Palmetto General Hospital

Health & medical, Palmetto General Hospital

Palmetto General Hospital opened its doors in 1971 with just 50 beds. Today, our hospital serves more than 130,000 patients each year. We appreciate the opportunity to serve you, and we are here any time you need help. From bariatrics to breast cancer imaging, we’ve received many designations for quality care. Although we appreciate these prestigious honors, we are most honored by the opportunity to serve you and your loved ones. We’re committed to finding new ways to improve and make our hospital the best place for patients, physicians, and employees.

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Palmetto General Hospital Reviews ( 210 )

  1. Don’t ever go to this hospital , I Had surgery 2 times, the first time they didn’t call the doct. when needed. The second time I was there it was worst the people next to me didn’t let me rest they were having pizza party even making cuban …

  2. Last Friday I had to take my 92 year old father to the ER Department with severe pain in his back and shortness of breath. I expected the worst, as my father had never gone to a hospital. While at the ER they did several tests and told me …

  3. I warned my mom to not get her surgery here but she insisted. Needless to say, we have had a horrible experience. Her surgery was scheduled for March 21st. They call her 2 days before and changed it to the 23rd. Okay, no problem. The 22nd …

  4. Was concerned about having our baby here, but the team of healthcare professionals and support staff took EXCELLENT care of my baby and my wife thought the rollercoaster that is childbirth. Being first time parents, we took advantage of …

  5. Horrible. Whoever said this was a good hospital needs to go to a mental asylum. My mother in law was taken there by 911 (August 2013) and her stay there was worth of a Stephen King novel. Service? non existent. Press the nurse call button …

  6. Im never one to complain about the services of a hospital because I’m aware of the bulk load that comes with the medical field. However, in this particular hospital, the service was very bad that I actually left sad. My brother, who was the …

  7. Dr Lozano was very good. However, the nursing staff is terrible. The CNA falsified the “Nursing Staff Rounding ” form to make it look like he tended to my mom at times when he had not. When I asked him why, he said he was in the room …

  8. HORRIBLE HOSPITAL. The staff and the nurses are horrible. Insensitive. Rude. Their doctors are top notch. However, the bad experience I had with the nurses, overshadowed any good experience or relationship I developed with the doctors. …

  9. BEWARE!!! Everyone seemed over-worked and exhausted (or maybe just incompetent) and it was not clean and most of the staff didn’t understand English. They got my medications wrong and nobody came to check on me unless I buzzed for a nurse. …

  10. One star is being nice , I would definitely give them a zero if it were an option. This place is terrible! The staff act as if they are forced to work. Being in the healthcare industry should be a passion not something to do to get by . I …

  11. Don’t go here unless you are looking for a death sentence. Been been here several times for myself and for family members and it’s horrible the way it’s run. Waited 8 hours in the ER and I was never treated for any pain I had. It wasn’t …

  12. We were admitted into the hospital last Wednesday all in a rush since the plan was to catch a plane that night to Europe on vacation, our big dissapointment has been compensated only with the amazing treatment received in the telemetry unit …

  13. Very bad hospital to have your kid. I just went today because my wife is having pain and is already on her 38 week. She’s had 2 previous seasections and they didn’t want to attend her because she wasn’t having enough contractions or even …

  14. Horrible…..please run from this hospital …first the man who was prepping my dad for his surgery poked my dad like 50 times before he realized he couldn’t do it because his vein kept moving. Next I went the next day to visit him from …

  15. The Palmetto Doctors are heart specialist but they never checked well my fathers heart before realeasing him with covid. Some of the nurses have a bad actitude when you call…. I have to add they discharged my dad way before his covid was …

  16. This is the worst hospital experience for myself and my parents. The ambulance brought my mom in with gall bladder pain at 1am on Thursday. Here is tis 2:30pm on Friday and she is still waiting for surgery and they can’t even give us a …

  17. I don’t understand why it has so bad reviews my experience here was great to start my ER nurse or person or person who checked me in was great she was a true Angel. When I got there is was terrified and in a lot of pain the guy in the …

  18. Or returned callsFollowed emergency signs when I was left by the front door. I walked in and said I thought I was having a heart attack; I was told this was maternity that I’d have to go around the back so I walked over to the other …

  19. I had surgery today at Palmetto hospital and must say I was surprised. I’ve visited Palmetto with family members several times in the past and had terribles experiences. The only reason why I gave in to having my surgery at Palmetto was …

  20. I will never come here again. The only reason I would come here if I was dying and as soon as I was stable I would request a transfer to another hospital. The staff is completely rude and very unprofessional. Waited 3 almost 4 hours in the …

  21. If I could give this hospital zero stars or minus stars I would. My wife went in for blood clot in her lung. Was there for 6 months due to infections she got while there. Went in with working hands and feet came out with all 4 limbs her …

  22. This place violated HIPPA and no one has been able to rectify this, including leadership for months now. When my family member was admitted to this hospital, a nurse that had access to my family member’s information called her friends to …

  23. My niece had Thoracic Surgery and was in the Cardiac ICU. The surgeon, Dr. Laudito, nursing, respiratory and a support staff were excellent. Our family is very grateful for the wonderful care she received.

