Visit OxyMed of North and Central Alabama for all of your sleep therapy purchases. With over 30 years of experience, we can help you make the … See more
Read More| Friday | 8:30AM to 5PM |
| Saturday | 10AM to 3PM |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 5PM |
| Thursday | 8:30AM to 5PM |
5025 Highway 280 Ste 101, Birmingham, AL 35242
(Translated by Google) When we start with them, the people who treated me as if they were not trained to be oriental to one, they changed my masks about 6 times and different employees and none worked for me, and I had to wait 7 months to …
Never again….
Very poor customer service.
Customer service needs work..
Very helpful and informative. I felt like I was their only priority.
Great experience every time I shop here!
I went there once; poor customer service, nobody wanted to help, I had questions about a product they sell and they had no knowledge whatsoever about it. Avoid if possible.
Dropped by today at closing and Emma stayed late to help me and was all smiles, helpful and knowledgeable. Your go to and I’m from out of town!!!!!!
I always have a amazing experience here. All of the staff are very helpful and accommodating. They have been a blessing
Great people! Lots of on hand inventory! They can cover all your sleep needs.
Been a month no one calls u back paid for something I still dont have spoke with 4 people and a manager an keep getting pawned off on someone else and no one calls me back took my money and still dont have my supplies
@Jontha Temple.. Why would anyone come to a store were you’re arguing with a customer via posting a fake review.. obviously you don’t care about customer service.. but hey.. at least you’re not shy about it on social media.. thanks but I’ll go anywhere el
I have been using this place for my CPAP supplies for about 8 months now I have had no problems when I need new supplies they mail them out so I’ve had no problems with this place it’s a great place
Richard sat down with me and was so very helpful and patient! The selection was large, Richard was helpful, and I did not feel pressured to make a decision in any way. I would come here again!
The staff at OxyMed on Hwy 280 are very professional and most helpful. I was extremely pleased with the way in which I was treated by the staff and highly recommend them.
The staff are always professional and very knowledgeable. I recommend them without any reservations. No matter what the need is, they always respond promptly. Thank you for all you do.
Robert Hall came into our store and ask for filters for his old CPAP, when the staff said he had to pay for them he got mad and stormed out of the store. Now you know the rest of the story.
Twice in a row, I had to call three times to get someone to show up to replace the tanks, and they showed up a week late both times. These people deliver oxygen to people who depend on it. It is criminally irresponsible.
BUYER BEWARE. While the people may seem friendly their practices are suspect. I purchased a SoClean 2 Device and and paid full shelf price not knowing the manufacturer was offering $50 off. I asked why I was not offered the manufacturer …
The employees are very sweet and eager to help you.. they greet you as soon as you come through the door.. it’s very clean and organized with very nice displays.. it was a pleasure dealing with them..
Terrible place to do business
Staff doesn’t care at all about helping a customer
Run around …
They were very very informative and knowledgeable when I got my cpap. We had a small hiccup with my cpap which they immediately fixed. Solid company and great employees, would definitely recommend.
The time of operation say 8:30 to 5:00 I called them at 2:00 pm on Tuesday the answering service answered instead. I left a message with the answering service but no one has yet to call me back. What are your hours? I need questions …
I don’t know anyone who is more educated about sleep apnea than the owner of Oxymed 280. Living with sleep apnea is miserable. They got my husband back on track and now we both get a great night’s sleep.
Left CPAP hose at home and needed one. Called and young lady was patience and helpful with directions. Heavy traffic and she stayed late to allow me to get the hose. Could not have been nicer.
Just horrible. Felt rushed and brushed aside without given the proper information. It’s crystal clear there are certain people they don’t care to serve. Though I purchased my CPAP there, I will find somewhere else for service and equipment.
Oxymed provided me with excellent customer service. The staff was efficient and friendly. They had the oxygen machine that was just right for my needs and were very patient when explaining how to use my machine. I would highly recommend Oxymed to any of my friends
Johnata Temple do you work for OxyMed? If so, you have just posted a postive review for your company. …
I was very impressed with their knowledge of all their equipment and also willingness to help me save money. Most places want you to buy the most expensive stuff, the guy here took the time to show me almost everything. Also, it took …
What a great team, caring come to my mind frist! Professionals, knowable!!
What they did for me help change my life as I would have never thought a great night sleep would make that kind of difference, but it did! …
Very Nice workers! They were inteligent on what I needed. They did not act like a salesman- they gave you space and room to think. It was easy and affordable. I was also informed that they are Areas largest showroom! On the shelf there were probably about 30 masks! It was a great experience!
I have used OXYMED over the years and found the service to be good.. Over the past two or three years there has been a major change in the quality of service at the 280 store. The ladies at the front desk act like you are really disturbing …
My husband woke me up so often during the night before he started using a CPAP. of course, he didn’t remember or realize it so I couldn’t convince him that he was snoring and his breathing would all but stop for almost a minute sometimes. …
Since my husband started using his Cpap from Oxymed he stopped snoring and is now getting a full nights sleep. We are so thankful for Oxymed. Great customer service and super knowledgeable about the products. We are so appreciative of you. Thank you Oxymed!!
The staff is very helpful and friendly. Whitney helped me a lot and answered all my questions.
