Love this internet!!!!!!!!!❤ Excellent customer service…. the ladys that Answer the phones are the sweetest!! I’m in Hamilton and I would not go to another internet company Pathway is the 💣💥 …
Been with them since they started their company. Never thought of switching. They help my home sites as well as my company sites and phones. Nuff Said!
Very very good customer service, very happy with the experienced and availability of their professional staff. Erica Gonzales was the rep that helped me and I would request her assistants anyday of the week.
I absolutely love pathway! I have been with this company for over a year and it is a great service! My connection is wonderful and the customer service is outstanding!
Worst internet provider I’ve ever had and nothing has ever been fixed properly. I might as well be paying to not have internet. Spectrum needs to come to joshua.
Every time I have had an issue, I am able to get through to someone and they have been very helpful. Geraldine has always been extremely pleasant and very understanding of financial situations.
Any time I had a question and called Pathway they have been very professional and friendly and have taken their time to help me with any questions and made sure they explained it where I understood it. I would very much recommend Pathway for anyones internet service.
The service is terrible honestly dial up is better than this and they are aware of it and have no plans of improving the network. For the past year thier service has gone out every single night and they do nothing to improve at all. Save yourself the trouble of this company and go ANYWHERE else.
I have had service with Pathway for 4 years, and have had a great experience every step of the way. If I needed assistance, they were either there tbhe same day or the next.
Love it . Local company and they want to always do the right thing. you always get a person on the phone. You can walk in the office and make a payment or get help. any time we experienced trouble they come out with in the same businesses day. Always on top of things would recommend this company for sure.
I have had Pathway for about 4 months and I like it the Internet is just the write speed for me and my kids, the service is great, and the tech is great I have recommended to my family and friends about Pathway and the service,keep up the great work guys.
Had an appointment for btwn 8-12 no came. Called and they said that they messed up and it was for anytime during the day. I thought it was a router issue turns out it has to do with box outside my house that when I checked on the lid was …
Pathway has been my source for the internet for years, now. To me, they are like “family”. In all these years, they have been there for me and fixed my problem quickly and cheerfully. …
This company is a joke. I scheduled an appointment and took off work to be home so they could install my service. They didn’t show and I called the salesman after hours on his cell phone and he apologised and said it was his fault and he …
The install techs were very nice. Service since has been good and they answer all of my questions. Always a pleasant interaction when I speak to them on the phone.
I’ve had Pathway for over a year. The techs are great, the connection steady and reliable, the service is wonderful, and (contrry to the last company I had service with) the billing is right everytime.
We have a large family and were struggling with the Internet from ATT as well as their rising costs. We are so delighted with the cable service we are getting from Pathway – and it’s a LOT cheaper. Kudos to Pathway!
We have been with Pathway since 2007. Service has always been dependable and competitively priced. The few issues we have had were attended to promptly.
I live in the new complex by brookshires in Joshua and this was the only internet we could get at the time. I normally would go with at&t but i gave them a shot and so far they are really good. My internet as never went out. Always fast. And if i have to pay my bill late they won’t shut me off. No complaints!
These people are a joke. I got service from them, got my first bill and it said I had a credit on my account and that I didn’t have a bill to pay. 3 weeks later I GO IN TO THE OFFICE TO PAY MY BILL…they tell me my bill isn’t due for …
Continue to have issue with my internet connection. Called them at 850 am on Saturday morning. 3-28-2020. Told the tech what was going on and told him I have already wentbeen through the trouble shooting steps. He precede to tell me since I …
I would not trade my Pathway for anything. They are amazing. Great customer service. If I ever do have a problem, I just call and they send someone out right away.
Was looking for internet options in Hamilton and a couple came up including Pathway. After some thought I decided to go with them because they had no contracts. Mark with the sales team made it sound like I could have it installed even with …
Great and fast service. Calling and talking to customer service is always fast and easy and haven’t been left with questions afterwards. Have had service over a year with no issues and just upgrade to the fiber optics line fast and with no troubles.
Great internet service provider. I’ve been using them for 2 years and have never had my service go down or had to call them. Price is higher compared to spectrum. But they are way better than ATT.
Best service ever, installed on time, went above and beyond. Price is a bit higher than some but my connection is stable and fast. Previous provider was supposed to have the same speed but connection was unstable.
Been with Pathway for 20 years, through building my home and adding this and that over the years. They have some of the best customer service people of any company (Jessica thinking of you) There are a couple of things I would like to …
We switched from AT&T to Pathway and I can honestly say our internet reliability is faster. Not only am I getting better speed, service, and consistency with Pathway, I am paying a quarter of what I was paying AT&T. I would recommend Pathway to everyone.
