You can’t trust the reviews you find for their products. I posted a bad review about a refirbished Dyson vacuum. Online reviews for the vacuum were high. My vacuum completely stopped working after less than a year of ownership. I took the …
Great Concept- Dismal Execution in Products and Service:
Overstock offers products in a variety of categories from appliances to furniture to fashion to jewelry, advertising discounted “deals” for the easy to lure …
I’ve been online for 20 years, this was my worst shopping experience ever. I have bought used cars with more honesty, transparency, and less hassle than buying a simple rug through this company. …
Drove by and saw this building for the first time today, UTAH has a spaceship like Cupertino!! Impressed with the large greenhouse and no obvious look at me corporate signs. well done!
This company takes great care of it’s employees. They have a gym, plus a gym membership to vasa. As well as a clinic where the employees can get treatment for the normal day to day all cheaper then I can get from my regular medical providers
Purchased two items and regret both of them. First one sucked Bad! Second one did not even ship. Last.. all you get from this is countless emails every day.
Click Bait is fraud in my book. Overstock sent an email blast with a link, but the items shown on the ad do not exist. I wasted tons of time trying to find it. I chatted with reps trying to find it. I called customer service. No luck. Why would you make this your main ad if you don’t even sell it.
We received 5 out of the 6 pieces of furniture. I have been trying for 3 weeks to talk to a customer representative and all I can do is talk to someone that’s not even in the United States. I’m very discouraged and I’m ready to cal the bbb on them. It wasn’t a cheap outdoor furniture set and it came not complete.
My wife bought a table set with five chairs. The ad clearly stated that it was a 5 piece set and the price was stated clearly. When we got the product it was only the table. When we called to request the chairs, we were told the chairs …
Quite a fantastic office to work in. Front door train service?! Where else can you get that? Good food, social breaks from work, and lots and lots of sunlight.
Should be called “Leftovers” because they seem to ship what’s left over instead of what you ordered. They’ve sent me the wrong item 5 times total for two different orders. They’re a disgrace to American supply chain management. Plus they …
I always order from Overstock.com never had any issues until now, I place a order for a upholstered daybed, was told it was shipped abd would be delivered 10/-10-9, the item was not delivered yet, called customer service numerous times, I …
Don’t buy from overstock!!!! They had a 12’x 15’ rug for sale Labor Day weekend for $60. I ordered it Sept. 2nd, with two day shipping, never showed after multiple contact with customer service, a rug showed up on the Sept. 13th. They sent …
I will never buy from Overstock or recommend Overstock to anyone again. My experience with the purchase was exhausting and traumatizing for me. I bought two tables for my office that had 2 days estimated delivery. Eight days later I called …
This is an extremely impressive building with even more impressive service. Was glad to see a very engaged team and attentive support team. Kudos to y’all.
Overstock.com somehow nixed the apartment number, which I most definitely included in the order form, from the shipping information of a $100-dollar delivery. There was no reason for that information to get lose. They deferred …
Should be 0 stars. See before and after photo of the actual installation.. This is after 2 uses. This is after storing it with the provided cover for 5 months. Not only is it ugly; it won’t work. The controls are frozen by corrosion. …
It’s been a wonderful experience working here. The campus is great. Best layout to find people and places within campus. On-campus cafeteria and juice/ice cream bar
Firstly, I am quite surprised by the many negative comments. I’ve ordered from Overstock in the past and did not have a problem- until now.
So like all of us we make mistakes. Mistakenly I ordered the wrong size rug, …
I worked here, with promises of advancement potential after 6 mo. to move up in the company. I had four supervisors in a period of 10 months.
New investors came into the company and the current management at all levels …
I have to wax poetic about Overstock’s customer service: I accidentally ordered an item to be shipped to an old address. When I got the text tracking delivery I immediately called to report my mistake. I was worried about how to get the …
I am a stage 4 cancer patient that was recently put on oral chemo and given 2 to 4 months to live. On September 7 I ordered a split king adjustable bed with two day shipping highlighted on the ad from Overstock. I also ordered two twin …
I’d give “0” stars if I could. Company ordered multiple items with a delivery date posted. Items were not delivered by date. When questioned, learned items hadn’t yet been pulled at warehouse. Many calls and two weeks later (one week after …
I think this is one of the best online sellers around. The variety of products is so vast. I bought an asian inspired table here that looks one of a kind.
