Worse company ever. Leaves you stranded in the middle of nowhere for being 50 dollars behind!! Had numerous arguments with reps. Very unprofessional and horrible
Worst finance company i have ever dealt with think twice before you go with pelican. Customer service is very rude and dont know how to talk to people!!!
Someone used my number as a point of contact, without my permission, that I don’t even speak with anymore. Have asked to be removed but every month they call looking for said person. Very RUDE AND UNPROFESSIONAL!!!
From a Dealer stand of point this finance company sucks big time..we had a customer come back 3 times for signatures ..AND THEY STILL SAY THE SIGNATURES DONT MATCH AND WE WONT GET PAID TILL THE CUSTOMER COME IN A 4TH TIME TO SIGN AGAIN WHAT …
If I could give them 0 stars If i could I financesd a car through them never again will I trust another company constantly shutting my car off because it had the gps tracker on it constantly threatening me saying they were coming to take …
Absolute userers. They charged my fiance max interest on a damaged vehicle, repossessed it sold it at auction for under value and are now suing for the full amount Scum bags. Senator Brown even issues a personal letter about businesses like them
They are by far the WORST EVER!!! trying to make an arrangement one time told them why the lady was rude started yelling i said oh hellll nooo… Can i speak with a manager right now.. Transfers im waiting oh yeah did i mention they hung up.. Yeah rude all the way around i hate that im with them… Sad 😢 …
Called to ask some questions. Got hung up on twice. Very rude staff and unprofessional. I asked for the spelling of Pelican (not hearing it right) and the guy yells PELICAN LIKE THE BIRD. SO HOW CAN I HELP YOU. in the most unprofessional …
They can be a pain in the ass but if you let them know before your due date that you will be late they will work with you to ensure your car does not get turned off or so you dont rack up late fees
They financed me a couple of years ago! Paid off my loan and when I lost my job they worked with me!! Never had any problems!! I would use them on a heartbeat!!
I had no problem so far but read these reviews have me confused i dont work for the company lol had my car a year only had to call them twice young lady was nice no problem or concern i guess not yet lol
This company is horrible!!!!! I paid them on time every month but they still call asking when do I plan to make the payment. Finally paid them off and they owe me a refund which apparently has been handed off to several people and still …
Im just waiting on the big class action law suit to come down about this company! I will be contacting an attorney to see what can be done! they are rude unprofessional and a fraud! if anyone say this company is good they work there and they are trying to get people to think they are a good company! im ready to return the car!
8/3 11:00am I spoke with a customer service rep (and I use that term extremely lightly) by the name of Gilbert – he/she beyond pathetic. I had to deal with him/her a result of another rep. who explained a deferment agreement with me that …
I had to go out of work on an unexpected medical leave. I am one month behind on my car payment. I’ve been called 1 or 2 times a day for the past 3 weeks. My doctors is not releading me to go back to work until july23. Ive told everyone in …
Do Not Conduct any Business with this company. Highly Unprofessional! Rude! Will not let you put in a complaint with managers. Lupita will curse you out and hang up on you. Francisco, the supervisor, will speak to you as if you are a …
I just received a call at 8 am this morning from a rude customer service agent!! They told me that they would turn off my car because I owe 52$ and i am late!! When I ask to speak with a manager i was told there wasn’t on available, however …
I had no credit score & was approved with little money down. Easy & convenient to make payments online. Called to change my address & customer support was very nice & quick. Now 16 mos later I have a 700 score so thank you Pelican auto finance.
Matt Bowman
The most cruel people I have ever done business with. I did in fact sign a contract to pay, however lost my job kept things going and would not redo the loan to fit half the income that my new job produced. When I explained three deaths of …
Horrible experience! There is not any words to describe company! From day one it was a hassle for the dealer to get paid do to them saying they need documents when infact the dealer had sent paper work numerous of times. I have had this …
If I could rate them 0 stars I would do it in a heartbeat!!! From a dealers standpoint, they are terrible!! They approve people then change their minds and because it’s too late to back out on their end. They make you jump through hoops and …
The customer service is horrible, they provide wrong information and they are very rude and unprofessional!!! When i asked to speak to a supervisor, all the supervisors are always on another call or not available they say call back but it’s the same thing every time I call. Would never recommend them to anyone!!!!