Absolute worst internet service coupled with poor customer service to be had. Over 100 dollars a month for speeds so slow you can barely stream anything!!! Customer service as well as tech support is a joke. When they tell you, “Oh we are …
We have the fiber optic internet through Pathway. It was installed in the Spring of 2018 when our AT&T network was no longer dependable. Everyone including people that had to trench to our house, the installer and the customer service reps …
We were worried about changing service from one of the big companies but decided to give it a try. After more than a year we have had a total of 3 outages even in the worst weather. All were corrected quickly. The last outage was due to …
There is no doubt in my military mind the folks at Pathway are simply awesometastic. No problems with service or the staff in the office. Polite, pleasant, and professional. Had one occasion the service went out. When I called the …
My son shopped really hard for a new ISP several months ago and we landed on Pathway. I’m glad we did. Since the install, we have not had any outage to my knowledge and the speeds are great making it possible for us to get away from Dish.
Very unreliable service. We have been dealing back and forth with them for 6 months about how bad the connection was. Our internet wouldn’t work after 8pm almost every single night. Finally decided to call and cancel after constantly …
From the first call to the install they were responsive and thorough. We are new to Joshua and since I work from home good internet connection is a must. My closing on our new home was delayed, yet they still worked hard to meet our …
Feel like the only reason most people stay with them is because they live where fiber is an option or because it’s the only option. When you pay for 20mpbs and they bump you to 50mbps for all the trouble, but you still only get 5mbps, …
I previously had AT&T which is expensive and they have horrible customer service. When I switched to pathway, I saw a BIG improvement in my internet speed. I can now run multiple devices , streaming HD while my kids play online on the Xbox. …
I live in the country and Internet options are slim. We have had Pathway for about 4 years, our service is awesome. We have not had any problems with our service. We run games. Netflix and Hulu and stuff like that and everything works great. I would definitely recommend Pathway to anyone looking for a good Internet provider.
We use Pathway here at The Inn at Circle T for both phone service and internet and could not be happier with the service and professionalism we receive from this company. I have confidence that if we have an issue with anything we can …
The installation techs were extremely helpful at a time when I had recently become a widow. They were more than just professional, they were very kind. I’ve had this service for 9 months with no problems.
I paid for my install a month ago and still don’t have internet in my home. On my actual install date the tech came and set up the inside but told me he couldn’t set up an actual connection and they’d come back 3 days later. 3 days later …
I can’t say enough about this internet company. Their unlimited high speed internet makes streaming a breeze, their customer service personnel are amazingly friendly and to top it all off, Pathway has replaced our antenna twice from storm damage without ever charging us a single service fee. I highly recommend them.
Extremely happy that I switched to this provider. From the installer, who was the most courteous and thorough service tech I have ever dealt with from any industry, to the great Customer Service, and last but not least the product works …
Horrible internet service. Was recommended over att and it ended up being biggest bust ever. Service can’t handle multiple devices. Called them they suggested I pay an additional $7 a month for an extender because their equipment is …
My husband and I moved to Texas nine years ago. Pathway is the only cable company that we have had. We have gone through growing pains with it, some good, some bad. The company has worked hard to improve on its weaknesses. We have been …
I have unlimited great speed for a GREAT price! I have been with Pathway for 3 years now and would never change companies. The staff has always been polite and courteous. Mark Endres is so knowledgeable. Anytime there is an issue, they quickly resolve it. I highly recommend Pathway if they service your area!!
Outstanding customer service and especially after hours. Came home to the internet out, wife and kids mad… called the number and a tech named Adam answered. Super friendly and professional. Had me fixed up and going in less than 5 min. …
Best internet in Grandview! Never have any problems with outages, very fast speeds. We have phones, tvs, gaming systems, and computers hooked up. Erica is very helpful and friendly!
I just got pathway internet yesterday and a young man named Hunter came to my house to do the install and was very respectful and went above and beyond to do his job and more my attic access is very small and in the top of one of my closets …
The very first impression was kind of alarming, but after Erica seen my concerns she was quick to help and had someone out to help in hours which was very nice. …
I made the switch from an overpriced and slow AT&T U-verse to Pathway over a year ago and was able to increase my speed by about 475mb for a way cheaper price. …
Pathway has great reliable internet service the staff is always friendly readily available to help. After picking up a second cable quickly realized I needed more cable cord the company sent some that came out quivkly.
