I pray no one will ever have to deal with this company I have bin played around with after being hit by one of there clients for 3 months and I can onisly say that this company is a bunch of scam artist so if you have to deal with thim May god have mercy on you because your in for a trip
Quite frankly this low cost insurance isn’t worth the terrible customer service that you could say exists but getting through to someone is impossible. Numerous messages get no repsonse.
Very condescending and treated me like a scammer trying to get something that I shouldn’t and the “estimator” over looked an area and I called them up and this one guy (Mike Dil***) said yeah sure tell you what I’ll send the same estimator …
Hit a deer at 5 a.m. wed. Totaled my car and with the help of Brian Deist, I pulled in the driveway at 7 p.m. on thursday with a new car. You folks are awesome and tysm for acting so fast on my claim!
Do not trust this unethical and immoral company with your hard earned money! This fraudulent company’s rating on google and other sites should be a sign to stay away!!!
Car got hit by one of their insurance holders and I wasn’t provided with a rental car and have not received the check for my vehicle! Even after 2 months of waiting! They also “stole” my car, they took it from it’s location without informing me while it was still in my name
Unless im not aware of how this happens again, why would my insurance go up if i have been a good driver and the only accident that happened wasn’t even my fault. ?? You guys didn’t spend a dime and your raising my insurance fir what reason? Im so about to switch real quick.
Kathy Contor has been nothing but horrible to work with. She has a very disrespectful attitude. She seems miserable every time we speak on the phone. Good luck to anyone that has to deal with her! But on a somewhat positive note.. everyone else that i have spoke with was more positive and helpful.
No one ever answers the phones and it has taken now, 3 weeks to write me a check for my car thst was deemed totaled. Not only do we not have the money for our car but now they are demanding we take the rental back! Like why am I being inconvenienced!?!?
Call them if you want to wait 20 minutes to speak with someone. Pretty terrible rates and customer service. How is it that after switching from you to Erie Insurance, my rate went down 50%? Why have I’ve been overpaying to you jokers all this time is beyond me
So, apparently, they charge $60 when you switch your car insurance to a new car which they don’t mention when you call for a quote on how much the new car is going to cost to insure. RIDICULOUS!!! I have NEVER in my LIFE heard of such a fee. Just wow. Leaving them now.
My car had slid down my driveway during a snowstorm ,wasnt even running and noone in the car. Filed a claim,(first claim in 13 yrs) just to find out that somehow the car i bought was not on my policy and ive been paying a premium on the car …
A Big Let down here!!,, I SEARCHED ONCE ON THE INTERNET AND ANOTHER COMPANY SAVED ME ALMOST $200. So I called penn customer service to discuss it their person seemed unconcerned, no ideas to save me money, so I decided our family would …
If I could give this company negative reviews I would. Insurance rates are through the roof, no one is ever available to take your call, and if you sign up for autopay they won’t stop charging your account even after you cancel. Guess I’m going to have to change bank accounts and hire an attorney. Worst company EVER!
Got an auto loan from pen fed for my 370z, they asked me to provide them with my insurance, i did and they still went ahead and enrolled me without my permission for penn national Insurance. and try to charge me 900 dollars for nothing. its all a scam to get their insurance more customers with high prices. STAY AWAY FROM THESE PEOPLE!!!!
