Oxford Federal Credit Union is a member-owned financial institution serving Oxford County, Maine, at our conveniently located offices in Mexico … See more
Very rude snooty attitudes. Tellers inside kept telling me to go through drive thru teller then drive thru teller said go inside. Just rude service altogether! I would and will never bank with them and would not recommend..
I like this credit union first one I have ever been to but so far I like them better than the banks I went through they are always more than happy to answer any questions and help you.
I live this credit union. Going through some life changing events and OFCU is guiding and helping me get my finances shored up love you guys and many many thanks.
I had an issue with using the ATM on a Friday- First thing Monday morning they called me and cleared it up by the next day! Super friendly , the best customer Service! 🙂 …
Dealing with Oxford federal credit union is always pleasant easy and rewarding their professional staff makes you truly feel like you’re one of the family I recommend the Oxford federal credit union to all
The employees of this bank have always provided me with exemplary customer service. They are thoughtful and kind to boot! I really do enjoy doing business here.
Oxford Federal Credit Union has the best customer service, and will always work towards a resolution no matter what the issue is. I have been a member for over a decade and will not bank anywhere else!
This was my first time ever opening a bank account and Lisa Moore did an amazing job guiding me through everything and telling me every step I needed to know,I would 100% go back there anytime I need something
Absolutely amazing customer service, I unfortunately missed an appointment and received a call to reschedule and within the day had a new appointment, was effortless on my end, 10/10 would recommend
I met with Lisa to go over my sons account and she was very willing and able to help and explain every detail that I needed answers to. My experience was very well was good and enlightening.
I switched from Bank of America to Oxford Federal Credit Union last summer. I am so happy with OFCU!!! I only wish I had switched sooner!!! Thank you!!!!
Why do people ever use banks ?? OFCU is the best. I’ve had an account with OFCU in Mexico since the 1980s. I’ve lived in many different places all over the country, but kept OFCU because of their friendly and efficient service. Real …
While paying my credit card bill online this morning I had inadvertently withdrew $7,276.00 from my savings account instead of the 72.76 that I had intended to withdraw. I have been saving for my first home and when I realized that …
OFCU has a very clean environment and has kept it throughout this Covid 19. I am impressed with plenty of supplies available to keep our hands, clean and masks for protection. My assistance was taken care of on two occasions this month with no issues. Therefore, I continue to use this credit union.
The OFCU always goes above and beyond to help its members. It’s nice to work with a local financial institution that gives such personalized care. A special thank you to Jessica!
I’ve not lived in the Rumford/Mexico area since 2000…but I’ve never changed my banking relationship. Small town service with all the capabilities of ‘larger’ financial institutions. Oxford CU and it’s staff are top notch!
OFCU is not my main retail bank but I have done increasing business with the credit union in the last few years. OFCU’s staff is very accessible and responsive and the credit union has exceptionally competitive credit products–a great locally-grounded financial institution.
Lisa Moore was very helpful and answered all my questions. I had several concerns which she made me feel very comfortable with. Many thanks for her professionalism ! Highly recommend.
The customer service at OFCU is fantastic! I recently had a question about changing my address and the customer service representative who I spoke with, Heather Burgess, went above and beyond to help me get the correct paperwork I needed in a timely manner!
Heather was extremely helpful on helping me with my On-line Banking log in issue. Friendly, polite, understanding. She had me getting the information I needed very quickly ! Thank you…
Kelly H helped me set up another sub account the other day. Nothing makes me happier then talking to someone up beat and happy to help. Great customer service every time I call. Love OFCU.
Lisa Moore at the mexico branch was great! So was so personable and helpful. I was able to converse with her like i had known her for years. Absolutely, i will be back to open a checking acct!
I have been with OFCU my entire banking experience!
They are kind, patient & value me as a human & not a number!
