Palomar Health

Palomar Medical Center Escondido

Palomar Health provides primary and specialty care to promote health in the communities we serve in North San Diego County. See more

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Palomar Health Reviews ( 90 )

  1. I would give this a 0 star if I could. This hospital needs reported to a higher authority for inhuman patient care. My family member aged 87 went to this hospital for immediate care. IT took her over 14 hours to get ‘admitted’ to the …

  2. I was in the emergency took me in the back and we sat there for awhile doctor came did his job sat there for hours did ivy’s Medacine asked several times for pillows none given until different nurse came. Left tapes and trash on patients …

  3. This is the worst hospital ever!!! I lost a family member in a car accident and the passenger was badly injured and absolutely ZERO compassion was shown by the healthcare workers. They were completely unprofessional and lacked basic social …

  4. Absolutely horrible hospital! From the lobby being over crowded, Covid patients mixed i with children and elderly, Extremely rude staff at the front desk, and most recent interaction with billing. My visit was regarding an eye injury, …

  5. The security people get Ruder every day the food is now inedible and the quality of care is poor. Hospital is overcrowded waits to be seen in ER are typically 3 hours plus. None of the staff care anymore

  6. Oy… we have insurance so they don’t want my daughter to leave. They know they will get paid. She’s fine and we’re ready to go, but they ‘need to keep her for observation’ in the ER another night. They can’t find a bed for an adolescent. …

  7. Came in by ambulance and it’s been over 2 hours and still sitting here in excruciating pain. The doctors are jumping over me and seeing patients that have come in after me. This is an absolute joke.

  8. Had to go to ER today, had chest pain. I got prompt attention the staff was great. ER Nurses very prompt and understanding.the ER doctor, very prompt kind and consideration was more then ever expected.
    Thank you Dr. Tomaneng and Staff

  9. Absolutely awful experience here. Came into the emergency room, was ignored. Tried to check in and was ignored. After I finally got checked in it was about 90 minutes until I finally saw someone to just take vitals and then was told to “go …

  10. Horrible, Horrible, Horrible!! I was referred here and was sent an email asking me to fill out 10 plus pages of personal medical information and fax it back prior to setting an appointment. They do not have DocuSign or any online way of …

  11. I was at this hospital way back in December of 2014 due to a motorcycle accident.I had a broken/dislocated right ankle.I mean my foot was hanging loose by the skin. The treatment I got there was amazing from the emergency room to the …

  12. Made the mistake of taking a loved one to this place. Mainly because of proximity. The facility is nice however ….I checked in at 7pm threw in the towel at midnight due to wait and actually got a call at 239am from a PA not even a doctor …

  13. unprofessional hospital, heart patients are treated like ordinary patients, the emergency room waiting for 4 hours + to see a doctor, in all hospitals cardio patients have priority, second case they misdiagnosed my daughter, she went to …

  14. I can’t believe anyone could give less than a 5 star review to this place. From my first experience in 2010 at the downtown Escondido location when my youngest son was born all the way to my recent visit at their current location in August …

  15. Last month my husband spent two weeks in Palomar Hospital. He had two emergency surgeries one week apart from each other. He had extreme internal bleeding and was embarrassed to have to have the nurses clean up for him. All my husband would …

  16. My experience in the ER as a domestic violence victim was horrific. From the nurse, who was mind boggling rude, to the doctor. I was made to feel lesser than: just s horrific experience.

  17. It’s the worst hospital in San Diego.
    My son could not eat or drink for 3 days while vomiting none stop. The Doctor dent him home while he sent his prescription to a wrong pharmacy. He was dehydrate and couldn’t drink so again I brought him back to ER waiting for another 3 hours to see a doctor.

  18. I took my mom to the emergency room with symptoms of a stroke and we waited for 6 hours until I complained and that she was in pain at a 10/10 level before we were brought back for a Ct scan.

  19. Worst hospital ever. I was in a hit and run car accident, knocked out unconscious. Ambulance came pretty quick and brought me here. I had a broken arm and had a huge dent in the side of my hip that was bruised and damaged, probably from the …

  20. This hospital is severely understaffed at all times and the wait times are 4-8 hours at any given time. There is little to no communication with the patients on how long the wait may be. The staff at the front desk could use some actual …

  21. Why are so many 0700 to1900 and 1900 to 0700 shift nurses and other hospital staff at Palomar parking in handicapped zones when none of them seem actually disabled as they walk fast or sprint to work? Some aren’t even bothering to show a …

  22. This place should be shut down…6 hours (and counting) for a bottle of blood pressure medication. 20 people in total in this ER…20. Garbage. Worst in San Diego County by far. All the staff looks unhealthy too. Most of the staff talks …

