Tax services, Pennsylvania Municipal Service Company
We are one of Pennsylvania’s oldest fee and tax administrators who are helping citizens in paying their bills and taxes to authorities conveniently … See more
They Are The Absolute Worst Of Non Professional People. Ignorant and Rude..
Inconsiderate of others.. Con artist Company Needs To Be Shut Down..
Robbers!!!!
Worst company! The fees they charge aren’t regulated so they can do whatever they want! The city of Arnold lied when they told the taxpayers that switching to PAMS would save money for the residents! We need new people in office that will discontinue business with PAMS…they’re a bunch of horrible thieves!
horrible tax collection group. they cannot even explain how the fees are accrued. very rude customer service as well. it is odd why a boro would choose them. i’m sure it wouldn’t be for political reasons-
These people are criminal. I had a tenant not pay instead of informing me they waited till the bill was around 3 grand then shut off the water. After I paid it they sent me a bill for penalty and interest on an account with zero balance. Awful
Very rude when answering the phones no customer service skills. They need to train their employees on how to have good manners my 11 year old can probably teach them a lot better. I dont know if they are just miserable people and dislike …
Accidentally left 1 digit off of my checking account number when paying online. Charged me a $30 penalty and because I had an overage in my account with them just went in and took the $30. I asked them to show me the letter they got from …
Not sure why all the negative reviews. I’ve been dealing with them for over 16 years and never had an issue. When I called they were very helpful and kind. When I went in person they were very nice, helpful and professional.
This company does not follow proper procedures of responses regarding “return to sender.” I moved over 5 years ago and the company hasn’t updated their address book or even tried to locate me at my new address. I ended up receiving a call saying this company is submitting a wage attachment. Get it together…
If I could give them “0” I would, I call PA Municipal Service “the thieves!” They pluck your account a little at a time. So you pay on line and you get charged a fee, send the bill in the mail, and you pay for a stamp. I pay all utilities …
If I could give zero stars I would! Paper bills, never match bills listed online. I went online and paid my bill in full just 7 days ago. Got a letter yesterday stating I was delinquent $22.00 from July! WTH? This has happened several …
Accidentally paid my bill with my old bank account that I closed that was still saved on the account. I realized this immediately and put in another payment with my correct account. I then contacted customer service to let them know I …
Wonderful and helpful team at Oakmont PA Municipal Service. Whenever I’ve interacted with them, they have been very friendly, and I greatly appreciate their customer service.
Had to resolve a minor account error, the customer service representative was very nice and helpful. Took care of the issue within minutes. 👍👍 Thanks for telling me I’m not stupid, Liz 😂 You’re the real MVP …
Liz in CSVC was very professional and courteous, explained how the online payments are processed, what probably caused the posting delay and resolved the issue very quickly.
Had a billing issue and those involved were VERY helpful! Surprisingly for a utilities company, their communication and response time was phenomenal. Very impressed.
I spoke with Kim from Pennsylvania Municipal Service Company regarding some questions I had about a property that I manage in Oakmont. Kim was very friendly and was extremely helpful
Liz was the best… Handled updates to my online account like a pro and even waited on the phone to verify that I could log in without issue. Great customer service! Thanks, Liz!
Tina was VERY helpful with assisting me with an online payment. Being I wasn’t on the same page she was, she patiently helped me figure it out. Thank you Tina
Liz was fantastic providing all of the information I needed to make the best of a very unfortunate irresponsible tenant situation. Liz was thorough and explained each phase of the process and its potential outcomes. I was able to make the …
Ashlie was so nice and helpful. She helped me with my question and also made sure that I changed something on my account that would help us out and not get a service charge for using a debit/credit card. I give Ashlie high praises because she was so friendly and professional.
You pay the bill online and they charge a fee for that. You send a paper check from your bank’s bill pay and somehow it takes ten days to arrive, unlike the other bills, and you are hit with a 35 dollar late fee. This is the predatory tax collector we all need. Thank you for your awful, profiteering tactics.
I spoke with Emmy today and she was amazing! She took her time to explain my bill and walked me through the website to assist with payment information. She was patient, knowledgable and very professional. She went above and beyond to assist me. She is truly an asset to your company! Thank you Emmy!
Christina Lyons provided excellent customer service in helping solve a problem I had. She communicated quickly and clearly, and in my opinion went above and beyond her duties in order to help me. I am grateful to Christina and commend her for her dedication.
Agree with other comments made.
Will randomly get a bill for delinquent from six months ago.
Always helpful!
Straight up liars and thieves… Richard Lear the owner does nothing but stall to collect bad debits…
They Are The Absolute Worst Of Non Professional People. Ignorant and Rude..
Inconsiderate of others.. Con artist Company Needs To Be Shut Down..
Robbers!!!!
Extremely rude and aggressive staff.
Ashlie was great! Very helpful and knowledgeable.
The most miserable and rude bunch of nasty women who are so very unhappy in life that they take it out on everyone that calls!
I’m pretty sure they make more in late fees than actual billing. They just don’t give enough time. I have to take my checkbook to the mailbox!