  24. I don’t recommend this hospital to my worse enemy. This hospital is not only filthy, but the lack of care is saddening. My grandmother Sharon Green went in for a simple surgery, a colonoscopy, that Doctor Victoria Garcia recommended for her …

  25. one looks to a hospital in an emergency. and we are in 2021 and the doctor tells you that he cannot do anything because they do not do mri to know my problem in my leg or rhodia. look for a specialist tomorrow. Because he alone can give …

  26. If you cherish your life and that of your loved ones, never seek medical treatment/attention at Palmetto General Hospital. My mother sought help for chest pain yesterday and walked in through ER and all she received was Acetaminophen during …

  27. Almost everyone I have known has had their identity stolen from this place.

    There has people who have died waiting at the waiting room. I have known people …

  28. To start, PARKING is a scam I can believe that you have your Mother ill and to visit you must pay for 20 minutes I was there $4 I can imagine if I stay for 1 hour? Second, the room she was on not even a chair for visitors to sit on not to …

  29. Worst hospital in all of miami dade. My brother was taken to this hospital with covid symptoms, high fever, chills and respiratory problems. They took an X-ray of his chest and then proceeded to send him back home and “Quarantine”. His …

  30. The Emergency Department stepped up and showed out , my family member wAs there with an unusual issue and the team Lucretia Lettie Eddie Yudith , DR Vanderheyden really took care of him and made sure he was relaxed and well taken care of . …

  31. I am extremely grateful for the help I received recently in Palmetto General Hospital Emergency Room. Every single Health Care Provider provided me excellent care. Thank you Dr. Adam E. Leisy, Dr. Joseph J Flagge, Magdeline RN, Ruth RN, and Leyan Patient Access for all that you did for me!

  32. I’ve been in Hialeah/Miami Lakes all my life and there has always had a dissatisfying experience when coming to Palmetto Hospital…until last month. I was there with my 94 year old mother who was having trouble swallowing, and the staff in …

  33. This review was a MUST. Aside from the maternity floor here, which is amazing..the ER is probably the worst in south Florida. The extent of how horrible the patient care here is heart breaking. The triage nurses are rude and always seem …

  34. I want to extend my deepest gratitude to the staff at Palmetto General Hospital. My grandmother(Rosa Diaz) was recently diagnosed with a terminal condition, and our search for a compassionate team to manage her care led us to this hospital. …

  35. DO NOT BRING YOUR LOVED ONE HERE. Uncaring and plain incompetent staff. Nurses are a joke. Seriously, if you get the unfortunate call of having a loved one here, make arrangements as soon as possible to someplace else for care. …

  36. My mom was at Palmetto Hospital this month, all the staff was very helpful and friendly. The nurses and charge nurses on the 6th floor (Telemetry) who was caring for her they were always attentive with her. Dr.Lozada was always ready to ensure that my mother received the best care.

  37. My mom went in to get surgery and a doctor came out and told her that her insurance didn’t pay for it but that he would do it for free all she had to do was pay the assistant $200 via zelle and at the end of the surgery the real doctor came …

  38. I wish we would have been taken to another hospital. This has been the worst experience. Some of the nurses in CCU and ICU really don’t deserve their jobs. They shouldn’t be working around people, terrible attitudes, bad manners and they …

  39. I am pregnant whit 20 weeks, I had been waiting in emergency for 4 hours whit fiver and cough , any doctor came to me . I felt very Sick so I have to decided left the hospital and moving for another one . I think supervisor is not doing your work well. I am very sad and unsatisfied for this hospital

  40. I always try to say something positive about this hospital, but sometimes actions speak for himself. My dad had open heart surgery and they send him home sooner because another patient need the room. Unfortunately he left the hospital with …

  41. All I can say is that if you value your life don’t go
    Near this hospital I took my husband who is on dialysis and he was suffering from low sodium his sodium was below 127 he was cold dizzy and almost fainted they …

  42. The Palmeto Hospital in my family members experiences the worst Hospital in Miami. The service is bad and almost all the nurses are very young , recent graduated . They don’t love their job neither the patients . Very bad experience today …

  43. Terrible hospital!! This is my first time writing a review on google and I felt so compelled to write a review because of the terrible service here. My husband was admitted on Saturday night with dislocated shoulders. It is now Tuesday …

  44. Horrible service! I went in on December 27th for something very small… I was placed in the hallway (which I didn’t mind much…) All of a sudden an unstable lady that was backer acted started acting up and was going from hospital bed to …

  45. Incompetent nurses, I arrived due to angina pectoris and I had to share a room with a lady who all she did was scream, a room dirty with urine. The doctor did not respond to calls from the nurses. The only thing I can rescue is Dr Patton, very profesional.

