Outpatient surgery center providing the highest quality care for patients.
| Friday | 8AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
623 Maitland Ave Ste 1100, Altamonte Springs, FL 32701
(Translated by Google) I am very grateful for the service I received at that Center. Dr. Zapiel, who was the one who treated me, is a tremendous professional. I recommend him. …
(Translated by Google) I am very satisfied with the care they gave me, they were very attentive and professional, I definitely recommend this place and especially Dr. Harry H. Shephard …
(Translated by Google) For me it was a very pleasant experience. The staff was very kind to me. I had never had a colonoscopy before and everything went very well. I’m very grateful. Thank you …
Service was fine. However, I received someone else results which indicated lots of colon problems. Was quite scary til I saw his name.
Personal is warm and caring!
Friendly staff at all times,felt comfortable.
Excellent and caring people! They listened and took very good care of me it being my first colonoscopy! Dr. Reddy was fantastic!
Very friendly and professional a great experience from what I remember lol
This is great place. Very professional. They care about every patient. Thanks.
Great staff very friendly they attended to all my needs. I’d definitely recommend this facility.
Horrible managment
Very professional
Very professional.
All around professional
Very professional experience
Sorry, I wasn’t there.
No problems!
Excellent and professional
Caring doctors and nurses.
Nice professional experience
Professional, courteous, efficient.
Everybody was warm and friendly
Great staff and amazing Dr!
Great doctor.
Dr
.katz was the greatest
Great center, very professional.
Great experience and a great staff.
Great service and attention paid
Terrible management, clearly everyone is not there to work.. need some serious changes made ASAP, never coming back here again
Excellent treatment 😉 …
Business like and efficient.
I would not recommend this facility.
Everyone was very kind and professional.
Everyone was very kind and the process was easy!
Great, caring staff! Dr.Katz is the best!
Great procedure with an incredibly professional team of practitioners.
Very professional got me in and out no problems.
Everything was so easy and everyone was so nice! Highly recommend
Everyone was warm and friendly. It was a very easy process.
Amazing professionals, clean and would recommend to friends.
Amazing team. They took such good care of me!
My 3rd time using this facility and always treated wonderfully.
I don’t remember, who is the doctor who sent me their and what was the date?
The medical staff were knowledgeable about what everything very professional
Very friendly staff!
Overall I am very satisfy with the way you attended to my medical needs. Thank you!
Good & clean facility & the whole staff is wonderful 👏. Keep up the good work 👍 …
Amazing!!
The staff was very friendly and professional and very pleasant and didn’t have any issues.
Excellent treatment, very friendly staff. Highly recommend!
Very professional staff and great doctors. Runs as a well oiled machine!
My third time using them. Everything was very professional and efficient!
Excellent facility and exceptional staff taking care of pre and post op care.
Clean Well Trained staff and facility. I was well taken Care of would recommend them to anyone
Great place! Very organized staff!
These people don’t care for the patients at all! It’s always a different price for everything. All they care about is money.
I can’t complain about anything ! The people are friendly and professionals and I was treated very well . Thank you very much…:)
Will never use them again!!!
Rude front staff! Wanted to leave waiting room while waiting for 2 hour procedure in order to eat As I am a diabetic and I was feeling low…they said they would possibly cancel the procedure if I left …I told them it was a stupid policy!
Very well run, patient care was very good.
Everyone was amazing from the moment I walked in the door to the moment I was wheeled out. Everyone was so warm and comforting thru out the entire procedure.
Dr. Zapatier is awesome..he makes you feel relaxed and explains every detail of your medical condition and treatment options.
Had a very good experience
First class facility professional staff treated very well
Excellent staff! Very pleased. I wish all facilities were run this way with such a caring staff.
These people will change the billing price several times on you, trying to soak more and more money from you. If you start to ask questions, they will put you under and will ignore any questions that you have. I would not suggest you go …
Everyone in the office was very friendly and professional. The procedure went well and was handled efficiently.
