I had my garbage on the curb for the whole month of November and December; it was never picked up. I’m a new subscriber. Called every week to inform and it’s always missed. We took our garbage to church and ask to use their dumpsters. We …
So, my wife and I have honestly gone from dealing with one of the worst trash service companies around in this area, to, in our opinion, the best disposal company around! Not only, do they pick up like clock work on our day of pick, but …
Should have called them first! Terry is great, easy to work with, and the fact that they bill what they quote is so refreshing after dealing with Republic/Allied. $15/month, flat rate, no hidden fees. Trash was picked up in the early …
Consistent garbage pickup and good price.
Trash can was delivered with no issue, but had issue getting my recycling bin as I was told two weeks in a row it was delivered when it was nowhere to be seen. …
Originally I put a one star review, but for the first several months we had this service everything was good, it’s only been the last 6 months we’ve had issues. Like another review on here, I had issues with my trash being picked up on time …
Terrible customer service. Had a drunk driver hit my trash can, explained what happened, offer copies of the police report and never heard anything back. Get my next bill and was being charged for the dumpster. Called in and owner hung up …
Affordable services with friendly customer care! They have always been easy to work with from the beginning, and the staff was kind enough to help me set up automatic payments when I was having difficulties making payments on time due …
This is a family run business. They are available and responsive during their posted business hours and return calls promptly. They care about their customers. I was on a new route opening up so there was a missed pickup initially, but they …
They do a great job for the most part. I would like to see a little more communication when the bill is due. Yeah you a bill in the mail but since it’s only every 3 months and my kid’s grab the mail everyday, I don’t see a lot of the mail …
We didn’t have our trash out to the curb today, they ran a little early, so they got the trash container from the side of the house and emptied it! That is such amazing customer service! They have great prices and are always willing to help. Great company
I just want to say how awesome this company is! I’ve had horrible service with Patriot Disposal (signed up for 3 months in advance, card was charged, trash can never delivered, refusal to give us our money back & to top it off – now we have …
Great service and reliable. Our old company was bought out by them and they still honored the rate although the billing changed to quarterly. And it hasn’t changed in over three years. They were flexible in payments until we cod get synced up.
We had used this company for a couple of years and had no issue with them until now (aside from them occasionally leaving the trash can halfway in the road). We had previously received great customer service. However, one day recently, the …
I switched from patriot disposal as they were absolutely terrible and moved to this company, and it has been so easy. They’re very understanding, never miss a pick up unless holidays which is specified that they will pick up at an alternate …
I’ve used this service for years, and I would never choose a different service. They are locally owned, provide the lowest rates for services, and are efficient. I strongly recommend that this be the service you choose if you are new to the area, or that you switch if you are currently with a different service.
You people need to remove ALL the trash from the trash can, not just some of it. Each time there is more and more trash left in the bottom. I put all my trash neatly in small plastic grocery bags and there was a lot of bags still left in the bottom of the trash can. There is no excuse for my trash can not being empty.
I have had this service for years and have paid a guy they have to pick up large items multiple times. I’m in the process of moving out and no one came to pick up my trash this week when I called to cancel and see what was going on they …
Have had two instances in the past month or so that this vendor has not picked up our trash. The first time, I called in and they advised me that the failure to pick it up was due to the trash being filled with ‘yard waste’ which they …
Excellent pricing. Excellent service – an actual person answers the phone AND is pleasant! The difference between Ozark Refuse and my previous company is night and day. The person who answers the phone has a personality, is helpful, and …
It seems like this is the only way to get a response. I have called 6 or 7 times between today and yesterday requesting our trash be picked up as it was missed again for the 3rd or 4th week in a row. My boyfriend has tried messaging and …
It’s hard to get into contact with this business, every time I’ve called it always leads to voicemail. 1 time they have called me back, but other times I never got any response. I was only calling to pay my bill over the phone but I had to …
I keep asking myself why doesn’t everyone in Springfield use this trash service. They are so affordable, reliable and friendly. Wake up people, you need to use local businesses.
Fantastic company. Have been a customer for 17 years. Can count on one hand the number of times they couldn’t come due to bad snow storms, and generally come the next day. Rarely raise their rates. Highly recommend!
I had my garbage on the curb for the whole month of November and December; it was never picked up. I’m a new subscriber. Called every week to inform and it’s always missed. We took our garbage to church and ask to use their dumpsters. We …
When I called, the woman I spoke to was always polite and understanding.
