Insurance coverage from Pacific Specialty Insurance Company pairs superior protection with excellent customer service. Find a friendly local … See more
Read More| Friday | 8AM to 5:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5:30PM |
| Tuesday | 8AM to 5:30PM |
| Wednesday | 8AM to 5:30PM |
| Thursday | 8AM to 5:30PM |
5515 E La Palma Ave Ste 150, Anaheim, CA 92807
(Translated by Google) They don’t attend well or in your language, they don’t answer the phone, they take time for complaints and in the end they don’t solve anything, especially Angelica and Kelly, nothing professional, they don’t do their …
Sketch company. Paid my insurance and they couldn’t email a receipt. Tried calling several times. Either nobody answers or the call gets disconnected. Wondering why AAA works with them. May just take my business elsewhere. Terrible reviews and not sure I trust them.
Very professional service!
Great attitude, you can tell they love what they do
Poor Service
This company is fraudulent
Good prices
Professional and very friendly!
Excellent customer service!!
Awesome food
Great value motorcycle insurance
Customer support is outstanding!
Horrible
Best insurance company ever!!!
Great experience and helpful staff!
Great company and great prices.
Great service and expertise.
Great customer service and claim service.
Thank you for your help. Great Job.
Best prices on motorcycle insurance
My claims adjuster is wonderful to work with.
Horrible company; one star because isn’t opción to put cero
Great place great people always a pleasure to work with them Terry Rogers
I was able to resolve the matters immediately.
Absolutely happy!
Excellent customer service always willing to help with any questions
Crooks dishonest is this honest insurance company
Pacific Specialty customer service, is excellent quick response
and very helpful
Quality, used them for years, great prices and service
I had motorcycle liability and they help out really good recomend
Easy to pay insurance policy online.
Phone calls are answered quickly and each call produces results.
I am on the 145 minute on eternal wait, and I am a producer./
Miserable service and no apology from them!!!!
Brian Young was very helpful and he got the job done.
One call and I get the things I needed and they are always ready to help.
Thanks Chris Fisher
Hal, the customer service representative, was helpful, kind and patient and knowledgeable while answering all my questions to my satisfaction.
I feel Pacific Specialty has served us well over the last 10+ years
Very pleased with their service . Great customer service the stuff was very honest and attentive
I will definitely recommend to friends and family
These guys are crooks. Like most insurance companies. Scum of the earth.
All I can say is run away, do not even answer the phone.
Great, easy, fast service. One of my favorite carriers to work with.
I was working with Debbie in getting my motorcycle insurance and she was awesome!
OVER ALL GREAT COMPANY AND REPERSENTATIVE ARE ALWAYS WILL TO HELP. THANK YOU FOR YOUR ASSISTANCE AGAIN JILL!
Have a question and call customer service. They are very nice and helpful, and answered all my questions. Very happy with their service.
I work for Allstate insurance and Jill and all the staff is wonderful and helpful.
Great company. Quick to answer calls and very professional & courteous.
Stay away tried to speak to a real person for over 2 hours to cancel my policy because I switched they would actually owe me some $ so I email them with my request and got no response they are a joke and over priced.
Spoke with Jill she was amazing. She was very efficient and knowledgeable.
Unusually these days, my call was answered quickly, and the representative was extremely helpful.
The reviews are correct, this company doesn’t want to be responsible for anything wrong with your home. They are only concerned with their payment.
there always so helpfull and knowledgeable , great company to work with and always ready to assist in any question we have
I’ve had them for motorcycle coverage for a decade. Best deal out there.
It was a pleasure dealing with Deborah Saloway, she is nice, friendly, knowledgeable and very professional
This insurance co. went from ok to totally bad. Beware doing any business with these rip off clowns. They have lousy adjusters and horrible writers.
They have a good product variety but the customer service is extremely slow and as an agent who deals with many carrier websites, their is about as confusing as I have ever seen
Female name started with a J was very helpful in getting a change done for a client’s policy!
Pacific Specialty is one of the only companies that provides liability insurance without selling more stuff than is needed and at a reasonable price.