EXCELLENT CENTER! SUPER CLEAN! GREAT STAFF! GREAT DR. GREAT ANASTHESIOLOGIST! THE PEOPLE THERE ARE VERY CARING AND UNDERSTANDING! VERY PROFESSIONAL! I WOULDN’T GO ANYWHERE ELSE! THANK YOU PALM!!
Procedure was quick and painless without any complications. Personnel was very professional, caring and friendly.
I love the care they give their patients. I would recommend anyone to go to Palm Endoscopy Center. Thank all of you.
Wonderful professional group,couldnt expect anything better, Dr katz, great professional who knows his job, I truly recomend with the greatest of pleasure.
Palm Endoscopy Center was prom pt professional and courteous, The Doctor was clear in explaining my condition .
Pastor Sal Vecchio.
This facility is exceptional! The staff here are so nice, patient and welcoming.
The procedure went smoothly, staff and Dr. very caring and made you feel at ease.
Very good service very friendly
Amazing and Professional. I highly recommend this Office.
Dr. Katz and all the staff make you fill comfortable.
Dr. Shephard is knowledgeable and skilled. Everyone from the receptionist, [Kathy] to the expert RN who started my IV in pre procedure holding, [Nancy, RN] to the staff in the procedure room, [Natalie, RN, Carlos, tech, Alexia SP?, CRNA], …
It was comfortable the staff were all very nice and friendly and considering the procedure I was having I would recommend this place.
All went extremely well. Friendly and Professional staff. Doc Shephard great. Glad they don’t want to see me for 5 years! LOL
Palm Endoscopy was highly proficient and professional. The reports generated were detailed with pictures. I’m confident the procedure was extremely through.
Great staff, very caring and considerate. Dr Reddy is great.
Dr Katz is a great doctor, with a wonderful staff. Thanks again
Outstanding employees and Dr. Zapatier. Center was welcoming, organized, clean and I felt in good hands. Great place!
An excellent staff, they handle you with care. They made sure all your questions were answered, very professional. I will continue to use this location as needed and recommend them highly to others.
It was easy and fast. The staffs are very friendly, knowledgeable to explain the procedure before and after.
Very professional and caring staff.
Staff was so amazing from front desk to entire back staff. I was so nervous and the understanding and comfort everyone gave me, made the experience and ease. I could go on and on five ⭐️ is not enough. Thank you all
Staff was very nice. Facility was clean and efficient. No problems.
From initial contact, to understanding the process from the doctor, to help with insurance issues, and finally to the medical team… an excellent experience. Highly recommend this team.
Professional, speedy, easy process from start to finish
I was so pleased with my experience. I found the staff to be friendly but not overbearing efficient And competent. I will return to this practice anytime I need anything that they can help me with
Been taken care off TWICE here with dilations, SO AMAZING, PROFESSIONAL AND CARING!!!
This was my second colonoscopy at Palm Endoscopy, both were managed very smoothly by a competent and professional staff.
Great communication and compassion before, during, and after my procedure. Highly recommend Dr. Harry Shephard.
Not a place you want to have to go to but since it is a necessity the people I came in contact with are very pleasant they take precautions with this virus being out there. I can not say enough nice about Palm Endoscopy Center. Thank you being so pleasant to all of you.
My foot was injured during a 15 minute procedure. I think it was bent backwards or bumped on a wall. I’m sure no one meant to but it was difficult to walk for 4 weeks.
Everyone was kind and informative. I was given step by step instructions. Dr Katz was great. Sylvia was awesome. I was in and out in a short time! Thank you all so much!
The entire staff from beginning to end were very helpful and nice. They all made sure I was comfortable and all my questions were answered. I will definitely use facility again!
Dr Reddy and his staff are the best!
