As the only full service company in the region that offers sales, service, installation, monitoring, guards and patrol service, Peak Alarm Company has grown to become the largest independently owned…
| Friday | 9AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
1534 S Gladiola St, Salt Lake City, UT 84104
Just a warning! Do not work with this company unless you want total frustration. We have a $1.5M pool and club house that we paid $40K in equipment and we also pay for monitoring. We had a break in last night and they didn’t even call us …
👍🏻👍🏻👍🏻 …
Great Service!
Great service!
Great company.
Great service when needed!
Great product and great responsiveness
Excellent technician, helpful and efficient service
Too many problems to explain here worst company ever.
Very good Lisa marie Terry hated.me
Great customer service and response time!
Professional, quick and friendly. Thanks Peak.
Peak alarm has been wonderful to work with.
Great job helping resolve our alert issue.
Hi he did a wonderful job
Great staff and professional service.
Very professional and has always taken care of all our needs
Quick, Efficient, and Friendly. Thank you for you continued services!
Always helpful. Works to resolve issues and answers questions when they come up
Brandon was very helpful and informative. Thanks so much!
Brantley is the best.
Careful, smart, curtious, and punctual.
Steve is awesome I would like him all the time
They were very friendly and easy to work with.
Easy to schedule and set up install, and great support.
Appreciated the quick response on the repair and the quality of the service.
Robert is phenomenal he solved the problem, recommended other solutions and cleaned up his mess…..WOW
Great product, great service, very professional. 5 stars!
Great company: reliable, reasonable, competent, prompt and fair.
Always prompt! This company does excellent work.
Do you even have an hr department or is it just a vm named michelle? If so she’s lazy and incompetent.
Great service responsiveness! Jose is an excellent technician!
Always A Great Team At Peak Alarm ! Keeping My Business Safe !
Great work clean job done professional couldn’t ask for a better tech great day
The most obtuse , arcane and out dated web site I have ever used. Makes any other web site experience a pleasure.
Fast and reliable service. We have never had a problem in over 20 years.
Highly recommend Peak A/V, they are the best!
Great service and great systems have been with them for a long time.
Brandon is always nice to work with, friendly and cool. Gets the job done!
The only alarm company that provides what they promise. Highly recommended!
Installer worked very hard to get all the work done. Very happy with the service, thank you.
Brandon was promt polite and quickly repaired our door sensors thank you
Peak Alarm did a great job for me. Thank you!
A locally owned company that takes pride in the customers they serve. They show what great service can be! 10 stars!!!
This was the best security company I worked for. Excellent leadership, great policies. Good communication.
They were punctual. They were able to diagnose the problem very quickly. Great service!
Peak Alarm is an amazing company to work for. I enjoy being here every day!
Brandon and the Peak Alarm People were attentive and communicated well. Brandon extra effort in response to our needs.
Peak is always quick to respond and helpful. Answered all my questions about our security system.
Ryan did an excellent job for us today inspecting our alarm system.
Thanks to the entire team!
Great service, friendly staff, quick response to system alerts. None of the double talk about you or a friend checking an alarm before emergency services are notified.
Called about a service issue. They were great. Arrived on time and did the work quickly and professionally.
The Peak Alarm co is very prompt and professional and Brandon was very helpful in servicing our alarm system
Jose did an excellent job, friendly and knowledgeable. He went beyond everything to help me.
always the best services & the best techs. Brandon was awesome and does a good job. …
Peak alarm is the best security , alarm , CCTV,and av companies in the states of Utah Wyoming, Nevada. We wouldn’t have anyone elses alarm in our home.
Great company! They’ve been around for decades. Always striving to offer great customer service
If I could rate this company negetive stars I would do it in a heartbeat. If you have a major issue, DO NOT EXPECT it to be made right anytime soon. I normally don’t even rate companies because we all have a bad day, but day after day and even weeks. STAY AWAY.
Wally did a great job identifying the problems with our security system and his customer service was top notch.
Great company to work with, needed help with various items, they were able to assist and get things done in a timely manner
Fast and friendly service! Brandon was a really down to earth guy, showed me how to work the alarm and everything. Thanks 😊 …
Excellent service as always as it has been over the years of doing business with you.
Wally is a huge asset to Peak Alarm. He is a fabulous technician and he knows his way around the system. Thanks Wally!
Brandon arrived on time, diagnosed the problem very quickly and proposed options to resolve the issues we were having. You made it so simple. Thank you!
Both the initial person who answered (Carmen, i think) and the tech (Brett/ Brent?) Sorry, I can’t remember. They were AWESOME!! Thank you for your kindness and patience.
Fast service and easy to work with. We have had them as our alarm company for years and nothing but great service and products.
Peak is a great company to work with. Always quick to respond and fix any issues I’ve had. Thanks Peak!