  23. I came into this emergency room for the first time on 1-13-22. I worked in the health care industry for 11 years when I was younger and I understand how things are supposed to be. The nurse with blonde hair sitting at the front desk was …

  24. This hospital cares deeply about their profit model, not health. Evidenced here by ignoring all negative reviews for 3 months. I guess they must have a very limited supply of bull💩, as well as being very limited with staff on hand. …

  25. Worst experience with a hospital I’ve ever had. Parking is a nightmare as well. Brother was taken to ER after a motorcycle accident, every single staff member I spoke to had an insanely rude attitude except for one of the security guards. …

  26. HECK WHEN I THOUGHT UCS GENERAL HOSPITAL IN DOWN TOWN LOS ANGELES WAS BAD 👎 😕,,,ACTUALLY LET ME CORRECT MY SELF ,,THE URGENT CARE IN PALOMAR HOSPITAL IS LIKE A THIRD WORLD COUNTRY WITH A VERY RUDE people workin most of them of course not all,,, I wish I can give them -5 stars on the negative that is . …

  27. Dr. Shah was exceptional! Great staff and nurses. Nurse Ping, Nurse Florence and NSA Nolland were so kind and helpful. Kendall, my therapist was also great! Thank you!! And Justin was great, too! Mia was also kind and helpful. Kyra was also great! If I left anyone out please forgive me. I had brain surgery. Lol

  28. Took my mom to the ER here last night with severe abdominal pain. Wait was very long (5 hours) until all the tests were concluded. However, the staff, from the nurses to the doctors and even the security personnel, were all absolutely …

  29. It was truly horrible experience with Palomar Emergency Room and their staff.
    I too my almost 80 years old Grandmother there because she had troubles breathing and pain on her side. The front desk person was nice, we got inside pretty …

  30. I understand the circumstances, COVID, etc, but I’m extremely cordial over the phone and in person. So what I don’t understand, is why people who CHOOSE public service, don’t have very good skills in it. If you’re not basically rude with …

  31. This is a great hospital! I went to the emergency room last night with a gash close by my eye and I was taken care of right away. Dr. Dylan Mann is the BEST E.R. doctor! He has a super personality and a ton of confidence! Thank you so much! …

  32. I give most of the doctors and nurses at Palomar 5 stars, but the politics is another story. My mother had a stroke and was in ICU for three days. But once they moved her into the regular ward (4 more days) I could no longer visit because I …

  33. My dad was admitted on 3/26 . ER experience was great was able to get my dad in right away. But let me tell you the security in the main lobby as you’re checking in do to COVID protocols are horrible NEGATIVE RATING stars to security …

  34. Can’t say for other departments but I personally have had the best experience with the labor and delivery department. They were very respectful of what I wanted during the labor process, and nurses and all other staff was very helpful pre and postpartum as well. A positive birthing experience overall every time I’ve delivered there.

  35. I arrived at noon, and was out of there by 6pm. Staff was great, from the time I walked in until the time I left. The receptionist who checked me in ,great, the gal who got me ready for blood work,great, the nurse who took my blood ,great, …

  36. Thank you to the emergency staff of Palomar. The check in process was easy, the wait wasn’t terrible even though it was full. The triage doctor and the nurses were great. Kind, patient, knowledgeable, gentle with my 10 yer old who’s afraid of needles. Sincere thank you for being great people and professionals.

  37. My husband took me to the ER 1-10-22 late afternoon. Despite how busy the ER was and it was like a war zone with mostly people with flu-like symptoms and random other emergencies., I could not have been more impressed with the staff. I sat …

  38. This has by far been my worst hospital experience. I came here for severe back pain. Have herniated discs and have had back surgery. They have me sitting in a hallway on a wheelchair for three hours. I am sitting here sobbing from the pain. …

  39. Following up with this people is a pain. I had an appointment with Dr Daniel Barba, he prescribed an injection on my spine due to arthritis. They told me it takes 10-15 days to get this going. They gave me a number and a name to follow up …

  40. I am sitting in Emergency room. Been here since 3 pm. It is now 5 am yes all night. After a six hour wait I saw dr who told me he wanted to admit to have a stress. No rooms. No emergency rooms no nurses. A few of staff have been caring. …

  41. Watched two security guards rip and thrash around a homeless woman’s wheelchair so hard and with so much force that she flew out of it. Then they just watched her lay there on the floor before finally forcing her out of the building.

  42. Like waiting several minutes before being talked to at emergency room? Or not getting any assistance in loading a patient into a wheel chair, all while social distancing measure are non existent? Come on down to Palomar hospital emergency entrance!

