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700 W Oak St, Kissimmee, FL 34741
From the minute I entered the Osceola Regional Medical Center I was treated with kindness and tender loving care. The staff, nurses, doctor’s attention was magnificent. The whole process went smoothly from pre-admission to the surgery …
I went to the ER My sugar had dropped and i passed out on the beach. I was black and blue all over and my ribs felt broken. they ran every test on me and nothing was broken this happened a week ago and i am still hurting in my ribs on …
I have never been more upset with a hospital than this one. It is bad enough that my husband got extended stay because they did not have enough doctors to take care of everyone coming in, but now they would not let my 14 year old daughter …
I always do my yearly exams at Osceola Regional. Everyone is always friendly and professional. I never have more than a 5 to 10 minute wait time.
With the Pandemic, they are taking extra measures to keep their patients safe and protected. I will definitely be back next year!
My mom came Friday morning with taquicardia, the Doctors that saw her Friday morning and the nurses the night were amazing.
But She was in the emergency for 3 days. The specialist never show up. I have …
Nothing but pleasant people that took care of me. I was there for a shoulder surgery that went very well.
My husband had been in a car accident. The service at this hospital was the worst we’ve experienced. The doctor’s did not communicate with us. We had no idea what was going on and the doctors were telling us different things, not on same …
What an amazing experience ! I have had my share of major surgeries , 2013, 2016,2017 and now 2021 so I have been to several Orlando hospitals In Dr. Phillips, Orlando and now Kissimmee. From my pre registration 3 days before my surgery I …
If I could give this hospital a 0 I would.
My mom went in on Sunday and by Tuesday all her left side of her face and eye were bruised and no one could give me answers. The supervisor on shift Carlo just …
Samdays has clean my husband roimb322,great job andvery beautiful person
Had an ectopic pregnancy was bleeding out and the student doctor was more concerned saying that it was not ectopic, they couldn’t see anything, that it was a phantom pregnancy. I almost died. Left that hospital and went to WPH where within …
Very satisfied with HCA Florida Osceola Hospital. The facility, the staff, the way it is run and organized . I highly recommend that hospital.
All went well except Friday March 4th was very bad. Nurse Brenda and Simon were great the first 2 days, March 2nd and 3rd, day of back surgery and the day after. It was Friday March 4th, that Allison and Stephine came in and just ignored …
I was admitted to Medicine 4 floor. I received amazing care. I always remember the nurse leader Marianne and Magaly also Syndia. Excellent nurses who gave me the best care. Thanks for make my self confortable.
I have read other reviews. But my experience was great. I had no issues. I even had them help me with my 10 year old. I did not know she could not be with me for registration. They were kind enough to accommodate. From registration to check out after surgery. Very nice.
Dr. McCoy, Dr. Lewis Dr. Halprin, Dr. Benitez Dr.Hawkins Dr.Smith and Nurse Lisa helped our our family through one of our greatest ordeals.
Worst costumer service I ever had in a hospital ! In the front desk the registration lady doesn’t welcome, no even a hello, good morning, please and thank you, no she doesn’t know those words, I been there like 6 times already and she …
After all the bad experiences I had in the past, this time it was completely different. The patient treatment was outstanding, from the nurses, to the doctors and let’s not forget the cleaning staff.
Horrible experience, I truly don’t understand how I always end up going back. Waited at the er lobby for 45 mins with a bloody finger (needing sutures) and Nobody came out to assist me. I ended up leaving and going to Advent Health and as …
I just do not know where to start . I wish I could have put zero star.All I can say worst hospital in this area. From the time you enter some Indian Guyanese security in Emergency have the worst attitude ever. He think he own the hospital …
This hospital does not deserve to have patients with the poor quality of service they provide. Even before the pandemic, this hospital has shown to have many, many issues and they continue to have the same issues, but now it is worse. Our …
Horrible, Horrible, Horrible place! They should be ashamed on the way that they treat patients there! The patients can go hungry and without a wash down for days! They don’t clean the room! I have pictures to prove it! AC vent above …
Deserves negative stars! I was brought in by the ambulance after passing out and hemoglobin of 4 and they left me in the hallway for 2 hours without even asking what was wrong!!!!!!!! I kept asking nurses when will I be seen or get my blood …
On February 13th I experienced an attack of extreme shortness of breath and racing heartbeat. I could not seem to control my breathing. A home blood pressure monitor indicated extremely high readings. My wife took me to a Hunters Creek …
My first hours were hell. My bed did not work, I couldn’t call the nurse. I was in a lot of pain, I couldn’t yell to loud because of my surgery, but I tried and no one came into the room. My door was open and I could hear people walk by and …
The bed was badly dented, had to use a pillow to fill in the hole so I could lay down. Was not given another pillow to use. I had one brought from home. The nurses Dani, Tori were great. I had a surgery, the nurse in that surgery room should be more respectful to the patient and should not be a nurse.
Gave birth here 1 week ago. The staff, nurses, and surgeons were all super nice and professional. Only draw back was I had to downgrade my room to another one right after surgery because they needed the room for a new patient. But otherwise I loved it there!
