Penn State Health’s flagship 610-bed medical center, Penn State Health Milton S. Hershey Medical Center is central Pennsylvania’s only locally based academic medical center. A Magnet-designated hospital since 2007, it provides high-level, patient-focused medical care. The Milton S. Hershey Medical Center is the only medical facility in Pennsylvania to be accredited as a Level 1 trauma center for both children and adults. Hershey Medical Center shares its Hershey campus with Penn State Health Children’s Hospital, Penn State Cancer Institute and Penn State College of Medicine.
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500 University Dr, Hershey, PA 17033
Amazing medical facility. Doctors, nurses, staff and all personnel and facilities are all first class. Wouldn’t go anywhere else.
My son was running a fever of 103.5 and his heart beat was 147 beats per minute having trouble breathing and in and out of it carlisle hospital said there was nothing they could do for him they told me to take him to hersey hospital they …
My first ever admitted in a hospital for orthopedic surgery. It was really awesome and the treatment I got was so good that everyone involved; all the staff were humble and helpful.
Awesome hospital. Took my son in last night 11/26/17. Nurses and doctors were wonderful. Treated us great and took the time to listen and talk to us.
I recommend this hospital because the doctors and nurses are sooo awesome! I had the best care I can ever have when I was in the hospital for a few days. I was diagnosed with Crohn’s disease 2 years ago and I have been going there ever …
Absolutely horrible sat in the emergency room for 8 hrs, no answers. When questioned about the results we received on the portal was told it could be anything ….. absolutely trash
They were not letting me sleep and they were constantly touching me with needles and they were forcing me to wear a sticker thing and they were holding me down and lecturing me and they were bad at finding a vein for me.
For anyone who has cancer, especially Stomach/Esophageal, DO NOT go to Penn State Hershey Medical. It is a death sentence from the time you walk into the cancer center. You are nothing but a guinea pig. The doctors are inept as are the …
Doctors and nurses all did an amazing job on my brother for his stay. And he had a lengthy stay. Everyone has a positive attitude and was more than willing to do more than any of them really needed too
My husband was a patient at Hershey for a long time. I thought the nurses and staff were the most kind, friendly and compassionate people i had delt with over 7 months
Wow very happy with hmc with my 3 year old granddaughter at the children’s hospital and with my mother-in-law kaw in several times this year with end stage COPD …nursing and Drs in both areas were awesome !!! ICU nurses , hospices and …
All the medicine now days is no prefect but Penn State tries ! Many kind and intelligent medical professionals are working here to serve their community . Thank you
On 6/19/21 I was having a very painful experience and checked into the emergency center. I was very pleased with the great attention and care I received from Dr. Jennifer Roper, RN Frank Kratz, and Javed Yasin. The only reason I remember …
Penn State Healthcare facilities are the best in PA. We are very lucky to have this incredible medical facility that has many specialists in all fields.
They offer great medical care, they get 5 stars for the care they give. However the maze to get to where you are going I’m going with 4 stars. If it was easier to find out where you are at and where you’re supposed to go to find the person you are visiting. I would give 5 stars on all counts.
Very poor service in emergency room, my husband has been sitting for hours in extreme pain, noone is helping him. Others are waiting as well. I don’t recommend Hershey ER
Just had an experience in surgical specialists with the tone of a faculty/receptionist person. Her tone of speech along with her demeanor needs to change. She is training people?
A terrible hospital, ripe with discrimination (especially financial discrimination, and age discrimination). Don’t bother with them if you have Medicare or Medicaid, or if you are on pain medication (even if someone else is prescribing). If you make an appointment, expect to have your time wasted and be treated like human garbage.
The only reason they get 2 stars is bc they did their job. It just took 8 hours for a xray that mind you they already had. Also to put a cast on (20 mins tops) it’s sad to see people that are supposed to save your life and help you out to …
My girlfriend was suppose to have wrist surgery. Twice we attempted to have the surgery done taking off of work. Each time we weren’t able to get the surgery due to lack of information from the staff. Doctors & staff are not on the same page. Can’t imagine if my girlfriend actually got the surgery what they would have messed up!
Was here for Covid just simply needed a bite cause my job was stubborn and it was late bud it took 6 hours and when I asked to be discharged they refused
Was their for 8 hrs and Doctor didn’t know what other co-workers were doing. Doctor said he will be right back so he can review my X-Rey and never returned. So gave up after 8 hrs. I walked out and no one was concerned about my auto accident.
Meg and Matt in the er were friendly professional and knowledgeable. Jaime in recovery was very attentive and sweet. Every attending and resident were understanding and very detailed oriented. Our experience with the entire pediatric department was amazing
Honesyly I’d give a ZERO RATING if I could to explain the lack of help we received. Absolutely horrible experience last night. Waited almost 5 hours with my 2 year old daughter just to be told that, “No doctor has even signed up to take her …
Dr.man was the worst doctor i have ever met. rude attitude but yeah these doctors know everything much like our political leaders
just a terrible place and terrible doctors!!! I will never go here again
Went in to the emergency room with an EMERGENCY, just to sit in a room for 3 hours and receive 0 help. Thanks a lot, for literally nothing, last time I checked, hospitals were supposed to HELP people? Needless to say if you have an actual life threatening emergency, you better go somewhere else.
The receptionists at UPC 2400, gastroenterology, are extreme rude and don’t understand what people go through. They are not comforting or understanding of patients dilemmas. We have been coming HMC since my daughter was born 21 years ago and I’ve never been more upset and mad.
Long story short I left work early because I wasnt feeling good. And hardly made it out of the parking lot. Pulled over and called my Grandpa; he took me to the er. They said that my license would be temporarily revoked and would need to …
I went from a one star because the wait was very long…very but once back into the ER room the staff was excellent! Great care. If the wait was shorter 5 stars would be in order. Thank you for looking after my wife.
