Perfect Health Urgent Care

Perfect Health Urgent Care and Medical Weight Loss

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Perfect Health Urgent Care Reviews ( 157 )

  1. I always love this place, super quick and always great service from the doctors and PA’s. And unlike most other, medical clinics, the front desk staff is so kind and courteous! Thank you for always helping me and family in our time of need!!

  2. I was in severe pain with my knee, this team was over and beyond in caring for me…They helped me from the moment I walked thru the door to wheeling me out to my car….this is a caring and professional team…I recommend them to the highest for anyone’s care..

  3. RECEPTIONISTS ARE RUDE AND TREAT YOU LIKE TRASH. VERY SNOOTY UNLESS YOU’RE THE RIGHT SHADE ON THE SPECTRUM. DOCTORS SUCK TOO. AFTER WATCHING SOMEONE COME IN ASK ABOUT ALL THEIR OPIATE PRESCRIPTIONS, I WENT BACK WITH A SEVERE BACK INJURY AND …

  4. Staff was very friendly and the facility was very clean. They treated me like I had been going there for years. In and out in under an hour. Highly recommended!

  5. First time visiting and I must say it was great. From the front to the back the staff was friendly and caring. I would definitely recommend this establishment to anyone who needs immediate medical attention. Thank you !

  6. A medicine dr coon has prescribed my wife dozens of times a pa just now saw her 5 mins wouldn’t
    Give it to her and charged her 115 dollars for 4 mins daughter was in room terrible terrible place!!!!!!!

  7. A complete drama with trying to reconcile with insurance. Front desk receptionist Petra was abhorrently unprofessional even with insurance representation on the phone. Do not recommend.

  8. Friendly staff and Dr. Palmer really cares which was evident by the professional care she provides. Definitely would have her as my family’s primary physician if possible.

  9. The doctor hit on me. Totally unporfessional.
    We had agreed on a three month prescription and he gave me one. This is one I will die without and now I’m out and travelling when I go to fill it and am denied. I called to fix it and they just said no. Guess I’ll die.

  10. LOVE the staff here!! They are always so helpful and are more than willing to go beyond and above to find out what is going on to better the patient! Wouldn’t want to go anywhere else!!

  11. This clinic truly has a caring and warm staff! My wait time was not long at all and Dr.Palmer answered all of my questions in the most caring way. I would recommend this clinic to anyone in need of care!

  12. Worst prompt care I’ve ever been to. They rush you out and do not listen to your symptoms you describe and prescribe wrong medications. Extremely disappointed I had to pay a co pay and then I’m not even going to pick up the scripts they sent in because they are wrong. These people are idiots

  13. I visit the Grovetown location for weight loss. Nicki and the doctors have been helping me along my journey since January. Nicki has been absolute amazing! Whether I lose 2 pounds or 2 ounces, and it’s celebrated. She keeps me motivated, …

  14. Convenient locations, and friendly staff. I have a hard time setting same day appointments with my PCP, but love that I can come here for care for minor issues, and be seen within minutes.

  15. I’ve used this program for about 6 months and I’m finally succeeding in losing weight. I only use the Grovetown location because Nicki is there. She is so supoortive and helpful. If I’ve had a bad week, she doesn’t make me feel like I’ve …

  16. Waited four hours to get a rapid test today. Staff was indifferent (in their defense it was busy). Communication could have been much better.

  17. It was very quick and pleasant. Dr. Coon has a good demeanor and gets to the point. It is extremely affordable and I like friendliness of the receptionist. Paperwork was all computerized too, which was great!

  18. I had an excruciating headache. The front desk staff were awesome, very caring & helpful. It wasn’t busy & they were able to get me in quickly. The doctor that saw me was caring, listened to me and helped me.