Everyone was very friendly and Professional. Even got a referral for a great breakfast. 👍 …
Attempting to get some work done while I wait during my mother’s procedure. Television is absolutely blaring and headache-inducing in this little waiting area. …
I went in for an operation to be done regarding acid reflux. I was charged a facilities fee and a doctors fee which went onto a payment plan. One month after the operation i was charged for Anesthetics used, which i was never informed at …
From beginning to end (no pun intended) this facility is top notch. They are very thorough in letting you know in advance your financial responsibility, what to expect during your procedure and afterwards. I was greeted this morning by …
The entire staff was wonderful! Front desk worker was very pleasant and the nurses who did the prep for the procedure were very personable and had a great bedside manner!
The service I recieved was remarkable, all of the medical staff were very accommodating & pleasant..they asked if I had any questions as well as communicated the entire time as what step was next, there were no suprises..the facility was immaculately cleaned 10 stars***********
Staff was very accommodating and attentive. Hilarious as well which made this seemingly uncomfortable experience a good memory. Facility is clean and staff masked.
My colonoscopy procedure went very smooth.The whole staff was very friendly and professional and I would highly recommend this center to others. Keep the great work.
Palm Endoscopy and Dr Katz handled my colonoscopy and endoscopy professionally and efficiently. I was pleased with the process, the staff and the facility. I highly recommend them.
Palm Endoscopy Center is where I go for my colonoscopy every 2 years. Always courteous, friendly and effiencient, making the exam as pleasant as possible. Dr. Katz and his team are exceptional!
Very efficient registration & intake. Spotless facility. All staff made me comfortable. Highly recommended.
I was very impressed about the wonderful care I received at rhe Palm Endoskopie Center. Thank you, next time I won’t be nervous.
My colonoscopy with Palm Endoscopy Center went as well as I think it could have gone? Previously I went to another center for this same procedure and everything was, I would say okay? But I felt that for this particular procedure at Palm …
It was a wonderful experience. I already received a great support from the staff and the doctor. You provided an excellent job.
Very good experience.
The staff was very nice and professional.
Excellent care, super convenient as opposed to visiting hospital setting. Front desk is super efficient and offers discount if pay in full, same day.
Everyone was kind and helpful. I felt very comfortable even though I was undergoing a procedure. I wasn’t worried and was able to laugh with the nurses.
Another wonderful experience with my colonoscopy. Dr . Katz and staff provide stellar service. I highly recommend anyone to this facility.
Fast and professional staff. Felt well cared for and informed. Would definitely recommend.
Had a great experience 👍🙂
Everyone was super great. Thank you 😊 …
I recently had a procedure here.. While I love Dr Shepard and his office staff. I didn’t care for how Palm Endoscopy treated me.
The receptionist was fine and very helpful. Once I got to the back it was a …
Such a sweet and professional staff. They really take the time and understanding in prep and post. Bonus points for hiring a model as the anesthesiologist. If you’re gonna get a procedure of the rectum nature go here.
Palm Endoscopy Center has a very pleasant, professional staff that treats your privateness importantly. Doctors are very pleasant & professional also..
Although it’s never a joy to get a colonoscopy, the folks at Palm Endoscopy Center made it as pleasant as it can be! What a great group of professionals! They were all so kind, friendly and considerate! I would recommend them to anyone.
I had a very good experience. The doctors and staff were warm and professional. I will recommend the service to others.
Great experience! They had me in and out in no time, with zero discomfort. Excellent bedside manner by all. Would recommend to anyone needing an endoscopy.
Everybody was friendly and caring made me feel very comfortable. The were true profesional.
Every one explain their position and what they were going to do. Dr. Redy was …
The people at Palm Endoscopy make my bi-annual colonoscopy about as pleasurable as this annoying procedure can be. Aside from the prior prep that everyone loves so much the remainder of the procedure is a cake walk with PEC. I’ve been a …
The Staff was amazing. I have had several outpatient procedures in the past with a friendly staff but the Palm Endoscopy center took friendly to another level. I felt at ease and they went above and beyond to make sure that I was comfortable.
