OU Medicine

OU Health University of Oklahoma Medical Center

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OU Medicine Reviews ( 250 )

  1. My GP, OB-GYN and Neurologist are all at OU and I like them all! The staff is courteous and competent, there is never a long wait for an appointment and I like the central location of the clinics.

  2. Went in for a second opinion on some debilitating backpain because the first ER didn’t examine me at all, did an x-ray and told me it was just chronic pain before I was even put in a room. OU didn’t even look at my back, didn’t bother doing …

  3. They saved my Grandaughters life after she was in a bad car accident. She is parolized from her waist down, one kidney, no splean,
    And much much more !!!! If it wasn’t for OU
    I wouldn’t have my Grandaughter!!!!!!!!!

  4. Well Where Do I Start! 6th Floor!!!! When I came to visit My Mom she started off on how bad the weekday Nurses where Rude and Mean to her. She has to be feed by hand and they barely did that. But I have sat up here all weekend and ive …

  5. Went in at 2am because breathing was difficult. They looked at my chart and noticed I had asthma. They assumed that was what was bothering me. When I told them this didn’t feel like any asthma attack I had ever had, they didn’t seem to …

  6. Otherwise nothing has changed For all the recent reviews as well later … hospital still doesn’t meet expectations of care .. from urology doctor who came in with attitude and telling my daughter to deal with it Cause he acted if he was …

  7. The hospital is always dirty especially on the weekend the housekeeping supervisor has told by numerous families nothing is being done housekeepers use the samemop head to clean every room in micu this is suppose to clean sanitary place yes …

  8. I had my daughter there two years ago. I was treated poorly. My boyfriend at the time had to put my bed pan under me and clean me up. I end up with c diff and MRSA during my two week stay. I was shifted to different rooms. Last room I was …

  9. Ladies bathroom had no toilet paper . There was feces all over one of the bathroom stalls. There were no masks available and trash was everywhere in the waiting room. The vending area was filthy. Sunday night 5pm thru 11pm

  10. I’m a kidney and Pancreas transplant paitent. I went here to the ER to find out why I was running a low fever with, light headed, and nausea. The waiting room is okay but not that clean neither is there second waiting room. The bathroom was …

  11. We had Jessica at the ER and she was amazing with our son who needed to get glue on his chin for biting his lip pretty bad. She really knew how to be with kids! She has my son laughing and explained everything as she was doing it. We also were taken back immediately and did not have to wait at all. Thank you!

  12. I had a brain bleed day Easter and I was transported to OU Medical Center the next day. I was operated on and then while I’m n recovery my BP dropped to 39/17 which should of killed me but the nurses and doctors saved me again! Was at OU & Valor 34 days! I made a 100% recovery because of then !!!!!

  13. The medical records staff is the most awful entity to deal with. 30 minute wait time and a full voicemail box makes it impossible to talk to a live human or even get a message for callback purposes. Very unprofessional and disorganized handling of medical record requests.

  14. My 86 year old mother arrived the ER on the night of July 23 do to a car accident she had a broken right leg and broken nose the surgery in her nose went well I think and the follow through with the leg went well. My mother has some …

  15. Really, really dirty. Half of the doctors or nurses seem to care a lot. The other half don’t even listen. The floor my mom is on has a single bathroom (there are also bathrooms in the patient rooms) and there were paper towels, toilet …

  16. Absolutely awful! OU Medical Center is not a horrible place, we’ve come here often for the last two years! The ER on the other hand is HORRIBLE! We told the nurse beforehand that my sister is allergic to one of her antibiotics, she’s been …

  17. A TOTAL NIGHTMARE! It should be a NEGATIVE 10. Completely incompetent staff. Nine days in the hospital unable to get out of bed and only 1 bath. Sheets do not get changed and leave you on the bedpan for hours. My friend left the hospital …

  18. My father was there for a procedure at 7:30. It was not done until noon. There was an emergency so that is ok they did not feed him until 4:00 PM and the was just a sandwich and chips. (After he threatened to leave to get something to eat) …

  19. Absolutely worthless…they’d rather eat than help. Went in with swollen tonsils didn’t give me anything for my pain wasn’t asking for anything crazy maybe just some lidocaine or something didn’t give me anything swab me for strep throat.. worthless most worthless medical team on the planet

  20. Please don’t go here if u have been in a car wreck. They have sent me to collections twice now without warning. Both were from a car wreck. And while I was trying to get them paid for a 2 wrecks that weren’t my fault they sent me to collections.

  21. They find any way to nickel and dime you if u request any type of paperwork even if you just need a copy! That will be $25 please,for one printout the only facility I’ve been to that does this. My son is diabetic I have no choice but to go there because they are the only peds diabetic center. And u never see the real doctor.

  22. I was mediflighted in from a terrible car wreck, doctors and nurses were amazing, i had seversl surgeries on my knees, legs and feet. Got to 5th floor and it was a nightmare!! Fast forward from december to march and i had infection in my …

  23. I was in a car accident while visiting from out of state, and while the staff was nice enough, I have encountered nothing but problems since. I was turned over to two collections agencies even though I never once received a bill! …

  24. Call center is absolutely terrible, called the communications department to get a hold of an employee(he’s disabled and doesn’t have a phone) and the lady answering is absolutely rude and not helpful. Had to go in and look for him. Terrible employee.