  19. RUN FOR THE HILLS! Rude, very demeaning & not very knowledgeable. I went in for a UA & EKG. Wasn’t able to be seen due to wait times. I paid $110 to see the dr.. I called back that night in regards to a refund & was told I had to wait until …

  20. Complete waste of time. Ineffective and inefficient clinic. Took my daughter in for an ear issue. Prescriptions were called in wrong, date of birth was wrong, sent in something for an allergy she had, didn’t send in the ear drops that were …

  21. Went in was seen quickly. I was in so much ain and the receptionist helped me so much getting paper work done so I could be seen. The nurse and doctor very caring and professional. I will return if the need ever arises.

  22. I couldn’t be more pleased with Dr. Coon and his staff. Every phone call I have made to his office has been handled with care & professionalism. Dr. Coon is very personable and truly cares about me and providing the best health care possible. I would recommend Dr. Coon to anyone looking for a personal care physician.

  23. This place is a joke. I fell at work Monday morning and hurt my knees and was sent to this office. They did an X-ray and told me to go home and put ice on it, that nothing was wrong. So when I got home I decided to go to the ER, come to …

  24. I will never go here again. I went there because my tonsils were inflamed and I was starting to produce pus on my tonsils. The doctor there says “there’s nothing on your tonsils”. I show him a picture of my tonsils I took 15mins ago and ask …

  25. Very professional environment. I came in because of a very painful sinus infection and was seen immediately. The staff was very friendly. Everyone made me feel very welcome and taken care of. I’ll never go anywhere else for my urgent care needs.

  26. I was in and out of the office in no time! The staff were awesome and friendly and the doctor was the same! I would recommend to anyone looking for a physician or just an urgent care visit! They are the best facility I have visited in a while! Kudos!

  27. Have had MONTHS of pain in my lower back/ribs do to fall. came here for help. Dr had me bend certain ways and show her where it hurt. Brushed me off with either fractured ribs or inflammation of my rib cartilage with no X-ray saying the …

  28. We started out with 24/7 perfect health a few years back. They used to be personable, helpful and courteous. The business has grown and the level of service has fallen off the scale. Went in today to have a presriction refilled that they …

  29. I took my son in for a persistent cough. The actual dealing with the doctor was okay but everything outside of that was a train wreck. They sent his prescription under a different name than his, then realized they never sent it in the first …

  30. Went there Friday night not knowing if I fractured my wrist (the pain was unreal). I hate going to the ER’s in town. They weren’t busy and the wait time couldn’t have been better. They did xrays and set my wrist in a soft cast till Monday. …

  31. Waits are always short and the staff is super friendly! The doctors at Urgent Care take their time and listen to concerns of the patients! Really impressed with this Urgent Care!

  32. I have used this facility numerous times in the past but my most recent visit is undoubtably my last. After minding what felt like the flu for two days, I headed over to ensure the inferno otherwise known as my throat was not the beginning …

  33. I’ve used this office several times now and have had nothing but professional and attentive doctors and nurses. The front desk staff is equally amazing. They listen to your concern and take the time explain and go over different options and …

  34. I was seen by a doctor that didn’t provide his name. I was insulted and offended and he asked useless questions that could have clearly been answered had he taken a moment to read. My previous experiences had been pleasant and Dr. Coon …

  35. Hi, I am Rickie Toole and anyone that knows me, knows I am so noncompliant. I tell the doctor my problem, well I tell his back my problem. I get a prescription. I get it filled and surprise,,, it has nothing to do with the issue I told his …

  36. We took our almost 2 year old daughter there on Dec 23. She had a rash all over her body that had gotten worse through out the day. The practitioner on duty determined it was a reaction to the omoxicillan she had been taking due to an ear …

  37. Bad experience. Receptionist and nurses were nice. Doctor, who I don’t even know his name, was not so great. He asked me what I wanted him to do, I said you are the doctor. Thought I had UTI but only blood in urine. I asked him if …

  38. SCROLL DOWN FOR UPDATED REVIEW *This is for the Grovetown location* I started going to Evans Perfect Health about a year ago, I started their weight management program there. The staff were always friendly and welcoming, it was a light …

  39. I love Perfect Health. If you work a 9-5 job and clearly don’t have time to see your primary doctor, go here, they are just as good, if not better. You don’t need an appointment and there is rarely any wait time! Highly recommended!!!!