She is awesome
It took over a month to get my supplies for my CPAP machine. I had the doctor to fax the information and they kept passing the buck. This is ridiculous.
I first visited OxyMed 6 years ago. I was snoring and tired in the afternoons.Jonathan set up my sleep test appointment. I failed miserably. I stopped breathing for 89 seconds during the night. Called Jonathan and he set up my cpap so i …
OPENED MEDICAL SUPPLIES. Time to look for another CPAP supply store. I have been going here off and on since I started my CPAP therapy almost 4 years ago. Some of them think they’re doing you a favor by selling you CPAP supplies and have …
After reading some of the negative reviews, I was worried about going here for my new CPAP machine. I was pleasantly surprised. The staff were very courteous and helpful. I would not hesitate to use them again
I acquired my first CPAP from OxyMed. The staff was extremely knowledgeable and very attentive to my needs. They made great recommendations on my mask and completely covered how to care for my unit. I am sleeping better than I ever have before! Thanks OxyMed!!
Very disappointed with my one and only call to this company. After explaining why I was calling, and without any warning or being asked if I could hold for another salesperson, I was suddenly placed on hold and switched to another person. …
Truly, this is one of the most frustrating experiences I have on any kind of regular basis. From we can’t find your latest prescription (even when I’ve just been there) to we’re putting it in the mail and nothing arriving only to call back …
My first CPAP came from OxyMed. Staff was extremely knowledgeable, courteous, and very attentive to my needs. They provided me with every supply I needed and great education on how to use and care for it. I used to wake as exhausted as when I went to bed but thanks to OxyMed I feel better than ever before.
Over the past two weeks, I received a total run around with no callbacks and lack of professionalism from a company called MedLogic. After UAB Sleep Center and I was tired of dealing with them, I asked my info to be sent to your company. …
I always have a great experience at OxyMed. I have been a customer for over 5 years, and have never had an issue. One of my favorite products, has been my SoClean machine. They walked me through how to use it, and I have been extremely …
I visit the 280 store for the first time, and will be the last time. I will drive the extra 30 minutes and visit Neighborhood cpap in Pelham, where I felt very comfortable, the staff is much nicer and personable. …
We received excellent service from staff. Good pricing and shipping expectations!! They even directed us to other companies that took our Insurance but we didn’t want the hassle of tracking down old records for Insurance.
Just a shout out to Whitney Temple for telling my husband over the phone that his prescription, that was faxed over from the Doctor, said he need to probably find another supplier. He called the Doctor’s office to find out what was going. …
I was really impressed with Oxymed. Especially Emma, she was incredibly helpful. She gave me a rundown of BiPAP machines, masks and accessories. She is very knowledgeable regarding her products. She has a great personality that shines while talking to the customer. I will be a return customer as long as she is there!
I wish I could rate this place a 10! I’m from Texas, and after arriving at a hotel here in the Birmingham area at 7:30pm, I realized I left a piece of my CPAP mask at home, 9 hours away. I called OxyMed and was connected to an after hours …
Can’t say enough about how great this place is! The people are so very nice. They are knowledgeable about the different devices and how they fit and work. They will also help with insurance and know what they are looking for so I don’t get …
I’ve been to the store before and I have had exceptional service. Today was no different. I had a new person ,for me, greet me and take me to a work station. I had a problem with my bi pap making a noise. She gave it to a young man …
After Having issues off and on for many years using different suppliers for my c-pap equipment, The friendly people here at OxyMed were able to help me get my new equipment I needed, when I went on Medicare, without a hitch. With other …
I would not use OxyMed CPAP. Went into the store and got the impression that they did not want to deal with me because I was paying cash and did not have a prescription or billing to insurance. Finally I convinced someone to deal with me …
I tried OxyMed CPAP because I had originally used another CPAP supplier nearby that my doctor had sent me to. I was very unhappy with the first place and now I can report that I’m equally unhappy with this place as well. The first place …
Staff is lacking in customer service and is honestly rude for no reason. It’s almost like they get joy out of the ugliness that comes from their mouth. Give your hard earned money to someone else.
To keep this short; let’s just say that my wife and I have been through a lot the past 2 plus years. I have severe sleep apnea and have not used my machine in over 2 years; well since Hurricane Michael in October of 2018. My wife is a …
so i went to this store because it was closest to 280. checked my order on a monday and they jad my bi pap in stock payed and planned to have it picked up by my wife on that thursday. she couldnt make it so i called to give them a heads up …
IF YOU WANT A CONSIDERATE STAFF & CUSTOMER SERVICE WHEN THERES’S a PROBLEM, GO SOMEWHERE ELSE …
This place has the most terrible customer service I have ever experienced. They tried to tell me one thing & I caught them. So they tried to change it. Don’t ever buy a cpap from this company. Stay far away! If I could give less than 1 star I would.
Great experience! The staff was friendly, patient, and helpful and assisted us in getting exactly what we needed for my husband’s machine after a vacation emergency!
I live in Gadsden and there are 0 C-Pap machines at any DME around. I called and spoke with Madeline and she was amazing! Not only did she explain my sleep study results better than the pulmonologist, she had a machine waiting on me when I got there. Thank you so much Madeline!