Great ! Above and beyond: team came over the weekend and everything was moved quickly and professionally without any issues whatsoever. Highly appreciated.
Paxio has always been very responsive to our needs. From the first call to the most recent, the Paxio team has been most helpful. There is always a quick response to any question. We would highly recommend Paxio.
Great prices at excellent consistent speeds with excellent customer service. If this was available everywhere I would recommend all my friends to switch to Patio!
PAXIO makes it easy to change my service with zero problems and it happens almost immediately. They have excellent, rock solid service and I would recommend them to anyone.
They had a network switch fail in their system, yet they got things back up and running within hours. They communicated with me as to the status of the fix. I was pleased.
Great reliable fast connection. I’m on the 100Mbps plan and Paxio delivers upload and download speed within 10% tolerance of the advertised speed. Couldn’t be happier
Absolutely misleading description of servicing areas. I live in Santa Clara and checked at least 3 addresses in different places and all of them aren’t in coverage area. That was one year ago and I got the same experience right now so I …
Paxio has consistently provided a high data rate for both upload and dnload; however, during my 2-yrs of service, I have experienced multiple short duration outage, especially around 1AM in morning.
The internet service is excellent, but Paxio customer service is premium. The phone call gets answered quickly by a live person, who des the triage and their follow up is excellent. Nothing beats talking to human beings who listen and talk to you without platitudes and address your concern.
Paxio has been extremely responsive with excellent up-time, proactive service and account rep communications. We are very pleased with the service and support.
I have enjoyed Paxio internet services for last 11 years. It has been great experience. High bandwidth with low cost, and pretty decent availability. All has left great taste of Paxio service with me. …
I have been waiting for a while for Paxio to return my interest form. I’d love to see if I can get coverage for my apartment, but they are not responding to my web interest form submission or calls. Paxio seems to get great reviews, so I’m …
Interacting with the CEO has been nothing short of professional and “as advertised”. The product is unparalleled. I hope Paxio installs fiber all over the Bay Area so many businesses and residences can experience their great service and fairly priced cost sharing program.
Service in our building (Lampwork Lofts, 1614 Campbell) went out more often than I would like, but it wasn’t even as close to typucal Comcast outage levels. Sometimes hard to get folks on the phone, but Chris is a damn miracle worker and …
I can highly recommend Paxio’s service, and their tiered plans can fit just about anyone’s needs. Their folks at the help desk have been very helpful the few times I’ve called them in the past 11 years, and my service monthly fee hasn’t gone up much over that time.
After years of being ripped off by Comcast and with AT&T unable to provide sufficient bandwidth I was saved by Paxio and their efficient and friendly service. If you can use Paxio do it and you will be very satisfied. …
I was able to slash my Internet bill by about 50% by switching to PAXIO. The big cable/internet companies wanted to force me to get a bundle to lower the internet bill, or to pay about $60 just for internet. TX+Internet bundle was about …
When we moved into our building in 2015 I was not sure how a point to point connection would work. Paxio has performed better than my expectations and their service is outstanding. I highly recommend this company.
So excited to work with Paxio getting up and running in my new space! They were easy to work with and offered all the help they could! Still learning this 1GB speed though! Amazing and would be afraid of ever jumping of the lightning web train!!
Paxio is a younger company trying to get a foothold in an industry strong-armed by companies like Comcast. Twice my Internet has gone out because of issues with the residential building here and across the street, but Paxio’s response was …
Recently signed up with Paxio through our community. Installation was done within an hour. The tech was knowledgable and kept my existing dsl line intact (my backup line during my trial period with Paxio) as per my specifications. …
Since Paxio took over high speed internet in our building in downtown Oakland things have slowed down to dial-up speeds. We used to zip along – now we wait several minutes for simple pages to load (even submitting this review has been …
Was a customer for 9 years. My Connection was typically stable and the few times I needed support they were very responsive. would sign up for their service again in a heartbeat
I bought a condo in downtown Oakland in 2008, and the building was pre-wired for Paxio, among other things. All I wanted was fast, no hassle internet at a decent price, so I gave them a shot in attempt to avoid the big name companies we all …
I’m thankful that my building includes internet service with our apartment rental. Unfortunately the internet service with Paxio is often down or out. It seems that they provide high-quality speed and service, yet my experience has left …
PAXIO bent over backwards to get me connected, including customer support on a Sunday! After a whole lot of effort on their part, I found the problem this morning — it was user stupidity (i.e., me)!
