Based out of Corvallis, Oregon PEAK was one of the first ISPs to bring High-Speed Broadband access to the Mid-Willamette Valley and Central Coast. See more
Don’t waste your time unless you still live in the 70’s. This plan requires a landline, who uses a house phone in 2017? Even my 80 year old grandma uses a cell phone!
Problematic connection for years. Started using the application PingPlotter and found most of my issues related to high latency and packet loss from the internal peak servers. Customer service has never been helpful.
Very kind and helpful. They were able to point me in another direction when they found that they could not provide service at my location. How cool is that?
Super great customer service, internet works awesome. I love out in the country and was skeptical but my family has been pleased with our service and speed.
I have been having problems with my connection for well over a year. I have told the service department many times. I would go with another company if I had any other options. The people however are very nice.
You don’t have to press 1 for English but they will let your internet stay off for 2 days and tech won’t return your phone calls!!! We left century link because of their customer service but peak is by far the worst ever. I’d rather go with …
PEAK has been going in and out consistently for the past year. It’s been about a year of me or someone else in the household calling at least ONCE A MONTH because the internet goes out. At one point, we didn’t have internet for a week for …
Been dealing with an extremely unreliable connections from peak for years. Have called on multiple occasions having a technician come out to take a look, none of which actually fixed the problem. …
PEAK’s “chat to text” help desk is working well. Of three times I’ve used it, two were addressed right away. In the other instance they may have had a higher volume.
Always excellent service. When contacted they always handle our inqueries in a very professional and responsive way.
Thank you Peak Internet for your service to us and the community.
I am visiting family in Oregon and experiencing Peak for the first time. It’s good to have first-hand accounts of the Peak stories that have been told to me. …
Recently connected to PEAK Internet for internet and phone. Very satisfied with both products so far. The staff is very helpful, friendly and most of all easy to communicate with prompt responses to email, chat and phone contacts.
We have had Peak Internet in 2 homes in Woodland Park. The one thing that stands out with this company is the service. Yes, the service! I have always been able to get someone on the phone. Couteous, Professional and always willing to …
I’d give zero stars if I could, Peak is awful in customer service. The place where I work was having a computer problem so we called them to see if they might know why, a tech came out, maybe for 10 minutes, listened to what I told him, did …
Well I gave Peak enough chances over the 10+ years that we service with them but enough was enough…. I even gave them one last chance to fix my service (paying for 8 only avg 3-5 on a good day) before switching to a Alyrica… even told …
Outstanding job, the installer was Chris, he was fast and very knowledgeable and helpful. The service is working awesome. I got phone and video as well as internet.
We were very happy to be able to get 20 mbps speed out in Alpine when we moved in. The internet has been consistently fast. Once in a while we get some minor lagging on Saturday night, but not much and it’s insignificant. They just …
I’ve been a customer since before PEAK was PEAK; they were my first Internet provider and continue to be my provider of choice. Over time, their prices have come way down (how often does that happen?), while they’ve maintained their …
I did a bone-headed thing – forgot my credentials for the back-end of my webserver. Which is hosted at Peak Internet. And it just works, so I rarely have to touch the back-end. I use the wordpress admin tools and that served fine for the …
Peak Internet provides a great service to our community through internet services and their generosity to help those in need. On the internet side we have been very pleased with their customer service and attention to detail to our needs. …
I’ve been having internet connection issues with Xfinity for the past 3-4 months. So I started to search up new internet providers in my area. PEAK INTERNET was so helpful. Answered my every question and concern. Stayed friendly unlike …
The peak internet has been 100% reliable so for and the speed is great. Big thanks to the installer for walking me through everything and having an amazing Beard. Its hard to trust or take a baby face seriously.
We just had Ron Thompson come out and replace our Modem/router and what a wonderful job he did !! He was very professional and did over and beyond what was expected. Cleaned up a bit of a mess from the initial install a year ago. I didn’t …
We have had Peak fixed wireless for 4 or 5 years , now. The service is fast and reliable, the people are great, and on the few occasions that I have needed any tech support, it’s always super friendly, local voices I hear!! We are in an …
Each person from the first onsite contact, the installers who brought the fiber optic line to the pole, the workers who trenched to bring the line to the house and the technician who brought the line inside and who assisted me in connecting …
Hello all
My name is Joe Hammons, and I have worked for peak as it’s lead lineman for the past year, building the fiber optic lines through the countryside. It is at …
I upgraded to the PEAK service from my old Centurytel and can tell you this, I am HAPPY HAPPY HAPPY. Not only do they provide a great highspeeed fiber optic connection at a reasonable price, their service and support is outstanding. I …
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Glad there back
Worst internet we’ve had.
great reliable service
I got the help I need promptly
Solved the problem and staff was very helpful.
Quick and knowledgeable replies to my questions.
Prompt, patient and efficient technical support!
Very helpful
Very polite, not doing DSL.
Very informative-answered all my questions. Very easy to communicate with.
Excellent tech support and customer service, friendly staff, great internet service.
Always professional and responsive. Willing to help any way they can.
They always respond and stay with me until the problem is settled and I am satisfied.
Good customer service and super fast internet
Caleb did very well as solving our internet issues.
Had patients in dealing with my ignorance on how to reinstalling an email server to my new phone.
Listened carefully (even at 5:30 am) and helped solve my problem. Very satisfied.