Thank you for helping me make the right moves to obtain my goals ♥️
OFCU always goes above and beyond to help out ,
We live out of State but have kept them as our primary go to , The loan department makes every transaction so simple . Doesn’t matter how crazy my question …
Just completed the loan process for our very first camper purchase!! Debbie at the Mexico branch was amazing at answering all of my questions and handling my concerns. She made it easy for us to sign our documents online so we wouldn’t have …
All of my experiences with the whole place has been positive. Everyone there, from the teller to the people in their offices are kind and helpful. I would recommend going in and having a chat if you have banking needs.
Wendy is absolutely fantastic. I just purchased a house and she made sure she let me know exactly what I needed to do. She didn’t miss a thing. She is very professional, easy to talk to and made it go so smoothly. Thank you Wendy!!!!
The employees and services are amazing at OFCU.
My most recent experience was with Heather walking me thru the set up of an auto bill pay option to a family members bank in a different state. …
I have been a member of Oxford Federal Credit Union in Oxford Maine for many years and the service They provide is impeccable! I would highly recommend them for Your banking as they are available, professional, courteous and able to answer questions and meet your needs.
My husband and I have been using Maegan Austin for years. Every time we reach out to her she makes us feel like we are her only customer. She responds immediately and is always so easy to talk to. We would never go anywhere else.
Lisa Moore went above and beyond to assist us during a difficult time. We appreciate her professionalism and prompt responses to our questions. Thank you Lisa and ALL of the staff at OFCU.
Great service. Staff is always willing to help. Everyone I speak to at ofcu is wonderful. The new mobile app is awesome. It was so easy to set up. Took a couple of minutes.
The staff at OFCU are friendly, responsive, and professional. I’ve been banking with them for over twenty years and have never had an issue. Recently my information had been compromised, and Lisa (and Kelly) was incredibly helpful.
I have been with the Mexico Branch for over 20 years and have NEVER had a bad experience. From the Tellers to the Loan officers the customer service is outstanding!!! I would like to give a separate shout out to Megan in the Loans Dept. for …
Came in with my mother for an appointment with Lisa Moore. This woman is amazing! She was so patient explaining everything to my mother. She didn’t rush us and made us feel so comfortable. Thank you, Lisa Moore , for taking the time to help and acknowledge.
Lisa was so helpful and made signing up for our checking/visa debit card services quick and easy. She told us about the CardValet which is a great thing to have and keep track of account where cards being used ect.
I have had my own account with OFCU since 2002. I love the Credit Union and will never go back to a “regular” bank. Wonderful and friendly people to serve your needs.
I honestly don’t even live anywhere near an OFCU anymore but I love this credit union so much that I won’t leave! Even living over an hour away, I have always been able to make any and all transactions easily either using the app, mobile …
Lisa Moore has done it again! She helped with my mother after my father passed; and was a tremendous help. Well, now I’m moving back to town with my mom and she helped with my transition. She made it easy to want to join Oxford Federal Credit Union. Her pleasant manner and her knowledge are amazing. Thank you, Lisa Moore!
OFCU Provided nothing but exceptional service and with a smile. Lisa Moore was amazing. I switched to OFCU in hopes that they would be better than who I had. I won’t mention any names however CK made it impossible to access my own money …
It was a very pleasant experience today opening a new checking and savings account. Everything was explained very well in simple terms and easy to understand. Questions were answered with a simple direct answer. Setting up my card and then …
Setting up an account here was incredibly easy; Lisa M. had 90% of the process done on her end and after perhaps 15 minutes in the building I was walking out with exactly what I needed. I’m new to banking with a credit union but so far things seem much simpler than had been my experience with my last bank.
The lady that helped me was a sweet heart. Not only was she quick but she filled me in on everything g I needed to know and then some. And had me set and ready
I opened up the new OFCU portal today and created my new account after already being a share member for 3+ years. The time to sign up and create new account was brief , under 5 minutes , the security call double verification feature is …
Outstanding!
Quick service
Very friendly and professional
Awesome bank, great service
Terrific people and service
Very pleasant and effective
Always professional and friendly!
Very kind and was very helpful!
I use OFCU for work, and its great for business.
Always pleasant and helpful and a pretty quick transaction
showed knowledge and help me with a problem great experience
Amazing service thank you Kelly
Helpful, quick application over the phone friendly service.
