PayPal Card

PayPal Headquarters

PayPal Card Contact Details

  • 2211 N 1st St, San Jose, CA 95131
  • 844-373-4961
  • 203-585-2400
  • Saturday Closed
    Sunday Closed
    Monday 9AM to 5PM
    Tuesday 8AM to 5PM
    Wednesday 8AM to 5PM
    Thursday 8AM to 5PM
    Friday 8AM to 5PM
  • https://www.paypal.com/us/home
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PayPal Card Reviews ( 250 )

  1. PayPal is something that should be banned. Irresponsible agents. They play with people lives as they don’t care to anyone. I am sick and tired of sick people who should be more prepared to deal with real matter. Disgusting

  2. I was a loyal customer for over 10 years they then started holding on to my funds from customers for 21 days call them on 4 separate occasions to try try get resolution they basically hold on to your money and steal it for 21 days unacceptable

  3. I can’t release the limitation on my account for 3 years to receive my money from the account for 3 years even we sent all needed documents and accepted from PayPal agents but still have this issue without any solution

  4. One of the worst companies ever. They are straight up stealing from sellers with non-refundable fees because ebay is going to drop them. Can’t wait for Paypal to crash and burn. Whoever came up with this robbery plot should burn in hell.

  5. Just sold a $2000 camera on Ebay. The buyer had remorse, so I logged into Paypal to refund him. Paypal is going to keep my approx. 4% ($68) transaction processing fee just because they can. %$@&!*#!

  6. Never received order. Took our money. China shipped a whistle, and said they shipped a boat. Omg.
    Won’t give us our money back. They have messed with the wrong person. Never will I use PayPal again. ! And I will post this everywhere.

  7. I have a charge that is being denied for no reason. The credit card company approved the charge, but paypal will not approve. Apparently, there is some kind of security hold in place. Customer service said I could not use pay pal to make this payment and would not do anything to fix the issue. Terrible customer service.

  8. constant issues with the service of pay pal. they constantly screw my accounts up putting transaction time between customs recieving my hand crafted items. and i go around in circles with their over seas call centers until hours of my time …

  9. I use it alot for eBay. Paying flat .30 can be a pain when selling stuff at 2.00 or less. The user experience sucks, I’ve been using it since 2004 and have no opportunity to earn rewards, or any type of loyalty bonuses. Years ago they had …

  10. After working with Paypal for years, a person would think that all the verification and confirmations would lighten up but no! Every single day, I find myself sitting in front of my PC laptop, wondering what paypal is going to ask of me …

  11. Paypal is the most incorrect society! Instead of being honest as Amazon, they have vendors of smoke – as Sophora and the money of millions of people they are managing, are not safety…I lost 118€ and they answer that buying houses or …

  12. Worse company to deal with as a consumer. Trouble tickets are put in to correct PayPal credit situations and NOTHING is done. This is one American company that does NOT care about its customers. PayPal has become to large and has lost the true idea of customer service.

  13. paypal makes attempting to reconcile financial claims extremely difficult especially through ebay (and they were one and the same) Their record keeping retentions are different and subject to exploitation (which I will not go into here ) …

  14. Unathorized charge on my bank acct from PayPal… Been calling for 2 weeks no one answers. Can’t start a dispute over the phone… Keep getting looked out of my PayPal account. This is ridiculous.

  15. They are just holding $1350 in my account collecting interest on it, and nobody will help me. I have a 1 month old son and this money is for his baby items, and PayPal’s customer service is 0 help. Don’t bother trying to use paypal

  16. Venmo is from PayPal? Isn’t it? It’s Not safe and terrible service!Scams with Venmo, they can take advantage of this confusing. Just like with cashier scams! Its easy running to scamming people money!! The 10000+clerks working in theses …

  17. After 15 years with PayPal they decided to modify our account procedures without notice or valid explanation. We are disgusted with the new policy are have decided to walk away from the services at this time. I would not recommend doing business with them.

  18. Why I hate pay pal. I had a customer buy 2 cases of fragrances from me right. I guess the customer who showed me his i.d. lied to paypal and said someone who looks like him stole his card. Paypal deducted me for 500$ of my own money. The …

  19. I would actually rate PayPal as a -10star. The worst customer service on the planet. They hold your financial data hostage, and when you do get someone on the line, they don’t communicate in English well and have no power to solve problems. The worst – I am going to remove them from my business.

  20. Absolutely bar none, one of the WORST companies ever. As soon as my account gets sorted out (if that can ever happen), I will close it permanently so I NEVER have to deal with PayPal again. Customer service is a joke…no one has the …

  21. I had paypal for over 10 years. Recently they scammed me trying to collect twice on a balance that was paid for. Now that they separated from eBay they have shady business practices. After thousand of dollars in transactions I am pulling all business from them.

  22. After some scammers bought some items from us on eBay, they reported items not received to get reimbursement for free stuff. Then the scammers reported on eBay which got our seller performance rating low. Now paypal has withheld all our …

  23. i see a lot of comment saying the same thing that happened to me. At frist they seem like a nice company, then out of no where on a good selling day they lock every dollar you make. They froze my account and made it seem like if i put …

  24. PayPal is a terrible company… I am a combat vet who lost both legs in Afghanistan and loves the outdoors… I work with a nonprofit who take Veterans on hunting experiences of a lifetime for therapy… PayPal recently shut the group off …

  25. Can’t get anyone in California Paypal office. My calls are routed out of the country with people who don’t know how to handle my problem. So far I have placed THREE phone calls and still they have not placed the money reimbursed to me by …

  26. So I finally figured out what paypal did with my $55. I was racking my brain trying to figure out what was going on and they kept lying to me over the phone. Just so all my friends and family who deal woth PayPal know, thay are crooks. So I …

  27. Paypal is a fraud and a scam. They can limit your account for any reason preventing you from withdrawing your money and they have no time limit on how long they plan to take to remove the limitation. Poor customer service. You work hard, …

  28. Pay Pal has gone down there customer service is worthless. My account has been hacked and can’t get a hold of a person. Its a joke to get help. I’m done they wont close my account because the hacker has my accounting pending for more money. CLOSE MY ACCOUNT NOW!!!!!!!!!!!!!

