A 199-bed acute care hospital, Palm Beach Gardens Medical Center has served the health care needs of Palm Beach County and the Treasure Coast for more than 45 years. You have access to a broad range of services, including comprehensive cardiac care, orthopedics, diagnostic imaging, general and robotic surgery, outpatient surgery and 24-hour emergency care.
| Sunday Open 24 hours Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours |
3360 Burns Rd, Palm Beach Gardens, FL 33410
Great hospital the care for their patients
Perfect example of what is wrong with healthcare in America
As good as a hospital gets, nurse doctor staff the best
Wouldn’t recommend. Very Unprofessional Dr.’s.
My brother is there now, it’s a disgrace! The lack of attention and care is horrible!!!
Great care best hospital in the area. Great staff.
Here they care for the patient. Made me fell better.
One of the worst experiences in my life!!! Stay away!
Professional, courteous, and an all around positive experience.
Girlfriend got into a car accident she is pregnant took over two hours for her to be checked out!!!!
What is happening to Tamara Drock is so wrong. Shame on you!
Experienced staff and doctors who genuinely care and go the extra mile. Highly recommend !!
Go to Jupiter hospital if you need to be seen within 7 hours.
Very fast and friendly. They took great care of me
Too many errors to put on a public site.
The food was very good, food service staff was very nice!
Such kind helpful Doctors and nurses. Great food snd better care.
Good service and good food.
The nurses and doctors are great. If you have to be in the hospital this one is great
Map says hospital is permanently closed. I called and they are open. Visited a friend there and seem up to par. Clean.
Great Hospital, decent ER, staff is always nice, could use a little improvement tho
We have been waiting in ER since 6:15pm. Only one Triage Nurse.
Does not take care of patients nor take into consideration they might be telling the truth about their pain and what’s going on with them
I had foot surgery a few months ago, staff was amazing!
Dr Cohen amazing surgeon!
The best hospital I’ve ever been to staff , food doctors great enjoyed it !!!! Thanks very efficient with work and accurate thanks for the help !!!
I loved it here. The staff was great. I even went out of my way to get them donuts for the floor.
They only have one Doctor in their ER intake and they don’t have a method of getting urgent patients to Doctors. AVOID THIS ER IF YOU HAVE AN URGENT EMERGENCY
They gave stitches but never addressed my other wounds.
Horrible care. They allow their patients to die rather than give proper treatment
Your phone number doesn’t work. Fix it.
Won’t let ailing and dying patients see their families. Its abuse
All over the news that doctors are walking out and refusing to treat unvaccinated people you guys should be ashamed!
The surgeon was great! The evening and night nurses were kind and empathetic.
This place is dangerous nurses are abusive and more.JEANNIE IS THE WORST OF ALL
IGNORANT
AND INEPT.ADMINISTRATION AND ARE NON EXISTENT.THEY WILL BEAT YOU UP AND RESTRAIN YOU AND MORE.
Dr. Snyderman refused to help me. He never even saw me and refused treatment for a life threatening emergency.
Instead of healing people…..they’re killing people and using Gestapo tactics to keep loved ones from being able to see their family!
Gross negligence and incompetence on every level! Even in an emergency I would go out of my way to get help at another hospital. They should be ashamed and shut down!!
Recently took my daughter to the ER, nurses and staff very efficent. The doctor not so much very unprofessional and misdiagnosed my daughter.
I wouldn’t recommend this hospital to anyone. They have no clue what they are doing. I’m shocked at the inadequacy of all staff from kitchen, nursing, anesthia, and especially cardiac floor nurse managers.
Terrible, nurses are rude they prefer talking to each other rather than listening to you, the hospital needs a better management with the cleaning, bathrooms are disgusting
The doctors here are some of the most caring!! They only do what is best for their patients and community.
This hospital is despicable. I wish I could have give zero stars..Shame on you for the games you played and your lawyers with my friend..
Go somewhere else, there are plenty of doctors and medical care professionals in west palm. I made a request to have me information sent to another doctor and it took a month. During that time I had to call them again and again only to put on hold for 30mins only to be hung up on.
If you want to die …. go there . They do not listen to their patients, or their significant others , and unless they there aren’t a lawyer , they will not comply to your wishes
I had a very pleasant and very pleasurable experience with Jesse in Medical Records, She is a Great asset to the hospital very compassionate and caring individual, Thank you
Excellent service. Doctors, nurses and nursing assistants- great bedside manner. Patient and sensitive. The were professional and kind. 4/2/17 to 4/4/17
Billing Dept is offsite. I can not get them to send me a bill all they do is leave phone messages saying I owe money. I told them I will not pay over the phone and need to see a bill. They can not do it.
i have never been to a hospital where you couldnt have a loved one stay the night with you…..having been here before for longer then 2 months knowing the staff at night is understaffed after having ortho surgery and coming back to your …
Recently had to take a family member to their ER, from start to finish the entire process was smooth and professional, we were in and out in a reasonable amount of time based on our situation.
Everyone from admitting, MRI, 2 West, pre op, surgery and post op were all outstanding! Everyone was courteous, professional and caring. Highly recommend PBGMC.
