I’ve had to come here multiple times in 2019 and they have always been friendly and prompt. Even when it’s busy, I’ve never had to wait long. I’ve never had a bad experience!
Had a scan done 8 days ago and the radiologist still hasn’t read it. Front desk staff rude, uncaring, nonchalant. Staff actually laughed at me being upset that they had not read it. They definitely need new manager and front staff 😡 …
Arrived at 11 am for my mother’s appointment was left in the waiting room for over 2 hours and when I ask if she had been forgotten the immediate took her back but stated they did not forget her. Customer service was lacking.
Terrible customer service. Managemt was rude, the staff allowed a much needed procedure fall through the cracks after a week of being ordered and would not return phone calls. Was told they were too busy and for me to find another place to do the scan.
I did give them 2 star’s they were nice. But did forgot about my mom. She sat in waiting room after drinking her stuff for ct scan for 2 hrs. Then when my sister said something they engorged her.
I had an ultrasound there and it was the worst experience ever. The technologist never ask any of the pertinent questions needed. Did not verify my date of birth, surgeries, abnormal pap, etc. Her attitude was dry and nasty. Not a people person! Terrible, experience!!!!!!!
Valerie at the Peachtree City OPI hung up on me! Yes, I was upset that they still didn’t have my images. She would not tell me the date of the transfer order I signed nor did she offer any help. I found in my notes that it was 12-18. …
I love the service this business provides the community! I am very lucky to have it so close to my home! I have lived in many places and have many places to compare. When it comes to quality and more importantly compassion these ladies have it down to a science. Thank you OPI for providing me and my family with such great compassion.
Took my mother for a scan that was ordered by her doctor who had sent all the paperwork needed it got lost at there office! The original doctor that sent the scan orders had gone home for the day and they had to ask the back if they could …
Intake staff highly efficient and courteous. X-Ray technician was kind caring and skilled. Staff quickly attend to my husband’s needs when he became dizzy and fell. Alerted me immediately
Very professional and nice. I’ve had several MRI’s and a CT’s here and other places and I much prefer OPI. I had to wait once for my MRI because previous person’s was more involved than anticipated but they let me know why I was having to wait. Definitely recommend!
I have been to this facility twice in the last year. There is a receptionist who will not look up to acknowledge your presence. The first time I had an important diagnostic procedure and they could not find my appointment until my doctor …
I made a call this morning to check if my doctor had called in the order for my wife’s MRI. I spoke with Alex the supervisor and he was really helpful getting my wife a appointment. Alex was extremely courteous and helpful.
Thanks again
I would not use this place! I called on 10/28 at 10:15 am. The receptionist was so rude for no reason at all. I tried to hold my composure and stay professional but she continued to be rude for absolutely no reason! I just don’t …
Absolutely unprofessional! I showed up on time for a Mammogram, got undressed, wiped off my deodorant and waited to be serviced. I proceeded to the exam room only to be advised that she failed to get my previous mammogram to include the …
My first time at this facility. The staff were so kind and helpful. My wait time was not long at all. Due to an error on MY part, had to reschedule, yet the radiologist apologized to me! Definitely recommend.
I am very aggravated and frustrated to write this finally. I stopped by your PTC office with an order form from my Dr. The form was taken by one of the staff members and my driver’s license and insurance cards were also scanned. And I was …
While waiting in the waiting room, calls regarding orders were placed to referring physician offices…complete with patient names and dates of birth for the entire room to hear!. This is a gross violation of confidentially and HIPAA laws. SHAME ON YOU!
I read the horrible reviews of this place so I was not looking forward to going in and waiting hours for a CT scan. I arrived at the scheduled time of 8:30 by the nicest people ever, was promptly given the dreaded drink I had to have, was …
Avoid this imaging center like your life depends on it! We took our daughter here in August of 2018 when her pediatrician noticed a spinal curvature that wasn’t visible the previous year. We had scoliosis xrays done at OPI Peachtree City …
I went in for a mammogram and the tech was so rough with me she had hurt my back and I couldn’t continue. Also the receptionist had yelled at me and told me to sit down while I was trying to put my wallet away in my purse.
I would never recommend this location to anyone!
This place is absolutely awful. I scheduled and confirmed a very important ultrasound, for a particular date and time due to my availability.. showed up with a full bladder to have the girl tell me my appt was a completely different day. …
We have being going to OPI for the longest time ,I say we my family & myself are Extremely please with their Services ! Thanks to the Tech Sarah being very professional everything went very well with my CT scans due that I’m allergic to …
My visit to OPI was absolutely wonderful. The staff was cordial and explained my procedure to me before starting. Christy is great to say the least. She took the time to explain my procedure thoroughly to me. She made me feel at ease, and I …
Employees are inconsistent with process and information. My dr. Sent the orders multiple times, it took this location so long to get back with me and I was able to get what I needed somewhere else much faster and without the runaround.