Terrible experience. Borderline traumatic. As if patients here aren’t already stressed knowing some are about to undergo surgery, add on top of that a nursing staff that doesn’t bother to communicate to the patients that their 6am surgery …
my wife and i had a baby in this hospital about two weeks ago and i have to say 90% or more of the hospital staff are great and i would like to give thanks to everyone that help deliver our baby to this world. the reason i gave 1 star is …
Generally things have been good – doctors, nurses, CNAs and Housekeeping have been wonderful. The problem has been with Case Management and Patient Advocates (I know their salary – I just have not seen one despite asking for a week). As …
This is the worse hospital. My mom went in due to a seizure and when I went there, I spent 1 1/2 trying yo find out who’s her nurse. Nobody knew. Nurse Shang told me that she was not the nurse but was helping me later to fund out that she …
I have had less serious surgery and much better service. Staff didn’t seem to know much about my medication. No instructions of in home care. I have been home a week and no one has done or arranged any care for me. Wrong eyedrops and would …
My grandfather has been at Osceola Regional since Wednesday. They have not only lost his leukemia medication (which is a $17,000 medication per month) but they have lost his glasses and it is not easy to get him to an eye doctor. He is …
Thank you all the team of medical 4, for the amazing treat and politeness, I really appreciate their kindness and dedication to patients. I fell very spoiler. They are awesome team. Very humankind. Keep it up and thank you to the nurse leader for being on top of her team, to keep them very realible and attending to all my needs.
My 85 year old mom broke her hip January 5th. She was taken to Poinciana Medical Center, then transferred to Osceola Reginal Med Center the next day. She’s been there 12 days as of right now. She calls me a lot telling me she pushed the …
I had surgery to correct my cervical spine which had 4 discs completely damaged and also had severe stenosis to the point that I was losing function of my upper and lower limbs. …
I must say that Osceola Hospital is a fine Hospital, I am a 30 year retired employee of the Medical field, in a New England Hospital I was a CNA and then a Phlebotomist and then retired as a Manager of 2 Depts. in a Lab. in a 1200 bed …
Absolutely a HORRIBLE experience. Glad I made it out alive. The lack of care and concern was unbelievable. It made me wonder if I was in a third world country.
This place took care of me 100% had a very intense surgery that was completely unexpected for me being 30 years old. Yes the staff is stern but I felt like I could trust their judgment to the fullest extent. But I am a direct personality …
Very friendly and made a time change to accommodate us 🇺🇸!
What a wonderful visit 😊 ❤ for a not so fun procedure…
Dr. Terry Su is the best EVER!! …
Horrible, the worst experience. I paid the admission (half of my deductible) and then they told me that they doesn’t have space available that I need to call back in 2-3 days to see if they have space to performance an emergency induction. …
The nurse staff were fantastic, the dr not so much. We left with no tests done for my son and discharged with no answers.
Extremely poor caring service, specially after I respectfully told them I wanted to go home. The young male nurse pulled the IV, trashed it and told me I know the way out. Just left the cubicle. I will have to be dying to return to this …
The entire team treated me like I was their big sister.
They did everything in their power to keep me comfortable and help me heal. The food was very good and hot.. I want to congratulate your entire team for making my stay as pleasant as possible.
The night nurse Linda was absolutely wonderful. She was kind and very attentive to my needs. She always brought my medications on time and I never had to ask for anything. I cannot say the same for the night nurse, Monique. She was very …
I have been here many times, and this by far was the worst experience I have ever had. Waited hours for someone to come and help me. When they did come, they said that they could “not touch me because I was a liability”. Not sure why …
My mom went in for a TAVR procedure with Dr. Jooby John and his team, they did an outstanding job, 24 Hrs after the procedure mom headed home. Special thanks to Heather Daniels for being so responsive, empathetic, and thorough.
I was a bit worried after reading reviews but the nurses at Labor and Delivery all treated me great. I was induced with twins and everything went so smoothly. This was my third labor and delivery experience and the most relaxing one I’ve …
The nurses in the nicu were so kind and helpful. A special thank you to all the nurses that were assigned to my child. They did a great job keeping me and my husband updated throughout the process. God bless each and everyone of you.
I moved here from another state and I have to say that this is the BEST hospital I’ve ever been to. Everyone was pleasant and the team of Dr’s. I had was the BOMB. They went above and beyond to make sure I got all the way better and I had a …
I was in the waiting for two hrs with an iv on no medication given was in pain for prior hospitalization and I had to leave with my pain cus after waiting for two hours no one called me
The staff was wonderful. Tito,
Eliomaг and a traveling nurse from Miami are the very special people on staff.
As a healthcare professional, I’ve never experienced such incompetence, neglect, lack of empathy, and borderline abuse by a hospital or their staff…. EVER! The nursing staff and case management was the absolute worst. I had to report a …
The surgical unit on the second floor was fantastic as for 3rd. Floor where I spent the night for observation did not like the nurses or care
I enjoy the time I spend there the treatment was very good. Keep up the good work
Everyone was amazing. The wait was a little longer than expected but I was at least given updates frequently.
2 stars goes to the medical center itself because it took them forever to get me to the correct person. …
Excellent personal, very good treat, care and respect, also they speak differents Languages. I am very proud being service by a wonderful personal.
The visit was quick and pleasant. Ms Maggie M was nice and amiable and Ms Jackie who drew my blood was very professional .
Best crew ever i meet in a hospital surgery and ortho spine are the best.
Less than 2 hours in a sitting area the size of a closet behind a curtain. No MRI needed, No Scans or X-rays needed, no wounds or cuts that needed tending to, no stitches or surgery needed. I was there for sciatic nerve pain, prescribed …
Came in with Tachycardia and received great care and exceptional bed side manner from all of the doctors and nurses I seen during my stay except for one E.R. nurse that was assigned to my care that was very rude the two times I actually …
Wonderful Experience,
Dr. Scott Hannum is the best.
Jessica and D —- are so attentive in recovery.
Thanks for all you do and did.
Very unprofessional they made a appointment for 10 am never called us back for the c section at 8:00
If I could rate a 0 I would.