This was my very first purchase with Overstock. Despite being assured numerous times via chat by “Vernon” that setup & removal were included with the purchase this item it was dropped off in badly damaged packaging. I contacted the customer …
I would not even give this company 1 start if I could. I placed an order for two white living room chairs. The price advertised was not the price they charged me. I tried to get the price that was on the website and they stated they …
Beware they have 1/5 rating with BBB and a 1/10 rating (very low) with reseller ratings. I thought about buying from them but not after seeing the complaints.
My recliner is broken and I’ve tried dozens of times to have it replaced. Nobody answers a phone. Text messages are automated and ineffective. Promises of being gotten in touch with are not fulfilled. I’m very disheartened and frustrated.
I ordered something and money was booked off my account TWICE. Confirmation email still not received. Have been trying to contact customer service for a week – it’s impossible ! Shocking service and most terrifying online shopping …
Zero stars. Placed order 11/18. Paypal charged 11/23 no sign of when order will ship. Overstock customer service- USELESS. Don’t bother asking for a supervisor- the same woman gets back on line and pretends to be a supervisor. When I ask …
very bad Customer Service!!! i have contacted 5 times and still have not resolve my problem! the table is arrived damaged and they are not solving my problem !
I would give them zero stars. I feel sorry for this organization and a surprised at their level of incompetence. I made a purchase on July 5th. On July 8th, “Prodept@overstock.com” emailed me that I needed to call them to confirm something …
The absolute worst costumer service I have ever received. They won’t even acknowledge that they sold and are still selling a defective futon and refuse to help or accept the return. I have contacted them since August and they are still “looking into” contacting the manufacturer of the futon.
LOUSY COMPANY. Never will order from them again after they botched the delivery (sent to the wrong state!) and then, after sitting around waiting for the re-order, they notify me that it’s not available–like “tough luck”.
They have a strange way of doing biz.. Most everything you buy is sold by someone else and if there is a Problem you dont go to Overstock… You go thru a Horrible process of communicating usually via email with a 3rd Party
Really cool building that is well laid out. I have bought quite a few items from Overstock and have always had a good experience. This location doesn’t have a store, it is just thier offices. It looks like a peace sign from above so if you are flying in or out of SLC you can see it from above and that is pretty neat as well.
Company attempts to bully you into paying full price for items they cannot deliver to your home, then, when you call customer support, they BS you, wait for days and days and days and never get anything done, then when you are fed up with …
Horrible customer service!!! 3 separate order Packages arrived damaged, and late by over a week. Customer service passed me along to others with little regard for the the time I took off to wait for pancakes throat did not arrive or have to …
We received an incomplete kitchen island table with half the table top missing, and then found ourselves on a nightmare merry-go-round with “customer service” reps who spoke broken English (from the Philippines & India), only to discover …
So, I ordered a total of about seven items on Overstock recently. They sent one item to an incorrect address, another was said to be available and then showed as back ordered until a month after the purchase once the transaction went …
Most shocking customer service I have ever received when purchasing something online. Process is lacking throughout – no confirmation email, no one to get hold of, money gone and booked off twice but order cancelled. This is just sad. Very sad.
BUYER BEWARE: I ordered a $1200 dining table weeks ago for delivery before thanksgiving. Overstock shipped me the legs only – and has been unable to fulfill the remainder of the order, refuses to refund my money while they “research” the …
The worst customer service and furniture buying experience! Waited over a month for a sofa, only to have a sectional I did not order delivered. Of course my sofa is no longer in stock and no one can tell me when the sectional will be picked …
This company is beyond bad and during this Covid they are stealing and defrauding their customers. I have called 10 times for my refund of 1900 and it’s a nightmare still.
