Would post 0 stars if given the opportunity. Were a 10 year customer, and all of a sudden we get a bill for “retroactive services” that we were never informed of. After speaking with a rep from the company (who couldn’t get me off the phone …
Great trash service. We had curbside & they didn’t pick up our trash for three weeks, so we canceled with them & got Peach State. Peach State emptied our curbside trashcan that was overflowing before we even had a Peach State trashcan outside.
Horrible service, have skip my house multiple times since I’ve signed up. They are very limited on what they will pick up. I guess it depends on the lazy driver mood. If I pay for a service I expect the service to be fulfilled and not half*** I’m very disappointed and will be discontinuing my service.
Problems with billing and the phone number listed goes to an answering machine every time I call with NO option to leave a message.. When a company hides behind a P.O. Box instead of providing an actual address and a dedicated receptionist or call center, there is a problem. Pretty sad business model.
We live on Ga.Hwy 81 S.E. I wouldn’t recommend this service. Our trash pickup has been missed 4 times with in the last 3months. I always put the green trashcan out on Wed. night, I never know if they will pickup on Thrus or Fridays. I …
We have had them for almost a year. Our rate increased one time. They didnt pick our trash this week but did the neighbors. I called and she said they would come and pick it up. Nothing. The cats next door keep getting in the trash. I …
We have been with Peach State for over 3 years. The service we have received has always been top notch…. no missed pickups and always there at the same time every week. I will and have recommended this company to family, friends and neighbors.
I really don’t understand why if there are 2 of your cans at the road the driver only empties 1 and we have to take the other across the street and wait for the driver to come back up to get it emptied. I pay for 2 trash cans plus a …
I seen they have Bad reviews so I inquired about them when I paid my bill. Most reviews were about them going up on price. I asked because my prices have never gone up. I was told the price never goes that much$. 20 $.25 And this was only …
Got a text message about our bill going up, again. This is the second time in the past year. Text message states you can see the rates on the website. According to my records my bill has increased by 28 % in the last year! Very little warning about increases as well. Anytime you call the office the phone just rings and rings.
We had a huge amount of recylables… I didn’t even get to call ahead to get it approved but they picked up everything for us! Excellent service. Always very sweet when I call. Thank you Nicole. Let’s keep our containers sanitized to help with their safety. We just love you guys!
Company mistakenly removed my trash can 2/19. Called to ask where my can was at 3:01 pm and again at 3:54 pm of 2/20 …and was told the employee removed my can by mistake because they misread the address of the one they were sent to …
They have repeatedly missed my pickups, and each time I call they promise to come out another day. The next day comes and they don’t call and they still don’t pickup. I’ve asked to talk to a manager who is “always on the phone”. They have …
We have had garbage and recycling service for a few years now, they have been fine until we wanted our Christmas tree removed, called on the 26th to have it removed, paid the 10 dollars. They said to leave it out the next cycle, it’s been …
Our service was handed over to peach state from another company that no longer services our area. Since we have been with them we have had issues with bills. Since we have started I have never received an actual paper bill from them and …
Yesterday was the 2nd time they skipped me in a month and the 3rd time in two months. By the time I get home from work on Fridays and realize it hasn’t been picked up, it’s too late to call. There’s no one in the office on Saturdays and the …
They’ve missed multiple pick ups. We called before they were even off of our road and their answer was “we’ll pick it up in 3 days, just leave it out at the curb.” Are you kidding? Their customer service is horrible and they’re not reliable at all.
FIGURED IT ALL OUT JUST BY OPENING MY EYES, REALLY LISTENING AND TAKING A LOOK AROUND!
