Phelps Health is a collaboration of doctors and medical specialists in Rolla, Missouri, providing cardiovascular, hormone replacement, family planning, … See more
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Currently in the. Emergency room. With a client from st James. Rude staff. When I asked for a snack. Sprite and crackers. Whow. Sad customer service. Unfortunately. Many years. Ongoing.
So many people seem so opinionated and negative about Phelps Health, but I can honestly say my family and I have never received anything but the best care here since the early 90s. The staff and doctors are always attentive and caring, and they spend time trying to resolve any issues. No complaints in care here!
I have an aunt who has been in a rehab facility since Thanksgiving. She has numerous health conditions and has been to Phelps Health on multiple ocassions. Yesterday morning she was rushed there from her Rehab facility due to issues with …
This is a trable hospital they have no bed side manner at all heartless people and I will be calling in the morning to talk to whoever is in charge of this horrible place don’t wish this for anyone
This hospital is the slowest hospital I’ve EVER been in sat in this hospital for two and half hours in waiting room and then four hours in room waiting for results I wouldn’t come here and I never will come here again or recamend this place
I went there for physical therapy and the staff was awesome. They are incredibly knowledgeable and the bedside manner almost makes me forget about the pain. Almost.
Want to wait four hours to see a doctor your in the right place. I suggest going to sullivan. Worth the drive because they care and get you in and out.
I had abrasion of scalp and they kept making me wait in ER waiting room for 3~4 hours…………i saw people waiting for over 6 hours for medical care….desk staffs not very friendly and responsive…a horrible experience 🙁
I do not recommend anyone to go to the emergency room here me, my fiance, and my son had been sitting in that emergency room since 8PM and had been in there in the waiting room at 1am I was in there because my incision has a hole in it and …
When it comes to Mothers and Fathers, Pediatrics is sexist. They keep the Father out of the loop and they also do not listen when you give them a message.
I had to wait 2 days for my food pills so I could eat then when I got them there was a fly in the bottom of the jar. Did not take them back only more hassle I did not want or need. Have a picture of the fly in jar though.
Good doctors but extremely long wait once checked in. 230 appointment and over an hour once seen. Wonder if I was an hour late if they would take me right in?
If you are in a hurry, I recommend not stopping. Service – depending on the nature of the visit, meh.. Quickness – 👎 Overall – it’s a hospital & they may take their sweet time, but they will get to you, take a nap while you wait!!! …
Never got any help 1 year old injury, five kids… i can’t bear weight i cant walk im less than one month away from getting married and wont be able to walk. Due to lack of time investment and refuseal to reevaluation of my injury
Poor care, always late, missed diagnosis, aggressive attempts to collect payments even from people living below the poverty line, rushed treatment of a child causing diagnosis and actual underlying issues to be ignored, missed, or simply …
Total RIP off. Went in for chess pains and was given nothing but a 5000 dollar bill. Finally went to family clinic and was diagnosed with high blood pressure. If you can manage to get to any other hospital do so..
By far the worst care is given at this hospital. I waited 3 hours for the doctor to see me. I found out he went on lunch break between clients. The nurses covered for him lying to me stating he was with another client. Worst care ever
My experience with PCRMC Medical Group has always been satisfactory. I have short wait times for a scheduled appointment, and the staff has always been helpful, polite and knowledgeable.
In the middle of a procedure the dr quit and up and walked out. Was absolutely the worst treatment I have ever experienced. Nurses and dr we’re so unprofessional. Had me in tears. Never treated so poorly in my life.
I had to give it a star not because they should get it ,cuz that is the worst hospital I ever stepped in ,the E.R is a joke ,Salem is a smaller hospital and I get better care there cuz they care not like Phelps that they just out to get paid and sends you on your way with no care in the world..
They haven’t let us die yet. Even more grateful they haven’t killed us, yet. Seriously they are awesome and respectful . Everything you would expect from professionals. We are very happy with the service we received. We highly recommend them.