Support upon installation and follow up to assure all is working well has been very important, and superb. Installation techs were very informative and key to the success of this transition.
Used Paxio for 2 years and have never ever had a problem. Speed is super fast and service is reliable. People are always really nice when you email or call. I’d recommend to anybody!
Setup was fast; fiber install completed several days before PAXIO tech’s scheduled arrival, and the whole process took maybe 30 minutes to test connections, install modem, and they even walked me though configuration of the new router I picked up just for the new line. A+
Have had a great experience with Paxio so far—they worked with me to install and sorted new wiring and splitting at the hub and the installation process was fast, professional and pleasant. As promised we have 250mpbs up and down for $69 a …
By far the best ISP I’ve used and the focus on service is very apparent. I have rarely had outages, or a need to talk with them, but on the handful of occasions service has gone down (5 years with them) it was back up within hours. They are …
Paxio service has been great all the four years that we had Paxio service. They consistently upgrade their equipment, provide faster internet delivery both in upload and download. The cost can not be beat as compared to Comcast, AT&T, …
Excellent service provider. Lightening fast speeds ate very good price. On the few occasions that i have needed service, it has also been very fast, and accurate. HIGHLY recommended!
PAXIO is the best broadband service I used. The connection is great with reasonable price. The help desk is responsive for any question. Technician is professional.
Loved it. Had them as a residential ISP for 7 years. I loved them not only because they were an alternative to AT&T and Comcast’s garbage, but they provided wonderful customer service. I had very few internet outages, and during the only …
A quality service provider with exceptional customer service. Their stated throughout exceeded or constantly met the stated rate. We felt blessed to have a fibre based infrastructure directly available to our property. Highly recommend.
I have been with Paxio for a few years now since switched from my previous internet carrier. Technicians who installed my service were very courteous and professional. Internet has been fast and reliable. Highly recommended.
This local ISP is what you have always wished every other Internet provider would be. They offer fast, symmetric fiber connections with low prices, no crazy fees, and plenty of high quality customer service. They rarely have downtime and …
Excellent service. I’m a return customer and I previously had COMCAST. No need for a cable modem is a big plus for Paxio and the download/upload speed you get for your $s can’t be beat!
Never heard of this provider until I moved to my current place a couple of years ago. The Internet is always super fast and reliable. And it is so much cheaper compare to other providers, my payment has been the same over the years, where …
Extremely fast and helpful customer service – questions responded to and solved quickly. Turning on the service was as simple as picking a date – no need to wait for someone to show up in a 4 hr window. I’d take PAXIO over Comcast any day!
After four years of PAXIO’s fiber optic service, I couldn’t be more pleased with its speed–blindingly fast, as promised–and dependability, with an average of one noticeable but generally brief outage per year. …
So far I have had a great experience. The price point of their services (when available) is great as well. My experience with the service technician in identifying a wiring issue was very positive with a quick response, on time arrival, and efficient and thorough work. Thanks folks!
I cannot believe the good fortune I had in finding Paxio and then to have them servicing my home address.
Their installers are top notch, friendly, professional, and thorough. …
SO HAPPY to leave Xfinity for Paxio!!!! We had the easiest and fastest set up EVER! Amazing customer service (with real follow through), prompt techs for installs, reasonable pricing and good speeds!
Had a trouble-free installation and now getting about 1Tbps down and about 500-600Gbps up. Way more than I need and a bit cheaper than the 100Mbps Comcast service I had before. Two service visits, one to figure out how hard it would be and one to install. Both went smoothly.
I’m very happy with Paxio. The service is as advertised or better and a bargain compared to competitors like Comcast and ATT. I have experienced very very limited down time with their service and when it happens, they’re pro-active about …
Paxio is very competitive in their rates and with fiber optic cabling you can have lightning fast service. Unexpected downtimes are very infrequent and Paxio responds to such incidents quickly. Needed updates are done during the early AM …
No installation fee. Fairly consistent speeds with minimal internet drops.
No unexpected change in pricing randomly. Great customer service for setting up and canceling.
The technician who installed our system was very thorough and friendly. Since we didn’t have a router he went through the steps for me once I got one. The transition from my previous provider went very smoothly
Great experience, very consistent gigabit speeds. Pleasant first interaction with acct exec Ken Forbord who worked with me on a fast timeline for the site visit, fiber drop, and install. Techs were on time, professional, and the installed box and wiring is cleanly done. Internet speeds are fast.