Poor quality insurance , Do yourself favor don’t get insurance from this company .
Took me over year to get less than half my
Contractor estimated damage occurred on my property .
Pacific Specialty is a great company. They have great rates and are very easy to work with.
At Pacific Specialty their reps are always professional but personable when I call them with questions. They always answer my questions.
As an agent I am very satisfied with this company, the underwriting department is fast and effective.
Worked with Alec in Customer Service, he was able to get me everything I needed within 5 minutes! Excellent Customer Service Dept!
Kirk was amazing and needs a Raise!!!
Called to cancel insurance. And they kept on bulling me . saying they have no record ?
So be careful with these guys
Requested a PDF of HO Insurance Declaration page and received it within a few minutes. Very responsive.
Laura Linemann and Pacific Specialty got me covered and back on the road! Thank you for the smooth transition and clear communication.
As an agent, I have found Pacific Specialty to be one of the easiest and most reliable home, and motorcycle companies to use.
Excellent customer service. Very professional and took time to hear my concerns.
I called in regarding an issue and it was all handled within that same phone call with Jill. Super knowledgeable and made the process easy to understand.
Pacific Specialty makes it easy to work w/ them. If I have a question, I know I can count on them to answer my phone calls/questions promptly. Thank you!
I’m never on hold for long. They’re very reasonably priced. Very good customer service.
Pleasure to do business with. Rep knowledgeable and pleasant. In a time when too many people do not want to do their job. Thank you !!!!.
Great communication and follow up from Deborah Saloway to assist us with processing a payment for new business.
Jill is very good, very responsive, and professional. She will take the time to get things done right.
Its so refreshing to speak to a Company whose representatives not only have great customer service but are also super responsive and knowledgeable.
After being rejected by some of the more “Well Known” Insurance companies for my home owners insurance just because my pool had a slide and a diving board, I was able to get coverage with Pacific Specialty. They helped me out when I needed them most
This company is very easy to do business with. The customer service department is phenomenal as the representatives are professional and personable.
Had a very good experience with Tracy. She is very professional and courteous . I would absolutely recommend them to anyone needing insurance!
As a Producer for Pacific Specialty, their customer service is unparalleled. Efficient, courteous and know how to fix a problem.
My payment didn’t process and policy was going to get cancelled so I got a friendly email from a person directly vs an automated email and got it resolved asap. Very responsive.
As an agent, the customer service was awesome. They listened to my needs and assisted with knowledge and respect. LLM
Teaser rates…. with almost no useful coverage…
A great place to get all your insurance needs met. Laura was especially patient/help full by helping a person navigate need for insurance in certain area!
Great Customer Service. Jill was great in helping me with all my questions. Love doing business with this company.
I spoke with Jill in customer service today who was exceptional and went out of her way to get me everything I needed and MORE! You have a fabulous team to be proud of.
Don’t use this company!
I thought I had a good insurance and now that I need them they denied my claim.
They use the wear and tear excuse so then don’t have to pay you!
Please, use another company, I know many people that have had the same problem.
Everybody who works there are friendly. I took my ducati there to get fix…. And I’m happy with the results… I definitely recommend This place.
Fantastic service, very responsive and helpful. Didn’t try to push unwanted coverage on me. Cheapest moto insurance I’ve found!
A pleasure to work with. Everyone handled our claim promptly. And the follow up after was nice too. I wanna say Thanks to everybody who helped
Every time I call Pacific Specialty has one of the best costumer service reparative. They answer all my questions and concerns as well as provide great additional information.
When dealing with this insurance company, I have had good communication, and they are always professional.
They have always been very helpful with any questions with my policy. It’s actually in my opinion a joy to speak with there staff.
Customer service support is amazing. Hold time was minimal, they answered right away. My questions were answered efficiently, staff was very profesional and courteous.
Great Insurance Company to work with. Rates are awesome and customer service personnel is very knowledgeable.
Excellent customer service by Debby in underwriting. Much appreciated and will always use Pacific Specialty Insurance.