Visited the Harrisburg location and had two of the worst customer service experiences I’ve ever had. The first was a billing issue which was never resolved. The second issue was when my insurance changed, HMC was to provide my insurer …
Sat in the er waiting room for 31/2 hours with my boyfriend and still not seen by a dr while numerous people came in after and were taken back. They say they go by acute cases but after watching people sit and laugh and joke around it seems they better rethink their strategy. Never again!!! Will we come here.
Terrible experience. They don’t know how to take care of or treat children.
HMC is the best in all areas of treatment: cardio, vascular, transplant, optometrist, they have all been top notch.
They want to talk about how they care about their staff and patients. They boast about their rewards they get for being such an excellent hospital. Did you know that nurses don’t really get any discounts when they go to a doctor??? Really?? …
Had an appointment with Dr. Suzanne Morrill for a second opinion. She was informative and helpful in providing details that will assist me in pursuit of the best treatment option. Before talking with her, we were also provided good information from Dr. Geiger, a 4th year Resident.
After 2 consecutive ER visits at GSH in Lebanon and no answers.. We made the trek to Hershey Medical. All the staff from check in, the nurses and doctors were awesome and got to the root of the problem. Thank you so much Hershey!
Horrible scheduling problems. Very unorganized! Would never ever recommend.
Will not return!!! This was my experience old but still true daughter had clogged tear duct
Went to appointment and tried to check in only to see a sign asking for $5 with …
The most ill-informed, mismanaged, negligent and unprofessional healthcare facility I’ve ever been to, & I’ve lived all over the US. Was warned before moving here that it’s basically a glorified teaching hospital. “Patient Relations” dept …
It is a medical facility. It is clean. All the workers were helpful.
This hospital will be elite the same day the football team will—Never! There is no accountability with the majority of the staff. My mother waited hours for a doctor after having continual seizures. Tried to talk her into going to Johns Hopkins or the Cleveland Clinic – that will happen immediately after walking out the door
I am a heart patient with 54 heart catheterization and 22 stents at the beginning of this week I had to go to Hershey medical center for chest pain and had to wate for 2hrs in the waiting room this is the same thing west shore …
Went in with severe abdominal pain, they scanned me and sent me home saying the scan came back and everything looked normal. “Most likely an upset stomach” so on my way home they called me saying they misread the scan and my appendix was …
My wife had spinal fusion surgery 4/3/18 and she was sent home with less than 4 days of pain medication now she is in so much pain she can’t do anything but cry. I called multiple people and all they will do is leave messages for her Dr. Where is the patient care that you hear so much about all we got is broken promises and PAIN
Had to have bloodwork done at their Camp Hill office. They said 45 minutes. I stayed because of the drive. It was 1 hour and 15 minutes and I’m still waiting. And the people went to lunch leaving one person to do tests and take labs. Not coordinated at all!
My son goes to college close to the hospital and needed to have emergency surgery for an umbilical hernia. So instead of bringing him home for the surgery we thought it would be best to take him here since he was close. THAT WAS A BIG …
I love this Hospital! Yes, it’s a little confusing navigating it while they expand and remodel, but they are growing! From the cheerful and very helpful volunteers to my Pulmonologist whom I absolutely love, Penn State Health is great!
First the food selection is terrible. The rooms are dirty, paint on the walls chipped and faded. The biggest problem is the drama staff. They have an intercom system where they listen in on the patients and visitors. This is a violation of …
Place has saved my Fathers life. Liver transplant and the staff was amazing. My Family lives in the Lehigh Valley so Hershey is not next door. But when my Dad has a problem if the trip can be made this is the spot.
Wish there was less stars to use to rate this place. Had an appointment here & was given specific directions & used them. When I️ pulled up, 2 workers outside had no clue what entrance that was & then a few more workers inside had no idea …
What sort of medical establishment sends $70 into collections? I am appalled by this. This may be the first time in my life that a medical bill messed up my credit.
Honestly cooperate greed and lazy radiologist. Went to get an xray for a potential fracture in my wrist on friday. Then to be told I can’t get the results till next week because radiologist don’t work on the weekends? Shows a complete lack …
Thrown out and security called on me in direct violation of HIPPA law and CDC guidelines for trying to be with my wife for allergist appointment. Told by patient services and dept of health they clearly are in the wrong but no apologies except by security who clearly seem bothered with this unnecessary annoyance
I’m no stranger to the medical field for taking care of my wife with Fybromyalgia over the years but with the devastating news of cancer for our daughter at stage 4 I was ready for war! Much to my surprise the Childrens Hospital here made a …
One of my law enforcement brothers was wounded during duty by being assaulted by an inmate. Dr. Guy Slominski left my partner with absolutely no treatment plan and refused to refer him to a neck surgeon. Repeatedly stated nothing was …
Most of the people who are giving them 1 star are people who didn’t come to the ER with an emergency and had to wait, or people who don’t understand HIPPA is a law. I love all the doctors who work here and trust all of them to treat me. I …
Misrepresented who they were. A nurse answered to Doctor. They did my family wrong.
Choose to travel to Hershey to have ACDF surgery. Facility staff was great, polite and knowledgeable. …
Had a knee replacement by Doctor Nickel. Very positive experience from my first visit to the last. Bedside manners were excellent. The support staffing was just as good. My RN Breanna especially. Wish I had her last name to mention. I rang that bell and someone was right there for me. I highly recommend this facility. Matt Breon
I use the endocrinology department at this hospital. A while ago, I was given a new dosage, but for some odd reason, only half of it was sent to my pharmacy since it required two different medications. Since I was under the assumption I was …
My 8 year old little girl suffered for over three months in severe hip pain. She was passed around from pediatric doctors to orthopedic peds. doctor to the peds. Rheumatologist who dismissed her low grade fevers, continuous diarrhea and …
Not even one star. My 53 year old son-in-law trusted the surgeons at Hershey to perform a delicate, serious operation. After only three days they discharged him. He was back in the hospital within 48 hours. Doctors, nurses seemed …
After accompanying my husband to Dr. Ayanardi’s office recently as a new patient, our experience was nothing other than exceptional. Each employee we encountered was smiling, happy and helpful. The doctor and his P.A. (or resident, as I …
My wife was recently hospitalized for a few days. Valerie F., on the 3rd floor, was an exceptional nurse. My wife says the best nurse she’s ever had. She was kind, compassionate, and made my wife laugh after a bad experience with another nurse. If you’re ever unfortunate enough to be in the hospital, we hope you have her as a nurse.