Bought a love seat on July 4 . Was told that they would deliver on July 17 . They never send a message to tell me it was delayed. Called numerous time spoke to 3 different supervisor none of them know where the love sit is . Horrible customer service ! Will never never buy again !
Loved this service and was a dedicated customer. They have cust there customer service out and virtually imposible to talk to a customer service representative to inquire on products. I need to place a large order of ceiling tiles and need …
Horrible Customer Service. Not a very customer friendly company – can’t even speak with a manager to help resolve problem without waiting 24 to 48 hours for a call back.
I went here as a possible future employee to take a look at the facilities. I was thoroughly impressed by this new building and all the work and details that they have put into it. If you get the chance to visit you will not be disappointed.
I wish I could give zero stars. I tried to redeem a gift card, and I was told a third party had already used it. Overstock is taking no responsibility for this! Obviously they don’t ask for a pin number. Outrageous!! They pretty much told me to take them to court or to file a police report.
If I could give zero stars, I would. I used to love overstock.com. I have purchased many things from them. Recently I ordered a table set which ultimately got lost and no one bothered to reach out and let me know until I called them to …
DO NOT DO BUSINESS WITH OVERSTOCK.COM DURING THIS PANDEMIC!
WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED UNDER ANY CIRCUMSTANCES – HAVE BEEN TRYING TO MAKE CONTACT FOR 5 DAYS. SYSTEM DOES NOT REGISTER REPLACEMENT AND …
I have a fan in my living room which I just decided to use . It started smoking I’ve called everywhere for help with this situation and everyone is giving me the run around . The manufacturer of the company has a bogus number and the email …
Customer Service (CS) very unprofessional and did not provide accurate information as it relates to returns. CS did not inform me about the return policy until after I purchased the $19.99 program for free shipping. Need to speak with Corporate to address this issue ASAP
worst customer service. waits till the last minute to package items for shipment, said within 1-2 days, but waited 11 days then had the gall to post, item is taking longer to deliver than expected. called customer service beforehand to ask …
The online orders are terrible here in Belton, TX.
Had to order three different times.
I had to drive to the nearest UPS so I could return two times when it wasn’t …
They don’t stand behind their orders and aren’t willing to help you out when there’s a problem. I had to go to the hardware store and buy my own parts in order to finish the furniture I ordered from them. …
I had such a dissatisfying experience with this company that if they were to offer me any item in their inventory for free, I would not accept. If you think that is an exaggeration – think again. Not going to happen. These folks do not …
Just purchased a tv stand from overstock.ca but it was actually shipped from the US. Most of the items on this website are overpriced and the price of their items changes quite every a couple of days and they do not offer price match. I …
Excellent Customer service. An item I ordered arrived with a missing piece and they more than compensated for the error after only one quick email sent off by me. I have done lots of business with overstock and never been disappointed with their customer service or prices!
This is in regards to Overstock.com. I am a business owner who is in the process of opening a second location in Florida. I purchased a long list of items from Overstock.com to furnish the new location. I have received most with no …
Never shop at this place!
Never buy from this place they are the worst. I had a shipment that had to be delivered carrier and it was the worst experience of my life. They treated me …
Don’t even waste your time calling customer service. They will give the the same scripted responses regardless of how many people you go through. They claim that they accept returns. What they don’t tell you is that they will charge you $40 …
Awful customer service experience. I ordered two of the same bed frame. The first one was damaged, as you can see – stains and rips in the upholstery. For the second bed, I received one of two packages and NEVER received the second package. …
Misrepresentation-
I purchased two 2.5 carat diamond tennis bracelets from overstock, paying over $2100 for them. I took them to a jeweler after having purchased them two years …
Never had so many issues with an online retailer. Customer service has been useless and unable or unwilling to help. Took 26 days to receive the bed, and when we did the footboard had holes drilled in the wrong placed so it’s useless. On …
I bought a TV stand A MONTH AGO and all I have is 2 broke/damaged/defective stands. I have gotten no where with customer service a MONTH later. Last email was passive aggressive asking me to be patient and understanding.
