I will not be returning here the service was fast but it was too fast I felt like the NP basically dismissed me because my symptoms were “less important symptoms” (as she put it) I don’t feel like I was received the best service because SHE …
This was my second visit and both times I was out there with in an hour. Staff always pleasant and proficient I will continue to visit this location when the time comes.
Everything was great. After completing a short paper trail, I was taken back and everything was done to help me with what I came in for. I was treated and sent on my way.
I’m very happy with the prefessional service that I recevied. All the staff was very pleasent. The doctor expanded the problem and the corrected procedure.
I was treated in a timely and professional way, was unable to get into my regular doctor. The receptionist, nurses,and nurse assistant, are considered an courtesed.
Excellent service. I was going to the West Florissant location utill i read the reviews…talk about SACRED STRAIGHT…i am glad i chose the Florissant location. THANK YOU. …Dr. Christy and Nurse Trina
They are great there! Very professional and knowledgeable staff who are quick with the service they provide. I am usually in and out of there within a half an hour. I would definitely recommend them.
It was an early Saturday afternoon. Right in and out. Friendly staff and very helpful. Glad there’s an option close to home instead of driving to the hospital ER!
I would recommend this Urgent Care to others as I was able to easily navigate an online appointment and upon arrival the staff are all polite and helpful.
I have been to this location 4 times. Everytime the staff was friendly and efficient. I never had to wait for service for me or my kids. I’m so grateful for the staff.
I was in and out in less than an hour. Staff was friendly and professional. Nurse practitioner was able to diagnose me and provide me with the necessary treatment for my ailments.
My experience at Urgent Care was really great the receptionist when I first went in the office was very nice and polite and my nurse was very nice and professional and my nurse practitioner was really super great she gave me all the …
I was treated promptly and giving details about care. I had my two small children with and the staff help to keep them entertained while I was getting care.
I visited there today & I must say the staff as well as the doctor were very polite & concerned with the toothache & pain I was having due to my endometriosis,they also treated me as well…I would defiintely refer others to go there if they dont wanna go to the er..
The office was very clean and neat! The staff was very professional courteous and nice. They had my care right in the palm of their hands and they delivered good service.
I had the best 1st time experience at this urgent care facility my son was seen and sent home in under 30mins the staff was nice my son comfortable and that’s what made our day we had been to three other facilities in that same day and …
My experience with Our Urgent care was fast and friendly i was not big on urgent cares at first I have never been to one before and when i went to Our Urgent care in Florissant across from Walmart i had a great experience
Amazing staff in both the front and the back. Clean facility and they move quickly but you still feel like they give you a personal touch. You’re not just a number.
The Staff was very Friendly ,professional and welcoming. We were in and out very quickly with the setup. I was very pleased and would recommend!! Very nice Facility.
They didnt send my prescription to the pharmacy like they were suppose to. When i call them back to have them resubmit the order. I was told I would have to been seen again which didnt make any since. They are all about making money.
The individuals at this facility was very rude as soon as I walked in had not made it to the counter yet the Front desk person was yelling can I help you I hadn’t even made it in yet I’m sick I don’t feel like being yelled at I told him my …
The entire staff was knowledgeable! There wasn’t a wait, they didn’t just try to diagnosis me with something common, they actually worked! If I could recommend a urgent care in Florissant, go here!!!!
Sat in the lobby for 20 minutes waiting to be seen just for the receptionist with the horrible attitude to say they weren’t taking walkins after seeing me sitting there and not saying nothing. It’s 8:40 in the morning they opened at 8. Just horrible customer service and I will never go back
Was very happy with the service from everyone.Got a prescription ,filled it and I’m feeling so much better. Thank you Urgent Care… You all were great and very caring.
Went in because I wasn’t feeling well. I was seen and treated immediately. Was properly diagnosed. Staff even followed-up a few days later to see how I was feeling. Good service.
The team there is like a well oiled machine they get tou squared away at the desk and the nurses get you in Wright away and do there thing and the doctors don’t keep you waiting . The whole team is great.
I had bronchitis with pneumonia and was given a prescription for a very week antibiotic at very low dose , doing my own research I would have needed 4 times what was prescribed ; as confirmed by the doctor Who prescribed the proper antibiotic at the proper dosage .
Excellent service. I was in and out within 30 minutes. No long wait time. Nurse practioner was very nice and knowledgeably. I will go back and refer others.
A wonderful place to come to. All of the staff is friendly, loving and caring. Their Nurse Practioners are knowledgeable and give you the best care possible and the wait time is not long. Love this place!!!!!❤️❤️❤️
This place used to be great but my last experience was horrible to say the least. I’ve been here multiple times and the last time the nurse practioner barely examined me and when I called them for additional information about my visit they did not want to help at all. I’ll never come back here again!
Can’t stretch this enough, if this place hadn’t ran my blood to find that my platletes were at 1000 then I probably wouldn’t be writing this review in good health. Friendly staff and an excellent doctor who seem to care greatly.
Everyone was extremely pleasant. The wait was short and service was great. It’s hard to find great customer services and bed side manners and I received both tonight. Thanks again
From the front desk person to the nurse to the Nurse Practitioner, I received excellent service. The wait was short and I was given personable treatment. Thank you!
The Staff Is Very Friendly! The Work Very Fast To Get You In To Be Seen. The Staff Also Listen Very Closely To Your Concerns. I Recommend Our Urgent Care To Anyone Who Needs urgent Care!
Friendly, Clean, professional, informative, caring, and very timely. They’re amazing .
We definitely need more urgent cares like this or heck even some hospitals could take a couple notes. . .
Very clean and professional office. They were quick to get me seen and taken care of. The ladies in the office were nice and polite. I will be using them again if the need arises.
Very nice staff every time I have to visit with my 2 year old ! Anytime I feel like he needs to b seen this is my 1st choice and they do so good with him! Never have to wait. Get right in n get seen 😀 …
Urgent Care of Florissant on NLindburgh is wonderful they treated my mom like royalty, I would like to thank their staff for everything they did on 11/17/18 on the evening shift, thank u so much again! Much love!
Sincerely B Goodwin
Super fast, no wait, excellent quality care, everyone spoke English. Was taken care of, with equal or even better care than my normal doctor. If I ever need urgent care again, this is the spot I’m going.
Took 2 of my children which tested positive for the flu they treated them n released with all instructions. They were friendly, clean and nice. They also checked up on the kids
Very convenient and never a long wait. If you have an emergency, I recommend this urgent care. It is always clean and the staff is friendly and accommodating.
Visited on my lunch, thought it would be very busy and packed, it was very quite and I was in and out within 30mins.
Very impressed, definitely a place to go if you just need a quick check up or …
I went here after a skating accident. The lady at the front was upset because we came in at 7:45 pm and they close at 8:00 pm. She made the comment “why do people wait until the last minute”. My response to her was “to irritate you”. They …
Obviously I would have prefered to not be at an urgent care facility, that being said I had the best experience they knew what they were doing from the insurence all the way to the treatment. Everyone is so nice and friendly.
Arrived and was immediately assisted with great service by the worker at the front desk. All workers were very polite and the doctors were fast but also professional.
The entire staff was friendly and very professional..1st time there and I highly recommend..drove 15 mins to get there but worth the drive..one nurse took the time out to explain the different medicine available for my baby..if ever need urgent care again..this is be the only 1 I go to
Went in 2 hours before they closed and they said they couldn’t get me in til the next day in the afternoon. There was maybe 1 car in the parking lot….reading other reviews this seems to be a common …
I agree. Love the attentiveness and care i have received here. This is the one place where i don’t feel like a number but feel as if they care. The workers are friendly and know how to make you smile. Highly recommended!
Making an appointment online was very easy. I went in, filled or my paperwork, and was seen within 20 min. Not bad at all. I like short wait periods & the friendliness of the staff.
I love Our Urgent Care they showed me a lot of love,Respect and the staff haves a great welcoming personality and the Doctor is Cool too. I do recommend Our Urgent Care to the whole wide world😀 …
These people were really nice, and were working extremely hard. They were super patient even though the place was crowded with people wanting covid test, and never once were rude or rushed me. They answered all my questions. I greatly appreciate all you do, and I will recommend you to others.
Awesome staff !!! My son needed a “last minute” sports physical for football … We arrived 6 minutes before closing and even though the staff was preparing to go home for the night, they treat me and my son like we were the first patient to walk in. From top to bottom Awesome staff !
When I arrived I was greeted by a woman with dark hair and tattoos. She was very friendly and professional. (Did get her name). In approx 10 min or less I was called into a room where I was seen first by Tina. She’s a hoot. Then very …
The staff were all professional and knowledgeable. This was my first visit to an urgent care facility and I would recommend Our Urgent Care to my family and friends. Thank you all for your help.