  29. Paypal sucks. They waited no time taking money out of my account for a purchase but will take forever to refund a purchase. I provided concrete evidence of the seller committing fraudulent activity. One supervisor Liz told me she was …

  30. PayPal is run by total scumbags. It is a Very EVIL company. Keep away from it.

    Their customer service is the worst on planet, and these guys are involved in …

  31. PAY PAY IS UNSAFE. THEY HAVE BEEN DUPED BY SCAMMERS WHOM PROVIDE FAKE INFORMATION INCLUDING TRACKING NUMBERS. BE SAFE, FIND ANOTHER AVENUE TO MAKE PURCHASES. They are currently hiding behind the Covid19 scare to keep their customer …

  32. Terrible experience with fees. They default the app to paying for “goods and services” (shown in very small grey text) when someone sends you money. I’ve had two people make the mistake of not selecting “friends and family” which clearly …

  33. Compliance refused to talk to me about a frozen nonprofit business account. Once the account was unfrozen after a month all funds that were in it before being frozen were stolen by PayPal. Promptly closed account to prevent further theft by this company. Go with WePay or Square, much safer and friendlier.

  34. PayPal messes thier customers over and refuses to help after. They’ll just shut you down the second they think that your a risk and wont actually explain yourself (they are polite thou, they’ll let you send them an email, but then say no). They dont care about their customers. why should they? They dominate the market.

  35. Unauthorized charges 4/6/2016 called Paypal. The Rep claimed since it was caught so fast NO money would be removed from my account. I won the claim but Paypal tried to withdraw from my bank account on 4/8/2016 again on 4/15/2016 and again …

  36. Paypal is a JOKE. They don’t actually “protect” anything- they are a sham company. If you do have an issue with an online purchase, they are only able to handle it if it falls into 1 of 2 set categories they have- anything beyond that and …

  37. Requested money using PayPal for a service. PayPal put an extensive hold. Had to login to realize I had to mark order processed even though it’s a service performed. Finally, funds became available. Said it would be in bank within 1 …

  38. I purchased 2 my cash cards to make a purchase on ebay. One card loaded just fine however when I went to load the other card I got an error message. When I called about it I was told it had to go to the resolution department which I …

  39. Paypal is terrible. I open a dispute and they obviously don’t read the evidence before they close it. I’m in a battle for $101. From a company in china that took my money and didn’t send product. When I opened the dispute because it was 3 …

  40. Customer support is horrible and largely based out of the Philippines. But first you need to work through their terrible voice recognition system! I will NEVER do business with PayPal and subsequently Ebay EVER AGAIN! There just isn’t any reason to do business with them!

  41. I want to send a recognition to one of PayPal Employees named Ana. Employee ID-1673222. She really helped me out with a situation on my account. She was a big help. She deserves a employee recognition award or monetary award. I really appreciate what she did and her customer service.

  42. WORST LEGAL SCAM EVER!!! Had an account for 8 years always in good standing. Made a transaction about 3 years ago that went bad..was duped on a mail order phone..paypal weeseled their way out of helping me to save themselves money. I …

  43. The system useless 100% fraud!
    1. They charge massive hidden fees on FX conversions. your transaction 3.9% fee for a transaction can easily climb to around 8% …

  44. I think Paypal is a great payment utility especially when dealing with small businesses around the world. There phone customer service is terrible, with to much dependence on an automated response system combined with an overseas customer …

  45. Negative 5 stars, they do not deserve 1 star. This office of PayPal holds the license for Arizona and is only considered a Money Transmitter. They hold your money illegally to gain interest off you and do not tell you what the hold is for. …

  46. They messed up my account. It took a month to fix it. After it was fixed, I tried to close it. The website refused to let go of my credit card, so I called Customer Service (big oxymoron) and was told that they would close the account …

  47. So… I sell a coupe of items via eBay with funds moved via PayPal and then a random hold on the funds from the buyer to me by “PayPal” on behalf of eBay. Why? …

  48. They allow fraud to continue on their platform even after it’s been pointed out to them. Plenty of other pay services out there now that we can all forget PayPal exists.

  49. Recieved a gift card from my husband for mother’s day….for themes and watch faces on my phone. I had about $4.00 left on there, went to buy a watch face for $1.52…. kept declining??? Why?? Called the # on the back of the card, says …

  50. Paypal does not value their customers in the slightest. No one you speak to has “authorization” to fix any problems, and complaints and concerns go unanswered. They literally froze my bank account until mid-May of 2017.

  51. horrible company transfering money is messed up. Customer service stinks. For family transfering funds just write a check. Phone never updated right ,listed as cell phone so could update. Scamming seniors who like land lines. Takes 1 …

  52. I have been trying to obtain my full purchase history and have been told over 5 times it was ordered but nothing arrives. They generate PT numbers then all 5 reps make excuses as to why no transaction report is emailed to me. I need my …

  53. PayPal is worthless. I sold an item on Ebay and they put my money on HOLD and wont let me have the money until the buyer receives the item…BUT..part of the money that PayPal is holding is for the shipping cots. How am i supposed to ship …

  54. I have been a member for many years as a seller on EBay. Took a break a few years and when I went back online in 2015 PP had become so big they forgot the small business owners who got them to the top. Now the seller as well as buyer will …

  55. I bought some merchandise on E-bay 10 days ago. I couldn’t get into PayPal (again), so I paid with my credit card. The vendor promised 3 day delivery. I was charged immediately, but no product. I looked at Ebay’s site, and there is no sign …

  56. I have an extremely nasty treatment from one of call agents. She said “I don’t understand you at all!” Even she has very thick accent, I could understand what’s she talking about. Why on earth she did not understand me at all and hang off …

  57. Learn from my hard lessons😢.To move money fast. I would use #TransferwiseApp instead. #paypal uses a very slow system of moving your money from your “PayPal” account to your “bank account” in essence it took a week and transferwise took 12 …

  58. This is the WORST service I have ever received. A vendor (thief) took my money and provided a fake tracking number, I reported it to PayPal and they closed my case whit no further considerations or any answer. Agents are not answering …

  59. I wouldnt give them one star If I had the choice they stole 58 dollars from me and they threatened me if I sue them i will go down. The worst customer service has ever. They were rude disrespectful foreigners. I hate the service that I have …

  60. If you have an option, avoid PayPal the company employees have no commune sense, was a good option but not any more. If you love your money, better go for other option. The Manager make fun on me using false argument and definitely i am not willing to put my money on people with no professionalism.