Service was turned on within 24 hours I made the initial request! Amazing responsiveness from Chris. I selected the 100Mbps plan and so far, good speed for streaming and web browsing.
Great ISP, much better than the comcast trash I had before. Using them for over 7 years now. Stable connection, very high speed, responsive and professional support. Only 3 or 4 outages in all this time. Please keep it going
Paxio is the only internet provider I’ve used that has never raised their prices. They actually increased speeds across the board a few years ago for no extra charge. Service has always been reliable and they give plenty of notice for planned network outages.
Great service end-to-end. Had a dedicated fiber line installed. The team had to work through some tricky installation issues but were creative and communicative the whole way through. Switched over from Comcast Business and am happy with the speed and reliability of the service.
This was the default internet in the condo I got and I thought it was going to be a terrible internet given we only pay $25 but to my surprise it works great and we get fast speeds. …
Have been using paxio after I moved to California about two years ago. It’s way better than the experiences I had with xfinity and verizon. They don’t try to sell you all kinds of bundles services. No hassles and no games. Just internet. …
Paxio is great! We enjoyed their service for 15 years while we lived in the Bay Area. Fast Internet, fast service, responsive to any unplanned outages.
Great service and very friendly guys eduardo and Angel.they just set up everything in moments I would highly recommend paxio internet service better than at &t
Amazing support from Angel Bermudez troubleshooting the issue professionally and efficiently, and helped us identified an issue with the dummy switch and brought our internet back on!
Started Paxio today. Technician Angel installed the system and setup connection and also setup the router….was very patient and helpful…..will monitor and update further….so far so good…great customer service
Paxio’s Customer Relations person ‘ Renae Rowley’ rocks! Her customer service skills is outstanding. ‘Angel’ did a good job as well, I finally cut the cord!
I want to express my gratitude to the PAXIO customer service team. I must admit that I was frustrated that I could not get my Internet service up and running and the projected time for a visit was after the holiday on Tuesday. I will admit …
The service is awesome. Rene did a great job scheduling. My availability is limited Rene was able to schedule installation the same day.
Angel and Ricardo knocked on my door at 2:15. They were finished at at 2:25. Very professional.
The
(Update Jan 2023: down again, the third time in a month. So frustrating.) Completely unresponsive on nights and weekends. When the service goes down (which happens fairly regularly), you’re on your own until someone clocks back in.
Hands down best ISP ever experienced. Sadly moved out of the area and nothing has come close to meet Paxio for speed, price, and quality customer service.
Had issues with signal dropping intermittently– Angel and Eduardo came out to run a new fiber to my unit and speeds have improved significantly. Appreciate their quick work.
We switched from Comcast to the Paxio fiber today. Our very experienced technician Eduardo only took one hour to get our home connected to the amazingly fast fiber internet. We are so excited for the super low 4ms latency that we could never got from Xfinity cable internet.
Angel Bermudez came over to my property as soon as we called . He helped my husband and I with out internet when there was an outage .Really good costumer service and amazing help to us and the community. We will certainly get him to help next time if we need later. He should be promoted for an excellent job .
I just installed PAXIO in my own home and now I get symmetric 1Gbps service for the first time ever! It was literally one day service starting from when I first reached out to the company. Angel came over and got everything set up for me super smoothly. Far better customer service than Comcast! Thank you!!
We have Paxio for 6 months now. The speed today is 932 Upload and 926 Download at 5:00pm!!!. Service has been flawless. No outages or flickers. Techs are soo nice and knowledgeable. Very responsive to phone calls. The few times I …
We got one day activation really fast. Angel came and resolved all our issues very patiently, removing the old device, installing the new device, inspecting which cable to connect, etc. He also help to test from end to end to make sure the Wi-Fi is working from wireless router.
Paxio service has been reliable enough to leave me free of curiosity about competitors. It is a touch pricier than a couple I would readily use, but I only have needed customer support one time and that experience was entirely positive. I’m …
Saw some Paxio gear in the communications cabinet after we got Comcast and decided to switch. Emailed them on a Sunday and had Angel show up on Monday to upgrade the existing stuff. Existing fibre run was damaged so Angel had to do a new run but it didn’t take long. And the symmetrical uploads and downloads are super fast.
Angel from Paxio is friendly and professional. He did a great job walking me through the installation process for the fiber wire. So far I’m really happy for the change. Much faster internet!