The most amazing, kind, accommodating, thorough, knowledgeable, compassionate, trustworthy hospital who employs the most brilliant staff. I cannot say enough. I cannot wait for them to move into Lancaster.
Bill pay it terrible it is a automated system, I have tried several times and need to speak to someone and the system hangs up.
Was told by my PCP to take my child to the ER to get an MRI. Got there and instead of giving her an MRI the doctor just gave her drugs to mask the pain. He didn’t care what was causing her the pain, all he cared about was letting me know how long he has been a doctor!
The staff are very friendly, now since it is a teaching hospital you should make sure you understand everything that is going on ,because they are human and mistakes are made, if you have someone there that cannot think clearly for themselves you should be there to make sure that you understand everything that is happening,
My daughter and I went to visit a friend on 12/20. We left the room while the nurses were checking him. While standing outside of the room waiting we were told we couldn’t stand in the hall. When I was in last year I had a very nasty …
A year ago I went to the dermatologist here after calling and being assured by the staff that it was COVERED after a $40 copayment (which I paid). I just found out they sent me to collections for $110 for the appointment. I was there for 15 …
Delivered my 9.3lb son here in June 2018. The labor and delivery unit was comfortable and clean! Lynn(older lady) was wonderful and made me feel very comfortable while I was dealing with contractions! She is such a wonderful women and takes …
I’m not a fan of hospitals or doctors but I must say that I’m very impressed with the levels of care, kindness, knowledge and professionalism that I’ve witnessed tonight. This also goes for what little I’ve witnessed of other patients. …
I visitd the Penn State ER on Sunday May 7 . Wanting to not get into to much detail. It was the worst experience I have ever had from an ER Visit. The doctor was unknowledgeable in his diagnosis. and was a waste of $100.00 dollar copay. I …
My 47 year old son has angino. He had a heart cathitor done. The doctor said he needs a ct scan done and they will call him for an appointment to have this done. 10 days later he is still waiting for ct scan of his heart. I consider this …
Service was terrible. I dealt with 4 residents who had no clue what they were doing or talking about. I felt as if I didn’t matter to any of them. My doctor Dr. Dossett came into the hospital 2 hours late because he was “on his tractor”. I …
I was flown to Hershey December 24th, 2017 after a horrible car accident I was involved in. I don’t remember much, but my parents told me how hard everyone worked to keep me alive and I thank everyone that was there so much! I wish I could …
All the people – nurses, doctors, techs, social workers, physical, occupational, speech therapists, and other hospital personnel – are to be thanked for the fantastic consistency of washing in and out of patients’ rooms! For as important …
Dr Esther Yoo 3rd year resident is a very rude, Indecisive and has very poor bedside manner . She asks you a question, then cuts you off when you are trying to answer the question .Dr Yoo and scheduling promised me I would see an …
Used to love this hospital but now the nurses are rude and are unwilling to do their job. Allowing some people to bring in children and others are not. I think Harrisburg is run better.
Such a great staff in the PICU! Just want to give special thanks to the nurses that took care of Jelehandrah Miracle Angel Farner Wright! Thank you so much for all that you did! She’s my little Angel now! God bless you all!
I was in for a scheduled right knee replacement on June 20th. That was scheduled since January. I had to arrive by 6:15am that morning of surgery. My Sister brought me in as I would be staying there over night in a bed and a room. Which I …
It is a shame how far this hospital has fallen in the last few years. Wish I could give minus stars.
Took my significant other here with a bowel obstruction. Anyone who has ever had …
The Hershey Medical Center Patient Portal is horrible. If you want to pay a bill, there is no way to find it unless you have the latest paper bill they mailed you. Each one has a different number on it so you have to be sure it is the right …
This place is awesome! The nurses and staff are extremely caring and considerate of how I was feeling and my needs. I’m expecting a baby in December, and when I had to go to them they made sure me and my baby were both healthy. Definitely coming back here in the future when needed! Thank you Hershey!
Dislike throwing all staff away because we had terrific care through decades and our entire family. Really helpful people at Patient Relations and various departments, terrific psych department. Loved Hershey. Had a 3 year nightmare where …
Went I the ER for an eye injury. Waited for an hour in the waiting room of the ER, finally got back to a room to wait an additional 2 hours. I asked several staff members if they knew when somebody would get to my room, all informed me …
Went for right ear surgery today, I have to say my doctor, and nurses, and OR staff was wonderful with me, and good to my mom who was my driver today! Just want to say THANK YOU!!!
I received excellent, compassionate care. I had pain and was seen very quickly by ENT. The staff were kind and professional. The doctor accurately diagnosed the problem and performed a minor surgery on the first visit. I felt better immediately and within days was pain-free for the first time in weeks.
I was born here. Everytime I’ve had any broken bones it’s always been taking care of from This wonderful hospital ! In 2014 at the age 19 I was In a bad car accident I was put on life support until life lion got there to take me to the …
Very unprofessional and inconsiderate. You should consider what other people have going on in their lives before you waste their time I’ve been waiting to have a scheduled c section since 6am, its now 10am. I can’t eat or drink anything …
Being a PSU Graduate I trusted this healthcare system, I thought since PSU was an amazing place for me the past few years that this hospital would be the same way. I have nothing but disgust for the way that everything is handled. I entered …
We were driving from Ontario to Florida when unfortunately my wife suffered a stroke in the truck near Hershey PA. She was taken by EMS to emergency. The e/r staff immediately recognized the symptoms and rushed her into ct scan. Long …
Worst doctor and hospital experience ever. In ER for heart racing 155 bpm, terrible body pain, blood in urine, migraine. Holiday weekend so couldn’t get in to see PC. …
I want to give this trash heep a 0 star but that’s not possible. This hospitals incompetence is the reason that my grandmother is no longer with us today, I never want to go to this hospital, I never want any of my family to go to this …
I was just a Pennstate Hershey labor and delivery ward with my wife. The took great care of my wife and my unborn son. They also took get care of me as the father. They were very helpful when it came to providing food credit so I could eat while I stayed there. We had a blast!