!!!!!!!!!STAY AWAY!!!!!!!!the worst insurance company i have ever delt with in my life they will not take care of you when you need them most. i never usually go out of my way to write a bad review but i am completely dissatisfied with how …
Pacific Specialty Insurance Company is our got o brokered company at our agency. Their team is very responsive and helpful. Thank you PSIC!
I want to thank Mrs. Mckenna for the excellent customer service . Thanks to her I was able to help my parents with their claim process and got resolve in few days.
I had a great experience with Jill she helped me resolve my problem quick and Easy after having the customer change the effective date way to many times.
Could not insure my bike because if it’s age. Too bad. I was a customer of theirs quite some years ago for the same bike.
I’ve been with Pacific Specialty (Motorcycle coverage) for over 20 years. Best rates and customer service without a doubt, they’ve been there when I needed them.
As an insurance agent, Pacific Specialty is my first choice of carriers to quote my clients for homeowners insurance. All the staff at Pacific Specialty are friendly, knowledgeable and eager to help!
The wait time to speak to one of their representatives is 2-3 hours. I had one of their representatives tell me that, “it’s normal wait time.” Avoid using this company….and if you do use it make sure they are your LAST resort.
WONDERFUL COMPANY WITH AMAZING AND CARING CUSTOMER SERVICE REPS WHO ARE ALWAYS LOOKING TO HELP AND ANSWER ANY QUESTIONS YOU NEED TO GUIDE YOU THROUGH THE PROCESS. …
What a fantastic company! Response time was immediate, courteous, professional. The quality of attentiveness of attention provided by Jill was A+.
Have been with PSIC for 20 years. NO hassles experienced. In fact, when we filed a claim last year, the service we received was outstanding,
Pam Thi (Claims Specialist) was very responsive and helped walk me through the ins and outs of the process of what was happening with my liability claim. She was personable and great to work with.
Spencer Sam was my field adjuster and did an excellent job communicating and was punctual when we met. Based on my interaction with Spencer I am giving a 5-star review.
I called customer service for assistance with processing a CPL policy, and Laquita was EXTREMELY helpful and made my transaction easy and stress-free! She did an AWESOME job! THANK YOU, Laquita
I’m a Farmers Agent, and I appreciate this company so much! They will take the business that doesn’t fit in Farmers’ appetite, and they are all very professional when I reach out to them for any assistance.
Beatriz went above and beyond to help my father with our home insurance policy. I want to thank her for taking her time and explaining everything in detail. She did not have to do that for us but she did. Thank you for being so nice and dedicated to helping others.
CRYSTAL DAISS IS THE MOST UNPROFESSIONAL IMMATURE CLAIM ADJUSTER. Stay away from this company. She will ignore you for weeks and make you spend tens of thousands of dollars out of pocket and go back on her word. Make sure to document …
We have been using Pacific Specialty Insurance for 10+ years with no issues. We have not needed to make a claim, but they have always been easy to work with.
Their claims specialists are fast, friendly, and very professional.
I hope my premium doesn’t go up.
I had the worst experience ever! Dont wait for an issue to arise! Get another insurance and safe yourself from the biggest headache ever! They have no adjusters during the weekend and couldnt get anyone to approve more rooms for our stay. 9 ppl in 3 king size bedrooms was all i got.
I’m an independent agent and I spoke with Hal regarding a digital application issue. He took over the controls(quote), and corrected the issue to where all I had to do is refresh the page, submit, BOUND. Can’t ask for more than that.
Great service and overall experience! After buying a second motorcycle I was able to prorate to my existing policy for a fair price. Would definitely recommend.
I have talked to A LOT of different insurance companies and Pacific Speciality is so personable and caring. Their rates are reasonable, their coverage is outstanding, and if they can’t give you all the coverage you need they will find someone to partner with them to get it to you.I would not used anyone else!
Pacific Specialty was fast to issue payment for the main water line that started leaking at my house. Brian Parker was responsive and a good guy in getting everything settled. Thank you once again.