The staff and atmosphere were friendly and comfortable. They answered many …
I am grateful to have a hospital where the employees and doctors treat me with care and respect. Every time I have to have a procedure done I know that I will get respect and that any questions I have will be answered and that the staff …
My.mom was treated with love and patience and dr Kumar and Dana were all amazing. The whole staff
I came to the ER because one night I fainted and I was very concerned about my health. Turns out the only thing wrong with me was that I was low on potassium and therefore I received potassium pills as “treatment” and that was it. I …
Everything went well on the day of my surgery. My surgeon, Dr Estrada and his medical team were the best and I was given the best care. Thank you so much and God bless you all..
I had the best nurses and Dr. and anesthesiologist when I had my procedure. They were so patient, courteous and had the greatest bedside manners. I was nervous and they made me feel comfortable..explaining that I was safe and in great hands. Thank you all so much for your kindness and professionalism. God Bless you all and be safe.
Sara is an amazing PT therapy. I want to take her home with me to ensure I keep up with my exercise😊😀 …
Let me start off saying thank you to the nurses, techs, housekeeping staff, and primary doctors. However, the surgical team I would not recommend to a animal. Terrible team of residents. The surgical team bedside manner is absolutely HORRIBLE. I would not recommend this place for surgery of any kind.
Must say the provider Dr Sornabala is horrible very rude unprofessional does not let me explain he just walked in the room to pretend and to top it of they keep changing my meds I am in room B231 he does Not care at all!!!!!
I had really bad abdominal pain, went to the ER during the night and they took so long attending me. Everyone was taking their time while i was crying in pain. I asked for discharge after 5 long hours of no help. …
Since i step in at the front doors to get to the front desk till i got inside my car the day i left had the best experience ever in a hospital. Unfortunately haven’t had good experience with hospital but you guys did an super job making me …
The staff and care were excellent, and the wait time was minimal. The tablet-based paperwork was pretty intense (20+ pages), and for a few pages I felt like I needed an attorney present to advise me…
ER staff are friendly, helpful & try to get you seen as quickly as possible. Security could be a little better though. However, the day and night staff in the cardiac unit go above and beyond their duties. The rooms are excellent, private …
Not to please with the way I was push into this situation and Hospital I’m a model completely PHDS degrees Trio. I am fully divorced and disabled. Who would have the right to take away with a BULK LAW!!! Who ever you are you are fully capable to Respond on my disabled account!!!!!.
I went to the diagnostic imaging, located in the front parking lot for a scheduled X-ray appointment. I checked in and was told that they don’t have an X-ray tech there and I would have to go to the main hospital. I went there, checked in …
The trauma unit did a great job. The only thing I found negative was a definite lack of communication between physicians and nurses. I also had trouble communicating needs which were often misinterpreted which resulted in something negative …
UPDATE: I WANT EVERYONE READING THIS TO KNOW…. See the response I got from my original review? I emailed the information that was requested- TWICE- and have gotten NO response. It’s kind of like the treatment I received as a patient. …
First, let me start off by saying that I am so happy to write this review in recognition of the superheroes who took such good care of me while I was at HCA Osceola Regional Hospital. I was admitted into HCA Osceola Regional Hospital on …
I want to give a shout out to all the nurses there, but especially DANNI!! She was so amazing and personable. She took my mom under her wing and treated her like her own family member. She is one of a kind and will always be our favorite nurse. Thank you so much for having such an amazing person be a part of your team.
My 77-year-old husband was taken into the emergency room after a fall off a ladder it was quite some time before he was in a room BUT it was a weekend, so surgery was the next day. The aftercare was not the best he had a terrible case of …
Terrible. Never go to this hospital. They don’t give you any assistance. Don’t explain about your health. No have doctors to talk to you. All the nurses just say they are always busy and need to wait for the doctors. My husband has heart …
I liked my doctors and most of the nurses and care team. Not very organized overall. Cleaning was poor. The food not acceptable. I’m diabetic and the food is heavy on carbohydrates. I was there off and on for 3 month, and hope I never need …
My niece has been in labor and delivery since Friday expecting her first child . Her experience has been HORRIBLE since the moment she arrived. The staff is so UNPROFESSIONAL and RUDE from charge nurse to regular nurses. I do not recommend this hospital for LABOR.
This is Richard Arleo who was the patient, not Jacqueline. The people that I spoke or dealt with along the way were friendly and courteous The problem was I had to wait four hours for a five minute procedure.
The Hospital sent home in sever pain, and basically unable to walk. After conducting further research I believe the diagnosis was significantly flawed. The ER is scared to prescribe pain killers for people who need it. It’s sad that it’s …
The experience at this hospital was horrible. Instead of giving them a star, I will give them none. A doctor has made an oath to care for the sick. I really don’t know what type of doctors and nurses work here. They test the patients as if …
The nurse was extremely rude during my stay at the labor and delivery ward. Whenever my spouse tried to ask questions for different signs to look out for with me and baby since I’m high risk, the nurse would interrupt him and say ‘we’re …
I’m really upset that I picked this hospital for labor and Delivery, my s-sec was scheduled at 7:30 am The dr who supposed to come didn’t come and he asked another dr to do it which that Dr wasn’t happy at all, rooms so old everything is …
Check in, pre-surgical prep for bone marrow biopsy, procedure all timely and excellent, thanks Jose. Even the poke in the back was not too bad. Post surgical aspect not so good. Wife never told I was back in “Bay 18”. Promised noon meal …
This hospital have the worst nurses that I can imagine 0 kindness they are there for the money not for the passion to their career or to help a human that is on pain they even tell me that they are under staff and because of that my pain …
Start to finish, I have never had an experience so positive, so thorough with your care and how you felt about that care, and not one negative attitude, conversation nor experience my entire stay concerning any of the staff. …
I delivered my baby girl at 34.4 weeks but induction because I had severe preeclampsia. They made sure they took great care of me and controlling my high blood pressure. And the NICU was amazing! They took such good care of my little girl I …
A wonderful place with caring staff. They have one of the toughest jobs in the world and I always felt cared for. In Trauma Ward and after.