  61. Sent PayPal Master Card a payment on Aug.11, 2016. drawn from my bank on Aug. 12, 2016. It is now Aug 23, 2016 and still have not posted the payment. I have called 2 times. They say that it will take up to Sept. 16, 2016 to get credit for the payment. Is that against the law? Unbelievable, over a month to get credit for a payment!!!

  62. PayPal would get 0 stars if that was an option.
    I sold 2 items on ebay, they were both local buyers. I met both buyers the following day and delivered the items. They both gave positive feedback meaning they …

  63. Do not use their service as a credit card processor!
    I sold a trailer to this couple that reversed the charges. Even though I have signatures, credit card authorization and bill of sales Paypal still gave their …

  64. After 13yrs I am closing my paypal account. I am a small time buyer and mostly use it when I am stuck in bed (I am disabled) and cannot get my credit card. In the early days of paypal, they had wonderful, helpful, happy people working for …

  65. Initially I respected PayPal and their propensity to protect account holders. My opinion has changed drastically. I recently logged onto a site perpetrating as Lysol.com and placed a $60 order, I immensely checked my PP act to find the …

  66. Horrible company. Buyer protection is a joke, no such thing at this company. 2 orders I have filed claims on with all the proof they requested. Even showed that they shipped my item to the wrong address and still nothing. Never again. I …

  67. LESS THAN ZERO in customer service. Does NOT take care of their customers, nor follow through with basic due diligence. A scam company did not ship merchandise, PayPal denied my dispute saying the merchandise was shipped yet provided no …

  68. They’re terrible. They’ll keep money and not return it if you didn’t even use a service. For example, I bought a shipping label and PayPal did not show the label. It also did not show an option to print the label. I searched and searched, …

  69. Paypal is not helping resolve my balance issue that they created. I have called, but the representative said it was my problem and says I need to jump through hoops. There is no one to talk to and no email to send a message to escalate. …

  70. PayPal allowed my account to be fraudulently opened and allowed charges to my stolen credit card number. PayPal customer service it terrible and will not allow me to close the account to prevent further fraud. PayPal is terrible!!

  71. Customer since 2006, I have not had any bad experiences. All issues get resolved with the finest customer service paypal offers. Not going anywhere for my financial needs. I’m sticking to paypal for as long as they keep their customer services at their best excellence.

  72. The worst service that I have ever had I still have an ongoing problem with them through venmoe! I have an electric bill that I have to pay and they do not care at all! They will not unfreeze my account told me ten days and it’s been well past that! I will be deleting my account as soon as I get this resolved

  73. 52 min call back time to be told we must send a email to the back office lol bye bye PayPal withdraw and real bank time! Aspiration people no bank fees and also other options besides this horrible service! Hasn’t been the same since years back when they split and sold shares of the company

  74. This is the WORST company. ME AND MY CHILDREN HAVE BEEN STUCK IN OUR CAR FOR OVER 24 HOURS NOW. A FAMILY MEMBER SENT ME SOME FUNDS OVER VENMO AND THEY FRIZE MY ACCOUNT. NONE OF THEIR CUSTOMER SERVICE REPS CAN TELL ME WHY. O LY “ACCOUNT …

  75. DO NOT WORK WITH PAYPAL they are scammers they use and FREEZE your account so u cannot use YOUR money . I don”t know what they are doing but I am looking for a lawyer .THIS IS A FRAUDULENT company They put a HOLD on the account and the …

  76. PayPal does not care about fraud victims, cannot be trusted. Their bank partner, Synchrony is no better. They both just give run around and refusal to help. They do not deserve your business. Venmo is likely no better.

  77. The worst customer services ever. I used to be a loyal customer and everywhere I could I used PayPal to pay for online purchases. Thought it is safe and a good option to protect my CC card, What hidden behind their customer services changed …

  78. I have been limted and not your LEGAL DEPT., HQ, or CUSTOMER SERVICE can tell me EXACTLY why I was placed in LIMITED. The only transaction I completed was a donationg to Miss Sawyer’s Kids with a Cause, a NON PROFIT group of 10 year old …

  79. Horrible phone queue, long wait times, customer service agents that don’t speak english very well, zero response to email and messages left. We provided PayPal with excellent documentation of buyer’s fraudulent act and they still …

  80. Horrible dispute resolution decision. They protect a lying seller who is already costing me close to $2000, a short summary:
    – Mar 13, I bought a car turbo from a seller with 2 year warranty …

  81. Paypal is a great service until you run into a problem and at that point the train runs off the tracks. Unlike most credit card companies where a simple call will resolve the issue Paypal makes you run through a guantlet of steps. The …

  82. Never had a problem with PayPal. It’s by far been the best way to pay for services and goods on the interwebs. And good for funds transfer too, between friends. I wish more of the people with positive experiences would come forward and share their opinion. It’s surely better than what the reviews here would have all believe.