Clear to see why all of my other neighbors do not have PEACH STATE trash cans! …
If they had a zero I would use it. I called to sign up as a new customer. Paid for 1 month and for cans. They said you will have your can before pick up day which was 7 days away. 4 days later still no can . Called them they said it does …
They hardly ever pick up our trash, and are now sending a letter saying they charge for extra bags. That’s is so dumbest thing I ever heard you’re a trash company that what you do, and if you picked up when you are suppose to their wouldn’t …
I would give this company 0 stars if Google would let it happen. We had the service for years, we decided to stop using the service. I called them to come get there containers, three weeks later they decided to come get it. We settled the …
I used to pay this bill several months in advance and once during that period, they went up up…. so next month when it came due I contacted them telling the situation and asked them to advise me should I pay the extra 2 dollars or just …
Terrible! Why is my trash still on thr curb on Saturday! They are horrible and we never know when trash is going to be picked up! I’m going to find a different provider stay away from this joke of a company(Update on 1.21.20, we know our …
They were fine until they weren’t, and then they were awful. I would find our trash and recycling thrown all over our neighborhood after a pick up. They started missing our pick ups, then told me it was my fault even though they couldnt say …
Had them for almost a year, at least once a month I have to call them to find out why they completely skip our street. Been over 2 months since they picked up the recycling. Today they took my garbage one of my can that I pay for. The …
As far as the business end really never had a problem but never a notice about raising prices. Looks like I’ll be on the look for a new company before I have the 3rd price raise in just a few months without any notice. Very disappointed….
We have been a customer of Peach State for approximately 4 years and have received excellent service. They have never missed a pick up. They show up like clock work. They pick up recyclables every two weeks and provide a large can for collection. I would highly recommend this company to anyone.
I have had Peach State for over 5 years now added the recycling a couple years back. The service is not perfect, but is okay. There have been multiple times that our trash has been missed, but after the first couple times that I did call in …
This company is not reliable. They missed my pick up 2 out of 3 weeks —their only response was (well they had several—depending on when you called), one response was they had someone new that did not know the route, one was that they …
Update: since I can not reply to your message. I did not terminate my account. Also, you took MY can and my past bills will prove it. Since you have my account information readily available please feel free to check out the service that’s …
I have only recently moved into a new home and decided to try Peach State Disposal. The first few weeks they were fine, but recently they have not been doing their job. Last week I sat some brown lawn and leaf bags at the curb for them to …
Never Never Never! will I ever use this trash service again. Very unprofessional with the way that they do business. My experience has been nothing but disappointing. First situation was where I was being billed for more than what I agreed …
As I was rolling my recycle bin to the curb this morning the Peach State truck passed by leaving my street. I was too late. A few minutes later the truck came back just to pick up my recycling!!!! Apparently the guys had seen me rolling it to the curb and came back after finishing my neighborhood. Now that’s great service!
Great Customer Service! I called back 3 times to get information sorted out and Rachel was kind and patient for every phone call. She helped figure out my situation.
I paid extra for them to pick up a bulk load of trash. They came and picked up a few things with a “pickup truck” and told me they’d be by the next morning to get the rest. They keep giving me excuse after excuse as to why they haven’t …
First of all I just want to say how much I appreciate this company. The drivers are excellent and the office is always professional. They are so responsive when I have an issue, and I just appreciate that so much. So much better service …
No one ever answers the phone. I have called multiple times with differing times of the day. All you can get is a recording with no option to leave a message for a call back. I really would like to speak to someone. I have even called the …
I have been a loyal customer (until today) of Peach State Disposal for more than 6 years. I have paid my bill on time without fail, and never made a single request for anything. For the past 6 years, garbage pickup has been after 9:30 am. …
I switched to Peach State a year after I moved to Loganville 13 years ago. I used to pay my bill for 12 months at a time as it easier than paying every quarter. Something changed 2 years ago and I pay quarterly because every month I …
Used Peach State for over 7 years. There was an occasional missed pickup but not a big problem. However, they have now missed 4 of the last 6 or 7 weeks. Each time it was taken out the night prior. I have surveillance cameras which showed …
Lazy drivers. I’ve lived at my residence for 4 years now and never had a problem with them picking up cardboard boxes that I was told by the company to cut up into squares and lay flat. Today, the dude driving straight up refused to pick …
A terrible company!! Drivers are as lazy as they come and garbage gets left and not picked up because it’s not left out the way they want it. Also paid for the entire year and canceled service in the middle of December just to be sent a …
Trash didn’t get picked up yesterday (Thursday). I called this morning and they said they would send a truck out. Watched it pass right by without picking our trash up. Will be looking for another company…
Have been using Peach State for 2 years now, I got with this company because the previous owners recommended them. I’ve never really had an issue with them until now. I’ve been remodeling my home and I had boxes on the side of the road …
I’ve been with this company for 3 weeks and we had alot of boxes after moving into our home. We told the woman at the beginning that we just moved in and had alot of boxes. She told my husband to break down the boxes and stack them in one …
Missed pickup for 2 weeks straight. My bill is paid and my can has been sitting in the same spot it always is. The last time I called, the office manager said the driver told her my can is too far up my gravel driveway and they can’t get …
Our family switched to Peach State after a 3 year stint with Southern Sanitation. After 3 weeks of trying to comply with Southern Sanitation’s recycle policies. For 3 years we collected our recycling in a large trash bag and the night …
Was told pick up would be Fridays but here it is 5pm and still not picked up. I called office and have been on hold for 47 minutes. No answer no pick up. If another company comes out in my area I will be switching. Terrible service. 0 stars but it won’t let me put 0.