Staff was very rude and unprofessional I came in for stomach flu nurses and doctors out there laughing saying and ASSUMING I’m pregnant and they didn’t wanna be ones to make the news mind you I’m 17 so that made me very uncomfortable gave …
I arrived to the urgent care facility fresh off the plane from Mexico. I had come there just 9 months prior for the same symptoms so I knew what it was. I was in and out within 30 mins. The nurse practitioner suggested some over the counter stuff, as well as prescribed meds. I will go back!
Quick, clean, and friendly! I came to get a tb shot and physical for work. Everybody was super nice and professional! I’d definitely recommend this location and go back for any needs I have! Thanks alot for making thia a wonderful and fast experience!
I brought my daughter in on Sunday, and she was treated and we were on our way out the door in no time. One of the staff member called to check on her Tuesday, and I really appreciate it! I would highly recommend this place to others.
Absolute great experience! Was happy to be helped by so many lovely women who were so kind and accommodating. They are very attentive and take good care of you here!
I was visiting the area from out of town and developed an ear infection and needed a place that accepted Tricare. The staff was very friendly, efficient and I seen by the Nurse Practitioner, diagnosed and on my way within 30 minutes!
My experience was absolutely great, my wait time was short, and the staff that assisted me was the best. Since my visit yesterday, and the medications they prescribed, I feel so much better.
I highly recommend this urgent care facility!! ALL staff are very friendly, professional & welcoming!! There was almost no wait time we were in & out in less than an hour!
I attempted to walk-in to clinic at Walgreens – that was a joke. If they don’t have appts, they can’t take you. I found Our Urgent Care through Google search and walked in. My wait was minimal and doctors/staff were nice and concerned about my health issues.
I left work early because of an ear problem that I had inflicted upon my self 3 days ago! It was driving me crazy. Come to realize there was actually cotton mixed with wax in my ear canal! All of the ladies were fast, and very friendly. …
Everyone was friendly and pleasant. There was no wait on a Sunday evening during peak flu season. My 8 year old asked if we could go there for our regular doctor.
Quick & friendly but once they give you the covid test and it’s negative, you gets the boot! They’re not interested in seeing what’s actually wrong with you just making sure that you DON’T have covid. If you need anything else go somewhere else.
Super friendly, very professional. I was seen immediately. I normally don’t go to the doctor but I knew I needed to be seen for this ailment and this was a great experience. Much better than going to the ER or the hospital.
Today was my 2nd visit, my first being last year. I was amazed at how consistent both experiences were. The staff were very caring, friendly, passionate, patient and professional. I highly recommend.
Excellent rating for excellent service!! Speedy efficient service, friendly staff! Would definitely recommend to families needing urgent care no matter how small! Walk-Ins welcome, you can even check in online!
Very nice place!! I sked an appt an hour before arrival—once there I was assisted rt away —the staff was friendly and helpful—the doctor was personable and professional and assessed my condition rt away. …
I was so worried about getting stuck in the bad weather that was coming but I had to take my son in to be seen for his asthma. Check in was great and easy, I believe their names were Teresa and Sam. He loved the stickers from these sweet …
Everyone I spoke to, from the receptionist through the nurse practitioner, was polite, insightful, and attentive. They taught me why my vocal cords were swollen. Instead of a simple prescription and exit, they gave the pros and cons of an antibiotic approach and a non antibiotic approach.
Staff was pleasant and friendly. Serve was fast. The facility was nice. My prescriptions was sent right over to the pharmacy and starting to feel better already.
I never go to the Dr unless I’m covered in poison ivy or in major pain. I had a fall yesterday on some ice and messed my neck and shoulder up pretty good. My chiropractor recommended me to get a steroid shot so I called them and they saw me …
Best Urgent Care I’ve been to so far ! The staff was extremely fast, respectful, as well as professional with their services. I’ll be sure to come back here if my family needs any urgent medical help.
Excellent urgent care facility for the “little things” that happen and need medical care but not needing a trip to a doctor’s office or ER such as UTIs, poison ivy, splinters, etc. Staff is friendly and attentive, the waits are never very …
My name is Shelia Boyd,and I had the most worse experience, they had written and order for a nebulizer machine for my breathing but did not write an order out for the medicine that goes in the machine,I had to talk to my pharmacist and get …
Excellent Care. The NP (Nurse Practitioner) and office staff was attentive, compassionate and professional. They treated me like a dear old friend and this is my first visit. Very happy that I got the help and care that I needed. I was out of there in record time. Thank You.
Visited the facility today and it was immaculate! Smelled nice and the front desk person was very polite. My visit was very quick! Actually it was about 25 minutes in all and that includes me filling out paperwork! Very happy patient☺
Staff at this urgent care are outstanding explained everything and took very good care of me. Even had follow up calls with lab in a very timely Manor. I will most definitely return(not to soon I hope).
Very friendly staff and doctor!!! It didn’t take long for them to check me in or get seen considering that it wasn’t many doctors. Everything went smoothly for me. I would recommend to visit this location!
Great service today. The staff was warm and professional. I was able to get my needs addressed in a very timely manner. Highly recommend this place if urgent care is needed.
Everyone was very nice and helpful. I was in and out very quickly but the reason I was there was not taken lightly. I was diagnosed and they even called my medication into the pharmacy I chose. If I ever need an urgent care when I am in town again, I would definitely go to this one.
I am so disappointed with this facilty. They took my $75 co-pay, & couldn’t assist with my issue. They told me to go to the ER after talking with the physician in the back, when I specially told them the problem when I first walked in. All …
My experience with the Urgent Care Facility on Lindberg in North St. Louis County was fantastic! The check in staff was friendly. The X-Ray attendant and treating doctor were super! They showed they cared and we’re very attentative to my needs. I could not leave without telling them their level of professionalism was unmatched!
We arrived at 2:30 p.m. and my daughter needed a sports physical for high school basketball tryouts which started at 3pm. The wonderful and friendly staff were able to get us registered in (paperwork), seen by the Dr. and back out the door …
TERRIBLE place all around Covid19 testing is free. Go here they charge 200 dollars to get tested. Going through a pandemic where you are suffering financially already these people are preying on the sick to make millions. Y’all can go back …
My experience at Urgent Care in florissant was fast, friendly and Fantastic👍! The whole staff was extremely nice. I’ve been two times for myself and once with my daughter and I’ve never been there longer than 30 mins! I would highly recommend to go to Urgent Care over the ER! …
The staff was friendly and professional. I was in and out rather quickly. My nurse practitioner Elizabeth Johnson was knowledge and made me smile though I was in pain. I would return for any other urgent care needs I would have.
I went online to find a way to get a physical for two high school athletes at a last minutes notice. Found clinic because of clear and to the point website. This was a very professional service with great attitude and made me feel as …
I just came back from seeing them today. That’s 1/16/2017 Lea G. I’ve had excellent experiences going to this Urgent Care up until now. The doctor spent a total of 1 minute with me. The nurse spent a total of 4 minutes with me if even that. …
I was literally in this office for no more than 45 minutes. I was seen by Maggie Lewis, NP and she was “The Best”. She took time to explain everything she was doing to me and my aftercare. The staff was awesome,as well! If I’m sick again, they’ll be seeing me!
I had a Good Experience with the Our Urgent Care Clinic in Florissant MO, for my COVID-19 Testing. First time getting my COVID-19 Test, even though I don’t have any symptoms. Thankfully, I tested NEGATIVE.! But, I just wanted to make sure I didn’t have the Virus. THANK YOU.!
I usually go to a different Urgent Care but heard about this one from a friend. She said she liked it much better. I agree! Fast, friendly and the doctors seem to actually do something! Have meds In the place right there to help my daughter …
I bought my daughter here which just turn 18 not to long ago. We where sent to one of the rooms by the lady at the desk, as soon as we got in the room here comes this one nurse barging in the door didn’t knock with a whole attitude saying …
I don’t really believe in using Urgent Care due to negative feedback from others who have used them. I was in agony over a headach, dizzy spell and ringing in the ears. I read the reviews on this location. (4.9)stars. I saw they were open …
Came in for upper abdominal pain. Upon arrival Was informed that I would possibly have to take a Covid Test. I shared with staff that I am not currently experiencing any Covid symptoms. I don’t want to take a Covid Test. Vitals were done, …
The online scheduler was easy to make an appointment. The staff was very polite and prompt to my attention. I was very please with such a convenient service. Far easier to access Our Urgent Care than my primary physician.
Very welcoming and Polite. The Nurse/doctor made me feel comfortable. She was knowledgeable and got the job done. Thank u soo much!!! I found this urgent care center from Google…once I saw prior reviews I knew toys was the place to go to.
Our Doctor office next opening was September 14. I was able to send my husband and daughter up on a Thursday Morning. The staff was extremely friendly, patient, and helpful. They were extremely accommodating, and made them feel welcome. They were even cheaper than Walgreens.
