Palmetto Health Credit Union (PHCU) is a not-for-profit financial cooperative owned by its members and governed by a member-elected Board of … See more
I am very up set with them I was unable to use my card all weekend and had no way to get my mother anything and also I couldn’t even buy anything online don’t know why but when I try to use it it keep saying unorganized user don’t know what’s going on it hurt me hard cause I couldn’t even get no one a gift for mother’s day
WORST BANKING EXPERIENCE OF MY LIFE. THIS BANK IS CLEARLY STUCK IN THE STONE AGES. YOU WOULD THINK SINCE ITS 2017 AND THEY HAVE AN APP THAT THEY WOULD BE UP TO DATE AND ON TOP OF THINGS BUT IT IS THE TOTAL OPPOSITE. LOST MORE MONEY IN FEES …
Unlike other credit unions you don’t get paid early or before the first of the month ……They definitely aren’t with the times at all it’s 2019!!!! I wouldn’t bank with them I’m going back to Navy Federal Credit Union
I have fraudulent things went wrong with my account(twice) the second time these people thought I was the one using my card or I gave someone my card and so I thought this bank would help me, but they told I had this bank for a month and …
PHCU is the best bank ever!!! They are always available to you no matter how large or how small your accounts are and everyone works hard to try to make every transaction as easy as possible for their members.
Mrs. Amicker over at Parkridge really went out her way to make sure I was satisfied after a stressful situation. She was so helpful and treated me with so much understanding. So thankful for her. Great Credit Union!
18 years as a member and they have truly helped with multiple banking and finance needs over the years. 2nd mortgages, auto loan re-finance, various savings clubs and of course checking and saving. I do miss Mrs. Kaye since she retired, …
Excellent customer service. I love the personal touch of a credit union. I remember needing urgent assistance prior to traveling to see family for the Christmas holiday. I received personal follow up in a timely manner and my needs were met …
I love the workers so helpful and caring and someone is always available even for phone calls the point that they show they care makes a difference love this Location
Medical staff shortage, it seems…but overall, dedicated, knowledgeable, and attentive. Friendly staff from the Doctors down to environmental services, for the most part.
Great,helpful and understanding people ❤️ I’ve been banking with them for 4 years now and I never experienced any problems from them. Thanks my PHCU TEAM….
Mrs. Rochelle was awesome, with all stress of breaking my foot she helped me navigate how have my loan paid during my time out of work. Plus she was just so dang SWEET!
I am 90 minutes outside of Columbia, so when I need to have something taken care of with my accounts, this is the branch I hit up first. Always nice, always professional, always fast. Thanks.
The branch at Baptist has fantastic staff that are always available to answer my questions and assist me with any needs I have. The loan process is so easy and fast.
I had the pleasure of doing business with Rochese Thomas. She is the BEST! Rochese made my purchase extremely easy as well as answer any questions I had. I highly recommend her.
I absolutely love the service I’ve received from the branch and representatives that have assisted me. I’ve been a member for several years now because of the customer service and care!
The bankers are always courteous and kind to me whenever I call or go there personally for my banking needs. Awesome place to bank. I highly recommend banking at PHCU!
I love the Taylor Street branch of Palmetto Health Credit Union. I have been with them for almost 30 years and will not change. Everyone Is so polite and helpful
Rochese was amazing with helping me get a personal loan at a great interest rate!! I used that loan and paid off my high interest credit cards. Thank you Rochese for all of your help and I suggest this route for anyone paying on high interest credit cards. It is the only way you will escape those credit card payments.
I recently just took out a small loan to help with some unexpected expenses. The rep I spoke with could not have been more informative and knowledgeable about the whole process. I am so glad I am a member of the PHCU!!!!!!!
I absolutely love this branch!!! I have been a member since 2016 and have been pleased. When I was facing financial hardship they worked with me with my loans. I wouldn’t have it any other way!!
Love this credit union. Anytime I have anything going in with my account they are always so patient and helpful. Definitely would recommend to get an account here!!
I have this account since 1979. They have been with me throughout the developmental stages of both of my children. In good times and bad, PHCU has been my “Rib”! Thank you so very much for all of the “Wind beneath my Wings” for me and my Family…much love & appreciation!!!
Have always got excellent service from the team members weather it be in person or on the phone. Kaye was always so helpful. Have been a member for 20+ years and never a bad experience. Thanks to all of you!