Staff was very courteous and professional throughout the whole process. Followed up with a call the next morning to see how I was feeling.
Seemed competent enough from a medical standpoint, but beware of unexpected and extreme billing. Some of their providers were unwilling to share costs ahead of time, and the surprise bills keep coming. I’ve received 5 bills (so far) after …
Pretty bad afterwards .. i tried to let the nurse know im having an allergic reaction and all she said no u r not supposed to feel that
Im like well i feel it .. she was very dismissive
Superb attention, nurses were friendly and thorough.
I had a wonderful experience, the staff was amazing and compassionate. I was very nervous yet they calmed me down . Kudos to the team! Dr Poppli is great. All this said I’m grateful that I don’t have to go back for another 10 years. Highly recommend.
I had my endoscopy with Dr. Shepard and I can’t say anything bad about this place. From the receptionist to the nurses and technicians, everyone was very professional.
As much as I didn’t want to have a colonoscopy and had been putting it off all I can say is everybody at this center was awesome! From start to finish they were amazing. Don’t hesitate, just do it, you’ll be happy you did.
Well the hole place was awesome especially Carlos who I meet as I went in and who I checked in with.Then there was Racheal who was my first nurse that I meet as I was getting prepped for my procedure,then there was Justin who was the …
I was very uncomfortable about getting my first colonoscopy but everyone in this facility was great. The procedure was absolutely as easy as they could make it and the people were polite and kind.
Very thorough and efficient! Great care!
Everyone at this center was wonderful!! The nurses, the front desk staff, Dr. Zapatier were all very warm and attentive. I felt very comfortable, listened to, and cared for. I trusted all of them with my care. I highly recommend Palm Endoscopy Center!
The staff at the office was fantastic from the moment I walked in the door and checked me in until they brought me back and prepped me for the procedure. All very professional friendly and respectful, you’re doing an excellent job.
Went in for a Colonoscopy and as weird as it may sound, it was a wonderful experience. Everyone was very pleasant and attentive. My nurse was amazing and the anesthesiologist made me feel very safe and comfortable but who doesn’t love their anesthesiologist. Dr. Zapatier was amazing from day one.
Amazing staff and doctors. I felt comfortable throughout the whole procedure. From start to finish the medical staff was professional, caring, and efficient. I highly recommend this facility for your endoscopy and colonoscopy procedures.
I had a Colonoscopy. The “day of” process was efficient, the facility was clean and the staff was very pleasant. I was chilled after the procedure and had to ask twice for a blanket being denied after my first request. Be sure to check your …
The people in the center (I interacted with 5 people though) are nice and careful!
I was told to call the clinic one week after my procedure in order to get my pathology test results but I’ve been calling several times for the past few days and it’s just impossible to talk to anyone! Their phone service does not work… and …
The staff from beginning to the end. Treated me with respect, knowledge about what to expect and afterwards. They were patient, considerate , and understanding. My doctor was AWESOME , Dr. Reddy and has always been. I always look forward to …
My third procedure over the years exceptional as always
I have Used this center twice now and cannot find anything negative to say. From the time I walk into the door to the check out … everything is as it should be. Friendly staff and assistants.
I had a great experience here from beginning to end. When we were greeted and given the cost they were surprised to find i had not been called and informed of the price in advance. Due to this we will be getting a bill in the mail and be …
Staff were friendly and competent and I was in and out much more quickly than expected.
I’ve been going to Palm Endoscopy Center for the past 6 years. Everyone there is fantastic.
Dr. Reddy is the best Doctor I’ve ever gone too. …
Great staff, great doctors; they really put you at ease. Very friendly and knowledgeable, Dr. Katz and his team are now MY team. Highly recommend this practice.
I’m sorry but having the patient’s required support person sit outside in the hallway by the elevator for at least 2 hours is unacceptable to me. In the past I sat with my partner in the prep and recovering room. I have a colonoscopy …
All employees were friendly and made me feel very comfortable before and after the procedure. I would highly recommend this center.