My friend who suffers from congestive heartfailure was turned away due to not being able to make the copay. Clearly all phelps health cares about is money not health
I broke my leg and needed surgery, I just moved here from St Louis, this care in every instance was a million times better than Any BJC or SSM hospital up there, it was fast and professional in all aspects
I love these people 💕 …
My daughter had to go to the ER. They didn’t even give her discharge instructions or a diagnosis. It took 4 days for her doctor to get them to send the records over.
Would not recommend any services, doctor failed to speak wirh me was not qualified to make a decision s reguarding my son. Asked for my son to be transferred to another hospital they called DFS on me and which they found nothing wrong. They …
ER wait times are a joke ( I understand thats because of the awful triage system hospitals are forced to use) . But Even if you disregard that, the amount you pay for your stay is RIDICULOUS. $2300 for a blood test and xray? Come on guys, …
I didn’t know myself that the rules had changed for the mental health industry either. I didn’t know that law enforcement decided to become part of the health industry either. I didn’t know about involuntary patient nor did I know about …
An atrocious business solely purposed to steal your money. How can you run a legitimate business when you have hidden fees and charge people without them knowing, it’s absolutely despicable. -Silk
This hospital needs help if you have someone you love please try to find somewhere else to bring them because they are incompetent and unwilling to except responsibility for their own actions. If I were on my deathbed I would choose to die rather than be treated by the doctors or nurses at this facility
Horrible. If you need the E.R. please go to either Sullivan or Lebanon (Depending on where you live). These people will sit you in a room for 5 hours, take useless tests, and then send you out without telling you crap. I sat in a room there …
I recently saw Pam Gray for my wellness exam. Everyone in the office was very nice. Pam is a great listener and provided me with great information and answered all my questions. Thank you!
I have never seen a collection of incompetent doctors and nurses as large and inclusive as I have at this hole of a hospital. Your ER wait/visit should average at least six hours after which you’ll receive a diagnosis way off-base and …
By far, the WORST ER I have ever been to. Never come here if you have a problem and need to be seen quickly. I was here on what appeared to be a slow night and one lady was in tears after being stood up for 7 hours without service. I am currently waiting on 4 hours with internal bleeding.
A nice place go to the doctor nice and clean the employees are very friendly I recommend this hospital or the medical office building for your appointment
Came in with high blood sugar. Waited in the waiting room after having my sugar taken and getting blood work done. Treated like I was asking for pain meds or like I was on something despite just being anxious and having a dangerous sugar. I …
My wife shattered her ankle and he did the surgery and he never keeper her out of pain like he said he would he to her to take Tylenol I would never have him as a doctor and she said when she is done she would never have him as a doctor again
Please stay away from this place. They lied to me, straight out lied that they had put in the orders for an MRI and physical therapy, I called twice and they still hadn’t put the order in, then they blame the insurance company, which was a …
Emergency room is bad. Very slow service, no actual medicine and a huge bill for saline(just purified water). Came in for 500 blood sugar and they just sat me in a room and gave me water. They did check for ketones (fairly simple blood test) however but not sure why the bill was nearly $2000.
This is the worst hospital ever I was in a car wreck and they left me in the hallway in the room for an hour and a half with no medicine and I hit my head really hard and the wreck was really bad and the EMT got really ignorant with me said …
This is about the service that I got in ER. It was terrible. No montring and caring was provided, they will throw you one of the rooms and take useless tests that will not digeonst your sickness nothing else. Finally, you will see the …
If you like a hospital where no one seems to care or communicate with you or with other departments this is your place. Oh, and they run the bill up as much as possible also and won’t send an itemized bill despite being asked multiple times to provide one.
This JOKE of a hospital has caused my father more harm than good. They DROPPED him during physical therapy and his knee twisted after HIP SURGERY, and wouldn’t give him proper pain meds or take responsibility for dropping my 72 year old father. If I could give ZERO stars I would. HORRIBLE PLACE.