My five stars are for the Pediatric Oncology Dept. the nurses, staff, and doctors are amazing. The EMergency department has some work to do such as making sure to take my son off the board so he can go to his room rather than back to ER and …
I’ve been going to HMC for almost 10 yrs and have nothing but praise for the Doctors, Nurses, and Technicians at the center. I feel like a valued patient who is being given the best possible care, not a number. The staff are pleasant and …
The nurses were extremely rude. I was there for epileptic and non epileptic seizures and was constantly being yelled at and scolded. No one called my emergency contacts. And I was left in urine and feces for hours. I got there probably …
Read about this doctor and how he treated a law enforcement brother of ours. Our union will no longer have anything to do with HMC until Dr. Guy Slominksy is reviewed and held accountable for his failure to help our dear friend in need. I …
Hershey medical center you really need to get it together. I have never been so displeased in my life. Last night I went into the ER with extreme discomfort in my jaw and facial numbness along with sweating and ear pressure due to a severe …
Worst hospital ever. Sister got admitted via ambulance, was told “couldn’t find her on record,” took down my info and would call me back. I called back an hour for update – operator said “I gave your info for them to call. ” They like …
Came for help due to dizzy spells. I drive a lot for work and am afraid to be behind the wheel. I do not have a family dr and needed help with this as I feel unsafe behind the wheel. I’ve almost gotten into an accident every time I’ve …
Please go elsewhere. You would have better luck at Lebanon hospital. Went here because I was unable to walk because of my back. They could care less. I waited over 3 hours just to be ignored and given fluids due to dehydration and an aleve …
Worse hospital in this area. The nurses are never tested for covid they told me. Worse experience I have ever had with surgeons. Dr. Conner was the only good surgeon on that team. The rest were aweful. Go anywhere but here for the ER. I can see why their rating is so low.
Was seen in Neurology. Terrible doctor and terrible care. Had waited months for an appointment and I already had a diagnosis from another State, was looking for a new Neurologist to follow my care. He walked in and said he was discharging …
Came in the ER, sat in hallway for three hours o body informing me of anything. Got transferred to COVID wing, I was the only person in a bed with six others. They were more concerned with taking vitals and giving the gut shot every. Day so …
Our aging mother has transitioned through the HMS emergency room, in patient hospital, and rehab center on a number of occasions over the past several months. The staff and level of care she received at all phases of her stays there were top-notch! If you’re in need of care… our Mom and family 100% recommend HMS.
I’ve tried for weeks to get ahold of SOMEONE, ANYONE about the global fee aka cash price for prenatal care and delivery at their birth center. The website is a waste of time – inaccuracy after inaccuracy. The cost dept is a joke. NO OTHER …
Going to the hospital is never a “fun” experience, especially when you enter via the ER, however, I give them five stars after my recent experience. I woke up in the middle of the night with sudden, horrible pains and when we arrived at the …
Doctors always behind on appointments. I get they have other patients but don’t schedule them over my appointment. Spent 2 hours waiting at the eye doctor. No one let’s me know if she’s behind or not. All I get is sorry. Sorry don’t …
Labor and Delivery : Attitude from receptionist. Started in a triage room to labor bc no real labor rooms available. The curtains were see thru and there were workers on the roof. awesome. anesthesia was not available for epidural due to …
Best Hospital, Doctors, Nurses & Staff. I’ve been a cancer patient for almost 6 years. Dr Kesterson is The Best Surgeon. He has performed several surgeries on me for my cancer. I know there is no cure for my cancer but because of him & the …
Came here about a month ago. Waited at least 4-5 hours before deciding to leave because I felt better by then. Was never seen, yet they charged my insurance for medical care etc. Meanwhile while I was sitting there waiting there was a guy …
Had my son here in December of 2015 and they were wonderful with the both of us. My nurses were so kind hearted and compassionate. One nurse in particular, her name was Alexis, she was the absolute sweetest. Being a young mom they answered …
First off, let me say, I love all of my doctors at Hershey- they are wonderful. I’m sure it is the hospital policies that make everyone miserable- doctors, nurses, patients, staff, and families. …
I am 71 years old !! After I had done in about 10 or more hospitals in nyc Manhattan eye ear and throat , hospital for special surgery,Cabrini hospital, Astoria general,, metropolitan hospital‘flushing!! You name it me and my 43 year old …
Waited over 11 hours for belly pain diagnosis, left with nothing. Seen a Dr one time for maybe 10 min and that was it. Had blood work, X-ray and urine done and haven’t heard nothing 6 hours later they finally order the ct scan. Been 4 …
My wife was having issues with dizziness and pressure/pain in her head which was now affecting her vision. So being life, limb, or eyesight, I took her to the ER instead of waiting to get a doctor appointment. After sitting in the waiting …
I went to the emergency room today after going to med express. Med express sent me to Hershey Med center to have them remove the the rhinorocket and cortarize. The assistant to the emt said the bleeding will stop with the rhinorocket. They …
Unfortunately, we had to come here because this is only hospital in our area that had all equipment and specialists in one place. I must first state that the physicians and nursing staff are phenomenal. As for the rest of the staff, i …
The radiology department is amazing! I had taken my 4 year old daughter there for an MRI with sedation. As soon as we walked in we were greeted by the very friendly receptionist, she was very pleasant and so kind to my daughter, telling her …
10 out of 10 would recommend! Great staff and service! Waited on me hand and foot and I love the complimentary robes they give you when you check in. Very breathable. Most expensive stay I’ve ever had for not having free breakfast, but …
Hi ..I recently was admitted and treated at the penn state hershey medical center ..
