I went there for spots all over my legs! I went to three different doctors before hand…and I didn’t wait long at all only 5 minutes.. The Doctor was very experienced and knew what she was talking about!
I went there yesterday hopeing for A biopsy but no he sais he thinks itsi not scum cancer, my face has been broke out fot 2 y/rs comes back in same spots it hurts & Burns but yet all I wanted to do is find out. So he gave me some cream camtc use it it burns my face & makes it feel worst than it was . Did they go to school to think?
Check out clerk was extremely rude and disrespectful. No name tag.
Front office staff has always been problematic with regards to insurance and making appointments. Very complacent. Front office staff lacks manners. Will find another dermatologist in the area.
This place should be an established model for medical practices. Very efficient, waiting time is limited to 15 min, facility is very clean and staff generally are excellent. I might add also that this person “Sheila Edalatpour” gave a one …
Showed for my App’t to find out they cancelled it on me and needed to reschedule. Rescheduled and then was unable to keep appointment so called to cancel with them. When I called to reschedule the 3rd time, the office manager (Wayne) who …
They won’t treat my medical issue because they claim I owe them $25. I know I owe them nothing because when I went here last time I had health insurance.
Highly recommend FNP Holly Haeberlain, so very much appreciate a care provider that hears and factors in my own experiences in deciding on approach, I always feel involved and comfortable (and I never thought I’d say that about medical …
Medical provider is 5 plus stars…the front desk and office manager are rude! Upon walking through the front door I was told what I had to pay before being seen, which was double what I paid last time for same yearly exam. She told me I …
First of all and most importantly, the medical skill of my provider there was very good. She was very quick, knowledgeable and very thorough. I went in for a skin cancer screening and was walking out the door having had a full-body check, …
Kept me waiting a week for my medication for no reason. Wouldn’t reply to my calls. Close early enough that it’s hard to reach them unless I leave work to call them. Holly Haeberline the dermatologist is wonderful, but the receptionists have always been rude to me.
My doctor thought seeing a derm was a good idea because she specializes in a specific body area and maybe a derm would know why was going on. Not only did I feel like the doctor was rough and basically forced me to get a biopsy, it took …
They told me they took my insurance. That is, two people at the front desk told me they took my insurance. I later got a bill for the entire procedure. We called Penobscot Valley Dermatology to find out why there was a bill at all. …
Has been keeping my mom waiting for an appointment for weeks now. She has excellent insurance that has already approved the procedures necessary. The last contact my mom had with them she was told that if no one called her that they …
Took almost 6 months to be seen for a new patient, but the doctors and staff are very friendly and knowledgeable. They all take the time to listen to any concerns and seem to genuinely care. They want to help you get the best care possible.
I went in to see the dermatologist about a skin condition on my hands. The doctor spent less than 10 mins with me and told me my condition would be something I will have to deal with for life. He gave me a prescription for medication which …
I wouldn’t recommend this practice. I saw Samantha Mitchell for almost a year, and her office visits were short and very expensive. I don’t think she ever really listened to me and I even had to ask her to come back in the room after being …
My provider Holly Haeberlin was absolutely wonderful. She is thorough, open to questions and concerns, as well as acting quickly on issues found. I have literally nothing bad to say. …
Impossible to get into this place. Asked for a referral from my doctor during my annual which I think was in January and I just got a call, 11 months later, saying an appointment had been booked FOR me at a time that was totally …
If either location ever calls me back, I might change this review. For over a year, I have made four phone calls, and not one has ever been returned. Unfortunately, I am in a rural area and do not have many options for dermatologists. It is …
Very happy with my service here! I’ve been seeking treatment for a condition for seven years, and I was starting to feel pretty pessimistic about it. They provided me with a new diagnosis and a lot of treatment options, and now I’m hopeful. …
I was scheduled for an appointment for today. I’ve tried to reschedule this appointment starting in December, today I left message #4 the others in January. No one calls back, no letter rescheduling me. The intial referral was June 21. When I see my Wonderful doctor in June at my physical I will ask for a new referral….somewhere.