All the benefits of a small town. They’re willing to go the extra mile to help you out!
Fast, friendly and knowledgeable. Thank you Heather!
Friendly helpful people, short wait time.
Good assistance both online and by pho e.
All good the ladies are very helpful! And very kind!!
They were very helpful today….Especially Heather Burgess…
Aimee was really helpful and did a great job!
Wow! Speedy, Accurate, Helpful Advise etc. Good stuff at ofcu.
Mobile banking is terrible they try to overdraw you every chance they get
Lisa Moore was very helpful and professional and answered my questions made sure I knew all information tyvm
Best group of ladies around I wouldn’t bank anywhere else
They are always very helpful when I have any issue’s.
Very nice and helpful people..Rose is a doll. She was so helpful and kind to us.
Always amazing service! Kelly was very helpful today. 😊 …
Very rude snooty attitudes. Tellers inside kept telling me to go through drive thru teller then drive thru teller said go inside. Just rude service altogether! I would and will never bank with them and would not recommend..
Super friendly wonderful people best bank ever.
Lisa was so knowledgeable and we felt so welcomed!
Great service – knowledgeable staff. So nice to not have an issue with any aspect of a transaction.
Everything is always so easy to do. People are nice and everything is always completed in a timely manner.
Kelly Henry was super helpful and answered all of my questions! Great experience
The tellers need some training in customer service. I leave here feeling like I did something wrong .
Always a pleasure when doing business with the ofcu
Thank you for being such amazing people and helping with everything! Love this credit union.
Lisa Moore is excellent. Friendly, courteous and very knowledgeable.
Thank-you Heather for your card help and travel prep!
I like this credit union first one I have ever been to but so far I like them better than the banks I went through they are always more than happy to answer any questions and help you.
So very friendly and professional. I felt comfortable, and heard and honored. Thank you so much.
Kelly and Jessica so amazing. Thank you for time and attention. I love this credit Union!
Lisa was very professional and I know I will enjoy being a member! Thank you Lisa!!!
I love OFCU so much! They are always kind, courteous, and provide excellent customer service.
Thank you Lisa Moore! I really appreciate your kindness and understanding as we navigate the loss of my father. KC
The staff are always helpful, the have always made the loan process completely effortless. I highly recommend OFCU.
I live this credit union. Going through some life changing events and OFCU is guiding and helping me get my finances shored up love you guys and many many thanks.
Great place, always super clean and super friendly, knowledgeable employees. OFCU has been my Credit Union since I was born lol.
Kelly Henry was very Helpful and Professional. She is very appreciated by myself .
My mother in law Gretchen and my husband Clay worked with Lisa Moore and she did a wonderful job!
Jessica was so helpful. She helped me to see the deposit that did not show on my online account.
Wonderful staff and fast, professional service.
I am very pleased about how easy the transaction was. This is why I’ve used the Oxford federal credit union for over 20 years
I love their online and mobile banking options. I can do everything from transferring money to applying for a loan from my laptop.
Heather Burgess was most friendly and professional and quickly resolved any questions/concerns I had. Thank you!
Very friendly, great service, been my bank for years.
I had an issue with using the ATM on a Friday- First thing Monday morning they called me and cleared it up by the next day! Super friendly , the best customer Service! 🙂 …
Their customer service is always spot on and this time was no different. Fast, efficient and correct- everything you want while banking.
The people are very professional. Every question was answered with certainty. Definitely recommend going through Oxford credit union.
Dealing with Oxford federal credit union is always pleasant easy and rewarding their professional staff makes you truly feel like you’re one of the family I recommend the Oxford federal credit union to all
The employees of this bank have always provided me with exemplary customer service. They are thoughtful and kind to boot! I really do enjoy doing business here.
Everyone is always very pleasant and helpful. I can’t imagine doing my banking anywhere else. Mexico OFCU always goes above and beyond to help
Always excellent customer service when ever I need anything from loans with Maegan or setting up new accounts with Lisa!