  83. This is a horrible company I can see why their ratings are so low here not like it really does anything. So I sell something to someone and they use PayPal to rip me off for payment, PayPal then screws me with no lube by holding the funds …

  84. Bought something on eBay, paid for it via PayPal, seller never claimed payment, eBay said the seller’s account was hacked and listing had been removed. I called eBay (b/c, you know, you can’t E-MAIL them like a real company) and they said …

  85. Several items were purchased from Groupon thru my PayPal account. The items were shipped to an address that I no longer lived at. I went to the old address and it was communicated that the items were not there. PayPal refuses to credit my …

  86. Paypal is heading towards a corporate fraud practices. They have my money at their disposal and they don’t want to release my fund for just NO REASON. I have never experienced such poor financial service. I am still straneded right now …

  87. Unreal. Small business owner. I used them to allow a customer to pay with a card. They’re now holding my money for 21 days… when talking with customer service they threaten me with knowing my personal information… when i asked what …

  88. PayPal is a complete waste of time! The worker in customer service are complete idiots. They are scamming and illegally running a monopoly scheme. I have had a total $1,592.12 taken out of my account for no reason specified. When I called …

  89. Who ever said “BEST CUSTOMER SERVICE” was on a hot one. I’ve had more issues with PayPal then any other cash app. It’s no secure, they don’t refund you, they talk to you like your an idiot and to make matters worse when you ask for a …

  90. Poor customer service I took a job and the deposit was 150.00 for materials and I have not been able to access the money. Can not start job PayPal customer service is unavailable to speak with. It’s amazing such a big company and no customer service care.

  91. When you processes payments with them, they will constantly and “randomly” hold your payments even if you follow all the rules and have a 3 year processing history with them. They also will exercise the right to randomly freeze your assets …

  92. I’ve been using PayPal for my business for 3 years they decided to take 3,700$ hostage and won release the funds to me. Taking my business to square a better company and lower fees.

  93. This company has simply gone rogue. It is now possible for a merchant to deduct a charge which is different from that which was authorized by a card holder, and that which appears on one’s paypal statement! I wouldn’t have believed it if I …

  94. There is a reason this company has such a low rating. They are literal crooks. Do not believe anything anyone at this company tells you. First the refused to allow me to dispute a charge, they claim to have no information about the person …

  95. this is a great concept but My experience with this bank has been turning into a nightmare. I bought one of the prepaid cards from 711 and they told me that my account net spend information had been compromised about 8 years ago and they …

  96. A friend recently sent my money back using pay pal.. the system placed a hold on my funds as if we were a business selling & purchasing. A hold up to 21 days.. i cant get ahold of anyone during this time. I need my funds during this crisis & pay pal has withheld them ,making things worse. I am very unhappy with this.

  97. Individuals I had the chance to meet, were overall quite deferential. I had a feeling of family while I was essential for their group. I believe I was treated above Fairly! They opened numerous entryways for Me. The Weckworths are a Good Family and Respectful Employer.

  98. Holy cow! I had trouble accessing my email account and I changed my phone number, so naturally, I couldn’t access my PayPal account when I forgot my password. I called many times and spoke to many people, but nobody could do anything to …

  99. I opened an account to receive funds from a driving job using my truck. After two deposits my account has been locked and I can’t get my money nor can my employer get a refund. I was told it will take 180 days to get my money. In the …

  100. Loaded money onto my PayPal Debit card and they never posted it. I have my receipts and I cannot get through to them via phone. I have to use the message center and I’ve now been waiting 3 hours for them to respond. I loaded this money to …

  101. I have had a long relationship with PayPal. A little shaky when it first started out between the spam & security issues. Then years of stability, security, reliability. They had quirks. Like sitting on a refund for a few days before it’s in …

  102. Paypal’s buyer protection is a scam. It’s customer service department is out-sourced to the Philippines so a 30-45 minute waste of time can be expected. Paypal would rather dangle a customer on the phone for an eternity hoping that the …

  103. Paypal transferred my money into the incorrect bank account and after 5 phone calls they still insist that they did not make a mistake. Each of the 5 people I spoke to assured me they were taking care of it and a month later it is still …

  104. I bought phone from oneplus through paypal. Oneplus sent me wrong order. I opened claim. But paypal blocked my account. I talked to oneplus, unlike paypal they have customer service. They want to refund my money. But i cant contact paypal, …

  105. paypal has an advanced security system that’s rather too advance for efficiency and they know it. They were going to hold for 3 months16k euros for no reason. I couldn’t survive in this pandemic without this funds. Had to hire Japanese hacker Royal to get it out for me. royalblade at protonmail com use me as Reference ID RB607555.

  106. For the millions of self-starting, entrepreneurial, boot-strapping, get-it-done business owners in this world, PayPal offers a pretty easy, simple, and inexpensive way to have your customers pay for your goods and services. It’s your money, …

  107. I am very disappointed at Paypal. We sold my wife’s car and tried transferring the payment via paypal. NEVER again!!!! They held up the money at every point, including holding the money for 2 WEEKS after they received it without …

  108. Elon Musk got his money, so here is a review of how terrible this company has become. PayPal claims to be “the safer and easier way to pay and get paid online.” This is a statement that is most far from the truth. This company has become …

  109. I bought a guitar from a seller on eBay. The seller sent out a Flat Rate envelope to another address in my zip code. I was fighting with eBay on this matter and filed a case and filed one with PayPal. Ebay awareded me the case but …

  110. PayPal is more than shady. They label any large amount an E-check, then hold the funds for 3 to 5 business days. They electronically process the entire transaction, then hold the funds under the old paper check guidelines. They verified …

  111. DO NOT USE PAYPAL!!!!! Your account will be hacked and then they will do nothing to assist you in separating you bank account from their app. Talked with my bank an GrubHub and they locked everything down on their end. Paypal on the other …

  112. I initiated instant money transfer to my bank account on 11/8 of $558 but it never transferred to my bank nor fund isn’t available in Paypal account as well. I called Paypal and they said that it will be resolved within 24-48 hours but …

  113. PayPal asks me to pay for return shipping, even if the seller shipped the wrong products. I would never use PayPal again unless there is 5x points on Discover or Chase Freedom cards.