  25. Never call to ask a question about anything, the operator is the rudest person I’ve ever spoken with…no wonder this place has low ratings…if this is the first person you deal with, I’d hate to see how the other employees are. Hire some decent people to answer the phones.

  26. Worst experience ever! My husband has pancreatic cancer. We went to the emergency room due to a fever! The place was filthy! Puke on the walls, food on the floor, poor conditions. He waited 10 hrs for a room. They finally moved him to a …

  27. They almost killed me I am a first time mother im lucky to have survived this horrible hospital .I gave birth by csection I told them I want all professionals doing my surgery because it is serious I do not want no students messing with me …

  28. The emergency room is a third world country they had pretty good drugs the Cardiology Department and the pastor building is horrible the doctor told me not to eat a vegan diet what is wrong with that man he obviously does not know nothing about health he should be embarrassed to even have a degree

  29. The level of care provided by the staff at this hospital during the month of Dec. 2014 has been negligent at best. My family and I feel as if we have to plead and prior with nurses and doctors for care to be administered. The staff …

  30. This hospital needs a serious over haul in admin & nursing staff. My mother was brought into this hospital due to acute renal failure & had it not been for us moving her to a different hospital she probably would not have survived at all. …

  31. Took my wife in with extreme pain. The doctor asked questions and did not think any evaluation tools(x-ray, MRI,etc) were necessary and cost too much. . Suggested it might be arthritis. Subsequently found out it was a broken femur. More …

  32. My seven year old had a stroke, and they make us wait. Told me to fill out paperwork in the window.. Might I add that nobody was freaking at and that shed call them and tell them. Nooone answerd the phone in the room……waited for ten …

  33. January 2016 I underwent a Liver Transplant. I have made a full recovery! With the wonderful donors “gift of life” and the profession and support of Dr. Anthony Sebastian, Dr. Harlan Wright and ALL the O/U Hospital Staff, I’m forever …

  34. If you don’t have a very serious illness, do not go to OU. They have too many patients, and people keep coming. The er is always packed! They treat people in hallways, chairs and sometimes standing room only. It took us 3 days of waiting in …

  35. DO NOT GO HERE FOR MEDICAL CARE. I have been coming to OU on and off since 2003. They left me leaking spinal fluid for 4 years , after I had a baby at OU Medical center nobody told me that I could order food so I didn’t eat for 3 days, no …

  36. Dr. Cookson and his team took great care of my husband before and after his kidney surgery. After surgery he came out and explained what he did and recovery. The nurses were amazing and took great care of him.

  37. in 1977 i had a bad experience with the hospital. i was seven years old. i was separated from my grandparents. i saw the leaving . i was screaming for help . people who worked in the hospital grabbed me, and would not let me go till …

  38. Been here since 7am sitting in a room waiting on results it is now 4:30pm the wait time is ridiculous. I ‘ve literally watched patients come and go and I’m still shoved in a corner

  39. If its really an emergency dont go there. They just dont care and show it. I waited for over 2 hours and left. Went to MWC medical center and was seen diagnosed and admitted with a full leg blood clot in less than 30 minutes.

  40. This was the worst experience I have ever had at an emergency room. My daughter came in with a dislocated and broken hip and broken pelic bones due to a failed hip replacement. The staff was totally rude and sarcastic, and they lacked any …

  41. They have rudest staff i have ever mate. They appoarch you like everyone is rude. Im from the south we have so much respect but they make you want to step out character . Last time ill come here

  42. At the hospital with my oldest sister her brain and kidneys stopped functioning due to a drug overdose, she’s been battling this demon for most of her adult life, the staff is really great they are doing everything they can for her right …

  43. Visited the E.R and my fiance was moved to a room after a brief wait . She was exhibiting flu like symptoms and shortness of breath . The E.R Dr. Gave her a breathing treatment then advised her that she would be given another after (half an …

  44. O.U. Medical Center is a amazing hospital. Dr. Joan Walker and her team we’re phenomenal. I recommend this hospital and Dr. Walker for your medical needs, they are caring, confident and very professional! Thank you O.U. Medical and Dr. Joan Walker and your entire team for taking excellent care of me.

  45. i had the best team of drs specialist nurses houskeepers and kitchen help i was in a bad accident nov 28th and medi flighted into ou they were quik to get to me ease the pain get my hip back in place head stitched up get me ready for …

  46. I just started a new job and do not have insurance so I went to OU Medicine Clinic. They accepted me into this clinic and I got an appointment fairly quickly (about a week out). When I had my appointment, I had a thorough visit and I was …

  47. The hospital was dirty. The ICU waiting room had homeless people sleeping in it and the waiting room wasnt cleaned for over 5 days. The ICU hall was like a train station as to how many visitors was just coming and going think this would be …

  48. The Best advice I can give you,. Go anyplace else but this hospital. Horrible care, the lack of competent staff nurses was substandard, and makes this old Nurse wonder what has happened to the profession that I spent 25 yrs of my life …

  49. I would have been bettmer off going to Africa and risking getting Ebola than being in this hospital. There have been so many issues it makes my head hurt more trying to give details. Please don’t use this hospital really please don’t!!! …

  50. This place is an absolute nightmare!!! Ive been here several times hoping the next time would be better but its only worse. Dr. Hamasaki is an absolute joke of a doctor. Hope your life is never in her hands.