My family members have used PHCU for three auto loans in the past few years – excellent service has been provided each time as well as great rates! I’ve visited the Baptist and Richland branches and have always received prompt and friendly assistance.
I have been with PHCU for over a decade. Very helpful with processing personal and vehicle loans over the years. Love the discounted ticket offers. Everyone has been friendly and helpful.
The PHCU teams is very professional! As an employee of Prisma Health many times there are other employees in the branch at the same time. The ladies always ensure the privacy of each customer is honored. I really appreciate my banking experience & all of our needs have been met above and beyond with PHCU!
I had two auto loans with PHCU, they made the whole process completely stress free. Not to mention the percentage rates were lower than any other financing option. I will definitely be getting my next car loan with them!!
Always a fantastic experience in the Taylor st. branch. The folks there are pleasant, attentive and efficient. PHCU brings such value to the banking experience whether in branch, online or mobile. Quick and easy access is the name of the game, and PHCU has that nailed down. If you haven’t tried them, what are you waiting for?
Rochese Thomas has helped me with three car transactions. She is helpful, knowledgeable, and a delight to work with! I will return to her again when I need something in the future.
Rochese Thomas is AMAZING to work with for car and personal loans! She is super friendly, quick to respond and will help in anyway she can! She is my #1 go to for my loans.
They have over drafted my account more then once when they was not supposed to. I’ve been with them since 2019 and these past 3 years they have over drafted my account when they shouldn’t have this is ridiculous I will be changing banks …
I have been a Palmetto Health credit union member for 43 years. They have seen me through most of my life’s finances. From home equity loans, loans for car purchases, boat purchases, camper purchases, and an extended warranty purchase for …
Getting a car loan was easy, and they have the best rates. Rochese was knowledgeable and very helpful throughout the entire process. I highly recommend Palmetto Health Credit Union.
R. Thomas was amazing with my recent loan experience. Her knowledge and promptness was excellent and very comforting. She made me feel important and made me aware of things that helped my credit. She is definitely an asset to the credit union.
I have been with PHCU for about 15 years. I started an account when I was an employee at Baptist. I have lived in another state for the past 10 years and have had the best support with applications, money transfers, ect. My only complaint …
Don’t know if I can state names but Rochese Is The Absolute Best! Her customer service was a 10/10! She Got Me What I Wanted, When I Wanted It, & The process didn’t take long at all! She is now listed as my go to person whenever I’m in need.
PHCU has been invaluable to me. After losing my job in 2009, I went to Midlands Tech where I earned a degree in Respiratory Therapy. I was employed upon graduation at Baptist . PHCU Taylor St location is so convenient for those who work …
Palmetto Health is the best credit union. They offer many different services to accommodate the customers. Your able to deposit by your mobile phone, at an ATM, drop box, or inside the branch. They also offer awesome customer service
Rochese is absolutely awesome. She helped me when I purchased my car and I can call her with any questions I might have about my accounts. Her customer service is absolutely phenomenal and I’m so grateful for all her help.
Everyone is so friendly and patient the staff I worked with always helps me the best way they can. They return phone calls in a timely manner and keep you updated Rochese Helped me with my car loan while I was in minnesota and she was so …
I have been banking at PHCU since I became a student nurse tech in 2004. They have always been extremely courteous and helpful and have met every concern I’ve ever had. I can always count on a friendly face to be at the window to greet me. Thank you!
I don’t know exactly how long I’ve been a member, 20 years or so I think. I have always had great personal service at all branches I’ve visited. Any time I’ve ever made a large financial decision there has been someone right there to guide me through it 😃. All the stars, definitely recommend! …
I been a PHCU member for 9 yrs. They are awesome. & understanding. The bank representative will assist you in any financial issue or consult in credit. I love my bank.
I will start by saying I appreciate everyone that works there. The people do all they can to help you. I have gotten loans and they work with you to make sure it is good for you and the repayment plan is made to fit your paydays and budget. A very special appreciation for the behind the scene employees.
My experience with the Palmetto Health Credit Union has been stellar each time that I visit. The staff is always professional and courteous. Customer service is exemplary. It is a pleasure being a member of a credit union that provides financial information and education to enhance individual growth pertaining to financial literacy.
I have been a member of Baptist Credit Union since 1992. I have always gotten terrific service from every one there. They took the time to learn my name so when I walked.in they would address me by name. They have always been super helpful with anything I needed. I would not even consider banking any where else.