Absolutely excellent care! Thank yous to all the doctors, nurses and the supporting personnel!
The staff was great and very professional. They put me at ease and were always there when needed.
They take care my dad. I am very thankful with all the nurse and doctors in the ICU..
Absolutely beautiful brilliant people work here thank you for all you do,I know your short staffed and still managed to get my beautiful wife treatment for her pneumonia Amanda t. And our doctor were fantastic. one thing I will say upper …
Was there 10 days. Staff and all hospital employees excellent. Was treated like a king and all very professional
What an absolute mess. A horrible experience. My bandages were never changed after my surgery. Days After being released I went to a physical therapist who removed them and found my arm sitting in a pool of blood. The stitches could’ve …
I was transported to ORMC via ambulance from work. I was experiencing severe abdominal pain above my belly button so much so that I couldn’t stand or walk without being in excruciating pain. When I arrived at the hospital, the EMS workers …
My stay so pleasant, from the security at the front entrance to the staff on the surgical unit. They call made my husband and myself very comfortable. I thank you all for your dedicated service.
May God bless each and everyone one of you.
I had surgery on Monday. I had a great experience, from my pre op to the discharge. For my pre op I was helped by Wanda. She answered all my questions and told me every single step. She made sure I was okay and was very gentle with …
I had the worst experience at this hospital. I was brought in by ambulance due to four fainting spells. My blood pressure had dropped extremely low as well as my blood sugar. My pulse was low and the paramedics were unable to give me IV due …
Nursing staff, and everyone not defined as a doctor was awesome at this hospital. Attentive and were prompt when called for.
The doctors not so awesome and not to attentive. Told the Fire Department on …
I went to the medical center for an outpatient procedure and pre-testing.
Parking was a challenge because of construction, but once inside, the check-in process was simple. The pre-test staff was friendly and helpful. …
The admitting nurses and staff were wonderful! Quick getting me ready for surgery, conforting, knew what they were doing, answered questions and concerns. Dr and anesthesiologist was funny lightened the mood right before I went back. …
Thanks to the nurses in Med 4 unit. My nurses Magali, Eliomar CN and My personal nurses as well and Marianne My other nurse and the Director of the unit Yamilie they did My stay fills like if I was in a five Star hotel. Thanks
Im from orlando and I had a nice experience from icu the doctors and staff I would gladly recommend this beautiful experience with the people that I share with thank you so much state doctors and especially nurses
The best attention and care possible for my father who was a patient. Amazing delicate touch with patient and complete team work among the nurses and staff on that floor. Incredible job of saints is what they do there. My million thanks to …
Dr. and staff were awesome. Everything was explained and I felt very safe and comfortable on going through this procedure.
Arrived at the ER by transport – unable to breath due to heart rhythm
Transport team and ER staff were very kind – and stayed on top of my
condition. …
My husband was very well cared for in the Neurovascular ICU with a responsive, excellent nursing staff that changed each day. The use of traveling nurses did not diminish the level of his care. Nighttime nurses were very responsive to my …
I had a pacemaker put in me here and the nurses who were getting me ready for the surgery were fantastic because it was supposed to be outpatient. The surgery was a success but it is what happened afterward. When I had to be admitted into …
It is not like a hotel. You don’t enjoy a stay in a hospital. I was taken in through ER very quickly. My situation was bad and urgent. All the staff treated me with urgency. I was diagnosed and was explained the recommended actions. I …
I was admitted for shingles in my eye through the emergency room. They immediately had the doctor and infectious disease doctor look at me. Unfortunately for me, this is a very serious disease to have in your eye. They immediately started …
I was in the hospital for three days in room B 217. I must give a special thank you to Ivy, Karla ( I hope that’s her name. She worked last night 12/28/2021) and Fern. They were very attentive and friendly. Everyone in the medical field …
The general hospital experience was great, the medical experience was not good, the doctor (woman) was a rocky, i feel do not spend anytime with me, or check my out, i was very sick, so i have to go to another hospital, and see another …
All went very good with me in my pre admission, I have My hernias surgery this coming Nov 7th hoping in the name of God and my Doctor Estrada will be well
First and for most I have to say I am thankful that I was able enough to be transported to this hospital .. from the ER to be place on a cardiac floor .. from Nurses n Cna n Drs and Adm staff I have no complaints .. the most precious thing …
worst place you can go did not neven get to see a doctor only nurses and sent me home same pain that i got to hosital adding my chest pain i felt after they gave me medication and i told them about it and still they dismissed me from the hospital. No care what so ever horrible staff..
The problem was nobody told my doctor so no I wouldn’t come back, process the nurses all of them n the staff on the c403 side is the best the 4th floor got it going on without them n everyone they helped them help yall all are awesome keep up the great work
Hospital staff from the nurses to registration were friendly and courteous. They tended to my 2 children although only one was admitted with pneumonia for a week. I did not have to wait long at all in the emergency room. They made my …
The staff at this hospital is friendly, attentive, caring, accommodative, and detailed. Outstanding experience!!
I was taken to this Hospital due to a fall with a cut on my head.
All the staff were excellent, explaining to me what was happening.
I can’t thank them enough.
Ended up here after a fall at my home which resulted in a broken kneecap …. the care was great! The only negative was the length of time I had to wait to be seen be an Ortho doc. There wasn’t one available as they were all in surgery. …
Worse hospital in Osceola long wait times to see a Dr. Mom is74 years of age fell off the curb and harmed her left leg and knee, broke both of her hips and repaired , got to the hospital @3pm now 8:22 pm still hasn’t been diagnosed or told …
Didn’t even come close to a real diagnosis. Don’t feel like my issue was taken seriously. Still having the issue and now will have to go to a doctor to try to find out what the er Dr Didn’t bother to do. Don’t waste your time at this hospital.