I was here with my wife today and we were impressed with the friendly staff and how competent Dr. Maggie Lewis was. No waiting time and the exam was really easy going. Received lots of information and good tips. Would recommend this Urgent Care any time!
Thanks!!
Urgent they are not. If I have to an appointment, I might as well go see my regular doctor. The purpose of urgent care is to be seen right away so that you could be treated. And I’m not referring to simply waiting because there are people …
First time at Our Urgent Care.
I was seen quickly and greeted very courteously.
The nurse practitioner was personable and knowledgeable, as well as, the other …
The care you get from the staff and Dr is impeccable. I have a primary care physician. But never seem to be able to see my Dr without 4 day wait. This clinic gets you in and out with excellent staff and Dr.’s knowledge is awesome. Secind time I have used there services . X rays are available if needed .Thanks for your great care !
After being previously seen on 4/19 at a different facility; I woke last Saturday, 4/29 feeling worse. My daughter found your location and we immediately drove there. Your staff was very kind and efficient and the doctor came in to talk …
I had called the day before after reading current reviews and even then I was impressed with the level of professionalism. I went to the Urgent care the next day, it is was the same in person, the staff was friendly, professional and …
Don’t believe its an URGENT care you gonna die while you filling the form, even if you made an appointment still it will take long time.. just go to emergency and don’t waste your time. …
I’ve gone here twice; they are always super nice and I haven’t had any extensive waits. More importantly, they get down to business and diagnosed me far quicker than my primary care physician and have given me the correct diagnosis when my primary care has failed to do so. I go here first from now on. These folks are great
I’ve been to Our Urgent Care on several different occasions, for illnesses and injuries, plus have driven friends there a few times. Each time the staff was courteous, efficient and non-judgemental. Conditions are treated quickly and …
The staff is very friendly and helpful. The nurse and doctors were very professional, explaining everything in detail (the treatment plan and what I should do at home to care for my injury). They made sure my cut was fully sterilized before applying treatment. They answered all of my questions.
My experience today was great one. The wait time was short and the staff was friendly and very helpful with all my needs. The Nurse Practitioner was amazing as well. I’d recommend my family and friends, and to mention I’m new to the area so I googled them first and saw good reviews as well.
I visited this office when they opened yesterday morning and the service was very good! 🙂 Better still is that the treatment prescribed to me is already working very well to reduce – hopefully eliminate – the discomfort I was feeling. …
My experience at Urgent care was very good. The Nurse Practitioner Amey was very efficient and knowledgeable about my condition. Amey listen to me and had compassion.My visit was not long at all. I did have to return back after a few days but she took care of the situation. Thank you very much
I have had nothing but the best experience with this Urgent care. The doctors are very friendly, professional, and accurate. The wait has never been long to be seen. I am and will continue to be a repeat customer for my children and I urgent care medical needs.
I went in on a Saturday, at 10:30am. There was nobody there! The staff was very friendly, and the nurse practitioner was ready to see me before they even finished asking about my symptoms. The NP listened and diagnosed me quickly. I didn’t …
It was a quick in and out. I’ve experienced other urgent care facilities where the wait time was over two hours. At this facility I was seen quickly and competently and walked out within 30 minutes. Took longer to get my prescription filled than to get the diagnosis. Thanks.
I love going to Our Urgent Care because you can walk in & get waited on right away. The NP ‘s are very nice & accomodating. I like it that you can get an X-Ray there if you are concerned. I’m usually in & out in about an hour. Three times I’ve gone I’ve been lucky & no one was before me. Great Service.
The Nurse Practitioner was abrupt and rude. First, she barged into the room without knocking when the door is closed. Second, she checked my ears and throat after asking me why I was there (spent 2 minutes maximum with me) then had the …
I visited today and everyone that I came in contact with was so kind and caring! I arrived around 12:40 PM and was seen by the nurse practitioner in less than 30 minutes! That was after filling out the new patient paperwork and having …
A staff member greeted us as soon as we walked in & although she was not the 1 who normally sits at the front desk she gathered all of our information, with a smile and friendly gesture, gave us the paperwork to fill out & told us that the …
The staff was incredible and the process has been the best that I’ve seen this entire pandemic. With how busy they were the process was smooth, safe and effecient. I was in Covid tested and out in under 8 mins tops. I highly recommend Our Urgent Care for all of your medical needs.
The staff saw us coming and met my son at the door with a wheelchair. The staff were all friendly and the service was very quick. Staff explained outcome and care instructions thoroughly. Before we arrived home the pharmacy messaged that are script was available.
Have been here for myself and both my children and had a great experience. All the staff is great but I LOVE Dr. Johnson. She is very good with pediatric patients. She is very accurate with diagnosis and very quickly. She is very caring and …
The website states, “Covid testing at no cost” yet before being able to be tested, you are asked for a $75 copay. There was a lot of disorganization/confusion as to who would be serviced next, at least 2 or 3 times I heard them trying to …
I scheduled a Covid test for 3:05. I did have to just a few minutes after that but that is certainly understandable. I would rather the staff take an extra minute or two and give attention to the patients than try to stick to a schedule …
I hurt my back gardening. The pain become so great I needed a doctor. Upon going to many places only to be told it would be a month before being seen or my health insurance wasn’t accepted I found ‘ Our Urgent Care’ not only did they accept …
I’ve been to a different Urgent care in the past with terrible service and little to no help given which turnt me off completely from going to an urgent care cause I believed it was a waste of a visit! …
So they decided to lie and bait me into a higher bill by saying I can’t get treated unless they run labs because it’s a liability if they do not. So I did it then they proceeded to tell me that they will treat me even though labs take 24 …
I was apprehensive to go at first because I didn’t understand the process until my sister’s experience with Our Urgent Care, she told me how professional and prompt your facility was. I took my sister’s word and went to find out that she …
This is the friendliest place I have ever been to. However, my greatest like for this Urgent Care is they find solutions, not just remedies. I am relieved to know it is attentive care. Very well organized, clean and efficient establishment. The Doctors, nurses and nurse practitioners are all excellent.
BEWARE. Don’t get tested for ANYTHING here otherwise you’ll receive a bill in the mail 2 months later for a total of 1100.00–For something I told them I had when I walked in the door. …
The doctor was very courteous, and explained everything he was going to do very thoroughly. The other staff members were also very friendly and helpful. I’d highly recommend going here before the ER, it’s a much better experience. In fact, …
Love the attentiveness and care my family has received here. This is the one place where you don’t feel like a number but you feel as if they care. The workers are friendly and know how to make you smile. They seem to gel well as a group …
Do to a minor incident I needed an urgent care on a mid Sunday afternoon. I was very pleased with the time. In and out in just under an hour. This included, registration, insurance documentation, vitals, cleaning a wound and four stitches. …
Best care from an urgent care. No long waiting times. The nurse, the secretary at the desk, the np and doctors are great with people and understanding and make sure you get back to yourself and are you are able to call back when not sure of your condition with a being held online for long. Thank you for your services.
I went in with lower back pain, did the paperwork,tech took my vitals, took labs,saw the Nurse Practioner, gave me diagnosis, and was done. No waiting, no bad attitudes, everyone appeared knowledgeable, especially the NP, she was AWESOME! …
The team was very professional, prompt with service, answered all my questions, the room was sterilized and clean and they made me feel like I was a priority even though they were busy taking care of others. I also appreciate the self made care packages they offered to everyone.
This place is AH-mazing!!! I was in and out in 30 minutes tops! Everyone I saw, was friendly, efficient and knowledgeable. I was able to complete my registration online, so when I arrived for my visit I was seen , ” at my SCHEDULED …
From the moment we walked in we were greeted by kind faces. Everyone from start to finish was friendly. The new patient check in process was quick and we did not have to wait long. (Can’t guarantee that is always the case. We walked in when …
Long wait and rude workers. Good healthcare and customer service seems to be the thing of the past. They treat everyone as if they have a deadly disease
Our Urgent Care facility experience was wonderful.
The place was clean and the workers were phenomenal. Me and my son went for our COVID-19 test. They were on time and we were in and out. I would recommend anyone to visit.
My visit to your facility on Dec. 23, 2016. My Acct. # AB302153. I am sorry that I did not get the names of the receptionist or the nurse that took my vitals and symptoms before seeing the Nurse Practitioner. I was having problems with …
My grandson was seen there. Thank you for your excellent service. I recommend you for professional, knowledgeable, courteous service! The staff made you feel comfortable and they showed their concern.
I am so impressed with this Urgent Care. The staff and the nurse practitioner were very friendly and professional. The nurse practitioner listened and was understanding when I reported that we were not interested in going back to poly …
I was able to obtain an appointment online. I was seen promptly after arriving. The providers I saw were able to accurately diagnose and treat my issue. So I left feeling so much better. Prescriptions were sent to the pharmacy. Everyone was very nice, I would definitely recommend using this urgent care center.