Oxford Federal Credit Union has the best customer service, and will always work towards a resolution no matter what the issue is. I have been a member for over a decade and will not bank anywhere else!
This was my first time ever opening a bank account and Lisa Moore did an amazing job guiding me through everything and telling me every step I needed to know,I would 100% go back there anytime I need something
Absolutely amazing customer service, I unfortunately missed an appointment and received a call to reschedule and within the day had a new appointment, was effortless on my end, 10/10 would recommend
It’s the best bank I’ve ever dealt with.
Lisa was very kind and helpful!
I met with Lisa to go over my sons account and she was very willing and able to help and explain every detail that I needed answers to. My experience was very well was good and enlightening.
I went in to open an account with the Oxford Credit Union. The process was quick and easy. Lisa, Wendy, and Destiny were rock stars!
Heather is always so friendly and helpful. She pushes the easy button for the customers. Lovely person.
I switched from Bank of America to Oxford Federal Credit Union last summer. I am so happy with OFCU!!! I only wish I had switched sooner!!! Thank you!!!!
Lisa Moore was respectful and made the experience feel more personal and not just a trip to the bank. Thank you for all that you do 🙂
Why do people ever use banks ?? OFCU is the best. I’ve had an account with OFCU in Mexico since the 1980s. I’ve lived in many different places all over the country, but kept OFCU because of their friendly and efficient service. Real …
While paying my credit card bill online this morning I had inadvertently withdrew $7,276.00 from my savings account instead of the 72.76 that I had intended to withdraw. I have been saving for my first home and when I realized that …
OFCU has a very clean environment and has kept it throughout this Covid 19. I am impressed with plenty of supplies available to keep our hands, clean and masks for protection. My assistance was taken care of on two occasions this month with no issues. Therefore, I continue to use this credit union.
The OFCU always goes above and beyond to help its members. It’s nice to work with a local financial institution that gives such personalized care. A special thank you to Jessica!
I’ve not lived in the Rumford/Mexico area since 2000…but I’ve never changed my banking relationship. Small town service with all the capabilities of ‘larger’ financial institutions. Oxford CU and it’s staff are top notch!
OFCU is not my main retail bank but I have done increasing business with the credit union in the last few years. OFCU’s staff is very accessible and responsive and the credit union has exceptionally competitive credit products–a great locally-grounded financial institution.
Lisa Moore was very helpful and answered all my questions. I had several concerns which she made me feel very comfortable with. Many thanks for her professionalism ! Highly recommend.
Very kind, friendly customer service, very knowledgeable and thorough in their job.
The customer service at OFCU is fantastic! I recently had a question about changing my address and the customer service representative who I spoke with, Heather Burgess, went above and beyond to help me get the correct paperwork I needed in a timely manner!
Heather was extremely helpful on helping me with my On-line Banking log in issue. Friendly, polite, understanding. She had me getting the information I needed very quickly ! Thank you…
Was a Great experience, Lisa made it real simple for me and helped me set up an account and apply for a loan
Kelly H helped me set up another sub account the other day. Nothing makes me happier then talking to someone up beat and happy to help. Great customer service every time I call. Love OFCU.
Lisa Moore at the mexico branch was great! So was so personable and helpful. I was able to converse with her like i had known her for years. Absolutely, i will be back to open a checking acct!
I have been with OFCU my entire banking experience!
They are kind, patient & value me as a human & not a number!
Thank you for helping me make the right moves to obtain my goals ♥️
Lisa Moore was wonderful.
Wendy Martin not so much
Lisa Moore was absolutely great! Very helpful & kind. 10/10 experience 🙂
The crew at OFCU have always been top notch. They are friendly, professional and knowledgable.
Well handled and concise, patient, I much appreciated the way she helped me , thank you !!!
OFCU always goes above and beyond to help out ,
We live out of State but have kept them as our primary go to , The loan department makes every transaction so simple . Doesn’t matter how crazy my question …
Just completed the loan process for our very first camper purchase!! Debbie at the Mexico branch was amazing at answering all of my questions and handling my concerns. She made it easy for us to sign our documents online so we wouldn’t have …
All of my experiences with the whole place has been positive. Everyone there, from the teller to the people in their offices are kind and helpful. I would recommend going in and having a chat if you have banking needs.