Have been using Peak Alarm for all my businesses. Always have felt secure with their overall attentiveness and communication.
The service I’ve had from Peak Akarm has been of the highest and friendliest quality, both on the phone and in person.
Horrible company use someone else. They have incompetent installers and technicians and nasty office staff. They use antiquated billing practices and will have you thrown in jail if you do not pay your bill!!! They don’t even know how to …
Great company. Been using Peak Alarm for 22 years and we are still pleased with the service.
Devin was very knowledgeable about my alarm system. I’d been having problems for about a month and he not only fixed the problem but explained to me how to fix it if problem occurs again.
These guys actually KNOW what they are doing. My job has required me to move from state to state and I have needed to get security at my new residence every time. Peak’s people actually answer their phones and they know what they are …
Peak Alarm has been an excellent company to deal with. Their service personnel are first class and they don’t rest until you’re satisfied with their work.
Brandon was Fantastic to work with Very smart guy Kind . Of all the guys that have been there He’s been the best. Thanks for having him work on your cameras Kathy
Have had several different tech come in the last 6 months to fix same problem Brantley came in this week and found problem and fixed it. He gave more info on system and apps to use. Was great
I have been using them for 3 years. They provide a quality service and are honest in their billing as they identified the mistake and let me know about it and offered a correction. Integrity!
I have been working with Peak Alarm for more than 11 years now. They are always quick to accommodate our needs and do a great job keeping us safe.
Larry, Daniel and Jay did a great job! They were thorough in explaining the changes and answered all questions and concerns. They didn’t leave until we felt comfortable. Thanks!
Pros: good service. Responsive. Didn’t charge when they could not resolve with VOIP. Offered to resolve communication problem with network IP communication option. …
Brandon was quick and efficient. He called ahead to let me know he was on his way. Would recommend Peak Alarm for your business needs.
I’ve had Peak for about five years now, and while their actual service is alright, their installation is garbage. They use crappy two sided tape to attach the sensors to my windows, and half of them end up falling off after a few months …
Peak alarm has been our alarm company since day 1.
I called today because I broke a sensor and they came out same day to fix it.
Great service.
Worst company to deal with!! One department transfers you to another & they still can’t figure out what the problem is! The tech I dealt with (Greg) is rude and barely audible! IF you want an alarm company you can rely on – Peak Alarm is NOT the one for you!
Our company has had a great experience with Peak Alarm. We have been with another national company for years, and Peak is superior in every way, and we are glad we made the switch.
I deal with allot of alarm companies in my line of work and I have found Peak Alarm company to be one of the best to work with. They answer the phone in a timely manner and there technicians are able to help help when we have a problem without gouging the customer with extra fees.A1 Fire Sprinklers, Wayne
Our home is safe and secure with the technology used by Peak Alarm. Central station employees are professional when they respond. We have used Peak Alarm for many years and value their services.
This is a good company; available and responsive when problems arise. Employees are competent and friendly and their work is first-rate. I am pleased to support them with this favorable review.
Professional install, and excellent service so far. The salesperson, install crew, and coordinators communicated well and gave a detailed tutorial after the install. I would recommend Peak.
Not only does Leo know what he’s talking about and installed the cameras professionally and timely, he’s been great on every follow-up that we’ve had to make for the building. He really makes himself available to troubleshoot and he stands …
Brantley was an awesome technition who was very thorough and helpful. He took the time to install everything properly and give us all the info we needed. Great job!
Peak Alarm Company has protected all of our locations at Freeway Transmissions for the last 10 years.
We have always been happy with their products & services.
Wally has come out to help me a couple times, I really enjoy him! He is nice and also very willing to answer any questions! I would recommend peak alarm especially if everyone give that great of consumer service.
Steve with Peak Alarm has done a fantastic job with resolving our alarm issues. Very knowledgeable and great to work with. Will always request him in the future.
Peak alarm left my place of employment with a broken alarm ringing for over two days (48+ hours). Calling the incident irritating is a massive understatement, it nearly brought us to a grinding halt. …
Peak is quick to contact when issues come up, very responsive when we have to call for assistance, thorough when training and showing us how to maintain our system, and knowledgeable about the system to help us get the most and best use of our system.
Steve is the BEST tech. He is the only person I ever want to deal with my companys system.
He is kind, humble and very efficient. Very helpful for someone like me who …
We lost our retail business due to the COVID-19 pandemic. Though we had signed a three year lease with Peak Alarm that had not come to maturation, Don from Peak worked with us to come up with an amicable solution to both parties. Thanks Don.
Judy Green
Amazing customer service. Installer communicates effectively what the homeowber before and after installation. Everyone has made a good effort to keep the area clean they are working in. very responsive company from initial order to completion of installation.
Devin was able to get our doorbell camera working when nobody else could. He was pleasant, patient, and professional. We have been Peak customers for 36 years, and have been very satisfied with the service and the protection they provide for our property. Devin is an example of their best customer service.