This urgent care came to my rescue last week doctor office was closed due to weather and all other urgent care centers. I had experienced a severe and extreme dental complication which required immediate attention . The staff are all very …
Didnt want to go to urgent care thinking it was not safe and not sure if I was overreacting. Staff was very professional but friendly. Received quick ,efficient care. Facilities were clean. I felt safe and well cared for. Jessica the nurse …
I had a great experience. I was in and out in no time. I was only there for less than 30 minutes. Everyone was very friendly and concerned about my well being. The diagnosis was what I thought and now how medication yo help me feel better. I would never go to any other Urgent Care! Truly a great experience.
We’ve visited this Urgent Care facility on a couple of occasions now and whether it was for ourselves or child, the treatment has been fantastic. All of the staff was friendly and knowledgeable, the wait was MUCH shorter than anticipated, …
The staff was really nice and the place was very clean. No complaints there. However, the processing system and timing needs some major work. I set an appointment online and after waiting about 10 mins after my appointment time to be called …
My visit was really good. The facility is nice & staff was personable and kind. They move really quickly. The COVID test was not uncomfortable at all & the best part was a negative result. If ever in need of an Urgent Care visit, they’re my choice!
🌟🌟🌟🌟🌟 …
Our Urgent Care is wonderful! The wait time is superb. The staff is excellent. And the Doctors are great. Dr, Johnson has never diagnosed me with anything inaccurate. My follow up care with my primary or specialist has always confirmed …
If I could leave NO STARS then I would. The service is HORRIBLE and so is the STAFF. The lady at the front desk doesn’t care about your child possibly being positive for COVID she still wants you to make an appointment to be seen 24 hours …
Our Urgent Care is amazing. The wait time was extremely short (I waited maybe 5 minutes to be seen). The staff are extremely courteous. I was greeted at the door as I entered. The facility was extremely clean. And the service was top tier. I would definitely recommend.
I was not feeling very good and I didn’t even want to go but the family was insisting that I go, and when I got there they were very professional and very quick to get me in and out of there. The office was very clean and welcoming. It was …
First off on 1/25/22 when my brother and I walked into the place, No one said “Hello, Good morning” etc. They just stared like we were contagious until HE decided to speak. Secondly, the NP’s were not on the same protocol when it came to me …
I was highly impressed with the staff. This was my first ever experience with an Urgent Care facility. They were very professional, courteous and caring. My total time there was less than 45 minutes…diagnosis confirmed, meds ordered, …
I took my son into the clinic today, there was no wait & the Doctor & staff was very friendly. All staff welcomed us with a smile & was very helpful. The lobby was clean & I loved the decor. I felt like, I was at home in my own living room. …
What is the point of you being an urgent care with a sign that says just walk in if you can’t see patients in your last hour of operation and the front desk ask if you’ve made an appointment. Needless to say there were 4 staff members …
Friendly and quickly seen! From the front desk associate to the nurse practitioner, they were nice and made my kid feel comfortable. The waiting room is also really nice. We would come back if necessary!
Left the facility in tears. Went there for questionable something in my eye. Had filled out all information on line so what I needed to be seen for was already in the system. At checkin the receptionist ask what I was being seen for so I …
Took my son the other day. When the woman who was checking us in asked reason for visit we said covid testing & consult with a doctor she looked at us, not with empathy but like we were crazy. She decided to have a side conversation in …
OMG, why does it say URGENT CARE when you can’t get any care. It should be posted by appointment only. Who know when and urgent situation is going to happen when you need help you need it then not make an appointment. Oh and the staff is …
The front desk receptionist was somewhat rude. I’ve visited hospitals, urgent cares, Pharmacist and doctors appointments many times. All have assisted with calling the insurance company to inquire about coverage. She said “she don’t call …
Total waste of time! I could have stayed at home and took my own Tylenol! Offered no advice on getting my issue resolved other than to go and sit in the hospital emergency room and be treated there. No blood work, no shots, no prescription …
We came for our appointment for PCR test on July 28 as we were travelling out of the country. When we arrived the technician suggest we return on July 29 Thursday morning at 8:00 am for the test to meet the required deadline for the …
I’m never coming back here again. For one it took forever for them to see me. Which I understand y’all are short staffed. When I got to the room I explained my reasoning for coming in and they had me do two tests and urine. Once I did the …
My visit was for a sinus infection which Dr confirmed. She prescribed prednisone. I told Dr I’ve never been prescribed prednisone for sinus infection. I asked about an antibiotic & she said no prednisone will take care of it. The med …
It kind of defeats the purpose of urgent care if you need to have an appointment. I was told to come back in an hour even though I was visibly in pain. The woman at the front desk was rude, dismissive and lacked empathy.
My daughter went here on a Monday to get an examination because she had Cold Flu like symptoms. They only tested her for Covid and sent her home. I took her back yesterday and they finally tested her for the flu. The front desk clerk was …
They were friendly, helpful and quick. I was in and out. I am a veteran and there in network with the VA. I paid nothing and they made sure I had the info to get my prescription filled. If I ever need urgent services again I’ll be going there.
Poor medically trained staff. They Wanted to force my son to wear a mask while he was already having hard time breathing. Staff refused to provide any accommodations. Supervisor a non medical person, was unable to comprehend the nonsensical …
Our Care treated me like family, and did an outstanding job taking care of me.
I was handled with the utmost respect and care. During this COVID pandemic, I appreciate the care taken to help prevent it’s spread.
They were not busy at all. The staff was extremely friendly and they got us in and out very quickly!
Fast and friendly. My prescription was ready to be picked up at the pharmacy as soon as I left the office!
Very friendly and attentive staff. I love this Urgent Care.
You guys were great and the wait wasn’t long at all awesome CARE awesome doctors Will be using you guys all the time now thanks again
Mike is a excellent Dr,Short wait & friendly service.I highly recommend this urgent care.
I went it at 9:30 was discharged at 10:06, they are very fast, friendly and very affectionate
Thank You
I’m very impressed with how friendly and professional the staff was and how quick I was seen by the nurses. Thank you!
THE ABSOLUTE BEST URGENT CARE EVER! FAST & VERY FRIENDLY. THEY EVEN CALL YOUR PRESCRIPTIONS IN.I LOVE THIS PLACE!
the staff was nice the facility was clean i was in and out in no time i will definitely go back
I had a very serious ear infection from a cold everyone at the urgent care were fast efficient everything was done professional …
Best clinic I have been too and the people are so nice and welcoming.
The rooms where the exams are taking place are not clean. The walls and the exam beds are filthy.
Longer wait than was expected but staff was extremely helpful, pleasant and updated me throughout the wait.
Very professional and down to earth nurses, They really took great care of my Larry.
Very prompt and compassionate. I would visit here again if the need arises.
I will not be returning here the service was fast but it was too fast I felt like the NP basically dismissed me because my symptoms were “less important symptoms” (as she put it) I don’t feel like I was received the best service because SHE …
First visit everyone was professional and I was seen right away. I would recommend this urgent care to my friends
This was my second visit and both times I was out there with in an hour. Staff always pleasant and proficient I will continue to visit this location when the time comes.
Best doctors visit EVER…staff was professional, doctor was AWESOME and it didn’t take all day!
It was a good experience quick in and out.
And all the females there were very beautiful
Everyone was very pleasant! And the Dr. Was Excellent! She did everything she could in helping me… Thanks again for everything!
Fast And Great Nice Friendly Staff. Always in and out quick. They always make sure all questions are answered. I always will go here.
From the time I walked in, the staff was nice and professional, the service was fast and caring. Good location made the whole experince exceptional.
My 9 month old was seen on New Year’s Day, I was happy they were open, service was fast and friendly.
Staff very pleasant and professional
The staff was professional and quick.. we came in at 7:40p they didn’t rush us due to closing at 8pm. That your staff!!!
Fast, friendly staff. First time going to an urgent care and they made it easy!
The staff/the urgency of my care was treated n a very priority/professional way..def recommend
Great care from Dr. Toomb and staff. Friendly, knowledgeable, and compassionate. Would recommend.
This is the best urgent care center near me. The wait time is short and the medical care is exceptional!
Quick, prompt service. Very courteous when interacting with me and other people coming in. No wait time, I will be back to this location!
Every time I have been there the staff are always friendly and efficient. It has always been quick in and out. I really like that.
Everything was great. After completing a short paper trail, I was taken back and everything was done to help me with what I came in for. I was treated and sent on my way.
The staff made you feel very comfortable. I would recommend this facility. Great job!
This place is so caring and fast. My daughter was ill and they treated her in 45 mins. They sent her meds to the pharmacy so fast. Thanks so much!
I’m very happy with the prefessional service that I recevied. All the staff was very pleasent. The doctor expanded the problem and the corrected procedure.
Friendly, Professional, and the wait was not long. Best Urgent Care I have ever been to.
