Bank/credit union, OU Federal Credit Union Lindsey
A credit union is a cooperative, not-for-profit financial institution organized to promote thrift and provide credit to members. It is member-owned and … See more
This place is horrible and extremely fraudulent. 100% do not recommend. Clarence and Morgan are the absolute worst at any form of communication. Also would put 0 stars but google wouldn’t allow it.
I use to bank at ou credit union and other day bad experience with them don’t trust them and the bank tellers who work inside the student union if they don’t like you they will call the university of Oklahoma fire marshal
NO ONE EVER ANSWERS THE PHONE !
Have been calling for over an hour, NO One picks up and I know That there’s workers present at this establishment at this very moment. Regardless They Do Not
pick up the telephone.
As a business owner.. I’ve always admired a professional business. I would recommend Clarence Campbell to anyone that is needing help with loans, or financial advice!!
I’ve had a GREAT experience with OUFCU until they charged me $20 to stop a payment. I’ve never banked with a bank that charges to stop a payment. Not happy with that at all
They serve members of OU community. Although I am happy with their service, they don’t have good electronic communication with costumer. Every time if you need some small things, you must visit the branch.
If i could no stars i would . I have been trying to get my account fixed for a few days now. everyone that answers the phone is rude. Customer serice skills are seriously lacking and even the manager is rude.
If you want to make a payment make sure to go to a branch. They have a $2.95 convenience fee for processing it over the phone. I guess it cost $0.20/credit number? The website is basic and there aren’t many benefits for being apart of this bank. I’ll be moving my business elsewhere soon.
Clarence is a great asset to OUFC! He’s very knowledgeable when it comes to the products and services. I highly recommend him, and OUFC for whatever your financial needs are. You will thank me 🙂 because you did!
It would be nice if they answered their phone.at 11:15 a.m. on a non-holiday Thursday or pretty much any other time I’ve tried calling them during business hours.
I’ve been a member for over 12yrs and have loved every loan experience and customer service is excellent. I receive a call back quickly whenever I have questions. Love my credit union!
They are not professional at! All their updates are trash. Documents will be tweaked and pending deposits will be at their discretion! OU deserves a better reputation then what’s going on at this bank.
Military friendly. Spent 6 yrs in the military on the east coast and OUFCU was always helpful over the phone and worked with me. Since returning home they have continued to remain friendly and I have yet to be disappointed. They have …
Clarence is THE MAN! My boyfriend and I have been long time members of another credit union and went in to get a car loan…we were flabbergasted by the interest rate that was offered so we started shopping around. After a few more …
If you want a credit union that’s going to pick up the phone, this is not the credit union for you. I called today (for the 8th time according to my call log) and FINALLY! got an answer after the 8-10th ring. And whoever answered did not …
I am a three year member and have had nothing but positive experiences. Clarence is excellent, very good to work with. He is knowledgeable and strives to create a stress free customer experience.
I have two car loans through OU federal and I love working with them. They are easy to work with and email when I have questions or even when I was in the process of buying my car. It was the easiest experience I’ve ever had buying a car! I hope to work with them again.
Clarence with OUFED was amazing! Got me in and out same day with a way better rate then the dealership! He made me feel like I was part of the team super duper guy 👍🏾 …I’m moving all of my loans and accounts to OU! Boomer!!!💯 …
Cannot say enough great things about OUFCU!!!! Hannah has provided excellant customer care to my both me and my family. If ever dealing with loans/mortgage loans, she is definitely the person to talk to to. She ways greets us by name and …
THEY LOST ALMOST 1500 IN CASH I DEPOSITED…MOTHERS DAY WEEKEND…AND THEYRE NOW CLOSED SATURDAY. I couldnt believe it. Lost my money(i did get it back). I was nice and didnt make them do hand recite just email. Welp email never came …
Ever since we have been with OU Fed it has been great. I opened an acct when I started school in Norman to transfer money between USAA and OU Fed for rent purposes. We then decided to refinance an auto and camper loan through them. Our …
I’ve been with OUFCU for 9 years now and I would NEVER go anywhere else! Go see Paries!! She is the most amazing Loan Officer you will ever meet! I have surgery coming up and needed a loan to help with expenses, but my credit is not the …
I LOVE my OU credit union. We had a break into our vehicle with cards and checkbooks stolen. OUFCU worked quickly with us and froze the accounts. Not an hour later a check for $1,700 was presented for payment. Thanks to the expedited and …
Sometimes bigger is not always better. The level of personalized service is impeccable!
OUFCU Staff are always inviting upon my arrival at the branch or calling by …
Employees are nice but bank sucks I’ve had like 4 different cards with them because of fraud. I am super careful where I use my card and never had this issue with my last bank.