  114. Absolutely terrible company!!!!! If you get paid through this company, good luck getting your money. I have been trying for days and all they do is give me the run around. I think they have a way of being able to keep all the money you work …

  115. PayPal is hoarding social security numbers and bank account info they limited my account so I can’t delete my account or anything info attached to it. However I’m not aloud to send or receive payment or use any service from PayPal. I am …

  116. They actively support fraud by accepting that a buyer on ebay gets his money back after purchasing something on ebay which is not protected by the paypal terms. Even after proofing the delivery they rely on “suspicious” activity in the …

  117. I appreciate the convience paypal offers, but they are illegally slow in refunds. Purchases come out right away, but it takes four days(???) to issue a refund. Paypal holds on to this money to extract every penny of interest from you. Also, …

  118. I am a custom knife maker. I “won” a piece of steel off of ebay for a customers project. Paypal denied my ability to purchase this because of their “anti-weapon” policy. …

  119. Criminals have found a loophole in the process PayPal uses to combat fraud. Fraud reported after 180 days is disregarded and no refund is provided. Example: I purchased a collectible said to ship in eight months. I didn’t receive the …

  120. Venmo is arguably the worst payment service in the history of e-commerce…and as of 2013, that’s Paypal’s fault. What’s more, you can’t even ditch Venmo and send money to unfortunate Venmo users through Paypal, an app that actually works. …

  121. Worthless company!! 80+ hrs locked out of my account by PAYPAL’S algorithm. Customer service is a joke and the (Back Office) story is getting old PayPal!! Way to steal money from your customer base!! Must hard to poor billionaires in California!!

  122. So I’ve had PayPal for a few years now never had a issues. Well unfortunately I ran into hard times due to a accident and cant work a friend sent me money to pay my insurance and PayPal puts it on hold says I’m a seller a business I’m not …

  123. On 10/16 I sold an Authentic Chanel purse on Ebay, the customer got the purse on 10/25. My payment was release from Ebay on 11/3 and on 11/4 I tried to withdraw the payment from my PayPal acct but it was denied 2x, I sent my driver’s …

  124. Without a doubt, this is one of the worst websites in the entire world. It is so poorly designed that countless business people refuse to utilize it, to this very day. …

  125. PayPal openly practices discriminatory policies. They block payment processing, accounts, and access to other organizations services, based on these policies. Their customer service is the worst ever encountered in the history of internet …

  126. Report PayPal to your Attorney General’s office – I did this in Ohio online and it is pretty easy. My reason is as below – I was scammed using a PayPal account – okay my fault. But I tried to alert PayPal to close down this account – and it …

  127. Pay Pal will overcharge you on fees for using their service and refuse to discuss solving it. They will charge you 4.4% if you receive money for services. And there’s nothing you can do about it. I would highly recommend using other services. I look very forward to the day that PayPal goes out of business.

  128. Their buyer protection is a scam. They back sites that put ads on facebook and google. I purchased a kayak from one of these sites…. Qerawy .com and never received the item. Paypal denied my buyer protection because the seller emailed …

  129. Really frustrating dealing with customer service, especially if you ask for a supervisor or manager. Better to deal with the reps and email. The managers are totally useless. After many years of smooth transactions, my transaction at Home …

  130. PayPal overcharged my account several times this month only, File for disputes then denied me a resolution and claimed all transactions were preapproved by me. Only PayPal had given access (was trusted with) to my account. Reviewer, D.M

  131. The Refund Program doesn’t apply! I had a $60 fraud transaction that I first disputed with PAYPAL a month later nothing. I then went to my bank they gave me the money back but then took it back out of my new account! PAYPAL said dispute it …

  132. WARNING!! WORST EXPERIENCE EVER!!! PayPal doesn’t deserve a single 🌟. The only reason they got that from me is b/c I had to pick one in order to post. PayPal customer service department is located in the Philippines and has not been able to …

  133. Made a purchase online using Paypal, seller never answered my emails and never sent the package. Made a case through paypal, a few days later received a notification from paypal that seller provided a tracking number, which was fake. But …

  134. Wish I could give them negative stars. Have been holding my money hostage for 24 hours now. I have submitted every ridiculous document they asked for, including wanting to know why i received the money and what i intended to use for!!!! …

  135. 10 years ago they lumped my website in with other websites and said I was in violation of their policy. I removed their buttons from my site and they reopened my account. 8 Years ago I contacted them and asked them to review my site and …

  136. Pay pal credit is the worst credit card I ever used, I was being charged for two items that I didn’t receive and I disputed them and they charged me late fees while they were being disputed and they say the items were delivered in my city …

  137. Terrible customer service. I’d give them a -5 stars if I could. They don’t actually do anything and barely answer your questions via Messages. Nobody answers the phones but just copies and pastes links via their Messages section that don’t …

  138. DO NOT USE PayPal! FRIENDS/FAMILY BEWARE! And here’s why…PayPal refunded a $381.50 payment made 2 months earlier by a friend and then gave me a NEGATIVE BALANCE. Now I am stuck paying her bill! The refund request was originally denied by …

  139. There are unauthorized transactions on my account. There is no help available online. No phone number is also mentioned. I got paypal support phone number from google and tried calling paypal. But all I get is automated agent who does not …

  140. They support Scammers. I bought something on a website in which they use Paypal to collect the funds. Kinastee.com was found to be a known scam site which takes funds through Paypal and gives fake Tracking numbers. If you file a Dispute …

  141. Why have a credit line, if you can’t use it!? It’s been a month of non-stop calling, account security checks, until finally they told me to use a different service. I haven’t experienced something like this ever. Log out of PayPal and try …

  142. Terrible customer service. Purchased an item online from a PayPal “verified” seller. Quickly suspected and confirmed the seller was a fraud from China. Contacted PayPal at least a dozen times to cancel the order within 24 hours of the …

  143. I would give a 0. Do not utilize this company. They stole $140.10 from me and donated to themselves. I never received any messages from them.