  46. I was there tonight with my 15 year old son in the ER and I don’t know the name of the emergency nurse but I have to say she is an angel that is helping every patient, compassionate, and a great human being. I really appreciate all her help and they way that she treated my son and myself. I wish her the best!!! Thank you!!!

  47. Worst hospital I’ve ever been in….I have been here for over 3 hrs and the only person that has come to see me is a student nurse and of course the #1 priority, the billing dept. They pay no attention to there patients. The student nurse …

  48. Wow! I have readed 90% of the reviews and to my honest and humble opinion, all the negative reviews are TRUE! There are some good Doctors and Nurses that had been with the Hospital for years, but the bad ones are too much and makes the good …

  49. My mother has been hospitalized in care of your nurses for approximately 35 days. Upon my arrival yesterday, I noticed my mother was completely neglected by her nurse. I called the Charge Nurse Yessey, and expressed my concerns with her. …

  50. Only put 1 star because 0 stars was not an option. I went in the the ER last night, and received a covid test. The doctor and the nurse said they would call me with results. I never received a phone call and I still cannot return to work …

  51. This hospital is the worst in Miami, save yourself some time and go elsewhere except here! Waiting time is more than 4 hours even if you are almost dying, with open wounds!!!!!! THEY DO NOT CARE!!!!! That’s all! The staff at the front were …

  52. Let me start by saying that if I could give 0 stars I would. My grandpa was taken there this afternoon after a heart attack, I’ve been trying to communicate with the ER to see if they could give me some information about him and the …

  53. I just wanted to come on here and note how professional and attentive Alex in the patient access on the maternity ward was. She is superb! She was juggling so many things and never lost her professionalism and customer service with me or …

  54. Update: I have now been thoroughly updated on my wife’s status! She’s doing great. (Thank you Nurses Yania and Melinda and Dr. Salgado!) At around 6:30 PM or so I received a call from Maria Masson, who apologized and listened to me. She …

  55. The worst hospital ever! ***beware**** especially if you do not speak Spanish! Dirty and unexperienced care. They literally cut my dad open and then said “sorry to many organs in the way” Could not preform the procedure. How do they not …

  56. Urgent!!! Dr. Juan Del Rio should not work in any Hospital. Take your Family to Baptist, or Memorial Health System. 3rd Floor is the entrance to death. Please read!!! 3rd Floor needs to be investigated for NEGLIGENCE!! CEO Ana Maderos …

  57. The worst place I went and complaint about the nurse not even checking on my family member while I was complaining and oficer was complaing about the nurses had not even visit the inmate he was guarding. Total caos and horrible service …

  58. This is not a Hospital. Its just a like a bad car dealership, we’re everybody just try to sell you medical procedures that are not necessary. They just take advantage of the medical and insurance system of this country. And the Covid Theater. Theater not professional here just scams people. Very sad 😔 …

  59. This is by far the worst hospital in all of Miami Dade DO NOT take your family here. I specifically told the people at this hospital to DNR on the account that my poor grandma never wanted to face the pain of intubation. She just didn’t …

  60. If the ambulance tells me they are taking me to the hospital I’m dragging myself out of it. That’s how awful it’s been with my father in law. Doctors and nurses are never on the same page, they can’t seem to explain things properly and lack empathy.

  61. Worst hospital I have ever been to! ER is just terrible, brought my daughter in for pain and here we are two hours later still waiting on a doctor to show up, I had to call the hospital directly for someone to come and say “sorry there is …

  62. I want to thank reps Tayami Hernandez and Jenny Baez in the main admitting dept. They have gone above and beyond with my mother today. I am truly thankful for all of their assistance with her insurance company. They treated her super nice and very professionally.

  63. My name is Danay, my husband Juan Rodriguez was a patient at Palmetto Hospital, unfortunately he got infected with the COVID19.
    I have nothing but good things to say about all the Staff at Palmetto from the …

  64. This is an example of failure in the American health care system
    My husband went to the trailer that is actually registration to be able to get in to ER with a severe abdominal pain, first thing the security direct me to the …

  65. If I could give ZERO STARS I would. The most incompetent Hospital and organization I have ever witnessed in my life. It’s very obvious that there is no bed side manner nor is there any formal education. If I had to assume I would say that …

  66. Absolutely down hill. Nurses are excitedly combative low moral and lack of leadership command. Constant power tripping this was not the case 2 years ago obviously something has gone terribly wrong in staffing. It’s simply not the same …

  67. The worst experience that I had in this country on a healthcare facility. The staff are very unprofessional and don’t care about patients.. you delay patient care.. my mother entered by the ER due a hearth failure the 05/21/2021 at noon, …

  68. If I could give them zero stars I would I am so frustrated with this hospital my mom is a patient and has been there since the day after thanksgiving i have gotten from the nurses unreliable information every time. I get calls from the …

  69. The service is horrible! My 20 month old daughter has been throwing up and I had to yell for service and been waiting to see a doctor for 2 hours and still nothing!!! I’m leaving to other hospital!!!!! This hospital need to shut down
    Or new management asap!!! 0 stars