The actual CT was fine. However I was sch @Osc. Imaging they called 10 min before and sent me to the Hospital. With all the construction was horrible.
Going into a hospital for a surgery is a bit scary, but from the time I was being prepared for the procedure until post op, the staff was upbeat and very professional. It has been a week now and I am doing great!
My husband had an accident on Sunday and we are here from Miami fl in vacation he has been in the trauma icu room since Sunday night and the attention and treatment has been great from the nurses Sherrie and Amanda pitts to the dr no complains at all.. great hospital and the attention and care excellent.
The two best nurses mayle and Machelle you people need more nurses like that young beautiful and wants to help people I appreciate the both of them thank you both oh, I can’t forget about my favorite case manager forgot her name but she’s a wonderful person as well.
I wasn’t sure about delivery at this hospital, specially aster a great experience at the Winnie Palmer but let me tell you…. This was beyond great, service was impecable at the OBG section. All nurses were great and very caring. Special …
If I could give zero I would.
I brought my mom home and had to remove the EKG patches myself.
Her hair was in a mat. …
Very much not a hospital. Does not care for elderly, maybe not even their patients in general. ZERO STARS DO NOT GO HERE. If you need medical attention this is not the place. If you speak Spanish… Good luck they do not accommodate to you on …
Terrible hospitality. At the ER waiting for 5 hours. Crazy!!! I’m never coming back. This feels like a 3rd world country hospital.
Do your self a favorite and go to celebration hospital next time. This is pathetic!!!!!!
Quick and efficient.
Wonderful front desk staff and the nurses and doctors were personable and knowledgeable.
The staff from the time I walked in til the time I left were all very polite, helpful and caring. My doctors and nurses took very good care of me.
My wife was admitted for emergency surgery and hospitalized for 14 days. The admission and discharge process was smooth and simple. A special shot out to the “Oncology Department” from nurses, residents and doctors as they went above and …
I needed a CT of the Chest and I was sent to the imaging center instead of the hospital and told to be a 1/2 hr earlier than the appointment time. Once there I was told that they do not have a person or the equipment to do the test, but …
This Hospital on the Intake Behavioral Department treated my wife like animal, I took her to the Hospital with a terrible UTI infection and lower back pain and she got mistakenly taken her to Behavioral. She called me on the second day …
I went to this hospital last week because I had chest/back pain and fever. I got there at 5 pm and had to sleep overnight at the ER because it took them forever just to tell me that I had an infection.
Yes some of the people that work in the lobby where you check in kind of have a bit of an attitude. But the surgery team that did my spinal fusion were AMAZING! Exceeded my expectations. Recovery nurses were pretty good for the most part. …
Best emergency room in the Kissimmee area. Very clean and professional. Easy, fast check in. Wait time was very low. Fast service with tons of compassion and patience. Highly recommended and appreciated 👌. …
Best experience ever. I had back surgery on 7/18/2022. Excellent surgeon Dr Arriola. Stayed there for 4 days. All I have to say will be just not enough to describe how good. Professional when I was in pain just called one time if I had too. Most of the time nurses made sure I was ok. Very compassionate people. Thanks so much!!!!
My Husband was on the 4th floor staff was wonderful and very caring and very helpful with he’s care every Nurse and Doctor and all staff were wonderful !!!Thank you from the patient Jose Raspaldo
Worst ED visit I’ve ever had!
Dr Álvaro was nice and very professional. But I used the call button to use the restroom and I ended up taking my leads off and going to the bathroom. I waited …
Unbelievable!!
On vacation in Florida from Scotland after multiple previous visits to the state,my partner had the misfortune to faint in the elevator at our Disney hotel.This …
My experience was great the nurses was awesome. My doctors was the most caring doctors I ever known and very knowledgeable of what they was doing. I thank God for them all
Staff were super friendly and explained everything thoroughly! Only disappointing part was getting notice of what I owed the hospital, which is separate from my doctor, days before surgery! Overall great experience
I only gave a one star. Because they would not offer zero. Brought my dad there last November because he was having a stroke they sent him home in less than 48 hours he had a massive stroke and his died, brought my mother July 19th. Because …
My Orthopedic doctor didn’t check on me after surgery. He showed up after 3 days. Didn’t checked my area.. didn’t care. I lost my stables.. and was bleeding. NO HELP!!..But the staff was awesome.. very careful, and there. Thank you the staff.
8/16 we took our son to “this place”…in pain.. test after test they couldn’t find out what he had and want to admit him… we said No… next day took him to our family doctor… that test him for Covid… he was positive, and they told us some …
I went to the E.R. and waited 7 1/2 hours. On a wheelchair from surgery and was there for an infected stiches. Never got the C.T. scan due to I never got an I.V. put it so I was wheeled back to E.R. where I waited and had no choice but to check myself out.
