Pasco Vision Clinic

Optometrist, Pasco Vision Clinic

Welcome Pasco Vision Clinic! We serve the Pasco, WA area in all of its optometry and eye care needs. See more

Read More
Connect

Pasco Vision Clinic Contact Details

  • 2715 W Court St, Pasco, WA 99301
  • 509-547-8409
  • Friday 8AM to 1PM
    Saturday Closed
    Sunday Closed
    Monday 8AM to 5PM
    Tuesday 8AM to 5PM
    Wednesday 9AM to 5PM
    Thursday 8AM to 5PM
  • http://www.pascovisionclinic.com/
  • Facebook

Related Companies

Pasco Vision Clinic Reviews ( 160 )

  1. Used to be very good and dedicated to quality and customer service. With the retirement of one of the principles the quality has gone down and all they want is money

  2. Wonderful visit, Sullivan is always helpful and very knowledgeable!!!!!! Most employees are friendly and helpful as well. I would highly recommend

  3. All I have to say is the folks here are the best, always friendly and always trying to help, a special thank you to Alyssa for staying after to get me my contacts before a weekend of hunting!

  4. I was not happy with my visit this time. I might consider looking for another eye doctor. I waited too long today for an appointment that was suppose to be only 15 minutes!!!!

  5. Excellent Service by the Reception Gals… The Doc is awesome very good at explaining everything and truly loves his job. I always take my girls with him excellent service

  6. First time there and I loved it! Everyone there is so friendly and welcoming from the point you check in to the point you check out. Will definitely be reccomending!

  7. Came on Tuesday and had to leave after waiting for over an hour. Doctor overbooked. Rescheduled for Thursday and here I am. Appt. for 2:00 pm and its 3:00 pm. Doctor attending other client. So, if you have time and time and time to spare, these guys are the ones.

  8. Was referred by Urgent care for a scratch on my eye,
    They got me in right away checked out my eye and sent me on my way with a prescription to pickup. Kind gentle polite needed those thing as I was hurting!

  9. My experience with billing was the worse, they are rude non apologetic for there error. Full coverage insurance and had to pay my daughter visit. Last time I go there! They are the worst!

  10. Very professional and courteous..with a genuine gratitude for serving veterans..I will recommend Pasco Vision Clinic to not only the VA but also to any veterans who I come in contact with..excellent service and informative

  11. Myriah ad Blanca was amazing and did a great job of getting a great deal on lens and frames. I love the selection of frames you have. Cant wait for the new office! Thanks again!

  12. Awesome people and professional. Vicki up here with 1 star seems like a whiner. What possible “personal” information about your eye could you be self conscience about anyway? lol. It’s a warm office and happy faces.

  13. My exams went well today. The wait was short and the exams were thorough. The staff was very pleasant showing great professionalism. 👏 👌 👍 😀 This care makes for a happy patient. See you on my next visit 😀 …

  14. I love Pasco Vision Center. Everyone that works there is kind and caring and cheerful. They do such a thorough job and really help you.
    I think Pasco Vision Center is awesome .

  15. One employee who had bi colored hair kept coming out and talking about patients on the private medical information to one of the women working at the desk. They didn’t join in, but also didn’t tell her to stop. Very unprofessional and …

  16. Doctors are great but be weary of purchasing glasses from them. My experience was: glasses took too long to get (had to call myself to check on after over a week and a half), then had to pay for new frames after THEY BROKE the original …

  17. Everyone so friendly and nice. Could answer all my questions. The girl that helped me with my chose of glasses was so patient with me. Such a pleasant visit!

  18. We had to reschedule our last appointment several times due to school and work conflicts but the staff was very patient and willing to work with us. That said, they still struggled to get us in and out in less than 90 minutes after we had stressed several times that my daughter HAD to back at school at a certain time.

  19. The staff was very good. The doctor apparently feels his time is more valuable than mine. Sat in the exam room for 30 minutes. No doctor. I got up and left. Will find another eye clinic

  20. Nice staff but almost 3 freaking hours to see the doctor for 15 minutes, really? His assistants do everything for him. Including, taking pictures of patients eyes for him to see. Why not come into the room and see yourself? Isn’t that what you are getting paid for?