  70. I still cant believe my family trusted in the care of this hospital for my grandmom after the disturbing experience we had with them with my father a few years ago. Not only is my grandmom still sick but they will need to repeat her Bone …

  71. My daughter is currently postpartum. Her baby is in NICU because of high levels on CRP test. She’s not sick. But we imagine it’s protocol to separate baby from breastfeeding mom. The NICU nurses have managed to make my daughter cry while …

  72. If you want to die, come here basically. The worst hospital ever in Florida, I walked into the EMERGENCY ROOM and it took the ladies working in the front around 20 minutes to even look in my direction. Once inside the hospital, they took …

  73. Worst hospital in all of Florida. Nurse Victoria Bazán she is in the emergency room front desk has been mistreating my 80 year old mother. As a nurse they need to treat patients and their love ones with care. She tried to remove my mother’s …

  74. We have had a terrible experience thus far with this hospital. I will say that there have been a few people who have made our experience better and I am grateful for those individuals. However, the lack of compassion shown by a great number …

  75. Disgusted, the only good thing I have to say about this hospital is the cardiac surgeon who saved my husband’s life. Other then that …… the nurse are rude and disrespectful. Cursing in front of the patient F this F that. Now empathy …

  76. Worse hospital EVER EVER EVER. The staff does not care about you. I patiently have been waiting for my spouse to get treated and the nurse alone takes 3 years to come back and speak to us. We had a cup of pee on the bed for at least 3 hours …

  77. The staff at the emergency room were extremely nice and provided excellent care. When my dad was transferred to his patient room however, the night nurses were good but in the morning, the new nurses were very loud even though it was only 6am, very rude. Nonetheless, the staff was nice to us. I just wish they were more professional

  78. I read a review about this hospital that said “you’re better off taking your loved one to a vet than to Palmetto Hospital”, I wholeheartedly agree with that statement. …

  79. Unfortunately, my mother who is a 76 yrs old lady had to stay at the hospital due to pills overdose. She was admitted in a room at the 3rd floor. Most of the nurses there were negligent and careless. My mother was admitted on Friday night …

  80. Lies lies…! They claim to be the #1 Neuro Center for strokes. But is all false. My father suffered a stroke overnight inside the hospital after a pace maker surgery and the incompetente nurse thought he had “Dementia” god knows how long he …

  81. The maternity care team is amazing!!! We couldn’t be more grateful for all the support, the love and the hard work they showed all the time, the nurses gave always that extra touch to make my wife feel comfortable and confident about such a …

  82. My 90 year old mother has been in the ER for over 10 hours. Hungry and in pain. This is the worst hospital experience here at Palmetto. Still waiting to be taken to a room at 10:25 pm

  83. Night shift employees in the Behavioral Emergency department are verbally abusive! The employees on night shift in the main hospital and behavioral hospital are very rude when you call! They will catch a attitude and hang up the phone in …

  84. Worst hospital to ever exist. Do not bring any of your love ones to this hospital especially if they have COVID-19. The nurses from the COVID-19 unit don’t even speak English. They have the worst attitude ever. To top of the situation they …

  85. I am extremely grateful for the compassion and care that Beatriz Brice, the secretary for CCU showed today. My mother in law was admitted due to COVId and she is an 82 year old lady that doesn’t speak English. We called because my mother in …

  86. Stay away from here. SICU AND ICU WAS AMAZING. Everything else was like a third world country. Nurse got annoyed the patient would press the button and was more worried about making plans after work. Horrible horrible horrible.

  87. Have a family member at this facility that I won’t call a hospital. The worst no one here knows what’s going on can’t answer questions or give you information. Won’t recommend this place at all. Thank you regards

  88. Horrible experience this time! I understand many adjustments needs to be done for the pandemic, but at what price? You guys are jeopardizing patient care! Patient are unattended, not even 1 family to help. My family is unable to get out of …

  89. Worst hospital in the WORLD. I literally mean this. I went to the E.R with symptoms of Covid. It’s been 7 hours after discharge. Never mind i am running a fever, body aches and have a cough from hell. I have been waiting for a call with my …

  90. This was my second time giving birth at Palmetto hospital and I am so happy with all the attention and care provided at the maternity ward. The nurses there go above and beyond to make sure you and your baby are being taken care of and …

  91. This hospital is unorganized, disrespectful, cruel, filthy, and negligent. They deserve zero stars. The trauma I have experienced here has no words. Left with a loved one in a a body bag. This place is absolute garbage.