Takes 3 hours to get vitals done after they forgot and asked me did u get your vitals done ? What a joke
Sept.28th.my 63 year old mentally ill sister was admitted to this hospital for high blood sugar.She was kicked out of a ALF and is homless.I would gladly care for her if i could.Not only did they discharge her, they told her to leave the …
My mother is admitted in the this hospital and they are refusing to give me a drink I already fainted and hit my head on the dresser when I went and asked for one they refused a drink AGAIN after I collapsed and blacked out for 2 seconds.. …
The staff in this place is just amazing. I’m thankful to all nurses that were there today, especially Karen, the most professional and sweet person ever
Went to see a friend of the family recently & it’s top notch. People doing their job but being pleasant/professional too. That friend had no complaints. If I ever need help this is definitely the place
Worst hospital I have ever been to. Dirty, Nurse Theresa in the ICU is rude. Nurse Supervisor Racheal needs not to work here. Nasty & a liar.
I had open heart surgery here and received the best care. The food served was delicious and everyone I came into contact with was wonderful. I highly recommend this healthcare facility……
Liked the doctor’s but I gave one star for waiting time. First day 7 hours ,second day follow up it’s been 2 hours and still waiting for nurse to wrap it up.
ER room 10. Filthy! There are more germs in this remote than the whole ER!
Well starting off by looking at my personal info after leaving the medical center, I realized what they wrote as my presenting complaint was not my complaint, and no information as to why I ended up in there in the first place, and at the …
The way they treat their patients families is horrible. Not allowing a family to be by the patient’s bedside is totally unacceptable. What are they hiding?
I had a 3 seizure in a row and they let me go home after I repeatedly said I feel numb.
This is by far the best hospital experience I ever had. Everyone of the staff who I had eye contact with smiled! Clean, friendly, organized, informative and professional. What more can you ask for?
The staff is amazing. My room is across from Dialisys and the child having his treatment is laughing and telling stories. Something to be greayful for
Food is also great and place is kept clean
Denying patients life saving treatments is just wrong!! Shame on all of you! All about the money, because you’re definitely not about saving lives!
I HONESTLY LOVE THIS HOSPITAL I HAD THE BEST NURSE PRISCILLA CRIBE-holness she’s such an amazing nurse careing and made me feel very comfortable and treated me with respect made me laugh when I’m in pain to distract me from thinking of it YOU GUYS ARE A BLESSING ❤️
I was here for 8 days with covid. Everyone was very friendly. Food wasn’t bad. I hope I never have to go a hospital again, if I do I’ll be coming here.
I will be letting everyone know about the terrible care you give to your patients and the way you treat their loved ones. A hospital is not a prison.
Great hospital, great staff, good service, even in these trying times.
Awful customer service these people will lose your information. Waste your time and upset you. I hope they fire whoever is doing there filing. Go to urgent care MD I had a much better experience. These people are not professional.
Mom was admitted in ER with A fib. From the time we arrived to today the service has been nothing but 5*. Excellent service and staff members are great. Keep up the great work. J.Divietro
Shady.
Patient was only at PBG Med Center for a few hours, and yet PBGMC tried to slip in a ROOM AND BOARD charge of $4,284, apparently hoping nobody would notice. …
Appalled at the front desk etiquettes. None whatsoever.
I just went into the ER literally 5 mins ago and walked right back out. The “man” at the front desk was so rude. I asked if this is where I sign in for admittance and he (in an aggitated manner) pointed at a sign and said do you see that …
We were forced to visit this provider while vacationing in palm beach gardens. An insurance billing error resulted in a payment due from the patient. Although we tried to reconcile with palm beach gardens medical center, they refused to …
RN Judy Solari is very professional n polite. She is compassionate n provides great customer service. We feel extremely happy with her & also very at ease , all because of her. We rate her 10 stars fir her Greatness ! Thank you Judy Solari <3
Don’t even think about it to take any one there .
Stuff are very rude ! Nurses has no compassion!
Employees they don’t even speak English.
Júpiter Hospital is the best !!
Cliffford Budelman got surgery for partial kne replacement awoke to attendent tellling me I might of had a full knee replacement , I had compression sleeves attached to calves for blood clot prevention, but they weren’t hooked to the …
100% IDENTITY THEFT RISK………..AT PALM BEACH GARDENS .
A young family member had to go to the ER at West Palm Beach Gardens Medical …
The hospice team on the 2nd floor took care of my mom until her last day.. the family of Juanita Mann are ever so grateful to all who played a part. May God continue to Bless you all!! …
Very efficient…staff pleasant and competent…doctor great operation staff perfect
Have not been and ER for ever and recently had to at PBG Medical Center. Multiple tests had to be run and all were efficient and kind. Dr Mcfarland was great and explained everything very well. The check out packet gave me everything I needed too. Billing too was in order. Thank you staff
My name is Jeff Thomas. I recently stayed at Palm Beach Medical for approximately five days. During my stay I encountered a very nice and cordial young man by the name of Francky. Francky was responsible for transporting me to and from …
I have been a patient at the facility, on and off. As each time l was hospilized, the Nurses and Staff Members on the Telemetry Unit was very caring, loven, and so understanding. Their Nursing skills were outstanding thanks to Cindy the ( …
Terrible doctors. Misdiagnosed something that was clearly on their own lab report from a blood test they took. Of course we get a huge bill from the doctor who messed up and the hospital wants to get paid as well. For what!? They checked us …
I was just released after a week at Palm Beach Gardens Hospital and I cannot say enough] about the excellent care I received there Everyone and particularly the staff nurses are exemplary. This hospital is a class act and besides that they have really good coffee
Visited ER in the early hours of Monday 8/30/21. All staff very friendly, helpful, professional, informative. Our situation handled promptly, effectively, & to our satisfaction.