I was treated in a timely and professional way, was unable to get into my regular doctor. The receptionist, nurses,and nurse assistant, are considered an courtesed.
Excellent service. I was going to the West Florissant location utill i read the reviews…talk about SACRED STRAIGHT…i am glad i chose the Florissant location. THANK YOU. …Dr. Christy and Nurse Trina
I was really impressed! I was able to register my daughter online, when we got there we was in and out in 20mins. Great service
Super nice staff. I only waited two minutes to be seen. I was out in 10 to 15 minutes. Very very clean.
I had an amazing experience. The wait was no more than 5 minutes. Staff was very polite and knowledgeable.
The staff was very welcoming, professional, and fast. I was extremely pleased with their service. The visit was painless.
The staff was very friendly, they treated my 3 year old very nice and we where in and out in less than an hour!
The doctor was very kind and courteous. She was attentive and understanding and I plan on making future visits.
They are great there! Very professional and knowledgeable staff who are quick with the service they provide. I am usually in and out of there within a half an hour. I would definitely recommend them.
Our urgent Care is my go to clinic.
We were seen within 15 mins of our arrival. We were in and out in an hour
great experience got us in and out. Very friendly !! They even called to check on Kennedi a day or two later. I really appreciated that!
They were nice very professional and gave a correct diagnosis for my daughter thank you we also were in and out under an hour.
Took my daughter for a possible ear infection. They were pacient, super nice and fast. Definitely would recommend
Location is kind of hid but thats what makes it an easy and quick visit. I was in and out in an hour and a half. The office staff was very nice!
It was an early Saturday afternoon. Right in and out. Friendly staff and very helpful. Glad there’s an option close to home instead of driving to the hospital ER!
All staff were extremely professional. Nurse practitioner did a phenomenal job of explaining and diagnosing
I highly recommend Our Urgent Care Florissant. They were very pleasant and thorough in their diagnosis and treatment.
I was seem promptly and that alone was wonderful. Seen by very pleasant staff with concern and compassion. Highly recommend
Gave me someone else’s covid results
I would recommend this Urgent Care to others as I was able to easily navigate an online appointment and upon arrival the staff are all polite and helpful.
Got in on time had poison ivy had a prescription called in and was gone in 30 minutes. All worked well for me
Our urgent Care facility personnel was very nice and very helpful good to know we have a facility that works well.
I have been to this location 4 times. Everytime the staff was friendly and efficient. I never had to wait for service for me or my kids. I’m so grateful for the staff.
I was in and out in less than an hour. Staff was friendly and professional. Nurse practitioner was able to diagnose me and provide me with the necessary treatment for my ailments.
My experience at Urgent Care was really great the receptionist when I first went in the office was very nice and polite and my nurse was very nice and professional and my nurse practitioner was really super great she gave me all the …
Great place! Quick service, the nurse practitioner Dr. Johnson is awesome, very intelligent. I would highly recommend if you live in the area.
I was treated promptly and giving details about care. I had my two small children with and the staff help to keep them entertained while I was getting care.
I visited there today & I must say the staff as well as the doctor were very polite & concerned with the toothache & pain I was having due to my endometriosis,they also treated me as well…I would defiintely refer others to go there if they dont wanna go to the er..
The office was very clean and neat! The staff was very professional courteous and nice. They had my care right in the palm of their hands and they delivered good service.
The service was outstanding. All of the workers were polite and clear in their communication about meeting my needs.
I had the best 1st time experience at this urgent care facility my son was seen and sent home in under 30mins the staff was nice my son comfortable and that’s what made our day we had been to three other facilities in that same day and …
Excellent service, the staff was so friendly and helpful. I will definitely be making this place our go to urgent care center.
My experience with Our Urgent care was fast and friendly i was not big on urgent cares at first I have never been to one before and when i went to Our Urgent care in Florissant across from Walmart i had a great experience
Amazing staff in both the front and the back. Clean facility and they move quickly but you still feel like they give you a personal touch. You’re not just a number.
It’s always a great experience. Never a long wait, and diagnosed to me always perfectly, thank you so much Urgent Care! …
The Staff was very Friendly ,professional and welcoming. We were in and out very quickly with the setup. I was very pleased and would recommend!! Very nice Facility.
They didnt send my prescription to the pharmacy like they were suppose to. When i call them back to have them resubmit the order. I was told I would have to been seen again which didnt make any since. They are all about making money.
The individuals at this facility was very rude as soon as I walked in had not made it to the counter yet the Front desk person was yelling can I help you I hadn’t even made it in yet I’m sick I don’t feel like being yelled at I told him my …
The entire staff was knowledgeable! There wasn’t a wait, they didn’t just try to diagnosis me with something common, they actually worked! If I could recommend a urgent care in Florissant, go here!!!!
Sat in the lobby for 20 minutes waiting to be seen just for the receptionist with the horrible attitude to say they weren’t taking walkins after seeing me sitting there and not saying nothing. It’s 8:40 in the morning they opened at 8. Just horrible customer service and I will never go back
I did not have to wait very long at all. Once in the examination room, the doctor came in right away. She was pleasant, efficient, and knowledgeable.
Very fast and efficient service the receptionist very friendly and professional ,Staff as well give everyone a raise! Thank you for your service
Was very happy with the service from everyone.Got a prescription ,filled it and I’m feeling so much better. Thank you Urgent Care… You all were great and very caring.
I want to shout out ADAM!! He Was very professional, knowledgeable and gave me and my mom great care ! Thank you! It’s very clean as well
Went in because I wasn’t feeling well. I was seen and treated immediately. Was properly diagnosed. Staff even followed-up a few days later to see how I was feeling. Good service.
The team there is like a well oiled machine they get tou squared away at the desk and the nurses get you in Wright away and do there thing and the doctors don’t keep you waiting . The whole team is great.
Great friendly staff. It’s the fastest urgent care I’ve been to. That’s why I will continue to go back.
I had bronchitis with pneumonia and was given a prescription for a very week antibiotic at very low dose , doing my own research I would have needed 4 times what was prescribed ; as confirmed by the doctor Who prescribed the proper antibiotic at the proper dosage .
Certain staff members were very rude
The staff, doctors and nurses are all great! Everyone is friendly! We never have to wait long which is the main reason I always go back!
Excellent service. I was in and out within 30 minutes. No long wait time. Nurse practioner was very nice and knowledgeably. I will go back and refer others.
A wonderful place to come to. All of the staff is friendly, loving and caring. Their Nurse Practioners are knowledgeable and give you the best care possible and the wait time is not long. Love this place!!!!!❤️❤️❤️
This place used to be great but my last experience was horrible to say the least. I’ve been here multiple times and the last time the nurse practioner barely examined me and when I called them for additional information about my visit they did not want to help at all. I’ll never come back here again!
Can’t stretch this enough, if this place hadn’t ran my blood to find that my platletes were at 1000 then I probably wouldn’t be writing this review in good health. Friendly staff and an excellent doctor who seem to care greatly.
Everyone was extremely pleasant. The wait was short and service was great. It’s hard to find great customer services and bed side manners and I received both tonight. Thanks again
From the front desk person to the nurse to the Nurse Practitioner, I received excellent service. The wait was short and I was given personable treatment. Thank you!
The staff is always compassionate and caring. They are very professional. Always see you within 10 minutes. Great urgent care!!!
The Staff Is Very Friendly! The Work Very Fast To Get You In To Be Seen. The Staff Also Listen Very Closely To Your Concerns. I Recommend Our Urgent Care To Anyone Who Needs urgent Care!
Friendly, Clean, professional, informative, caring, and very timely. They’re amazing .
We definitely need more urgent cares like this or heck even some hospitals could take a couple notes. . .
Very. Friendly, Compassionate, Efficient!
The Staff was excellent!
The Dr. Was Awesome! …
Very clean and professional office. They were quick to get me seen and taken care of. The ladies in the office were nice and polite. I will be using them again if the need arises.
Very nice staff every time I have to visit with my 2 year old ! Anytime I feel like he needs to b seen this is my 1st choice and they do so good with him! Never have to wait. Get right in n get seen 😀 …
This is the only urgent care I go too. They are always so patient and helpful. Especially with my daughter and she has a fear of doctors!
Urgent Care of Florissant on NLindburgh is wonderful they treated my mom like royalty, I would like to thank their staff for everything they did on 11/17/18 on the evening shift, thank u so much again! Much love!
Sincerely B Goodwin
Super fast, no wait, excellent quality care, everyone spoke English. Was taken care of, with equal or even better care than my normal doctor. If I ever need urgent care again, this is the spot I’m going.
Took 2 of my children which tested positive for the flu they treated them n released with all instructions. They were friendly, clean and nice. They also checked up on the kids
Super friendly staff, got me in and out in no time. No long waits, super satisfied. Definitely recommend this urgent care to everyone.
Very convenient and never a long wait. If you have an emergency, I recommend this urgent care. It is always clean and the staff is friendly and accommodating.