  144. Been PayPal for years and I was scammed by a seller. I provided evidence that I was a they tell me because I transferred money through friends and family I can’t dispute my claim!!! You just lose me PayPal and I am not going to stop until I get my money back!

  145. This company is completely focused on their system and not the customer. I’ve had major problems trying to move my money. When I tried,I got a message that read it will take up to 24hrs. After that time had expired I called in and the rep …

  146. Do NOT use paypal. They will always stand by a scammer and they will NEVER protect the buyer. Read the reviews, there are thousands of them. Getting in contact with someone from paypal? Ha. Good luck. They have no idea how to provide ANY …

  147. If you want support, even about sensitive financial accounts you must deal with people in foreign countries with NO ability to speak with an American. Not a fan and have disabled my accounts after 20 years! I think the way to make America …

  148. I recently made an account with PayPal for business purposes and within a few days of having it they permanently limited my account. It states that they have limited in my account Due to potential high-risk. Without warning I now have no …

  149. The most TERRIBLE experience. I was trying to send 12,900.00$ for my kitchen remodel but they rejected it because i have never sent that high amount of money. I even spoke to a supervisor. I wonder HOW DO I SEND a large amount of money IF …

  150. I had a business on eBay with over a 98% positive rating with well over 100 reviews Every month. Pay pal single handedly destroyed my whole business in less than 2 hours which is the time it took me on hold to speak with someone for less …

  151. I created an account, then when someone goes to send me money, they got “This user cannot receive payments”. I called PayPal Customer Support only to have them tell me that I have been permanently banned, and that the person on the line …

  152. In my personal opinion: They don’t back the customer. There website looses information all the time. Stay away from Paypal if you order an item and don’t receive what you ordered then don’t expect help from Paypal thinks it’s computer system is GOD it’s never wrong.

  153. Horrible merchant services for a small business. after we had a productive week PayPal decided to hold our money in there bank for over 30 days. Holding 800 in there bank for over 30 days will allow their bank to bear interest. They have …

  154. I purchased an item online and trusted the purchase because it was used with PayPal. I received a tracking number from the seller and looked forward to my purchase being delivered. The purchase was delivered to another address. After doing …

  155. A Zero, PLEASE, not deserving of a star!
    Had an issue, started a resolution – the company in dispute was completely at fault – misrepresenting themselves and their merchandise. The company, unbeknownst …

  156. I use this for my business and the put a transaction on hold simply because my customer does not have a PayPal account. So I can’t pay my workers because someone else doesn’t choose to use their service. They refure to release the 21 day …

  157. I had someone hack into my Paypal account and attempt to send $3704.79 in three separate payments. I noticed the fraud and put a stop pay on all payments but two of them already posted to my bank account in the total of $1904.79. …

  158. I am having a problem over $71.86 with PayPal. I have been arguing with PayPal online since mid-May, 2020. I ordered a no-touch thermometer that was supposed to be Fahrenheit but got one that only did Celsius. I have sent over 20 files of …

  159. After all these years I will no longer use PayPal as my preferred way to pay online! I recently filed a dispute and received only a partial refund for a purchase that was CANCELED by repair.com. Instead of reviewing dispute you closed …

  160. A fraudulent account was setup using my email and debit card. Purchases was made, I contacted PayPal who reversed the charges. I asked that this account be deleted. It was not done. When I try to log on to delete the account, It has a two …

  161. Paypal is supposed to protect buyers from fraud and scams. I was scammed and paypal ignored my resolution request even though I clearly stated my case and gave supporting information. …

  162. PayPal is an evil company, wont stay with buyer. As a realtor, I paid $600 to a web for Ads postage for a year. I don’t know this web before and front agent promised me a lot. 3 months are gone, nothing came to me. So I asked the remaining …

  163. They have stolen my money and obviously others too. If you send funds with an email you have never sent to before as a personal transfer, they only confirm the email format. You do not get to verify the recipient identity. If a mistake or …

  164. Make sure your payment info. is current before you use PayPal. Had an old debit card for an account I no longer use on there. So the charge did not go through and my old bank hit me with a $35 fee. No problem my fault. Paid the fee and …

  165. Horrible customer service. I have been playing email tag with PayPal for nearly a week, and I have never worked with such a backwards and inconsistent way to send and receive money. In what world do I have to pay an extra $500 to get …

  166. Fraud company be aware… Never send any advance payment for a product through PayPal. If the seller doesn’t ship your goods and you file a dispute PayPal will simply give him the money anyways.. it is a biggest scam ever. Instead they give …

  167. I wish I could give them zero – worst company ever. If you have a business DO NOT USE them. Broken OLD system with Unprofessional Staff who are confused… they make up rules as they go… They wasted so much of our time!

  168. To whom this may concern,
    This will most likely get ignored and trashed but it needs to be said. An incident happened to my good friend JERDANI KRAJA where $103K was taken from his …

  169. PayPal is a dinosaur in the world of money transfer. They offer little to no security and they don’t back up the security that they do offer. A fraudulent transaction was made on my account. I went through their process and they denied my …

  170. If you ever have your account compromised and try to get a refund, good luck. I have spent nearly 5 hours over the past week through the mobile app, the website on desktop, and over the phone (mostly being placed on hold and transferred …

  171. On July 20, 2020, I bought a jetson electric bike online for $300, I rode it half a block and it broke down. I’m 69 and have respiratory problems and needed the bike to avoid taking a public bus where masks aren’t always worn. I asked …

  172. If there was a 0 star I would have used it! Service with PayPal sucks. Unable to transfer my money from my own account! Limitations are excuses for them to keep your money! NEVER EVER USE PAYPAL TO GET PAID!