During my stay there was a very nice and pleasant experience . The staff members …
My friend had to come to this hospital due to a seizure of unknown origin. The absolute worst staff ever. The off-going nurse started an IV which the oncoming nurse NEVER came to check on. I myself (who happens to also be a nurse) …
My second experience at this hosp. First with my significant other who had a stroke in 2018.He survived and is in rehab. (Thank you stroke center.) Second with my young son (39) who had a heart attack which also affected his brain. Both …
Went to the emergency room and waited for 5 plus hours just to be seen for 9/10 pain. Nurse tried to draw my blood and failed. Dug the needle further into my arm and failed. Staff is rude. I’ve come here a couple times and it’s always the …
I was reading all of the comments people have put and I am just appalled at how poorly these people are rating this hospital. The emergency room is going to be a long wait because PSHMC is an amazing and also very popular hospital. Many …
This is specifically a review of the 2nd floor MICU. I had a full blown heart transplant thru HMC and lived on the Heart and Vascular Unit for 5 months with Total Artificial Heart. I love the cardiac staff. I landed in the MICU due to …
Born here raised here probably die here hospital has grown ridiculously since my first time being born there….
First time with HERSHEY labor and delivery. I came to HERSHEY because after 10 years my husband and I were expecting our fifth child. I had prior four c sections. All in Chester county. And all bikini cut and back to back. 2005, 2006, …
Dr. Susan Merrill was fantastic with a major five-hour, tedious kidney surgery, and my father successfully arrived home four days later. This surgeon was very informative, patient, and family- friendly. Highly recommend hospital such that this urology surgical unit, nurses, and facility were all top-notch.
We are new in the community and prior to coming we did a considerable amount of research about the medical choices. We determined that Milton Hersey Medical Center would probably be our best option. Nonetheless, the after arriving and …
The Gamma Knife Team was amazing. I felt safe and well cared for. This team combines compassion and professionalism which allows them to excel at both patient care and the difficult procedures.
Thank you. 💜 …
Nurses scolded my family because more than 1 sibling attempted to ASK questions about my father’s care….how bout the PATIENT first!!
You know, when the family and patient, ALL want to be informed?! …
The care staff was fantastic but the records and medical orders were wrong multiple times
We met several times to straighten out the medications on her orders and they …
My mother was taken to the Hershey med center by ambulance, Er staff were very polite and knowledgeable. Special thanks to Chris. She moved onto the 6th floor and her nurse was Josh. What a wonderful experience Josh went way above with his …
DO NOT COME TO THIS EMERGENCY DEPARTMENT EVER
5 day After my husbands accident and 24 hours after he was discharged we were back in the ER with extreme abdominal pain and possible bowel obstruction. We …
The experience i had today was the worst . You ask to see your doctor find out they never paged him. My kid asked for a dressing to be changed didn’t get done when i was there and found out still not done. Also found out doctor was at hospital but wasn’t paged.
I have had 9 surgeries here, including a kidney transplant, all doctors, PAs, RNPs, and nurses have been wonderful. I have been admitted through the ER and depending on the level of my need I received either immediate attention or had to …
Dr. Vates had an attitude with me and was very dismissive. I’m guessing it’s because I have an anxiety disorder and so none of my complaints were taken seriously. This is the reason why most people with mental illness do not seek help for …
My brother spent almost 2 weeks in ICU and the step down unit. I have never met such a wonderful staff in any other hospital. The nurses and doctors go above and beyond! Adam, Anthony, Camille, Liz, Lauren, Anne, just to name a few of the …
This hospital charged $2543+ for a Doppler ultrasound through Children’s Health Group. When I questioned the bill using the hospitals own Patient cost estimator I got an estimate of $1174, confirmation #s PFE6965220000Q9Y & PFE6965220000QAG. Billing department was no help. Will not return and would advise anywhere else.
Was referred to Dr. Guy Slonimsky MD for severe issues relating to ENT treatment. Awful bedside manner. Did not want to do anything, and even after pointing out other issues that contradicted his other statements, I could tell this Dr. did …
Hershey Medical Center has sharply declined over the past 15 years.
My father was dying, was known for being an interesting personality, and I as …
They had been my provider for over 10 years. Cannot say enough about the MIGS team. However they are an administrative and billing nightmare since they upgraded systems. If you have private insurance beware. One fight was over two years for …
Never had a good experience there. The ER is always clogged with people seemingly just hanging out. I’ve had to wait hours for help while bleeding substantially from a severed tendon and large cut on my hand which required surgery to fix. …
My wife works for Penn State health so I have insurance through her. Every time I’ve had an appointment I’ve had a very negative experience. …
My husband has had excellent longterm care from Dr. Jessyca Lighthall at the Facial Nerve Disorder Clinic, and I also recently saw Jesse Hallam, PA for a foot problem and received great attention. My dad has had various successful …
My doctor’s office sent me to the ED because it eased the only place I could get a treatment he thought I’d need. About 11 hours in, no word. They took blood, urine, a CT scan. Can’t drink water. People are in hallways, the had no …
Dr Guy Slominski ENT – Horrible bed side manner. Will say one thing and then do another. Does not care about what the patient wants. Wasted $30 to wait for an hour only to be lied to because he doesnt want to do surgeries durint covid. Did …
Had an Attending who I feel did not want to try and help my daughter. His goal was to push her out fast without taking try consideration of her situation. It too the PA to actually listen and be willing to help. This is one downfall with …
Worst experience at an ER!!! After sister was admitted, her room was given away while she was getting a procedure, leaving us in a breezy busy hallway for hours! When I asked to go to my car for warmer clothes, I was told that I could not …
Went to the ER because my wife had severe pain in her lower abdomin. Was never given a room, we were sat on a bed in the hallway and after 2 hours of being ignored, we inquired about how much longer until we get the CT scan we needed and …
If I could give Hershey medical center emergency department zero stars I would. Granted all of my providers are through Penn State Health and are excellent this emergency department needs major and critical reform. My daughter has autism …
This hospital has always been good, but when you take off work to go with your daughter for a serious doctors appointment only to find out that only one parent can go into the room due to their fear. This is unacceptable in my opinion and does not provide for a secure and family friendly atmosphere in times of question and uncertainty.