If y’all didn’t actually walk out and claim to not treat unvaccinated patients, then sounds like you need to settle this in court with the news outlets that spread the lies to begin with for defamation etc. Show us in court that these were lies and prove to the public, that you treat, that they are lying.
In this hospital hospital/emergency department is absolutely agreeable my mother was taken there by ambulance speaking on her her behalf and as power returning over her care this facility does not seem to follow state and local laws in …
I ask you, “Who can love a dentist”??? Answer, ME. I had been going to another dentist for quite a few years in Boynton, but, he has now left his practice. I always hated going but still went though I was always scared stiff. I am a bad …
Was seen at PBMC Emergency Dept on 9/21/17.
I was lucky ED Doctor and staff didn’t kill me. I was accosted by a nurse, told I needed to receive IV Iodine for a test, even though I am allergic. I was told …
Had surgery at they’re outpatient center Nov 20, 2019 service is excellent , nurses are excellent I have to say the entire staff was really good. I was very please and I came all the way from Miami because my Dr. is here in Palm Beach.
This is the worst Place to take your love ones.. if you go there for covid , they from the start will push you regarding the use of a ventilator , nurses and doctors will lie to you and they will always tell a different story , so you will …
Absolutely no communication between doctors and nurses to patients. Medicare is billed for no other reason than for the hospital to observe a patient and then when that coverage expires all of a sudden they find another excuse to bill for services. NO WONDER OUR PREMIUMS ARE SO HIGH!
With all this COVID going on, i still have never had a better experience in an er. Ashley was awesome, and all around never had better bedside manner. Can’t believe the positivity of all the staff, especially because i know it’s a trying …
Was in Florida for winter and developed a high fever,chills. Had to find a place to go as I have other medical issues and my age. Went to ER and was promptly seen by a very nice thorough nurse. Was taken into ER , greeted by another nurse, …
I spent one night at Gardens Medical Center. Everyone I came in contact with was excellent including the food staff who were quite pleasant and professional. From the emergency room to my regular room, I was very pleased with the professional manner in which the staff handled my progress.
I got a call that my granny wanst doing so well and I needed to come down as soon as possible. I lost all emotion and didnt know how to take the news. I didnt know what to expect. I had a heart to heart experience with a pretty awesome kid …
This hospital has gotten worse and worse. My father has had things lost/stolen while in surgery. Things I’m 100% sure where there end up missing when he gets moved. Lost dentures last surgery, this surgery his phone charger is missing, …
4.5 stars : After a rough start in the I.c.u. after the stents procedure, I spent almost two months in the hospital. Before the mitral heart valve repair was completed by the amazing, caring, humble Dr Katz, myriad tests were performed by …
I came into the ER via ambulance a few months ago. I have very mild cardiac issues but also have orthopedic issues wich affect the left arm and left shoulder. I was worried. They were great during this experience. They let me go home BUT …
My wife, Maria Teresa Rodriguez, had to be admitted twice on the easter weekend, thru the emergency room. Services and care were excellent, specially from nurses Mindy and Odalys. They were responsive, showed care and went the extra mile …
I was pleasantly surprised at how wonderful my experience was at PBG medical Center. They took me in right away, because I had a very deformed broken arm. The staff were very cheerful and calm and they comforted me right away. Dr. …
have been here a few times and I can’t express how grateful I am to have met Franky. I honestly feel like he is my angel in there. Going through this transition and not having family down here is hard but the encouragement and love he shares with myself and patients is breath taking. Great asset to your facility.
I was in and out in a reasonable amount of time. Other than the practitioner everyone was decent. Considering I will get a $1500 or so bill, I would expect better bedside manor and at least a prednisone (AKA Medrol Dose pack) prescription …
I thought I am only the one that the nurse were rude to me, after reading other reviews. In that case, the nurse are stressful and tired. So HR Dept., should look into their work load.
I had a 5 day stay and the staff and faculty were good to me and my family. I’m very grateful for everyone who saw me. The nurse was very attending and sweet to me. It was the upmost care.
Thank you
Recently had a cardiac cath at Gardens. My cathlab holding nurses Gilberto and Sharon were great. During my procedure Glen, Jim, and Kari were great as well as the others in the room That I can’t remember. Everyone was professional and …
Was discharged from the hospital before we could figure out wat meds worked. I’m currently on yotube and google to see how to live post op jaw surgery, cleaning my mouth, how to eat, etc. because they cared not to share those details with …
The hospital is old and outdated. The in patient rooms are dirty. The nurses are inconsiderate. I stayed their 5 days and I had to ask to have my floor mopped and bathroom cleaned. I have stayed in 3 hospitals over the last 10 years and this place was a nightmare!
Everyone was very hospitable, friendly and warm. The doctors, nurses, nurse aides, kitchen staff, facilities and just about everyone I came in contact with was willing to help and made sure I was comfortable. The facility was very clean and well kept. I would recommend this hospital to anyone in need of quality care.
Horrible service. Rushed me right out the door without really listening to me and believeing how sick i feel and hurt. The np/dr. Had an attitude, told me the emergency room was for emergencies and to go to the heslth department if i have …
Came in to the emergency room and ended up being admitted to the hospital because of bad cellulitis in my foot. The quality of care was excellent. The food was very good. They were very attentive to my needs.