  51. Can I give NEGATIVE STARS. So much to say but not enough space. From the ER to discharge it seemed like a circus. In the end, my dad went home without all prescriptions so my mother had to make the one hour drive back to the hospital to …

  52. Incompetent, condescending staff. Treated me extremely poorly. Would not offer a different pain medicine after I told them I was allergic to morphine. Constantly downplayed my pain. Admitted for 5 days in extreme pain before finally …

  53. They lost my advance directive before surgery. Operating nurses did not know I had 2 bags of platelets 2 hrs before operation because it wasn’t in my chart. Was told by Dr.,nurse and another that they had over medicated me in surgery. …

  54. My grandma just had surgery here yesterday they kept her over night and she went home for a little bit today and just earlier went back up there because urine and blood is leeking out of her back because she has a tube in her back trying to …

  55. Worst hospital ever….arrived in ER BQCJ6:45am….excrutiatung abdomnial/pelvic pain-CT scan Pelvic US….its your appendix…next doc its not your appendix its your fallopian tubes..its not your fallopian tubes we’re not sure what’s …

  56. Worst place to be a patient. No one tells you who they are or what they are going to do to you. They do not wipe equipment down before using it on you and they all wear their badges flipped around, so you cant read the names. All this being said and I work for a company within them, so I can not imagine how non-employee’s are treated!

  57. If I had the possibility of shutting this place down, I would. Was traveling from Georgia, and suffered a eye injury. After a few hours all they did was exams and nothing else after that they let me go. Had to go back to my foreign state to …

  58. I’m giving them a one star cause the bathrooms are ridiculous they are so nasty with Pee on the floor there was trash on floor pop left out on the tables they where so slow and extremely extra but I’m giving them a one star just cause they where kind

  59. Top notch trauma care. Took care of my wife after she’d needed over 50 units of blood from a medical emergency. Quality care, great people and very good to work with on self-pay.

  60. Most of the doctors are foreign , and students, they don’t know anything other than text book knowledge, I had my father hospitalized and it was a nightmare. You will have Indian doctors one after another coming giving different opinions …

  61. Overall surgery went amazing. Recovery took way too long because it took forever to get a room..
    first set of nurses were complete garbage in med surge floor. One wouldn’t help …

  62. I gave you all a 1 star because i had the perfect wife,until i took her to o.u.medical center there they killed her then wanted me to fill out a survey of what a great job they did,my wife had leukemia.sure she had some chemo,but was not …

  63. THESE PEOPLE HAVE NO IDEA WHAT THEY ARE DOING!!!! Stay away from any place that is OU!!! They do not follow up after appointments or testing so you have no idea the results or how to continue with meds, etc. STAY AWAY!!!!

  64. OMG! This is a hospital people not Club Med! What is this about no shampoo or towels and they only gave me ice chips and no food!? Sick people go to hospitals you all sound like you need to be at The Hilton. You probably only received ice …

  65. Took family member and they made us feel like second class citizens. Put no effort into trying to figure out the issue. ER was completely disrespectful. Staff took blood but then let it in the room and never tested it. then sited in dscharge paperwork that labs indicated dehydratiom. how do they know!

  66. Most excellent attentive staff members. Kind Compassionate caring people. Genuinely caring concerned people. Longer than you might like wait times but when you’re good at what you do People will flock to you. Thanks Shalom

  67. Was very impressed with ICU cardiology staff they were amazing. The residents, physicians, nurses and cannot leave out the social workers! My father in law was in the best care we could ask for. We never worried about him when we left. And …

  68. Starting with the pros. Most of the nurses we encountered during our week and a half long stay were amazing! They had wonderful bedside manner and empathy for our situation. The ortho doctor, Dr. Brian “Chovo”, came to see us multiple time …

  69. If I could give zero stars I would! This place was a dang joke and the employees were trained on what to say and could tell they were like robots. I was a hospital with a pic line, where I got pain meds every 3 hours, I had a feeding bag, I …

  70. We are not from this area but brought here as my mom had to have a major surgery that was only done here. With the exception of a few staff members (and they were travelers) the incompetence of the nursing and ancillary staff left my family …

  71. I was transferred to OU Medical Center on the scariest day of my life. Three weeks after my back surgery at Norman Regional hospital, I woke up unable to even stand up, let alone walk. I had to drag myself to my phone to call an ambulance. …

  72. The doctors and staff are very professional and helpful. My husbands condition was taking care of imideately. The after surgery pain was managed very well. I would definitely recommend.

  73. I was admitted thru the ER for a rare skin disease and found their team of research doctors top notch, the nurses were attentive and caring, and the chaplain very encouraging. Thank you all!!

  74. I am truly grateful to all the staff of this hospital when my mother was transferred here from Comanche Memorial in Lawton they use their expertise to get her off the ventilator which Comanche Memorial was unable to do because of the inept …

  75. So sad when you’re already worried about your loved one and the staff is absolutely rude and uncaring. Then to go down to the cafeteria to get food and the same treatment. I would NOT recommend taking your pet to this place. Waiting room …

  76. Wonderful experience, my mother who is in her 60s , she had a severe head injury around 4am and the staff and doctors have done anything and everything to make this hard time as easy as possible

  77. 3 years ago I would have rated it at a 5 but this last time I went and I was in ICU they gave me penicillin the fight of infection which I became allergic tothen had to get the infection under control before they can do surgery which took a …

  78. Ou Children’s hospital is the worst hospital ever would not recommend this place to anyone they do not know what they are doing. And they sure do love to take there time and talk to each other instead of taking care of the patients.