My name is Alberto Figueroa and I have had this insurance for a few months unfortunately I was involved in a hit-and-run my agent Phanrang Thi Responded to this claim with very professional very kind business like service I really …
I’ve been with them for a few years for my umbrella policy, haven’t. had to use them but they recently changed my coverage from 3M to 1M (I guess 1M is the the limit now), well ok, but they raised the price by 20%. So I left and went with Amica
It’s a great company to deal with. They offer very competitive products for Homeowners Insurance. The customer service is also really great.
Excellent service! Very professional, friendly, thanks a lot!
Raul Luevano came to our property was very professional and explained everything to us. He also contacted us each time he had an update on the appraisal and also dealt with our contractor and they got everything squared away.
I’m a broker for Pacific Specialty. We work with several insurance carriers and I have found them to be responsive and very helpful to me as I work to service our clients. I’m very happy with Pacific Specialty.
Customer for over 15 years, best moto insurance and there when you need them!
I’ve been an agent for many years and always get wonderful service when contacting PSIC on a client’s behalf. Today, I actually got a phone call regarding a client about to cancel. Helped me help the client avoid a lapse.
Beware of Goosehead Insurance in Fontana. I spoke with them about coverage for lost food in fridge and my agent said his family was up on Saturday and everything on the mountain was normal. He told me he had not heard of anything going on …
I spoke with Jill and she was so incredibly helpful to answer my questions. I needed to make some changes and she spent a lot of time going over the details of the policy to make sure I understood everything correctly. Great service!
As a Broker I am working with this company for almost 20 years.
Always enjoying to talk to very knowledgeable and friendly representatives, who always trying to do the best to help us , brokers and the insureds.
Pacific Specialty Has been my go to for Brokering out Homeowners Insurance for my clients that want a much Better price and I still handle all the servicing for them and they love it .. as a new Agent starting my new Career when most people …
I’ve been with Pacific Specialty, for 20 years. They are always friendly, efficient, and make a mundane task a very pleasant experience. I can’t imagine not having them there for me, when I needed them, it was always the easiest dealings.
My insurance is paid from an impound account in full. They cannot credit my account until the check clears. Right now on their website, it shows my policy expired at midnight today. I’m not feeling that “their priority is me” like their website states. Hate this company. Will be making a change.
Pacific Specialty has been great for my clients that need specialized coverage options, the most common product I place there is HO3 with fire and lightning roof endorsement. This has been great for many of the older homes in the Inland Empire.
Angelica Etheridge Property Claims Examiner for Pacific Specialty Insurance Company was AMAZING!!! I have never written a review for insurance haha who would insurance is usually pretty boring and most of the public has distaste for …
Last year I received a notice that they needed pictures of my roof and also copy of roof contractor invoice. Those were sent in and then they said they didn’t receive the pictures. My roof work was done in 2018. Now it’s time for renewal …
Horrific customer service. They take your money but do not answer the phone. What a joke
Pacific Specialty is a great home insurance carrier as I have been working with them for over 30 years servicing my San Diego based homeowner clients and everything from their claims service to customer service and pricing has been nothing but top notch and could not recommend a better company to insure with.
They seem okay but I go to pay my monthly premium on the beginning of the month and the web site does not allow me to. Filled a claim earlier this year and seemed to take them longer than others to satisfy the claim. I will say I find their rates pretty good however. Small company feel.
My home has been insured with PSIC for the last 15 years, while I have had no actual claims, I have had to call PSIC a few times over the years with occasional questions and to get clarifications on things that piqued my curiosity. They are …
PLEASE DO NOT EVEN THINK ABOUT DOING BUSINESS WITH THIS COMPANY! IF YOU ALREADY HAVE A POLICY, CANCEL IT ASAP!!!!!!