This place is the Delorean of hospitals. It’s a legend, looks cool, shiny and fancy, but is completely malfunctional.
My kids pediatrician told us to come here. She called ahead, spoke to radiology …
I am, unfortunately, a mixed reviewer.
Let me start with the worst, then you can choose whether to keep reading on — I …
I had major surgery done on December, 10, 2019, i had nothing but problems ever since. Here we are almost 3 year’s later complaints of issues. Remind you i live 4 hours away!!! I get to see some one for about 5 minutes tell me to keep …
We really experienced a tough discrimination in the emergency, they said the patient alone but they let other husband and wife be together. That was not the first time. Before my son 2 years old had an appointment but they said only one of …
My dad is here currently. The hospital is clean and the staff is very nice. BUT it’s very upsetting that while waiting for a family member who’s upstairs visiting we can’t even walk over to Starbucks or the cafe for food or drink… …
Not worth it. Drove from Lancaster to take my daughter to the emergency room. Ever since I have been trying to sort a billing issue, but contacting anyone from the billing department is a nightmare. They keep screwing up my bill, yet when …
Our family has had several experiences at Hershey, and we’ve always been pleased with the outcome. They seem very caring, organized and professional, and they investigate every case very seriously.
Good Luck trying to get anyone to pick up the phone.I am not a big fan of Hershey Health.My doctor told me to call for hearing aids and you are put on hold for 1/2 hour to an hour until you finally give up and hang up the phone.I will call …
Sorry NO HEROS HERE… On April 7th I had to run my husband to his family doctor as he was having COVID related problems. The Doctors office had us arrive and enter via the locked back door, to make sure other patients were protected. …
Waited for hours in the ER waiting area that was packed wall to wall. The nurses would only come out every now and again to call 1 name ever 3 minutes to the point I got frustrated and left. Would not recommend going to that garbage place, it use to be great but after covid they suck so bad.
To start my daughter was brought into the hospital and admitted my wife and her grandmother brought her here they allow two people with her because of Covid. I her father came to Hershey for my daughter because she wanted me here I get here …
My daughter had a recent ER visit due to being hurt at Hershey Park. Other than the long wait (expected in an ER), and one assistant that seemed a bit impersonal/didn’t introduce himself, but did his job quickly, I am VERY pleased with the …
Hershey is the worst hospital I have ever experienced across the board. It’s like no one is running it!
Literally this is the worst hospital that I’ve ever been to. My husband has been having chest pains for months, and extremely high blood pressure and heart rate. Two days ago he started having pain in his left arm. This concerned us because …
This is an amazing hospital with a fantastic staff. I’ve been battling cancer for 3 years and everyone has been great. The only exception is the billing department. I’ve faithfully made payments every year for 3 years straight and they …
Hi..my sister is currently in your hospital. Her doctor is Jessica Harry and someone needs to take her license away. My sister has gotten worse in her care. She is refusing to give my sister the care she needs. The nurse can tell there’s …
My father has had to go to this ER twice in the past and has always gotten fast and great care from doctors, nurses, students and aides. My wife has also had both of our children there and both times we couldn’t ask for more caring and …
Hershey Medical Center ER and hospital gave me excellent service last month. I was patient in both the ER Covid Tent and later the ER because the ER was so packed and then the ER. I don’t understand the negative comments. Hershey is an …
This corporate group of health facilities are outright DISGUSTING. I made the HUGE mistake of using them for pediatric orthopedic type care for my son. They do NOT care about patients, they do what they want, without consulting patient or …
Don’t push pregnant women in and out both times my wife have waited multiple hours for sure considering going back to Welspan.
Nurse Jessica from the 6th FL off the Tundra Elevator IS RUDE! A LIAR! HAS ABSOLUTELY NO EMPATHY OR SKILL SETS TO DEAL WITH PATIENTS OR THEIR FAMILIES! These nurses and staff need to be held accountable and trained to have humanity skills! …
I would give zero stars if that was a choice. Dermatologist Todd Cartee did an unconsented skin flap and graph on my 93 year old father which has resulted in brain infection and dementia. Avoid this hospital and especially dermatology at …
They were patient and kind to me. They got my medical questions and addressed my pain right away. Unlike some others. I was told throughout my stay what was going on and what they we’re doing for me. When discharged, they also printed out …
I’m sharing details about a family member that was admitted at this hospital because of a fever protaining to a resent surgery, the ER nurse said they needed a covid test so when preforming the test she went up the nasal passage that …
I had a phone call with a Motility Specialist from Gastroenterology Dr Chandler Bani witch refuse to help me and sent me to a Gastro Clinic Jackson Siegelbaum in Harrisburg PA I was told by the Hershey Dr there is a Motility Specialist in …
I was treated like absolute garbage tonight after sitting in the ER waiting room with horrible chest pain. Over 11 hours spent for them to shrug and say they don’t know what’s wrong and discharge me. But 30 mins later and I still hadn’t been discharged! This hospital is a joke! Avoid it and their nasty attitude staff at all costs!
I’m giving one star when I would usually give more to this amazing hospital… but for the past 6 months I have been fighting to get my daughters eeg results and her mri results for her seizures from this hospital. No one calls me back or anything about anything. It’s frustrating more than words can describe.
first of all, this center is not very clean at all. and they kept my cousin there for 72 hours without even regarding the parents opinions. my cousin is super young so to do this without a parents okay. SEVERELY WRONG.
I went to the ER before midnight and checked in, they told me after checking me in that I should wait in the waiting room and they will get to me as soon as possible. After three hour of waiting my wife went to the checkout desk to find out …
Exceptional staff. This is where it matters!
I would trust no other hospitals with my life. Thank you for taking wonderful …
This review is on behalf of the Best team of Doctors at Hershey Medical Center.