  92. Called the emergency room for assistance and was told help would be provided.  I fully explained the situation and what was needed and the nurse said an EMS vehicle would arrive.  I called back an hour later and was told a completely …

  93. I arrived at Hialeah hospital , then transferred to palmetto hospital.
    I found it to be 💯% better the Jackson.
    Treatment was good communication was good, and when I asked for black tea it …

  94. I am currently at the hospital and there has been 5 mistakes in less than 24 hrs. My IV with antibiotics was disconnected to go to the restroom and more than an hour passed and the nurse never came to connect it back even after calling …

  95. Communication at this hospital is abysmal and borders on negligence. Doctors and nurses are condescending, and that’s if you even get to speak to one at all. Doctors lie about speaking to patients and patient family members in the medical …

  96. Horrible hospital 😩you might as well die first before coming here ☹️ You cannot even call it a hospital 😤 forget about the emergency room! They don’t know what an emergency is ! God help you 🙏🙏 …

  97. My wife had a Surgery with Doctor Sosa. Since day one the quality of service and the facilities are excellent.
    Every single person within this process has been kind, courteous and supportive. …

  98. Worst hospital there’s a patient that has been waiting since 8 pm it is 11:32 pm now almost 4 hours already. There’s a baby that’s intoxicated and has not been sent to emergency and is yet still waiting. They don’t have any patient who have …

  99. I had the most amazing experience at the Maternity center. Nelly (Director of L&D) and her staff ensured that my delivery and stay there was impeccable. Nurses were kind and helpful. I felt like my baby and I were very well taken care of. …

  100. If I could give this hospital zero stars, I would. My husband was transferred to Palmetto General Hospital for a weak heart, and they performed all these test on him, but could not find a concrete diagnosis for his underlying issue. During …

  101. Horrible hospital and so disorganized. My son was to have top surgery and the day before the Anesthesiologist refused to participate due to my son’s age. We had all proper documentation and were told everything was set. If he didn’t want to …

  102. HORRIBLE SERVICE its been a frustrating nightmare. I get no service. The doctor never calls me for an update. I know nothing regarding my aunts status. All they do is hear the phone ring and no one picks up. All of the calls are transferred …

  103. This hospital killed my grandmother – Maleidy Trueba 8/29/21. If it wasn’t for the incompetent nurses and doctor, my grandmother would have still been alive today. I beg you, do not bring your loved ones here. They don’t know what they are …

  104. Staff is hostile and can’t be bothered to help you. Social worker refused to help us figure anything out said that was our problem and not part of her job. All my questions were answered by “well you figure it out”. We were going through a …

  105. I had to give them 1 star because -10 is not available. DO NOT GIVE BIRTH HERE!!!! Recommend Memorial West or Miramar. If unfortunately your baby needs to be admitted to NICU beware of Charge Nurse Vivian (she is the nastiest & the …

  106. Checked into the Emergency Maternity Department yesterday, and all I have to say is there service, quality is impeccable. I’m expecting my first child and I was full of anxiety. The nurse Suset who attended me was exceptional, very caring, …

  107. The care my grandfather received from Dopico and Griselle on the third floor was incredible. A special thanks to them and all the other wonderful assistants. The GI team and infectious disease were also AMAZING. Everyone is overworked, …

  108. The hospital is very clean and well kept and the staff are absolutely amazing! I was admitted from 5/5/21 – 5/21/21. After a major surgical procedure I was placed in the SICU for the first few days of my stay. During this time I was aided …

  109. I went through emergency and saw a roach, following it was the food cart. Then I went through Maternity due to preeclampsia, I was put on a birthing bed for two days… It wasn’t until one of the nurses noticed that she changed my bed to make …

  110. This has got to be one of the worse hospitals in Florida if not the worse, the treatment from the nurses is horrible, you hear them talking in spanish about their lives but when you ask them for help they get upset and told me to keep …

  111. Unfortunately. My dad was transported to this hospital through ambulance in the middle of the night . When my mom called STEPHANIE the “assistant ” told her she didn’t speak Spanish and that was my mom’s problem if she couldn’t speak …

  112. What could have been a basic procedure turned into a catastrophe. How many people have gone to this hospital and end up worse than they arrived? Maybe even dead? …

  113. My mother was in Palmetto General Hospital for a week; she was admitted through Emergency. The staff that took care of her was very compassionate and attentive (nurses, paramedics, and doctors). They showed concerned for her, and were …

  114. Today was at the ER, nothing changed from a month ago….people with no mask caughting, probably all with COVID.
    Palmetto is not cautious at all. Does not care if a patient gets COVID there. …

  115. You can find my review from when I went on Yelp, but since then MARCH 10 2021 this hospital has not billed my insurance and constantly sends me bills etc. I have communicated with their billing staff over 10 times now and my insurance had …

  116. Went in with my daughter on saturday the 25 and last in the waitting area 11 hrs withought any assistance while my daughter couldn’t stop bomiting and with a lot of stomach pain..she was begging for help and one of the nurse just laughed in …

  117. My brother just had a triple bypass heart surgery and from the moment I visited doctor’s were very welcoming and friendly. I am pleased with the care that my brother is having! Floor doctors of CV ICU are a great team. Very attentive to their patients and families.

  118. My Wife gave birth to our son in this hospital last week and We had an amazing experience during our 3 days stay at the Maternity Ward. Hats off to all the staff, specially the nurses; they did a magnificent job, Kudos to the whole team. …

  119. I was on the hospital on 06/14 I pay 189 dollars.I finding out that only I have to pay 50 but my refund never came I’m been calling I’ve more that 5 times new excuses every time

  120. ER is a mess front people are rude and lack compassion for patients and family, back is not great either they came to look for patients family member and they called an entire different last name waited the front kept saying they could not ask the back nurse and that is a lie!