  79. I went to OU medical cause i thought i the experience would be better than Midwest City hospital but no it was the same. I know it takes hours to be at the hospital but how is it that y’all check my insurance first before providing service …

  80. I have a the displeasure of the bad manners of A. Warner. Worst experience of my traumatic time in life. Needs to take time to reflect in others time of need to better serve the community.

  81. I had genital warts removed last Tuesday and now all my wounds are infected. Was sent home with nothing but pain meds. No antibiotics or anything else. I will not be coming back for future surgeries and suggest other people find somewhere else for their medical needs

  82. Ran labs on me twice and x rays. Been at this for 2 weeks now and I’ve got no answers. I just keep getting passed on down the line from specialist to specialists. I’ve missed work and valuable time with family. Just a simple follow up call would’ve been nice.

  83. Still trying to control everyone with all covid rules!!!!
    No compassion for the patient or family, no one knows or cares about the family except telling you what you can’t do and what you won’t be allowed to do….. if …

  84. These are the worse nurses I have ever encountered. They do not care about the patients in the least. They are always late with medicines and if you ask about receiving it then it is later. When you request something they say ok I will get …

  85. I am 21 years old and have been with OU Medical System as a patient for about 4 years now. I have a moderate/severe heart problem (bicuspid aortic valve) which, if not taken care of now, can lead to more problems down the road (hence why I …

  86. The staff at Oklahoma University Medical Center super students absolutely wonderful Dr. “U” Dr.Jones MT#1 top notch group!!!! Thank you for everything i owe you guys my life!!!!

  87. If I could leave less than one star, I would. I was here as support for my sister who has a revision on a previous orthopedic surgery.
    From the moment we entered the building, things were not the way we had been …

  88. I’m very pleased with my experience at OU. I had emergency surgery and I appreciate how my surgeon explained everything with diagrams and in great detail. Thank you and blessings.

  89. I have been in and visited MANY hospitals in my 60 years. This is the WORST hospital EVER!! Meals served VERY LATE! Meds not
    administered on time. Waiting rooms and patient rooms not cleaned. Trash and …

  90. I would give 0 stars if I could, they literally let my father sit and starve all day while waiting for the Cath Lab to decide to work. The hospital was dirty, food was horrible and patient care was abusive. Shame on you OU Medical.

  91. Horrible place!!! As a medical professional this place is a sorry excuse for a hospital. Completely pathetic, no compassion and complacent doctors. It’s all dollar signs in their eyes. I wouldn’t take my worst enemy here. I’m ashamed that this place is in Oklahoma, would fit better in a third world country.

  92. I called up there to ask for some advice on whether or not to come up there because I have a fever 104.5. I had went to my doctor and she told me if I had the fever again it was a serious kidney infection. The lady was so matter of fact and …

  93. I appreciate that it’s a teaching hospital. It’s also a horrid place. A friend died from a staph infection contracted while there. With our first child, the Dr. at the time was affiliated with them and so our first born was delivered there. 24 hours and an unplanned c-section later.

  94. Worst experience of my life. The emergency room service was terrible. The wait is ridiculous. Waited an hour after I checked in to get my name called then was asked to go back into the main waiting room to be called for labs. After another …

  95. If I could give zero stars I would. They never seem to be prepared. My mom has had surgery here multiple times and they either stick her out in a hall to “wait” for a room (and then lose track of where they put her) or we end up waiting six …

  96. If I could give 0 stars I would, this place is horrible they leave patients who can’t breathe to go change diapers also patients are suppose to be on a medication schedule well that is up to the nurse if they choose to follow the school or …

  97. The nurses in this hospital are just horrible they treated my mother unfairly they left her in her own feces and pee over 12 hours without checking I don’t recommend this place at all the only thing would be the non emergency clinics are good but not the hospital if you have a emergency or surgery go somewhere else. God bless 🙏 …

  98. This place is horrible we been here for 12 hours and they just seen us and have all there patient in the waiting room this is a terrible place I would never recommend the staff no good and the Dr are no good all there good for is to have u …

  99. The worst hospital experience I have ever had. Picked up by an ambulance just to sit IN THE LOBBY for 4 and a half hours with no service at all. Might as well shut this place down because they aren’t helping anyone

  100. I have worked on the 6th floor East for more than six years. I have found the staff there to be both professional and kind. These folks are real heroes who are on the front line every day. It has been a pleasure. …

  101. Some of the more asinine covid restrictions I’ve seen. I was told, for my own safety, I would have to leave the building, cross the street, drive over a mile away to use a gas station restroom. This seemed much safer than the restroom that was 20ft away.

  102. I was sitting in the waiting room with my 8yr old nephew and both of us were wearing masks and the only two in there and I was told since my nephew wasn’t 12 we couldn’t be in there and told us we would have to go sit outside where it’s hot or in our hot car. Apparently they want people to have a heat stroke.

  103. Urologist Dr Stratton and his crew are probably the only thing good about this place. Absolutely awful nursing staffs that don’t give a damn about their patients. Seriously has to be one of the worst hospitals in the US.

  104. We were referred to OU Medical by SSM Health. For weeks we have tried to get an appointment with the Dr. we were referred to and have had no success. If you love voice mail and never getting a return phone call this is the hospital for you.