  43. Went in for migraine treatment as I have suffered from them since the mid 90’s . I was diagnosed by a neurologist with migraine headaches . I have gone to palomar for migraine treatment In the past. I only go for this treatment when my …

  44. Worked here for a year and they mistreated everyone and under paid all of us. They treat all patients negatively and will bill you for stuff you didn’t even ask for. My recommendation is drive to San Diego if it’s not an emergency.

  45. I would not even give a quarter of a star the staff are rude especially the male nurse Jon they all think just because they went to some type of medical school and the patient did not that they do t know what they are talking about when it comes to their own body the wait time is absolutely ridiculous

  46. My sister had a baby and they dropped the machine with the IV and left the blood pressure monitor on her and caused these marks they had the baby inside a dirty bed and the whole experience was awful

  47. If you need a er don’t go here. Drive a lil farther and go anywhere but here. You sit in a area with a bunch of others in the back and see them getting blood drawn, get tears, here why they are there, all their information and etc. it’s not …

  48. went to the ER for kidney stones. they were fast, clean, nice, theres a pharmacy, a store/gift shop, a Starbucks, and they were all clean, nice, a bit expensive, but all in all i have a good experience there.

  49. The staff keep repeating the same name of someone who isn’t there. If they’re not here, skip them and call on the next person. It’s been the 10th time and they’re still waiting for their man. This makes the waits extremely dreadful. I’m …

  50. The staff at Palomar Medical is top notch. The surgical team in the cardiac unit could not have been better. Dr. Serry is calming, detailed, kind and just excellent. RN’s Mary, Chenowa, Kelly, Cheryl, and Dr. Lin and Dr. Bosche, and the …

  51. Came in at 9:30pm 7/11/22. The ER had little to no patients and the wait to be seen by a Dr was 2 hours. Typical and understandable for an ER wait. When I saw the Dr it was in the waiting room and the Dr was telling me my condition and …

  52. I checked in at 10pm and ended up leaving at 5am, I would have stayed longer but I got fed up. I got all my tests done and was waiting for results(ultrasound, bloodwork and X-rays). I understand people go on lunches and everyone has …

  53. As I write this review, my sister is in the ICU in critical condition. She was a code blue this morning. Security told my family that due to covid, the hospital is only allowing one visitor per day. Since I am in the medical field and …

  54. I took my husband in and we were attended to promptly, he was admitted for4 days, he has been a registered nurse for 41 yrs and was happily surprised that the doctor came in sat and talk with him and addressed his concerns and listen to …

  55. Worst hospital I’ve ever been too. My father and me got the swab for covid and my father said he is used to the one that goes around your nose. The nurse was very disrespectful and said “take the at home one then”. Didn’t get the email to …

  56. I had an emergency and had to go to labor and delivery to make sure my baby was okay. I had the best experience there. The RN helped me park my car and when I was done the security team drove me to where my car was parked. The nurse’s in …

  57. I hate to give a bad rating, because the doctors, nurses, and staff were all top-notch (literally the best in the business), but the management is so far in over their heads, your experience can be exacerbating. …

  58. If I only could do Zero star Had to call the paramedics tonight And they took my Wife to Escondido Palomar hospital
    And when I got there they wouldn’t let me back after 5 hours they discharged her …

  59. This place is HORRIBLE. I was here on Saturday for about five hours constant throwing up. They blame it on something else give me medication that doesn’t even work. I end up leaving and going to a different emergency room (Sharp) where …

  60. Knowledgeable doctors, surgeons, nurses, technicians etc here. High patient recovery rate and all however it comes with an excessively high price tag that they never give a logical explanation for.

  61. Went to the emergency room for heart problems (high heart rate). The Escondido Fire Paramedics took me to this facility. My wife packed my back pack with my phone chargers, medications two power banks and my O2 meter. The emergency room was …

  62. The ER staff and paramedics provided excellent service when my toddler was having an allergic reaction. They were kind and communicative every step of the way.

  63. Worst place to go I went in for one reason and it did even get addressed, very hypocritical how on the paper work it says if you feel worse get help right away and listed symptoms. Well I have over half of those symptoms and they will not …

  64. I went in for a surgery and every single person from the front desk, to the nurse, to the anesthesiologist were amazing! I was very nervous and they went above and beyond to make me feel comfortable.