My membership at this branch is phenomenal, there is never a day that I go into the branch and someone is not there ready to help me and if they don’t have the answer they will find someone who will help. I referred my son to become a …
I really enjoy going into this branch. They always greet you with a smile along with speaking. Even if they are not assisting you with your transaction. It is the same when you are leaving the branch. …
Great service
Great service
Always friendly!
They offer great discounts to there members and are friendly
Pleasant and quick service
I’ve been a member for over 16 years, great credit union to be apart of
Very Good Bank
I am very up set with them I was unable to use my card all weekend and had no way to get my mother anything and also I couldn’t even buy anything online don’t know why but when I try to use it it keep saying unorganized user don’t know what’s going on it hurt me hard cause I couldn’t even get no one a gift for mother’s day
Best bank ever!
Great people to work with.
The staff is vary nice and helpful!!!!
Great customer service.
Everyone is always friendly and helpful
Excellent service in the office or on the phone
Great and Fast customer service
Staff is very accommodating and helpful.
WORST BANKING EXPERIENCE OF MY LIFE. THIS BANK IS CLEARLY STUCK IN THE STONE AGES. YOU WOULD THINK SINCE ITS 2017 AND THEY HAVE AN APP THAT THEY WOULD BE UP TO DATE AND ON TOP OF THINGS BUT IT IS THE TOTAL OPPOSITE. LOST MORE MONEY IN FEES …
They are always there when you need them
Great customer service clean branch
Unlike other credit unions you don’t get paid early or before the first of the month ……They definitely aren’t with the times at all it’s 2019!!!! I wouldn’t bank with them I’m going back to Navy Federal Credit Union
Great staff-very friendly and knowledgeable!!
Great banking experience for Prisma Health employees. Made it very easy to purchase my new car and I’m able to payroll deduct the payments!!!
The ladies are always friendly and helpful!
The lady at the Baptist and Richland branch is AWESOME!!!!
I’ve been a member for almost 20+ years ❤️
Always very helpful. Everyone is very nice
Always friendly and excellent customer service.
Great Customer Service and very welcoming
I have fraudulent things went wrong with my account(twice) the second time these people thought I was the one using my card or I gave someone my card and so I thought this bank would help me, but they told I had this bank for a month and …
Best Banking Ever. Low interest on loans, Will do their best to get you approved. Been with bank over 10 years, Very helpful and nice tellers
They were very easy to work with, and provided loan information quickly with great rates.
wonderful assistance with replacing my lost card
PHCU is the best bank ever!!! They are always available to you no matter how large or how small your accounts are and everyone works hard to try to make every transaction as easy as possible for their members.
Always so friendly and informative when I have questions
This branch is very professional and you are treated with respect.
Mrs. Amicker over at Parkridge really went out her way to make sure I was satisfied after a stressful situation. She was so helpful and treated me with so much understanding. So thankful for her. Great Credit Union!
Nicest staff. Always ready to help in any way.
It’s always quick and easy. Everyone is always nice and eager to help. 🙂 …
ALWAYS ACCURATE AND PROFESSIONAL!! NEVER DISSATISFIED…. ANY PROBLEMS I HAVE WILL ALWAYS BE HANDLED ACCORDINGLY!!
Staff there know who you are when you walk in the door… makes you feel like a vip client
I have had a great experience with PHCU. They are very helpful and very informative.
Great service and lower rates than a dealer can offer
Did everything I needed on the website and phone. They made everything go smoothly and fast turn around.
18 years as a member and they have truly helped with multiple banking and finance needs over the years. 2nd mortgages, auto loan re-finance, various savings clubs and of course checking and saving. I do miss Mrs. Kaye since she retired, …
Always courteous and helpful in answering any questions I have. Member for 15years
Tellers are very kind, and address me by name which makes the experience feel personalized.
Great customer service every time I come. There very knowledgeable of the information that customer asked.
Pleasant staff, knowledgeable and always willing to help in any way that they can.
Fantastic experience. Rochese is the best. Caring and compassionate leadership
The customer service at PHCU is second to none!!!! They treat you like family.
Mrs Thomas is awesome and will go above and behind to help anyway way she can.T Hilton
Excellent customer service. I love the personal touch of a credit union. I remember needing urgent assistance prior to traveling to see family for the Christmas holiday. I received personal follow up in a timely manner and my needs were met …
I have been a member for many years and the service is professional, friendly, and helpful.
I love the workers so helpful and caring and someone is always available even for phone calls the point that they show they care makes a difference love this Location
I’ve been a member for years. Always appreciate the wonderful, friendly service I receive.