I couldn’t leave a better review for this provider. Easy to understand billing, amazing customer service, and superior service for the price are my top three reasons as to why. Every other IP should take note of the way Pathway does business and follow suit.
In this age of mergers and cost cutting, I hated the “customer experience” provided by a major player in the internet space. Fortunately, Pathway offered an alternative with attractive pricing and high performance. The on-time arrival of …
We are so happy that we made the switch to Pathway! The technicians came out and were extremely polite and professional. They did the installation quickly and made sure to answer all of our questions. We had an issue with two of our older …
Great service
Good service, nice people
Nice people,prompt service !
Really good internet speed.
Affordable and great customer service
Completely over priced for an unreliable service
Always there to help! Great service!
Great company and easy to work with.
Great staff! Very friendly & helpful.
The President of the Company went above and beyond to remedy a construction companies mistake.
Sometimes the internet gets really slow and a few times they’ve had outages.
Great place and awesome customer service. I would recommend Pathway.
Great service way better than my last service.
Best service on short notice. Installed and up in no time.
Pathway is the fastest internet provider in my area of Burleson.
The fastest internet speed ever. Fast and friendly customer service.
Great company and Customer Service the best ISP in the area
Best internet service I have ever had.
Have been a customer with Pathway for 10 + years. Highly recommend them.
Haven’t had a lot of problems with internet and lady that answers the phone is always very polite and helful
Terrible internet. Also overpaying by a large margin compared to other services. Office people can be hard to get along with.
Every time I need to contact Pathway, everyone is very helpful. They Have called me back to give me updates or to give more assistance.
I’ve been impressed with their service regarding internet and land line.
For TV I use Fubo.
Very cool people. Always helpful. And haven’t had one problem since joining with them
We have had pathway for about a year now and have had no service issues. Staff are friendly and very helpful.
Great internet service with kind and capable staff. Awesome prices & great customer service!
We’re a family with a bunch of gaming going on so the internet that they provided for us is amazing.
Excellent internet and customer service but my bill has doubled
We’ve had pathway for years, very reliable and fast speeds. Friendly customer service.
Love this internet!!!!!!!!!❤ Excellent customer service…. the ladys that Answer the phones are the sweetest!! I’m in Hamilton and I would not go to another internet company Pathway is the 💣💥 …
Wish their dvr box was updated but very nice people good at what they do
Pathway is the best internet service I’ve ever had, looking forward to continued great service with them!
The pathway website is easy to use and I like the automatic bill pay feature. Everyone there is very polite and helpful.
The installation was quick and the guys were very nice. The internet is fast and has been reliable so far.
We were with ATT forever, and I’ve never been happier with my internet service than I am now with Pathway.
Have had the service for over a year. Great installation, good customer service and never a power outage.
More bandwidth at lower cost than AT&T at my address. Very good customer service as well.
Not bad service. But after waiting close to three weeks for a tap to be put incyou figure it wouldn’t take another 3 days for a tech to be sent out.
Been with them since they started their company. Never thought of switching. They help my home sites as well as my company sites and phones. Nuff Said!
Very very good customer service, very happy with the experienced and availability of their professional staff. Erica Gonzales was the rep that helped me and I would request her assistants anyday of the week.
Great Customer Service.
Quick to fix any issues.
If a technician is needed, they send them out the same day.
I’ve had great service from Pathway for over 2 years. I have no regrets moving to them off of at&t. Thanks Pathway!
I absolutely love pathway! I have been with this company for over a year and it is a great service! My connection is wonderful and the customer service is outstanding!
Worst internet provider I’ve ever had and nothing has ever been fixed properly. I might as well be paying to not have internet. Spectrum needs to come to joshua.
good Quality Service at affordable price. Always willing to help . My dog chewed my cords twice and they were prompt in coming and making the repairs.
The Ladies in the Office are very helpful, Pathway internet has an okay Tech Service.Would Recommende at the end of the day.
Every time I have had an issue, I am able to get through to someone and they have been very helpful. Geraldine has always been extremely pleasant and very understanding of financial situations.
Expensive but it’s always up and in rural areas.
Any time I had a question and called Pathway they have been very professional and friendly and have taken their time to help me with any questions and made sure they explained it where I understood it. I would very much recommend Pathway for anyones internet service.
The service is terrible honestly dial up is better than this and they are aware of it and have no plans of improving the network. For the past year thier service has gone out every single night and they do nothing to improve at all. Save yourself the trouble of this company and go ANYWHERE else.