If this was based solely on administrative staff this would have been a 5. Had to wait nearly 2 hours after my scheduled appointment.
A Dr. Arnold was the technician for my procedure. He was rude; didn’t even …
After two separate visits to this office, I am convinced that this might be the worse professional practice in the state. How they’re still in business is beyond me. The first instance took place when the x-rays they took were too poor of …
The desk staff is very rude and unprofessional. When I arrived there were about 4 staff members standing around discussing private patient information for everyone in the vicinity to hear. OPI, you need to do a real training on HIPAA for your staff.
Ridiculous- 5 days wait for X-ray appointment of my ankle ?! Front desk said they didn’t have a tech to do ultrasound for DVT ?Granted I didn’t have an accident or Injury – but my caregiver brought me here fir the ulcer on my foot as my …
Weird people working there. I called about Estimate for MRI upper extremity post arthrogram right 73221 and Estimate for Fluoroscopy shoulder arthrogram right 73040. I was given quick estimate, which was quite appealing. I called again to …
The ONLY reason they recd 1 star is because you can not leave none!!! If you are needing results in a timely manner of a x-rays do not use OPI, PTC. They can not provide any results for 24 hours. Neither office manager was available due to …
The office receptionist on far right needs to find a new job or training on dealing with customer service! Very rude, unprofessional and just plain uncaring! Very disappointed today at my visit. If I had to deal with her much I would …
Amazing Place!
Great
Very patient and expained what to expect.
It has free delishious cookies and coffee. Very sweet people.💓❤️😋 …
Very friendly service and walk in wait time was quicker than I expected
Everything about this office–their processes, the personality of the people there, their willingness to accommodate–is beyond excellent.
Some of the best folks I have experienced in the medical field in a long time. Everyone was above great.
I have been here about four times. Very nice staff who will get you in and out super fast. They do not play
I’ve had to come here multiple times in 2019 and they have always been friendly and prompt. Even when it’s busy, I’ve never had to wait long. I’ve never had a bad experience!
Technicians down stairs are extremely rude and unprofessional. Technicians are extremely slow.
I love the folks that work here! Kind and caring.
WORST EXPERIENCE EVER! Had a CT over a week ago, showed up at doctors visit and OPI had not even had the scan read by a radiologist yet! …
Great people, everyone is friendly. Had to get three MRI’s was very straightforward …
Had a scan done 8 days ago and the radiologist still hasn’t read it. Front desk staff rude, uncaring, nonchalant. Staff actually laughed at me being upset that they had not read it. They definitely need new manager and front staff 😡 …
Arrived at 11 am for my mother’s appointment was left in the waiting room for over 2 hours and when I ask if she had been forgotten the immediate took her back but stated they did not forget her. Customer service was lacking.
Terrible customer service. Managemt was rude, the staff allowed a much needed procedure fall through the cracks after a week of being ordered and would not return phone calls. Was told they were too busy and for me to find another place to do the scan.
Been here before. Never had a problem with anything. Linda was my nurse for my MRI and was fantastic! Thanks Linda for being so helpful.
i never got a copy of my ultrasound, had to call twice to have them fax the results to my doctor
I did give them 2 star’s they were nice. But did forgot about my mom. She sat in waiting room after drinking her stuff for ct scan for 2 hrs. Then when my sister said something they engorged her.
I had an ultrasound there and it was the worst experience ever. The technologist never ask any of the pertinent questions needed. Did not verify my date of birth, surgeries, abnormal pap, etc. Her attitude was dry and nasty. Not a people person! Terrible, experience!!!!!!!
Valerie at the Peachtree City OPI hung up on me! Yes, I was upset that they still didn’t have my images. She would not tell me the date of the transfer order I signed nor did she offer any help. I found in my notes that it was 12-18. …
No masks. Enter at your own risk. I needed X-rays and I’m immunocompromised. Next time, if I live, I’ll use the hospital.
I love the service this business provides the community! I am very lucky to have it so close to my home! I have lived in many places and have many places to compare. When it comes to quality and more importantly compassion these ladies have it down to a science. Thank you OPI for providing me and my family with such great compassion.