The customer service is horrible, they provide wrong information and they are very rude and unprofessional. When i asked to speak to a supervisor the guy said no and hung up on me. when i called back I still could not speak to one, i was …
Unbelievably rude customer service. I had Gotten a loan through them in 2012 for an 07 Car. I made My payments on time every month UNTIL I had gotten Slow with work. When I had called to schedule a payment the rep actually said “where did …
I wish i would’ve read these reviews before accepting a loan with this company. These lenders are by far the worst I’ve ever dealt with. Their levels of professionalism are at an all time low and they don’t care. People will call you …
The worse finance company ever!! For one I called about one thing and they transferred me to a completely different department. When I got there the lady was adamant about repossessing the vehicle I have no idea why. I was never late nor …
Customer service is not always perfect, but given the gamut of excuses that I’m sure they receive, I can certainly understand. So long as you are responsible about making payments and notifying them when you have an issue they are largely …
Rude and disrespectful company. I have been insulted hung up on and told to sell my belongings to make a payment when I was 10 days late. They’ll shut off your car before payment is even due thanks to “a glitch and confusuion” on their end …
I’ve had my auto loan with them for almost 3 years now. I had bad credit and a decent down payment. I have never ever had any issues with them. They don’t harass me if I’m a few days late. They don’t charge me ridiculously outrageous late …
Bad bad bad
Just rude
NO STARS!! NO CUSTOMER SERVICE!! LOSS OF DOCUMENTS!! LOSS OF CLAIMS!!
For ever to answer the phone calls and the lack of response time thereafter.
Worst financing company…they suck
Customer Service agents are rude and have no respect period
Very smooth process and everyone is a pleasure to deal with.
What a joke of business!! Poor management and poor customer service! Glad it went out of business!!!
Carma is real and GOD the creator don’t like ugly
Terrible customer service….My car was killed BEFORE the due date.
Long story short….stay away….I think they went out of business last year….Hopefully!
Very rude and disrespectful company. No professionalist at all.the even threatened me…
Very unprofessional and will hang up on you! Do not finance from them!!!
Horrible customer service! If I would’ve known this I would’ve never dealt with this company.
The customer service is horrible. Regret this company financed my Vehicle. Think before you let this company provide any service for you!!😞 …
I don’t know why other people are so mad with them , to me they are great . Maybe its because I’m responsible?
Sold out to Westlake Financial
Beyond rude and unprofessional agents . A very scummy high risk auto finance company that just waits to give you a difficult time
They are closed and out of business
They went out of business I never got the title to my car
If you want a company who threatens to repo you car but never does this is the company for you.. They never answer either
Worse company ever. Leaves you stranded in the middle of nowhere for being 50 dollars behind!! Had numerous arguments with reps. Very unprofessional and horrible
These people are outrageous!!! They don’t even give you a 5 day GRACE PERIOD!!!! They will kill your car if you’re a minute late!!!
Worst finance company i have ever dealt with think twice before you go with pelican. Customer service is very rude and dont know how to talk to people!!!
Someone used my number as a point of contact, without my permission, that I don’t even speak with anymore. Have asked to be removed but every month they call looking for said person. Very RUDE AND UNPROFESSIONAL!!!
From a Dealer stand of point this finance company sucks big time..we had a customer come back 3 times for signatures ..AND THEY STILL SAY THE SIGNATURES DONT MATCH AND WE WONT GET PAID TILL THE CUSTOMER COME IN A 4TH TIME TO SIGN AGAIN WHAT …
If I could give them 0 stars If i could I financesd a car through them never again will I trust another company constantly shutting my car off because it had the gps tracker on it constantly threatening me saying they were coming to take …
Absolute userers. They charged my fiance max interest on a damaged vehicle, repossessed it sold it at auction for under value and are now suing for the full amount Scum bags. Senator Brown even issues a personal letter about businesses like them
They are by far the WORST EVER!!! trying to make an arrangement one time told them why the lady was rude started yelling i said oh hellll nooo… Can i speak with a manager right now.. Transfers im waiting oh yeah did i mention they hung up.. Yeah rude all the way around i hate that im with them… Sad 😢 …
Called to ask some questions. Got hung up on twice. Very rude staff and unprofessional. I asked for the spelling of Pelican (not hearing it right) and the guy yells PELICAN LIKE THE BIRD. SO HOW CAN I HELP YOU. in the most unprofessional …
They can be a pain in the ass but if you let them know before your due date that you will be late they will work with you to ensure your car does not get turned off or so you dont rack up late fees
They financed me a couple of years ago! Paid off my loan and when I lost my job they worked with me!! Never had any problems!! I would use them on a heartbeat!!