My brother came in to phelps county emergency room, he had an overdose two days prior and was seen in the same department but sent out to another hospital for possible complications. …
It’s sad when you call to check on a family member and are met with a wall. Release of information signed, I even have a patient code. I was spoken down to like I was incompetent. I am hoping speaking with the patient advocate will actually …
I’m giving this 5 stars only because of a man named Keith, hes a nurse on 3 floor of Surgical Orthopedics. He was a amazing he was the only one who cared about my well being. The doctors here are very unprofessional and uncaring. I also had …
Never heard of a hospital that does NOTHING for their patients except give them a hard time. I was in the medical field for over 16 years and NEVER have I seen or heard anything like it. ER Staff it is tantamount to torture according to …
The most uncaring rudest people I have met in the medical field. They will let patiets scream in pain in the waiting room for hours, I saw them bring people in by ambulance and still put them in the waiting, someone with obvious broke bones …
Horrible service will not go back to this hospital. I asked for a warm blanket and the tech just left it folded on top of my thigh while my leg was bleeding and couldn’t help me. I used the urinal and the nurses or Tech couldn’t even dump …
Dr. Samman, Tyler and Scotty of the Sleep Clinic are amazing. Dr. Samman listens to me and explained everything to where I could understand. She is very warm and welcoming. Tyler is very helpful and helps get everything the Doctor needs …
My mother was given great care from all the staff in the ED. They were professional and caring. Our experience was positive. Thanks to all the health care workers!
Very knowledgeable. I have had a Cpap for 5 years and she is the first doctor to go over all aspects of my care. Staff was friendly and caring. Highly recommended!
I have had nothing but a good experience with the hospital we are lucky to have such good care in the rural area we live in I had a heart attack and the whole team was exceptional the er cardiac team saved my life
My mother went here and they said she had meningitis and kept her for 5 days and she got worse everyday and done many test because she was having bad migraines. On the 6th day they did a 2nd mri test and found fluid on her brain i am not to …
Spent from 10:30 pm until 2am waiting to get X-rays done. There were already 4 people in the emergency dept. waiting area when we arrived. None of those people were ever seen while we waited. Finally signed a form and left to go to another hospital in the area. Patient care was obviously not their priority on this night.
I went to the Phelps Health COVID-19 testing drive thru. I was in and out within 30 minutes. The doctors and nurses were incredibly friendly, encouraging, and funny. I was so impressed with their level of kindness – well done, especially in this trying time!
I had gone there with my fiancé for abdomen pains, vomiting, dizziness and missed menstrual cycle. First I waited in the ER waiting room for I took a urine test and they told me I wasn’t pregnant but to take prenatal vitamins just in case. …
The Phelps Health medical group and the hospital group has good people. Good nurses, good doctors, I can name many such as Dr. Kriete, Dr. Hedgepeth,….
And many more (please don’t get upset if I missed you and you know me) …
Waited 3 hours in waiting room and never saw a single person leave that room. Never saw a doctor of any kind and the staff was rude and acted like they did not care that you had to come to the ER. Completely unorganized, were required to …
My mom came to this hospital after catching a seizure. After waiting in the waiting room for about 10 minutes she began having another seizure. We had to yell for doctors and when they came out they just stood and looked at her in shock (on …
My daughter just had a tonsillectomy performed by DR. MARY DOELLMAN. We could not be happier with Dr. Doellman and the staff at her office and the hospital staff as well. We were taken care of in a timely and professional manner at the …
My 3 year old grand daughter had to wait in your emergency department for over three hours to even be put in an exam room. This is so unacceptable there should be someone there to see children. …
Please don’t judge all the doctors or all the departments by the emergency room staff’s bad behavior. I agree the emergency room doctors are rude with a very bad bedside manner and the people that check you in could care less what your …
Sitting in the waiting room for over 4 hours with severe abdominal,appendix,and kidney pain but yet someone who was here maybe 45 minutes gets brought back and i came by ambulance ,they did not. This is absolutely ridiculous and rude.