Khalil S. Fayad, MD And Tyler C.Harte MD, work with my wife Luz Baena from the fort day we were admitted at the Hospital . They are a great Team , they …
I recommend any other place for medical care and service. The staff lacks empathy and compassion. Moreover, the place is filthy. I witnessed an individual ask a staff member where another restroom may be located. The one in the ER …
I just pulled a stitch out of my leg. The surgery took place 7 months ago and I told the nurse it felt like there was still a stitch left in. She said, “definitely not”. I think there’s still more too.
I don’t understand any of the negative reviews for this hospital. Its by far the best hospital in the area. I’ve been here A LOT since I moved to this area in the early 80s and never had a bad experience. I just went to the ER last night …
Brought my special needs daughter in for surgery. They called and said arrive at 2 Surgey at 3. Got here and they changed it. Surgery at 4 but now it’s after 5 and still waiting. She has not eaten since 9:30 last nigh,?so she is going on 20 …
Last week, a family member was experiencing unusual health issues. I realized they needed immediate medical treatment and decided to rush them to Hershey Med.
When we arrived in the ER, we were registered right away. We had not waited …
Very much the worst experience I’ve had at any hospital, and it wasn’t even for me. …
We were in Hershey on vacation and my daughter went into preterm labor and was brought to Hershey medical center. The staff was very friendly and helpful. The hospital is very clean and beautiful. I would definitely choose this hospital …
Founded with funding from the Milton S. Hershey Trust, the Penn State Hershey Medical Center provides many services to the local area and is now the largest employer in Derry Township. Their Life Lion Transport includes several modern …
My father was hospitalized at Hershey over 4 days. He had a seizure while being there.. thought he had a stroke beforehand. The ER was great, the doctor explained a lot and was wonderful. When my father was sent to icu, totally different …
My husband and I just walked just now as I wanted to be seen. I know how busy it is. And I already feel stupid for coming to an ER for this abdominal pain I’ve never had before. There was a line to check in and a young girl in light blue …
Pediatric Emergency Room is AMAZING. Brought my 7 month old here dehydrated with a viral infection and they were so helpful. Waited no more than 30 minutes before being taken back to a room where he was seen right away. All the doctors and …
My dad was there twice for a stroke. The first time Penn State sent him home and did not catch the stroke. The second time they admitted him. They had 5 different teams looking at him (cardio, neuro, radiology and more) — none of them …
We live in DuBois, PA, and I work at the hospital there, we drove 3 hrs to get here and I have been staying in a hotel just so my husband could get the best possible care for a major surgery. I would have traveled to the other side of the …
We had an excellent expedience at Penn State Health. My husbanda was out running and had a cardiac arrest and was saved with CPR and AED. He was rushed to Hershey Med and was taken directly to the cath lab. He had 2 stents put in and was …
This hospital is by far the best hospital my husband as ever been admitted to he loves it here, Doctors are caring and nurses and clerical personnel too!
Worse experience with these nurses. They don’t know what they’re doing and don’t care about the patients at all. My father who recently got a kidney transplant needed some blood drawn, it took nurses 2 hours to attend my dad. He needs to …
Came into the emergency room with my 11yr old son who was having seizures in their waiting room. They let us sit there for over 2 hrs and counting. I asked twice if someone could.please see him they are getting worse. I was told that all …
We have been in the ER since about 1:30-1:45. It is now after 9:00 pm. No one has had anything to drink or eat. The ortho docs said the would be back in an hour. That was about 2.5 to 3 hours ago. They have done numerous tests and told us nothing. There is absolutely no reason to wait all this time, but you are afraid to leave.
The nurses in the children’s wing are wonderful, I can’t give this place enough praise!
Unbelievably slow. In my time there, I saw more triage nurses come out to pick up DoorDashed McDonalds than I did patients actually getting triaged.
The best multiple myeloma specialist ever, Dr Raks!!! Thank you for all you do for us!!
My mom went to the emergency room it 5 hours before they even seen her and she only saw the doctor once and then at 3:30 woke her up and they said She was being released with her not even going over the discharge papers and they pushed …
First off. Was having A asthma attack and they told me to sit in the waiting room. Couldn’t breath barely..now there was literally two other people…this was 3am…after about 20 minutes which my inhaler thankfully got me through and it …
I came into the hospital having a miscarriage at 9 weeks. I was triaged..an hour later had some blood drawn, but I was ignored for 3 hours. No.one checked me at all. I overheard another person (she left) being told that there were no rooms …
My brother in 12/06/22 have a stroke and thank to the doctor and nurses today 01/12/23 my brother progress going better, god blessed you every one the work in here.
I have never really had a problem in the main hospital as far as my surgeries. During the time I had my surgery in the main hospital my nurses, anesthesiologist, and everyone that I encountered 5-10-22 was absolutely wonderful and made everything go smoothly. I can’t thank everyone enough.
I am a patient at the Cancer Institue. Until recently I would have advised any one and eveyone to go to Penn State Hershey to seek treatment. Recently there seems to be a major shift in the hospital and their treatment of patients. Today, …
Hershey Hospital turned into HARRISBURG HOSPITAL, I will never take my kids again, unless they CHANGE! Waited for HOURS just to have a talk! Then he said “hope everything turns out ok, see ya”
Used to be a good place to go. Now they’re impossible from scheduling to actually being helpful at appointments all the way through transferring medical records. Have requested medical records be forwarded to insurance providers and other …
I have no words to describe how our experience was…. if your looking for compassion and answers this is not the place to you. Nursing staff indescribably awful… doctors cold and heartless. No one cleaned my child’s room the whole 7 days …
The peds doctors are very nice as well as the surgeons. They took very good care of my sister. They did amazing on her surgery, and she was able to recover very fast. If you need to go to a pediatric hospital this is the one to go to!
