Patel Eye Associates is a full service ophthalmology practice serving the Edison, New Jersey area. Our ophthalmologists in Edison, NJ are committed to providing you with the finest quality eye care for any condition you may need help with. Very few practices in the area offer a broader range of services than we do.
| Friday | 10AM to 4PM |
| Saturday | 9AM to 12:30PM |
| Sunday | Closed |
| Monday | 9AM to 5:30PM |
| Tuesday | 9AM to 4PM |
| Wednesday | 10AM to 2:30PM |
| Thursday | 9AM to 3:30PM |
228 Plainfield Ave, Edison, NJ 08817
Staff was very helpful in readjusting the appointment due to computer glitch when my mother’s appointment did not register in the system.i am really thankfull to the great help and welcome from the front desk.
I’m very proud of Ruhi for her service thanks definitely I will recommend this place.
Great service! Thanks to Victoria and lovely coworkers for helping me. Vicky helped get my paperwork together and was nice..
I don’t write reviews, unless I had a great experience or a terrible one. I had the misfortune to visit Patel Eye Associates for a routine eye checkup The wait time is ridiculous long , I spent 2 hours 45 minutes. The bathrooms need maintenance. Nevertheless, there is a handful of rude woman technicians!!!
It was really good experience, all of the staff was excellent and friendly, easy to talk to, nice services.
All the staff here is very nice also the optical person is great and loved the doctors highly recommended to this office
Nisha was very helpfull.. everytime we come in she is extremely respectful. We feel comfortable that all our questions will be answered.
Clean environment, friendly staff and doctor!!!
Eye center always have good frames at good prices lady knowledgeable and friendly.
1 star is a compliment! I went to take my son for a follow up appointment yesterday morning at 8:30am like the appt. card said and NO ONE was in the office! I also called 5x and left 3 voicemails and no one has yet to respond to me! What a …
Very nice place!! Ruhi is awesome 👌 👏 👍 😍 she helped my daughter get the glasses she wanted ❤ Very pleased 😀 😄 😁 👍 Great place been coming here for 13 years 😀 😊 😄 👍 …
The service was amazing, the staff was nice and polite and the doctors were also polite so yeah basically 10/10 service and everything.
I very pleased with optical service I got today at Patel eye association. Girl name Rubi provided me very good service.
Ruhi optical lady was a very sweet, respectful staff and was very patient with me
It was a very nice experince as usale Ruhi is so helpful and nice she helped me and she was a very professional
My grandpa’s visit last week was very smooth and easy. Kedar was very helpful in translating the information when needed and made sure he understood everything!
The front desk staff as well as the technicians were very courteous, efficient and professional.
Wonderful Dr. and the staff is great. I’ve been going to Dr. Patel’s office for years and I am extremely happy with the great care I’ve received for my eye problem. Dr. Patel is very thorough and shows compassion.
What a great doctors are safe stay I’ve been helpful and have done a great job and are the best thorough ophthalmologist have been to that help my grandfather so much I owe them a big gray great death please do all your eyecare here at Patel Eye Association
Doctor is good. But staff so rudy. And Dr Daniel can not give proper answer. Mistake for her staff so he can not replying. Dr Patel is not there. Staff loss my child glasses frame and I am do truble for my child glasses. In office not any …
Dr. Ruhi is a very helpful she works fats and is very good at explaining to you want you would like or what you need she is very good at what she dose I would definitely would like her to help me all the time.
Optician is super nice and friendly I would really like to recommend coming here, they all use mask and sanitize everything.
I love patel eye associates the staff is so helpfull and victoria always helps me when i need translation. Dr Patel is a great doctor.
Wait time is crazy my appt was for 11:00 am and rn it is 11:54am still waiting in the waiting area. Def go somewhere else where the staff knows such thing like appointments exists and where staff know how to read time on clock. Because apparently here your appointment time doesn’t mean anything.
Great doctors and great staff. Especially Ruhi at the glasses selection is very friendly and helpful!
This place for me is excellent! Got glasses from here optician lady Ruhi was great and very Professional
Dr Patel is a great dr have been comino to him since many years . Got glasses from Ruhi optical person she is very profesional
When I came here Dr.Diamond was was very kind and helpful and Dr.Ruhi was very helpful and patient when we were looking for new glasses.
Rude and unprofessional staff. Beware of the appointment fees they charge even if you cancel the appointment ahead of time
Ruhi was so kind and helpful! I’d recommend anyone
Very satisfied with the services dr. Diamond is very experienced and intelligent . Ruhi at the glasses selection very friendly and highly recommended him to everyone
All the staff members are nice ! Specially Nisha and Dominique are great in their services ! Must say, how an awesome person is Dr.Diamond !!