I discovered water coming out from under my dishwasher and I reported the water …
They canceled my insurance due to “non-payment” WHILE THEY drafted my bank account for the payment. They didn’t even have the courtesy to let me know. When confronted, they said it was due to a computer “glitch”. No insurance provided but …
Pacific Specialty insurance company was swift and quick in a time of need. My experience was great and received impeccable treatment from all parties involved that helped along the way, a special thanks to Pacific Specialty and Dwayne S. Beck & Associates. Really appreciate your service and help.
In 2019, this company came to my home and inspected my roof unbeknownst to me. I received a notice that I needed to get a new roof or they were going to cancel my insurance. In 2020, I got a new roof by a licensed contractor and submitted …
Pacific Specialty is my go-to when brokering property and casualty insurance. Their reps are always professional but personable when I call them with questions. Their claims department is responsive and fair. Highly recommend!
Worst insurance company I’ve ever dealt with… we canceled our policy in November and they have yet to issue our refund. Every time I call they can’t seem to find my account info. First person said a refund was issued December 7th. Second …
This company is first class. Matthew responded quickly, was professional and friendly and made things happen quickly. I haven’t had this kind of service with anyone for my home insurance in the past, I’m a first-timer.
Rebecca McKenna was very pleasant and helpful. She made sure everything was done in a timely matter. I was devastated that I lost my diamond in my ring and she made sure everything was done within a week, I put in a claim, she had it …
I have been with Pacific Specialty Insurance for many years for my motorcycle insurance. Think theirs customer service people are very nice and helpful and their price is very reasonable. I have recommended them to many of my friend.
I have been with Pacific Specialty for 18 years, and they have always taken care of me when I call into pay my bills. They are always friendly, responsive and very professional. The coverage and rates are very good too. So, Thanks Pacific Specialty.
WORST COMPANY IN THE INDUSTRY! The adjusters are a bunch of crooks. They are all smiles as long as taking your money. but if there’s a claim they will fight tooth and nail with you – totally unprofessional, and unethical cheaters! They …
After terrible fire damage to our property, Jacquelin Her of Pacific Specialty Insurance helped my partners and I receive all the assistance we needed to rebuild our property. She was quick to respond to all our inquiries and she was easy …
While I was overseas, my apartment was severely damaged due to a burst water pipe. Pacific Specialty team and especially Angelica Etheridge and Raul Luevano helped me to get my claim processed seamlessly. Angelica’s multiple follow-ups gave …
Scammers.
If you need repairs you may as well not be insured. I don’t typically ask insurance to fix anything but trying to get a claim filed on a roof repair and being …
This company is HORRIBLE. They are nothing but a bunch of lying thieves. We had a water leak under our house that we did not know of and called them once we noticed the floor was heating up and they sent their adjusters and said that the …
Worst in the industry! Deserves negative stars. Adjusters are a bunch of crooks. Beware of this company…they can commit fraud instead of entertaining your claim. Wonder if there is any truth in the reviews with 5 stars.
This is a terrific insurance company. They coordinate with me well,
listened to my “story” well, and kept track of all the various layers
of resolution. I would not hesitate to give Matt T. in your Claims
Dept. a huge “10” for the way he has handled all of my insurance need.
My mother has had nothing but issues with this company. They have made things extremely difficult. My mother has had her house in her name since my father’s passing. My mother needed a water leak filled When she called she filled for the …
I have a motorcycle insured with Pacific Specialty.
I am sure that the job of insurance adjuster is very difficult. It is a time of high stress for the client, possibly causing injury, and or damage to property. …
Being an insurance broker can be difficult sometimes, because we work with many different companies and underwriters. I am so glad that we work with Pacific Specialty because they are actually easy to get a hold of and take the time to help …
Matt was outstanding in his responsiveness, and he quickly took care of our insurance claim. Professional in his quick turnaround in ensuring our home was taken care of, and did all necessary follow-up. Highly recommended over the large insurance carriers.