  105. I have never received such wonderful care. Was hospitalized for several days and underwent surgery while admitted. EVERY single employee I came in contact with was exceptionally nice and willing to help and ajust so caring.

  106. Total lack of communication between all staff! No bedside manner absolutely rude! Take your own food because you may not get any. Rooms are not clean. And heaven forbid you be in pain because they will not help you there either. No one wants to step on anyone else’s toes so they just don’t do anything!

  107. Very strict on who gets in got to be on visitor list. Very clean. Very nice and polite Drs. Very attentive, nice, kind and polite charge nurse and a very special nurse in 7 east. Awesome!!!! Thank you for your services!!!!

  108. They build a new building front at 700 NE 13th in OKC. But they did not care to put an address anywhere on the building. OU has several buildings, and employees around there did not even know the address of the building they were working …

  109. My mother was treated badly by the nurses in the ER. She needed physical help and the nurse would not allow either my father or sister in the waiting room to assist her instead rolled her eyes and acted like how dare my mother ask for …

  110. rooms are tiny, nurses never seem to know what’s going on, they discharge patients before they’re ready to go home. not what i expected from a hospital this size.

  111. They will put your family members in a hallway with covid patients, even if they have a compromised immune system. OU needs to at least work with other hospitals in the area to outsource patients or something, horrible care and very unprofessional staff. Would not be surprised if you get a staph infection in the parking lot.

  112. Amanda called and asked us to arrive an hour early. Arrived @ 5am as asked and was informed we would need to wait until 07:30am. At 7:30 we were informed we needed to wait until 10:45. By noon, still no surgery. …

  113. What a dreadful place. The University Of Oklahoma should be ashamed their name is on this facility. The parking garage is poorly lit and poorly marked. The garage elevators are rickety and only work half the time. Employees smoke wherever …

  114. The OU Emergency room is terrible. We spend half a day there only to be sent home,( we live over an hour away ) When we are almost home they call with lab results. They tell us my husband should have been admitted. What a joke.

  115. We have been at OU for over 4 hours and my mom hasn’t even been put in a room when she was admitted around 5:00. They keep telling her they are getting a room ready for her and that they don’t have many patients, but instead she has been on …

  116. This is a scary place to be…. Surgery was 8 hrs late to start…. No one acts like they know what to do. Only reason they get 2 stars is because I didn’t get an infection. OU Medical Center is about as good as their football team in a …

  117. I was transported there…spent 5 hours in a hallway..they put 5 staples in my head without cleaning the wound..put a bandage on it that fell off within an hour…I walked out with a head injury–down 3 hallways and through a parking lot. Glad I didn’t have to fight my way through the physical altercation outside the ER.

  118. My son went there and was in the trauma center. He went to his 2nd surgery and I went to his room while he was at surgery. OMG that was the nastiest dirty filthy room that he was in. Trash cans all full..cabinets all dirty..floors..tables sinks I mean everything. Very disappinted. Should follow a complaint with the health department.

  119. OU has become horrible. The way this hospital is these students might consider transferring. The most ignorant doctors I have met. The nurses are great. Doctors fresh out of college and have to use their medical books for everything. As a …

  120. In 2019, Humana did not pay the provider. OU never sent me a bill so that I could straighten it out, but instead sent my account to a collection agency. By the time the issue was resolved, my credit score had taken a nose dive. I’m not even …

  121. In the waiting room for 2.5 hours waiting for information on a patient that got out of surgery 5 hours and 35 minutes ago. No one seems to know where he is. Dr called and told us surgery went well and should be able to see him in a couple …

  122. Would really love to give this place 0 stars. There is little protocol followed here. You have to ask staff to do things more than once. Many of the nurses show little care for patients, especially those requiring specific needs. If you …

  123. My partner had to have emergency surgery. The hospital staff was rude from the moment we walked into the er. The surgeons were great unfortunately they are only a small part of a persons stay. Have been waiting since over 7 hours to see her since surgery ended. Go some place else if you have a choice.

  124. Will not recommend it to no one. Don’t go there unless tou are filthy rich and want to give them your money. They will be happy to take it without letting you know. …

  125. I have seen my fair share of hospitals over the years. Never have I seen the lack of humanity and respect that this hospital showed. Not to mention the lack cleanliness and complete disregard for familys. …

  126. Actually I have never heard anything positive about the procedure’s and staff behavior. However when i was referred to an ortapidic dr. I gave it a chance,huge mistake, now im backking up to start fresh somewhere else,never again will i set foot in their complex of confusion and kack of experience.

  127. My dad was air transported to OU trauma center. After his surgery he was in the truma ICU. Hannah & Tisha were my dad’s nurses. They were very the best. So gracious and compassionate during the time dad was there. Thank you very much, you treated dad with dignity and care.

  128. A friend of ours parent had surgery here recently. I have never seen an incompetent & dirty hospital like this before in my life! Medication not administered correctly and causes an overdose! Seriously! How is this a hospital?!? …

  129. Came here to ou er for severe abdominal pain they gave me Tylenol and when I said I was still in a great deal of pain the dr could have cared less just discharged and said bye and sent me home still being in severe pain if you need help with pain DO NOT COME HERE!!!!!!!!!