The wait in waiting room for chest pains and shortness of breath was 4 1/2 hours. The nurse told me to sit down and wait because they were working as fast as they could. There were 4 people with chest pains and they were told the same …
If I could give this ER 0 stars, then I would. My husband was injured on the job and was taken to this facility on a Saturday by his work, he had a piece of chemically treated wood stuck in his foot that needed to be removed. The Physicians …
My sweet 76-year-old aunt had knee surgery (for the second time) at this facility on Wednesday, March 30th, and was released (prematurely?). She had to return Friday, April 1st, and had a lung blood clot and liver decline. She died Sunday …
I recently had a medical emergency that resulted in surgery and can I just say that this hospital and it’s staff were amazing!
Everyone was so patient with me as I worked through my pain, educated me …
They killed my mother and sent my father home, still fully in pain stating they can’t help him and to follow up with his primary care provider. WHO sends a fully grown man home, in 10/10 in pain, saying, “Sorry. Can’t do anything for …
I see many complaints about privacy violations, patient care and unethical behavior. I hope these patients and family members know they can go above the actual staff at the hospital but sending concerns to joint commission and other …
What is going on with this place? I’ve had way too many bad experiences here for this to be coincidental or one-off instances. From the lab taking incorrect blood samples to doctors writing contradictory notes from what we spoke about …
If you value your life don’t go to this hospital. I’ve never seen worse health care in all my life… spotted multiple cockroaches in a place where infection should be controlled. Also the staff just cares about the bottom dollar and getting you out asap Phelps is the absolute worst!
Good medical care. Messed up my paperwork so the wrong insurance was billed despite filling out a form to have it go to the correct insurance. Now I have to get the bills from the company that was incorrectly billed and redo it myself. …
Overall, admissions are very adamant about overriding any red tape to get you in to see them, as long as you continue to stay current with them. That’s all I can say about my 1 visit there. Communication is lacking pertaining to a …
As a healthcare provider, I would like to say that I am shocked by the low reviews and ratings this hospital has received. But I am not, because the OBGYN department treated me terribly. …
This is the worst hospital that I have ever been to. They hire people that don’t know what they’re talking about they don’t know anything just because they have a degree they should not be in this field if you can’t tell the difference …
I had the most amazing experience delivering my first baby here! They told me step by step what was going to happen, what was next, and what to expect. Ms Jen, Ms cody, Ms Christine, and even down to the sweet lady who did my epidural, all …
Went to the ER with severe stomach pain and waited 2 hours with 8 people ahead of me. Within those 2 hours not one person ahead of me was called back to be seen! Do not go to this hospital with any life threatening emergencies, they will leave you to die right in the waiting room.
I was in rehab for two weeks plus from hip surgery I had done in StLouis mo end of August. I was there a Phelp for my rehab. While during my stay the food was good, the nurses was wonderful and there is one young man that stands out, it was …
(Translated by Google) Modern and functional
(Original)
Moderno e funzionale
Currently in the. Emergency room. With a client from st James. Rude staff. When I asked for a snack. Sprite and crackers. Whow. Sad customer service. Unfortunately. Many years. Ongoing.
So many people seem so opinionated and negative about Phelps Health, but I can honestly say my family and I have never received anything but the best care here since the early 90s. The staff and doctors are always attentive and caring, and they spend time trying to resolve any issues. No complaints in care here!
I have an aunt who has been in a rehab facility since Thanksgiving. She has numerous health conditions and has been to Phelps Health on multiple ocassions. Yesterday morning she was rushed there from her Rehab facility due to issues with …
Slow and unprofessional no wonder why local residents would rather dive hours away to other care centers than come here
Personable staff
Slow and horrible
Great work.
Good place to to see
Doctor appointment for my grandbaby
Staff is WORTHLESS
Long wait
Great service and staff.
Unorganized, unprofessional and not at all helpful
Great pediatricians at this location!
Very easy to get into
They seem very caring
Dr. Greene and Dr. Potter are the best
Love Dr. McMullen and staff
The staff is always friendly and helpful.
Worst out of three states i have been to.
Great Doctor and polite and courteous staff
Bad service they keep you wait tell you die
The staff is very uncaring. Was treated very poorly
They do what they can to alleviate chronic pain.
They were very up front and helpful.
I get the best healthcare here with friendly professional staff
Horrible experience giving birth. I will never step foot in that hospital again.
