Al Terry not only has amazing service but he’s probably one of the nicest human beings I’ve ever met… he was kind and patient with my son when he was curious about what he was doing and he went above and beyond to stop and teach my son a thing or two… highly recommend him for your installations
Always willing to work with u. And no late charge. N no charge to continue service after terminating for non payment. Excellent internet n home phone service
I had a great experience trying to get TV, internet, and telephone service for my mom. They were very helpful and explained the different services that we needed.
They have great service I’ve always been on time and know what they’re doing I give it 4 stars though because I paid the bill but it is and my aunt’s nameand they wouldn’t even discuss upgraded my internet with me unless my aunt was there …
We have had packet loss for 12 weeks now, as of yesterday. After verifying the connection issue didn’t lie with the server I was connecting to, I opened a support ticket with PRTC. This was back in early January. After many phone calls and …
Awesome company, internet is very fast. Had a defective box that disconnected us from the internet. Gave them a call and they had a technician out to our house in 2 hours to solve the problem. Coming from doing business and with Comcast …
This is the slowest response company there is. If you call them they switch you from one person to another untill you have talked to everyone. Most of us just give up and hang up. It’s a monopoly and we are stuck with their very poor …
I used to have phone TV and internet service. I moved away and canceled my subscription and paid the balance. I was disgusted to find the balance I paid off was posted on my credit report as unpaid. I disputed the account with the receipt …
I purchased internet phone and tv package for a place of business. Installation fee was 125 dollars which seemed a little high considering how much the monthly bill was quoted. During installation, three large holes were put into my …
I was a customer for almost twenty years. Now since they have expanded due to more customers and business. They have raised their prices for all their old customers and the new customers wouldn’t know. They have doubled their rates. They …
We’ve had cable, internet and home phone with PRTC for about a year and we have absolutely no complaints. I was having trouble with something earlier and these guys worked so very hard over the phone and sending someone out to our home (within minutes). PRTC’s customer service is outstanding.
While prtc has great high speed internet they are WAY TO EXPENSIVE! After being a customer for years I DO NOT LIKE THE FACT THAT THEY ARE DISCONNECTING CUSTOMER’S SERVICES AT A TIME LIKE THIS. THESE KIDS ARE IN SCHOOL NOW!!!!! AFTER …
What has happened to this company??? They were once reliable and cost-efficient but not anymore. Their rates are going through the roof now!!!! My internet bill more than doubled from one month to the next and I was given no notice of this …
Al Terry not only has amazing service but he’s probably one of the nicest human beings I’ve ever met… he was kind and patient with my son when he was curious about what he was doing and he went above and beyond to stop and teach my son a thing or two… highly recommend him for your installations
Yup
It was great!
Quick service
Polite staff.
It is ok
Good rates
Very helpful.
Friendly and helpful
I thank its cool
The best always!
Too high of price
Rule outdated the pass is gone
Way to ecpensive for cable and internet
No service out our way
Very Good service
I love the diversity of offers!
Fast and friendly service
Great service
Grateful for the professional staff.
Only landline service available. Above average customer service.
Customer service the best
Very good place for home phone service
They seem to want tha money
Kathie was very helpful and friendly. Good experience.
Great phone company which is branching out into other areas of communications.
Love them phones and people who help with things
Love the employee’s, very caring and helpful
The people there are friendly and professional , but the prices are getting out of hand.
Excellent service and employees very informative
Good internet service. Great customer service.
Nice helpful people
Excellent very professional friendly and courteous. Thank you
If you want to pay your bill over the phone good luck they will make you wait 40 minutes just to hang up on you
Very fast internet, great customer service! Only complaint is they are a bit pricey, but the high speed is worth it.
Great customer service, excellent internet speed and fair pricing
Great service
Takes too long for an appt for install. Friendly and great install person when they did come.
Always a kind helping person around,proud to have in this community…
Very friendly and helpful staff. Anytime I’ve had an issue, they jumped right on it.
The service is always great.
I like how they welcome you and there so nice so cain greate servise!!!
Always willing to work with u. And no late charge. N no charge to continue service after terminating for non payment. Excellent internet n home phone service
This is a awesome business office and it is staffed with some very knowledgeable people
Very good customer service experience!!
Grrr. What’s up with the internet connection tonight. You are usually so great.
I had a great experience trying to get TV, internet, and telephone service for my mom. They were very helpful and explained the different services that we needed.
Nice business. Staff is great and helpful. Been a customer for years
Always eager to help everytime I call and fixed my issues faster than expected. Thank you.
They have great service I’ve always been on time and know what they’re doing I give it 4 stars though because I paid the bill but it is and my aunt’s nameand they wouldn’t even discuss upgraded my internet with me unless my aunt was there …
We have had packet loss for 12 weeks now, as of yesterday. After verifying the connection issue didn’t lie with the server I was connecting to, I opened a support ticket with PRTC. This was back in early January. After many phone calls and …
Great and friendly staff!! Willing to work with you. Great service too…hardly ever goes down!!
Very good over all. Internet service can be weak at times. But people are quick to fix it and help you. Prices aren’t that bad either
Awesome company, internet is very fast. Had a defective box that disconnected us from the internet. Gave them a call and they had a technician out to our house in 2 hours to solve the problem. Coming from doing business and with Comcast …
This is the slowest response company there is. If you call them they switch you from one person to another untill you have talked to everyone. Most of us just give up and hang up. It’s a monopoly and we are stuck with their very poor …
I used to have phone TV and internet service. I moved away and canceled my subscription and paid the balance. I was disgusted to find the balance I paid off was posted on my credit report as unpaid. I disputed the account with the receipt …
It took a lot of effort to get a phone line from these folks. After several weeks and many calls, I was finally connected with someone who cared!
Great place nice people low prices my uncle used to work there.
Nice friendly service.
I purchased internet phone and tv package for a place of business. Installation fee was 125 dollars which seemed a little high considering how much the monthly bill was quoted. During installation, three large holes were put into my …
I was a customer for almost twenty years. Now since they have expanded due to more customers and business. They have raised their prices for all their old customers and the new customers wouldn’t know. They have doubled their rates. They …
We’ve had cable, internet and home phone with PRTC for about a year and we have absolutely no complaints. I was having trouble with something earlier and these guys worked so very hard over the phone and sending someone out to our home (within minutes). PRTC’s customer service is outstanding.
While prtc has great high speed internet they are WAY TO EXPENSIVE! After being a customer for years I DO NOT LIKE THE FACT THAT THEY ARE DISCONNECTING CUSTOMER’S SERVICES AT A TIME LIKE THIS. THESE KIDS ARE IN SCHOOL NOW!!!!! AFTER …
office and field staff have been wonderful to work with. Efficient, professional, friendly . highly recommend
What has happened to this company??? They were once reliable and cost-efficient but not anymore. Their rates are going through the roof now!!!! My internet bill more than doubled from one month to the next and I was given no notice of this …
Need info about Wi-Fi plans
The service desk was friendly and excellent customer service.
They were awesome to work with. We had a slight issue, that wasn’t their fault. They came back and fixed it! Awesome company.
Very nice atmosphere and people working there.
Great service and always helpful with issues.
There were few people in line when I arrived so the wait was not long. The staff member who assisted me was very friendly and understood my issue.