Paraco is one of the top-ranked propane companies in the Northeast with over 50 years of experience. Our family-owned-and-operated business services eight states from 28 distribution centers. When you join us, you join our family. Our extensive fleet and propane supply allow us to fuel your everyday propane needs. We provide propane for cooking, drying, home heat, firepits, pool heat, commercial uses, and more! We look forward to servicing you today!
| Friday | 8AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
800 Westchester Ave, Port Chester, NY 10573
My experience with Gene was excellent!
I wanted to make sure we were in Schedule for a Delivery as we will be away. He was very quick to check everything and respond to my request!
Hope all goes as planned!!!🙏😊 …
Danielle was Excellent 👍 & very understanding about my previous delivery problem when my *driveway was damaged / cracked by the Paraco *truck 😥 . …
Very Fast great service and loved talking to real people. Linda P.
The representative was very helpful and very pleasant to deal with. He supplied me with all the information that I needed and is sending it to me also thank you.
Kyle in Customer Support was very personable and met my request immediately before hanging up. Very happy with the overall service from Paraco.
Great customer service!
Sometimes organizations exceed expectations, but today due to the exceptionally professional work by your staff member Karla, I was able resolve a payment issue very efficiently. Karla was helpful, professional and courteous and just a …
Rachel in customer service helped to clarify an outstanding bill.
She was very patient and itemized my three locations, and the
billing for each 1. Swim …
Excellent friendly customer service. They could not have been more helpful.
Dont like your prices ,particularly your determination of price on annual usage rather than the individual delivery quantity [ which really determines the cost …
Friendly and very helpful. I’ve never had a problem with this service. Your doing great
Excellent customer service. Very detailed
Today’s interaction with Carla could not have been more pleasant and smooth. She answered my questions and, together, we were able to address an issue to help deliveries run smoothly in the future. …
I have been a customer for years and have never had an issue or problem with a delivery.From the operator that takes my order to the delivery drivers it’s always been excellent service!
Do not now
Gas station… what else is there to say
Wonderful family owned business!
I just love working for Paraco!
Terrible human resources department. Racist still in 2019 very sad.
Exclent Service , Good Prices, Carring Pipple.
Carla is everything
Quick and easy!
Great all around company! Excellent customer service, friendly staff and fair pricing. Can’t ask for much more!
Employee appreciation.
Best service tech at my house in 40 years! Thank You!
Love Paraco, great service! Wouldn’t use any other propane for our BBQ!
She was informative and friendly
AWFUL customer service and follow through, I have been constantly told I would have my tank filled and it NEVER IS. The employees are RUDE and disrespectful. I cant tell you how much headache and stress this company has caused my family and I. Can’t recommend at all.
Absolutely obnoxious people. I will be changing companies since this company wants to do illegal things according to the laws of Pennsylvania !
When we asked for help Paraco was there! Feeling the strain of the current pandemic we reached out to ask if there were any discounts for seniors or veterans. Paraco has a plan to assist Veterans that helped us immensely! Thank you!
Great family owned business. I have been working with the people at Paraco as well as KoscoHeritage for years. They have always treated me with respect and are a pleasure to deal with on a daily basis!
Paraco customer service rep Karen was an absolute pleasure to speak with. She answered all my questions and was able to resolve any issues.
As a supplier, doing business with Paraco is a pleasure. Their ethical standards are high and they are very responsive to any concerns raised. Wish all of our customers were of this caliber.
Great service and delivery all around!
After 20 years of loyalty to this company our service has been cut off during the COVID pandemic when restaurants are struggling to survive because they said we had an outstanding payment from January of 2019 that infact was paid and deposited by the company. Is this even legal?
I strongly recommend that no one use Paraco Gas. The company is poorly run and unresponsive to its customers’ needs. Ultimately it is clear that Paraco has an inadequate number of trucks servicing lower Fairfield County, and to add insult …
Worked once again with Paul Nudalo from from Paraco customer experience, setting up a pre buy for a 2nd year now. Paul is great to work with – friendly , professional!
Jarett Forzano, Customer Service Manager, is professional, courteous and a wonderful help! His desire to make customers happy is very apparent. When you have an issue with something, Jarett efficiently solves the problem by providing …
we have our propane setup set for automatic refill; yet we had one of our tanks go unexpectedly empty. as this tank is connected to our stove, it was a big deal for us to have this tank refilled asap. …
Awful customer service. We lost power on a Tuesday and had a delivery scheduled for Friday the same week (to power our generator). On Friday we were told the delivery was processed and an actual delivery would not be made that day. We were …
I strongly recommend to anyone that is moving to Westchester County avoid Paraco Gas Corporation. My wife and I moved our family to Croton-on-Hudson in November of 2017. We live in a remote area so when we moved in we decided we needed to …
I’m extremely happy with Paraco’s customer rep. Karen. She is a GEM !!! She does my yearly contract. Karen provides excellent customer service, the way it should be done. Thank you Karen !
My elderly mother has been a customer for 14 years. She ran out of propane on Sunday. We called to get the tank filled and they were not willing work with her saying she had to pay upfront with a credit card before she could receive …
When I called Paraco I was feeling quite annoyed, before Chris Ballen answered, pleasantly saying hello and asking how I was. Then Chris swiftly, decisively and kindly resolved my issue (I had received an invoice from Paraco even though I …
Fantastic customer support from Eric! Thank you!
I used Paraco to switch from oil to propane. And Joe Borgia is the company’s best asset. He is professional and really cares about your situation. I originally thought that Wendy in dispatch/customer service was rude, but I later realized …
I have never had a negative experience with Paracogas. Their customer service people are knowledgeable and friendly and always helpful. The deliverymen are always professional, friendly, and tidy. The deliveries are always prompt. I highly recommend them to all who need propane.
Linda P was very friendly and polite when I called a propane tank refill in
Karla went above and beyond to help me, addressed all my concerns with cold front coming in and promptly scheduled a delivery of propane to heat house during upcoming severe weather.
Carla was able to get the answers I needed and followed up with a call back so I didn’t have to wait on the phone.
Absolutely horrendous customer service. My propane tank from Paraco was damaged and leaked propane whenever it was on, and they refused to not only take it back, but also provide any sort of refund. The woman I spoke was rude and …
Spoke with Eric J. Courteous, informative. Helped me understand the delivery process. He was also already aware of my propane needs which he shared with me. Thanks, Eric
Called a week ago to let them know the tank is low. They tell me 2-3 days for a truck to come. On the 3rd day no one came and I called again and they tell me someone will be there today. It’s now the coldest it’s been in a very long …
If I could give them 0 stars I would. They recently formed and agreement / took over Great White Propane on Long Island. It took 4+ weeks to respond to multiple inquiries I had, they come up with fees that they cannot legally provide me …
I am not a Paraco gas customer. I just would like to ask if I purchase an underground 500-gallon propane gas tank from Paraco, can I choose my own propane gas company to provide the propane gas? thanks! …
Paraco’s customer service is atrocious and needlessly caused me to spend funds that appropriate notice could have easily prevented. Unbeknownst to me, Paraco put a delivery stop on my account because two “anode bags” supposedly needed to be …
Carla was my customer service rep, and she was a huge help. I explained that I’d need propane soon but have an icy driveway and needed to get it sanded first. So she coordinated with someone else to ensure that they would deliver later this …