Visited on my lunch, thought it would be very busy and packed, it was very quite and I was in and out within 30mins.
Very impressed, definitely a place to go if you just need a quick check up or …
I went here after a skating accident. The lady at the front was upset because we came in at 7:45 pm and they close at 8:00 pm. She made the comment “why do people wait until the last minute”. My response to her was “to irritate you”. They …
Quick, friendly and clean. They were attentive to my needs and got me in and out quickly. Would definitely go back
Obviously I would have prefered to not be at an urgent care facility, that being said I had the best experience they knew what they were doing from the insurence all the way to the treatment. Everyone is so nice and friendly.
GO SOMEWHERE ELSE! DONT WASTE YOUR TIME HERE.
Landed in the ER after I went here for a laceration. Just about NOTHING was done …
Arrived and was immediately assisted with great service by the worker at the front desk. All workers were very polite and the doctors were fast but also professional.
The entire staff was friendly and very professional..1st time there and I highly recommend..drove 15 mins to get there but worth the drive..one nurse took the time out to explain the different medicine available for my baby..if ever need urgent care again..this is be the only 1 I go to
We were in and out. The staff was very professional and kind. I love this urgent care facility! Both of my children are doing well. Thank you!
Went in 2 hours before they closed and they said they couldn’t get me in til the next day in the afternoon. There was maybe 1 car in the parking lot….reading other reviews this seems to be a common …
I agree. Love the attentiveness and care i have received here. This is the one place where i don’t feel like a number but feel as if they care. The workers are friendly and know how to make you smile. Highly recommended!
Making an appointment online was very easy. I went in, filled or my paperwork, and was seen within 20 min. Not bad at all. I like short wait periods & the friendliness of the staff.
I love Our Urgent Care they showed me a lot of love,Respect and the staff haves a great welcoming personality and the Doctor is Cool too. I do recommend Our Urgent Care to the whole wide world😀 …
These people were really nice, and were working extremely hard. They were super patient even though the place was crowded with people wanting covid test, and never once were rude or rushed me. They answered all my questions. I greatly appreciate all you do, and I will recommend you to others.
This was my 1st time going to an Urgent care facility and I want to say that they were professional, courteous and kind.. Keep up the good work!
Awesome staff !!! My son needed a “last minute” sports physical for football … We arrived 6 minutes before closing and even though the staff was preparing to go home for the night, they treat me and my son like we were the first patient to walk in. From top to bottom Awesome staff !
When I arrived I was greeted by a woman with dark hair and tattoos. She was very friendly and professional. (Did get her name). In approx 10 min or less I was called into a room where I was seen first by Tina. She’s a hoot. Then very …
The staff were all professional and knowledgeable. This was my first visit to an urgent care facility and I would recommend Our Urgent Care to my family and friends. Thank you all for your help.
Staff was very rude and unprofessional I came in for stomach flu nurses and doctors out there laughing saying and ASSUMING I’m pregnant and they didn’t wanna be ones to make the news mind you I’m 17 so that made me very uncomfortable gave …
I arrived to the urgent care facility fresh off the plane from Mexico. I had come there just 9 months prior for the same symptoms so I knew what it was. I was in and out within 30 mins. The nurse practitioner suggested some over the counter stuff, as well as prescribed meds. I will go back!
Quick, clean, and friendly! I came to get a tb shot and physical for work. Everybody was super nice and professional! I’d definitely recommend this location and go back for any needs I have! Thanks alot for making thia a wonderful and fast experience!
I have used this urgent care on several occasions. They are always friendly and courteous. Quick, professional service.
I brought my daughter in on Sunday, and she was treated and we were on our way out the door in no time. One of the staff member called to check on her Tuesday, and I really appreciate it! I would highly recommend this place to others.
Absolute great experience! Was happy to be helped by so many lovely women who were so kind and accommodating. They are very attentive and take good care of you here!
I was visiting the area from out of town and developed an ear infection and needed a place that accepted Tricare. The staff was very friendly, efficient and I seen by the Nurse Practitioner, diagnosed and on my way within 30 minutes!
My experience was absolutely great, my wait time was short, and the staff that assisted me was the best. Since my visit yesterday, and the medications they prescribed, I feel so much better.
I highly recommend this urgent care facility!! ALL staff are very friendly, professional & welcoming!! There was almost no wait time we were in & out in less than an hour!
I attempted to walk-in to clinic at Walgreens – that was a joke. If they don’t have appts, they can’t take you. I found Our Urgent Care through Google search and walked in. My wait was minimal and doctors/staff were nice and concerned about my health issues.
I left work early because of an ear problem that I had inflicted upon my self 3 days ago! It was driving me crazy. Come to realize there was actually cotton mixed with wax in my ear canal! All of the ladies were fast, and very friendly. …
Everyone was friendly and pleasant. There was no wait on a Sunday evening during peak flu season. My 8 year old asked if we could go there for our regular doctor.
Quick & friendly but once they give you the covid test and it’s negative, you gets the boot! They’re not interested in seeing what’s actually wrong with you just making sure that you DON’T have covid. If you need anything else go somewhere else.
Super friendly, very professional. I was seen immediately. I normally don’t go to the doctor but I knew I needed to be seen for this ailment and this was a great experience. Much better than going to the ER or the hospital.
Today was my 2nd visit, my first being last year. I was amazed at how consistent both experiences were. The staff were very caring, friendly, passionate, patient and professional. I highly recommend.
Our Urgent Care is very quick and professional. I got my COVID-19 results in 15 minutes
Excellent rating for excellent service!! Speedy efficient service, friendly staff! Would definitely recommend to families needing urgent care no matter how small! Walk-Ins welcome, you can even check in online!
Very nice place!! I sked an appt an hour before arrival—once there I was assisted rt away —the staff was friendly and helpful—the doctor was personable and professional and assessed my condition rt away. …
I was so worried about getting stuck in the bad weather that was coming but I had to take my son in to be seen for his asthma. Check in was great and easy, I believe their names were Teresa and Sam. He loved the stickers from these sweet …
Everyone I spoke to, from the receptionist through the nurse practitioner, was polite, insightful, and attentive. They taught me why my vocal cords were swollen. Instead of a simple prescription and exit, they gave the pros and cons of an antibiotic approach and a non antibiotic approach.
Man, I don’t know were to begin.
For husbands that are forced by their wives to get medical care when you have …
Walk in COVID Tests take 7 minutes in Alton urgent care. (3 weeks ago).
Walk in COVID tests at Mercy Go Health take 122 minutes!!! …
Staff was pleasant and friendly. Serve was fast. The facility was nice. My prescriptions was sent right over to the pharmacy and starting to feel better already.
I never go to the Dr unless I’m covered in poison ivy or in major pain. I had a fall yesterday on some ice and messed my neck and shoulder up pretty good. My chiropractor recommended me to get a steroid shot so I called them and they saw me …
Best Urgent Care I’ve been to so far ! The staff was extremely fast, respectful, as well as professional with their services. I’ll be sure to come back here if my family needs any urgent medical help.
Very friendly staff
wait time was not unbearable
facility pretty clean could use some cleaning in the lobby area …
Excellent urgent care facility for the “little things” that happen and need medical care but not needing a trip to a doctor’s office or ER such as UTIs, poison ivy, splinters, etc. Staff is friendly and attentive, the waits are never very …
My name is Shelia Boyd,and I had the most worse experience, they had written and order for a nebulizer machine for my breathing but did not write an order out for the medicine that goes in the machine,I had to talk to my pharmacist and get …
Excellent Care. The NP (Nurse Practitioner) and office staff was attentive, compassionate and professional. They treated me like a dear old friend and this is my first visit. Very happy that I got the help and care that I needed. I was out of there in record time. Thank You.
The care I received was great.
The problem that has since arisen is with the bill. I was charged, at the visit , …
They were quick, professional and very nice. It was my first experience at any Urgent Care and it was a pleasant experience.
Visited the facility today and it was immaculate! Smelled nice and the front desk person was very polite. My visit was very quick! Actually it was about 25 minutes in all and that includes me filling out paperwork! Very happy patient☺
Staff at this urgent care are outstanding explained everything and took very good care of me. Even had follow up calls with lab in a very timely Manor. I will most definitely return(not to soon I hope).
Very friendly staff and doctor!!! It didn’t take long for them to check me in or get seen considering that it wasn’t many doctors. Everything went smoothly for me. I would recommend to visit this location!
Great service today. The staff was warm and professional. I was able to get my needs addressed in a very timely manner. Highly recommend this place if urgent care is needed.
Everyone was very nice and helpful. I was in and out very quickly but the reason I was there was not taken lightly. I was diagnosed and they even called my medication into the pharmacy I chose. If I ever need an urgent care when I am in town again, I would definitely go to this one.