  121. Just got home after having my baby there. Maternity system in this hospital is a gift from god.All nurses are angels,doctor Fojo an ángel, Anestesist Elizabeth 5 stars and good heart,labor nurse Alexadra with a germany last name ,she was …

  122. Insensitive to patients love ones to limit one person at a time when your potentially are saying goodbye to a loved one. Also to make matters worse the CCU waiting room is closed so you have to wait outside or with the massive amount of …

  123. Honestly kept pleading for anti-inflammatory only to get ignored and I couldn’t breath cause of the inflammation that was diagnosed literally a few weeks ago, my pulse was above 110 the entire time I expected to come in only to talk to an …

  124. My review for this place is the lowest possible if I could just don’t put any star that will be more accurate this place it’s awful please the worst hospital on the county , you cannot wait outside the ER they mandate you to be inside your …

  125. I want to start by saying I had many negative perceptions about this hospital when hearing about my sisters experience not even 48 hours postpartum. However, after reading the other reviews, my thoughts have absolutely been confirmed. I …

  126. I just wanted to share what an amazing experience I had with the delivery of my baby at Palmetto General hospital. My delivery was a lit bit stressful because my epidural did not work. Which unfortunately I know this could happen. I have to …

  127. Staff is hostile and can’t be bothered. Miscommunication with patient procedures and they misplace and loose patient belongings. Overall the general attitude is the worst I have ever experienced in any hospital. I personally observed all of …

  128. I had an attentive doctor once I was fully admitted to the hospital, he and his student came every day during rounds and spoke to me. He answered questions and never failed to explain what and why he was doing it. …

  129. if i can give this hospital 0 stars i would this is the worst hospital in FLORIDA , do not take your family here. They do not care , there is huge language barrier and if you do not speak spanish you will be treated as such . The nurses do a horrible job with patient care. They do not take care of the patients and they are super slack.

  130. My 90 year old mom was a scheduled for an outpatient procedure. We arrived at 11am as requested, she was taken in at 1:07pm to prep. No communication to the family member for 2 1/2 hours. I had to ask the nurse about my moms status and I …

  131. In the past few days I had a very negative and unforgettable experience from the admission department. I was there in reference to an uncoming surgery and sadly the Supervosor from this departmemt was willimg to do anything but help me …

  132. I brought my husband here because I thought he was having a stroke. He was admitted right away and was taken to CCU. It was necessary he have surgery and was transferred to Neuro CCU. The Nursing staff, the Dr’s on rotation (2 in …

  133. In my opinion this has to be the worst hospital in all of Miami-Dade county. However, unlike other reviewers, I don’t blame the employees, I blame the management for hiring so many lousy employees and also blame the citizens of Hialeah and …

  134. Our Experience was very poor. My father was admitted through Rescue to the ER. We waited 6 hours before finally getting through by phone. God forbid, any one comes out to the waiting area to let the family know the status of the …

  135. I never treated here but family members & frinds all bad experience it’s Always a slow paste moving pack emergency room they never pick up the phone for the right department they never listen to the patient rights or which emergency room they wish to go etc… tips hiring more staff

  136. What a horrible medical facility experience. I cannot even begin to list everything that was concerning that indicated to me, incompetence. There with my friend for her surgery, which was cancelled 6 hours after checking in. There was an …

  137. The worst hospital in south florida. The calibers of professionals that work at the 4 floor it is like from the third world country. My father was in bed since the previous day who was admited with his own clothes all wet in bed. Not one …

  138. Horrible attention. My pregnant wife had to go into the ER by herself while being in risk of passing out, she couldn’t even speak for herself and they made me wait outside. So disappointed

  139. Worst hospital. Even worst than Jackson. The staff lie about everything. We don’t recommend anyone here. I will not be coming back here. My dad has been here since Thursday and let me tell you it’s been a constant back and forth. Stay away if you can.

  140. Horrible, receptionist was very rude. We came in around 8pm and the was just 2 people here waiting to be seen. We been waiting now for 4 hours and the only thing they have done was taken my husband vitals. NOW the ER waiting room is full.

  141. Worst ever. RADS radiology registration moves at a glacial pace and they let people skip you while waiting to register. It’s like this every single time I come. I’m going to Mt. Sinai from now on.

  142. Poorly ran hospital directed by animals, I will be reporting my visit with the state. simply incompetent management only cares about the money, not the patients. I will be taking my mother to Baptist right away.

