For anyone who thinks that peninsula sanitation is the same as the transfer station you are wrong The transfer station is a separate company it is Pacific solid waste not peninsula sanitation service
It’s happened twice already where we have a few extra bags that won’t fit into their small enough garbage cans already, and we put them on the side of the can and they will leave the bags but dumb the garbage can, leaving the rest of the …
Terrible to try to talk to on the phone? Turned me away from ever wanting there service lol good gravy must be nice to turn away a new customer. Terrible, at phone comunnication
I rented a 300gal container for 2weeks. I needed it emptied 1/2 way thru, and they said that starts my 2wks over again! Delivery staff was very friendly and helpful when I needed the container in a specific spot for usage. I will use their services again!
They are not good to loyal customers. If they screw up they will come back at their convenience and get your garbage with no credit to you, but if you forget to leave it out then they will charge you an additional 38.00 to pick it up on a …
Worker had an attitude like no other because there was garbage in the box? I don’t pack my own cardboard and take it there so how was I supposed to know garbage was taped up in the box? I have somebody come in once a month and pack all my …
Trying to pay the bill. I’ve been on hold for over an hour & a half. Started in line as caller #3. Have progressed to caller #2 & still holding. Customer service is non existence since selling out to CA based company!!
The line workers are amazing. The office staff is impossible. I have been trying to call for about a week now to straighten out my account. All I get is a robotic voice telling me I am caller #? When I finally did get through, I was disconnected. So now, I am caller #? again.
I’m happy with the pickup service I don’t mind them having holidays off but the thing of it is I can’t get the office to answer their phones ever they play this haunting music to where I want to pull my hair out after waiting 5 minutes for …
I called customer service to pay my bill and was promptly patched through to a real person, who was extremely courteous and helpful. Would highly recommend this business.
Blair was so helpful with setting up the rental. It’s been a breeze with set up and return. I would recommend using them if you need this type of service!
We used their services for 2 years and they were always easy to work with. Set up was easy and cancellation was just as easy. Friendly every time I called!
Blair in customer service helped me a couple of times today and all I can say is that I giver Her an A+ to the 10th Power . Very Friendly and Very Helpful . Thank you Peninsula Sanitation for you very much for your All around Excellent service !
I appreciate their service. Things were a little shaky after the takeover – but it’s leveled out now. I REALLY love calling our local office to pay my bill. The corporate connections are cumbersome and slow. When I mailed a payment it …
Contacted the office yesterday asking if I could trade my two containers for different ones. Blair was so very professional and courteous. Thanks so much for all your help. The replacements were delivered today!
Great customer service
Check you bill, they scram and double charge you!
Thank you so so much for letting us dump all the garbage that was left after the guy ran his car into our house.
Great Experience!
For anyone who thinks that peninsula sanitation is the same as the transfer station you are wrong The transfer station is a separate company it is Pacific solid waste not peninsula sanitation service
The staff is very professional!
It’s happened twice already where we have a few extra bags that won’t fit into their small enough garbage cans already, and we put them on the side of the can and they will leave the bags but dumb the garbage can, leaving the rest of the …
Terrible to try to talk to on the phone? Turned me away from ever wanting there service lol good gravy must be nice to turn away a new customer. Terrible, at phone comunnication
Great Company! Professional and friendly!
I rented a 300gal container for 2weeks. I needed it emptied 1/2 way thru, and they said that starts my 2wks over again! Delivery staff was very friendly and helpful when I needed the container in a specific spot for usage. I will use their services again!
They are not good to loyal customers. If they screw up they will come back at their convenience and get your garbage with no credit to you, but if you forget to leave it out then they will charge you an additional 38.00 to pick it up on a …
Worker had an attitude like no other because there was garbage in the box? I don’t pack my own cardboard and take it there so how was I supposed to know garbage was taped up in the box? I have somebody come in once a month and pack all my …
Trying to pay the bill. I’ve been on hold for over an hour & a half. Started in line as caller #3. Have progressed to caller #2 & still holding. Customer service is non existence since selling out to CA based company!!
I was customer for the past three years but recently moved from the area. I found the staff professional and helpful.
Customer service has always been very helpful
The line workers are amazing. The office staff is impossible. I have been trying to call for about a week now to straighten out my account. All I get is a robotic voice telling me I am caller #? When I finally did get through, I was disconnected. So now, I am caller #? again.
I’m happy with the pickup service I don’t mind them having holidays off but the thing of it is I can’t get the office to answer their phones ever they play this haunting music to where I want to pull my hair out after waiting 5 minutes for …
Blair was so helpful! Very quick, friendly, and easy to setup new service.
Most professional and friendly staff and drivers I have ever seen. Always can feel their smiles through the phone.
Setting up my service was super fast, affordable and easy. The lady on the phone was nice and amazing!! 🙂
I called customer service to pay my bill and was promptly patched through to a real person, who was extremely courteous and helpful. Would highly recommend this business.
Blair was so helpful with setting up the rental. It’s been a breeze with set up and return. I would recommend using them if you need this type of service!
We used their services for 2 years and they were always easy to work with. Set up was easy and cancellation was just as easy. Friendly every time I called!
Blair in customer service helped me a couple of times today and all I can say is that I giver Her an A+ to the 10th Power . Very Friendly and Very Helpful . Thank you Peninsula Sanitation for you very much for your All around Excellent service !
I appreciate their service. Things were a little shaky after the takeover – but it’s leveled out now. I REALLY love calling our local office to pay my bill. The corporate connections are cumbersome and slow. When I mailed a payment it …
Contacted the office yesterday asking if I could trade my two containers for different ones. Blair was so very professional and courteous. Thanks so much for all your help. The replacements were delivered today!