More than an insurance company … Pekin Insurance helps our customers build their dreams. Or rebuild their lives. We provide peace of mind and long-term security for our policyholders, shareholders, agents, and employees. How do I know if Pekin Insurance is a solid insurance provider? Through wars, peace, and economic downturns and upswings, Pekin Insurance has remained undaunted. We’re flexible, innovative, and we’ve always managed to find ways to get the job done – since 1921. Today, Pekin Insurance is one of the nation’s most successful insurance providers, with combined assets of $2 billion, more than 800 employees, 1,500 agencies, and 8,500 independent agents.
| Friday | 8AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
2505 Court St, Pekin, IL 61558
The biggest joke I ever seen. Please don’t waste your time with a company that doesn’t respect you as a customer. I’ve had nothing but hassles from pekin insurance.They literally go through farmers insurance you might as well buy a policy …
Handled our claim extremely unprofessionally. Went backwards on their decision with our claim. Told us the money that was sent would cover repair cost since they went back on their word decision regarding our claim All during covid. When …
Absolutely horrible insurance company. Avoid at all costs. They took advantage of my 90 year-old father, undervaluing his totaled car by thousands of dollars. He got so tired of fighting with them that he just gave up. One example: they …
Complete cons. Paid an auto loan off early so they owed me for the extra on the life insurance of the loan. They contacted me about it. I get them all the necessary paperwork showing the payoff date. The paperwork shows a 0 balance of June …
I needed a tow for my car and after an hour on the phone I had to end up finding my own tow. Very poor management and customer service.
No matter how many chances I give this compnay to be my insurance provider, it just won’t ever be a thing. I try so hard to be nice on the phone and keep it professional but I keep getting assigned adjusters that don’t answer the phone , …
I wish I could give 0 stars. Worst insurance company. I got hit last year of august and totaled my car. Im just now got my settlement and it was so low and unfair. Johnathan was my adjuster and was horrible didn’t take what happened to me …
I never hated insurance so much until I became a a member of pekin insurance pure Awful service ! Adjusters are terrible at responding to emails or calls. They tell you one thing about your rental on the phone then it’s completely different …
I have been with Pekin for 30 years and have multiple lines of coverage with them. I have now had 2 claims in the past 5 years and had to fight to get my basic coverage honored. The first was a tornado claim and this latest one was a tree …
I have done business with Pekin for 12 years. Each year, the customer service provided gets worse and worse. Today, I was told that I had to submit a payment by the 15th or get cancelled. As I explained to my rep, I don’t have a bill for …