Took my mother for a scan that was ordered by her doctor who had sent all the paperwork needed it got lost at there office! The original doctor that sent the scan orders had gone home for the day and they had to ask the back if they could …
Intake staff highly efficient and courteous. X-Ray technician was kind caring and skilled. Staff quickly attend to my husband’s needs when he became dizzy and fell. Alerted me immediately
Very professional and nice. I’ve had several MRI’s and a CT’s here and other places and I much prefer OPI. I had to wait once for my MRI because previous person’s was more involved than anticipated but they let me know why I was having to wait. Definitely recommend!
Mindy at the OPI could give customer service lessons to Chic Fil A
I have been to this facility twice in the last year. There is a receptionist who will not look up to acknowledge your presence. The first time I had an important diagnostic procedure and they could not find my appointment until my doctor …
I made a call this morning to check if my doctor had called in the order for my wife’s MRI. I spoke with Alex the supervisor and he was really helpful getting my wife a appointment. Alex was extremely courteous and helpful.
Thanks again
I would not use this place! I called on 10/28 at 10:15 am. The receptionist was so rude for no reason at all. I tried to hold my composure and stay professional but she continued to be rude for absolutely no reason! I just don’t …
Absolutely unprofessional! I showed up on time for a Mammogram, got undressed, wiped off my deodorant and waited to be serviced. I proceeded to the exam room only to be advised that she failed to get my previous mammogram to include the …
My first time at this facility. The staff were so kind and helpful. My wait time was not long at all. Due to an error on MY part, had to reschedule, yet the radiologist apologized to me! Definitely recommend.
I am very aggravated and frustrated to write this finally. I stopped by your PTC office with an order form from my Dr. The form was taken by one of the staff members and my driver’s license and insurance cards were also scanned. And I was …
While waiting in the waiting room, calls regarding orders were placed to referring physician offices…complete with patient names and dates of birth for the entire room to hear!. This is a gross violation of confidentially and HIPAA laws. SHAME ON YOU!
I read the horrible reviews of this place so I was not looking forward to going in and waiting hours for a CT scan. I arrived at the scheduled time of 8:30 by the nicest people ever, was promptly given the dreaded drink I had to have, was …
Avoid this imaging center like your life depends on it! We took our daughter here in August of 2018 when her pediatrician noticed a spinal curvature that wasn’t visible the previous year. We had scoliosis xrays done at OPI Peachtree City …
I went in for a mammogram and the tech was so rough with me she had hurt my back and I couldn’t continue. Also the receptionist had yelled at me and told me to sit down while I was trying to put my wallet away in my purse.
I would never recommend this location to anyone!
This place is absolutely awful. I scheduled and confirmed a very important ultrasound, for a particular date and time due to my availability.. showed up with a full bladder to have the girl tell me my appt was a completely different day. …
We have being going to OPI for the longest time ,I say we my family & myself are Extremely please with their Services ! Thanks to the Tech Sarah being very professional everything went very well with my CT scans due that I’m allergic to …
My visit to OPI was absolutely wonderful. The staff was cordial and explained my procedure to me before starting. Christy is great to say the least. She took the time to explain my procedure thoroughly to me. She made me feel at ease, and I …
Employees are inconsistent with process and information. My dr. Sent the orders multiple times, it took this location so long to get back with me and I was able to get what I needed somewhere else much faster and without the runaround.
If this was based solely on administrative staff this would have been a 5. Had to wait nearly 2 hours after my scheduled appointment.
A Dr. Arnold was the technician for my procedure. He was rude; didn’t even …
From the reception to exam rooms to the imaging itself was pleasant. Every was polite. Thorough, and knowledgeable about services rendered
After two separate visits to this office, I am convinced that this might be the worse professional practice in the state. How they’re still in business is beyond me. The first instance took place when the x-rays they took were too poor of …
The desk staff is very rude and unprofessional. When I arrived there were about 4 staff members standing around discussing private patient information for everyone in the vicinity to hear. OPI, you need to do a real training on HIPAA for your staff.
Ridiculous- 5 days wait for X-ray appointment of my ankle ?! Front desk said they didn’t have a tech to do ultrasound for DVT ?Granted I didn’t have an accident or Injury – but my caregiver brought me here fir the ulcer on my foot as my …
Weird people working there. I called about Estimate for MRI upper extremity post arthrogram right 73221 and Estimate for Fluoroscopy shoulder arthrogram right 73040. I was given quick estimate, which was quite appealing. I called again to …
The ONLY reason they recd 1 star is because you can not leave none!!! If you are needing results in a timely manner of a x-rays do not use OPI, PTC. They can not provide any results for 24 hours. Neither office manager was available due to …
The office receptionist on far right needs to find a new job or training on dealing with customer service! Very rude, unprofessional and just plain uncaring! Very disappointed today at my visit. If I had to deal with her much I would …