  40. My insurance just kicked in, so I’m waiting for a copy of my insurance card. I have all the pertinent info needed to bill the insurance company the proper way (my spouse and children have used the same info at their doctors appointments …

  41. I kinda like Dr. Coon’s approach to healthcare. He & his staff have been helpful by listening to me sincerely, identifying my problem, affordably helping me with medications & giving me advice on future health issues.My whole experience has …

  42. About a month ago I rated this place 5-stars because Dr. Palmer did a great job fixing the issues of my husbands until lately I’ve been having kidney infections in which they run a tests—- blood tests and urine test. They never get back …

  43. First, my name is Jennifer Dougherty, and I can’t figure out how to change my profile name 😂 Anywho, I LOVE this facility and the team! Specifically, Chris Woods and Heather! Heather is so kind, remembers us, makes me laugh, and makes us …

  44. This office is typically great but my son was seen on December 28 2019 and a prescription was called into kroger. When I went to get the prescription I found going to cost me 900.00$ the pharmacy tried to get another prescription from the …

  45. I am not even sure what I just experienced there. I am 59 and in good health, the only med I take is a multi vitamin. I went in for pain in my right side x’s 3 days and I have pain and tenderness under my left arm pit (perhaps swelled …

  46. Super fast, easy and fun experience from start to finish! Everyone was so sweet and all my medical needs were met immediately and was given a work excuse without a hassle! Also got a steroid shot to get me healing faster and meds called …

  47. Perfect Health Urgent Care is amazing. The Physician that saw me was caring and patient. He took his time with me and demonstrated that he truly care about my health. The front desk staff is friendly and responsive. Thank you for what you do!

  48. This was my first visit every to a mini merg. I was expecting fast food service and rude inattentive workers. Nothing of the sort first class treatment from the time I checked in and out. It was very clean and well set up. Thank you Leanne …

  49. Words cannot describe how great this place is. Service is prompt and the staff is professional and courteous. Perfect Health Urgent Care has earned a customer for life (but hopefully I won’t have to visit too often). Thank you for treating my family like your own.

  50. I have been going to Perfect Health for about 5 weeks. Dr. Coon and all of the staff are attentive, knowledgeable and professional. I am participating in the weight loss program and the Perfect Health staff are involved and enthusiastic …

  51. This place is AMAZING!!! My sister and I started coming here for weight loss on Feb 20th 2016. We’ve experienced nothing but good things through this place. Dr. Coon is amazing! He listens to what you have to say and is very encouraging and …

  52. Had an awesome experience with Roshonda. I came in for a Covid test and I was very nervous 😬 she made me feel like family of the facility and helped me become more relaxed and explained everything to me about the process it turned out to …

  53. I’m ashamed to give them 5 stars because they truly deserve 10. One minute in and even the young lady at the front desk was so pleasant and eager to assist in anyway she possibly could. Ms.Sachkio Neal greeted me and remained concerned and …

  54. The absolute friendliest staff I’ve ever encountered and painless experience. When I went back for the Doctor, he was friendly and stayed and talked about my issues for a good amount of time. Then to my surprise, called and checked on me twice after to make sure I was okay. I HIGHLY recommend this place for anyone!

  55. Every time I’ve come into the Urgent care they have always been extremely polite and helpful. The staff is quick and super friendly. The doctor are always willing to listen and help you and not just rush you out.