I scheduled an appointment at PBGMC for a CT scan. I arrived 20 minutes early. It took the administrative staff 30 minutes to process me in, with only one person ahead of me. Meantime, security staff went in and had long conversations …
My husband has been in the ICU for eight days and I honestly can tell you that we could not have made it through this difficult time without their incredible staff. Everyone has gone above and beyond every single day. The coordination of …
Had a grand mal seizure in April, 2018. I had the best care in the ER and in my room. Doctors and nurses were capable and courteous. Food was excellent. Checkout was fast and concenient. I would most definitely return.
I wouldn’t even give 1 star but that’s the only way to be able to give my opion of this place… the staff are rude and have no idea what is going on with there patients. My husband was there for 2 weeks they never could Tell Me anything …
Shawna Black Patient Care Assistant is very polite & professional. We called for help & she was there as quickly as possible. She showed us LOVE & COMPASSION. Shawna is Top Notch , the best in her job. Also Richard Estrella RN is super …
Never will return. The waiting room was filled with people’s garbage. I had to wait, shaking and crying, for them to even take me into triage, where they swabbed me for the flu. Then they brought me into triage and into iCU and plopped me …
Not the place to come if you are having a serious and real issue. After my MRI came back clean, the doctor treated like I was faking my symptoms and wasting time , symptoms I never had before in my life. I don’t do drugs, do not smoke, I am …
Horrible experience, I was discharged prior to being told what was wrong. I got worse and they continued to give me medications I was already prescribed and took prior to going to the ER, because they didn’t work. The nurse practitioner was …
Recently I had to come in to the ER because I fell down the stairs.
I was placed in a room with no bathroom. When I said I had to go to the bathroom, I was asked if I could WALK down the hall to one, right after I was told I was …
The wait time was short. The doctor came in stating that she was an ER doctor and only treats real life threatening emergencies. Since my daughter only had a severe head there wasn’t much she could do to go and see a specialist…. well we …
Leaving a second review as I feel like all the bad reviews are people seeking narcotics and not relief.. I mean just go look at the other reviews those people leave it’s all 1 stars complaining about the same thing lol (the surrounding …
Frankie has made my experience at this hospital very memorable. My brother in law was in the hospital on the third floor along with my best friend who was on the 2nd floor and it was all overwhelming. I hate hospitals but each day I would …
Thank you so much Nurse Victoria in the NICU.
You are what truly makes this hospital wonderful. …
I have been in this hospitall the last 7 months at least 6 times I have to give one person Franky a gold star. He used to be in transport whenever he came to bring me for tests he made me feel better. He is a fine gentleman and deserves to …
THE SERVICES, AT PALM BEACH GARDENS HOSPITAL IS HORRIBLE STAFF MEMBERS ARE SO RUDE, VERY CRUEL, DISRESPECTFUL ER STAFF WILL MAKE YOU WISH YOU NEVER WALKED THRU THE DOORS. SOMETHING HAS TO CHANGE.ITS UNBELIEVABLE. IM STRONGLY THINKING ABOUT GETTING THE MEDIA INVOLVED.
Please make sure that you don’t pull the plug on your loved ones too early. I was told that my loved on would be paralyzed forever and would never wake up. A month later he woke up, three months from admission to the ER, he walked out and came home making a full recovery.
Took great care of my mom. ICU for two weeks. Then Hospice Unit for five days. Never a need to call for service. Always responsive to her needs. 5 Stars is not enough for these wonderful people.
I have called the hospital about 4 times this afternoon 9/29/21 to check on my husband status who is medical ICU with Covid and the operator did not answer either time. Then I had my Son call from his phone and it rung for like 4 times and …
The ONLY reason why I’m giving this place 2 stars is because they are quick to get you in. However you’d be lucky to get someone with good bedside manners, the doctors are a joke and only care if you are a surgical issue, if not they refer …
Tiffany, our nurse, was lovely and all scans and tests were expeditious. The rest was not so great. Maybe Dr. Linett was having an off day, maybe he doesn’t like to listen to patients. Either way, unimpressed with the 20 seconds we spent …
I visited this hospital for the first time on February 15th. I went into the E.R. about 8 am. As soon as i came into the emergency room, the triage nurse took me in and got me into a room within a matter of minutes. The nurse was extremely …
Palm Beach Gardens Medical Centers , is not the place to go , my dad is at the Neuro ICU and we have not been able to speak with a Doctor after days today is my Father’s Day number 8 at ICU , doctors made some invasive procedures and we …
My husband had major open heart surgery at PBG in 2015. The head surgeon was recommended to us and at the last minute he said he couldn’t do it because of a fundraising matter he had to attend and be “honored” at. The replacement surgeon …
Horrific medical center…went into ER as had excessive bleeding after surgery. Nurses and technicians were rushed and rude and unprofessional. My bloody clothes were thrown on the floor where they remained for close to the 5 hours I …
I want to give praises to an employee of yours who totally showed compassion to me when I needed it the most. His name is Frankie. The other day, I was really down and out because we just found out that my step father might have cancer. …
Emergency room staff on last night were great. The problem commenced when my dad was admitted and assigned to the 3rd floor where Nurse Nancy was on duty. She had terrible interpersonal and patient care skills. When asked a question,she …
My wife broke her arm/wrist one weekday late afternoon and this was our first stop. We got in quickly and the wait for a doctor was not bad. Her arm was a nice zig-zag shape with her hand next to her arm, one of those injuries that …
What a wonderful experience I had at Gardens Hospital. From the moment I arrived, I was treated with respect and kindess by everyone. The nurses never get the credit they deserve. A very big “thank you” and much gratitude to …