Many caring people. The best care within 90 miles
They saved my life, and I’m still going every 3 months to get my device checked!!
Always treated efficiently and professionally. These folks saved my life!
Excellent place to go if your sick. Fast help compassionate people.
Great doctors and nurses. Great bedside manners. Treat u like family
The Dr Heinke was amazing to my wife for her knee surgery
I will give this hospital 5 stars it have help my family so might time. I would like to say thank you.
5 star hospital. However, er times suck. Waited several hours on a slow night to be seen.
It was OK it was some what unkind with the patients there if any thing nurses need to be more friendly.
This is a trable hospital they have no bed side manner at all heartless people and I will be calling in the morning to talk to whoever is in charge of this horrible place don’t wish this for anyone
Not a very nice person. Really doesn’t listen to her patients
Thay lost my mom…. like physically.
No one knew what room she was in after her surgery. It took me 2 hours to find her.
Most horrible hospital/ doctors I’v ever seen or heard of, down right the most disgusting group of people known to man.
This hospital is the slowest hospital I’ve EVER been in sat in this hospital for two and half hours in waiting room and then four hours in room waiting for results I wouldn’t come here and I never will come here again or recamend this place
Friendly, knowledgeable and caring staff. Happy to have received care here for myself and my family and a great place to work!
Great service! Dr. Chip and Nurse Lauren in the ER Field were outstanding with quick and awesome service!
Friendly staff took forever
Positive interaction with primary care physician. Nice facility. I would go there again.
I love the doctors here. They take the time to listen to you and don’t try to rush you out the door like some places do.
I went there for physical therapy and the staff was awesome. They are incredibly knowledgeable and the bedside manner almost makes me forget about the pain. Almost.
Friendly staff! Very through, but 5 hours of waiting for no new meds, etc… maybe they need more help to get people in and out quicker! Thanks!
Want to wait four hours to see a doctor your in the right place. I suggest going to sullivan. Worth the drive because they care and get you in and out.
I had abrasion of scalp and they kept making me wait in ER waiting room for 3~4 hours…………i saw people waiting for over 6 hours for medical care….desk staffs not very friendly and responsive…a horrible experience 🙁
My father in law had stage 4 liver cancer and was throwing up blood and they sent him home. Like wth is that would not recommend …
I do not recommend anyone to go to the emergency room here me, my fiance, and my son had been sitting in that emergency room since 8PM and had been in there in the waiting room at 1am I was in there because my incision has a hole in it and …
When it comes to Mothers and Fathers, Pediatrics is sexist. They keep the Father out of the loop and they also do not listen when you give them a message.
How can you send a person who falls down and having severe headaches and not do a CT Scan or MRI, poor patient care.
I had to wait 2 days for my food pills so I could eat then when I got them there was a fly in the bottom of the jar. Did not take them back only more hassle I did not want or need. Have a picture of the fly in jar though.
Good doctors but extremely long wait once checked in. 230 appointment and over an hour once seen. Wonder if I was an hour late if they would take me right in?
They are so bad they have to submit 5star reviews with fake accounts.
This time they have forgotten to switch account 😂😂😂 …
If you are in a hurry, I recommend not stopping. Service – depending on the nature of the visit, meh.. Quickness – 👎 Overall – it’s a hospital & they may take their sweet time, but they will get to you, take a nap while you wait!!! …
Never got any help 1 year old injury, five kids… i can’t bear weight i cant walk im less than one month away from getting married and wont be able to walk. Due to lack of time investment and refuseal to reevaluation of my injury
Poor care, always late, missed diagnosis, aggressive attempts to collect payments even from people living below the poverty line, rushed treatment of a child causing diagnosis and actual underlying issues to be ignored, missed, or simply …
Was there for 8 hours and I left because they couldn’t get to me in time so if I drop dead from a blood clot in my brain it’s on them
Total RIP off. Went in for chess pains and was given nothing but a 5000 dollar bill. Finally went to family clinic and was diagnosed with high blood pressure. If you can manage to get to any other hospital do so..