Really unhappy with this ASSociates. Ordered my contacts at thier office in Kendall Park, there’s a woman in front office was ordering my contacts and her daughter was running around and touching things end up gave me wrong price i had to …
It was a great experience at Patel Eye Associates, I went in for a Lasik consult. Abdullah was especially great and made this whole process very easy for me!!
Ruhi was most helpful to my grandmother when we tried to order glasses. Would recommend this clinic to everyone.
I visited the office to put my order in for the glasses and Ruhi was so polite, sweet and didn’t rush me since the office was about to close. Great staff!
I wish google allows -5. Pathetic doctor. 3 principles they follow: Copay – within 2 mins eye exam done – recommend useless tests – repeat
I came to patel eye associates for my eye exam and I had a great experience Victoria was a lot of help
Today we bought two eyeglasses from here, assisted by Ruhi , She was very helpful. We are totally satisfied with their service 👍 …
Best service provided by the staff and the doctor .Ruhi optician helped us select the frame and she is very professional and nice
Ruhl in the optical department provided excellent customer service, she was friendly and knowledgeable.
it was a very good experience. Dr. And their staff knows what they are doing specially impressed by Nisha she helped my parents go throw the process and made their experience smooth.
Front desk were extremely nice. Leah and karissa were very helpful. My appt was smooth and fast!
I had a great experience all the stuff members were really nice the one who took care of me were Dr. Diamond, ruhi and others I would really recommend others to come here.
This place is a con place. It was my first visit here and receptionist was rude. That was just the start of things. I asked for a medical examonation of eyes and prescription for contacts. They said the routine checkup dosenot include …
The doctors and service are amazing. And have a great selection of glasses where my niece is very happy with her first pair!
Friendly staff, clean environment and with an appointment the wait isn’t long at all! I’ve been coming here for years and not once have been disappointed with the service I’ve received here.
Nisha has always been very helpful , I have been coming here since many yrs and had a great experience.Dr. Patel is a wonderful doctor .
Ruhi was very helpful with finding my new set of glasses, gave me lots o recommendations and was very kind 100 recommend
Terrible place very unprofessional, no customer service. I went for an eye exam and the girl In the front was very rude.. I work in the medical field and the first impression says a lot. The girl who performed my test did the test so fast …
Ruhl was very nice and helped me pick out my lenses.
I had a very good Services. Ruhi was very nice and helpful
I just got my glasses done here and Ruhi was the person in charge there. My experience here has been positive and I would highly recommend this place.
Ruhi helped me and did an excellent job and helping me choose my glasses.
Doctor Patel and the staff were also great. …
I wish they had an option to give negative ratings. The staff is rude does not answer calls and keep you waiting. There is no coordination between the staff and the optician. Only positive point is Dr. Diamond.
Had an appointment today with Dr Diamond and had a pleasurable experience. Dominique and the rest of the staff was very professional and friendly. Would recommend this place to family and friends
Amazing place, I love it here, everyone friendly and very supportive. Victoria did an amazing job showing me how to put in my contact lens ! I am so happy
Very friendly service, no long waits. Dr.Rohi a very polite doctor, helped with my grandmothers glasses very professional and respectful.
Ruhi help me pick out my glasses and I got outstanding services from her!
Would like to express and appreciate the medical service of PATEL EYE ASSOCIATE AT Kendal Park NJ. My spouse Varsha and Myself have previledge of our eye care under the devoted Dr.H.Patel and his efficient medical staff. The office staff …
Thank you Ruhi and everyone at Patel Eye Associates for helping my sister and I get new pairs of glasses.
Dr. Diamond is a wonderful doctor.
Very professional and passionate doctors. I am a regular patient since 2009 and my eyes are in good condition. Getting appointment & rescheduling is also very easy. Insurance acceptability is also quite good.
Good service from the optician Ruhi and very proffesional . She was very helpful in selecting the rivht frames for my mom.
Ruhi was very courteous and helped us getting perfect glasses for our daughter.Would recommend the practise.
Great place to get your eyes checked and glasses. No much of a wait too. Friendly staff and team. …
I’m not sure where those doctors got their license. They diagnosed me with glaucoma telling me not to worry because it is frequent in African American. Huge red flag! I am from Europe. They have no understanding of cultural competency, and …
I would like to share that Doctors are very good and his staff especially SONIA is very professional and she is always there to help o guide you in right direction. she is excellent with Follow ups. A responsible, organized and positive person to deal with.
great experience. went for my contact training and Zainab helped me so much.she very nice and kind.
Excellent doctors but poor customer service. Went once for an eye emergency in 2016. Have received a bill every 6 months since then. My insurance paid them! I even sent them the check # my insurance company gave me. I’m frustrated at this point. Glad I only went once.