From the initial emergency room ordeal which was crowded because of the flu patients, but the staff was still observant and quick. Even though I was admitted and had to stay downstairs in the emergency rooms for an entire day , I received …
Emily in 3 west was amazing couldn’t ask for a better nurse also shout out to Sharon in the Er and Krissy and Priscilla on the second floor you ladies rock!! Dr. Rheem on the cardiac floor was horrible; he left me in the hallway for a long …
We have had several experiences with PBGMC in the past 6 years. My 90-year old mother is currently admitted there. The staff are all top notch. They are compassionate, knowledgeable, and genuinely interested in helping the patient feel …
Recently, I was in the ER with one of my patients and felt so welcomed at your hospital. As a caregiver, I often have to mediate between my patient and the staff and it is usually a horrible experience because I don’t get the same respect …
my mom went in with a massive heart attack and all the doctors did an excellent job to save her life. Palm Beach Garden doctor and nurses gave my brothers, sister and I the best mother’s gift “our mother”. Thank you all for your support and …
This is our second expierence here the first being 3 weeks ago. The hospital is clean all the staff has been friendly and professional. The nursing staff has provided top notch care, taking the time to make sure we knew what was happening. …
Make sure you record your conversations with staff!!! I had moderate abdominal pain for over 24 hrs and decided to get checked out in fear my spleen could be in danger of rupturing. I didn’t even want to go to the ER but needed a CT scan …
Brought my wife’s mother who is 94 years old to PBG Medical Center ER. Was in the ER for over 7 hours with little to no communication from the staff. Was due to be transferred to a room 5 hours into the 7 hours but delayed until the 7th hour. Very poor care, poor communications, etc. Will avoid this hospital in the future.
This is a hospital full of hack doctors that DO NOT CARE about their Hippocratic Oath, ethics, and would rather play politics above saving their patients lives. They are throwing good honest doctors under the bus across the country by doing …
I have a lot to say about this place. I purposefully went far out of my way because this hospital had the best reviews and I wanted to go somewhere I would be taken seriously because I’ve seen doctors and nobody can figure out why I …
I will never step foot in the place again. Horrible.
It was my worst hospital experience in my life.
They’re like Hotel California, they check you in and never want to check you out. It was a nightmare!
Our family has had a series of medical issues in the past 6 months and we have been to this ER on 3 separate occasions. Each time we were warmly greeted by the triage nurses, taken within minutes to a bed in the ER and seen by a nurse and …
My dad was transferred here for surgery and transferred back to the other hospital days later. He was in the ICU to get surgery and what an experience. The Doctors are amazing, grade A and I can see why they’re the top leading hospital in …
This is a terrible establishment. I was seen twice by a nurse for a 6 hour stay. I tried paging for assistance three times with no response. I eventually had to remove the IV catheter myself and go to the nurses station. On top of this …
My daughter was sent by ambulance for a stroke she is 20. She was taken to another hospital for critical care after administering the TPA medicine the care was unorganized and rude. I AMA her out of ICU and I called the doctor that took …
Dr. Hampton was the first physician who I felt really listened to me, and offered a solution that gave me hope. Recently, I had hip replacement surgery at Palm Beach Gardens Medical Center. I had such a positive experience, and am very …
If you are looking for an excellent patient experience, one that includes medical staff and doctors that actually care about treating a patient, please visit JUPITER MEDICAL CENTER! Palm Beach Gardens Medical Center has been not helpful …
Go anywhere but here. My wife went to a CVS to get a Covid test done. While at CVS, the nurse practitioner was alarmed by my wife’s blood pressure (210 over 150) and called paramedics. Paramedics asked which hospital would you like to go …
Patients screaming in agony because doctors refuse to give them sufficient pain medication. Nurses are almost always understaffed. Unempathetic emergency room staff. And judgemental “professionals”. You’ll love your stay here 😒 …
I had my knee replaced in the beginning of April here and my stay was great. The nursing staff in pre op were so warm and friendly (Karen). They helped me relax because I was really nervous. …
My husband underwent a procedure in March The admitting person said we would owe $4000 after insurance. We objected as we knew we were almost at 100% coverage. They then asked for $1400 and ultimately we settled on a payment of $1000. …
I was cared for at PBG hospital and would not recommend it to anyone. I was given a horrible diagnosis and left to sit in my bed with no further information. …
(5 stars) I am giving Nurse Linda (dimples) a great review for her professionalism she exhibited she showed to my patient in ICU during night shift. She is top elite full of knowledge and very thorough!!. Her communication was outstanding, …
Received 27k medical bill for one night at ER, one year later. Staff did not have the decency to tell me the results of 12 different lab testing nor submitted to my insurance. THEY DOUBLE billed for services and CPT codes were 3x times the …
This hospital needs to get better doctors, because my mom’s doctor was very uncaring and rude (Dr. Syed), and his assistant wasn’t much better. The doctor had given up on my mom and didn’t give our family clear options about her care. When …
Absolutely PREDATORY billing practices. I was experiencing some blood pressure fluctuations and was advised to go to the ER by a medical professional co-worker. Before you even know what is going on they “triage” you (all they did was take …
Almost everything and everyone in the hospital was great. My surgeon, Dr. Sanon was professional, caring, and pleasant and the other professionals working with him made an excellent team. I was pleased to be able to have the TAVR …
The nurses are very rude and inconsiderate. If you hate your job then get a different one. They completely ignore patients and are extremely rude. Tests arent done in a timely manner. I expected better treatment from this facility. It is …
This place is a prison right now (2021). The damage this company does to people’s mental health is immeasurable.
