You will NEVER be greeted with HELLO, or HOW CAN I HELP YOU? Or Have a good day! Very unprofessional!! Only had my account 3 days and already closing it..good luck!
MY EXPERIENCE WITH THIS BANK HAS BEEN ALL JUST A BANK THAT HAS SO MUCH PROBLEMS ONLINE BANKING EVERY WEEKEND THEY CLAIM i forgot my info to get in the acct.and it is far from the problem the system is the problem and I REALLY DONT THINK …
Switching banks soon. Over draft fees are outrageous, been with them for years and couldn’t even do a small loan for me. Not so great customer service either.
I did not know when I applied for a mortgage that they use First Heritage Financial LLC for their underwriting. PLEASE RESEARCH THIS BEFORE USING THIS BANK. I had to restart my entire process. I also filed formal complaints with the MNLC and the NCUA.
Always happy to do business with Penn East Federal Credit Union. I have used the credit union many times for car loans and daily transactions and I am always treated great.
Penn East helped tremendously when my school district was on strike. I specifically was helped by Joanne, who is a manager; she eased my mind and made the process so easy.
I called to see if I could get an auto loan with this credit union. The first time I pressed the number option from the auto-answer robot to apply for a loan, heard someone pick up, then transfer me to a line where I got a gentleman’s …
Bank Manager, Judy Huhes was very professional, down to earth, and easy to talk to. She knew exactly how to help us with our banking needs. I would highly recommend Penn East and will continue banking with them.
Penn East FCU is a life saver. The staff is courteous and a pleasure to deal with. They were a life saver more than once when I needed them. Love the atmosphere and when you talk with any of the reps you do not feel like just a number but …
JoAnn was Super professional and most importantly ultra helpful. To me the most important thing was how expediently she completed my transaction. Nothing better than ease of doing business. Would highly recommend this bank to take a loan from. I have personally taken three.
When I visited the Davis Street Scranton office, I was very concerned about my present situation with the Scranton School District. Joann was very very reassuring that Penn East would be able to help me through this. The process was quite efficient and before I left I had some peace of mind. Thank you to her
I’m not quite sure of the name of the woman who helped my 16 year old daughter open her first checking account recently but she was so incredibly nice, friendly, and helpful. She made sure she had everything set up before we left, including …
Very helpful and informative. Quick and easy!
The whole experience was simple, professional and efficient.
Great neighborhood bank. Megan is wonderful and helpful.
Excellent experience. Highly recommend Penn East!
Horrible experience. Sick of the ridiculous fees. Bank anywhere else but here!
Nice bank, very helpful. Their loan rates are hard to beat.
Very nice and helpful tellers. I always have a pleasant experience.
You will NEVER be greeted with HELLO, or HOW CAN I HELP YOU? Or Have a good day! Very unprofessional!! Only had my account 3 days and already closing it..good luck!
Judy was a pleasure to deal with as always. Signing paperwork was a breeze. Thank you!
Great to deal with, Joanne and Penn East made the loan process super easy
MY EXPERIENCE WITH THIS BANK HAS BEEN ALL JUST A BANK THAT HAS SO MUCH PROBLEMS ONLINE BANKING EVERY WEEKEND THEY CLAIM i forgot my info to get in the acct.and it is far from the problem the system is the problem and I REALLY DONT THINK …
Switching banks soon. Over draft fees are outrageous, been with them for years and couldn’t even do a small loan for me. Not so great customer service either.
Your bank has been great for us, although the business account hard to get credit on but personal accounts are great!
For the love of God, never ever depend on the FCU VISA debit card while traveling internationally, no matter how they reassure you it will work. …
I can’t say enough about how easy Penn East to Bank with. From refinancing to every day transactions it is a breeze and always pleasant.
I did not know when I applied for a mortgage that they use First Heritage Financial LLC for their underwriting. PLEASE RESEARCH THIS BEFORE USING THIS BANK. I had to restart my entire process. I also filed formal complaints with the MNLC and the NCUA.
Always happy to do business with Penn East Federal Credit Union. I have used the credit union many times for car loans and daily transactions and I am always treated great.
Judy was fantastic helping my 19 year old son finance his 1st vehicle. Very meticulous and nurturing in educating my son on the process.
Penn East helped tremendously when my school district was on strike. I specifically was helped by Joanne, who is a manager; she eased my mind and made the process so easy.
I called to see if I could get an auto loan with this credit union. The first time I pressed the number option from the auto-answer robot to apply for a loan, heard someone pick up, then transfer me to a line where I got a gentleman’s …
I refinanced my auto loan to a lower interest rate and also recieved $100 for doing so. Win, Win for me! Great customer service also!
Superb experience! It was so easy to complete all my banking needs! Josephine Léo was simply amazing: professional and very courteous!!
Bank Manager, Judy Huhes was very professional, down to earth, and easy to talk to. She knew exactly how to help us with our banking needs. I would highly recommend Penn East and will continue banking with them.
Penn East FCU is a life saver. The staff is courteous and a pleasure to deal with. They were a life saver more than once when I needed them. Love the atmosphere and when you talk with any of the reps you do not feel like just a number but …
JoAnn was Super professional and most importantly ultra helpful. To me the most important thing was how expediently she completed my transaction. Nothing better than ease of doing business. Would highly recommend this bank to take a loan from. I have personally taken three.
When I visited the Davis Street Scranton office, I was very concerned about my present situation with the Scranton School District. Joann was very very reassuring that Penn East would be able to help me through this. The process was quite efficient and before I left I had some peace of mind. Thank you to her
I’m not quite sure of the name of the woman who helped my 16 year old daughter open her first checking account recently but she was so incredibly nice, friendly, and helpful. She made sure she had everything set up before we left, including …