I have had service with Pathway for 4 years, and have had a great experience every step of the way. If I needed assistance, they were either there tbhe same day or the next.
Best internet provider in town! Been with them 4 years and have had absolutely no problems! Reasonable priced and great customer service!!
Love it . Local company and they want to always do the right thing. you always get a person on the phone. You can walk in the office and make a payment or get help. any time we experienced trouble they come out with in the same businesses day. Always on top of things would recommend this company for sure.
The two guys that came out were awesome!
I have had Pathway for about 4 months and I like it the Internet is just the write speed for me and my kids, the service is great, and the tech is great I have recommended to my family and friends about Pathway and the service,keep up the great work guys.
Had an appointment for btwn 8-12 no came. Called and they said that they messed up and it was for anytime during the day. I thought it was a router issue turns out it has to do with box outside my house that when I checked on the lid was …
Fast service, very friendly technician
Pathway has been my source for the internet for years, now. To me, they are like “family”. In all these years, they have been there for me and fixed my problem quickly and cheerfully. …
This company is a joke. I scheduled an appointment and took off work to be home so they could install my service. They didn’t show and I called the salesman after hours on his cell phone and he apologised and said it was his fault and he …
The install techs were very nice. Service since has been good and they answer all of my questions. Always a pleasant interaction when I speak to them on the phone.
I’ve had Pathway for over a year. The techs are great, the connection steady and reliable, the service is wonderful, and (contrry to the last company I had service with) the billing is right everytime.
We have a large family and were struggling with the Internet from ATT as well as their rising costs. We are so delighted with the cable service we are getting from Pathway – and it’s a LOT cheaper. Kudos to Pathway!
We have been with Pathway since 2007. Service has always been dependable and competitively priced. The few issues we have had were attended to promptly.
I live in the new complex by brookshires in Joshua and this was the only internet we could get at the time. I normally would go with at&t but i gave them a shot and so far they are really good. My internet as never went out. Always fast. And if i have to pay my bill late they won’t shut me off. No complaints!
These people are a joke. I got service from them, got my first bill and it said I had a credit on my account and that I didn’t have a bill to pay. 3 weeks later I GO IN TO THE OFFICE TO PAY MY BILL…they tell me my bill isn’t due for …
Continue to have issue with my internet connection. Called them at 850 am on Saturday morning. 3-28-2020. Told the tech what was going on and told him I have already wentbeen through the trouble shooting steps. He precede to tell me since I …
Fast installation, and very good service!
I would not trade my Pathway for anything. They are amazing. Great customer service. If I ever do have a problem, I just call and they send someone out right away.
Worse customer service and internet I’ve ever had.
Since the owner had the time look up my account and comment about my call …
Was looking for internet options in Hamilton and a couple came up including Pathway. After some thought I decided to go with them because they had no contracts. Mark with the sales team made it sound like I could have it installed even with …
Great and fast service. Calling and talking to customer service is always fast and easy and haven’t been left with questions afterwards. Have had service over a year with no issues and just upgrade to the fiber optics line fast and with no troubles.
Great internet service provider. I’ve been using them for 2 years and have never had my service go down or had to call them. Price is higher compared to spectrum. But they are way better than ATT.
Best service ever, installed on time, went above and beyond. Price is a bit higher than some but my connection is stable and fast. Previous provider was supposed to have the same speed but connection was unstable.
Been with Pathway for 20 years, through building my home and adding this and that over the years. They have some of the best customer service people of any company (Jessica thinking of you) There are a couple of things I would like to …
We switched from AT&T to Pathway and I can honestly say our internet reliability is faster. Not only am I getting better speed, service, and consistency with Pathway, I am paying a quarter of what I was paying AT&T. I would recommend Pathway to everyone.
Absolute worst internet service coupled with poor customer service to be had. Over 100 dollars a month for speeds so slow you can barely stream anything!!! Customer service as well as tech support is a joke. When they tell you, “Oh we are …
Awesome internet provider. They are quick to fix any issues and the price is great. Even being in a rural area we have great service and connection.
I am over the moon happy with Pathways Internet! NO MORE BUFFERING!!! 😊 …
We have the fiber optic internet through Pathway. It was installed in the Spring of 2018 when our AT&T network was no longer dependable. Everyone including people that had to trench to our house, the installer and the customer service reps …
We were worried about changing service from one of the big companies but decided to give it a try. After more than a year we have had a total of 3 outages even in the worst weather. All were corrected quickly. The last outage was due to …
There is no doubt in my military mind the folks at Pathway are simply awesometastic. No problems with service or the staff in the office. Polite, pleasant, and professional. Had one occasion the service went out. When I called the …
My son shopped really hard for a new ISP several months ago and we landed on Pathway. I’m glad we did. Since the install, we have not had any outage to my knowledge and the speeds are great making it possible for us to get away from Dish.