I have been a patient of Dr. Patel for over a decade. He is an excellent doctor and surgeon. Unfortunately, he is in high demand and yes the average wait is about two or more hours. I gave four star because of wait, but the quality of …
Ruhi help me choose my beautiful glasses, great services did not have to wait. Very polited and really nice. I like come to get my eyes check here and i lile the services Ruhi provided. Thanks
One star for the scheduling staff kept me on the line for over 10 minutes a couple of times and later disconnected the call. Staff apathy towards patients shall bring down the fame of a reputed doctor.
Dr. Patel is the best eye doctor we’ve seen for my daughters eyes. Great service and convenient with the glasses right there to pick out as well
I had a great experience at patel eye associates. The staff was great and helpful. The front desk explained everything clearly. The wait was a bit long and I was getting bored tbh. When I came back to see the dr. I was very satisfied with …
I’ve visited the eye center a couple times already and a few times I’ve had the pleasure of working with Faizan. He’s a very responsible young man and made sure to walk me through all the steps before seeing a doctor.
Please add a disclaimer when setting the appointment if you expect your patients to wait an hour in their car before being brought to the waiting room. Not even to see the doctor but to collect the necessary information for your visit. …
My experience at the office was great . Very quick and professional . Dr Diamond was very thorough with the examination and answered my concerns with utmost courtesy . Will recommend this place to all my friends
Karissa the front desk associate was super professional and whole team was nothing but welcoming and kind to my wife who was here for the first time. Will definitely continue to choose this team for our eye health.
Very good experience overall, Workers Nisha were really nice and the doctor himself was very kind and asked multiple questions to ensure you got the best service possible
Unprofessional doctor and poor service!!! They have to change measurements for my lenses and said will be ready within 7 to 10 days. After 10 days, I called for a follow up and they said will call me again bc my glasses not ready yet. …
The Receptionists here are rude and unprofessional. They lack people skills and make the DMV seem pleasant by comparison. I would recommend going somewhere where they actually value their patients.
Pretty good service. The waiting time might be a bit long because a lot of people are seeing the doctor here.
They have really great doctors here. staff is really friendly. I had a fun time chatting with ruhi. Everything is fast and efficient.
Great place for kids and adults. Great assortment of glasses for reasonable price. Was a little bit of a wait due to them have 2 offices but didn’t mind.
Optical receptionist Mrs. Roohi very nice ,very helpful. She called our insurance to request new eyeglasses for my son. Which we can’t afford.
Excellent doctors but poor services! I was there two months ago, ordered a pair of glasses. Got wrong framed glasses after 2 weeks. The glasses lady(I think her name is ms Maria) said she will get my right frames the very next week. And she …
Very good experience overall, Workers were really nice and the doctor himself was very kind and asked multiple questions to ensure you got the best service possible.
Horrible customer service. Literally made my mother keep my glasses after they handed them over the counter to me and found out only one lens had a prescription. They laughed and said No Returns! As she’s stuck with glasses that she can only see out of her left eye with. I’m disgusted with them.
Ruhi she is very friendly, professional, every year she helps me find glasses that will suit me and my face shape. Overall she is a very helpful worker. Thank you Ruhi, see you next year!!
They are horrible. Long wait times for no reason. You call , and they automatically put you on hold for 20 minutes.. lady for the glasses is only here Monday & Wednesdays.. but comes a half & hour late each time & then moves like a snail when she finally does get here smh 😒 …
Great selection of glasses, follows CDC guidelines. Ruhi is super friendly and went above and beyond to help us pick up our glasses
It would be no star at all this place, Rude service from front till the end. Waiting is usually double that of another place. Accuracy of results is also gap from Dr to Dr. They always overlooking , greedy all looking for money no …
Dr. Patel and Dr. Diamond were very professional and thorough. Front desk staff were polite. Ruhi at the Opticals was very pleasant and answered all my concerns patiently. Very happy with their services.
Thanks Tiffany for the referral you listened and guided me to a doctor that understood my needs. I’m very happy with Dr Patel.
The staff is friendly and very professional. The Dr. is also very friendly and knowledgable. The wait is a little long and parking is difficult to find. But its nothing unbearable. This small “problem” is minuscule compared to the quality of service that the Dr. and staff provides.
When i made the appointment for my father in-law the first thing i asked was if they spoke Spanish. The receptionist replied “our doctors don’t but we have plenty of staff that speak Spanish and help translate” and was told not to worry …
All I have to say is Ruhi is amazing. Wonderful polite and very helpful. Treats all patients with respect and focuses on everything you need! She’s wonderful !
I really appreciate how the staff treated my dad. They were very helpful and attentive. I have to give a huge thank you to Victoria, Viri, and Susan for going above and beyond with helping us get the paperwork in order, they really reach out to the appropriate channel and got everything taken care of. Thank you again for everything
Best Dr. I’ve ever met, very caring, considerate, dedicated to patients concerns, listens very attentive what every patients needs to tell. My family, friends and my self we are very pleased and grateful that our vision improved almost …
My experience with Dr. Patel was indeed an excellent one. Dr. Patel is a professional with iseasoned knowledge in Eye Care. I just had surgery on Wednesday, and I can see clear already.It is Friday, two days later. I had cateract lazer …
I would prefer to give zero or negative rating. if there is a option. point1. if you try to scedule appointment, Front office wont answer your phone, they wont give response to ur voice mail. RX what they suggest need prior authorization & …
My daughter been here since she was 3 years old and I can say they are great with her. She broke her glasses and they replaced them within a week. Thank you..