I got in a accident almost 2 weeks ago that was 100% ther other drivers fault . I had to pay $260 ot of my pocket for a tow. I have to pay out of my pocket for a rental car . I have to pay for storage at a repair shop because the cats not …
Hit a deer 12/28..my car is still in the shop. Took a day for appraiser then because of the new year holiday the shop received the approval on the 3rd. Ran into additional expenses the appraiser has to come back and the shop is waiting once …
Please stay away from this fraudulent insurance company. Penn National is a scam. I had my driver mirror broken and now have check mirror on dashboard. All efforts to get this issue with Michelle Hilger and Regina Cunningham have failed. I …
Terrible customer service and appear intentionally designed to avoid paying for expenses. Worst of all they don’t have preferred repairers but insist on using 3rd party assessors to approve any repairs your actual repair shop want to do. …
Now over a year later my claim is still open, apparently the other party keeps submitting bills (at least that has been the excuse for the past 3 months now) is there no cut off for medical bills? HORRIBLE!!!!! 7/27 I was in my first …
Worse experience. Took almost 2 months to get my vehicle in the shop because of there slow pace. Then when i go to drop it off they neglected to tell me half the info needed for my rental vehicle then can’t get in contact with them then …
I dont usually go out of my way to review things, but everyone should know to just avoid penn national. my 3 month old car (which was parked in front of my house) was totalled by another driver who had Allstate (also a terrible company to …
I got rear ended on april 20th and they accepted 100 percent damage april 24th and its now August 6th and still havent received the check for the damage or actaully anything. Took 2 months for them to send out someone to even look at the …
This insurance company is terrible to deal with! They do not have the client’s best interest at heart. They take forever to process claims! They take weeks just to call back! …
Probably the worst if not the worst insurance company to do business with. They do not pay their claims and the extra costs have to be paid by us the customer. TERRIBLE COMPANY
Recently my wife hit a deer with her car. We filed a claim and was told we would receive a call within 24-48hrs from an outsourced company (White Hall) that handles the estimate. After 72hrs we had to contact Penn National to get the …
Got hit by one of their policy holders on 12/27. I was told I’d get contacted later that day by my adjuster (Meghan Campbell), and the appraiser should be at my house by the next day. No call and no appraiser. Their call center is …
Unless your calling thus agency to give them money good luck getting ahold of anybody this is so overpriced low quality service go with state farm liberty mutal or an actual known brand of insurance it took them 14 weeks to pay my total loss claim
Don’t waste your time with this insurance company they do not care about customers at all. Gave me great rates but after having to file a claim with them I’d rater pay more and get better service from someone else
WORST WORST WORST insurance to deal with. I can do only negative reviews to this HORRIBLE INSURANCE with MJ MODI WORST ADJUSTER.
I was unlucky to get hit from a driver Witt their insurance. …
This “insurance “ is a joke. They play with people laughing at their bad experience with their bad drivers.
Horrible company with horrible adjusters. …
Trash company. Will not go to bat for their customers and I need to sue to get money back from them.
Nice
Very clean
Very nice company.
They dropped coverage on me
Lack of response, poor service, rude…stay away.
Secret location of the social security disability office.😮😁 …
Terrible experience. Ppl on phone were very rude and they work extremely slow.
Very unsatisfied with service after an accident in which the other party was ay fault and got a citation.
Great company to shop insurance.
Kenneth Findley has been horrible to work with, also. Who are these people and how are they employed?
I had this insurance at one time for my car and I was glad I could cancel the policy because this company was horrible.
Worst insurance to deal with ever called multiple days in a row leaving a very detailed message got no response back would rate 0 if I could.
I pray no one will ever have to deal with this company I have bin played around with after being hit by one of there clients for 3 months and I can onisly say that this company is a bunch of scam artist so if you have to deal with thim May god have mercy on you because your in for a trip
Customer service is rude and they take forever to get back to you. They are trying to avoid paying the claim.
Terrible company who does not honor their mission statement. Their coverage terms for hail damage are 1/2 their competition. Stay away.
Real good staff security guard from 2pm-10pm is very polite and helpful
Quite frankly this low cost insurance isn’t worth the terrible customer service that you could say exists but getting through to someone is impossible. Numerous messages get no repsonse.
Very condescending and treated me like a scammer trying to get something that I shouldn’t and the “estimator” over looked an area and I called them up and this one guy (Mike Dil***) said yeah sure tell you what I’ll send the same estimator …
Hit a deer at 5 a.m. wed. Totaled my car and with the help of Brian Deist, I pulled in the driveway at 7 p.m. on thursday with a new car. You folks are awesome and tysm for acting so fast on my claim!
Do not trust this unethical and immoral company with your hard earned money! This fraudulent company’s rating on google and other sites should be a sign to stay away!!!
Car got hit by one of their insurance holders and I wasn’t provided with a rental car and have not received the check for my vehicle! Even after 2 months of waiting! They also “stole” my car, they took it from it’s location without informing me while it was still in my name
Unless im not aware of how this happens again, why would my insurance go up if i have been a good driver and the only accident that happened wasn’t even my fault. ?? You guys didn’t spend a dime and your raising my insurance fir what reason? Im so about to switch real quick.
Kathy Contor has been nothing but horrible to work with. She has a very disrespectful attitude. She seems miserable every time we speak on the phone. Good luck to anyone that has to deal with her! But on a somewhat positive note.. everyone else that i have spoke with was more positive and helpful.
No one ever answers the phones and it has taken now, 3 weeks to write me a check for my car thst was deemed totaled. Not only do we not have the money for our car but now they are demanding we take the rental back! Like why am I being inconvenienced!?!?