I am so disappointed with this facilty. They took my $75 co-pay, & couldn’t assist with my issue. They told me to go to the ER after talking with the physician in the back, when I specially told them the problem when I first walked in. All …
My experience with the Urgent Care Facility on Lindberg in North St. Louis County was fantastic! The check in staff was friendly. The X-Ray attendant and treating doctor were super! They showed they cared and we’re very attentative to my needs. I could not leave without telling them their level of professionalism was unmatched!
We arrived at 2:30 p.m. and my daughter needed a sports physical for high school basketball tryouts which started at 3pm. The wonderful and friendly staff were able to get us registered in (paperwork), seen by the Dr. and back out the door …
TERRIBLE place all around Covid19 testing is free. Go here they charge 200 dollars to get tested. Going through a pandemic where you are suffering financially already these people are preying on the sick to make millions. Y’all can go back …
My experience at Urgent Care in florissant was fast, friendly and Fantastic👍! The whole staff was extremely nice. I’ve been two times for myself and once with my daughter and I’ve never been there longer than 30 mins! I would highly recommend to go to Urgent Care over the ER! …
The staff was friendly and professional. I was in and out rather quickly. My nurse practitioner Elizabeth Johnson was knowledge and made me smile though I was in pain. I would return for any other urgent care needs I would have.
I went online to find a way to get a physical for two high school athletes at a last minutes notice. Found clinic because of clear and to the point website. This was a very professional service with great attitude and made me feel as …
I just came back from seeing them today. That’s 1/16/2017 Lea G. I’ve had excellent experiences going to this Urgent Care up until now. The doctor spent a total of 1 minute with me. The nurse spent a total of 4 minutes with me if even that. …
I was literally in this office for no more than 45 minutes. I was seen by Maggie Lewis, NP and she was “The Best”. She took time to explain everything she was doing to me and my aftercare. The staff was awesome,as well! If I’m sick again, they’ll be seeing me!
I had a Good Experience with the Our Urgent Care Clinic in Florissant MO, for my COVID-19 Testing. First time getting my COVID-19 Test, even though I don’t have any symptoms. Thankfully, I tested NEGATIVE.! But, I just wanted to make sure I didn’t have the Virus. THANK YOU.!
I usually go to a different Urgent Care but heard about this one from a friend. She said she liked it much better. I agree! Fast, friendly and the doctors seem to actually do something! Have meds In the place right there to help my daughter …
I bought my daughter here which just turn 18 not to long ago. We where sent to one of the rooms by the lady at the desk, as soon as we got in the room here comes this one nurse barging in the door didn’t knock with a whole attitude saying …
I don’t really believe in using Urgent Care due to negative feedback from others who have used them. I was in agony over a headach, dizzy spell and ringing in the ears. I read the reviews on this location. (4.9)stars. I saw they were open …
Came in for upper abdominal pain. Upon arrival Was informed that I would possibly have to take a Covid Test. I shared with staff that I am not currently experiencing any Covid symptoms. I don’t want to take a Covid Test. Vitals were done, …
The online scheduler was easy to make an appointment. The staff was very polite and prompt to my attention. I was very please with such a convenient service. Far easier to access Our Urgent Care than my primary physician.
Very welcoming and Polite. The Nurse/doctor made me feel comfortable. She was knowledgeable and got the job done. Thank u soo much!!! I found this urgent care center from Google…once I saw prior reviews I knew toys was the place to go to.
Our Doctor office next opening was September 14. I was able to send my husband and daughter up on a Thursday Morning. The staff was extremely friendly, patient, and helpful. They were extremely accommodating, and made them feel welcome. They were even cheaper than Walgreens.
I was here with my wife today and we were impressed with the friendly staff and how competent Dr. Maggie Lewis was. No waiting time and the exam was really easy going. Received lots of information and good tips. Would recommend this Urgent Care any time!
Thanks!!
Urgent they are not. If I have to an appointment, I might as well go see my regular doctor. The purpose of urgent care is to be seen right away so that you could be treated. And I’m not referring to simply waiting because there are people …
First time at Our Urgent Care.
I was seen quickly and greeted very courteously.
The nurse practitioner was personable and knowledgeable, as well as, the other …
The care you get from the staff and Dr is impeccable. I have a primary care physician. But never seem to be able to see my Dr without 4 day wait. This clinic gets you in and out with excellent staff and Dr.’s knowledge is awesome. Secind time I have used there services . X rays are available if needed .Thanks for your great care !
After being previously seen on 4/19 at a different facility; I woke last Saturday, 4/29 feeling worse. My daughter found your location and we immediately drove there. Your staff was very kind and efficient and the doctor came in to talk …
I had called the day before after reading current reviews and even then I was impressed with the level of professionalism. I went to the Urgent care the next day, it is was the same in person, the staff was friendly, professional and …
Don’t believe its an URGENT care you gonna die while you filling the form, even if you made an appointment still it will take long time.. just go to emergency and don’t waste your time. …
I’ve gone here twice; they are always super nice and I haven’t had any extensive waits. More importantly, they get down to business and diagnosed me far quicker than my primary care physician and have given me the correct diagnosis when my primary care has failed to do so. I go here first from now on. These folks are great
I’ve been to Our Urgent Care on several different occasions, for illnesses and injuries, plus have driven friends there a few times. Each time the staff was courteous, efficient and non-judgemental. Conditions are treated quickly and …
The staff is very friendly and helpful. The nurse and doctors were very professional, explaining everything in detail (the treatment plan and what I should do at home to care for my injury). They made sure my cut was fully sterilized before applying treatment. They answered all of my questions.
My experience today was great one. The wait time was short and the staff was friendly and very helpful with all my needs. The Nurse Practitioner was amazing as well. I’d recommend my family and friends, and to mention I’m new to the area so I googled them first and saw good reviews as well.
I visited this office when they opened yesterday morning and the service was very good! 🙂 Better still is that the treatment prescribed to me is already working very well to reduce – hopefully eliminate – the discomfort I was feeling. …
My experience at Urgent care was very good. The Nurse Practitioner Amey was very efficient and knowledgeable about my condition. Amey listen to me and had compassion.My visit was not long at all. I did have to return back after a few days but she took care of the situation. Thank you very much
I have had nothing but the best experience with this Urgent care. The doctors are very friendly, professional, and accurate. The wait has never been long to be seen. I am and will continue to be a repeat customer for my children and I urgent care medical needs.
I went in on a Saturday, at 10:30am. There was nobody there! The staff was very friendly, and the nurse practitioner was ready to see me before they even finished asking about my symptoms. The NP listened and diagnosed me quickly. I didn’t …
It was a quick in and out. I’ve experienced other urgent care facilities where the wait time was over two hours. At this facility I was seen quickly and competently and walked out within 30 minutes. Took longer to get my prescription filled than to get the diagnosis. Thanks.
I love going to Our Urgent Care because you can walk in & get waited on right away. The NP ‘s are very nice & accomodating. I like it that you can get an X-Ray there if you are concerned. I’m usually in & out in about an hour. Three times I’ve gone I’ve been lucky & no one was before me. Great Service.
The Nurse Practitioner was abrupt and rude. First, she barged into the room without knocking when the door is closed. Second, she checked my ears and throat after asking me why I was there (spent 2 minutes maximum with me) then had the …
I visited today and everyone that I came in contact with was so kind and caring! I arrived around 12:40 PM and was seen by the nurse practitioner in less than 30 minutes! That was after filling out the new patient paperwork and having …
A staff member greeted us as soon as we walked in & although she was not the 1 who normally sits at the front desk she gathered all of our information, with a smile and friendly gesture, gave us the paperwork to fill out & told us that the …
The staff was incredible and the process has been the best that I’ve seen this entire pandemic. With how busy they were the process was smooth, safe and effecient. I was in Covid tested and out in under 8 mins tops. I highly recommend Our Urgent Care for all of your medical needs.
The staff saw us coming and met my son at the door with a wheelchair. The staff were all friendly and the service was very quick. Staff explained outcome and care instructions thoroughly. Before we arrived home the pharmacy messaged that are script was available.
Have been here for myself and both my children and had a great experience. All the staff is great but I LOVE Dr. Johnson. She is very good with pediatric patients. She is very accurate with diagnosis and very quickly. She is very caring and …
The website states, “Covid testing at no cost” yet before being able to be tested, you are asked for a $75 copay. There was a lot of disorganization/confusion as to who would be serviced next, at least 2 or 3 times I heard them trying to …
I scheduled a Covid test for 3:05. I did have to just a few minutes after that but that is certainly understandable. I would rather the staff take an extra minute or two and give attention to the patients than try to stick to a schedule …
I hurt my back gardening. The pain become so great I needed a doctor. Upon going to many places only to be told it would be a month before being seen or my health insurance wasn’t accepted I found ‘ Our Urgent Care’ not only did they accept …
I’ve been to a different Urgent care in the past with terrible service and little to no help given which turnt me off completely from going to an urgent care cause I believed it was a waste of a visit! …
From the moment I walked in everyone was friendly and willing to help when I was obviously not feeling so great. …
So they decided to lie and bait me into a higher bill by saying I can’t get treated unless they run labs because it’s a liability if they do not. So I did it then they proceeded to tell me that they will treat me even though labs take 24 …
I was apprehensive to go at first because I didn’t understand the process until my sister’s experience with Our Urgent Care, she told me how professional and prompt your facility was. I took my sister’s word and went to find out that she …
This is the friendliest place I have ever been to. However, my greatest like for this Urgent Care is they find solutions, not just remedies. I am relieved to know it is attentive care. Very well organized, clean and efficient establishment. The Doctors, nurses and nurse practitioners are all excellent.