No one can see loved ones, not even spouse or next of kin. Not even with …
Words don’t do justice for how awesome this Hospital is, and how grateful I am of the high quality care I received during my stay on 5/9/2020 for total hip replacement. …
UPDATE: WOW! What an amazing response from the hospital after leaving this review! I received a call from a patient advocate, Rob, the morning after posting this review and he was seriously concerned about the care my wife received in the …
My name is Virginia (wife) and I had a horrific experience at the ER of this hospital. I hope I would never have to go there again. Horrible patient management and care since the minute the paramedics took me in. Even they were frustrated …
I had a terrible experience last week. I was in the waiting room for 2 hours, which I can as accept if they were busy. They ignore everyone who walked in. One man was hunched over in pain and the nurse pointed to the paper for him to fill …
The doctors, nurses the level of care: GREAT. But the billing practice is a rip off disaster. I had an insurance pre-approved procedure in 2019. I am still getting bills. There is nobody to dispute these with for months. If you want to get …
This is simply the best hospital/medical institution I’ve come across in 57 years on the planet. Because of family health issues, over the years I’ve gotten to know hospitals from Miami to Martin County all too well. The staff here is …
Im writing this review for someone my dad speaks very highly of, Frankie.
Frankie kept him leveled throughout his stay. Not one time did I call my dad he wasn’t raving about adopting him and taking him home. I was skeptical about …
I’m submitting this review from the emergency room. No one plans for or looks forward to an emergency visit. This is the first hospitable that has ever left, not just an impression but, a 5 star service feeling. We were seen almost …
My mother is currently in hospital here and being far away from her and hearing about her experience is horrifying, especially in these times when travel is not easy. …
They are caring for my mom well but the visiting restrictions are a little ridiculous. Only 1 person a day and no kids. I would understand 2 visitors a day and only 1 child a visit or even really young kids like under 8 or something would …
Worst Hospital experience ever for the second time my 80 year old father was admitted last week it had surgery came in twice add two days to find him and soiled Linens freezing cold and unattended that’s one or two of many horrible …
When Covid first started I had to go to the ER because the urgent care doctor refused to treat me ,due to my symptoms falling under the Covid guidelines. It ended up being an upper respiratory infection. So, the nearest hospital was this …
Don’t go to this hospital doctors would prefer to let you die than to use their valuable resources to treat you. They publicly speak about wanting to refuse to treat you based on their own agendas which is fine, free some of speech but it …
This is the most professional, caring, competent staff of personnel I have ever experienced in any hospital. The doctors were very knowledgeable, imaging was speedy and friendly, every single nurse was an absolute pleasure. Valery, Erin, …
The ICU nurses were great! Shout out to miss Holly, Kristen, I am going to misspelled her name. Silvanah. And that late night nurse name that feed me when I was starving like Marvin! …
I would skip this hospital if you could
Had a disagreement with a nurse in the ER
They put me in a room no one came for 2 hours …
I visited the emergency department a few days ago with very bad abdominal pain. The first ER doctor I saw was very nice and helpful but his shift ended soon after I arrived. The second doctor ordered a medication that interacts dangerously …
What a great experience. From security staff, check in staff, cafeteria staff to eventually all the great nurses. They all treated us with dignity and respect. …
Never had a good experience here but I just called to find out if a family member was still in the ER (I live far away now). I called the directory, gave the info and the lady said she was transferring to the room. For some reason she …
Dr. Sevald is terrible. His bedside manner is awful. He did not believe the level of pain that I was in when I presented to the ER. Ultrasound revealed a very small uterine fibroid (not ruptured) Torodol given, did not help my pain at ALL. …
If you can go elsewhere, DO IT! My elderly Mother had a cardiac procedure at PBG Medical Center on Tuesday 9/25/2020 & then had to stay overnight. Her surgery went well & her doctor was great. Her stay on the 3rd floor (room 336) was NOT. …
I have been a patient at this hospital on numerous occasions. I have had very serious issues as well from kidney to heart and also brain seizure. All of these issues were quite serious and all emergencies. Pbg medical center has ALWAYS …
Horrible facility. I was in the hospital for 3 days and was told I was going to have to leave the hospital, not by my Dr. but by his Physician’s Assistant who tried to send me home with no medicine. I had spoken to my actual doctor earlier …
I just spent the last 24 hours at this hospital with my husband. All the staff were so wonderful; everybody was helpful and all cardio testing was done very quickly. The doctors do take forever to come by, however that being said, the nurse …
What I recommend is that you DO NOT go to this place or Dr Hampton. My sister was there on one day to have surgery on her shoulder. My sister returned home with swelling to her lips, in which it continued to get larger til the point of …
My prior stay was excellent. It this latest one wasn’t so much. They NEVER once in 6 days came to clean my room. Only take the trash out. I mean you think with COVID going on, they would. I asked over a dozen times too but nothing was …
If you want to die -go here. They lie to you about your love ones being treated for covid. They, meaning the nurses and doctors. They are just terrible. They don’t even try to save your love ones. All they care about is that money they …
I’ve just come out of surgery and able to write a review. I wouldn’t regulars comment on a hospital but I want to for this one. I’ve been there twice now and all the nurses, the drs and staff were incredibly kind, caring, maturing from the …
This is the worst experience I’ve ever had in my life with professional healthcare institutions. This place should not even be able to operate. Why you ask? …
I went in for hip surgery. Everyone was very nice but I’d like to make special mention of my nurse Hanan who made sure I had everything I needed and was very concerned and caring for potential problems. She made sure I was safe and really took great care of me! She is an exceptional nurse. Thank you.