Call them if you want to wait 20 minutes to speak with someone. Pretty terrible rates and customer service. How is it that after switching from you to Erie Insurance, my rate went down 50%? Why have I’ve been overpaying to you jokers all this time is beyond me
So, apparently, they charge $60 when you switch your car insurance to a new car which they don’t mention when you call for a quote on how much the new car is going to cost to insure. RIDICULOUS!!! I have NEVER in my LIFE heard of such a fee. Just wow. Leaving them now.
The worst company I’ve worked with in a long time. Awful customer service and awful hours. …
My car had slid down my driveway during a snowstorm ,wasnt even running and noone in the car. Filed a claim,(first claim in 13 yrs) just to find out that somehow the car i bought was not on my policy and ive been paying a premium on the car …
A Big Let down here!!,, I SEARCHED ONCE ON THE INTERNET AND ANOTHER COMPANY SAVED ME ALMOST $200. So I called penn customer service to discuss it their person seemed unconcerned, no ideas to save me money, so I decided our family would …
If I could give this company negative reviews I would. Insurance rates are through the roof, no one is ever available to take your call, and if you sign up for autopay they won’t stop charging your account even after you cancel. Guess I’m going to have to change bank accounts and hire an attorney. Worst company EVER!
Got an auto loan from pen fed for my 370z, they asked me to provide them with my insurance, i did and they still went ahead and enrolled me without my permission for penn national Insurance. and try to charge me 900 dollars for nothing. its all a scam to get their insurance more customers with high prices. STAY AWAY FROM THESE PEOPLE!!!!
I got in a accident almost 2 weeks ago that was 100% ther other drivers fault . I had to pay $260 ot of my pocket for a tow. I have to pay out of my pocket for a rental car . I have to pay for storage at a repair shop because the cats not …
Hit a deer 12/28..my car is still in the shop. Took a day for appraiser then because of the new year holiday the shop received the approval on the 3rd. Ran into additional expenses the appraiser has to come back and the shop is waiting once …
Please stay away from this fraudulent insurance company. Penn National is a scam. I had my driver mirror broken and now have check mirror on dashboard. All efforts to get this issue with Michelle Hilger and Regina Cunningham have failed. I …
Terrible customer service and appear intentionally designed to avoid paying for expenses. Worst of all they don’t have preferred repairers but insist on using 3rd party assessors to approve any repairs your actual repair shop want to do. …
Now over a year later my claim is still open, apparently the other party keeps submitting bills (at least that has been the excuse for the past 3 months now) is there no cut off for medical bills? HORRIBLE!!!!! 7/27 I was in my first …
Worse experience. Took almost 2 months to get my vehicle in the shop because of there slow pace. Then when i go to drop it off they neglected to tell me half the info needed for my rental vehicle then can’t get in contact with them then …
I dont usually go out of my way to review things, but everyone should know to just avoid penn national. my 3 month old car (which was parked in front of my house) was totalled by another driver who had Allstate (also a terrible company to …
I got rear ended on april 20th and they accepted 100 percent damage april 24th and its now August 6th and still havent received the check for the damage or actaully anything. Took 2 months for them to send out someone to even look at the …
This insurance company is terrible to deal with! They do not have the client’s best interest at heart. They take forever to process claims! They take weeks just to call back! …
Probably the worst if not the worst insurance company to do business with. They do not pay their claims and the extra costs have to be paid by us the customer. TERRIBLE COMPANY
Recently my wife hit a deer with her car. We filed a claim and was told we would receive a call within 24-48hrs from an outsourced company (White Hall) that handles the estimate. After 72hrs we had to contact Penn National to get the …
Got hit by one of their policy holders on 12/27. I was told I’d get contacted later that day by my adjuster (Meghan Campbell), and the appraiser should be at my house by the next day. No call and no appraiser. Their call center is …
Unless your calling thus agency to give them money good luck getting ahold of anybody this is so overpriced low quality service go with state farm liberty mutal or an actual known brand of insurance it took them 14 weeks to pay my total loss claim
Don’t waste your time with this insurance company they do not care about customers at all. Gave me great rates but after having to file a claim with them I’d rater pay more and get better service from someone else
WORST WORST WORST insurance to deal with. I can do only negative reviews to this HORRIBLE INSURANCE with MJ MODI WORST ADJUSTER.
I was unlucky to get hit from a driver Witt their insurance. …
This “insurance “ is a joke. They play with people laughing at their bad experience with their bad drivers.
Horrible company with horrible adjusters. …