I had my first ever procedure here at Palm Endoscopy Center. I chose them because they were so good to my wife. Every person involved made sure I knew what was happening at each step of the way. They also took great measures to make sure I …
The staff was so friendly and helped me relax so much. Definitely recommend!
The staff was caring & friendly , attended to all my needs
Very good people and made the experience more comfortable. Was pretty nervous for my first colonoscopy.
I had a colonoscopy procedure done a couple of weeks ago and if I could write a Review that could be higher than 5 Star I would certainly do so.
Dr. Zapatier couldn’t have made me feel more comfortable than he did! …
I felt the staff viewed me as an valued customer. I was treated as though I had been there on many occasions instead of just my first time. I was properly taken care of and would highly recommend the facility to others. …
My experience was professional, quick, easy, and the staff was nice and helpful. This is my 3rd time having this procedure and by far, this facility is the best one! Thank you for making it so easy. A lot of people I know won’t have this …
Staff is very professional, especially Dr. Katz, the anesthesiologist, and nurses. This is a safe and nurturing environment. Thank you for a great experience. We highly recommend Palm Endoscopy Center.
Most of my experience was wonderful! The doctor, anesthesiologist, nurses in procedure, and post-op nurses were terrific!
The check-in could have been a little friendlier and the pre-procedure questions …
It was a good experience. Personal and doctor were very kind and profesional.
Everyone at Palm Endoscopy was very professional and friendly. Introduced themselves and explained every procedure to make me feel at ease. Dr Reddy is a wonderful physician and even called to check on me following day. I would highly reccomend them to anyone.
Class at with absolutely no equal. Professional fast effective and helpful. They take patient care to another level.
My experience with Palm Endoscopy Center has always been a pleasant one. I have used their services three times and it has always been professional. The staff and Dr. Shephard are top notch. I recommend them highly.
Loved HENDEL my anesthesiologist, all the nurses were professional and kind. Dr. Katz was totally professional. The day before was rough but that comes from someone who loves to eat 🙂 …
Everyone is always friendly and courteous. I was going to my regular Dr for 7 months and they couldn’t figure out what was wrong. One appt. and some tests and they knew the problem! Dr Zapatier is very friendly and tells Dad jokes. LOL I am very happy I found them!
Great communication, care and everything went smoothly. They were highly recommended by my doc and glad picked them.
I came in for an endoscopy and colonoscopy. I’m a pretty compliant patient in general however, concerning this procedure I have one very distressing fear. I mentioned to the nurse in pre-op twice and 3 times to the anesthesiologist that …
The staff and doctors at Palm Endoscopy Center are excellent at their profession. From the initial call to make an appointment to talking with staff about preparations, they were patient and helpful when I asked questions on any subject. …
Awesome experience! Staff was very friendly and they took very good care of me.
I had a endoscopy and was really dreading it, but the first person I encountered was at the front desk. She was so sweet and kind. Next I saw the nurses, they were amazing and the anesthesiologist was very kind. I already loved my doctor, Dr. Shepherd and the whole experience was excellent.
Anesthesia was great. Doctor was great. Scheduling and organization at the center was not good. I was told to be there by 7:30. They took me back to the second waiting room (the prep area) almost immediately but then I sat there for …
The staff were friendly and attentive. They really made the experience wonderfully calm
I love my doctor and the staff at the facility were awesome the day of my 2 procedures. The issue is I caught covid from the facility. And 2 years ago when I went in for my colonoscopy I received a call after the day of my procedure …
It’s hard to find something positive to say about needing to get a colonoscopy but if and when I get another I’m going back here. Great nurses and exceptional care were given. Everyone was great.
I went to the Palm Endoscopy Center for a routine screening colonoscopy. Everything was well organized and went smoothly from initial office appointment through discharge after the procedure. Each person in the office and center did their …
Can’t recommend them highly enough, from check in to discharge you’ll be in safe and courteous hands
Nurses and all the staff were informative and kind. Received a phone call next day to see how I was.