BEWARE. Don’t get tested for ANYTHING here otherwise you’ll receive a bill in the mail 2 months later for a total of 1100.00–For something I told them I had when I walked in the door. …
The doctor was very courteous, and explained everything he was going to do very thoroughly. The other staff members were also very friendly and helpful. I’d highly recommend going here before the ER, it’s a much better experience. In fact, …
Love the attentiveness and care my family has received here. This is the one place where you don’t feel like a number but you feel as if they care. The workers are friendly and know how to make you smile. They seem to gel well as a group …
Do to a minor incident I needed an urgent care on a mid Sunday afternoon. I was very pleased with the time. In and out in just under an hour. This included, registration, insurance documentation, vitals, cleaning a wound and four stitches. …
Best care from an urgent care. No long waiting times. The nurse, the secretary at the desk, the np and doctors are great with people and understanding and make sure you get back to yourself and are you are able to call back when not sure of your condition with a being held online for long. Thank you for your services.
I went in with lower back pain, did the paperwork,tech took my vitals, took labs,saw the Nurse Practioner, gave me diagnosis, and was done. No waiting, no bad attitudes, everyone appeared knowledgeable, especially the NP, she was AWESOME! …
The team was very professional, prompt with service, answered all my questions, the room was sterilized and clean and they made me feel like I was a priority even though they were busy taking care of others. I also appreciate the self made care packages they offered to everyone.
This place is AH-mazing!!! I was in and out in 30 minutes tops! Everyone I saw, was friendly, efficient and knowledgeable. I was able to complete my registration online, so when I arrived for my visit I was seen , ” at my SCHEDULED …
From the moment we walked in we were greeted by kind faces. Everyone from start to finish was friendly. The new patient check in process was quick and we did not have to wait long. (Can’t guarantee that is always the case. We walked in when …
Long wait and rude workers. Good healthcare and customer service seems to be the thing of the past. They treat everyone as if they have a deadly disease
Our Urgent Care facility experience was wonderful.
The place was clean and the workers were phenomenal. Me and my son went for our COVID-19 test. They were on time and we were in and out. I would recommend anyone to visit.
My visit to your facility on Dec. 23, 2016. My Acct. # AB302153. I am sorry that I did not get the names of the receptionist or the nurse that took my vitals and symptoms before seeing the Nurse Practitioner. I was having problems with …
My grandson was seen there. Thank you for your excellent service. I recommend you for professional, knowledgeable, courteous service! The staff made you feel comfortable and they showed their concern.
I am so impressed with this Urgent Care. The staff and the nurse practitioner were very friendly and professional. The nurse practitioner listened and was understanding when I reported that we were not interested in going back to poly …
I was able to obtain an appointment online. I was seen promptly after arriving. The providers I saw were able to accurately diagnose and treat my issue. So I left feeling so much better. Prescriptions were sent to the pharmacy. Everyone was very nice, I would definitely recommend using this urgent care center.
This urgent care came to my rescue last week doctor office was closed due to weather and all other urgent care centers. I had experienced a severe and extreme dental complication which required immediate attention . The staff are all very …
Didnt want to go to urgent care thinking it was not safe and not sure if I was overreacting. Staff was very professional but friendly. Received quick ,efficient care. Facilities were clean. I felt safe and well cared for. Jessica the nurse …
I had a great experience. I was in and out in no time. I was only there for less than 30 minutes. Everyone was very friendly and concerned about my well being. The diagnosis was what I thought and now how medication yo help me feel better. I would never go to any other Urgent Care! Truly a great experience.
We’ve visited this Urgent Care facility on a couple of occasions now and whether it was for ourselves or child, the treatment has been fantastic. All of the staff was friendly and knowledgeable, the wait was MUCH shorter than anticipated, …
The staff was really nice and the place was very clean. No complaints there. However, the processing system and timing needs some major work. I set an appointment online and after waiting about 10 mins after my appointment time to be called …
My visit was really good. The facility is nice & staff was personable and kind. They move really quickly. The COVID test was not uncomfortable at all & the best part was a negative result. If ever in need of an Urgent Care visit, they’re my choice!
🌟🌟🌟🌟🌟 …
Our Urgent Care is wonderful! The wait time is superb. The staff is excellent. And the Doctors are great. Dr, Johnson has never diagnosed me with anything inaccurate. My follow up care with my primary or specialist has always confirmed …
If I could leave NO STARS then I would. The service is HORRIBLE and so is the STAFF. The lady at the front desk doesn’t care about your child possibly being positive for COVID she still wants you to make an appointment to be seen 24 hours …
Our Urgent Care is amazing. The wait time was extremely short (I waited maybe 5 minutes to be seen). The staff are extremely courteous. I was greeted at the door as I entered. The facility was extremely clean. And the service was top tier. I would definitely recommend.
I was not feeling very good and I didn’t even want to go but the family was insisting that I go, and when I got there they were very professional and very quick to get me in and out of there. The office was very clean and welcoming. It was …
First off on 1/25/22 when my brother and I walked into the place, No one said “Hello, Good morning” etc. They just stared like we were contagious until HE decided to speak. Secondly, the NP’s were not on the same protocol when it came to me …
I was highly impressed with the staff. This was my first ever experience with an Urgent Care facility. They were very professional, courteous and caring. My total time there was less than 45 minutes…diagnosis confirmed, meds ordered, …
I took my son into the clinic today, there was no wait & the Doctor & staff was very friendly. All staff welcomed us with a smile & was very helpful. The lobby was clean & I loved the decor. I felt like, I was at home in my own living room. …
What is the point of you being an urgent care with a sign that says just walk in if you can’t see patients in your last hour of operation and the front desk ask if you’ve made an appointment. Needless to say there were 4 staff members …
Friendly and quickly seen! From the front desk associate to the nurse practitioner, they were nice and made my kid feel comfortable. The waiting room is also really nice. We would come back if necessary!
Left the facility in tears. Went there for questionable something in my eye. Had filled out all information on line so what I needed to be seen for was already in the system. At checkin the receptionist ask what I was being seen for so I …
Took my son the other day. When the woman who was checking us in asked reason for visit we said covid testing & consult with a doctor she looked at us, not with empathy but like we were crazy. She decided to have a side conversation in …
OMG, why does it say URGENT CARE when you can’t get any care. It should be posted by appointment only. Who know when and urgent situation is going to happen when you need help you need it then not make an appointment. Oh and the staff is …
The front desk receptionist was somewhat rude. I’ve visited hospitals, urgent cares, Pharmacist and doctors appointments many times. All have assisted with calling the insurance company to inquire about coverage. She said “she don’t call …
Total waste of time! I could have stayed at home and took my own Tylenol! Offered no advice on getting my issue resolved other than to go and sit in the hospital emergency room and be treated there. No blood work, no shots, no prescription …
We came for our appointment for PCR test on July 28 as we were travelling out of the country. When we arrived the technician suggest we return on July 29 Thursday morning at 8:00 am for the test to meet the required deadline for the …
I’m never coming back here again. For one it took forever for them to see me. Which I understand y’all are short staffed. When I got to the room I explained my reasoning for coming in and they had me do two tests and urine. Once I did the …
My visit was for a sinus infection which Dr confirmed. She prescribed prednisone. I told Dr I’ve never been prescribed prednisone for sinus infection. I asked about an antibiotic & she said no prednisone will take care of it. The med …
It kind of defeats the purpose of urgent care if you need to have an appointment. I was told to come back in an hour even though I was visibly in pain. The woman at the front desk was rude, dismissive and lacked empathy.
My daughter went here on a Monday to get an examination because she had Cold Flu like symptoms. They only tested her for Covid and sent her home. I took her back yesterday and they finally tested her for the flu. The front desk clerk was …
They were friendly, helpful and quick. I was in and out. I am a veteran and there in network with the VA. I paid nothing and they made sure I had the info to get my prescription filled. If I ever need urgent services again I’ll be going there.
Poor medically trained staff. They Wanted to force my son to wear a mask while he was already having hard time breathing. Staff refused to provide any accommodations. Supervisor a non medical person, was unable to comprehend the nonsensical …