Worse hospital! No communication between doctors,nurse and patients. No bedside manners. Could careless if you are in pain. And if you don’t have family with you 24/7 to protect you, good luck in leaving alive. This place isn’t a hospital …
This is my second time giving birth here, but this time around my experience was excellent. Every staff member was great from the moment I walk through that door👍. I have to say this is one of my best experience I’ve ever had at the hospital. Thanks to everyone who took care of me, your hardwork did not go unnoticed. …
From my pre-op appointment right through to the day after my procedure, I experienced the best care. Everyone was kind, skilled, patient, caring and extremely devoted. Everyone made me feel like I was their one and only patient. …
My husband was admitted mid June and spent a week due to broken ribs. H is 87 yrs old and has severe dementia. I made this abundantly clear!!!! In the span of 7 days he was in 4 different rooms, being attended to by all kinds of different …
My er experience was great and all the nurses were excellent and caring. Especially Juan or Liam and Angela. The surgeon is another story. I have not been able to get in touch with him to remove the sutures and they don’t return any calls from either my home nurse or me. I am going to ask my PCP today to remove the sutures
The nursing staff was wonderful. I saw 3 doctors, two of them agreed . The main one was in charge of my case. Why do they ignore your requests. Rudeness. I suffered 2 strokes 2 yrs ago, and I am now in early stages of Dementia.my daughter …
My first visit in March was amazing. They saved my life and had me home within like 4 days. My second visit to this hospital on Memorial Day weekend I regret even going there. They treated me for pneumonia which I didn’t have. No one would …
My check in process and the wait time to be taken around back was good hence the reason for the 1 star. The reclining chairs are not suitable for an ER especially when you have patients who are in pain and need to lie down. I was given an …
My nurses couldn’t be better. The care I received was wonderful. The food was delicious.
The staff, nurses and doctors were all excellent. The facility is under some construction, but I stayed overnight in the new wing and was not affected by the work. …
having (for the first time for myself) visited your ER, I was surprised and delighted at the care and understanding of the staff. I just wish I hadn’t gone on the night that everyone in central Florida decided to hurt themselves. One …
I was submitted to the hospital through Emergency Department early in the morning. My experience since the very first moment was pleasant. On every single step I was taken care by the team of professionals who are really dedicated to what …
The hospital is very understaffed and unorganized. they were all over the place too much going on. we waited A-day and a 1/2 for them to tell us results. Dr.s wanted to keep him longer which in my opinion it wasn’t necessary.
⚠️⛔️☣️☢️🚨Hospital is the Worst Hospital I’ve ever been in!.. If you love yourself and your life; go to Advent Health where they actually care!.. Please!!! ⚠️Enter at your own risk⚠️ 🚨SAVE YOURSELF🚨 HONESTLY YOU GET A (-5 ⭐️) …
Needed double hand surgery, thrilled to find Surgeon Houlis and staff, all hospital staff was great! Nurse Joel was phenomenal!
My stay was OK. Some nurses were more attentive than others but my main concern is that my wedding rings are missing from my belongings I could not find it anywhere and I have no clue who to contact
Worst hospital ever!! My daughter was in a car accident and was brought here by ambulance. We sat there for hours!! We waited 5 hours for her cat scan. Waited 3 hours for results. Never bring anyone here
Today is my last day as a staff nurse here. I will have this hospital always in my heart. It was the only hospital that took me and gave me the opportunity to develop my career. I got my RN license and not a single hospital would hire me …
Very positive experience. Everybody that I got in contact with were very professional, helpful and caring. Even walking in the hallway people asked if we needed help. My thanks to all the staff at the recuperate room, we were really impressed.
Staff was very attentive caring for most part there was an exception to a particular R. N. Who did not seem to care much. I was in the hospital for 7 days and I got to say the beds were very uncomfortable.
Operation room: disorganized, misinformation, more patients that they can handle.
Facility: Under construction, patients room ok, very clean, good food for patients. Provider doctor: appeared to say: “how are you: and don’t even use the stethoscope.
I had a mammogram done on I/3/2023. I was very pleased with the service I received. The place was very clean. The personnel were very courteous and very helpful. I would recommend this place to all my friends.
My experience was Excellent, Superb from beginning to discharge. Everyone cared for me showing compassion, kindness, lots of Empathy. Thanks HCA Florida Osceola ED!
I’m so unbelievably grateful to everyone who delivered & cared for me & my baby Levi. Dr Benitez and Resident Dr Sophia, Dr Oliveras, Dr Rodriguez, Dr. Vitali,
Nurses Helena, Kalla, Jessica & Monique, Ashley T, Shylene, Ginny, Fe, Jenny, …
I was at the hospital for 71/2 hours with massive stomach pain and alls they could tell me was that I had low potassium and I ate something bad. I still have stomach pains and I do not think they wanted to treat me because I had no insurance.
If you have an emergency please DON’T GO THERE, worst experience ever, registration people is so rude, nurses told my husdand there are patients smore sick than him, nobody cares we had to waited 7 hours to see the Dr. And the Dr. Told my …
Absolutely horrendous. Went for infection I had and ended up having an 11 day ordeal because apparently the doctors here don’t know how to give a diabetic the insulin they need to live. Spent 5 days straight with outrageously high blood …
I was in the ICU for three days and couldn’t get better treatment. The nurse by the name of Carrie was excellent. She hardly left my side.
Terrible experience. A family member was in the hospital, and the service was awful. They aggressively treated her illness even though her PO asked that a different form of treatment be issued. The horrible treatment will cause further …
The service was good and the staff was very courteous. The hospital is undergoing construction which has created a problem finding your way around. Give yourself plenty of time at arrival.
Very caring and attentive professional staff and latest equipments for treatment. Emergency staff need more training and priority to immediate patient needs and to eliminate the doc process for admission.
The care I received was very good. Only one night nurse that I had to ask multiple times for things, took hours to get what I’d asked for. Ie: Ice cream, meds, spirometer. Also that thick jello stuff, with protein is revolting. …
I was getting increasing pain in my lower abdomen and complained for days about it. When a potty chair was finally provided I must have emptied about a quart of fluid from my bladder. Before that I had a Purewick device which doesn’t empty …
My husband was brought in from the VA via ambulance. Everyone we interacted with in the hospital was wonderful. Thank you for providing such great care!
I had bad experience on 4th floor PCU. On night shift don’t take care patients well and one of the RN her name is Yarelys when I ask, please give round to my family member don’t let him wet she answer me I can’t promise I have too much patient is incredible. I will never recommend that unit.