I have partnered with PSIC for 24 years now and I find them offering a competitive insurance product with good coverage and pricing options on primary, secondary and rental properties. Their product portfolio is deep which is a plus when …
I pay for the monthly payment I can’t even get anyone to help me with my password reset to get into my account so I can get a copy of my insurance . Just emails and robots on here …
Communicative on a claim, but denied on the payout of claim related to tree on the roof. Creating access to the damaged area and a safe work zone is always included in an equipment assisted rooftop tree removal , but they refuse to pay …
Jill was extremely helpful, personable, and very knowledgeable. I appreciate these qualities and I am very happy with Pacific Specialty Insurance. It’s rare these days to call, not get an automated system, and immediately get someone on the line who knows what they are doing! Thank You Jill!
This insurance company should be not be in business. They really don’t care about you, your problem or claim.
You can’t call them because they don’t answer phones, it goes into …
I’ve been working with Pacific Specialty through my employer Payless Auto Insurance Brokers inc for over fifteen years and have always had a great experience when selling there home insurance and with customer service. There claim service …
I just renewed my policy because I bought a new motorcycle. I have been with this company for many years and have never had a complaint, though I have never had a claim either. But Laura was swift and efficient in changing my policy over to the new motorcycle and I appreciate that.
The service team at Pacific Specialty is always my go to team for challenging properties. They are always so nice and friendly. I like to kid around with them and they make my day go by faster. Everyone I have talked to is very knowledgeable and super helpful. I highly recommend using Pacific Specialty.
Most of the customer service reps and underwriters are very helpful and responsive. The only issue I have as an independent agent is that I have is the reason I have to contact customer service , or underwriting. That’s because their new system is a hot mess.
As an agent I appreciate when a customer service representative takes the time an effort to provide the assistance I need. Today I spoke with Kirk Goetz to help resolve an underwriting issue I was having with a quote. He provided me the necessary information so that I could get a quote generated.
Would give it negative stars if possible. My mom called last year to file a claim after the wind took off the roof shingle. They sent someone to inspect and were gonna cover the cost. Point being they messed up the check 2 times and it had …
Worst worst worst experience ever dealing with this company for our homeowners insurance. We provided all requested documentation and 3 different independent evaluations of the damage done to our house and they still have found every …
Deborah is my new favorite Insurance friend… fast, easy, and pleasant service to work with. I would recommend Pacific any day – after years and years of dependable service, through many many motorcycles over those years. Two thumbs up!
We had a fire in our mobile home and Jacqueline Her was totally professional and returned our calls promptly. She took care of our claim and was very helpful in getting things handled quickly. Very pleased and would highly recommend her and this company.
I always have a great experience working and dealing with Pacific Specialty. I am particularly happy with Jill Russo. She always goes above and beyond to help me out and gives me tips for next time. Her son, I believe his name is Jack, he is also great always so helpful!
My review is based on my interaction with Kelli Dosey. Our home had sudden water damaged. She came out to inspect the damage. She was on time, very informative and explained the whole process to me. She did not make me feel like I was …
HIGHLY RECOMMEND!!! – I am impressed with their Claims Adjusters’ timely and professional handling of claims and getting insurance claim checks processed quickly. …
Our home had water damage that ruined the walls and wood floor in the kitchen and dining room. This happen during the peak period of COVID last year. PS got the restoration company and very quickly and safely. Because the wood floor was …
Everyone from the adjusters to inspectors to agents were amazing. They took care of my claim faster than I thought possible. Extremely courteous and caring. Settled at a very fair price. I highly recommend Pacific Specialty Insurance. I’ve been with them eight years and have never had a problem.
Pacific Specialty has always been super easy to work with and things flow so smoothly that I always feel good recommending them to clients looking for the best insurance. A special thank you to the customer service representative named Kirk …
Can’t talk to them and still unable to fix an issue with them or Allstate wow I emails is not good!