Very unreliable service. We have been dealing back and forth with them for 6 months about how bad the connection was. Our internet wouldn’t work after 8pm almost every single night. Finally decided to call and cancel after constantly …
From the first call to the install they were responsive and thorough. We are new to Joshua and since I work from home good internet connection is a must. My closing on our new home was delayed, yet they still worked hard to meet our …
Feel like the only reason most people stay with them is because they live where fiber is an option or because it’s the only option. When you pay for 20mpbs and they bump you to 50mbps for all the trouble, but you still only get 5mbps, …
I previously had AT&T which is expensive and they have horrible customer service. When I switched to pathway, I saw a BIG improvement in my internet speed. I can now run multiple devices , streaming HD while my kids play online on the Xbox. …
I live in the country and Internet options are slim. We have had Pathway for about 4 years, our service is awesome. We have not had any problems with our service. We run games. Netflix and Hulu and stuff like that and everything works great. I would definitely recommend Pathway to anyone looking for a good Internet provider.
We use Pathway here at The Inn at Circle T for both phone service and internet and could not be happier with the service and professionalism we receive from this company. I have confidence that if we have an issue with anything we can …
The installation techs were extremely helpful at a time when I had recently become a widow. They were more than just professional, they were very kind. I’ve had this service for 9 months with no problems.
I paid for my install a month ago and still don’t have internet in my home. On my actual install date the tech came and set up the inside but told me he couldn’t set up an actual connection and they’d come back 3 days later. 3 days later …
I can’t say enough about this internet company. Their unlimited high speed internet makes streaming a breeze, their customer service personnel are amazingly friendly and to top it all off, Pathway has replaced our antenna twice from storm damage without ever charging us a single service fee. I highly recommend them.
Extremely happy that I switched to this provider. From the installer, who was the most courteous and thorough service tech I have ever dealt with from any industry, to the great Customer Service, and last but not least the product works …
Horrible internet service. Was recommended over att and it ended up being biggest bust ever. Service can’t handle multiple devices. Called them they suggested I pay an additional $7 a month for an extender because their equipment is …
My husband and I moved to Texas nine years ago. Pathway is the only cable company that we have had. We have gone through growing pains with it, some good, some bad. The company has worked hard to improve on its weaknesses. We have been …
I have unlimited great speed for a GREAT price! I have been with Pathway for 3 years now and would never change companies. The staff has always been polite and courteous. Mark Endres is so knowledgeable. Anytime there is an issue, they quickly resolve it. I highly recommend Pathway if they service your area!!
Outstanding customer service and especially after hours. Came home to the internet out, wife and kids mad… called the number and a tech named Adam answered. Super friendly and professional. Had me fixed up and going in less than 5 min. …
Best internet in Grandview! Never have any problems with outages, very fast speeds. We have phones, tvs, gaming systems, and computers hooked up. Erica is very helpful and friendly!
I just got pathway internet yesterday and a young man named Hunter came to my house to do the install and was very respectful and went above and beyond to do his job and more my attic access is very small and in the top of one of my closets …
The very first impression was kind of alarming, but after Erica seen my concerns she was quick to help and had someone out to help in hours which was very nice. …
I love it because it’s helping us a lot my house is in bad area for service and when I got the pathway it’s helps me out a lot so 10/10
I made the switch from an overpriced and slow AT&T U-verse to Pathway over a year ago and was able to increase my speed by about 475mb for a way cheaper price. …
Pathway has great reliable internet service the staff is always friendly readily available to help. After picking up a second cable quickly realized I needed more cable cord the company sent some that came out quivkly.
Easy signup, great pricing, on-time installation from experienced folk and really fast internet access (about 490 gb/sec). Great!
I couldn’t leave a better review for this provider. Easy to understand billing, amazing customer service, and superior service for the price are my top three reasons as to why. Every other IP should take note of the way Pathway does business and follow suit.
In this age of mergers and cost cutting, I hated the “customer experience” provided by a major player in the internet space. Fortunately, Pathway offered an alternative with attractive pricing and high performance. The on-time arrival of …
We are so happy that we made the switch to Pathway! The technicians came out and were extremely polite and professional. They did the installation quickly and made sure to answer all of our questions. We had an issue with two of our older …