Didn’t receive my medication this young nurse larisa was very rude and misinformed and useless she did not come we to work or help patients. I was there for hours some of the other Dr’s and nurses were kind but it doesn’t excuse sitting there and reverting to how I felt when I came in. Or being denied a formal complaint
I have never been in a care facility that is so unapologetically uncommunicative. No one seemed to know what the other was doing. Because there was a shift-change immediately following my emergency surgery, pain meds AND my daily meds …
It was a horrible experience. We were neglected and wasn’t even cared for the reason we were there. Upon discharge , we were told see ourselves out and it was other patients who helped me get my elderly father out, When they do have …
This hospital has grown so much and everyone that I was in contact with to show me the way to ct scan imaging, was extremely helpful and pleasant. The technician was extremely knowledgeable and tended to my needs. Thank you for being WOW customer service!!!!
I was in pre-op, waiting for Surgery. Everyone was awesome.
Super nice, all members of my Team, even radiology. Big Shout out to my Nurse Steve, he was awesome. I was going to have surgery, But it was all good. Issac was awesome.
I want to thank Dolly for her outstanding professionalism and kindness as she brought me up to speed on my relative’s health condition. She and the 5th floor team have taken excellent care of our loved one as she prepares to transition to …
I would like to thank the Staff in the,neurological department. I am beyond grateful for the knowledge, care, compassion and respect that was given to my dear friend R.Mc Each and everyone of you would answer my questions and help me …
Morning nurse Johnny awesome. Night nurse Gloria not so go hit call button for nurse took over a hour before they got to me. The next day nurse I can’t remember her name was wonderful
My husband had to take me into the ER because I had a terrible pain in my abdomen and later I found out I had kidney stones…. My experience was the worse!!! More than a hour waiting in the lobby with excruciating pain.. ( short staff ) …
I have been to Physical Therapy a few years ago and the same Therapists are there now. Peter is very personable and listens to my concerns and current pain restrictions. Strongly recommend.
Everyone was so kind, understanding to my apprehension & helpful & sympathetic to my post surgery care. It was my 1st time at HCA Osceola & I’ll be coming back. Thank you everyone, but mostly to my nurse Brenda. God Bless you & Thank you for everything
My 18 year old son just had to make an emergency visit to this ER once he realized that all the Urgent Care facilities were closed on Sunday. He is an out of state student at one of the local Technical Institutes and was overcome by a …
Was there for six days for kidney stones. Had surgery. I kept requesting for regular meds. Got a couple the day before discharge. Dr. ordered ultrasound for my leg, never done. All the time I was there unable to eat. I feel I came out worse than going in…I’m sorry
This hospital has gone down so much. My 86 yr. old mother was admitted from the ER. She laid in the ER holding bed for 2days before a Dr. came and got her a room. From then on, we were lied to and given the old run around because no one …
Other than some very overworked yet caring staff, this is the WORST experience that I have ever had with healthcare. This facility is EXTREMELY disorganized, understaffed and dirty. Dont get me wrong, there were some very competent and …
My Daughter has been here since Monday Night need gallbladder surgery. It was supposed to happen Wednesday morning, they come in at 6:30pm and cancelled.. No Food or Drink since Tuesday and that was liquids only!!!! This Hospital is the worse and lazy workers. Don’t go here I warn you
The doctors and nursing staff took great care of my grandmother. Her experience was very positive and we are all very grateful for the excellent care and friendliness they showed during her time there. Thank you all so much!
I went to the ER on a Saturday night with a broken wrist. There was NO WAIT. I was brought to a room immediately. The doctors were helpful and understanding and took time to explain to me what was happening each step of the way. They took …
If it gave me chance to put 0 stars I would . Horrible ! Horrible! I was on the second floor . Whenever my father is in the hospital they take very good care of him . But I’m assuming it’s just the second floor . But man oh man lady made me …
Honestly out of all my deliveries with my children this hospital was by far the worse. I’m only giving it two stars because of my nurse when being discharged from hospital was an absolute Angel and honestly the best part of this hospital, …
My boyfriend flew in by helicopter with an injury to his stomach Monday. Next day we followed up with Two different doctors and they advised us he was suppose to be admitted in the hospital . one of the doctors sent us back to e.r for …
my sister was in an accident and was taken here. once we were there, we were told to wait 15-20 mins bc she didn’t have a room yet, so they would tell us. we waited one hour to find out she been in her room for that hour. my sister was told …
I was taken by ambulance and by the time I arrived there was already a doctor waiting and nurses in the room getting me ready. I was admitted for colitis and treated with the most incredible care and the nurses and techs were amazing the …
Nurse Wanda was amazing!! Anesthesiologist was great! Very smooth and organized!
Needs improvement: The volunteer who wheeled me out to my car was grumpy – please have more patience – I was in pain, groggy, emotional, etc. Be nice!
My mother was transferred to this facility for an MRI after being hit by a car, the MRI was completed at 6:42am. The neurologist cleared her and ortho cleared her for her broken finger. Since then we have been left to languish in a room for …
the ER nurses where terrible I kept reminding them that my iv bag was empty they were rude basically I was an inconvenience for them they kept me waiting for about 10 hours in the er they schedule an MRI it took them 2.5 days and not to …
Worst hospital in Osceola County. They don’t communicate well with each other and patients. They lied to us multiple times and they even allowed my mothers personal belongings, including her phone, to get stolen. They WILL kill your family …
Horrible is an understatement. ZERO STARS. Incompetent Incompetent staff. They don’t care about their patients and have actually suggested an elderly member die because they had way too much going on. How is this even a hospital right now?! …
Edward Blackman, US Marines. On today September 10, 2022, I attended HCA emergency room due to a chronic sciatica pain. Upon my arrival with my wife I received professional treatment. Triage was extremely helpful and warm welcoming. Also, …
There appears to be a gross lack of communication between the floor nurses, the doctors, pharmacy, labs, and dietitians. Meds are delayed from the time requested to time administered. If the doctor happens to change pain medications, the …
SO CONCERNED
The care that my sister received at the hospital didn’t meet the standard of care required by Joint Commission and the Department of health. I am so concerned …
The Trauma team was amazing when I first got there. As the stay continued, the service was poor. I left feeling uncomfortable with the discharge. Especially since I’m a healthcare worker myself. Being concerned about the quality of care of a person is important. There is definitely room for improvement.
