Best service i ever have. Went to turn on my power wasnt even 30 mins after i got off the phone my power was on. Super friendly service would highly recommend
I hate Pea River Co-Op. The bills are too expensive and anytime a strong wind comes around, the lights go out. They just suck. I really wish I had Alabama Power.
I was very surprised by a Pea River Customer Service Representative that sits at window. I even tried to make conversation. She was in no mood. But that’s my point, why be in customer service and are dismissive of your local customers?
Love Pea river! Have had experience with several electric companies and Pea river is tops in my book! Only thing I would change is if they would add the ability to pay online.
Going through a Power Outage in my area since after 11 last night and was told 2 hrs to 2 days before we are restored. Meanwhile, others have power above us and below us, but we have to wait. What is the reasoning behind that!
Crooks. They talked me through the autopayment process 3 times and all 3 times have failed. They still charge a reconnect fee knowing it’s their fault.
Act like they own the property you live on and then treats you like you’re below them. Call to talk to someone about it and the lady on the phone did not care at all. Do not know how to handle stress well. I’m from center florida and even …
I come from the panhandle of Florida, so power outages happen frequently. Up here though it seems to be a weekly basis that power goes out for seemingly no reason at all and they take forever getting it back on. Unfortunate that there isn’t another company, maybe then PR would act like they care and stop price gouging as well.
I tried setting up service prior to moving in and was unable to because you can only sign up in person. Fast forward a few days later, I go in to get service started and they can’t figure out if they service my apartment complex or not. …
Bills are to high, customer service sucks, power goes out at the drop of a dime and takes hours to be restored. Wish I could have my Alabama Power back! They are a 5 star company in every way! Not PR, they are awful.
I understand when a Hurricane hits the area, power outages will happen. But for Pea River to have noone on standby after the hurricane moved out of the area by 8pm last night, and not take the initiative to get power restored, afterwards, …
I love Pea River Electric. I live in an subdivision with lots of old trees so occasionally we will have an outage due to falling trees or limbs. Pea River is always quick, efficient and always courteous. No matter what time of the day nor …
It’s unfortunate that we don’t have another option for a power company. They are very inconsiderate & don’t value their customers. We called to see if they would waive the late fees for the past 2 months during which my aunt was losing her …
If I could rate them less I would. I have been forced by law to use them for more than 20 years. Without question every interaction, with the exception of their staff on Fort Rucker who have always been polite and helpful, is horrific. They …
The electric company
Horrible
BUNCH OF THIEVES, AND HAVE TO DO BUSINESS WITH THEM BECAUSE OF WHERE HOUSE IS LOCATED
Very expensive, poor customer service, they are not very friendly.
Always a pleasure to deal with them. Thank you so much pea river..
THESE PPL. R COMPLETE N WILL (RIP OFF) STEAL U BLIND.
Best service i ever have. Went to turn on my power wasnt even 30 mins after i got off the phone my power was on. Super friendly service would highly recommend
I hate Pea River Co-Op. The bills are too expensive and anytime a strong wind comes around, the lights go out. They just suck. I really wish I had Alabama Power.
I was very surprised by a Pea River Customer Service Representative that sits at window. I even tried to make conversation. She was in no mood. But that’s my point, why be in customer service and are dismissive of your local customers?
Two employees swapped out my meter today. Very professional and friendly!!
Shout out to the two awesome guys that worked on the power outage on Harris road last night ! Very kind
Pea River does not care about their customers. They’ve proven this time and time again. Florida Power needs to buy them out.
Love Pea river! Have had experience with several electric companies and Pea river is tops in my book! Only thing I would change is if they would add the ability to pay online.
Going through a Power Outage in my area since after 11 last night and was told 2 hrs to 2 days before we are restored. Meanwhile, others have power above us and below us, but we have to wait. What is the reasoning behind that!
Crooks. They talked me through the autopayment process 3 times and all 3 times have failed. They still charge a reconnect fee knowing it’s their fault.
The new website is the WORST!! THE APP WAS GREAT WHEN NEW BUT NOW, IT’S HORRIBLE TOO!! Your customers should have access to their usage always!
Act like they own the property you live on and then treats you like you’re below them. Call to talk to someone about it and the lady on the phone did not care at all. Do not know how to handle stress well. I’m from center florida and even …
I come from the panhandle of Florida, so power outages happen frequently. Up here though it seems to be a weekly basis that power goes out for seemingly no reason at all and they take forever getting it back on. Unfortunate that there isn’t another company, maybe then PR would act like they care and stop price gouging as well.
I tried setting up service prior to moving in and was unable to because you can only sign up in person. Fast forward a few days later, I go in to get service started and they can’t figure out if they service my apartment complex or not. …
Bills are to high, customer service sucks, power goes out at the drop of a dime and takes hours to be restored. Wish I could have my Alabama Power back! They are a 5 star company in every way! Not PR, they are awful.
I understand when a Hurricane hits the area, power outages will happen. But for Pea River to have noone on standby after the hurricane moved out of the area by 8pm last night, and not take the initiative to get power restored, afterwards, …
I love Pea River Electric. I live in an subdivision with lots of old trees so occasionally we will have an outage due to falling trees or limbs. Pea River is always quick, efficient and always courteous. No matter what time of the day nor …
It’s unfortunate that we don’t have another option for a power company. They are very inconsiderate & don’t value their customers. We called to see if they would waive the late fees for the past 2 months during which my aunt was losing her …
If I could rate them less I would. I have been forced by law to use them for more than 20 years. Without question every interaction, with the exception of their staff on Fort Rucker who have always been polite and helpful, is horrific. They …