I have never been treated so poorly by a healthcare facility in my life. The doctors that did my appointment were great. The people who run the business are a waste of space. They are rude, they never answer their phone, they haven’t …
My wife had surgery there. Everything was great. Stitches removed next. Everything was good until 5days later. The only place My bride had been for 2 weeks. Got covid. 5 days after that, I got it on my birthday.
You rarely see a good review because happy clients just seem not to leave a review.
I’m a very happy client. I’ve been going here for over 3 years. Dr. Ellis and …
I care for extended family members, and I have worked with many doctors, nurse practitioners and doctors’ offices in central and southern Maine over years. This office is the single worst office I have worked with in the state of Maine. …
I have been here a total of three times. I had a consultation, surgery and the my stitches removed. Dr. Faith Walen was very nice and patient with all of my questions and concerns and I am pretty happy with the results. The ladies that …
The interior of the building is beautiful and they make you feel like a king in here. The facility is sparkling clean. Dr. Hartford improved his bedside manner since the last time I saw him and is now great! Unlike the last time I was here, I wasn’t rushed at all. Everything was explained clearly.
I understand it seems the world is short staffed but when it comes to a doctors office and patient care, this office is inexcusable. I have a prescription I take every eight weeks and I am on week 12 trying to get my medication filled …
2X referrals from my primary to this place. No scheduling call from them. 2 calls left on their “find out what is happening to my referral” number, no return call. I am getting a referral, after a year, from my primary to a dermatologist …
We had unpleasant/ uncaring experiences with 3 other dermatologists prior to having
Dr Hartford enthusiastically recommended by a friend. She was right, he and his …
Outstanding providers and staff. Excellent care.
Well organized. They know what they are doing. Go here for results.
Very happy with the experience I had and will be going back!
Excellent experience last week with the office manager Wayne and Dr. Faith Whalen.
Very well organized and great set up . Very nice office . Good dermatologists
Efficient, painless, and honestly I had fun. Great docs and staff and very nice building
Dr Faith Whalen saw my niece in a very timely manner. Very nice and professional!
I find Dr Hartford and his staff to be extremely knowledgeable, kind, and punctual. I have had a great experience at each visit.
I went there for spots all over my legs! I went to three different doctors before hand…and I didn’t wait long at all only 5 minutes.. The Doctor was very experienced and knew what she was talking about!
I went there yesterday hopeing for A biopsy but no he sais he thinks itsi not scum cancer, my face has been broke out fot 2 y/rs comes back in same spots it hurts & Burns but yet all I wanted to do is find out. So he gave me some cream camtc use it it burns my face & makes it feel worst than it was . Did they go to school to think?
Have been going here for years. Dr. Ellis is excellent, as is the mohs surgeon. Staff has been friendly and competent. Positive experience all around.
Check out clerk was extremely rude and disrespectful. No name tag.
Front office staff has always been problematic with regards to insurance and making appointments. Very complacent. Front office staff lacks manners. Will find another dermatologist in the area.
This place is garbage. I have been trying to get these clowns to return a phone call since January.
This place should be an established model for medical practices. Very efficient, waiting time is limited to 15 min, facility is very clean and staff generally are excellent. I might add also that this person “Sheila Edalatpour” gave a one …
Really good my mom went in for psoriasis they gave her a shot and it was cleared up within a week I would recommend this place to anyone
Showed for my App’t to find out they cancelled it on me and needed to reschedule. Rescheduled and then was unable to keep appointment so called to cancel with them. When I called to reschedule the 3rd time, the office manager (Wayne) who …
They won’t treat my medical issue because they claim I owe them $25. I know I owe them nothing because when I went here last time I had health insurance.
Highly recommend FNP Holly Haeberlain, so very much appreciate a care provider that hears and factors in my own experiences in deciding on approach, I always feel involved and comfortable (and I never thought I’d say that about medical …
Medical provider is 5 plus stars…the front desk and office manager are rude! Upon walking through the front door I was told what I had to pay before being seen, which was double what I paid last time for same yearly exam. She told me I …
First of all and most importantly, the medical skill of my provider there was very good. She was very quick, knowledgeable and very thorough. I went in for a skin cancer screening and was walking out the door having had a full-body check, …
Kept me waiting a week for my medication for no reason. Wouldn’t reply to my calls. Close early enough that it’s hard to reach them unless I leave work to call them. Holly Haeberline the dermatologist is wonderful, but the receptionists have always been rude to me.