I recently had cataract surgery and a laser clean up on my other eye. Dr. Patel did a great job and I always have the upmost confidence and respect in him. The staff is always very nice and I wouldn’t want to go anywhere else. Keep up the good work.
I have great experience with Dr Diamond he is very friendly with kids, he answered all my questions. Their staff is very supportive too a girl name Roohi she is in optical she is so good and help to find out which is perfect for my daughter.
Doctor Hitesh Patel is very efficient. The staff were really friendly. Optician Ruhi was very helpful she took care of me, in a timely fashion.
Dr Patel is a great Dr he gave me the world back ..I can see with both my eyes.. I could not see & Dr Patel fixed my eyes beautifully..I am a filmmaker & my life depened on my eyes. The office staff has been wonderful & welcoming always.My special thanks to Dr Patel!
Dr. Patel examine patient in detail and inform what he is doing and what are the findings if any. Do any relevant test if needed. It is crowded but well organized and staff is cooperative. Following and practicing COVID-19 rules. Very satisfied.
Very good staff, and I recommend, they did not take a long time to give us our glasses.
Everyone was very nice, I went for frames, saw Ruhi she was super kind and very patient with me while I was picking out my new frames. Great experience.
It’s my first time going there and the worse ever experience. Booked appt a week or 10 days before and gave the insurance details. Still they could not figure out some insurance provider details, They want me to find out 🙁 … they told …
The doctors/assistants were very thorough and Ruhi did such an amazing job at helping me get new glasses at for a reasonable price. Definitely recommend!
During my visit on March 22nd in preparation for Cataract Surgery I was assisted by a young tech Dominique. I was half blind due to the Cataracts and Dominique was very kind and assisted me in filling out the paperwork. …
Good service, Was not too long a wait and everyone is super nice!!
They have a variety of great glasses here, Ruhi helped me pick one that fits me best! Great service!
The service is fast, fun and they do great job giving the best choice of glasses. Thanks everyone and Ms. Ruhl for your service 😁👍. …
Don’t go to this place ever they will loot you. I had been there in this place for my vision glass change but they did some eye exam and billed me 740$ saying it’s medical condition exam and my insurance is not covered. my insurnce is only …
Really liked Ruhi’s service. She was thorough in explaining the benefits and also patient when I was going through the frames. It was crowded and the waiting was long. Overall liked the service and professionalism.
Zalika was very professional, nice and informative.
The front office is very rude with zero customer experience .I don’t get a good feeling when I come to this office .
This is first time I am writing review, I visited this office just for my eye checkup. They looted me $550. Just for simple eye checkup. I don’t have any problem with my eye at the end. The billing department lady is very rude, not even ready to listen whatever I say. If you want to save your money don’t visit this place.
It was a nice experience, the doctor was very professional and explained everything so well, I was also very satisfied with Ruhi service helping picking the perfect glasses for my daughter.
Great doctor doctor hqve been coming here since 5 +years and aslo the staff is veey polite specially Ruhi in opticals treats us like a family ams veey helpful
Came in for contact training and was helped by Leah. The sweetest and most helpful person ever! Since it was my first time trying contacts I was a bit nervous, but she made me feel so comfortable and I quickly learned how to insert and take out my contact lenses. Thank youuu!
Very careful testing And good support from doctor and Eye optician Ruhi who is very helpful with guidance on choosing correct lenses.
Patel Eye Associates is very professional, fast service, friendly staff and had no complaints. Ruhi was very kind and helpful in selecting glasses. I highly recommend this place.
Karissa was very professional and polite! Appointment was easy to scheduled and safe was friendly. Doctor Shah is very knowledgeable and helped me with my condition.
I’ve been coming here for over a decade now and they have been the best office for eye exams and etc. Dr. Patel is the only person I trust with my eyes.
My experience at Patel eye associates was quick – even through the pandemic! I was greeted instantly and was told that the doctor would be right with me (even though I arrived a little earlier). Faizan was a great help, and him and the rest of the staff followed covid precautions even in the waiting rooms.