  143. I am reading all of this HORRENDOUS reviews about this place especially about the staff. Being dismissive to patients’ who clearly need medical. Making fun of the patients and loved ones. Making a patient cry. Patients dying due to lack of …

  144. Took my mom here me after a stroke, this hospital is horrible, stay away if you can. The doctors are in a rush and don’t explain what is happening well. While waiting in the ER there was a guy who left as they were not treating his injury I …

  145. This hospital deserves 0 stars. My cousin passed away here in 2019. Tonight I brought my 2 year old son due to an alarming high fever & difficulty breathing. Arrived around 10:50 pm…1:18 am was told someone put in the system that I left …

  146. My elderly mother fell at home and broke her pelvis. We were not allowed to stay overnight and the nurse aid treated her horribly. When she was discharged, they did not contact us, no-one came to do an assessment, we called social services, …

  147. Is the worst Emergency Room service ever. I took my Mom with a pain that she couldn’t sleep last night and I’ve been more than 5 hours waiting with pain and they pass everybody else first and excuses not acceptable. They keep saying we’re …

  148. I was very pleased being here at the Heart Center Palmetto Hospital the nurses Care-A-Lot and only but one doctor that I have a problem with the rest of them thank you thank you for saving my life in the Heart Center

  149. These workers in the hospital treated my grandma so poorly, and were complaining about providing her with one blanket because she was really cold. Please go to another hospital, they do not have any manners. HORRIBLE SERVICE!!!!!

  150. I am so disappointed in the quality of care, services and hygiene within this hospital. It has been one thing after another since the admission of a family member into this hospital. The ER is a disaster no security or police noted on site. …

  151. I was there for four days I was an ICU and a beautiful nurse named Connie took care of me then they send me to that third floor and a very nice RN male name Yoel also took care of me very well as I was there and nurse Laura Thanks

  152. Palmetto General Hospital, my go to for all 3 of my Children and closest hospital has disappointed me tremendously today. My 1 and a half daughter went in for Nursemaid elbow and it has taken 4 hours for her to be seen at Emergency. She …

  153. This hospital treats you like a school shooter or prisoner of war. 1/5. They want to punch you when you’re hospitalized once you’re inside. good luck surviving here. That is if you’re here mentally from being backerated.

  154. Please I beg you, Do not come to this hospital.
    Service is awful, they don’t have a billing Dept, the staff horrendous.
    Unless u have Full Medicaid. …

  155. I was visiting my doctor two days ago and I needed to go to the bathroom on the second floor of the building 7150 w 20th Ave, I can’t use it, the whole room was dirty, floor, wall, sink, toilets and the door inside I didn’t take a photo …

  156. This is the worst hospital I have ever set foot in. They care nothing about the elderly. They are short staffed, their emergency waiting room is a possible lawsuit due to broken furniture everywhere! If you care about your loved one, do NOT take to this hospital!

  157. In many aspects, my experience in this hospital was extremely negative. How can it be allowed to stay open? Stay away from this hospital if you have other choices. Zero stars (if allowed) from me would have been more appropriate.

  158. If I can give it 0 star, i will. The worse hospital. My father went in and came out with blisters on the foot and stage 1 pressure ulcer. No lack of compassion by the staff on step down unit. Discharge my father home and then he went in the …

  159. The Saturday night ER and the following 3 day stay was as pleasant as possible, given the situation. Everyone from the doctors, x-ray techs, nurses, transporters, cleaning crew and the chefs were all kind and extremely helpful to me, even …

  160. I personally feel they discriminate against people who are of Latin American/Caribbean descent who are black. They refused to set up patient transportation and gave me the run-around when I expressed it’s painful to walk with a hernia that …

  161. I went into the emergency room at 8am on Thursday for what turned out to be acute appendicitis. The ER was crazy as you’d expect it to be. Dr. Houston was very attentive and was very clear with me about my case. I finally got moved upstairs …

  162. I was very pleased with my  brother’s nurse Tiara Lester, she works on the second floor . She was a world away from previous experiences elsewhere. It was good for my brother to be treated with professionalism and care. She made me feel …

  163. My grandfather got rushed to the emergency room this morning. We went this afternoon to try and figure out what was going on. I was expecting a lot of push back but it ended up being a great experience. The security guard Jose Montge was so …

  164. Worst hospital in the world. Discharged me with no papers to give to my job or instructions on how to treat my cut open food that had 8 stitches and when i called back to try and get them i was hung up on 5 times and was on the phone for a …

  165. If I can rate this hospital a 0 I would!! This hospital is the most unprofessional uneducated facility in this county. The medical team has no knowledge in anything they are doing. Trust me, Please drive the extra miles to go to another hospital for your own well being.

  166. Whoever answers the phone at the scheduling dept really has no manners. I have called on two occasions and the girl who answered hang up on me twice. It was so much better before when you were able to call RADS and schedule an appointment …

  167. The worst of the worst , Drs lack comnunication, they have you waiting endlessly for lab results which i never got over 14hrs in a room waiting.not only was the experience horrible for me but also my mom. Guys stay away from this hospital, there are plenty of hospitals with better assistance.

  168. My husband, Reinaldo was a patient at Palmetto General Hospital – Clinical Decision Unit , from 12-3 thru 12-5. While being treated nurse Kathina gave excellent care with a lot of patience. She was able to resolve many issues that we had brought to her attention in a very kind and professional manner.