Angel was a great great guy to have on the job. Please request Angel he will get you back up and running with good quality service, running lines and also helped us with our printer.. Thanks so much 🙏🏾 …
Great service by Javier and Eduardo this morning. They got the installation done very fast, explained the steps to us along the process and got everything tested in the end. Renae then helped us set up the accounts and service activation within minutes. Highly recommended.
We got one day activation really fast. Angel came and resolved all our issues very patiently. Wall plates were not working and he replaced wall plates. Our smart panel was left open, he closed it as well
Amazing installation experience thanks to Angel. He identified/replaced the damaged fiber cable from my place to a nearby closet. He even offered to extend his shift time Friday afternoon to get these sorted out. I really appreciate it. …
Great ! Above and beyond: team came over the weekend and everything was moved quickly and professionally without any issues whatsoever. Highly appreciated.
Quick resolution of the issue!
Great Service
Great
Fast and reliable
great customer service
Great company and SP
Great company and great service
First day of Paxio and I could not be happier!
Excellent broadband, trouble free.
Fantastic product as an ISP
John Wiley is awesome. 😀
Great performance and solid uptime.
The Service and Responsiveness are terrific.
unreliable service, poor attention to details with your customers
Easy service, easy plans, great techs
fast. works reliably. good value.
Best Internet Provider custumer service anywhere!
Very happy with my service.
Very nice service and friendly staff!
The best in class service. Love the speed!!!
Great service at low price..
The best ISP I ever used
Great service and support. Highly recommended.
Always there to help with any issue. Great services
Awesome. Got us up and running in a pinch!
Individual attention and prompt response and great service.
Fast connection and excellent customer service!
A customer for 5 years now, and extremely happy with the service.
Awesome – I wish they serviced my new house.
great service , never one issue in three years
Great service and bandwidth (if you can get it).
fairly priced, excellent tiers of monthly service, with responsive customer service
The best ISP I have had… It isn’t even close
good service/good people/fair value. Keep it up!
Great service at a great price. Very reliable.
Good
Turning on service was lightning fast. Support team is very responsive.
Excellent and fast service. Internet connection is robust.
Always on, always fast. Great customer service, the few times I have needed it.
Blazing fast if not faster than light speed. Rarely any issues. Love it.
Great customer service with fast response and fastest most reliable service I’ve dealt with..
Kicks Comcast’s ass. 100Mbps/100Mbps for $48 pm? Are u kidding me? 🙂
Paxio is an awesome service provider. Haven’t found anything like it elsewhere in the Bay Area.
Love it! Speeds are great… Doesn’t break the bank… Rarely an outage.
Great customer service and rock solid internet. Highly recommended!
Fiber is fast and reliable, if it’s available in your area.
Extremely high quality provider. Was better than Webpass by far.
Since I got Paxio internet, I never entertained other providers even if they are cheaper.
Super-fast service, fast and helpful customer support so far. I highly recommend it.
Excellent service, high speed and reliability, great customer service, reasonable rate.
The internet service is superb and on top of that amazing customer care!
Awesome team, in my experience they truly care about customers.
stable network w/o data cap (bye Xfinity!)
Super fast speeds and great pricing. Appreciate neutrality.
Good service but several hidden fees not included in the advertised price.
Excellent network connection and customer service – happy customer for the last 3 years.
Quality internet service and very good customer service. Reasonable prices too.
Installed almost one week, it works excellent. the installer is nice and professional.
Paxio may not have the broadest coverage but if they serve your address they are a great option.
Positive experience from beginning to end. Everyone was capable, and the work was completed quickly and well.
Unfortunately, they do not currently service the area I’m moving to, but I greatly appreciate the quick reply and honesty.
Fair, honest, superb service. They take ownership of their mistakes and truly strive to uphold their core beliefs
Excellent services and great value. I’ve used them for 14 years.
excellent fiber to the home service, balanced up and down load speeds great value for money.
Fast, reliable and inexpensive. Everything you want from network service provider.
Not so great anymore, frequent outages especially on weekends. Go for Xfinity if you want reliability.
Brand new customer, but their service has been great and the speeds amazing. Thanks!
Consistently good quality internet service. Minimal down time. Great customer service!
No other service provider even comes close. Thank you Paxio for speedy and reliable service.
Great ISP, I have subscribed to their extremely reliable fiber service in my home since 2004.
Good performance at a very reasonable price. Out just a few times over 5 years. Wish I can still get them where I moved to.
Service works very well. Two outages caused by the Juniper router, not Paxio. They replaced it within a day.