Went there on my appointment date & they switched my time (without notifying me). For 2nd appointment, I made sure to get a hand written note from the staff, AGAIN, they switched my date (and refused to see me again). I AM DONE WITH THIS …
One of the worst service in town. Front desk staff is not friendly. I had an appointment for 4:30 PM. I checked in online and had to wait for an hour in parking lot to see actual doc. What is the purpose of an appointment where patient need …
I am visiting DR Hitesh Patel since 2010. He is very experienced, and expert. Our whole family and friends are under Dr Hitesh Patel care. He has operated on my eyes and with best results. His staff is quite helping; specifically Nisha ; …
Karissa was absolutely wonderful. I was uncomfortable upon arrival and not very kind. She was extremely understanding and helpful. Deserves a raise with patients like me.
1. In my two visits one for regular glasses and one for contacts, two doctors came up wit two numbers, gap between two visits few weeks.
2.Repeated the same test!! …
I am surprised at all the 5 star reviews and wonder if its the same place i have been going for past 6 or 7 years.Doctors are good here but the front staff is extremely rude and unprofessional. There are way too many girls standing there …
Have been visiting Patel Eye Associates for a very long time./ i have had a good experience especially ..the lovely lady Nisha at the Front Desk ..has been very very Helpful
Love the doctor and all staff. Nisha made me feel very comfortable and schedule my follow up appointment with great care. She is very friendly and helpful. This place is always crowded but they some how manage it efficiently.
Very good front desk. Especially Nisha was very helpful. She handled all patients very helpful. Quality experience. Dr Patel was very intelligent and a great doctor. Highly recommend him to everyone!
Nisha the receptionist and Ruhi are the best. They’re very pleasant and welcome everyone at the clinic in nice and very friendly manner. Most elderly patients are welcomed like family by these two beautiful young ladies
Had a great experience. Patel eye associates staff was great and professional. I came in for contacts for the first time and Victoria made my first experience so easy for me. She was great!!
Wonderful, great service. The para staff is extremely polite and helpful. Such a magnificent visit. Truly satisfied and extremely happy with them. Again you people are truly great. Good luck. The Lady name NISHA on the reception is superb, so helpful so cooperative. Vow Nisha is truly an asset and a Great Lady.
Thanks
Great experience. Ruhl was very helpful.
Ruhi helped us out a lot! Professional and very sweet to talk to. She got us in last minute and helped with all our questions! Our family will be back again!!
Very helpful Jayson was very patience thank you
Yasmine great help as well thank you
Very bad service. Dr. Shah is a great doctor but the service is terrible. I waited close to an hour to get seen, and then got my eyes dilated. I was told to wait 10 minutes and waited another 45 minutes. When I asked what was happening, I …
My 11 year old daughter is a patient here so far i have been pleased with the service received when I take her for her appointments. My only problem is when I try to call the office no one and I mean No One ever answers the phone and I have …
This is for Ruhi the optical lady
Great service I had a problem with my insurance messing up my order and ruhi was very helpful in updating me with the situation and resolving the situation too . Very humble and passionate about her work . She will follow up with you and is always courteous.
The best place to go . Very thankful to Dr. Hitesh patel . He is very well experienced and senior Surgeon. Staff are helpful & everyone at this clinic went above & beyond in every aspect of my Annual eye visit. Ruhi is excellent, patient, smiley & Knowledgeable . She helped me pick out my glasses & made sure I was happy & Comfortable .
Ruhi in the eye glass department is very helpful and pleasant! I usually have no issues in the office and feel like I get a thorough exam by Dr. Patel. I have recommended his office to friends of mine.
My primary care physician referred me to Patel eye associates due my eye sight, that was the best decision ever I went to the Edison office and front office staff are very professional and friendly and welcoming and they follow CDC …
I had a great experience at Patel Eye Associates- everyone was extremely caring and helpful. Jayson at the Optical store helped with ordering glasses,I highly recommend this office!
Front desk staff are horrible. Not cooperative and very rude with patients. They won’t give proper answers. Seems like they are interested to keep you waiting only.. very poor managed.
I recently went here for contact lense training and Leah helped me out a lot. She was very friendly and taught me the proper sanitary and technical methods to put in my lenses. Overall it was a great experience!
They have bad protocol in place to check in the existing patients, I been going with my family from several years, I would “not advise”/not recommend it any more. I have seen recently they been very arrogant.
Front staff very short and rude. Wish charges were explained prior to services instead of at the end when checking out and being told “You owe us $85, no wait, $95”. Just felt scammed. If I knew the charges up front, would have felt …
I really like Ruhi’s service! Very professional and friendly and gave her honest opinion while choosing frames. She helped me go through my insurance which was giving me hard time. I’m so happy with her service!
We came in to get our glasses at opticals and Rubi the optical was very friendly , knowledgeable , and very informative about glasses options that would greatly benefit us in terms of useful and less expensive. I would definitely recommend …
Wonderful experience. Dr patel was awesome and thxs to entire staff . Also thanks to Ruhi who helped me in selecting the frame and glasses . Good knoweledge and very informative
Great place for your eyecare and optics needs. Dr Patel is terrific and treats his patients with respect and great care. Staff including Optics desk is very good. Highly recommend
Everyone at Patel Eye Associates went above and beyond in every aspect of my visit for an eye exam. Victoria and the young ladies at the front desk were so incredibly warm, professional, and courteous. Zeinab, who prepared my eyes for the …
Dr. Hitesh Patel is great eye Dr. You should visit him. He do good take care of patients very good. All staff are very friendly too. For glasses car Ruhi is a bet person to deal with very friendly…
I highly recommend Dr. Shah. He is very friendly and very knowledgeable.