  173. For some reason my account is locked. I called and verified my account with the last 4 of my social the guy tells me there was a problem with an old credit card that I don’t even have any more and he wants me to send in a copy of an old …

  174. I am very disappointed in Paypal horrible service I have been a customer with them since they opened. I never would of imagined that they would allow a seller on their platform to steal my money. I purchased a defective item returned it …

  175. I have never had a problem with PayPal. Customer Service has been great. I have used their services since 2011. Every representative I have contacted has been courteous, professional and easy to communicate with. They work efficiently, …

  176. My PayPal account got hacked. Someone signed in with my username and password, sent cash from my bank account to some other bank in a foreign country, and changed my interface to Spanish. Thank god for Google Translate. …

  177. How can a multi-billion dollar company spend so little on customer service. It’s almost criminal how hard it is to get a complaint responded to properly. …

  178. PayPal closes accounts for having legitimate businesses, I was a seller on eBay and one person made a claim on me and now my business is short-lived. PayPal makes absolutely no sense at all. Sending money to friends and family, then the …

  179. Be careful PayPal fraud is getting more and more dangerous and you cannot reach anyone for help. Someone logged into my account changed everything into Spanish added his cell number to get codes to login and just like that transferred …

  180. I use PayPal for all online transactions. I choose merchants that accepts PayPal over their competitors. I had an issue with a merchant that was unresolvable. I filed for a refund and was extremely pleased with the outcome. Paypal was fair …

  181. Not good for business ❌
    This people took money from me even though i won the case just because the thieve that i sold a service to felt like disputing the charge with their …

  182. PayPal is by far the worst company I have ever dealt with in my life. I’ve talked to “customer support” four different times for the same issue. All of which they said it was resolved. I just log into my account and it still isn’t resolved. …

  183. I need a Lawyer! This Company is a Fraud! PayPal put my account to a negative balance for the amount $4325.07 and I am unable to dispute. I have been contacting customer service for months now in India. Somebody from PayPal manually made …

  184. PayPal is the absolute worst and to make matters even worse, their customer service is pretty much non-existent. They specialize in the “run-around” and ultimately hope that you give up trying to move a claims case further along. They have …

  185. Be careful doing any business with this company. They have no interest in your behalf. Only think of the dealer who lines their pockets. Paypal sometimes are a third party credit card collector and if you have an issue with a product, your …

  186. There is no customer care. They are too lazy and freeze customer accounts for no reason. I hate this company and never ever again use PayPal. People should be aware of how bad they treat with their customers and ban them. They also hold your money and use that money in their own benefit.

  187. Do not use Paypal for selling cryptocurrency or you will regret it. Although the screenshots of transactions are provided, the account is still forever limited and they will hold the money for six months. And they will accuse their users of gambling and other unfair accusations.

  188. DON’T USE PAYPAL! I discovered today you should never use PayPal. They are giving payment gateways to KNOWN scam/fraud websites that steal money and ship fake goods like Hibernal Co.,Ltd and then will not act to help resolve the issue. I …

  189. I have never been more frustrated with a companies customer service… I will never do business with this company and would never recommend others use their service as a way to process credit card purchases. These people have waisted hours …

  190. PayPal outsourcing company information and customer information to the Philippines and India thus allowing customer info to be stolen or compromised by hackers. Plus this also breaks UCC Laws and Security Exchange Commission rules.

  191. I have the worst experience using Paypal. It took me forever to send the money to my friend in Europe. After my friend receives the money, now he can’t either make a purchase using Paypal or transfer the money out to his debit card. Why …

  192. My sisters account was locked and was unable to get it unlocked, it has her full paycheck in it and they were unable to give her a reason to why it was locked. She was told to wait 48 hours for it to be unlocked, almost 72 hours later she …

  193. PayPal is a terrible company! I’ve been requesting payment from several vendors and they are responding. I wouldn’t touch this company with a 10 foot pole. Good night and good luck!

  194. Do yourself a favor and never EVER use this company. the amount of lawsuits that they have going on are about right. Paypal has held as they like to call it or STOLEN $800 from me. But it will not go unnoticed, and they will pay for how the take advantage of people.

  195. I bought 2 products through PayPal. The seller shipped my products to 2 different addresses and neither address was mine. I called PayPal and they said I got my product delivered because the shipper said it shipped to my zip code. Also, the …

  196. I received an order and called the buyer to confirm the purchase and shipping address. They said they didn’t submit the PO and have been getting several calls for similar orders. I filed for cancellation of charges with Paypal resolution …

  197. Paypal is messed up!! I sold an item through grailed. I shipped the item to the buyer last August 21 and by the way I printed the shipping label through paypal so they can track the package. Grailed release the funds to my paypal account …

  198. After using account for 10 years, my account was suspended without any warning or reason given. All money is frozen for 6 months. We are a legitimate business and provide tracking numbers for all shipments. Customer service is a joke.

  199. PayPal has been amazing…..not sure what all these a and 2 star reviews are about….. I’ve literally never had a problem with PayPal or any thing even close to it. The only time I ever had a problem was with a company that I use PayPal to …

  200. Paypal customer service was abysmal when trying to work through a dispute with a vendor. The vendor ended up never sending a product, losing my order info, and keeping my money. I would not recommend Paypal to anyone and am deleting my account.

  201. I have excellent credit and work hard to keep it that way but today when I checked my credit report, it showed I was past due 30 days on a Paypal balance of 14.00…the transaction was paid in full over a month ago. …

  202. PayPal is horrible and feels like a scam!
    Had my account less than 6 months and have had it limited 3 times. Then they wanted me to send them all my bank records. Deleted my account instead.

  203. Definitely, this is not safe. I made a purchase using the internet and the seller didn’t send my product. I asked for a refund and PayPal customer service told me they can’t refund me back because the seller doesn’t have enough funds in …

  204. Do not rely on PayPal to guarantee any purchase. If you don’t trust the vendor then don’t make the purchase. If you are willing to throw the money away, then PayPal is your company! Read the sales description carefully and ignore any …

  205. Nice people but horrendous customer service. Tried to reverse a fraudulent transaction from my 85 year old mom’s bank account (she doesn’t use a smartphone or email for that matter). Unlike a bank where people can actually provide assistance, nobody accountable as passed up the supervisory chain.