Applied for a loan with Angela in the Mexico branch. This was one of the easiest processes I’ve ever experienced for a loan application. …
Wendy is absolutely fantastic. I just purchased a house and she made sure she let me know exactly what I needed to do. She didn’t miss a thing. She is very professional, easy to talk to and made it go so smoothly. Thank you Wendy!!!!
The employees and services are amazing at OFCU.
My most recent experience was with Heather walking me thru the set up of an auto bill pay option to a family members bank in a different state. …
I have been a member of Oxford Federal Credit Union in Oxford Maine for many years and the service They provide is impeccable! I would highly recommend them for Your banking as they are available, professional, courteous and able to answer questions and meet your needs.
My husband and I have been using Maegan Austin for years. Every time we reach out to her she makes us feel like we are her only customer. She responds immediately and is always so easy to talk to. We would never go anywhere else.
Lisa Moore went above and beyond to assist us during a difficult time. We appreciate her professionalism and prompt responses to our questions. Thank you Lisa and ALL of the staff at OFCU.
Great service. Staff is always willing to help. Everyone I speak to at ofcu is wonderful. The new mobile app is awesome. It was so easy to set up. Took a couple of minutes.
The staff at OFCU are friendly, responsive, and professional. I’ve been banking with them for over twenty years and have never had an issue. Recently my information had been compromised, and Lisa (and Kelly) was incredibly helpful.
Lisa at Oxford Federal Credit Union was patient and knowledgeable and helped my Mother and I. We appreciate her and Oxford Federal Credit Union.
I have been with the Mexico Branch for over 20 years and have NEVER had a bad experience. From the Tellers to the Loan officers the customer service is outstanding!!! I would like to give a separate shout out to Megan in the Loans Dept. for …
Came in with my mother for an appointment with Lisa Moore. This woman is amazing! She was so patient explaining everything to my mother. She didn’t rush us and made us feel so comfortable. Thank you, Lisa Moore , for taking the time to help and acknowledge.
Lisa was so helpful and made signing up for our checking/visa debit card services quick and easy. She told us about the CardValet which is a great thing to have and keep track of account where cards being used ect.
I have had my own account with OFCU since 2002. I love the Credit Union and will never go back to a “regular” bank. Wonderful and friendly people to serve your needs.
I honestly don’t even live anywhere near an OFCU anymore but I love this credit union so much that I won’t leave! Even living over an hour away, I have always been able to make any and all transactions easily either using the app, mobile …
Lisa Moore has done it again! She helped with my mother after my father passed; and was a tremendous help. Well, now I’m moving back to town with my mom and she helped with my transition. She made it easy to want to join Oxford Federal Credit Union. Her pleasant manner and her knowledge are amazing. Thank you, Lisa Moore!
OFCU Provided nothing but exceptional service and with a smile. Lisa Moore was amazing. I switched to OFCU in hopes that they would be better than who I had. I won’t mention any names however CK made it impossible to access my own money …
It was a very pleasant experience today opening a new checking and savings account. Everything was explained very well in simple terms and easy to understand. Questions were answered with a simple direct answer. Setting up my card and then …
Setting up an account here was incredibly easy; Lisa M. had 90% of the process done on her end and after perhaps 15 minutes in the building I was walking out with exactly what I needed. I’m new to banking with a credit union but so far things seem much simpler than had been my experience with my last bank.
The lady that helped me was a sweet heart. Not only was she quick but she filled me in on everything g I needed to know and then some. And had me set and ready
Lisa was absolutely amazing with helping us close and open numerous accounts today … I appreciate her so much
Such a wonderful experience. Lisa took care of me and my husband. Set us up with a new account. Highly recommend this credit union to anyone.
I opened up the new OFCU portal today and created my new account after already being a share member for 3+ years. The time to sign up and create new account was brief , under 5 minutes , the security call double verification feature is …