First time going to Patel Eye, and I loved it! This location is very clean, and …
I’ve gone this place my whole life and I would never change. Dr. Diamond is the best doctor you can ever have , he always is kind and treats his patients with respect, 10/10 for sure. On the other hand, Dr. Ruhi is amazing, she always gives …
Absolutely loved the attentiveness from the office. Everyone was friendly and Victoria took great care of my son during his eye exam and was extremely helpful. I will be returning to this office for all future appointments.
highly recommend this place if you like waiting, treated poorly and getting billed exorbitant amounts of money for an annual eye exam
Dr Patel is very good he is very accurate in his diagnosis and he is a great surgeon too he did my wife’s cataract surgery. Staff is really good and the optician Ruhi helped me choose the frame suits me . Highly recommend this facility.
It was a very good experience for my first visit as I had to transfer from another practice to Patel eye associates for insurance purpose. The staff was very friendly and helpful especially Nisha. Overall I am very glad with the change and would recommend them to everyone I know for right guidance and best treatment from Dr. Patel.
Ruhl was very generous and helped us pick the perfect frame for new glasses.
The staff was very kind and the lady at the glasses area was very great ruhi did a great job too she was very kind and treated us like family i am happy that this was the place I was given to get my new glasses. The options for glasses was very good a vet stylish !
I am not sure if there is shortage of staff or something else, whenever I call they alway keep me in long wait for more than 15 to 20 mints , and I lose my patience, and this is not happening for the first time , its happened when ever i …
At Doctor patel i had a great experience taking my son all staff where great. Also Ruhi was a great help choosing my little one first time use glasses.
Very amazing people, Love the doctors and all staff, very cooperative and helpful, my whole family is coming here regularly, doctor diamond is best,
Ruhi was very good and helpful super sweet 😊 definitely will recommend 👌 …
Had a great experience for my little brother first eye doctor appointment & Ruhi also helped us pick out some nice glasses for him, and her service was great! thank you see you soon 🙂
My son uses the compound eye drops everyday and it is very important to take drops every single day. Last night my son mistakenly wasted all stock of eye drops and we have drops for tonight. I called Pharmacy and Patel Eye Associates first …
It was a great experience here with everyone. Everyone was so polite, especially Mrs. Ruhi.
Reception staff is third class. Last year, I went there with an appointment and when I went there, the staff refused to take or meet doctor
My daughter received an incorrect contact lenses prescription, even though she asked Doctor, they did not listen. how can we get our money back?
rUHI was very helpful. She is able to find the perfect fit.
I have been going to Patel Eye Associates for my son who is 4 years old. The staff is very courteous and patient as we know that it’s difficult to get the kids to look at the eye scanner. The doctor’s are very professional and very clear to mention any issue. Very happy with them.
Came in for an eye appointment 2 weeks ago and very much appreciated the reception and how friendly the staff is. The person I dealt with during my visit was a staff member named Faizan and he did an excellent job of making me feel safe and …
I decided to go here because all the good reviews. The staffs and doctor are professional and nice but it is way too crowded. First, you couldn’t find a parking and many people parked on the street. Second, the waiting room is full of …
I had taken my parents to the eye care. Very nice and professional staffs. Wr were in and out in no night and took great care. Ruhi, on the optical store patiently helped provide option and very helpful. I would definitely recommend Patel Eye associates for their service and professionalism.
Ruhi was of great help really appreciate her she is very friendly and helpful!!!!
This place was super busy like a market. The day I went with my elementary school kid, I waited for literally 2 HOURS before being called in by the doctor. Because of that market setting, the nurses had no patience, the doctor was in a …
One of the Most Unprofessional Doctors i have seen so Far, he will stop your medicine every three month and will not give you Refills until unless you will not visit him, he don’t care how it will effect your eyes if he will not give you …
After looking for a new optometrist in the area, I was contacted by a young man by the name of Kedar. This gentleman made getting covered easier than anything I’ve ever done before. I was able to get an appointment about a week in advance …
Dr. Diamond was extremely helpful and knowledgeable. They took care of me here, and I couldn’t be more pleased. …
The doctors great, very patient and explains things nicely. The staff that helps with the tests are also very helpful and explained any questions I had. The person that works for the optical department has an nice attitude. However the wait is long at times usually 1 hour plus is expected.