  130. I was in a bad car accident in 2014 and was treated here. I’ve been nervous about going to the doctor ever since this experience. The trauma surgeons wanted nothing to do with me after I was released from their care and therefore refused to …

  131. First off let me say by saying I wish there was a no star option. I don’t know where to begin these people pretty much I feel profiled me and did not want to treat me as I needed to be I was put off a month after a serious car crash I had a …

  132. I went in to the er and told them i wasnt feeling good. I own a pulse oximeter at home and it said heart rate 25 oxygen 56 and my heart beat would stop and then stay on for a few seconds and then barely beating. …

  133. Not good floor room nor cleaned for the weak we’ve been here my uncle left in feces for over 1 1/2 hours not near enough phisicall therapy no calls from his doctors nor have they been in to check on him.people nice but shorthanded but no …

  134. Worse staff ever !!!!! They wouldn’t listen to my advice about where to withdraw my blood for labs ! I was poked four times total, before the nurse listened to me !!!!!! Then it worked at the location I had informed him about!!!!! The nurse …

  135. I felt like I was ignored and I was being a nuisance when I asked questions. I am here for my mothers surgery, the surgery took about 4 1/2 hours it was a good outcome. It has taken them7 1/2 hours and counting to put her in a room. So I …

  136. Just had a nurse call and ask an unauthorized family member why a patient is even in their facility. She went against HIPA regulations releasing information AND had no idea why the patient was there, that had been there over night! DO NOT USE THIS FACILITY. I AM SHOCKED.

  137. I’m staying with a family member at O U, so far nurses seem to be nice. However they are very slow in whatever they do. Nurses, cops and other staff members have been extremely loud outside of patients rooms. I have never in my life heard …

  138. I was just seen yesterday. Experience was horrendous. The nurse I had reused the same needle 3 times…..twice! To get an IV started in my arm. I was pretty dehydrated….I had no idea that this was not normal until leaving and looking it …

  139. Excellent doctors nursesVery professionalVery compassionate and caring! A special mention of a er nurse namrd Brock , i was very blessed to have met you and your compassion and love for others is top be noted! God bless all of you!

  140. We’ve been here 3 TIMES to the ER with my partner because she can’t eat or drink and she has a portacath that don’t work and they send her home with discharge papers that say. Drink more…. Even a 10 yr old could do a better job. …

  141. I want to say if it wasn’t for this amazing hospital and staff I wouldn’t have my youngest son to this day. 13yrs ago he was meta flight to your hospital due his right lung clasping after birth and I almost losted him to it. With all the …

  142. First off Im not a patient. I was there visiting with my family. I’m writing this review because the staff at OU medical was rude and really hateful. I understand that medical staff under alot pressure do to the pandemic. But it doesn’t give them the right to treat like they dumb. Should be ashamed.

  143. My wife was transported to OU ER and I went to go drop off her belongings the security guard didn’t let me go in which I understand COVID regulations but my wife belongings never made it up to her room. They tell me How they’re not …

  144. Nurse were nice. Doctors treated me ugly. I was there for one thing and they wanted to do all these other exams costing me more than i was suppose to pay for my problem. it was a total of $1864.75 and my problem or main reason I was there …

  145. I only give one star because that’s the only way to leave a review. Don’t go here or send your family. My mom was here for 3 long weeks. The Dr. Was great but most of the nursing staff was rude or if you asked questions they said I don’t …

  146. It’s sad reading some of these reviews. I’m sorry yall had bad experiences,but I had lung surgery at ou and was in icu on 8th floor for 7 days. The icu nurses was the best and on top of everything great experiences.

  147. I went in with severe abdominal pain and unable to go to the bathroom. I was put in a ‘triage’ area with only a thin sheetlike thing that separated the patients. (Not COVID restrictions) My IV was not started even though I was dehydrated. …

  148. Worst Er. Midwest city is better these people are rude, bad communication,etc whoever they feel should have a room gets a room my wife checked in 3hrs ago and still no room. A young lady with a broken toe nail and her boyfriend(not husband) got a room before my sick wife…..smh never again

  149. Pregnant women should avoid this hospital at all costs. Especially minority women. The nurses and OBGYNs here have done nothing to prevent pregnancy loss for high risk patients. Other hospital nurses and OBGYNs from other hospitals have …

  150. The doctors and nurses are great. They did an awesome job on my mom but the checking out process is a joke. They are not organized. We live about 2 hours away and we got here they haven’t even started her paper work yet to get released even …

  151. My mom has cancer and covid! They are taking several HOURS to give my mom medication for her 103 degree fever! Btw my mom JUST finished chemo treatments last week and caught covid at the hospital Wednesday Jan 12th 2022. It’s honestly …

  152. 8-20-22 about 5 pm Why the girl that admitted my son was digging in her eyes then started to dig in her nose then did not wash her hands then put a band on his arm someone needs to teach them them about germs

  153. OU Medical center gets 5 stars but if I could give them 10 I would
    I just spent the laser 5 days there after gallbladder surgery and I can’t praise the doctors surgeons nurses and staff of all the departments enough …

  154. If you have a chance to go to another hospital I would. They have poorly taken care of my mother. She had her gall bladder and some kidney stones removed from her bile duct yesterday and this place has failed to tell her anything of how the …

  155. My husband was discharged from OU hospital tonight after a 11 day stay…he is a lung cancer patient, with phenmonia..I would give 10 stars if I could for the excellent care he received while there. Every doctor, nurse, the aides, the …

  156. The problem with OU is not so much that they don’t know what they’re doing… they saved the life of someone I love dearly. In the moment, the care and precision of the doctors responding was quite good. Amazing in some respects, even. That …