Absolutely terrible. Was there after a bad car accident. Got cleared by Dr that I could eat…. it took then 36 hours to bring me something to eat after I had to tell them I didn’t get fed. The only good thing about that visit was my nurse …
I was hospitalized due to gull bladder stones and once up in a room the nurses, doctors, surgeons and staff where awesome. Didn’t have such comfort being in a hospital since I gave birth. They where so attentive and wonderful. Specially the first shift nurses OMG.
Dr. Melton is awesome however everyone else that was attending us is subpar. (I’m respectfully hopeful that this isn’t the case for every employee). My husband was seen at 9am in the ER, we were told at 1pm that he was being admitted and …
The entire team of doctors, the anesthesia team, and nurses on the endoscopy floor were amazing! The care and attention that was rendered to me during my short stay was more than I had hoped! …
My lower back surgery was Tuesday, Oct. 18 from about 12:30 to 3:30PM. Doctor Nandan Shah was the lead surgeon. During my time in the Pre-OP preparation area, Marcos was very helpful, professional, attentive and pleasant in serving me. …
My husband came to the trauma center at about 11:15pm December 30 with a gash on his forehead from a fall. He has severe dementia and hearing loss and will not wear his hearing aids. He can be difficult to deal with and the staff did a …
I went in as scheduled at 7:00 AM to prep for a 9:00 AM CT Scan. By 7:20 AM they had collected my co-pay. After much confusion and a lack of communication between staff, I did not leave the hospital until noon, a full 2.5 hours longer than …
I had a wonderful experience with the doctors and the facility, but my Discharge nurse on the second floor had no experience or was not aware off my needs and the care of the patients she was in charge off. I was very disappointed and that …
I am very unhappy with your facility. Because of the Labor Day holiday, I had to drive 2 hours to the hospital in order to have my Covid test. I had to be there at 8am. I saw the tech mark the bag STAT and it was taken immediately to the …
I always wish there was a 0 stars because this medical facility doesn’t know how to properly treat their patients . A patient I know was treated very poorly for having a language barrier . It is 2023 there should be no reason someone …
While the nurses were very nice, the attending Richard stoner was very condescending towards my concerns. He made a comment about my weight saying my pants were too tight and that’s why my stomach hurt. Then when I was ready to leave …
I am a former staff worker who worked in the hospital and try to never go to hospital if it’s not an emergency but I knew I needed a CT scan. I found this ER so different an improvement. My ER , Nurse emergency care staff was awesome and In and out in less than 2 hours. I will be going back if needed.
No doubt the worst hospital I’ve ever been to, we were there for 7 hours only waiting for results. One nurse came into our room and called my girlfriend by a different name so she had the wrong person, and when I asked where our nurse she …
Rated 0! The lack of professional care and competence is astonishing! Do not go here. The providers lack bed side manners, this “hospital” is not very accommodating and orders seems to be backed up with no ETA; ask someone else and the …
ZERO STARS DO NOT GO HERE. If you need medical attention this is NOT the place. Our grandfather was taken here in an ambulance because it was the nearest hospital at the time. I truly feel bad for the nurse staff because not all of them are …
I have been here with my mother for 6 hours now all her labs are ready and I know this because I have the health portal that tells me when they are done and in the computer. And the doctor still won’t see her to let her know what’s going on …
Had to sign out AMA (Against Medical Advice) because hospital staff left me with no clue when I would be discharged after 3 hours earlier I was told I would be by Noon. 1 SUPER rude doctor (he was obviously in charge of a group of residents …
I never been to your hospital before and I was so scared that it wasn’t going to be nice there but I was very surprised when I got there that you all had so many amazing people working for u all they took very good care of me while I was …
My daughter’s primary care physician gave us direct orders to have her admitted to Osceola Regional Emergency room. The big impact made was from, Danielle she was so attentative, with great people skills. She saw how distressed we were …
The staff was awesome! I just feel like the nurse manager rushed me out of the hospital. I had to stay after surgery. The next day I was waiting on my doctor, but she called him and told him I wanted to go home and I did not tell her that. …
Waited 10 hours with a 8mm kidney stone to get a room, and the lack of communication is crazy. When I finally had a room they didn’t even send my report for the nurses. Plus the room they gave me looked like an apartment from new york, …
They get a well deserved 10 ⭐️ s out of 10. The PCU-Cardiology Nurses were fantastic, but for 1- I caught sleeping at his station. The day and night shifts were absolutely wonderful after that one incident! My brother was saved by caring …
My husband was brought in via ambulance. We were leery of him being transported to this hospital because of past negative experiences. It’s been roughly a couple years since he was hospitalized here. That experience was very poor compared …
I had a cardiac Cauterization last week. I was extremely impressed with the staff who attended me. From the receptionist to the Cardiology specialist, all staff were excellent. In particular, Jessica, Daisy and Daniel were especially …
My daughter needed help and we have been here waiting and waiting
It seems dirty and I feel the nurses are over worked and doctors don’t care about their patients. …
After going to my primary doctor, I was send to the hospital and the nearest one was Osceola Regional. My experience was excellent from the first moment. During my stay I was attended by professional team of nurses and doctors who were …