Problem is, i had to call every other week because they wouldn’t come to pick-up …
So, my wife and I have honestly gone from dealing with one of the worst trash service companies around in this area, to, in our opinion, the best disposal company around! Not only, do they pick up like clock work on our day of pick, but …
Should have called them first! Terry is great, easy to work with, and the fact that they bill what they quote is so refreshing after dealing with Republic/Allied. $15/month, flat rate, no hidden fees. Trash was picked up in the early …
Consistent garbage pickup and good price.
Trash can was delivered with no issue, but had issue getting my recycling bin as I was told two weeks in a row it was delivered when it was nowhere to be seen. …
Originally I put a one star review, but for the first several months we had this service everything was good, it’s only been the last 6 months we’ve had issues. Like another review on here, I had issues with my trash being picked up on time …
Why are they picking up trash at 10 pm?!?!
Terrible customer service. Had a drunk driver hit my trash can, explained what happened, offer copies of the police report and never heard anything back. Get my next bill and was being charged for the dumpster. Called in and owner hung up …
Affordable services with friendly customer care! They have always been easy to work with from the beginning, and the staff was kind enough to help me set up automatic payments when I was having difficulties making payments on time due …
This is a family run business. They are available and responsive during their posted business hours and return calls promptly. They care about their customers. I was on a new route opening up so there was a missed pickup initially, but they …
They do a great job for the most part. I would like to see a little more communication when the bill is due. Yeah you a bill in the mail but since it’s only every 3 months and my kid’s grab the mail everyday, I don’t see a lot of the mail …
We didn’t have our trash out to the curb today, they ran a little early, so they got the trash container from the side of the house and emptied it! That is such amazing customer service! They have great prices and are always willing to help. Great company
I just want to say how awesome this company is! I’ve had horrible service with Patriot Disposal (signed up for 3 months in advance, card was charged, trash can never delivered, refusal to give us our money back & to top it off – now we have …
Have been using your service for 6 months and have NO COMPLAINTS! Quality service, great customer service! Very happy! Thanks so much!!!
Great service and reliable. Our old company was bought out by them and they still honored the rate although the billing changed to quarterly. And it hasn’t changed in over three years. They were flexible in payments until we cod get synced up.
We had used this company for a couple of years and had no issue with them until now (aside from them occasionally leaving the trash can halfway in the road). We had previously received great customer service. However, one day recently, the …
I switched from patriot disposal as they were absolutely terrible and moved to this company, and it has been so easy. They’re very understanding, never miss a pick up unless holidays which is specified that they will pick up at an alternate …
Ordered service on November 28th still have not picked up trash
I’ve used this service for years, and I would never choose a different service. They are locally owned, provide the lowest rates for services, and are efficient. I strongly recommend that this be the service you choose if you are new to the area, or that you switch if you are currently with a different service.
You people need to remove ALL the trash from the trash can, not just some of it. Each time there is more and more trash left in the bottom. I put all my trash neatly in small plastic grocery bags and there was a lot of bags still left in the bottom of the trash can. There is no excuse for my trash can not being empty.
I have had this service for years and have paid a guy they have to pick up large items multiple times. I’m in the process of moving out and no one came to pick up my trash this week when I called to cancel and see what was going on they …
Locally owned, Recycling ♻️, I appreciate that the telephone is answered personally & customer service is Awesome! (Terry was the BEST!!! )
BEST trash service we’ve EVER had!! One of our most favorite companies to do business with, very professional, reasonable rates, always friendly!!!
The patience, and understanding of Ozark Refuse is amazing. They provided great service to me for four years before I moved.
Have had two instances in the past month or so that this vendor has not picked up our trash. The first time, I called in and they advised me that the failure to pick it up was due to the trash being filled with ‘yard waste’ which they …
Excellent pricing. Excellent service – an actual person answers the phone AND is pleasant! The difference between Ozark Refuse and my previous company is night and day. The person who answers the phone has a personality, is helpful, and …
It seems like this is the only way to get a response. I have called 6 or 7 times between today and yesterday requesting our trash be picked up as it was missed again for the 3rd or 4th week in a row. My boyfriend has tried messaging and …
It’s hard to get into contact with this business, every time I’ve called it always leads to voicemail. 1 time they have called me back, but other times I never got any response. I was only calling to pay my bill over the phone but I had to …
I keep asking myself why doesn’t everyone in Springfield use this trash service. They are so affordable, reliable and friendly. Wake up people, you need to use local businesses.
Fantastic company. Have been a customer for 17 years. Can count on one hand the number of times they couldn’t come due to bad snow storms, and generally come the next day. Rarely raise their rates. Highly recommend!