The employee that came in today to repair a faulty alarm was professional and offered suggestions that could improve our system. He worked throughout the day to solve our problem. We also just remodeled the basement of our office and he took the time to review the layout and offer recommendations to improve and increase our coverage.
Peek Alarm set up a service call on short notice today and delivered 1st class support. Jose the technician was able to efficiently troubleshoot my app communication problems with the thermostat and garage door. I rarely give five stars in a review but Jose was outstanding and a real professional.
Peak Alarm had Robert (technician) at our rental to fix the electronic doors within in hours and he stayed late into the night to make sure the job was done and everything was working correctly. As a business owner that kind of service goes a very long way.
I had a camera system installed over 10 years ago with these guys at my home and my business. I also had a home theater and audio system installed. My family and I have enjoyed the security and entertainment provided by each over the …
The techs at Peak Alarm are very good to work with. They are quick to respond when we have had issues or questions. I love that I can turn my alarm on or off at any time with my phone.
Tech Wallen Hardy came to our office in a timely manner, had a great attitude, and completed the needed task in a professional and prompt manner. Very satisfied with how our on site call went and will happily continue working with Peak Alarm.
I have worked with Peak Alarm for nearly 4 years for both my home and for business. Francesco, Kristy and Josh have gone above and beyond to make sure that I have received the best customer service. I recommend them to all my friends and family.
Peak Alarm has been protecting our dealership and every car with exceptional care for almost a year. They are exceptionally knowledgable, responsive and attentive. I would recommend everyone I know to employ Peak Alarms as soon as possible! Thank you Leo and Don!
Best tech I’ve seen in a while. He took the time to truly identify and understand our problems and offered great suggestions on how we can improve. He also went the extra mike to rearrange his schedule to make sure he had time to finish the job. Take care if this guy he’s a true asset to your company.
Brantley was very knowledgeable and helpful. He quickly and efficiently fixed the problem with our window sensor. I highly recommend him as a technician! We appreciate Peak Alarm’s prompt service over the years.
We have been with Peak for well over 25 years and they have always taken care of us.
Brandon came by to service our system and just had to replace the battery of the …
Have always had great customer service when I’m dealing with Peak Alarm.
Sales/Service/Central Dispatch have been great to work with and very customer service aware. …
I use Peak Alarm at my office and my home and my experience has been excellent overall. From the initial contact with the sales person to the couple service calls I’ve had. Everything has been great. I recommend this company.
We installed an alarm system over 3 years ago. The system has worked flawlessly and the accompanying service has been excellent. We are very happy with the initial purchase and ongoing cost given the real peace of mind it has brought us. I would highly recommend Peak Alarm.
As the AGM of a local business, I appreciate companies that make my job easier. Peak Alarm is always so professional and knowledgeable about my alarm system. Brandon, who came to do our inspection, is one of the reasons I love working with …
I just had a service person come out for a contact that wasn’t working at our site. He was absolutely stellar. He was very friendly and polite. He was very quick to assess and repair the troubled Zone. At one point I actually saw him …
I had been with peak alarm for over 30 years and decided to leave peak to bundle everything with One of their competitors to save some money. They convinced me that their system was compatible or better than my current service.with Peak …
I hired Peak Alarm to install a new camera security system in my gym. During installation the technicians cut ALL of my existing CAT5 wires in the attic without asking or telling me about it. One of the wires they violated was our WIFI to …
My alarm installers Eric and Devin were amazing. They showed up on time and when the part that had been ordered for my system was incorrect, they drove 30 miles to go pick up the correct part and came back to finish the job, staying well …
Ryan was very helpful, knowledgeable and patient to do all the troubleshooting and testing to reassure me that our newly updated system was working correctly. …
The Team at ADP responded to alarm issues by sending out a tech same day even when they thought it would not be possible. The tech was friendly, professional and efficient. It was a relief to be able to secure the business and not have to worry about the alarm system not working.
I enjoy working with Peak Audio and Alarm because their staff is so knowledgable and they are so professional. Daren, my contact/sales person is spot on with his responses to me. He is knowledgeable about his company’s products but takes …
Don’t respond to alarms and repairs requests promptly. When they did finally show up, they charged me $150.00 for 2 minutes work and didn’t mention the charges, they just debited my account.
Josiah, a young service employee, was very pleasant and hard working. He is an outstanding employee.
This has to be one of the most frustrating companies that we work with in Utah. The follow-up to getting any service is completely non-existent with Peak Alarm. They are more than happy to take tens of thousands of dollars for equipment …
I have been a customer of peak for over 50 years. Our businesses have had many systems and I have had all my homes covered with their systems. Recently I had some issues and they sent out Francisco a tech. Absolutely one of the best techs I …