Today I forgot to put my can out. My driver saw that and grabbed it for me anyway. Then before he drove off my can fallen over so he actually got back out again and picked it up. Technically he never had to get out of the truck so I commend him going above and beyond. Just for that alone, I’m glad I went with them.
I have used Peach State for several years now and for the most part they have been reliable but my biggest concern is how they will raise prices pretty significantly without so much as a prior notification. It literally comes as a surprise …
They did not pick up my recycling for 4 weeks. Today they picked up the recycling and left all of my garbage cans full. Why am I paying for a service that this business will not even do? This is VERY frustrating week after week! This is …
We have been a customer of this company for about 2 months now. Within the past two months our trash has been “forgotten” twice. Our pick-up days are on Fridays. I should not have to get off of work to a full trash bin.. not to mention, …
Trash was not picked up on Friday, called office and was told the driver said, “trash can wasn’t at the road”. Trash can was placed at the road Thursday afternoon. Office personal stated that she would pull the truck camera to see. The lady …
Brought my can last Tuesday my pickup day is Friday….did not pick it up…called someone was to get back with friday never heard a word. Call today Monday another lady said they will be out sometime today it’s 5:45…. they are not coming today either! The worst business ever! I thought southern was well little did I know!
Would post 0 stars if given the opportunity. Were a 10 year customer, and all of a sudden we get a bill for “retroactive services” that we were never informed of. After speaking with a rep from the company (who couldn’t get me off the phone …
Great trash service. We had curbside & they didn’t pick up our trash for three weeks, so we canceled with them & got Peach State. Peach State emptied our curbside trashcan that was overflowing before we even had a Peach State trashcan outside.
Horrible service, have skip my house multiple times since I’ve signed up. They are very limited on what they will pick up. I guess it depends on the lazy driver mood. If I pay for a service I expect the service to be fulfilled and not half*** I’m very disappointed and will be discontinuing my service.
Problems with billing and the phone number listed goes to an answering machine every time I call with NO option to leave a message.. When a company hides behind a P.O. Box instead of providing an actual address and a dedicated receptionist or call center, there is a problem. Pretty sad business model.
We live on Ga.Hwy 81 S.E. I wouldn’t recommend this service. Our trash pickup has been missed 4 times with in the last 3months. I always put the green trashcan out on Wed. night, I never know if they will pickup on Thrus or Fridays. I …
I have had the privilege of working with Ron of Peach State Disposal and his team as they acquired another Refuse trucks for their operation, …
We have had them for almost a year. Our rate increased one time. They didnt pick our trash this week but did the neighbors. I called and she said they would come and pick it up. Nothing. The cats next door keep getting in the trash. I …
We have been with Peach State for over 3 years. The service we have received has always been top notch…. no missed pickups and always there at the same time every week. I will and have recommended this company to family, friends and neighbors.
I really don’t understand why if there are 2 of your cans at the road the driver only empties 1 and we have to take the other across the street and wait for the driver to come back up to get it emptied. I pay for 2 trash cans plus a …
I seen they have Bad reviews so I inquired about them when I paid my bill. Most reviews were about them going up on price. I asked because my prices have never gone up. I was told the price never goes that much$. 20 $.25 And this was only …
Got a text message about our bill going up, again. This is the second time in the past year. Text message states you can see the rates on the website. According to my records my bill has increased by 28 % in the last year! Very little warning about increases as well. Anytime you call the office the phone just rings and rings.
We had a huge amount of recylables… I didn’t even get to call ahead to get it approved but they picked up everything for us! Excellent service. Always very sweet when I call. Thank you Nicole. Let’s keep our containers sanitized to help with their safety. We just love you guys!