Very friendly staff and well knowledged on helping you manage a good credit. They make me feel comfortable with any questions I have. You can tell the staff loves their job. I don’t see myself banking with anyone else. Clarence help me in every way he possibly could and I am very satisfied with OU Credit Union.
Purchased through this Credit Union and I had an exceptional experience. They made the process very easy and convenient. Paeris was my loan officer and she went above and beyond on this purchase. She even called the sales manager to ensure …
If I could give a zero I would! They never answer the phone. They say they will do something and then don’t. Turn over is very high with loan officers. Management must be awful to the employees.
I do not know how this credit union represents OU. This bank has no atm, and limited hours on Saturday. In addition customer service representatives do not answer the phone. OUFCU decides when they want to post deposits without contacting …
We financed our vehicle through them. They implemented a new online banking system and our auto payments were discontinued without our knowledge. Because of this system glitch, our payment became past due and we were charged a late fee. …
I’ve always have had good experiences at Lowes until recently. Accidentally, I wrote a check from a closed account. The minute I realized it I went to Lowes n wrote a correct check. But instead of notifying me of anything they immediately …
I did a goggle search on credit unions for OU students for a car loan today. I did not know OU Federal Credit Union existed. Jasmine Soler started our car loan at 2pm and complete by 6pm. My husband and I am pleased by the experience.
DON’T EVER GET A CAR LOAN HERE!!!
They destroyed my credit and they up the car payment without saying nothing. They also never help you out for anything. They are a big fraud and I have proof of …
Jasmine is a knowledgeable, fast, and efficient loan officer. She makes the loan process effortless. I appreciate her being patient with me and answering all of my questions. She is so easy to work with. I highly rate her!
Excellent customer service!
They’re the best banking institution EVER!
They wound answer there phones been trying to make a payment for 5 days now and Cabot get anyone on the phone
Can’t get online access. They never return calls. Customer service is not good.
Y’all need to fix yourselves. Do something about that machine stealing people’s cards. What y’all are doing equates to robbery.
Just awful. I’m really disappointed. Nobody picks up the phone when you call. Take forever for them to help you 👎🏽 …
Worst customer service EVER. No follow up communication, no updates even when promised. Couldn’t find a new lender fast enough.
It’s a bank. Like, everyone I know has a account here. It’s not hard to get too. The drive through is neutral.
Great Organization! Friendly people! Will go above and beyond to accommodate your banking needs.
I have always received excellent customer service here. Checking, saving, auto loan, all great.
I have been a member of OUFCU for almost 10 years and have always received excellent customer service.
This place is horrible and extremely fraudulent. 100% do not recommend. Clarence and Morgan are the absolute worst at any form of communication. Also would put 0 stars but google wouldn’t allow it.
I use to bank at ou credit union and other day bad experience with them don’t trust them and the bank tellers who work inside the student union if they don’t like you they will call the university of Oklahoma fire marshal
Noone picks up the phone, and the automated system just hangs up on you. How am I supposed to fix the issues I’m having if your employees won’t help.
NO ONE EVER ANSWERS THE PHONE !
Have been calling for over an hour, NO One picks up and I know That there’s workers present at this establishment at this very moment. Regardless They Do Not
pick up the telephone.
As a business owner.. I’ve always admired a professional business. I would recommend Clarence Campbell to anyone that is needing help with loans, or financial advice!!
I’ve had a GREAT experience with OUFCU until they charged me $20 to stop a payment. I’ve never banked with a bank that charges to stop a payment. Not happy with that at all
No complaints! Great folks, great offers. Helped me secure a loan I used to consolidate credit card debt with a lower interest rate. Quick and easy!
They serve members of OU community. Although I am happy with their service, they don’t have good electronic communication with costumer. Every time if you need some small things, you must visit the branch.
If i could no stars i would . I have been trying to get my account fixed for a few days now. everyone that answers the phone is rude. Customer serice skills are seriously lacking and even the manager is rude.
If you want to make a payment make sure to go to a branch. They have a $2.95 convenience fee for processing it over the phone. I guess it cost $0.20/credit number? The website is basic and there aren’t many benefits for being apart of this bank. I’ll be moving my business elsewhere soon.
Clarence is a great asset to OUFC! He’s very knowledgeable when it comes to the products and services. I highly recommend him, and OUFC for whatever your financial needs are. You will thank me 🙂 because you did!
BEWARE!!! Branch Manager CLARENCE CAMPBELL!!!
Unprofessional. Condescending. Disrespectful. Tone Deaf. …
The new system apparently means that my wife can’t have the same level of account access as I can (since I’m the primary member). …
It would be nice if they answered their phone.at 11:15 a.m. on a non-holiday Thursday or pretty much any other time I’ve tried calling them during business hours.
I’ve been a member for over 12yrs and have loved every loan experience and customer service is excellent. I receive a call back quickly whenever I have questions. Love my credit union!