WORST HOSPITAL!! And whoever this is responding to these reviews is a joke this email your giving people leads to nowhere. Get your loved one out of this hospital. They gave my mom 3 months to live like seriously 3months wow. I took her out …
Being on the receiving end of health care can be very scary. From the moment that I walked myself into the emergency room until the day I was released (4 days later), I received nothing but excellent, compassionate, and considerate care. …
Let me start by saying Christine,Kristen, Michael and Claudia made My clients stay on 2 East very pleasant. They were very professional and seemed more than happy to answer any questions or concerns we had. On the other hand John, …
Only go here if you have a heart problem. The ICU nurse was awesome, The people in imaging are good, but have changed a bit so not sure now. Good nurses and bad, but that’s everywhere. The nurses in the E.R. seem to be good for most part. I …
Worst experience ever. Wife spent 6hrs in PBG ER waiting room and 4 more hrs in the back with crippling abdomen pain. They prescribed my wife a Valium and forced her out of the emergency room at 1:30 in the morning saying there is nothing …
I was a patient 5/20/2021 at the ER. I have been many times before and have received excellent care. This time I did not by Dr. Joseph Oliva. He was unprofessional, disrespectful and violated my patient rights by his behavior , treating …
My sister had surgery yesterday on something completely unrelated to Covid which is 2.5 years old now…… and I was told that she can only get one visitor per day ? The night staff won’t attend to her for 45 min after requesting to use …
The ER and the the hospital have done a very good job diagnosing, treating, and caring for my 89-year old mother with Covid pneumonia. Under unprecedented, challenging circumstances — with the latest surge in omicron infections & resulting …
We’re not sure how we feel yet… my father has dementia & got covid. He’s 89 years old and child-like. I think it’s wrong that my mother, his POA/Representative, and myself, his PDO direct caregiver can’t be with him together. It would be a …
I had a heart ablation procedure done , was never provided a dinner menu . Since I had eaten in 20 plus hours, due to fasting , was told the kitchen was closed , FINALLY they came in with this box , turkey, 1 slice and cheese 1 slice …
From check in to discharge, the entire medical staff was great. The ARNP, Ashley Steele was extremely knowledgeable and listened to my concerns. Nurse Heidi was also great. They were busy which made my discharge was delayed but overall they were great.
My father was admitted to ER and I’ve tried to call several times and the phone just keeps ringing and when I punch in extension I get disconnected. This has happened for over an hour . Now I’m trying again and no answer. Seriously what kind of hospital doesn’t answer there phone.
As a retired RN and hospital consultant I know first hand what good customer service and good medical treatment is. I had never been to Palm Beach Gardens Medical Center before I spent 3 days there. It all started with my physician …
I was brought in via EMS with sudden onset of severe abdominal pain and recent episode of vomiting. The ED doctors and nurses were very unprofessional and claimed that because I was a young patient, I had to be faking it. One of the nurses …
I was shocked at the terrible bedside manner until I read the rest of the reviews here. Now it makes sense. It looks like rudeness is the rule and not the exception for this hospital. No need to say more since everyone else here has already …
Schedule your outpatient procedures elsewhere. I had a op radiology procedure scheduled for 9am. Arriving at 8:30am they told me. Mind you I could not eat or drink since midnight the night before. Which is why I scheduled my procedure early …
Horrific! My sister (74) with chest pain & difficulty breathing in ER since 11:30 am, now 6:50 pm , they drew blood & took chest X-ray .. no active heart attack, so what’s wrong with her … no communication or explanation… complaints of …
My father was admitted to Cardiac ICU after a heart attack. For some unknown reason they moved him out of ICU and into General Admissions. After being moved to Gen Ad, my father passed away. In the days leading up to my father’s death, I …
I’ve been a RN for 20 + years. The triage staff in ER behind window In office area when you first walk into ER need to learn some customer service. Really rude and condescending. …
I LOVE positive reviews, but this needs attention. Brought to ER by ambulance, the Radiology tech and Doctor were super. But the Nurse assigned to me had no bedside manner. When I was discharged that night, I explained that I didn’t know …
Brought my grandma with chest pain and lower back pain and the attention, bedside manner from the entire staff from the minute walking in the door is nasty. Test getting done but not a Dr. nor a nurse comes out to talk to the patient about …
Maria was my mother’s nurse on the 3rd floor in April 7-April 9, and she was extraordinary. She took great care of my mom, despite having many patients that day. We really appreciate her! *Can’t recall her last name, but I know she’s Greek …
The nurses’ bedside manners in the emergency department were deplorable. They really need to learn to treat patients and their families with respect. I was there to translate for my mother and the nurse probably thought I wasn’t giving my …
Faith in scheduling could not answer my questions on cost and my existing referral. I sure hope she rescheduled my appointment correctly! Huge language barrier.