It’s a great banking experience. The staff are so friendly and helpful.
The staff are very friendly and helpful to all your services and concerns. Thank you all at PHCU!!
Everyone is so friendly and helpful. They will call you by your first name when they see you. Feels like family.
Rochese Thomas is the absolute best, was a pleasure doing business with her! Thanks Rochese!
Have been a member for over 30 years. Always made to feel like I am a priority and that my business is important.
Medical staff shortage, it seems…but overall, dedicated, knowledgeable, and attentive. Friendly staff from the Doctors down to environmental services, for the most part.
Service was excellent. Transaction is fast and efficient. Bank tellers are very accommodating.
Great institution! Always kind, courteous, and helpful! I have been a member since 2003.
I have been with this bank for 6 years. I love it! Employees are very nice and helpful.
Personal service is excellent here! The staff continues to exceed my expectations. Proud member for 28 years.
The Tellers are always friendly and answer all my questions. I have never had a bad experience here.
Great location whenever I go to this branch its always a in and out thing get business done and out. Friendly smiling face everytime i ever visted
PHCU is a great bank and I have not had any problems with them since I have been banking with them over 5 years.
I have been with PHCU for many years. They provide great services and have always been helpful. I highly recommend them.
Great,helpful and understanding people ❤️ I’ve been banking with them for 4 years now and I never experienced any problems from them. Thanks my PHCU TEAM….
I have been a member of PHCU for 28 years and this branch has always had excellent customer service.
They have always been there with a smile and friendly attitude when even I needed their services. Never a problem and always very helpful.
Fast and courteous service. The ladies go above and beyond handling transactions and resolving any issues. Banking with PHCU for 7 years!
Ms. Rochese Thomas is the best. She is always fast to get back in touch with you for an answer on a loan.
I have had nothing but good experiences with Palmetto Health Credit Union. Been a member since the late 1980’s and I can always count on them.
Mrs. Rochelle was awesome, with all stress of breaking my foot she helped me navigate how have my loan paid during my time out of work. Plus she was just so dang SWEET!
I am 90 minutes outside of Columbia, so when I need to have something taken care of with my accounts, this is the branch I hit up first. Always nice, always professional, always fast. Thanks.
The branch at Baptist has fantastic staff that are always available to answer my questions and assist me with any needs I have. The loan process is so easy and fast.
I had the pleasure of doing business with Rochese Thomas. She is the BEST! Rochese made my purchase extremely easy as well as answer any questions I had. I highly recommend her.
I absolutely love the service I’ve received from the branch and representatives that have assisted me. I’ve been a member for several years now because of the customer service and care!
The bankers are always courteous and kind to me whenever I call or go there personally for my banking needs. Awesome place to bank. I highly recommend banking at PHCU!
This location is always friendly and nice. They help me with all my needs from online banking to loans. I love this credit union.
I love the Taylor Street branch of Palmetto Health Credit Union. I have been with them for almost 30 years and will not change. Everyone Is so polite and helpful
Rochese was amazing with helping me get a personal loan at a great interest rate!! I used that loan and paid off my high interest credit cards. Thank you Rochese for all of your help and I suggest this route for anyone paying on high interest credit cards. It is the only way you will escape those credit card payments.
I recently just took out a small loan to help with some unexpected expenses. The rep I spoke with could not have been more informative and knowledgeable about the whole process. I am so glad I am a member of the PHCU!!!!!!!
I absolutely love this branch!!! I have been a member since 2016 and have been pleased. When I was facing financial hardship they worked with me with my loans. I wouldn’t have it any other way!!
Love this credit union. Anytime I have anything going in with my account they are always so patient and helpful. Definitely would recommend to get an account here!!
I’ve been a member for years. The staff is always professional, friendly and helpful. Great for all your loan and savings needs!
I have this account since 1979. They have been with me throughout the developmental stages of both of my children. In good times and bad, PHCU has been my “Rib”! Thank you so very much for all of the “Wind beneath my Wings” for me and my Family…much love & appreciation!!!
Have always got excellent service from the team members weather it be in person or on the phone. Kaye was always so helpful. Have been a member for 20+ years and never a bad experience. Thanks to all of you!
My family members have used PHCU for three auto loans in the past few years – excellent service has been provided each time as well as great rates! I’ve visited the Baptist and Richland branches and have always received prompt and friendly assistance.
I have been with PHCU for over a decade. Very helpful with processing personal and vehicle loans over the years. Love the discounted ticket offers. Everyone has been friendly and helpful.