  157. I have never seen so many nurses walking the hallways and pass so many call lights without checking in on that person – not just my family member that’s in there , but MANY other rooms. I understand these nurses are likely tired of peoples …

  158. Such caring people work here. My. Husband was diagnosed with advanced stage 4 colon cancer while we were in Denver Colorado traveling for his career as ahorse jockey. The hospital there told us that OU was a great place to receive care. …

  159. If you aren’t visiting someone, be sure to speak with the Department you will be going to, and ask which entrance you will use and a suggestion for parking. Because of COVID, even if you know how to navigate the maze of hallways, some areas …

  160. I wish they took better care of their workers my brother worked 25 years for them and had to go to part time and insurance was taken away now we have to try and bury him what else is going on

  161. No communication from medical doctors, would not return calls, answer messages, hang up the phone when you do get an answer.
    Every employee I asked a question replied with the same answer. I DON’T KNOW ! …

  162. Other than the person at ER check in, every person I have been in contact with has been exceptional.
    Issues after my first procedure resulted in a 6 day in hospital stay. I have no …

  163. My little brother was admitted this morning with 83% 02. They have him in an observation hallway bed, which does not work? To help him get more comfortable. I waited on hold to talk to his nurse for 35 minutes. Called back and said try again in 15 minutes. I know they’re busy but why can’t I get any information about my brother?

  164. There needs to be an option for 0 stars, because this hospital does not even deserve one. I was so upset to visit my cousin who is at a very serious stage of cancer at the moment. Just walking into the hospital it looks like it is ready to …

  165. My fiance is in the hospital after a crane accident and having both his legs amputated. Last night he was moved to a different room and floor of the hospital and left laying in his own feces for over an hour and half. They repeatedly …

  166. My granny has been in ICU and the staff (receptionists) are the RUDEST people i’ve ever met in my life!! They called security on my family all because we were all in the waiting room together said they’re was too many of us go downstairs!! They do not care about the families of the patients at all! They need to get rid of them.

  167. My husband was recently hospitalized at OUMC for severe dehydration and had a PEG tube placed. He has throat cancer and is undergoing treatment, but the side effects from radiation is what landed us there. The GI doctor and his team were …

  168. The doctors at OU medical are amazing. However if you are staying in the hospital be prepared for the worst care in the metro area. The nurses are completely incompetent and for what you pay it’s honestly ridiculous. They only care about …

  169. My mom has been in ICU since 1/14, she had a bleed the size of a baseball on her brain and needed a drain placed to remove the pressure, she was told this for 14 hours before it was placed. My 59 year old mother now can’t tell you her own …

  170. Called ahead to verify the cost of a Nexplanon removal (was quoted on the phone for $125 self-pay full cost), was able to get scheduled and came in. The check-in process was extremely confusing and frustrating. As a self-pay, I had to first …

  171. I had surgery with Dr. Reid today for a bilateral laparoscopic salpingectomy and I just wanted to say how thankful I am for this staff. They made me feel so comforted through the whole process, made sure I was okay and answered all of my …

  172. My mother is there being treated for cancer. Today the cable has been out all day long have notified them several times and they seem not to care. The room have not been clean or sanitized daily. I’ve had to wipe down the yv tray stand and …

  173. This is the worst hospital ever the staff our so rude my
    Sister is dying of liver and kidney failure it’s a fight to even get them in here to do anything she is in severe pain and they won’t do nothing no sympathy or …

  174. This was the worst hospital stay for my father. My father transferred from Amarillo to Oklahoma for a total hip replacement and the communication was horrible. I requested on several occasions for the nurses to contact me about any updates …

  175. My daughter has been in the hospital for 3 days now. Her labs were all off the day she was admitted. They haven’t drawn labs since and we haven’t seen a doctor since the ER days ago. There is no air conditioning and no fans, her bed is …

  176. I was brought here on 2/5/22 for possible stroke, ended up being a brain bleed. From the time I walked in the door to the time I walked out the care I received was outstanding. All the nurses from the ER to room 6113 went above and …

  177. Worst hospitals I ever been too , while I wait hours for my results to come back the nurse didn’t help me get comfortable , every time I send for a nurse they don’t come , my pain is a 10 and I’m also dehydrated , ou is awful don’t come …

  178. They’ve been harassing me for over a year to pay a bill I DO NOT OWE!! They will not listen! They DO NOT care about their patients! In fact they actively make them worse! DO NOT GO HERE!!! OU medical center is a scam and should be shut down and sued for all the money they steal from the sick!!

  179. It’s confusing how everything done here takes 1000% longer than any other medical facilities…. Been waiting since about 10am for someone to be discharged, even tho they told him it was okay to call his ride from over an HR away….. Discharge should be the easiest part of the entire visit…..

  180. Been here for a few days due to an unfortunate episode I had while I was drinking. Please anyone that don’t think that there’s no way out of a hard situation! Life’s a very special and wonderful gift. I’ve tried to commit suicide and to the …

  181. The nursing staff and administrators are horrible. They refuse to communicate with family, they hang up on you when you call or forward you to other departments. I’ve been told twice my fiancee isn’t even there or the room she is in doesn’t …

  182. So my wife was flown in to this hospitals trauma unit due to a car accident. Dealing with the nurses and trying to get answers on stuff was almost impossible. We went back for her check up to get the date set up for surgery to have the …

  183. I just how amazing my nurses my doctor and my surgeon is. I’m so thankful for them. Everyone made me feel so at ease and comfortable. They took really good care of me.

