Ortegas Propane (NM)

Ortega's Propane Services

Ortega’s Propane Service provides offers bulk and bottle propane to customers in the Albuquerque, New Mexico area. We are a locally owned company with over 30 years of experience delivering propane and filling portable cylindersWe offer:Bulk propane deliveryPropane bottle fillingRV propaneParts & accessoriesWe are licensed, certified, insured and bonded for your added peace of mind. Payment is easy with most major credit cards.Come in and let us fill your tank or call for bulk propane delivery.

Ortegas Propane (NM) Contact Details

  • 3914 2nd St NW, Albuquerque, NM 87107
  • 505-285-6273
  • 505-345-4910
  • Friday 6AM to 5PM
    Saturday 7AM to 5PM
    Sunday Closed
    Monday 6AM to 5PM
    Tuesday 6AM to 5PM
    Wednesday 6AM to 5PM
    Thursday 6AM to 5PM
  • http://ortegaspropaneservice.com/

Ortegas Propane (NM) Reviews ( 126 )

  1. I am not complaining about no propane delivery following Feb 7’s snow storm. I get that. What I am complaining about is that despite repeated calls to them days before the storm, they would not deliver, citing the condition of my dirt road. …

  2. We were happy with them on their first propane delivery, but it went downhill from there as soon as one of their older drivers got placed on our route. Live on the westside and you get this guy every time now and he refuses to carry the …

  3. Very disappointed with the service, lack of scheduling and professionalism with the crew and management. Use A-X propane services instead. Much better service and care.

  4. Must have been a bad day, they acted like they didn’t want to work. Said “I’m the only one here right now I can’t help you”. Took my business to Walmart, easy exchange and done!

  5. Minimum charge of $6.00 on a 1 gallon tank (1 gallon of propane weighs 4.2lb). Tank empty is 11 lbs, when I brought it home and weighed it, it was 13.4. So I got a whopping half gallon of propane for $6.00. These guys are crooks, will be taking it to TSC from now on.

  6. The family business has always been good to their customers. We now have local places to buy propane two hours drive away but we always feel welcome here.

  7. Let me tell you, these folks are the very best of the best. Three of us in my neighborhood were either out of propane or very, very low due to another propane company not delivering when they said they would. We live in the east mountains …

  8. Do not recommend Ortega’s!:( If you have them ALWAYS know the percentage you have before they fill your tank and do the math after! Always do the math! They sell a lot of extra gas.

  9. I took our 16 year-old tank in and have it recertified and filled within minutes and for half the cost of the exchange tanks around town. Couldn’t have asked for better service, either – prompt and friendly.

  10. Great family owned and operated business. Service is excellent! The staff is very friendly. You can refill your propane tank for the grill for almost half the price of Walmart and other businesses.

  11. Great price, great service in the 15+ years I’ve been dealing with them. Recently got a larger tank for delivery and it’s always been on time, professional, and no hassle.

  12. Called a week ago to be put on the schedule for delivery on their normal delivery. Now they will not come out due to road condition, roads have been cleared and people are traveling them. The receptionist was rude and not very helpful …

  13. I want to thank the lazy guy with the tattoo on the back of his head for not wanting to fill my propane. The people at pinnacle propane were happy to have my business. I will always be great for the lazy guy that didn’t want my business.

  14. It may be less convenient, but just go to a regular propane fill up station. At least the other places will weight and charge you properly for propane instead of charging you for more than what they give you.

  15. I have been coming here for years. I cant say anything about their delivery service because i have never gotten it but i can tell you everyone is always super nice to me and even help with getting my tanks down since i became handicapped. I was there today i will probably be there in a week or two

  16. Wow! Excellent customer service! Friendly and courteous staff! Purchased a tank and refilled one less than what a new one would cost. Easy access to location! Thank you so much!

  17. If you want to get the worst price on a install of a 120 gal tank, then by all means this is the place for you. The tech. that come out to my house didn’t know how to follow instructions, put a extra hole in my wall and they charge a …

  18. We refuel our hot air balloons here often. Staff is always friendly, and service is ready. Price is competitive with the cheapest in town. Easy access for tricks with trailers.

  19. ****Wednesday 1/9/19*****
    Roads are clear. Everyone is getting in and out of (my area at least) with no issue. Let’s see if the propane we prepaid for gets delivered…. Would love to …

  20. Getting hopefully needing propane! Can’t wait for winter and to use this company again. Last winter they were a great resource. Never had to worry if my tanks were handed out to someone else on accident. This is the only company I’ve ever used so should be proof they are recommendable.

  21. I am so glad I found this place. For years I bought propane for my grill from gas stations or RV stores. Every time I would have to stand in line to tell the clerk I wanted propane; then they would have to summon someone to do the …

  22. I called and informed Ortega’s Propane that I no longer needed their service 3 months ago and that I wanted to discontinue services. I informed them I was converting to gas and they reassured me that they would not come back to fill my …

  23. It is only legal to fill a tank to 80% they filled mine to 100% And when I called and questioned of it as I was worried the entire tank would explode which can happen. The driver David was extremely rude and kept interrupting me and told me …

  24. We’ve been using Ortega’s for 5+ years now, & we recommend them to everyone. They’ve always been prompt, professional, & reliable. We’ve developed such confidence in them that we use their services for multiple properties.

  25. These people don’t care about services, especially if you have an Anglo name. I have been waiting for an LP converter for a new LG gas range since last week of January. They refuse to return my calls. They have never provided me with an …

  26. They may have good pricing but service is has been poor with a complete lack of customer service. They have refused to deliver due to a dusting of snow. They have told us they were not coming and hung up on us. When called back their story changed. It just hasn’t been a good experience.