By far the worst care is given at this hospital. I waited 3 hours for the doctor to see me. I found out he went on lunch break between clients. The nurses covered for him lying to me stating he was with another client. Worst care ever
My experience with PCRMC Medical Group has always been satisfactory. I have short wait times for a scheduled appointment, and the staff has always been helpful, polite and knowledgeable.
In the middle of a procedure the dr quit and up and walked out. Was absolutely the worst treatment I have ever experienced. Nurses and dr we’re so unprofessional. Had me in tears. Never treated so poorly in my life.
I had to give it a star not because they should get it ,cuz that is the worst hospital I ever stepped in ,the E.R is a joke ,Salem is a smaller hospital and I get better care there cuz they care not like Phelps that they just out to get paid and sends you on your way with no care in the world..
They haven’t let us die yet. Even more grateful they haven’t killed us, yet. Seriously they are awesome and respectful . Everything you would expect from professionals. We are very happy with the service we received. We highly recommend them.
My friend who suffers from congestive heartfailure was turned away due to not being able to make the copay. Clearly all phelps health cares about is money not health
I broke my leg and needed surgery, I just moved here from St Louis, this care in every instance was a million times better than Any BJC or SSM hospital up there, it was fast and professional in all aspects
I love these people 💕 …
My daughter had to go to the ER. They didn’t even give her discharge instructions or a diagnosis. It took 4 days for her doctor to get them to send the records over.
Would not recommend any services, doctor failed to speak wirh me was not qualified to make a decision s reguarding my son. Asked for my son to be transferred to another hospital they called DFS on me and which they found nothing wrong. They …
ER wait times are a joke ( I understand thats because of the awful triage system hospitals are forced to use) . But Even if you disregard that, the amount you pay for your stay is RIDICULOUS. $2300 for a blood test and xray? Come on guys, …
I didn’t know myself that the rules had changed for the mental health industry either. I didn’t know that law enforcement decided to become part of the health industry either. I didn’t know about involuntary patient nor did I know about …
An atrocious business solely purposed to steal your money. How can you run a legitimate business when you have hidden fees and charge people without them knowing, it’s absolutely despicable. -Silk
This hospital needs help if you have someone you love please try to find somewhere else to bring them because they are incompetent and unwilling to except responsibility for their own actions. If I were on my deathbed I would choose to die rather than be treated by the doctors or nurses at this facility
Horrible. If you need the E.R. please go to either Sullivan or Lebanon (Depending on where you live). These people will sit you in a room for 5 hours, take useless tests, and then send you out without telling you crap. I sat in a room there …
I recently saw Pam Gray for my wellness exam. Everyone in the office was very nice. Pam is a great listener and provided me with great information and answered all my questions. Thank you!
I have never seen a collection of incompetent doctors and nurses as large and inclusive as I have at this hole of a hospital. Your ER wait/visit should average at least six hours after which you’ll receive a diagnosis way off-base and …
By far, the WORST ER I have ever been to. Never come here if you have a problem and need to be seen quickly. I was here on what appeared to be a slow night and one lady was in tears after being stood up for 7 hours without service. I am currently waiting on 4 hours with internal bleeding.
A nice place go to the doctor nice and clean the employees are very friendly I recommend this hospital or the medical office building for your appointment
Worse humans nurses and doctors I ever encountered
Came in with high blood sugar. Waited in the waiting room after having my sugar taken and getting blood work done. Treated like I was asking for pain meds or like I was on something despite just being anxious and having a dangerous sugar. I …
My wife shattered her ankle and he did the surgery and he never keeper her out of pain like he said he would he to her to take Tylenol I would never have him as a doctor and she said when she is done she would never have him as a doctor again
If I could give them negative numbers I would! Do not take your loved ones to this hospital!
Please stay away from this place. They lied to me, straight out lied that they had put in the orders for an MRI and physical therapy, I called twice and they still hadn’t put the order in, then they blame the insurance company, which was a …
Emergency room is bad. Very slow service, no actual medicine and a huge bill for saline(just purified water). Came in for 500 blood sugar and they just sat me in a room and gave me water. They did check for ketones (fairly simple blood test) however but not sure why the bill was nearly $2000.