  169. I was told to be at hospital at 6:45 am for surgery . I asked the attendant many times what was going on and she said I had to wait. After many attempts to find out why the delay I was told to call my doctors office. When I called they had …

  170. This place went down hilll. When it was part of Larkin, the staff was attentive, helpful, etc now since it became part of Steward, it’s worse than ever! I’ve been in the er w/ my mother with a fractured hip since 10a it’s 7p and the nurse …

  171. The worst hospital ever my mom has dementia and because the are doung computer changes she is lost in the hospital. No one knows were she is at. They have me walking from main building to emergency room and now security is looking for her. Still lost. Don’t bring the eldery here. Warning…

  172. Horrible care service … the nurses take forever to do a simple task. My grandfather waited almost two hours for a nurse to help him in the bed. This place deserves a negative -1 if this rating was available.

  173. Worst hospital ever!!! This hospital needs to be shut down!!! My 82 yo grandfather has had a femur fracture since Sunday, and we took him to the ER by rescue; it’s Tuesday at 1700, and he has been waiting since 0600AM for surgery. According …

  174. This place is truly disgusting, I wouldn’t even give it one star if I could. My dad was taken to this hospital about two or three times for terrible stomach pains, they did nothing for him except give him morphine, prescribed him percs and …

  175. The worst horrible hospital in a third world country, is the epitome of Palmetto. My aunt was there with shortness of breath, test after test no Dr. Went to see her with a diagnosis. On the 4th day a nurse came and old her she was being …

  176. Today, 07/11/2022, I went to the emergency room due to bleeding and a lot of abdominal pain. My blood is A negative, so I need an injection. I arrived at 19:58 at night and it is already 11:46 and they only took me. The pressure is no …

  177. I was called to get information on my brother who was taken to the ER tonight when I asked about him they placed me on hold and never came back. I called a few time and EVERYONE I spoke to has a nasty attitude. Sad that hospital staff can …

  178. The staff is amazing. Especially Emily and Michael on the third floor. , but the discharge flow is the Worst ever. No RX for therapy do life saving meds. Horrible follow up …

  179. No phones in the room you must use your own cell phone or be at the mercy of the nurse when they want to relay the call or message to you. Only one TV channel which is Telemundo so if you don’t speak Spanish you are stuck like chuck. The …

  180. The emergency department at this hospital is inadequately prepared to deal with the number of people who come for emergency medical help. I spent several hours here waiting for the hospital to see my mother over a severe case of a dental …

  181. This hospital nearly killed my uncle!
    He was admitted for a stoke, discharged without notifying any emergency contacts, and left in their lobby without food or water for 8hrs straight. He was …

  182. Horrible. My mother was admitted to the hospital at night with terrible stomach pains, and they did nothing to help her. Gave her morphine which did nothing for her pain, only drugged her. She had to ask for HER OWN MEDS to alleviate HER …

  183. The therapy and rehabilitation center are scammers. mainly the one in charge of preparing the invoices, her name is Mary. My medical insurance did not cover my therapies and we reached an agreement to pay for them on my own and it turns …

  184. WORST HOSPITAL IN THE AREA. UNSANITARY, NEGLIGENT, NO STANDARD OF CARE.
    Went in with my daughter to the ER. Arrived at 9pm and the first thing they asked was for insurance before checking her in. After 30 minutes waiting, we were …

  185. Most disgusting hospital to ever exist. Got to the ER at 7:58 pm and waited until 10:55 to be taken into a room waiting an hour and a half in the room just for the nurse to ask what was wrong and go tell the doctor. One more hour passed and …

  186. I don’t like this hospital, the emergency room is horrible, dirty. To get lab results takes for ever, a Doctor to pass you need to make an appointment for him to see you. My mother come to the hospital around 1:15 pm is now 9:40 pm, no …

  187. Very bad service, I arrived with my mom at 10:30 for a colonoscopy and it is 2:16 in the afternoon and they do not enter her, her appointment was for 11:30 and they entered another patient with Appointment at 11:45 before her. They are the …

  188. The negative comments expressed below are accurate. I have been in this hospital as a patient many times and have received less than adequate medical care. The reason that I was a patient at this hospital is that the ambulance had to bring …

  189. My father is there now. He has dysphasia and the attending doctor said no food by mouth as he was recommended a feeding tube. For the last 2 days they have been bringing a tray with regular food??? We have been staying overnight with him. …

  190. Most reviews derive from the primary caregivers of geriatric patients. My mother a geriatric patient had a detrimental experience in a matter of hours. The care provided consistent with that of a third world country. She was discharged at …

  191. I had a terrible experience here, definitely the worst hospital I’ve been to. Some of the staff were very kind and genuinely trying to do a good job, but such was not the case with every member of the staff. I had a bad experience with two …

  192. Palmetto hospital have the greatest most giving amazing nurses their names are Chantal Estrada and Laura Montoya, they will go out of their way not only to treat you as a patient but most of all as a human being they have kind heart and …

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