I had no problem so far but read these reviews have me confused i dont work for the company lol had my car a year only had to call them twice young lady was nice no problem or concern i guess not yet lol
Put a Lein on my title after I paid my truck off. And didn’t never send my title a legit scam. I recommend NO ONE DEAL WITH THEM!!!
This company is horrible!!!!! I paid them on time every month but they still call asking when do I plan to make the payment. Finally paid them off and they owe me a refund which apparently has been handed off to several people and still …
Im just waiting on the big class action law suit to come down about this company! I will be contacting an attorney to see what can be done! they are rude unprofessional and a fraud! if anyone say this company is good they work there and they are trying to get people to think they are a good company! im ready to return the car!
8/3 11:00am I spoke with a customer service rep (and I use that term extremely lightly) by the name of Gilbert – he/she beyond pathetic. I had to deal with him/her a result of another rep. who explained a deferment agreement with me that …
I had to go out of work on an unexpected medical leave. I am one month behind on my car payment. I’ve been called 1 or 2 times a day for the past 3 weeks. My doctors is not releading me to go back to work until july23. Ive told everyone in …
Do Not Conduct any Business with this company. Highly Unprofessional! Rude! Will not let you put in a complaint with managers. Lupita will curse you out and hang up on you. Francisco, the supervisor, will speak to you as if you are a …
I just received a call at 8 am this morning from a rude customer service agent!! They told me that they would turn off my car because I owe 52$ and i am late!! When I ask to speak with a manager i was told there wasn’t on available, however …
I had no credit score & was approved with little money down. Easy & convenient to make payments online. Called to change my address & customer support was very nice & quick. Now 16 mos later I have a 700 score so thank you Pelican auto finance.
Matt Bowman
The most cruel people I have ever done business with. I did in fact sign a contract to pay, however lost my job kept things going and would not redo the loan to fit half the income that my new job produced. When I explained three deaths of …
Horrible experience! There is not any words to describe company! From day one it was a hassle for the dealer to get paid do to them saying they need documents when infact the dealer had sent paper work numerous of times. I have had this …
If I could rate them 0 stars I would do it in a heartbeat!!! From a dealers standpoint, they are terrible!! They approve people then change their minds and because it’s too late to back out on their end. They make you jump through hoops and …
The customer service is horrible, they provide wrong information and they are very rude and unprofessional!!! When i asked to speak to a supervisor, all the supervisors are always on another call or not available they say call back but it’s the same thing every time I call. Would never recommend them to anyone!!!!
The customer service is horrible, they provide wrong information and they are very rude and unprofessional. When i asked to speak to a supervisor the guy said no and hung up on me. when i called back I still could not speak to one, i was …
Unbelievably rude customer service. I had Gotten a loan through them in 2012 for an 07 Car. I made My payments on time every month UNTIL I had gotten Slow with work. When I had called to schedule a payment the rep actually said “where did …
I wish i would’ve read these reviews before accepting a loan with this company. These lenders are by far the worst I’ve ever dealt with. Their levels of professionalism are at an all time low and they don’t care. People will call you …
The worse finance company ever!! For one I called about one thing and they transferred me to a completely different department. When I got there the lady was adamant about repossessing the vehicle I have no idea why. I was never late nor …
Customer service is not always perfect, but given the gamut of excuses that I’m sure they receive, I can certainly understand. So long as you are responsible about making payments and notifying them when you have an issue they are largely …
Rude and disrespectful company. I have been insulted hung up on and told to sell my belongings to make a payment when I was 10 days late. They’ll shut off your car before payment is even due thanks to “a glitch and confusuion” on their end …
I’ve had my auto loan with them for almost 3 years now. I had bad credit and a decent down payment. I have never ever had any issues with them. They don’t harass me if I’m a few days late. They don’t charge me ridiculously outrageous late …