  56. The staff was professional, efficient, and treated my ailment with no wasted time whatsoever. Why the one star review then? Well, I have diabetes, and a 7 percent chance of death if I get COVID. I was shocked to see the weight and blood …

  57. AWFUL!!!!! The staff was extremely rude. Melissa Ann and their MA Rhea both refused to let me speak with a doctor. I said I’d wait on hold as long as I needed to. I’ve never had such a terrible experience and definitely will not recommend …

  58. Dr Sharon Palmer and her staff are AMAZING . The nurses are so polite and they truly care about their patients (I am a living witness). When I go to my appointments I’m seen within 5mins of entering the door. As soon as I go into the back …

  59. Rapid service, courteous staff, and great bedside manner by all involved in my care. The provider, Ryan Andrews, was very knowledgeable and listened to what I had to say before beginning my exam. Overall- a great experience.

  60. Membership for Primary Care is a waste. You essentially have to repeat your medical history to them each visit due to their record keeping issues (for example I provided my medical records from my previous PCP at my first visit, but none …

  61. I’ve live in Evans for almost a year now and this place is our comfort zone whenever we have sickness or problems. The staffs are super nice and friendly everything goes fast and quick. The Dr. Sharon is excellent services! She is the one that helps us in so many ways and she’s super amazing! Happy to have a place like this.

  62. I had a wonderful experience with the staff today at this facility in Evans. The reception staff was very friendly and helpful and there wasn’t a huge over abundance of paperwork to do to be seen. When I was taken to the back by a nurse for …

  63. Very professional and courteous. The Admin staff was attentive and kind. I was taken back promptly and got great service from the nurse. Dr Coon was wonderful. He listened, asked questions and gave helpful information. He did not rush at …

  64. We went to Perfect Health because we needed a covid 19 rapid test right away, and we needed it after 7 PM. Perfect Health was the only place we could find, that was open that late, that could do a rapid test, and that took our insurance. …

  65. When I walked through the doors I felt welcomed! The assistant was great when she took my blood pressure as well as my temperature! Then the doctor he listened and then he did simple steps and told me what the problem was. I had an ideal …

  66. I had to get a sports physical for my son very quickly so that he did not miss a game. With their late hours, I didn’t even have to pull him out of school! The Doctor and staff were wonderful. I will use them again not only for my son but also any urgent care I may need.

  67. Came in at 9:40pm and knew I’d need some antibiotics. I was seen quickly, and everyone was very sweet. The doc was thorough, and asked lots of questions to make sure there wasn’t anything else going on. Because the pharmacies would be …

  68. I would never recommend this office. The wait time is horrible and the young ladies at the desk was rude and unprofessional. They wanted a cma who never did a tb test try on me. No ma’am this is a urgent clinic every one who works there should have enough experience to do their job.

  69. We are new in town and needed to see a physician for our sick children. The facility was clean. The staff was pleasant, and we were seen quickly. We saw Dr. Palmer. She was excellent. She took time with us, addressed our concerns and was …

  70. They say they’re busy on Saturdays but they’re actually understaffed. I’ve been here for almost an hour and there’s only two people in this waiting room and I’ve only seen one person get called. I told him I couldn’t wait any longer and they wouldn’t give me a refund for my co-pay. Maybe avoid this place on the weekends.

  71. I had both a painful ear & sinus infection at the same time about 2 weeks ago. Came to Perfect Health because I’m new to Augusta area, so new I didn’t even have a primary care doctor yet. The staff here was so nice & professional. I was seen promptly & got the care I needed. Would definitely come here again if I needed to. 🙂

  72. I needed some help with my 99 year old dad who is here in Augusta visiting. His doctor is in Alabama and a serious UTI recurred requiring him to get an injection of medication. I literally called all over town trying to find someone to …

  73. My son ran into the side of a car door and was so worried about going to the doctor—this place was absolutely amazing, a total dream team! They made him (and his little sister) so comfortable, and even kept them laughing while cleaning/patching up the wound. Highly recommend!