  65. I was sent here by my GP yesterday to be treated for a displaced femoral fracture. My GP said it would most likely be treated with surgery and plate/ screws. After 7 hrs I was dismissed flippantly with no splint or cast and told to to see …

  66. Avoid this place by all means. I was in the ER for 2.5 hours. Every encounter i had they were rude, not wanting to help or just plain out ignored you, from the rn at the front, registration person and then going in the back to be ignored. I …

  67. I changed my score only because the staff in the back was amazing! The front staff in the morning was great as well. I dont want to get into a long thing so I’ll keep it short. Staff in the front during the pm were rude and uncaring. The …

  68. Horrible service at this hospital, long wait, poor staff help I will definitely never come back here. I needed the closest Emergency room and unfortunately this was the closest one to get to and they did not care how bad I was bleeding, no …

  69. Checked in at ER then waited 30 minutes for triage! Nobody asked what my symptoms were. If I had cardiac symptoms I probably would have died in the waiting room. Nurses told me I would be seeing a doctor. Saw a PA that I thought was …

  70. Security needs training fast! and bad they are very unprofessional and lack empathy, they make your stressful day even more stressful. Screaming at you before you walk out of the door asking you were your going and why. Then when you come …

  71. My father is a patient @Palomar Medical Center Escondido, his care has been the worse since the day he got there on 9-22-22. Now my father has some kind of contagious bacterial infection that is said to be caused by antibiotics, they say my …

  72. 4.5 Stars. They took care of me really well and everyone was really nice and helpful. All the RNs and doctors are wonderful. RN’s Staci, Nina, Lillie, Obi, Jackie and Alina. You even get your own nice room with awesome views.Thank you …

  73. The ER triage staff failed to do the correct swab on my 2 y/o son. They said they were testing for all 3 (RSV, FLU and COVID) with 1 swab but then we came to find out they only ran the test for COVID (which was negative). He was diagnosed …

  74. Unfortunately I have been to 3 other area hospitals for various issues and I have to say that Palomar is by far the most organized, the most helpful and the fastest to begin treatment of all the rest. Plainly put these doctors and nurses …

  75. My grandfather died of a DVT while at Palomar hospital. My question still is, where was the nurse staff to attend to my grandfather when this happened? He was in so much pain and a nurse didn’t come soon enough and he eventually died of a …

  76. The staff was really attentive to my relatives needs and Porscha was so helpful when we arrived to unload my uncle in his wheel chair. She also helped me find parking for our small shuttle. She was very courteous and professional and had a genuine smile. Thank you, made out visit smooth and easy.

  77. PLEASE DO NOT TAKE CHILDREN to Palomar Hospital. Palomar Hospital ER stuffs has NO compassion. My 10 y/o son was crying and begging for help for relieving his ear pain 2.5 hours in the ER waiting room but no one did anything. NOTHING. How …

  78. I couldnt wait for the new Palomar to open. Looks nice. Worst ER ever. The security guard acted like I was at the airport. The shuttle people are entitled and rude. Took my wife in because she was throwing up and had a migraine. We waited …

  79. I had to wait an hour and a half while my daughter was bleeding in her mouth. No one came to help. I think that a baby should be seen right away. All around us were very sick people that were waiting for 8 hours. I understand that nurses …

  80. Came into the ER on 1/24/23 at around 1 pm. The older short haired blonde/grey nurse in the front was remarkably hostile and rude… nothing worse than coming into the hospital feeling like you’re dying & having someone who Is supposed to …

  81. PMC was absolutely amazing. My first time in the ER as a patient and I received outstanding care by the whole ER Unit: Doctor, Nurses, Techs – everyone was so friendly and kind. I received ample care to get discharged and not admitted. They …

  82. Terrible hospital. I’m a navy veteran whose mother was recently admitted after fracturing her hip. The staff here is completely unprofessional and know nothing about caring for people. Patients are people, but that seems to not matter at …

  83. We had a wonder experience with the delivery of our first born baby. All of the nurses and doctors were amazing. One RN in particular, Danielle (Dani), was just brilliant. She not only explained the whole process of labor but also walked us …

  84. Remembering when this place first opened & how nice it was & how excited we all were to no longer relay on “Die City” for the ER… Wow, things have changed. The nurses & physicians are all generally great. Cleanliness has gone done a …

  85. Had such a nice experience, the staff were amazing and were very helpful. Just sad that I wasn’t able to take a picture of my placenta for whatever reason they had and I’ll never have that chance again. And unfortunately had a room with a …

  86. I was assessed and provided with ER treatment following a motor vehicle accident on August 25. Because of broken bones and a need for a CT head/neck scan, I was transported via ambulance and seen by Dr. Watson and his ER staff within …

  87. Nice and clean hospital. Employees have been friendly and helpful. This place also has free wifi which is good because the cellular service for AT&T is really terrible here. This is one of the most modern hospital that I have been into. …

  88. We delivered our first baby here on Sept 14, 2022. Our traveling nurse Ericka helped me feel so calm and welcomed, and led me through the entire dilation until her shift ended right before I delivered. The next delivery nurses were also …

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