I’m glad we have our homeowners insurance and earthquake insurance with Pacific Specialty Insurance. Matt Tackett, you’re the best! We had no idea about filing a claim but he explained it well, helped us with the processing. It was a …
19 years of great service for 3 motorcycles today was my last day. I just got old.. 😀 …
I have been using Pacific Specialty for motorcycle insurance for over 5 years and have to say I have always been pleased with their customer service and quality. I unfortunately have gone through 2 instances of having my motorcycle stolen …
As an insurance agent, the thing I appreciate most about a carrier is their willingness to listen, improve, and make things easier on us. One of Pacific Specialty’s clear goals to improve themselves and make sure any issues are resolved. I …
We will not be renewing our policy we were in our home less than a month and had sudden ensuing water damage occur in our kitchen (I had just paid to have the kitchen painted) after 9 months of pictures, plumbers reports, water mitigation …
I’ve had Pacific Specialty Insurance for several years, and yesterday was thr first time I had to contact them. I was quite impressed with the professionalism and the prompt response to address my inquiry. Would definitely recommend this …
I had some water damage at my rental property. The agent who worked on my claim, Matthew Tackett was one of the best agent I ever dealt with. The communication with him was so smooth in a timely manner with lots of detail. I was surprised …
Let me start by saying, this insurance company will cover under your policy as long as you report your “issue” the very minute you experience it (like even before you put towels down on your floor due to a water leak) otherwise, they’ll say …
Anyone with a motorcycle or other insurable vehicle, do not use Pacific Specialty Insurance Company. When my old bike got totaled they continued to charge me Insurance on it for 4 months (even though I repeatedly called and emailed them …
Jill is wonderful. She is so helpful every time I call into Pacific Specialty. She goes above and beyond to make sure all my questions are answered and is very knowledgeable. We have a great relationship with the service team at Pacific …
I really appreciate this insurance company and the employees here, especially Pam Thi. She was very helpful on all my questions and walked me through a different situation we had. Thank you for the awesome job and putting your customers first. I highly recommend this company to everyone that would like honest and sincere employees
The worst insurance company ever. Good luck trying to speak with anyone. All they do is steal your money and not cover you when actual damage does occur.
Chelsea Renfree was great! She helped me us through the whole process.
Worst company ever, I filled a claim back I. December 2021 and to this day I haven’t heard from them. I call the adjuster 15 times and his supervisor 3, left messages and still haven’t heard from them. Thank god I found a lawyer who’s going …
They charge a $105.00 yearly renewal fee. Plus your monthly regular insurance fee. I really donot appreciate the Baloney renewal fee. What a scam..
So annoyed with this company. Ot had been a month with no resolution. Have been calling to get my house restored and no follow ups since demo. Please contact us!
Horrible company! I pay my bill and every month they try to cancel me! I’ve only had ONLY one good customer service representative and the rest are quick and dismissive. This company does NOT care about their customers!
Marvin is absolutely the worst agent I’ve ever met. He is completely rude and condescending in his mannerisms. I would not recommend this company to anyone because of that one employee.
My P.S. adjuster collaborated with the building contractor (the contractor my P.S. adjuster induced me to use) and between the two of them exceeded my claim amount with fraudulent charges from the contractor. Then when I ask for reimburse …
Rebecca who represented me on my claim, was awesome she took to the time and reassured me that everything is going to handled how it was supposed to. She made sure that my husband I were taken care of well amidst the situation . Definitely can recommend.
If you want to buy insurance from this company, be careful not to choose it because of its low price. One of the easiest ways to verify, if you want to pay them, their phone is always answered quickly, but if you want to make a claim call, …
This company has the worst most rude and uncaring adjusters ever! Especially Casey Forester! He hung up the phone in my face the very first time I called. My claim is from 2019 for a house fire and we still have not received our settlement. …
Horrible customer service. They’re quick to take your money but file a claim and right off the bat the adjuster pretty much let me know they’ll probably deny your claims. Especially if you get adjuster Kimberly Gateb. She’s rude and has a …
I been insured with Pacific Specialty ins. A very short time , I moved to my new home 6/2022 and on 8/2022 have a pipe burst, and my kitchen flooded. I called the ins. Co and they guided me , they order water restoration co. And told me …
I have been insured with Pacific Specialty for six years and had never used it until now. I would like to thank Chelsea for all her hard work in resolving my homeowner’s insurance claim. Chelsea is very proficient in communicating with …