Company mistakenly removed my trash can 2/19. Called to ask where my can was at 3:01 pm and again at 3:54 pm of 2/20 …and was told the employee removed my can by mistake because they misread the address of the one they were sent to …
They have repeatedly missed my pickups, and each time I call they promise to come out another day. The next day comes and they don’t call and they still don’t pickup. I’ve asked to talk to a manager who is “always on the phone”. They have …
We have had garbage and recycling service for a few years now, they have been fine until we wanted our Christmas tree removed, called on the 26th to have it removed, paid the 10 dollars. They said to leave it out the next cycle, it’s been …
Our service was handed over to peach state from another company that no longer services our area. Since we have been with them we have had issues with bills. Since we have started I have never received an actual paper bill from them and …
Still have mixed thoughts on PS Recycling.
12/28/19: …
Yesterday was the 2nd time they skipped me in a month and the 3rd time in two months. By the time I get home from work on Fridays and realize it hasn’t been picked up, it’s too late to call. There’s no one in the office on Saturdays and the …
They’ve missed multiple pick ups. We called before they were even off of our road and their answer was “we’ll pick it up in 3 days, just leave it out at the curb.” Are you kidding? Their customer service is horrible and they’re not reliable at all.
FIGURED IT ALL OUT JUST BY OPENING MY EYES, REALLY LISTENING AND TAKING A LOOK AROUND!
Clear to see why all of my other neighbors do not have PEACH STATE trash cans! …
If they had a zero I would use it. I called to sign up as a new customer. Paid for 1 month and for cans. They said you will have your can before pick up day which was 7 days away. 4 days later still no can . Called them they said it does …
They hardly ever pick up our trash, and are now sending a letter saying they charge for extra bags. That’s is so dumbest thing I ever heard you’re a trash company that what you do, and if you picked up when you are suppose to their wouldn’t …
I would give this company 0 stars if Google would let it happen. We had the service for years, we decided to stop using the service. I called them to come get there containers, three weeks later they decided to come get it. We settled the …
I used to pay this bill several months in advance and once during that period, they went up up…. so next month when it came due I contacted them telling the situation and asked them to advise me should I pay the extra 2 dollars or just …
Terrible! Why is my trash still on thr curb on Saturday! They are horrible and we never know when trash is going to be picked up! I’m going to find a different provider stay away from this joke of a company(Update on 1.21.20, we know our …
They were fine until they weren’t, and then they were awful. I would find our trash and recycling thrown all over our neighborhood after a pick up. They started missing our pick ups, then told me it was my fault even though they couldnt say …
UPDATE: I HAVE BEEN TRYING TO CALL EVERYDAY FOR WEEKS NOW AND NO ONE ANSWERS THE PHONE! …
Had them for almost a year, at least once a month I have to call them to find out why they completely skip our street. Been over 2 months since they picked up the recycling. Today they took my garbage one of my can that I pay for. The …
As far as the business end really never had a problem but never a notice about raising prices. Looks like I’ll be on the look for a new company before I have the 3rd price raise in just a few months without any notice. Very disappointed….
We have been a customer of Peach State for approximately 4 years and have received excellent service. They have never missed a pick up. They show up like clock work. They pick up recyclables every two weeks and provide a large can for collection. I would highly recommend this company to anyone.
I have had Peach State for over 5 years now added the recycling a couple years back. The service is not perfect, but is okay. There have been multiple times that our trash has been missed, but after the first couple times that I did call in …
This company is not reliable. They missed my pick up 2 out of 3 weeks —their only response was (well they had several—depending on when you called), one response was they had someone new that did not know the route, one was that they …
Update: since I can not reply to your message. I did not terminate my account. Also, you took MY can and my past bills will prove it. Since you have my account information readily available please feel free to check out the service that’s …
I have only recently moved into a new home and decided to try Peach State Disposal. The first few weeks they were fine, but recently they have not been doing their job. Last week I sat some brown lawn and leaf bags at the curb for them to …
1/7/2019 Sam Harris
Noticing a Bad Trend with the company! …
Never Never Never! will I ever use this trash service again. Very unprofessional with the way that they do business. My experience has been nothing but disappointing. First situation was where I was being billed for more than what I agreed …
As I was rolling my recycle bin to the curb this morning the Peach State truck passed by leaving my street. I was too late. A few minutes later the truck came back just to pick up my recycling!!!! Apparently the guys had seen me rolling it to the curb and came back after finishing my neighborhood. Now that’s great service!