My doctor thought seeing a derm was a good idea because she specializes in a specific body area and maybe a derm would know why was going on. Not only did I feel like the doctor was rough and basically forced me to get a biopsy, it took …
They told me they took my insurance. That is, two people at the front desk told me they took my insurance. I later got a bill for the entire procedure. We called Penobscot Valley Dermatology to find out why there was a bill at all. …
Has been keeping my mom waiting for an appointment for weeks now. She has excellent insurance that has already approved the procedures necessary. The last contact my mom had with them she was told that if no one called her that they …
Took almost 6 months to be seen for a new patient, but the doctors and staff are very friendly and knowledgeable. They all take the time to listen to any concerns and seem to genuinely care. They want to help you get the best care possible.
I went in to see the dermatologist about a skin condition on my hands. The doctor spent less than 10 mins with me and told me my condition would be something I will have to deal with for life. He gave me a prescription for medication which …
I wouldn’t recommend this practice. I saw Samantha Mitchell for almost a year, and her office visits were short and very expensive. I don’t think she ever really listened to me and I even had to ask her to come back in the room after being …
My provider Holly Haeberlin was absolutely wonderful. She is thorough, open to questions and concerns, as well as acting quickly on issues found. I have literally nothing bad to say. …
Impossible to get into this place. Asked for a referral from my doctor during my annual which I think was in January and I just got a call, 11 months later, saying an appointment had been booked FOR me at a time that was totally …
If either location ever calls me back, I might change this review. For over a year, I have made four phone calls, and not one has ever been returned. Unfortunately, I am in a rural area and do not have many options for dermatologists. It is …
They will never return my phone call to refill a prescription. Very frustrating.
Very happy with my service here! I’ve been seeking treatment for a condition for seven years, and I was starting to feel pretty pessimistic about it. They provided me with a new diagnosis and a lot of treatment options, and now I’m hopeful. …
I was scheduled for an appointment for today. I’ve tried to reschedule this appointment starting in December, today I left message #4 the others in January. No one calls back, no letter rescheduling me. The intial referral was June 21. When I see my Wonderful doctor in June at my physical I will ask for a new referral….somewhere.
I have never been treated so poorly by a healthcare facility in my life. The doctors that did my appointment were great. The people who run the business are a waste of space. They are rude, they never answer their phone, they haven’t …
My wife had surgery there. Everything was great. Stitches removed next. Everything was good until 5days later. The only place My bride had been for 2 weeks. Got covid. 5 days after that, I got it on my birthday.
You rarely see a good review because happy clients just seem not to leave a review.
I’m a very happy client. I’ve been going here for over 3 years. Dr. Ellis and …
I care for extended family members, and I have worked with many doctors, nurse practitioners and doctors’ offices in central and southern Maine over years. This office is the single worst office I have worked with in the state of Maine. …
I have been here a total of three times. I had a consultation, surgery and the my stitches removed. Dr. Faith Walen was very nice and patient with all of my questions and concerns and I am pretty happy with the results. The ladies that …
The interior of the building is beautiful and they make you feel like a king in here. The facility is sparkling clean. Dr. Hartford improved his bedside manner since the last time I saw him and is now great! Unlike the last time I was here, I wasn’t rushed at all. Everything was explained clearly.
I understand it seems the world is short staffed but when it comes to a doctors office and patient care, this office is inexcusable. I have a prescription I take every eight weeks and I am on week 12 trying to get my medication filled …
2X referrals from my primary to this place. No scheduling call from them. 2 calls left on their “find out what is happening to my referral” number, no return call. I am getting a referral, after a year, from my primary to a dermatologist …
We had unpleasant/ uncaring experiences with 3 other dermatologists prior to having
Dr Hartford enthusiastically recommended by a friend. She was right, he and his …