They are not professional at! All their updates are trash. Documents will be tweaked and pending deposits will be at their discretion! OU deserves a better reputation then what’s going on at this bank.
Military friendly. Spent 6 yrs in the military on the east coast and OUFCU was always helpful over the phone and worked with me. Since returning home they have continued to remain friendly and I have yet to be disappointed. They have …
Clarence is THE MAN! My boyfriend and I have been long time members of another credit union and went in to get a car loan…we were flabbergasted by the interest rate that was offered so we started shopping around. After a few more …
Jasmine Soler very helpful with helping me get a signature loan with oufcu. 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍 …
Lots of problems with this CU. Also, they have 1.5 branches and never answer their phone.
If you want a credit union that’s going to pick up the phone, this is not the credit union for you. I called today (for the 8th time according to my call log) and FINALLY! got an answer after the 8-10th ring. And whoever answered did not …
I am a three year member and have had nothing but positive experiences. Clarence is excellent, very good to work with. He is knowledgeable and strives to create a stress free customer experience.
I have two car loans through OU federal and I love working with them. They are easy to work with and email when I have questions or even when I was in the process of buying my car. It was the easiest experience I’ve ever had buying a car! I hope to work with them again.
Clarence with OUFED was amazing! Got me in and out same day with a way better rate then the dealership! He made me feel like I was part of the team super duper guy 👍🏾 …I’m moving all of my loans and accounts to OU! Boomer!!!💯 …
Cannot say enough great things about OUFCU!!!! Hannah has provided excellant customer care to my both me and my family. If ever dealing with loans/mortgage loans, she is definitely the person to talk to to. She ways greets us by name and …
THEY LOST ALMOST 1500 IN CASH I DEPOSITED…MOTHERS DAY WEEKEND…AND THEYRE NOW CLOSED SATURDAY. I couldnt believe it. Lost my money(i did get it back). I was nice and didnt make them do hand recite just email. Welp email never came …
Ever since we have been with OU Fed it has been great. I opened an acct when I started school in Norman to transfer money between USAA and OU Fed for rent purposes. We then decided to refinance an auto and camper loan through them. Our …
I’ve been with OUFCU for 9 years now and I would NEVER go anywhere else! Go see Paries!! She is the most amazing Loan Officer you will ever meet! I have surgery coming up and needed a loan to help with expenses, but my credit is not the …
I LOVE my OU credit union. We had a break into our vehicle with cards and checkbooks stolen. OUFCU worked quickly with us and froze the accounts. Not an hour later a check for $1,700 was presented for payment. Thanks to the expedited and …
DO NOT BELIEVE THE HYPE!!!
Every last individual that I have sent to this branch has had NOTHING but …
Sometimes bigger is not always better. The level of personalized service is impeccable!
OUFCU Staff are always inviting upon my arrival at the branch or calling by …
Employees are nice but bank sucks I’ve had like 4 different cards with them because of fraud. I am super careful where I use my card and never had this issue with my last bank.
Very friendly staff and well knowledged on helping you manage a good credit. They make me feel comfortable with any questions I have. You can tell the staff loves their job. I don’t see myself banking with anyone else. Clarence help me in every way he possibly could and I am very satisfied with OU Credit Union.
Purchased through this Credit Union and I had an exceptional experience. They made the process very easy and convenient. Paeris was my loan officer and she went above and beyond on this purchase. She even called the sales manager to ensure …
If I could give a zero I would! They never answer the phone. They say they will do something and then don’t. Turn over is very high with loan officers. Management must be awful to the employees.
I do not know how this credit union represents OU. This bank has no atm, and limited hours on Saturday. In addition customer service representatives do not answer the phone. OUFCU decides when they want to post deposits without contacting …
We financed our vehicle through them. They implemented a new online banking system and our auto payments were discontinued without our knowledge. Because of this system glitch, our payment became past due and we were charged a late fee. …
I’ve always have had good experiences at Lowes until recently. Accidentally, I wrote a check from a closed account. The minute I realized it I went to Lowes n wrote a correct check. But instead of notifying me of anything they immediately …
I did a goggle search on credit unions for OU students for a car loan today. I did not know OU Federal Credit Union existed. Jasmine Soler started our car loan at 2pm and complete by 6pm. My husband and I am pleased by the experience.
Ou federal credit Union is the most friendly Bank I ever dealt with. Customer service is the Best Of Any Bank.Thank You oufcu
DON’T EVER GET A CAR LOAN HERE!!!
They destroyed my credit and they up the car payment without saying nothing. They also never help you out for anything. They are a big fraud and I have proof of …
Jasmine is a knowledgeable, fast, and efficient loan officer. She makes the loan process effortless. I appreciate her being patient with me and answering all of my questions. She is so easy to work with. I highly rate her!