The Palm Imaging Institute is a full-service radiology and radiation oncology center. It provides mammography, CT scan, fluoroscopy and ultrasound services.
| Friday | 7AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7AM to 5PM |
| Tuesday | 7AM to 5PM |
| Wednesday | 7AM to 5PM |
| Thursday | 7AM to 5PM |
399 E 21st St, San Bernardino, CA 92404
(Translated by Google) The truth is very disgusting those who attend against the teeth answer I have two hours waiting for an xray and they have not attended to me I am angry never last avia before …
(Translated by Google) If I could give zero stars I would. Do not go to this place, I went to do some x-rays of my baby’s head due to an accident he had and they told me that in 24 hours they would send the results to the pediatrician, but …
Slow service.
Ok
Really fast service and courteous staff.
Online said open at 7:00 I have call for a 1 hour no answer 😞 sad. …
This place opens at 7 I started calling for an appointment it’s 730 and still no answer 👎🏼 …
It says that they open at 7 am, but on the recording when you call says 8 am. I wish they would update the info.
This building needs to be restructured for wheelchairs. Very tight to through some of the doorways and hallways
They rescheduled my appointment and didn’t call me about changes.
The entire staff were kind,and courteous.The wait wasn’t very long,some people commenting here are just pushy A-HOLES.
outdated building in a ghetto area.. poorly educated, rude office help. parking limited.. highly inefficient,unprofessional and dirty. i refuse to go there ever again.
The technologists are friendly and knowledgeable, and put me at ease. I wish I could say the same for the front office staff. The wait times were too long.
They never answer the phone to make a appointment. If you leave a voicemail they won’t call you back.
I had an appointment no people what so ever, an hour later everyone who has walked in has been seen and I’m still waiting. Very unorganized I really dislike coming here.
If you want to get well don’t go here radiologist needs to be flipping burgers at McDonald’s Donald’s they don’t know how to read reports I’ve gotten terrible worse since
This is the perfect place for treatment and other imaging needs the office is clean and staff is amazing they make you feel like family I never seen service like this frm a medical facility I give them 5stars for every thing highly recommend them
Thank you for giving me the opportunity to write this place thank you for giving me the opportunity about this place I called because my sister had her MR done and someone call from Loma Linda that she has to be there on Tuesday so I call …
Been tryna be seen for two weeks already & they still haven’t took me in for an ultrasound, they keep saying the same thing.
Not the nicest place aesthetically, however they were quick and kind with me. Eunice was a wonderful MRI technician and made the process quite easy!
Definitely the WORST medical imagery place to go …. Rude employees, small, dirty, poor quality services… better wait longer and go somewhere else.
I need the CD of my MRI for an appoint with a neurologist. Rather than send it to me at my verified address, they are making me drive all the way to their office (I live an hour away) and sign a release form. They refused to budge and are …
I have a kidney xray done every 2 weeks. ..they opened at 7.. But i was told they dont do xrays til 8..so of course i waited cause i had a urologist appt right after..once 8 am came the xray tech called me right away..and i was asked to …
Palm Imaging doesn’t have security for a patient placing items of value in a locked container, while having a procedure. My wife on 2/24/2014 ,was told to place her purse on a shelf in room she was having a scan, with her head covered for …
Do NOT do business with these people!! They are DISGUSTINGLY RUDE and LAZY!! Do NOT give these people one cent!! Maggie in scheduling is LAZY and Jacquelyn in the back office is a DISGUSTINGLY RUDE ARROGANT little person who can’t seem to …
Checked in at 8:20 for “walk in Xray”. There were 2 ppl in waiting room. For the next 45 min I watched 8-9 ppl come, sign in, get paperwork and sit down. None were called to pay or go on to the next station. I went and asked for status …
Do not come here for an ultrasound they don’t let you record or see the machine while they are doing the ultrasound my appointment was at 8:15am it is now 9:05 and im finally getting seen. And the technicians aren’t welcoming they are cutthroat and unemotional we are human beings you would think they’d treat you like one
Several weeks, and I’m still waiting for them to call me back to set up my appointment. I wanted to go back, because I had positive experiences with the technicians there.
First, they open at 8. Also, hours are posted as open until 7, but they stop checking in walk-in patients at 5 PM. I showed up 5 mins after 5 and they wouldn’t take me, so they are strict about it. I went back the next morning and the wait …
Regarding Palm Imaging: Beg, Beg, Beg your doctor to send you somewhere else for imaging procedures. My wife was asked to arrive at 12 noon for a 1 pm CT Scan. She walked up to the window and was told to sign in and have a seat. At 12:10 …
It takes a lot for me to write a review and be disappointed when it comes to customer service but I have had too many negative experiences at Palm Imaging located in Sanbernardino. The receptionist are very unprofessional and did not help …
I had a great experience with the staff and technicians at Palm Imaging. My doctor kept placing incorrect orders, there was a problem with my authorization, and was sent erroneously to another imaging center… but the Palm Imaging staff …
This place itself was really wonderful, the area, not so much. Yes, the area is horrible, but it is just representative of what California has become giving everything away for “free” and is not Palm’s fault. It was a pretty big shock …
The staff was super polite and the mammogram was quick and painless. I was nervous but the technicians were calming and helpful. They even did my ultrasound the same day, I was scheduled to come back for the ultrasound in 5 days, but did not have to…..Great experience !!!!!!!!
Barbra the Mammogram Technician did my test I was so nervous and she was so kind to me, I felt so scared to get this done and while
In the room with her my anxiety’s melted away! She is the kind of person that …
Brought my wife to get a CT Scan done, had to wait outside for my due to the COVID-19 policy that allows only patients to enter the establishment