  27. Absolutely terrible place of business. They are basically running a propane tank scam how it works as a customer goes in for a refill and no matter how flawless the condition of the tank the Ortegas employee will state that the tank is out …

  28. I paid for 9 gallons of propane and when I looked at the meter it said 6.3 gallons, I asked the guy and he said he does it by weight, I got overcharged 2.7 gallons $7.15 dollars, unless I’m missing something here?

  29. Was always great until the last few years. Now unfriendly and they are trained to charge you to get a validation sticker every time you go I had one tank filled two weeks apart and they wouldn’t fill it without the extra charge I had paid two weeks earlier. Pinnacle propane on Edith is friendlier more professional and usually cheaper!

  30. I hate to write bad reviews, but I feel it is necessary to inform others of my experience here. The prices are good, but the service is not. My first issue was about a year ago where I called them out on not weighing my tanks before telling …

  31. I’ve been with Ortega Propane on 2nd Street for 20 years with not one complaint. Recently quit renting a tank from them and installed my own. Ortega’s customer service was super with timely and quality hookup of the new tank and the best fill price in town to boot. These folks take care of their customers. I highly recommend them.

  32. Avoid this place unless you want to get ripped off. They charged me for 10 gallons, but when I weighed my tanks at home and did the math, they ended up only totaling a little over 7 gallons of propane between the two..

  33. I brought in three new 5 gallon propane tanks to be filled this morning, paid for the propane, and then went to retrieve them and they were gone. The guys filling the tanks pointed to three old, re-painted, ones and claimed that they were …

  34. Rude, rude, rude. Not the check out lady she was courteous and professional.. but the one tank filler, is seemed like he was in charge of that part.. first he yells at me for parking in the wrong spot, there’s no way of knowing that it’s …

  35. Great staff. Helpful and knowledgeable. Patient with questions. Friendly. Able to re-certify stale dated 20# bottles (beyond 12 years from date of manufacture) for 1/6th the price of buying a new tank. Had 4 that passed (no dents, rust etc.). Seamless. Easy. One stop shopping and service. Great price point. My go to place.

  36. We needed new valves on some aluminum tanks. After getting the runaround from a bunch of other places who wanted to sell us new ones, told us it couldn’t be done, etc. Ortega’s was recommended to us. They seemed happy to help us and …

  37. Yet another excellent experience with Ortega’s. Due to my own fault my propane ran out and Eloy was willing to come out to our property (in the mountains) and help ASAP in order to not let our tank run completely out. These guys are “stand …

  38. Excellent service! Quick response time! They are trustworthy! Thank you Ortega’s for taking such good care of us when we need it the most (rain, sleet or snow).

  39. I have been using this place for years and during that time there is one person there filling the bottles who acts very unfriendly like I am a bother to him getting the bottles filled. I have always blown it off thinking he is just an angry …

  40. I am so happy I found these folks. I have been using the same propane company for over 6 years and just called for the September price special which is the cheapest rate of the year, their price $2.20. Ortega’s price $1.65 with a free tank …

  41. Been using Ortega’s for 3 years. They are the best!! They are always super kind and professional. We were low on propane, at the point of running out, and they came through!! I would reccomend them to anybody!! They have the best staff and the best customer service!!

  42. My husband took the propane tank from our grill to Ortega’s. The gauge showed almost empty, but the Ortega’s employee told him he had a gallon left and only charged him for what we needed. The service was fast and inexpensive – compared to …

  43. These guys drive like maniacs through our residential neighborhood. They should google what happens when a gas truck has an accident. Very unprofessional. I always puzzle over why a company would put their name and phone number on their …

  44. Drove up to the dock and the attendant said I had to park and carry my tanks to the dock. I replied I have like 6 tanks to which he threatened me saying I better not have 6 tanks it’s illegal. I have been coming here for well over 20 years …

  45. Do NOT go here. They are extremely rude and very unprofessional. I went to get 2 tanks filled, they make you carry it across the parking lot. They said our tanks were bad (the are only a few years old with no damage). The kid that …

  46. Lex saved the day! We didn’t realize that we had a leak and totally ran out of propane. We called 5 people and nobody could come out or even get us an appointment anytime soon. He answered when I called the alternate#in the voicemail. He …

  47. I would give less than a star if possible. This company left us without propane for nearly 3 days in January because they claimed their phones didn’t work in the area & that an employee “didn’t show up” that day; So they decided to not come …

  48. Went to fill my tank, the guys outside treated me with respect and friendly, and the ladies at the counter welcomed me and very friendly, I would recommend Ortega’s Propane to anybody and my family……Thank you for your service

  49. Very rude drivers! So unprofessional and un organized company! They don’t even give you a more or less time or day they would be out to deliver like people don’t have jobs to be at 👎 …

  50. Besides all the hostile warning signs, locked gates and having to ring for service, it turned out that no none was around to provide propane. It was on a Saturday, which is apparently a dice throw on whether you can get it or not.

  51. I used to think i was getting a good deal until i started weighing my tanks. They always short me 1 gallon. Putting 26 pounds in a 30 pound tank. And 16 in a 20 pound tank. It will be wise to take a big tank here to fill up a gallon off in …

  52. You’re wasting your time and money trying to use Ortega’s for propane outside of portable tanks. If you’re in the East Mountains, DO NOT rely on Ortega’s for service. They’re refusing to go on any dirt road after any level of precipitation, …

  53. Ortega’s only deliver to the mountains once a week, so it took them a while to come out. When the driver got to our driveway, he refused to deliver propane because the driveway wasn’t “completely dry,” and told us we had to be filling our …

  54. We received fantastic customer service today. We were there 20 minutes prior to them closing and they were very friendly. There was a steady flow of customers, but we didn’t have any wait time because they have two fill hoses. The price can not be beat for propane. We will stop in again when in Albuquerque.

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