Dr. Shah was thorough doing the eye exam and explained the findings and recommendations. The front desk staff are courteous and informed me about wait times. The wait time was less than 10 minutes which was very impressive too, given how …
I really enjoy Dr. Patel Eye Associates, everyone were very kind and they know just what to do. They are the best.
We went on a weekend so that’s probably why it was quite busy, and led to a longish wait but great staff and they made my 7 year old feel very comfortable. Ruhi (at the frames store right within the facility) helped us pick out my …
I went to get new glasses. My order came in but the glasses ended up being too big for my face. They were super helpful and able to adjust them the same day!
My sister and her son, my daughter and myself all came in for eye appointments and to pick out new frames and had a great time doing it. Ruhi made us feel very comfortable. She give great advice as to whether a pair of frames looks good on …
I had a great experience here. The staff was very nice and the procedures were very straightforward. I didn’t wait too long to be called and the Optician Ruhi was very nice and checked up on me when I needed help picking out my glasses.
Kelly V gonzalez went over and beyond for me excellent service fast they check off all boxes go there and ask for kelly!!
It’s my first time here and the experience is awesome. Doctor did check up very nicely. For getting glasses I got good information and suggestions from Ruhi. Really appreciate the way she explained the things. Would definitely love to recommend to others.
Great customer service.I love this office.Ruhi very pleasant and helpful.
I think it’s completely ridiculous how long you have to wait to get an appointment at this place. I’ve called about 3 times everyday for 4 days just to get an appointment where i couldn’t even get my eyes checked because i “missed my …
I’ll never come back to this place. The music was loud, the staff was loud, everyone was running around. It was like teenagers were running the place. I was taken in to do some test then sent back to the waiting room then did another set of …
When I visited Patel eye associates with an appointment it had a long wait of 45 min. The eye number check-up was done within a minute, I was surprised. Few weeks later, I got a new specs and figured out that vision was not clear. …
Ruhi was awesome she helped me all the way great service
The experience was great as always. Every single test and process was thoroughly explained. Sophia created a calming and relaxing atmosphere for what some would consider a nerve racking experience.
The service was great and helpful! Especially Ms. Ruhl was amazing!
This place is extremely modern and super speedy in relation to other eye doctors in the area! Ruhi was super sweet and helped me pick out my ideal pair of glasses within my price range and insurance. Will def recommend to everyone I know. Thanks guys ❤️
The Staff is very kind and helpful. Dr. Patel was very understanding to my child. Also, Ruhi helped me get the best glasses for my son. Thank you, very pleased with the service.
Ruhi was really helpful in picking our reading glasses. Doctor Patel is great, and the staff are helpful. However, expect to wait about 30-60 mins before you’ll be seen. Hope that improves as they get more help.
Great staff, great doctor. Very informative and attentive. Very professional, was able to tell me what was going on with my eyes very quickly. Straightforward with treatment and pricing for my eye drops, including coupons and samples to …
Had a great service and patient care from kelly v specially with the bilingual help with my friend andres matute
Very satisfied with the services
Easy to schedule appointments. The lady at the glasses selection was very friendly, informative and helpful. …
Ruhi is relly nice there she is amazing and relly helpful
This place is very awesome! The service here is great. Everyone here is so nice. I recommend you guys to come.
My father received a suggestion of this place from family member(they must hate him). He needed to have cataract done.
If you have couple of hours to spare, then go here otherwise there are others …
Ruhi was a great help at the optical store. She was kind and helped us get the best glasses in a timely fashion. Overall very pleased with her customer service and highly recommend her to anyone considering getting their glasses at this location.
I had a very good experience coming here to get my glasses picked out and fitted. Ruhl was very patient and kind with me and was thoughtful throughout my experience. I look forward to working with her again. Great service!
The doctors are pretty awesome! The admin staff and front desk is lot to be desired! They will not order your contacts or book an appointment for any of your family members when you are there. You will have to call them and then wait in an …
Great practice ! Dr Tran and staff were very helpful ! Short wait
I really like this place and would totally recommend. Amazing staff and the doctor did a thorough and excellent job. I had nurse Sofia and she was very sweet and kind, like stated before excellent service and kind staff.
I have been going to Dr. Patel for years now. He is an excellent doctor and takes ample time to explain the details. The staff is very friendly and accommodating.
I’d gr8 experience during my first visit to Patel Eye clinic, Friendly staff and good services, Nisha ( front desk) was very helpful despite I was not fully prepared or completed all pre-requisite for my first visit, she has helped to complete all missing info w/o any delays in services. Highly recommend this place – 5*
I went in with my mom to get glasses and Ms. Ruhi was very sweet and friendly. She gives a family vibe. Go see her for all your glasses needs!!!
Excellent service, starting from check-in process to every stages of eye evaluation, diagnostics and Final stage Dr. Patel’s reviewing the results and going over the plan of the actions. Keep the good work!!.