The PHCU teams is very professional! As an employee of Prisma Health many times there are other employees in the branch at the same time. The ladies always ensure the privacy of each customer is honored. I really appreciate my banking experience & all of our needs have been met above and beyond with PHCU!
I had two auto loans with PHCU, they made the whole process completely stress free. Not to mention the percentage rates were lower than any other financing option. I will definitely be getting my next car loan with them!!
Always a fantastic experience in the Taylor st. branch. The folks there are pleasant, attentive and efficient. PHCU brings such value to the banking experience whether in branch, online or mobile. Quick and easy access is the name of the game, and PHCU has that nailed down. If you haven’t tried them, what are you waiting for?
Rochese Thomas has helped me with three car transactions. She is helpful, knowledgeable, and a delight to work with! I will return to her again when I need something in the future.
Rochese Thomas is AMAZING to work with for car and personal loans! She is super friendly, quick to respond and will help in anyway she can! She is my #1 go to for my loans.
They have over drafted my account more then once when they was not supposed to. I’ve been with them since 2019 and these past 3 years they have over drafted my account when they shouldn’t have this is ridiculous I will be changing banks …
I have been a Palmetto Health credit union member for 43 years. They have seen me through most of my life’s finances. From home equity loans, loans for car purchases, boat purchases, camper purchases, and an extended warranty purchase for …
Getting a car loan was easy, and they have the best rates. Rochese was knowledgeable and very helpful throughout the entire process. I highly recommend Palmetto Health Credit Union.
R. Thomas was amazing with my recent loan experience. Her knowledge and promptness was excellent and very comforting. She made me feel important and made me aware of things that helped my credit. She is definitely an asset to the credit union.
I have been with PHCU for about 15 years. I started an account when I was an employee at Baptist. I have lived in another state for the past 10 years and have had the best support with applications, money transfers, ect. My only complaint …
Don’t know if I can state names but Rochese Is The Absolute Best! Her customer service was a 10/10! She Got Me What I Wanted, When I Wanted It, & The process didn’t take long at all! She is now listed as my go to person whenever I’m in need.
PHCU has been invaluable to me. After losing my job in 2009, I went to Midlands Tech where I earned a degree in Respiratory Therapy. I was employed upon graduation at Baptist . PHCU Taylor St location is so convenient for those who work …
Palmetto Health is the best credit union. They offer many different services to accommodate the customers. Your able to deposit by your mobile phone, at an ATM, drop box, or inside the branch. They also offer awesome customer service
Rochese is absolutely awesome. She helped me when I purchased my car and I can call her with any questions I might have about my accounts. Her customer service is absolutely phenomenal and I’m so grateful for all her help.
Everyone is so friendly and patient the staff I worked with always helps me the best way they can. They return phone calls in a timely manner and keep you updated Rochese Helped me with my car loan while I was in minnesota and she was so …
I have been banking at PHCU since I became a student nurse tech in 2004. They have always been extremely courteous and helpful and have met every concern I’ve ever had. I can always count on a friendly face to be at the window to greet me. Thank you!
I don’t know exactly how long I’ve been a member, 20 years or so I think. I have always had great personal service at all branches I’ve visited. Any time I’ve ever made a large financial decision there has been someone right there to guide me through it 😃. All the stars, definitely recommend! …
I been a PHCU member for 9 yrs. They are awesome. & understanding. The bank representative will assist you in any financial issue or consult in credit. I love my bank.
I will start by saying I appreciate everyone that works there. The people do all they can to help you. I have gotten loans and they work with you to make sure it is good for you and the repayment plan is made to fit your paydays and budget. A very special appreciation for the behind the scene employees.
My experience with the Palmetto Health Credit Union has been stellar each time that I visit. The staff is always professional and courteous. Customer service is exemplary. It is a pleasure being a member of a credit union that provides financial information and education to enhance individual growth pertaining to financial literacy.
I have been a member of Baptist Credit Union since 1992. I have always gotten terrific service from every one there. They took the time to learn my name so when I walked.in they would address me by name. They have always been super helpful with anything I needed. I would not even consider banking any where else.
My membership at this branch is phenomenal, there is never a day that I go into the branch and someone is not there ready to help me and if they don’t have the answer they will find someone who will help. I referred my son to become a …
I really enjoy going into this branch. They always greet you with a smile along with speaking. Even if they are not assisting you with your transaction. It is the same when you are leaving the branch. …