Great Customer Service! I called back 3 times to get information sorted out and Rachel was kind and patient for every phone call. She helped figure out my situation.
I paid extra for them to pick up a bulk load of trash. They came and picked up a few things with a “pickup truck” and told me they’d be by the next morning to get the rest. They keep giving me excuse after excuse as to why they haven’t …
First of all I just want to say how much I appreciate this company. The drivers are excellent and the office is always professional. They are so responsive when I have an issue, and I just appreciate that so much. So much better service …
No one ever answers the phone. I have called multiple times with differing times of the day. All you can get is a recording with no option to leave a message for a call back. I really would like to speak to someone. I have even called the …
I have been a loyal customer (until today) of Peach State Disposal for more than 6 years. I have paid my bill on time without fail, and never made a single request for anything. For the past 6 years, garbage pickup has been after 9:30 am. …
I switched to Peach State a year after I moved to Loganville 13 years ago. I used to pay my bill for 12 months at a time as it easier than paying every quarter. Something changed 2 years ago and I pay quarterly because every month I …
Used Peach State for over 7 years. There was an occasional missed pickup but not a big problem. However, they have now missed 4 of the last 6 or 7 weeks. Each time it was taken out the night prior. I have surveillance cameras which showed …
Lazy drivers. I’ve lived at my residence for 4 years now and never had a problem with them picking up cardboard boxes that I was told by the company to cut up into squares and lay flat. Today, the dude driving straight up refused to pick …
A terrible company!! Drivers are as lazy as they come and garbage gets left and not picked up because it’s not left out the way they want it. Also paid for the entire year and canceled service in the middle of December just to be sent a …
Trash didn’t get picked up yesterday (Thursday). I called this morning and they said they would send a truck out. Watched it pass right by without picking our trash up. Will be looking for another company…
Have been using Peach State for 2 years now, I got with this company because the previous owners recommended them. I’ve never really had an issue with them until now. I’ve been remodeling my home and I had boxes on the side of the road …
STOP
before you setup anything with this company!!! …
I’ve been with this company for 3 weeks and we had alot of boxes after moving into our home. We told the woman at the beginning that we just moved in and had alot of boxes. She told my husband to break down the boxes and stack them in one …
Missed pickup for 2 weeks straight. My bill is paid and my can has been sitting in the same spot it always is. The last time I called, the office manager said the driver told her my can is too far up my gravel driveway and they can’t get …
Our family switched to Peach State after a 3 year stint with Southern Sanitation. After 3 weeks of trying to comply with Southern Sanitation’s recycle policies. For 3 years we collected our recycling in a large trash bag and the night …
Great customer service! Little Mrs. Rachael is so kind and very professional! Always pick up the phone and MY trash.
Was told pick up would be Fridays but here it is 5pm and still not picked up. I called office and have been on hold for 47 minutes. No answer no pick up. If another company comes out in my area I will be switching. Terrible service. 0 stars but it won’t let me put 0.
Today I forgot to put my can out. My driver saw that and grabbed it for me anyway. Then before he drove off my can fallen over so he actually got back out again and picked it up. Technically he never had to get out of the truck so I commend him going above and beyond. Just for that alone, I’m glad I went with them.
I have used Peach State for several years now and for the most part they have been reliable but my biggest concern is how they will raise prices pretty significantly without so much as a prior notification. It literally comes as a surprise …
They did not pick up my recycling for 4 weeks. Today they picked up the recycling and left all of my garbage cans full. Why am I paying for a service that this business will not even do? This is VERY frustrating week after week! This is …
We have been a customer of this company for about 2 months now. Within the past two months our trash has been “forgotten” twice. Our pick-up days are on Fridays. I should not have to get off of work to a full trash bin.. not to mention, …
Trash was not picked up on Friday, called office and was told the driver said, “trash can wasn’t at the road”. Trash can was placed at the road Thursday afternoon. Office personal stated that she would pull the truck camera to see. The lady …
Brought my can last Tuesday my pickup day is Friday….did not pick it up…called someone was to get back with friday never heard a word. Call today Monday another lady said they will be out sometime today it’s 5:45…. they are not coming today either! The worst business ever! I thought southern was well little did I know!