  74. On 12/9/2018, our three year old daughter closed her arm in a dresser drawer and she was in excruciating pain. We walked in 15 minutes before the clinic closed and the front desk welcomed us with a warm friendly attitude. Chris Wood, was …

  75. Review edited Nov-21-2020
    Unfortunately, I can no longer recommend Perfect Health. Last night, one of the nurses made unprofessional comments after I asked her if she had a mask. As she …

  76. Went there yesterday with my daughter who is in heart failure and has a swollen foot. Very red and can’t walk in it. It was very busy and basically when we were checking in someone from the back area was telling the receptionist not to see …

  77. Definitely don’t come here to get a COVID-19 rapid test. The test takes the personnel 3 minutes to perform, yet I was there for almost 3 hours. Once I got tested I had to wait for 1 hour. I tried to get my results sent to my email, but they …

  78. We had such a great experience here. We brought in our 17 month old and they allowed us to wait outside and called us in when they had a room ready to avoid excess exposure to other people. We didn’t wait long at all and everyone was so …

  79. I just left Perfect Health and had a great experience. The front desk was polite. The wait was short. The doctor and nurse both listened to what was wrong and the doctor was very attentive and answered all of my questions. This is the first time in a while I went to any doctor and felt like I was helped.

  80. I had to write after seeing a few negative reviews.I am just now leaving there and I had a great experience, even though I am under the weather.Check in was very prompt. I waited a mere 10 minutes before going to the back.The nurse was very …

  81. This clinic promotes their Rapid Covid Testing services. I went there simply for that reason over the weekend. The waiting room was full. I was given paperwork to complete and then charged $60 … the receptionist said it because I would …

  82. The staff is completely incompetent. Let’s start by saying the walls are thin and the PA could be heard talking about how he had to much to drink the night before and didn’t want to be there. Asking the nurse how many people were in the …

  83. I was at this Urgent Care for a checkup and the nurse did not use a plastic cover for the thermometer nor do I think she sterilized it. I only recognized it after because it was so quick. There were covid patients there and I am really …

  84. The manager Kristin was extremely rude and hung up on me. After I called asked if they were accepting patients and headed straight there to have my 10 month old and special needs child seen for high fever and croup. 12 minutes later I get …

  85. Does not appear to be a business interested in conducting business or treating patients. I arrived at 8:55 p.m. Their hours listed are 8 a.m. to 10 p.m. All of the dark blinds were pulled down completely, the lights were very dim. There …

  86. This office and staff feels like family. I’ve been seen here twice and every time is a new experience. The MA was great, I can’t wait to see what’s next for you! Walking in the door is inviting, they greet you with a smile

  87. Had a concern today and went to the clinic. Staff was very nice and helpful. Completely calm and reassuring that my health was important. Grateful to this team was at work today. Big thanks!!

  88. We had a great experience. The wait time was as expected. The provider was friendly and immediately identified the problem and started a breathing treatment. The staff were efficient and patient with my callback questions. We were visiting …

  89. Third time coming here and each time the visit was quick and straight to the point. The staff here seem as if they have a listening ear to your problems. Definitely recommend

  90. Prompt service and reasonable prices! I waited maybe 20 minutes to be seen, that’s it. Perfect Health offers urgent care and primary care…it’s literally a one-stop shop for all your health care needs. I highly recommend Perfect Health!

  91. My family has been going to this urgent care for at least 6 years. We were recently made aware of a bill that they did not submit timely or properly to insurance in 2017 (5 years ago)… I have called their billing department four times and …

  92. My son cut his hand on a can and went there about 9:30 pm. He received excellent care and everyone was helpful and friendly. The Dr’s bedside manner was Exemplary! I have no problem recommending this Urgent Care facility.

  93. Currently here and we had a bit of a wait due to flu season and covid testing but our nurse is awesome! He’s really funny and making our visit more comfortable, and the doctor was very nice

  94. Everyone was very nice. I ended up arriving when most pharmacies were closing so the nurse and doctor made sure I got a dose of what I needed before I left so that I wouldn’t have to wait until the nexr day to start treatment. I was in and out pretty quickly.

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