  21. Dr. Sullivan was Thorough, with examine my eyes as well as his staff helpers. The. Eyes glass department is still top notch in service. It’s been two years since my last exam. Although I miss Dr. Manning I am very please with Dr. Sullivan.

  22. Customer service was great and everyone was very nice. I just felt like my time for waiting for the doctor was a bit long, but other than that I loved the experience.

  23. I’ve had Vision difficulties and various optometrists tried but none were satisfactory. PVC was recommended to me. The folks at PVC diagnosed the real problem, and Dr.Sulivan prescribed glasses that helped me see. The support staff were all very helpful, courteous, and knowledgeable. Bilingual support is available.

  24. Let me start by saying Dr. Good was excellent provided great care. But everything after that was terrible. When I walked into the clinic I was told “go ahead, pick out your frames, have a seat she will be right with you.” After picking …

  25. Always a pleasure to have the friendly professionalism of being seen by Dr. Bill Sullivan and staff at Pasco Vision Clinic. Our family has a variety of vision health issues, and we are secure in knowing that we are in great hands here. We …

  26. The front desk is rude. They don’t greet you or say you’re welcome after you say thank you. The worst part was a few months ago when I went in for my eye exam appointment. I waited literally 3 + hours before being seen by the optometrist. I …

  27. I love the Drs and Staff. They are amazing and very friendly. Hour and half appointments are kinda long. Wasn’t able to checkout because I had another appointment to be at. Waited another 15 minutes just for someone to check me out, had to walk out without checking out. Plan to be there 2 hours or more for your appointment.

  28. We love Dr. Good at the Pasco Vision Clinic! The entire office staff is professional and thorough. Our entire family comes here, and we’ve even gone through the pediatric vision therapy program (which I can’t say enough about!!!! Our …

  29. Adam Goodman and his staff are very knowledgeable and welcoming , not only do they have state of the are diagnostics and testing equipment but they offer specialized services for your needs, all my questions were answered immediately …

  30. The receptionist was very rude, in fact she bypassed husband and my appointments to help to other people. Then gave our paper work to the other receptionist to finish. I love the staff at Pasco Vision, and have never had a problem. I still think you’re awesome.

  31. From the moment I checked in at the front desk to checkout was a great experience . The young lady running the vision test was very professional , DrSullivan was very through and answered all my questions and a quick checkout . …

  32. The staff here are friendly and try to be helpful, but every time I come here it’s like they have to re-invent the wheel. The try to bill me differently, usually substantially more. And my daughter needed contacts and thy gave her a …

  33. Pasco Vision Clinic has fast and friendly check in, wait time is minimal, and the staff are all professional and courteous. A very pleasant experience with helpful service. Would recommend Pasco Vision Clicic to anyone with vision needs.

  34. First of all I’ve been going here for years since I was second grade the service here has always been good very nice people I like the receptionist when I was checking out they were training she was very nice and her trainer was also plus …

  35. Dr. Good and McKay were very helpful, friendly, and professional. They answered all my questions and took the time to get to know me and really made me feel good about my eyes and the best way to take care of them. Thank you for a great visit today. I highly recommend Dr. Good and his staff.

  36. The entire staff was courteous and efficient. Their new building is beautiful and well laid out for good patient flow. Dr. Bill Sullivan gave a very informative and thorough eye exam, and they have a great selection in Optical for glasses and sunglasses.

  37. I had a great experience here. They are very knowledgeable and moved through the whole process efficiently and I feel that I received a good exam. The selection of glasses frames included some very grateful, conservative type classic frames …

  38. I am a returning patient after being out of the area for 20 years. The staff were super, welcomed me back and put me through the examination paces just like I wanted. Dr Sullivan was great, gave me a thorough exam and dialed in my new …

  39. A refreshing change! I have been a patron of Pasco Vision Clinic for the last 8 years and was considering leaving because the quality of customer service had degraded. I decided to give them one more chance and was not disappointed. The new …

  40. I arrived 25 minutes early, thought I would have to sit there until my appointment time @9am. They took me back within minutes of me getting there. The staf was friendly greeting when I enter and after I was ready to leave.