I found an excellent group of profesional people. From the reception and office people and the nurses, the anesthesiologist and the doctor (Dr. Shepherd). They made me feel so relax and with a lot of confidence. Excellent service.
Having a colonospy is no fun but the staff at the Palm Endoscopy Center makes this experience painless and easy to tolerate. Everyone is kind, knowledgeable, and caring. If you have to go through this procedure, this center is the place …
I have been coming to Palm Endoscopy over many years. I just completed an overdue colonoscopy with Dr Shepherd. He is bar none THE BEST DOCTOR OUT THERE!! He is kind, patient and brilliant. He’s the best!
Went here for the 3rd time in 2 weeks and again there were issues. They didn’t consult my chart for prep over the holiday weekend and gave me the wrong directions. Then I waited in the area for my procedure for 15 minutes before not being …
Dr. Katz is great! He is very nice and doesn’t treat you like just another patient.
All of the staff members were friendly, courteous and professional. An intimidating procedure was made very simple and comfortable.
Everyone was extremely nice and happy to help. Endoscopy and colonoscopy went without incident. Palm Endoscopy Center will be my go to center!!
Every employee was very kind from the very beginning, from the phone calls, gathering the paperwork, to the prep work, prior to the procedure, and after. The doctor is very kind and patient.
Polite and knowledgeable physicians and staff. Prompt and friendly. Works with most insurances. I highly recommend Palm Endoscopy and especially Dr Barry Katz for your gastroenterology needs!
Three weeks ago they did an endoscopy to me, and they agreed that they were going to call me, but they didn’t. I have called several times and they tell me that they are going to call me back later. I leave messages and no one returns the …
Courteous, efficient, friendly and conveniently located sums up my experience with this medical practice.
From scheduling to recovery they were excellent! Helpful, professional and reassuring. Big Thanks to the crew at Palm
I highly recommend the Palm Endoscopy Center. The Physicians, staff, and facilities are all outstanding. Very friendly, efficient and professional.
The entire staff and Dr. Katz are outstanding. I recommend this facility to everyone. They are great at what they do. Five star across the board
Nice facility and very professional staff. I was given excellent care during my colonoscopy procedure and my results were thoroughly explained by my doctor.
Nurses and staff great. Long wait time prior to procedure. They ask that u are there 1 hour before. Then waited 1.5 hrs till I got in. Hard fir person waiting with you.
Both my husband & myself have been going to Palm Endoscopy for over 10 years! Nurses are compassionate & helpful & I will add they are very nice,. Dr.’s are knowledgeable and I can’t imagine going anywhere else!
PEC IS A FANTASTIC Endoscopy Center. The staff, the nurse anesthetists and the doctors are fantastic as well. It is always a pleasurable experience. They are very kind and compassionate, as well as clinically competent.
Palm Endoscopy is a well run organization. Very little waiting and competent and courteous technician. Dr Reddy kept the mood light and I was in and out quickly. Good job all!
Dr. Popli provided excellent care during my pre colonoscopy appointment as well as day of procedure. Great personality, patient with questions, clear explanations. The staff is efficient, friendly, and puts you at ease! I wouldn’t consider going elsewhere. Thank you all!!
The staff was very kind and caring, and treated me like I was a valued friend. They were also competent and professional. One of my best experiences with medical staff!
Everyone was absolutely amazing here, and helped ease any fears and worries I had about my procedure. They were professional and everything ran very timely and smooth. …
I absolutely recommend Palm Endoscopy Center. Every employee from the initial consultation through dismissal, couldn’t have been any more professional or kinder. The process of the procedure was seamless. They have terrific employees who …
This is mixed review. When I first arrived the staff in the front was really nice and polite. When I went to the back, the nurse who checked me in was amazing. she was really sweet and kind. she knew I was nervous so she you know tried to …