Awesome. Free installation, super professional/friendly installer, and mind-blowing speeds (10X Comcast’s “Blast” package speed for download)
Very fast and professional ISP, if you are in the area and you need fiber internet you definitely want to try Paxio.
World-class ISP. Always happy when they’re available where I live. Really prompt customer support, good pricing, fast.
Paxio has always been very responsive to our needs. From the first call to the most recent, the Paxio team has been most helpful. There is always a quick response to any question. We would highly recommend Paxio.
Cheaper price compared to other options in my area, most importantly do not need to deal with the crazy price jack up after the promotion rate!
Never had an issue with their service super fast internet at a reasonable price. I only wish they covered the area I am moving to.
Great prices at excellent consistent speeds with excellent customer service. If this was available everywhere I would recommend all my friends to switch to Patio!
Excellent experience so far: efficient and free installation, a technician very mindful of the property, low monthly fee, no hidden charges.
Great customer service, fantastic speed. Everything all the other internet providers aren’t.
The most drama free internet service provider. Sometimes I even forget what service I’m using.
So far very good. Its cheaper because HOA decided all units to go far 1 GB Paxio internet. The price is very low and quality is good.
great local company, fast and responsive customer service, very friendly, i have rarely had any issues with the service.
PAXIO makes it easy to change my service with zero problems and it happens almost immediately. They have excellent, rock solid service and I would recommend them to anyone.
They had a network switch fail in their system, yet they got things back up and running within hours. They communicated with me as to the status of the fix. I was pleased.
Had my 1G fiber installed on 10/1/2019. So far so good and looking forward to the great service!
Paxio has been a great ISP for our family for over 15 years. We’re going to miss them when we move (no Paxio at our new place).
Good quality of internet service. Excellent customer service, kind of personalized. I would liked it more if prices are little more competitive.
Very fast internet. Better then the old AT&T I had. My only gripe is their billing system is complicated and confusing to use.
The Best Internet Service Provider I have ever come across.
No clutter.
No hidden deals. …
Their staff was super helpful in getting us set up with internet. They can help anyone without prior knowledge. The connection is super fast too.
Great reliable fast connection. I’m on the 100Mbps plan and Paxio delivers upload and download speed within 10% tolerance of the advertised speed. Couldn’t be happier
Very fast response time for inquiries and great service compared to other ISPs.
I have been using PAXIO for the last 7 years, wonderful service with 99.99% reliablity. …
Absolutely misleading description of servicing areas. I live in Santa Clara and checked at least 3 addresses in different places and all of them aren’t in coverage area. That was one year ago and I got the same experience right now so I …
Great value, great customer support, gigabyte speeds and no downtimes for ~ 2 years now
Paxio has consistently provided a high data rate for both upload and dnload; however, during my 2-yrs of service, I have experienced multiple short duration outage, especially around 1AM in morning.
The internet service is excellent, but Paxio customer service is premium. The phone call gets answered quickly by a live person, who des the triage and their follow up is excellent. Nothing beats talking to human beings who listen and talk to you without platitudes and address your concern.
Paxio has been extremely responsive with excellent up-time, proactive service and account rep communications. We are very pleased with the service and support.
Consistent reliable speeds; competitive pricing; low outages; TERRIFIC customer service, bar none. So great to not have to deal with Comcast or AT&T.
PAXIO — would you recommend our business to a friend?
You are not fully available in San Jose California if I recommend you to my …
I have enjoyed Paxio internet services for last 11 years. It has been great experience. High bandwidth with low cost, and pretty decent availability. All has left great taste of Paxio service with me. …
A customer for 4 years until I have to move. Great customer oriented service. Super fast upload speed. …
Just had them install fiber internet connection and the whole process went smoothly. Their team is friendly, responsive, and easy to work with.
Had Paxio for three years (2018-2021) and internet speed was incredible! And at a very reasonable price. Would highly recommend!
Great fiber optic based service. Friendly service and fast internet. Had a recent outage hence 4 stars instead of 5, but would definitely recommend.
I have been waiting for a while for Paxio to return my interest form. I’d love to see if I can get coverage for my apartment, but they are not responding to my web interest form submission or calls. Paxio seems to get great reviews, so I’m …
Interacting with the CEO has been nothing short of professional and “as advertised”. The product is unparalleled. I hope Paxio installs fiber all over the Bay Area so many businesses and residences can experience their great service and fairly priced cost sharing program.