  41. Hours are so limited, I had a hard time getting here. Doctor was nice, staff is too but slow – and apparently they sell the frames right off the rack and have no back stock. So make sure you buy when you pick out, because they’re hardly open and will sell what you picked out!

  42. The staff is very professional, courteous, and friendly.
    I just loved how the doctors are so involved in the quality and expectations of their customers. …

  43. Professionally and technologically, the Pasco Vision Clinic addresses the need of their clients with great detail, care and thoroughness. The technical support of the assistants is efficient and helpful. While there is some wait-time, as a …

  44. My very first time as an adult goin to see an eye doctor. The staff was very personable, professional, and most importantly knowledgeable. They made me feel at home and that they cared about me and my situation. Thank u Pasco Vision

  45. Punctual, corteous, knowledgeable and professional. Doctors are great. I was disappointed, however, with the contact lens technicians at my last visit. During a follow-up to adjust my lens prescription, instead of improving it, their …

  46. Nobody there but I still had to wait an additional 35 minutes after my scheduled appointment. I had to have my eyes dilated and I was never given anything to protect my eyes from the sun and ended up with a migraine for 2 days. The staff are very friendly and helpful and I found a lovely pair of glasses.

  47. From start to finish Pasco Vison Clinic gives a truly remarkable experience. I would recommend anyone here. Kindly walked me through each new experience. Every question answered. Thank you all for such great care.

  48. I have been a long time customer of this clinic for 15 years. All my family are patients as well as many of my coworkers whom I have referred as well. It is January and I just now received a bill in the mail with a fee from an October exam. …

  49. They are great! Only complaint was that my last appointment took 2 hours and I didn’t even really look for glasses. I can’t really take that amount of time off work in the middle of the day.

  50. Dr Sullivan is an awesome doctor but the office people don’t seem like they have it together. The checkout girl confused me so bad that I decided to just walk out after I had my exam. The doctor told the girl that came to the room to get …

  51. Above and beyond!
    Very thorough and they take the time to explain everything. I learned so much from this visit such as that i am left eye dominant and a few other things that no …

  52. I only have positive experiences with the PVC. From check-in to check-out and all the staff in-between, everyone is professional and cares about the patient and our vision.

  53. We have been patients lf PVC since I was a kod and now i take my kids there as well. The staff is amazing! Always willing to answer all of your questions and concerns. You’re always treated with kindness and respect. I totally recommend this place.

  54. I’ve been coming to this vision place since I was in highschool. Never had anything bad to say about it but this time around it was not how it use to be. The dr didn’t tell me anything about my vision even though I know there’s been change …

  55. Pasco vision clinic is amazing! Dr JC Sullivan has been my eye Dr. for years and is extremely knowledgeable and thorough! Office staff is great as well!

  56. I had an excellent experience from start to finish!
    The receptionists were friendly getting me checked in. The assistant was friendly and very personable, making me feel comfortable along the process and asking …

  57. This is my first visit at Pasco Vision. I loved the way the new building looked, (my son used to go to the old building).And I was VERY pleasantly surprised at how fast I was in and out of there. The staff was pleasant. The girl that was …

  58. Ive been a patient at Pasco Vision Clinic for 14 years. They have always been amazing in both customer service as well as quality of care. Dr. Good is top notch as is all the staff!!

  59. I had a great experience at Pasco Vision! The eye doctors and their staff are very professional at what they do. They do a very thorough exam and they follow up on all your needs. Thank you!

  60. Very professional and patient friendly service. The doctor did a comprehensive exam as well as his assistant. A great deal of time was taken in explaining every test and the test results. I highly recommend Pasco Vision Clinic for eye care.

Leave a review

Your email address will not be published. Required fields are marked *