Worst company! The fees they charge aren’t regulated so they can do whatever they want! The city of Arnold lied when they told the taxpayers that switching to PAMS would save money for the residents! We need new people in office that will discontinue business with PAMS…they’re a bunch of horrible thieves!
The woman I spoke with couldn’t have been more helpful, I hope you give her a big raise.
horrible tax collection group. they cannot even explain how the fees are accrued. very rude customer service as well. it is odd why a boro would choose them. i’m sure it wouldn’t be for political reasons-
These people are criminal. I had a tenant not pay instead of informing me they waited till the bill was around 3 grand then shut off the water. After I paid it they sent me a bill for penalty and interest on an account with zero balance. Awful
Very rude when answering the phones no customer service skills. They need to train their employees on how to have good manners my 11 year old can probably teach them a lot better. I dont know if they are just miserable people and dislike …
Accidentally left 1 digit off of my checking account number when paying online. Charged me a $30 penalty and because I had an overage in my account with them just went in and took the $30. I asked them to show me the letter they got from …
Not sure why all the negative reviews. I’ve been dealing with them for over 16 years and never had an issue. When I called they were very helpful and kind. When I went in person they were very nice, helpful and professional.
This company does not follow proper procedures of responses regarding “return to sender.” I moved over 5 years ago and the company hasn’t updated their address book or even tried to locate me at my new address. I ended up receiving a call saying this company is submitting a wage attachment. Get it together…
If I could give them “0” I would, I call PA Municipal Service “the thieves!” They pluck your account a little at a time. So you pay on line and you get charged a fee, send the bill in the mail, and you pay for a stamp. I pay all utilities …
My call was answered promptly, and question resolved quickly
If I could give zero stars I would! Paper bills, never match bills listed online. I went online and paid my bill in full just 7 days ago. Got a letter yesterday stating I was delinquent $22.00 from July! WTH? This has happened several …
Accidentally paid my bill with my old bank account that I closed that was still saved on the account. I realized this immediately and put in another payment with my correct account. I then contacted customer service to let them know I …
Wonderful and helpful team at Oakmont PA Municipal Service. Whenever I’ve interacted with them, they have been very friendly, and I greatly appreciate their customer service.
Liz was polite and knowledgeable. My call was answered and resolved quickly. A+ experience. Thanks again, Liz!
Phone was answered promptly by Liz who was helpful and resolved my issue without delay and answered a question thoroughly.
Emmy quickly took care of my questions, and revised our account set up as I requested. Excellent service!
Had to resolve a minor account error, the customer service representative was very nice and helpful. Took care of the issue within minutes. 👍👍 Thanks for telling me I’m not stupid, Liz 😂 You’re the real MVP …
Representative was friendly and knowledgeable. Gave great information. I hung up feeling great about the conversation. Thank you!
Liz in CSVC was very professional and courteous, explained how the online payments are processed, what probably caused the posting delay and resolved the issue very quickly.
Had a billing issue and those involved were VERY helpful! Surprisingly for a utilities company, their communication and response time was phenomenal. Very impressed.
I spoke with Kim from Pennsylvania Municipal Service Company regarding some questions I had about a property that I manage in Oakmont. Kim was very friendly and was extremely helpful
I called with a problem. They were so friendly and nice. Put me at ease and got my problem solved in a few minutes. 👍 …
Emmy really help me out today she is a very nice women an she should be recognized for a wonderful job that she is doing thank you
Liz was the best… Handled updates to my online account like a pro and even waited on the phone to verify that I could log in without issue. Great customer service! Thanks, Liz!
Ashlie was knowledgeable and helpful in resolving my issue. She directed me onto the website to pay online and to setup automatic payment.
Tina was VERY helpful with assisting me with an online payment. Being I wasn’t on the same page she was, she patiently helped me figure it out. Thank you Tina
Kim was super helpful, very patient and professional any time I needed assistance with PA Municipal Services
Liz was fantastic providing all of the information I needed to make the best of a very unfortunate irresponsible tenant situation. Liz was thorough and explained each phase of the process and its potential outcomes. I was able to make the …
Ashlie was so nice and helpful. She helped me with my question and also made sure that I changed something on my account that would help us out and not get a service charge for using a debit/credit card. I give Ashlie high praises because she was so friendly and professional.
You pay the bill online and they charge a fee for that. You send a paper check from your bank’s bill pay and somehow it takes ten days to arrive, unlike the other bills, and you are hit with a 35 dollar late fee. This is the predatory tax collector we all need. Thank you for your awful, profiteering tactics.
I spoke with Emmy today and she was amazing! She took her time to explain my bill and walked me through the website to assist with payment information. She was patient, knowledgable and very professional. She went above and beyond to assist me. She is truly an asset to your company! Thank you Emmy!
Christina Lyons provided excellent customer service in helping solve a problem I had. She communicated quickly and clearly, and in my opinion went above and beyond her duties in order to help me. I am grateful to Christina and commend her for her dedication.