Service in our building (Lampwork Lofts, 1614 Campbell) went out more often than I would like, but it wasn’t even as close to typucal Comcast outage levels. Sometimes hard to get folks on the phone, but Chris is a damn miracle worker and …
I can highly recommend Paxio’s service, and their tiered plans can fit just about anyone’s needs. Their folks at the help desk have been very helpful the few times I’ve called them in the past 11 years, and my service monthly fee hasn’t gone up much over that time.
After years of being ripped off by Comcast and with AT&T unable to provide sufficient bandwidth I was saved by Paxio and their efficient and friendly service. If you can use Paxio do it and you will be very satisfied. …
I was able to slash my Internet bill by about 50% by switching to PAXIO. The big cable/internet companies wanted to force me to get a bundle to lower the internet bill, or to pay about $60 just for internet. TX+Internet bundle was about …
When we moved into our building in 2015 I was not sure how a point to point connection would work. Paxio has performed better than my expectations and their service is outstanding. I highly recommend this company.
So excited to work with Paxio getting up and running in my new space! They were easy to work with and offered all the help they could! Still learning this 1GB speed though! Amazing and would be afraid of ever jumping of the lightning web train!!
Good speeds. I am able to work seamlessly from home. Their customer service, on the few times I have had to contact them, is very responsive.
If you’re lucky enough to be in an area which Paxio services then don’t even hesitate to sign up. …
Paxio is a younger company trying to get a foothold in an industry strong-armed by companies like Comcast. Twice my Internet has gone out because of issues with the residential building here and across the street, but Paxio’s response was …
Recently signed up with Paxio through our community. Installation was done within an hour. The tech was knowledgable and kept my existing dsl line intact (my backup line during my trial period with Paxio) as per my specifications. …
Since Paxio took over high speed internet in our building in downtown Oakland things have slowed down to dial-up speeds. We used to zip along – now we wait several minutes for simple pages to load (even submitting this review has been …
Was a customer for 9 years. My Connection was typically stable and the few times I needed support they were very responsive. would sign up for their service again in a heartbeat
I bought a condo in downtown Oakland in 2008, and the building was pre-wired for Paxio, among other things. All I wanted was fast, no hassle internet at a decent price, so I gave them a shot in attempt to avoid the big name companies we all …
I’m thankful that my building includes internet service with our apartment rental. Unfortunately the internet service with Paxio is often down or out. It seems that they provide high-quality speed and service, yet my experience has left …
PAXIO bent over backwards to get me connected, including customer support on a Sunday! After a whole lot of effort on their part, I found the problem this morning — it was user stupidity (i.e., me)!
Support upon installation and follow up to assure all is working well has been very important, and superb. Installation techs were very informative and key to the success of this transition.
Used Paxio for 2 years and have never ever had a problem. Speed is super fast and service is reliable. People are always really nice when you email or call. I’d recommend to anybody!
Setup was fast; fiber install completed several days before PAXIO tech’s scheduled arrival, and the whole process took maybe 30 minutes to test connections, install modem, and they even walked me though configuration of the new router I picked up just for the new line. A+
Have had a great experience with Paxio so far—they worked with me to install and sorted new wiring and splitting at the hub and the installation process was fast, professional and pleasant. As promised we have 250mpbs up and down for $69 a …
By far the best ISP I’ve used and the focus on service is very apparent. I have rarely had outages, or a need to talk with them, but on the handful of occasions service has gone down (5 years with them) it was back up within hours. They are …
Paxio service has been great all the four years that we had Paxio service. They consistently upgrade their equipment, provide faster internet delivery both in upload and download. The cost can not be beat as compared to Comcast, AT&T, …
Thanks Angel for installing our internet so quickly!
Excellent service provider. Lightening fast speeds ate very good price. On the few occasions that i have needed service, it has also been very fast, and accurate. HIGHLY recommended!
PAXIO is the best broadband service I used. The connection is great with reasonable price. The help desk is responsive for any question. Technician is professional.
Loved it. Had them as a residential ISP for 7 years. I loved them not only because they were an alternative to AT&T and Comcast’s garbage, but they provided wonderful customer service. I had very few internet outages, and during the only …
A quality service provider with exceptional customer service. Their stated throughout exceeded or constantly met the stated rate. We felt blessed to have a fibre based infrastructure directly available to our property. Highly recommend.
I have been with Paxio for a few years now since switched from my previous internet carrier. Technicians who installed my service were very courteous and professional. Internet has been fast and reliable. Highly recommended.