Amazing customer service from tech support agent Chris. Thank you
We love our new internet fast easy to use highly recommend anyone looking for new internet to sign on 😉 …
I received top notch customer service! They were prompt, knowledgeable and sooo courteous!! Love Love Love Peak!
Don’t waste your time unless you still live in the 70’s. This plan requires a landline, who uses a house phone in 2017? Even my 80 year old grandma uses a cell phone!
Started conversation with a chat and with in minutes got a call at my request and issue resolved. Nate was awesome. Thank you
Problematic connection for years. Started using the application PingPlotter and found most of my issues related to high latency and packet loss from the internal peak servers. Customer service has never been helpful.
Very kind and helpful. They were able to point me in another direction when they found that they could not provide service at my location. How cool is that?
Super great customer service, internet works awesome. I love out in the country and was skeptical but my family has been pleased with our service and speed.
Fast service, accurate diagnostics re my OS upgrade email fail, and a solution that worked. Couldn’t be better. Thanks!
Super fast response. Quick to understand the situation. Good suggestion, which actually worked! Yay, text message tech support! Go, Peak.org!
Kevin came out and installed and he was extremely polite. Service has been super fast.
I have been having problems with my connection for well over a year. I have told the service department many times. I would go with another company if I had any other options. The people however are very nice.
You don’t have to press 1 for English but they will let your internet stay off for 2 days and tech won’t return your phone calls!!! We left century link because of their customer service but peak is by far the worst ever. I’d rather go with …
Now called Pioneer Connect; They offer Fiber Internet that can’t be beat! Best Customer Service!
PEAK has been going in and out consistently for the past year. It’s been about a year of me or someone else in the household calling at least ONCE A MONTH because the internet goes out. At one point, we didn’t have internet for a week for …
Been dealing with an extremely unreliable connections from peak for years. Have called on multiple occasions having a technician come out to take a look, none of which actually fixed the problem. …
PEAK’s “chat to text” help desk is working well. Of three times I’ve used it, two were addressed right away. In the other instance they may have had a higher volume.
Nico was extremely helpful and got my email issue taken care of within moments of me contacting him. He’s professional and respectful. Thank you!
Always excellent service. When contacted they always handle our inqueries in a very professional and responsive way.
Thank you Peak Internet for your service to us and the community.
I am visiting family in Oregon and experiencing Peak for the first time. It’s good to have first-hand accounts of the Peak stories that have been told to me. …
Recently connected to PEAK Internet for internet and phone. Very satisfied with both products so far. The staff is very helpful, friendly and most of all easy to communicate with prompt responses to email, chat and phone contacts.
We have had Peak Internet in 2 homes in Woodland Park. The one thing that stands out with this company is the service. Yes, the service! I have always been able to get someone on the phone. Couteous, Professional and always willing to …
I’d give zero stars if I could, Peak is awful in customer service. The place where I work was having a computer problem so we called them to see if they might know why, a tech came out, maybe for 10 minutes, listened to what I told him, did …
Well I gave Peak enough chances over the 10+ years that we service with them but enough was enough…. I even gave them one last chance to fix my service (paying for 8 only avg 3-5 on a good day) before switching to a Alyrica… even told …
Outstanding job, the installer was Chris, he was fast and very knowledgeable and helpful. The service is working awesome. I got phone and video as well as internet.
We were very happy to be able to get 20 mbps speed out in Alpine when we moved in. The internet has been consistently fast. Once in a while we get some minor lagging on Saturday night, but not much and it’s insignificant. They just …
I’ve been a customer since before PEAK was PEAK; they were my first Internet provider and continue to be my provider of choice. Over time, their prices have come way down (how often does that happen?), while they’ve maintained their …
I did a bone-headed thing – forgot my credentials for the back-end of my webserver. Which is hosted at Peak Internet. And it just works, so I rarely have to touch the back-end. I use the wordpress admin tools and that served fine for the …
Peak Internet provides a great service to our community through internet services and their generosity to help those in need. On the internet side we have been very pleased with their customer service and attention to detail to our needs. …
I’ve been having internet connection issues with Xfinity for the past 3-4 months. So I started to search up new internet providers in my area. PEAK INTERNET was so helpful. Answered my every question and concern. Stayed friendly unlike …
The peak internet has been 100% reliable so for and the speed is great. Big thanks to the installer for walking me through everything and having an amazing Beard. Its hard to trust or take a baby face seriously.
We just had Ron Thompson come out and replace our Modem/router and what a wonderful job he did !! He was very professional and did over and beyond what was expected. Cleaned up a bit of a mess from the initial install a year ago. I didn’t …
We have had Peak fixed wireless for 4 or 5 years , now. The service is fast and reliable, the people are great, and on the few occasions that I have needed any tech support, it’s always super friendly, local voices I hear!! We are in an …
Each person from the first onsite contact, the installers who brought the fiber optic line to the pole, the workers who trenched to bring the line to the house and the technician who brought the line inside and who assisted me in connecting …
Hello all
My name is Joe Hammons, and I have worked for peak as it’s lead lineman for the past year, building the fiber optic lines through the countryside. It is at …
I upgraded to the PEAK service from my old Centurytel and can tell you this, I am HAPPY HAPPY HAPPY. Not only do they provide a great highspeeed fiber optic connection at a reasonable price, their service and support is outstanding. I …