The Otay Water District was created in 1956 by a small group of private citizens, ranchers and landowners who were concerned about the declining quality and quantity of water from their rural wells.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
2554 Sweetwater Springs Blvd, Spring Valley, CA 91978
They have over charged me for months.
After receiving a 470$ bill they refused to either look for a leak or reduce the amount.
Otay water staff have always been helpful and professional. Nice people!
Provided direction on temp meter set up, then changed their mind and shut water off in the middle of operations.
Poor management.
Girls that work here are rude and not helpful at all
We’ve been calling the number on the statement regarding the service fee that’s on our account (which is just shy of $100- a month) for the past 3-4 months and have yet to get a return call. When we call customer service about this, they …
I am very impressed with the professional and extremely helpful response that I received when i contacted the district office. I needed help getting my water turned off so I can get some repairs done. The Operations Department staff and …
They took my payment all right like every month but I leave their bitter because I know the mean evil thing that they did to me and my family that I’ll never forget and they don’t seem to care nor will they ever address it they have Monopoly and they’re very happy to have that God bless you all and have a great day
Customer service is not helpful at all neither is the supervisor this place is trash you can tell they dont get laid
Terrible service. They over charge you compared to other water companies here in San Diego, CA. Also, they will be quick to turn off your water and slow play it when it comes to turning it back on.
I have a billing issue. I pay bills to 3 water companies. Otay, SubMeters, and American. SubMeters and American average $20 to 22 dollars and Otay $75.00 or more. The difference is Otay has the largest sewer fee, Otay has an infrastructure …
Customer Service is excellent! I called today with a question about the valve next to the meter and they will be sending a technician to check it out!
I’m seeing the two star review and I’m not surprised yes the stuff the answer in the form that completely rude people Instead of the answer your question with concern to talk to you like you owe them Child support or something.. Not professional not professional