This local ISP is what you have always wished every other Internet provider would be. They offer fast, symmetric fiber connections with low prices, no crazy fees, and plenty of high quality customer service. They rarely have downtime and …
Excellent service. I’m a return customer and I previously had COMCAST. No need for a cable modem is a big plus for Paxio and the download/upload speed you get for your $s can’t be beat!
Never heard of this provider until I moved to my current place a couple of years ago. The Internet is always super fast and reliable. And it is so much cheaper compare to other providers, my payment has been the same over the years, where …
Extremely fast and helpful customer service – questions responded to and solved quickly. Turning on the service was as simple as picking a date – no need to wait for someone to show up in a 4 hr window. I’d take PAXIO over Comcast any day!
After four years of PAXIO’s fiber optic service, I couldn’t be more pleased with its speed–blindingly fast, as promised–and dependability, with an average of one noticeable but generally brief outage per year. …
Paxio is the anti-Comcast and the anti-AT&T!
Their support is local, well trained, and responsive should you need them. …
So far I have had a great experience. The price point of their services (when available) is great as well. My experience with the service technician in identifying a wiring issue was very positive with a quick response, on time arrival, and efficient and thorough work. Thanks folks!
I cannot believe the good fortune I had in finding Paxio and then to have them servicing my home address.
Their installers are top notch, friendly, professional, and thorough. …
SO HAPPY to leave Xfinity for Paxio!!!! We had the easiest and fastest set up EVER! Amazing customer service (with real follow through), prompt techs for installs, reasonable pricing and good speeds!
Had a trouble-free installation and now getting about 1Tbps down and about 500-600Gbps up. Way more than I need and a bit cheaper than the 100Mbps Comcast service I had before. Two service visits, one to figure out how hard it would be and one to install. Both went smoothly.
I’m very happy with Paxio. The service is as advertised or better and a bargain compared to competitors like Comcast and ATT. I have experienced very very limited down time with their service and when it happens, they’re pro-active about …
Paxio is very competitive in their rates and with fiber optic cabling you can have lightning fast service. Unexpected downtimes are very infrequent and Paxio responds to such incidents quickly. Needed updates are done during the early AM …
Angel Bermudez was fantastic with explaining the service he has provided for me. Great job!! 100%
No installation fee. Fairly consistent speeds with minimal internet drops.
No unexpected change in pricing randomly. Great customer service for setting up and canceling.
The technician who installed our system was very thorough and friendly. Since we didn’t have a router he went through the steps for me once I got one. The transition from my previous provider went very smoothly
Great experience, very consistent gigabit speeds. Pleasant first interaction with acct exec Ken Forbord who worked with me on a fast timeline for the site visit, fiber drop, and install. Techs were on time, professional, and the installed box and wiring is cleanly done. Internet speeds are fast.
Service was turned on within 24 hours I made the initial request! Amazing responsiveness from Chris. I selected the 100Mbps plan and so far, good speed for streaming and web browsing.
Great ISP, much better than the comcast trash I had before. Using them for over 7 years now. Stable connection, very high speed, responsive and professional support. Only 3 or 4 outages in all this time. Please keep it going
Paxio is the only internet provider I’ve used that has never raised their prices. They actually increased speeds across the board a few years ago for no extra charge. Service has always been reliable and they give plenty of notice for planned network outages.
Great service end-to-end. Had a dedicated fiber line installed. The team had to work through some tricky installation issues but were creative and communicative the whole way through. Switched over from Comcast Business and am happy with the speed and reliability of the service.
This was the default internet in the condo I got and I thought it was going to be a terrible internet given we only pay $25 but to my surprise it works great and we get fast speeds. …
Have been using paxio after I moved to California about two years ago. It’s way better than the experiences I had with xfinity and verizon. They don’t try to sell you all kinds of bundles services. No hassles and no games. Just internet. …
Quick installation from Angle. Sharp on time, nice communication. Fast speed.
Great price, customer service and reliability. What more do you need to know? 🤓 …
Angel was awesome and did a great job at fixing my WiFi in a very timely manner!! Appreciate the quick turnaround!
The installer (Angel) was at our condo unit for less than 10min and we are up and running!
Angel is very good at setting up and communicating with customers. Very good representative for the company.
Had the internet issues and Angel comes to fix it quickly.
Easy installation – took less than 40 mins. Happy with the service!!
Rene and Angel helped me setup my internet. Great service and installation was done in 15 minutes.