  206. DO NOT USE PAYPAL! I used paypal with two different vendors who offer lifetime warranty programs. When we decided to return items that were fully refundable from the vendor, paypal cannot process the refund if it is outside there 180 …

  207. We expienced Fraud charges coming in on our account so PayPal decides to put my account in the negative while they take months to look into it, while there is clear signs of fraud and none of information is adding up they decide to than …

  208. I will Never use PayPal again and suggest no one else does. 1. I complained about a $10 coupon that was applied and then taken back from my transaction and 2. After writing on their Facebook page they responded by saying I was “in Que” to …

  209. Don’t use PayPal. I was a loyal customer sine 2010 and recently my account have been hacked several times and doesn’t matter how many time I change my password and it still have problems. Got enough headaches and tried to close my account. …

  210. Use zelle, cashapp, Venmo, Apple Pay, Google pay, or even send a check. Just do ANY AND EVERYTHING to avoid making an account with this extremely horrible company and please take the time to read the rest of the reviews as well!!!!! Haven’t …

  211. Made an online purchase that was immediately suspect. After contacting the seller and only receiving bot messages, I contacted PayPal. About 2 months later they decided the claim for the seller who apparently told them I have received the …

  212. I’m never ever ever again using paypal to make money transfers… it said to expect the money in 5 days and when I called after the account had not cleared on the 6th, they said it’d be in the account on the 8th day… you can’t trust their delivery…

  213. Don’t ever use PayPal if you can help it, especially if it’s a transaction regarding an exchange for goods and services. PayPal will hold your money for 3+ weeks even if you were paid for a virtual service and they already received their …

  214. PayPal won’t release my money to me. I have more than $330K in my account, and I can’t link a bank account nor will they send me a check. I’m been trying for hours-and-hours, day-after-day for over two weeks, and they say their security …

  215. Bad Experience. First, their aggressiveness on Ads are out of control. Second they don’t disclose ( in a easy to see location) stipulations on transactions. In my case, I have been with paypal since 2004 and have done maybe 100 …

  216. Worst way to do any type of transaction. They take your money in less than 12 hours after making a transaction, then when a ebay seller cancels the transaction because they’re selling items they never actually had, you have to wait at least …

  217. Avoid using Paypal and boycott them. If you are a seller I won’t recommend anyone to create a Paypal account. Especially small/medium businesses stay away from Paypal. You will end up getting your Paypal account banned for no reason . They …

  218. Untrustworthy costumer service! I made an important transfer using PayPal and the money didn’t arrived when estimated. I contacted the support and I spoke with one of the representatives . He didn’t sound like he knew what he was doing. He …

  219. Terrible customer service now. Used to love PayPal. They keep updating policies and putting funds on hold for personal transactions. Putting funds on hold for non goods and services. Clearing goods a services. Being told by customer care …

  220. I’ve read countless reviews of people who have been scammed while shopping and also paid via PayPal. The same for me. The payment wen directly to an email account in China. Tried to resolve in the resolution center but was denied claim with …

  221. Terrible company to do business with they will steal your money flat-out steal your money and tell you is suspicious activity on your part makes you feel like a criminal! I’ve only had PayPal for a month and I had 2 gaming apps soft baked …

  222. Just wanted to tell anyone, even a robot, that the hold on my last transaction of over a week now is ridiculous considering how long I have had an account with PayPal. Going forward I will wait for a check sent through the usps even though …

  223. Paypal has terrible robot customer service and does not protect customers. I made a return on a purchase and because a seller advertised something they didnt have, and Paypal kept a 10% exchange rate difference on the purchase vs the return!!! If you ever make a purchase with paypal make very sure you dont have to make a return!

  224. PayPal decided to only allow me to a set amount of my money per month. An amount which is about half of my average earnings. My business operates almost entirely with PayPal so now I’m left with a below poverty level amount of funds per month. Shame on you PayPal. I don’t know how you all sleep at night.

  225. Resolution center is worthless! The phone number provided at the end 9n what seems to be an endless process is Wrong!
    I Googled the PayPal Headquarters to get the correct number. Then waited on the phone for several minutes!! No one answered!!

  226. I can say probably the beast company to work in San Jose city. PayPal having good infrastructure from outside as well as from inside. You have good canteen there you can have indian, Chinese, american, continental and many verity of food on …

  227. I wanted to dispute a charge and had to give them all this info. Then they told me I would have to wait a week to a month to hear back on their decision. I decided that waiting this long was unrealistic and canceled the claim and closed my …

  228. PayPal provides the worst possible service and customer support. They have blocked our business account for over a week, they don’t provide customer support on the phone, email, social, or messages during this time. Their issue with our …

  229. The company which are covering fraud and scammers. 3y ago you refunded to scammer full amount after 6 month. And now europenean seller do not want to provide return shipping label. and you are forcing me to send it back. but for a second, – to send it back will cost me 300$. I hope you bankrupt paypal.

  230. Less than one star for transparency and availability for customer service and technical issues in relation to their Paypal Extras Mastercard. Apparently, this has gone on so long there is a whole community forum. …

  231. I paid for an item at higher than that weeks highest dollar exchange rate. A few weeks later I recieved a refund at lower than that weeks lowest exchange rate (which was actually higher than the purchase week). I was out of pocket by $15. …

  232. I visited Paypal headquarters as a visitor during the time of a camp. The campus is huge, airy and well-themed. Every corner and wall is being used wisely for an aesthetic appeal and IT touch. …

  233. I recieved a refund from a purchase I made. Paypal would not return the money back to my credit card. I asked for a mailed check. They said I must give them my bank info. to get my money. My account is locked for 75 days. I had the money …

  234. I would give 0 stars if I could. I sold a very expensive telescope. The buyer received it, Saturday, 6/18/2022 by FedEx. My money was available today, 6/19/2022 and when I went to transfer the money to my account it said that the amount I …

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