I think the emergency staff as well as the staff in 2 west are great. They are very professional and caring. Thank you for everything. Definitely recommend this hospital.
My sister has been in your hospital for 3 days and has been moved to 5 different rooms. The latest at 4am this morning . This is ridiculous. I’m sorry but it’s not like they can’t they couldn’t wait until they couldn’t wait?
Very clean facility including restrooms. Friendly staff. Check-in was a breeze and they respect patient privacy with their name tags. Cafe/gift shop conveniently located. Parking was no issue for me.
My sister who is a US citizen was out of the country and lost her medical coverage. She was taken emergently to Palm Beach Gardens Medical Center where she underwent surgery (Amputation). Christian Bono,Patient Advocate and Eligibility …
This hospital is a disgrace! It is dirty! They put the wrong bracelet on me! I told them I was lactose intolerant and they put me on a regular diet. There is no communication. The staff is unfriendly. They keep you waiting for answers and they tell you to wait for the doctor who doesn’t always show up!
Took my review down so I’ll put it back up. I took my daughter in because she couldn’t breath and the doctor with an attitude goes “so what are we doing here, the kids fine” she was diagnosed with asthma the next day by a real doctor. They …
I had a male nurse named brandon and a female nurse named Jill on the 2nd floor. Room 237 Brandon was extremely rude and condescending. They didn’t want me there. They kept telling me I was on drugs and was having withdrawals.. although …
My partner came in from a rehab/nursing by ambulance and the emergency room staff did a great job. But once she went up to the 3rd fl, it was the worst experience I have ever been around. She had a stroke and was bed ridden. Needed to be …
I had to bring a friend into the emergency room. We needed a wheelchair and right away the first person I saw immediately jumped in to action. The woman in Triage also jumped in to action and they both helped my friend get into the …
Went to the ER with a abscess and in severe pain. After waiting and finally getting seen by the racist Dr. Jason Sevald who came in and literally pushed against the abscess and then said he wasn’t going to do anything. Then after waiting another 30 mins i got up to just leave and a nurse asked what room was i leaving and nothing else
If you are in need of health care please stay away from this hospital. I have been a RN for 30 years and would never treat patients the way I was treated there. Like many have said in previous reviews, the hospital is extremely outdated and …
I took my mother to the emergency room where she was very coviewed and her personality was just not right. This emergency room scanned her brain and told me that it was just depression and stress. Just a few days later she got worse so I …
The case manager, Carol, met me for 5 seconds before she started talking about my dads discharge, & informing me of where he was being transferred. When myself & my dads companion interrupted & said “that’s not an option”..regarding the …
Didn’t care if it was life threatening condition. All the DR cared about was a Covid test. When we declined, he got an attitude and the visit was pretty much game over from there. Sad to see healthcare professionals not treat patients because of different political views.
I normally don’t go to doctors or hospitals, but they can be very handy places if you crack a rib. So I was helped by a lovely woman named Dawn –Who impressed me that she really loves her job and gave me such kindness. When you are in the …
WORST HOSPITAL EVER! If I could give it ZERO stars I would. My elderly mother is presently in hospital and the LACK OF CARE is pathetic! NO DAILY HYGENE, no water or they place the water so far away from patient she can’t reach it. I …
My Dad was brought to PBGMC with chest pains this past month. He was in CVICU after having suffered a heart attack. He then developed double pneumonia and later on, Covid! …
My dad was in hospice here in Feb 2021.
He sadly passed away and it was very hard for me and my sister. We were there everyday until visiting hours ended (keep in my mind i was only 18) and the nurses …
My Step Father(Sort of) was a patient in 2 East. He is an extremely difficult patient. The Nurses, Aides and Techs on 2 East were nothing short of AMAZING! Their patience and caring could not have been better. The 2 East staff are all …
If you want to get horrible medical care, unprofessional, lack of compassion, dirty rooms and sarcastic nurse managers, then this is the hospital to go to! VERY DEVASTATED AND WOULD NOT RECOMMEND THIS HOSPITAL TO ANYONE. AFTER HAVING …
Had a great experience, the nurses are just so lovely. Special thanks to China and Rosa, they definitely made my time there easier.
A friend was in the ER for cardiac issue. When I showed up and was led back to the room, I thought I walked into a costume party of one. A male nurse, wearing women’s scrubs ( form fitting) women’s nurse shoes, pig tails with ribbons, make …
I had outpatient surgery here.
Not a great start because they never called with a cost estimate ahead of time so there was some serious sticker shock. Also the waiting room at the entrance …
The nurses and staff are fantastic. They took very good care of my Mom when she was in for a cardiac event. The nurses were very attentive and actually came within minutes of pushing a call button. This is not the norm with all of the other hospitals she has been in. Thanks again for the very best care!
The level of care you receive greatly varies on the people who are on the particular shift. I was written off and discharged only to be back with exacerbated symptoms 8 hours later and the different shift had a completely different …
Horrid! Doctors, facility 3rd world, just blew my mind how dirty and unprofessional this establishment is. Doctors in ER substandard. Rooms and equipment welcome to the 70’s glad I was up on my Tetanus shot with that IV stand. Toilet …