I work for this company back in 2002-2003 in their warehouse in West valley Utah they thought that their inventory count was so important that they locked me and over a hundred other employees or so behind a chain-link fence inside that …
Overstock.com Review I had submitted for posting on August 12th
I had taken the task of remodeling my three (3) full bathrooms. This endeavor consisted of replacing the vanities, lighting, mirror, towel bars, toilet paper …
My item arrived broken and I called and asked for replacement parts. It took them 4 days to figure out they didn’t have the parts and said they’d send me another. I asked them to expedite the shipping because my kids are sleeping on the …
Ordered rug and runner on 2-7-23 and on 2–8-23 items went on sale at a really big difference. They refused to give me sale price!
Do not recommend under any circumstances.
(Translated by Google) It has a very good place and a good view
(Original) …
Love love love
Love It!
Nice building
Nice people
Beautiful campus.
Beautiful architecture.
Love this place!
Amazing place.
The facility is outstanding.
Best building in Utah!
Great place to work
Horrible place to work
Great place to Work!
Great place to work!
Love working here
Great place to work!
Great site to order from
Great place and people
Awesome place to work!
Beautiful campus, great people.
Unique, beautiful building layout.
Beautiful Building, Great People!
I love working here
Awesome facility with many amenities
Nice products and prices.
This building is amazing and it is very beautiful
Best corporate headquarters, ever.
sold me counterfeit goods – buyer beware
Great amenities and amazing team mates.
Love the building. Very next generation.
Beautiful facility and great place to work
Ordered a king bed frame, I got. Full bed frame.
Well designed office building with sustainable architecture practices in place.
You can’t trust the reviews you find for their products. I posted a bad review about a refirbished Dyson vacuum. Online reviews for the vacuum were high. My vacuum completely stopped working after less than a year of ownership. I took the …
A place where you learn a lot along with your work
Was here a few month back at a thing for medical marijuana prop 2 if youremember it but that doesn’t exist anymore.
The Overstock headquarters building is very beautiful and one of a kind.
Poor management no real bonus program they are liars .
I Work There At Their Beautiful Facility As A Security Guard.
Amazing place to work. Very employee centric!
nice corporate building. Good working infrastructures
Awesome building. You need to get a tour it is way cool.
Super cool building in the shape of peace sign, with a juice bar, greenhouse and cafe!
Happy with the return service from this company. Efficient, fair.
Amazing!! I feel impressed with the technologies. Perfect place for work. And grows.
Great Concept- Dismal Execution in Products and Service:
Overstock offers products in a variety of categories from appliances to furniture to fashion to jewelry, advertising discounted “deals” for the easy to lure …
I work in this building and the facility is one of the best I have ever worked in.
Great place to work. Awesome cafeteria and employee benefits.
Wow, what a campus!
I’ve been online for 20 years, this was my worst shopping experience ever. I have bought used cars with more honesty, transparency, and less hassle than buying a simple rug through this company. …
Drove by and saw this building for the first time today, UTAH has a spaceship like Cupertino!! Impressed with the large greenhouse and no obvious look at me corporate signs. well done!
Unique building and friendly staff. A place you want to work and hang out in.
This company takes great care of it’s employees. They have a gym, plus a gym membership to vasa. As well as a clinic where the employees can get treatment for the normal day to day all cheaper then I can get from my regular medical providers
Purchased two items and regret both of them. First one sucked Bad! Second one did not even ship. Last.. all you get from this is countless emails every day.
Click Bait is fraud in my book. Overstock sent an email blast with a link, but the items shown on the ad do not exist. I wasted tons of time trying to find it. I chatted with reps trying to find it. I called customer service. No luck. Why would you make this your main ad if you don’t even sell it.
It’s cool and all just not the most exciting area of town and built in an old river bed. Maybe it doesn’t flood?
We received 5 out of the 6 pieces of furniture. I have been trying for 3 weeks to talk to a customer representative and all I can do is talk to someone that’s not even in the United States. I’m very discouraged and I’m ready to cal the bbb on them. It wasn’t a cheap outdoor furniture set and it came not complete.