  184. As a health care professional, I am in shock at how they are running some of these departments. My sister was in a roll over car accident, thankfully she’s ok, but upon my arrival and in visual observation, one she did not even have access …

  185. I was admitted to the hospital at the beginning of February after a traumatic car accident with a tibia snapped completely in half. From the minute I was brought through the doors I knew I was going to be ok. Within an hour the staff had me …

  186. Asked us to check in our son at 1030am. Surgery didn’t start until 4pm. They didn’t call in the script like they said they would which cost us time and money. Avoid this place.

  187. I was sent via urgent medical from Lawton to this hospital. I drove three hours one way to have an abscess in my neck drained. Three rounds of oral antibiotics have failed. I sat in the lobby carrying my urine around. I was finally taken …

  188. The worst hospital staff ever I had to deal with …a nurse named Alexis on the 4th floor and she was rude unkind did not care for my mother at all she would not even change the sheets until we told her to change the sheets because my …

  189. If I could give this place a negative star I would! Absolutely awful.. we have waited literally over 5 hrs and counting to take a CT scan and when we ask how much longer they blow us off. They do NOT care about their patients. Nobody checks on us.. I would NEVER recommend this hospital.

  190. A zero if possible. The billing and customer service here are a joke and a nightmare. It’s been almost 7 months and I’m still receiving bills that don’t show up anywhere on the portal. In the meantime, I’ve gone to Integris and in the same …

  191. Dr. Chaudry and team worked a miracle on my husband.
    The nurses were always kind a kept me informed.
    Lori Lockman was a huge blessing, she is a amazing woman.
    Her integrity is beyond reproach.

  192. I was in a bad car wreck. The staff at OU were the nicest people. They kept me well informed about what was going on with my body. They took time to answer all my questions. They brought me food and drink and pills for my pain. Good Job.

  193. When my PCM changed her schedule, OU Physicians cancelled my appointment, didn’t notify me, and didn’t reschedule. When I called for a refill (necessary by their different previous mistake, prescribing 30 instead of 90) the nurse gave me a …

  194. A family member was struck by a drunk driver while walking on the side walk and was transported here. They released him without cleaning his wounds, giving him x-rays, scans of any kind. Did not put a wrap around his obviously broken ribs. …

  195. My mother in law was admitted with a TBI 2 weeks ago. She’s actually out of it and has no muscle control. One nurse in particular, HALEY, was the worse human being I’ve encountered in some time. My mother-in-law soiled herself. We told …

  196. My 83 yo grandmother was admitted for a broken hip, she was scheduled for surgery. She was admitted for about 24 hours before they ever gave her anything for pain. There are more transgressions made by hospital staff. From what I read, thus …

  197. I’m thankful for those that saved my life upon arrival here but once here things are totally different. Some of the nurses can be rude and harsh to people who are sick. They come when they want to help you. Sometimes they respond to …

  198. Went with a friend to the OB here. She has been seeing a specialist to help her with some fertility. They were super nice. Lots of support and care, and he helped her with the surgery she needed and a plan.

  199. I didn’t know that I would like being treated at a teaching hospital until last night. I had been bleeding from my cancer wound on my head all day and my wife took me to O.U. Emergency Room and they treated me like I was the most …

  200. The hospital isn’t clean patients rooms are dirty and the bathroom s are dirty in the room s ason the floor..the nurses are rude and don’t care for the patients in a timely matter refuse to answer. Questions or explain to the family as …

  201. They are routinely running way late which is super disrespectful of their patient’s time. Secondly, at least one of their billing policies is very unfair to the patient. If the patient has insurance but it is cheaper to self-pay, there is …

  202. The staff at OU Hospital does not care about the patient or taking care of the patient. The nurses and doctors are argumentative. They do not listen to the patient or take the families concerns about the care of their family member …

  203. This hospital is the worst I just got discharged yesterday and let me tell you it’s awful!!! My surgeon was amazing he gave me my life back but the hospital was awful! They left me in a bloody gown. They didn’t give me a chance to walk …

  204. I was very pleased with the care and treatment my husband received on his 4 day stay. The nurses, physicians, and everyone that was involved in his care was fantastic .. They all went above and beyond their job duties and we will be forever grateful.. Great Job ladies and gents!!!

  205. Not a good experience, the nurses we very nice, but sitting in room with my 95 yr old father, I was asked to help turn him for bed change, help dressing wound, adjusting him in bed. Finally saw a doctor after 5 days of him just laying in …

  206. I want to start by saying most of the staff are nice people. But they do not communicate well nor do they take the quality time with each patient. I am a transplant recipient and have to go through the ER to be admitted almost every other …

  207. I had a horrible and very traumatizing experience with OU. I arrived at Labor & Delivery in active labor and the hospital staff refused to admit me because I didn’t have an induction scheduled and I wasn’t dilated as much as they thought I …

  208. Ran 2 hrs late beginning surgery. Most uncomfortable chairs in waiting area! The surgeon never came out to talk to us after. That is their job! Especially after they remove a large tumor from someone’s brain. Food in cafeteria was the worst …

  209. Edit: let me clarify, ICU and above 10/10. They did save my life. This review is based off my treatment once on the regular floor, 5th floor. Most all nurses on the 5th were great but the one that laughed when I requested a room change I …

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