Sitting in the ER we watched a older man ask 3 nurse to help him go to the rest room after he been sitting here for over 4 hours no one would stop and help him and when I went to the front desk to get him help the lady in the ER rolled her eyes and did nothing but call security but no help for the man stuck in a wheelchair
I was just here on Tuesday for a major surgery I had to stay overnight and I was moved over to the South wing and the hospital I had a registered nurse named Jill who was very rude barely checked in on me to make sure I was okay my heart …
Our mother came in with a broken femur, surgery scheduled for 11:30am, passed away at 9:30am. When my sister and I went to visit mom prior to her surgery, no staff was nearby. Alarms were going off, it took about (5) minutes to locate …
I recently visited the Emergency Room. My 6 week old son had a bad cough and wasn’t feeling well. I arrived at the same time as another couple with their newborn baby, around 9:15pm. They were taken back rather quickly. My son saw a nurse …
My wife had a scheduled hysterectomy with a time to arrive at 9am she’s been in the waiting room for 6 hours she’s still not in surgery, if you tell someone to be on time make sure your on time yourself.
The er is a joke I went coughing up blood and shortness of breath . Sat in the er for 12 hrs before I got a cat scan . I guess coughing up blood and not breathing is a medical emergency . I had nothing to drink or eat for 36 hrs
Don’t go there to use the emergency room! Unless you want to wait 13 plus HOURS?! If you like to wait, with nothing being done, then this is definite place for you, otherwise I’d use Lebanon ER.
ED for pediatric is absolutely horrible…my one year old preemie has RSV badly…urgent care sent us to The ED because she was wheezing…they failed to check on my daughter I had to constantly yell at the nurses to check on her pulse and …
Went to Joint @Bone PSH for a cortisone shot only. The cost was 2100.00 for a shot! I’ve had five before and never a bill like this. PSH is an network provider of my health insurance. My call before the appt stated from Highmark my copay …
The Dr my mother had was a sadistic demon. My mother was cognitive and aware but in a ventilator and her Dr some Indian woman in the Micu basically turned my mother’s ventilator off in front of me without my father present and without …
Dr. Yee is very disrespectful to patients. I had three appointments with him, and he was between 30 to 2 hours late to each of them. He is an oncologist, what emergency did he have on three consecutive visits? On the last appointment he …
Literally the second worst hospital I have ever been to. The worst is Carroll hospital in Maryland. Both of them heavily use PAs in their ED and insist you call them doctors. Also is it really necessary to keep patients in the ED for 3 days …
Thinking about that time i was having a mental breakdown (depression) and your security tackled me like a criminal and then threw me in a room where nobody would talk to me or acknowledge me for 3 days. Lights on 24/7 which is a common …
Don’t Go to the ER! Worst experience I ever had! Waiting for several hours with elderly people laying across bench seat and sitting in wheel chairs for hours too. Never tell u how long u have to wait when check in..never tell u should go …
Whoever does the scheduling for Dr. Kagg needs fired. I drove 2 hours to get to my appointment I was 10 to 15 minutes early. The appointment was for 8:45. The woman came out and said Doctor was 30 minutes behind! When I asked her why, she …
A doctor like a mechanic is about trust. I was injured on camera at Lowes in 2020. TBI.
They returned me to full work. After they said I was fine. I passed out spent 4 …
I was due for my year followup appt. regarding my knee implant on August 10 that was done on August 5 2021. I have been having pain and swelling issues lately that I wanted to address with the Dr. at this appt. They cancelled my appt. and …
After 5 hours with no care for trouble breathing im going to leave and find somewhere else to die. People have been waiting for 10hr in the ER and are having seizures in the waiting room. Im sure the Dr’s and Nurses are doing thier part to …
What a horrible health system Penn State Hershey is. No help whatsoever. 1st you wait hours to be seen. 2nd you still wait hours after you go to a room to be seen. This is not how a hospital should be run. Finally when you get a bill that’s …
I can’t speak on Hershey entirely, always ‘heard’ it was a good hospital and I am sure they have their good share of doctors and depts but I personally had a bad experience at ER waiting room …
Unreal my child is 9 and no one thought it would be a good idea to let me know that she won’t be seen for another 2 hrs! Shame on this hospital! She hadn’t eaten since the night before so she could be put to sleep for the MRI! And the …
Was flown here after a motorcycle accident in 1990 and afterward I told everyone about what a top notch Hospital this was!!! I told people if anything ever happens to them or a loved one, to insist they go to Hershey Medical Center. …
L&D is horrible. Some of the nurses are okay, but the one nurse tried to force me to stay awake for over 24 hours after my c-section because she didn’t want to ask the nursery to help me when I was falling asleep standing up due to …
Would give this 0. -5 if possible. Lost my job due to Reagan. She continuously filled out excuses and disability forms. But when asked by my boss and myself for specific forums and details she refused to do so. She was rude to my former …
Took daughter to emergency room, was in a ED room-not triage for over 8 hours, saw both ED physician and specialist but did not receive any nursing care during ENTIRE VISIT. When discharge instructions were presented-after requesting, a RN …
We were transported to this ED by emergency service. Family member had passed out at amusement park (over 90 degree day) was taken to first aid and was evaluated. Was suffering from dehydration and heat exhaustion. Dizzy, weak, light …
We had an appointment here today with Dr. Gniady and had a great experience from check in to check out. Everyone we dealt with were personable and so friendly. We got in before our actual appointment time and didn’t have to wait for anyone …
My 6 month old daughter had to be transferred to the PICU, I could of not asked for a better nursing staff for her. They were so excellent and compassionate and really explained everything and answered all of my questions. The doctors and …
I had a very good experience with Penn State Hershey hospital in the pediatric setting. My daughter is 4 months old and was having fevers for apparently no reason so her PCP office recommended me to take her to the ER. They called her in …
This place has outstanding chocolate pudding in the cafeteria. You should make a special trip just for this. Ya i do some surgery here occasionally which I believe is one reason that people come to hospitals when not seeking pudding; …
I ended up in acute liver failure at 26, scary, unsure and was well taken care of by each team member, and nurse. After being admitted into the hospital, every test they could run was ran, and they did all they could to give me answer. In …
We had an excellent experience in the ED yesterday. Our little guy was having some issues after an inpatient stay, and we went in to have him checked. We were triaged quickly and brought back to a room. Within minutes doctors came in to …