My wife bought a table set with five chairs. The ad clearly stated that it was a 5 piece set and the price was stated clearly. When we got the product it was only the table. When we called to request the chairs, we were told the chairs …
Quite a fantastic office to work in. Front door train service?! Where else can you get that? Good food, social breaks from work, and lots and lots of sunlight.
Should be called “Leftovers” because they seem to ship what’s left over instead of what you ordered. They’ve sent me the wrong item 5 times total for two different orders. They’re a disgrace to American supply chain management. Plus they …
I always order from Overstock.com never had any issues until now, I place a order for a upholstered daybed, was told it was shipped abd would be delivered 10/-10-9, the item was not delivered yet, called customer service numerous times, I …
Don’t buy from overstock!!!! They had a 12’x 15’ rug for sale Labor Day weekend for $60. I ordered it Sept. 2nd, with two day shipping, never showed after multiple contact with customer service, a rug showed up on the Sept. 13th. They sent …
I will never buy from Overstock or recommend Overstock to anyone again. My experience with the purchase was exhausting and traumatizing for me. I bought two tables for my office that had 2 days estimated delivery. Eight days later I called …
This is an extremely impressive building with even more impressive service. Was glad to see a very engaged team and attentive support team. Kudos to y’all.
Overstock.com somehow nixed the apartment number, which I most definitely included in the order form, from the shipping information of a $100-dollar delivery. There was no reason for that information to get lose. They deferred …
Should be 0 stars. See before and after photo of the actual installation.. This is after 2 uses. This is after storing it with the provided cover for 5 months. Not only is it ugly; it won’t work. The controls are frozen by corrosion. …
It’s been a wonderful experience working here. The campus is great. Best layout to find people and places within campus. On-campus cafeteria and juice/ice cream bar
Firstly, I am quite surprised by the many negative comments. I’ve ordered from Overstock in the past and did not have a problem- until now.
So like all of us we make mistakes. Mistakenly I ordered the wrong size rug, …
I worked here, with promises of advancement potential after 6 mo. to move up in the company. I had four supervisors in a period of 10 months.
New investors came into the company and the current management at all levels …
The worst customer service I’ve ever seen.
I have to wax poetic about Overstock’s customer service: I accidentally ordered an item to be shipped to an old address. When I got the text tracking delivery I immediately called to report my mistake. I was worried about how to get the …
I am a stage 4 cancer patient that was recently put on oral chemo and given 2 to 4 months to live. On September 7 I ordered a split king adjustable bed with two day shipping highlighted on the ad from Overstock. I also ordered two twin …
I’d give “0” stars if I could. Company ordered multiple items with a delivery date posted. Items were not delivered by date. When questioned, learned items hadn’t yet been pulled at warehouse. Many calls and two weeks later (one week after …
I think this is one of the best online sellers around. The variety of products is so vast. I bought an asian inspired table here that looks one of a kind.
This was my very first purchase with Overstock. Despite being assured numerous times via chat by “Vernon” that setup & removal were included with the purchase this item it was dropped off in badly damaged packaging. I contacted the customer …
I would not even give this company 1 start if I could. I placed an order for two white living room chairs. The price advertised was not the price they charged me. I tried to get the price that was on the website and they stated they …
Beware they have 1/5 rating with BBB and a 1/10 rating (very low) with reseller ratings. I thought about buying from them but not after seeing the complaints.
My recliner is broken and I’ve tried dozens of times to have it replaced. Nobody answers a phone. Text messages are automated and ineffective. Promises of being gotten in touch with are not fulfilled. I’m very disheartened and frustrated.
I ordered something and money was booked off my account TWICE. Confirmation email still not received. Have been trying to contact customer service for a week – it’s impossible ! Shocking service and most terrifying online shopping …
Zero stars. Placed order 11/18. Paypal charged 11/23 no sign of when order will ship. Overstock customer service- USELESS. Don’t bother asking for a supervisor- the same woman gets back on line and pretends to be a supervisor. When I ask …
very bad Customer Service!!! i have contacted 5 times and still have not resolve my problem! the table is arrived damaged and they are not solving my problem !