Paxio is great! We enjoyed their service for 15 years while we lived in the Bay Area. Fast Internet, fast service, responsive to any unplanned outages.
Five stars. Eduardo was professional and explained what he was doing every step of the way. Speeds are fast. Buy local.
Great service and very friendly guys eduardo and Angel.they just set up everything in moments I would highly recommend paxio internet service better than at &t
Angel was the best. Very professional, fast installation. 15 mins in and out. Highly recommended!!
Amazing support from Angel Bermudez troubleshooting the issue professionally and efficiently, and helped us identified an issue with the dummy switch and brought our internet back on!
Started Paxio today. Technician Angel installed the system and setup connection and also setup the router….was very patient and helpful…..will monitor and update further….so far so good…great customer service
Paxio’s Customer Relations person ‘ Renae Rowley’ rocks! Her customer service skills is outstanding. ‘Angel’ did a good job as well, I finally cut the cord!
Angel who serviced our line did an amazing job! Great service! Great internet speed! Great price!
I want to express my gratitude to the PAXIO customer service team. I must admit that I was frustrated that I could not get my Internet service up and running and the projected time for a visit was after the holiday on Tuesday. I will admit …
The service is awesome. Rene did a great job scheduling. My availability is limited Rene was able to schedule installation the same day.
Angel and Ricardo knocked on my door at 2:15. They were finished at at 2:25. Very professional.
The
(Update Jan 2023: down again, the third time in a month. So frustrating.) Completely unresponsive on nights and weekends. When the service goes down (which happens fairly regularly), you’re on your own until someone clocks back in.
Hands down best ISP ever experienced. Sadly moved out of the area and nothing has come close to meet Paxio for speed, price, and quality customer service.
Had issues with signal dropping intermittently– Angel and Eduardo came out to run a new fiber to my unit and speeds have improved significantly. Appreciate their quick work.
We switched from Comcast to the Paxio fiber today. Our very experienced technician Eduardo only took one hour to get our home connected to the amazingly fast fiber internet. We are so excited for the super low 4ms latency that we could never got from Xfinity cable internet.
Angel Bermudez came over to my property as soon as we called . He helped my husband and I with out internet when there was an outage .Really good costumer service and amazing help to us and the community. We will certainly get him to help next time if we need later. He should be promoted for an excellent job .
I just installed PAXIO in my own home and now I get symmetric 1Gbps service for the first time ever! It was literally one day service starting from when I first reached out to the company. Angel came over and got everything set up for me super smoothly. Far better customer service than Comcast! Thank you!!
We have Paxio for 6 months now. The speed today is 932 Upload and 926 Download at 5:00pm!!!. Service has been flawless. No outages or flickers. Techs are soo nice and knowledgeable. Very responsive to phone calls. The few times I …
We got one day activation really fast. Angel came and resolved all our issues very patiently, removing the old device, installing the new device, inspecting which cable to connect, etc. He also help to test from end to end to make sure the Wi-Fi is working from wireless router.
Paxio service has been reliable enough to leave me free of curiosity about competitors. It is a touch pricier than a couple I would readily use, but I only have needed customer support one time and that experience was entirely positive. I’m …
Saw some Paxio gear in the communications cabinet after we got Comcast and decided to switch. Emailed them on a Sunday and had Angel show up on Monday to upgrade the existing stuff. Existing fibre run was damaged so Angel had to do a new run but it didn’t take long. And the symmetrical uploads and downloads are super fast.
Angel from Paxio is friendly and professional. He did a great job walking me through the installation process for the fiber wire. So far I’m really happy for the change. Much faster internet!
Angel was a great great guy to have on the job. Please request Angel he will get you back up and running with good quality service, running lines and also helped us with our printer.. Thanks so much 🙏🏾 …
Paxio made it super easy for me to set up my internet and all I had to do was plug in my router and get to surfing 🌊 …
Great service by Javier and Eduardo this morning. They got the installation done very fast, explained the steps to us along the process and got everything tested in the end. Renae then helped us set up the accounts and service activation within minutes. Highly recommended.
We got one day activation really fast. Angel came and resolved all our issues very patiently. Wall plates were not working and he replaced wall plates. Our smart panel was left open, he closed it as well
Amazing installation experience thanks to Angel. He identified/replaced the damaged fiber cable from my place to a nearby closet. He even offered to extend his shift time Friday afternoon to get these sorted out. I really appreciate it. …