Today I had a consultation with Ruhi it was a very pleasant experience and the eye doctors are very kind and nice!!
Great place and service, Ruhi help me in finding really nice glasses. She is very professional and knowledgeable. Highly recommend..
My parents see Dr Patel for years now. He is very knowledgeable and great doctor. And Nisha is always nice, professional and accommodating.. Great service!! I 100% recommend them .
The doctors are nice and some of the assistants. Receptionists are absolutely rude and act like they own the place. they don’t even want to listen to what you have to say and jump to conclusions. absolute worst receptionists and i am switching my eye doctor just because of them
Patel Eye Associates is amazing. I honestly love the staff especially Ruhi. Not only was she patient with me in choosing my glasses, she picked them out for me. She is very kind and social and I appreciate how she tries to socialize with patients and gets to know them. She is the best !
Do yourself a favor and don’t even bother with this business. If there was an option for a negative star I’d give it -100! I understand they are remodeling but the waiting area was over packed and dirty. Chairs were not being cleaned …
All staff members are good, polite. Doctor is very well experienced, only have to be careful with billing department. They always ask for copays even though you’re not supposed to pay upon completion of your insurance deductible.
I went with my mother in law to Kendall park office and my overall experience was quit satisfactory.
All the staff including the doctor was courteous. …
Both the doctor and the staff are great, especially Nisha at the front desk. Very accommodating and helpful.
Good service !! Love the doctor Ruhl, she’s very helpful and such a good worker! Recommend to come and get great service!
The staff here are all very welcoming. Dr.Patel was really nice and comforting; and I had help from Ruhi picking out my glasses. Definitely recommend coming here!
Dr. Ruhi was very helpful and understanding when picking out glasses for my brother! I really appreciated her patience and great attitude!
Such a terrible experience! Went in for a regular eye exam and was waiting for close to 2 hours!! Don’t bother filling out the paperwork, no one looks at it. One lady took me inside and had me read the letters with my glasses and said I had …
The staff was very professional, courteous and efficient. All the examinations were done timely without much of a wait, even though the office was busy. Dr. H. Patel explained the results of various examinations without rushing to the next …
Wonderful experience with Patel Eye Associates. Dr. Patel is a WONDERFUL surgeon, and the staff was always very welcoming. They ensured I had a smooth prep, surgery, and follow-up. I am so glad I chose Patel Eye Associates and would highly …
Friendly medical staff and receptionist. I always get my glasses here, love the options and service
Everyone was very professional and friendly, very fast. Ruhi was very nice and patient with me while I was picking out my glasses.
Ruhi was beyond patient with me even though it was closing time. She gave me the time to pick my glasses. Most of all was very helpful and sweet.
Always too crowded, however enough staff to help you navigate through the process/appointment, you can even get translators in Hindi, Gujrati, Spanish to ensure you understand everything what Dr. is recommending. You will have tough time to …
Dr Patel did great job with my surgery. Tiffany was excellent to work with, she answered all my questions and was very professional. Highly recommended
I was looking for an eye doctor after I moved to Edison and googled it for a place with good reviews. I found Patel Eye Associates and I booked an appointment with them. I highly recommend this place since doctors are very knowledgeable and listen to patient with their problems and give best solutions.
I wish I could give this place a 0. The front office people are so rude!!! I hate them. I went there and refused to let me meet the doctor. They were jumping to conclusions about things. And they wasted my whole day. They act like they own …
Lovely, amazing, and friendly staff that does their best to expedite your care. Have been seeing Dr. Patel for years now and he still upholds the high class standards that comes with quality ophthalmology care.
UPDATE:
I am updating my review and changing it from 1 to 4 starts. The manager called me back a few days later and apologized for the front staff behavior. And offered …
In my experience, felt very rushed overall. Dr Shah is probably one of the most unprofessional person that does whatever it is he does. Works so fast and with no regard at all, just want to get you out of there as soon as possible. He’s …
Changing rating to One star, after having multiple issues with billing department in last 6 weeks. Dr. Patel is excellent but Ridiculous staff support. For simple claim submission they kept giving false promises for 5 weeks on multiple …
I had an emergency detached retina happen in July 2022, and Dr. Shah at Patel Eye Associates recognized the seriousness of the situation immediately, and I’ve done a separate review of those circumstances. This review is to send more praise …
When I go to other place for Eye check up always give me number and forcing me to buy glasses. Dr Himansu Shah is 1st who said your computer test is good and gave me only drop to clean up. I am with Eye cornice for more than 35 years and he always take care of my eye.
Dr. Tran was awesome! He explains everything so well and thoroughly. The wait wasn’t even that long considering my toddler also had his eye exam. Great staff everyone was very friendly.
Dr. Tran and his team were very efficient and accommodated us when we had language barriers and had to use our own interpreter, and multiple at that; I’ve worked with other medical facilities who are not always as considerate and kind. Very …