I would give them zero stars. I feel sorry for this organization and a surprised at their level of incompetence. I made a purchase on July 5th. On July 8th, “Prodept@overstock.com” emailed me that I needed to call them to confirm something …
customer service stinks! its been a nightmare returning items! I will never use this business again!
The absolute worst costumer service I have ever received. They won’t even acknowledge that they sold and are still selling a defective futon and refuse to help or accept the return. I have contacted them since August and they are still “looking into” contacting the manufacturer of the futon.
LOUSY COMPANY. Never will order from them again after they botched the delivery (sent to the wrong state!) and then, after sitting around waiting for the re-order, they notify me that it’s not available–like “tough luck”.
They have a strange way of doing biz.. Most everything you buy is sold by someone else and if there is a Problem you dont go to Overstock… You go thru a Horrible process of communicating usually via email with a 3rd Party
Really cool building that is well laid out. I have bought quite a few items from Overstock and have always had a good experience. This location doesn’t have a store, it is just thier offices. It looks like a peace sign from above so if you are flying in or out of SLC you can see it from above and that is pretty neat as well.
Company attempts to bully you into paying full price for items they cannot deliver to your home, then, when you call customer support, they BS you, wait for days and days and days and never get anything done, then when you are fed up with …
Horrible customer service!!! 3 separate order Packages arrived damaged, and late by over a week. Customer service passed me along to others with little regard for the the time I took off to wait for pancakes throat did not arrive or have to …
We received an incomplete kitchen island table with half the table top missing, and then found ourselves on a nightmare merry-go-round with “customer service” reps who spoke broken English (from the Philippines & India), only to discover …
So, I ordered a total of about seven items on Overstock recently. They sent one item to an incorrect address, another was said to be available and then showed as back ordered until a month after the purchase once the transaction went …
Most shocking customer service I have ever received when purchasing something online. Process is lacking throughout – no confirmation email, no one to get hold of, money gone and booked off twice but order cancelled. This is just sad. Very sad.
BUYER BEWARE: I ordered a $1200 dining table weeks ago for delivery before thanksgiving. Overstock shipped me the legs only – and has been unable to fulfill the remainder of the order, refuses to refund my money while they “research” the …
The worst customer service and furniture buying experience! Waited over a month for a sofa, only to have a sectional I did not order delivered. Of course my sofa is no longer in stock and no one can tell me when the sectional will be picked …
This company is beyond bad and during this Covid they are stealing and defrauding their customers. I have called 10 times for my refund of 1900 and it’s a nightmare still.
Bought a love seat on July 4 . Was told that they would deliver on July 17 . They never send a message to tell me it was delayed. Called numerous time spoke to 3 different supervisor none of them know where the love sit is . Horrible customer service ! Will never never buy again !
Loved this service and was a dedicated customer. They have cust there customer service out and virtually imposible to talk to a customer service representative to inquire on products. I need to place a large order of ceiling tiles and need …
Awesome place to fly drones at. Really cool big office where you can go on the weekends and ride the super cool big wall.
Horrible Customer Service. Not a very customer friendly company – can’t even speak with a manager to help resolve problem without waiting 24 to 48 hours for a call back.
I went here as a possible future employee to take a look at the facilities. I was thoroughly impressed by this new building and all the work and details that they have put into it. If you get the chance to visit you will not be disappointed.
I wish I could give zero stars. I tried to redeem a gift card, and I was told a third party had already used it. Overstock is taking no responsibility for this! Obviously they don’t ask for a pin number. Outrageous!! They pretty much told me to take them to court or to file a police report.
If I could give zero stars, I would. I used to love overstock.com. I have purchased many things from them. Recently I ordered a table set which ultimately got lost and no one bothered to reach out and let me know until I called them to …
DO NOT DO BUSINESS WITH OVERSTOCK.COM DURING THIS PANDEMIC!
WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED UNDER ANY CIRCUMSTANCES – HAVE BEEN TRYING TO MAKE CONTACT FOR 5 DAYS. SYSTEM DOES NOT REGISTER REPLACEMENT AND …
I have a fan in my living room which I just decided to use . It started smoking I’ve called everywhere for help with this situation and everyone is giving me the run around . The manufacturer of the company has a bogus number and the email …
Customer Service (CS) very unprofessional and did not provide accurate information as it relates to returns. CS did not inform me about the return policy until after I purchased the $19.99 program for free shipping. Need to speak with Corporate to address this issue ASAP
worst customer service. waits till the last minute to package items for shipment, said within 1-2 days, but waited 11 days then had the gall to post, item is taking longer to deliver than expected. called customer service beforehand to ask …
The online orders are terrible here in Belton, TX.
Had to order three different times.
I had to drive to the nearest UPS so I could return two times when it wasn’t …
They are slow to refund a purchase that could be delivered in a timely manner. Don’t trust there timeliness
They don’t stand behind their orders and aren’t willing to help you out when there’s a problem. I had to go to the hardware store and buy my own parts in order to finish the furniture I ordered from them. …
I had such a dissatisfying experience with this company that if they were to offer me any item in their inventory for free, I would not accept. If you think that is an exaggeration – think again. Not going to happen. These folks do not …
Just purchased a tv stand from overstock.ca but it was actually shipped from the US. Most of the items on this website are overpriced and the price of their items changes quite every a couple of days and they do not offer price match. I …
Excellent Customer service. An item I ordered arrived with a missing piece and they more than compensated for the error after only one quick email sent off by me. I have done lots of business with overstock and never been disappointed with their customer service or prices!
This is in regards to Overstock.com. I am a business owner who is in the process of opening a second location in Florida. I purchased a long list of items from Overstock.com to furnish the new location. I have received most with no …
Never shop at this place!
Never buy from this place they are the worst. I had a shipment that had to be delivered carrier and it was the worst experience of my life. They treated me …
Don’t even waste your time calling customer service. They will give the the same scripted responses regardless of how many people you go through. They claim that they accept returns. What they don’t tell you is that they will charge you $40 …
Awful customer service experience. I ordered two of the same bed frame. The first one was damaged, as you can see – stains and rips in the upholstery. For the second bed, I received one of two packages and NEVER received the second package. …
I have never been so ripped off in my life, never could get anyone in their customer service department. Very bad place to order from.
Misrepresentation-
I purchased two 2.5 carat diamond tennis bracelets from overstock, paying over $2100 for them. I took them to a jeweler after having purchased them two years …
Never had so many issues with an online retailer. Customer service has been useless and unable or unwilling to help. Took 26 days to receive the bed, and when we did the footboard had holes drilled in the wrong placed so it’s useless. On …
I bought a TV stand A MONTH AGO and all I have is 2 broke/damaged/defective stands. I have gotten no where with customer service a MONTH later. Last email was passive aggressive asking me to be patient and understanding.
STAY AWAY from this store
They are selling defective products order# 381928320
They dont want to replace defective products
I work for this company back in 2002-2003 in their warehouse in West valley Utah they thought that their inventory count was so important that they locked me and over a hundred other employees or so behind a chain-link fence inside that …
Overstock.com Review I had submitted for posting on August 12th
I had taken the task of remodeling my three (3) full bathrooms. This endeavor consisted of replacing the vanities, lighting, mirror, towel bars, toilet paper …
My item arrived broken and I called and asked for replacement parts. It took them 4 days to figure out they didn’t have the parts and said they’d send me another. I asked them to expedite the shipping because my kids are sleeping on the …
Ordered rug and runner on 2-7-23 and on 2–8-23 items went on sale at a really big difference. They refused to give me sale price!
Do not recommend under any circumstances.
I wouldn’t trust this retailer. Unfair return policy. Not free return shipping like Amazon. …
A wide selection of home furniture and decor and ship out orders fast, give them a try!
Pro Tip: Purchase Club O Rewards and receive the added perks