This is the worst hospital ever I was in a car wreck and they left me in the hallway in the room for an hour and a half with no medicine and I hit my head really hard and the wreck was really bad and the EMT got really ignorant with me said …
This is about the service that I got in ER. It was terrible. No montring and caring was provided, they will throw you one of the rooms and take useless tests that will not digeonst your sickness nothing else. Finally, you will see the …
If you like a hospital where no one seems to care or communicate with you or with other departments this is your place. Oh, and they run the bill up as much as possible also and won’t send an itemized bill despite being asked multiple times to provide one.
This JOKE of a hospital has caused my father more harm than good. They DROPPED him during physical therapy and his knee twisted after HIP SURGERY, and wouldn’t give him proper pain meds or take responsibility for dropping my 72 year old father. If I could give ZERO stars I would. HORRIBLE PLACE.
My brother came in to phelps county emergency room, he had an overdose two days prior and was seen in the same department but sent out to another hospital for possible complications. …
It’s sad when you call to check on a family member and are met with a wall. Release of information signed, I even have a patient code. I was spoken down to like I was incompetent. I am hoping speaking with the patient advocate will actually …
I’m giving this 5 stars only because of a man named Keith, hes a nurse on 3 floor of Surgical Orthopedics. He was a amazing he was the only one who cared about my well being. The doctors here are very unprofessional and uncaring. I also had …
Never heard of a hospital that does NOTHING for their patients except give them a hard time. I was in the medical field for over 16 years and NEVER have I seen or heard anything like it. ER Staff it is tantamount to torture according to …
The most uncaring rudest people I have met in the medical field. They will let patiets scream in pain in the waiting room for hours, I saw them bring people in by ambulance and still put them in the waiting, someone with obvious broke bones …
Horrible service will not go back to this hospital. I asked for a warm blanket and the tech just left it folded on top of my thigh while my leg was bleeding and couldn’t help me. I used the urinal and the nurses or Tech couldn’t even dump …
Dr. Samman, Tyler and Scotty of the Sleep Clinic are amazing. Dr. Samman listens to me and explained everything to where I could understand. She is very warm and welcoming. Tyler is very helpful and helps get everything the Doctor needs …
My mother was given great care from all the staff in the ED. They were professional and caring. Our experience was positive. Thanks to all the health care workers!
Very knowledgeable. I have had a Cpap for 5 years and she is the first doctor to go over all aspects of my care. Staff was friendly and caring. Highly recommended!
I have had nothing but a good experience with the hospital we are lucky to have such good care in the rural area we live in I had a heart attack and the whole team was exceptional the er cardiac team saved my life
My mother went here and they said she had meningitis and kept her for 5 days and she got worse everyday and done many test because she was having bad migraines. On the 6th day they did a 2nd mri test and found fluid on her brain i am not to …
Spent from 10:30 pm until 2am waiting to get X-rays done. There were already 4 people in the emergency dept. waiting area when we arrived. None of those people were ever seen while we waited. Finally signed a form and left to go to another hospital in the area. Patient care was obviously not their priority on this night.
I went to the Phelps Health COVID-19 testing drive thru. I was in and out within 30 minutes. The doctors and nurses were incredibly friendly, encouraging, and funny. I was so impressed with their level of kindness – well done, especially in this trying time!
I had gone there with my fiancé for abdomen pains, vomiting, dizziness and missed menstrual cycle. First I waited in the ER waiting room for I took a urine test and they told me I wasn’t pregnant but to take prenatal vitamins just in case. …
The Phelps Health medical group and the hospital group has good people. Good nurses, good doctors, I can name many such as Dr. Kriete, Dr. Hedgepeth,….
And many more (please don’t get upset if I missed you and you know me) …
Not for COVID patients!
My mother (63) was transferred to Phelps after 2 days at Salem Memorial for …
Waited 3 hours in waiting room and never saw a single person leave that room. Never saw a doctor of any kind and the staff was rude and acted like they did not care that you had to come to the ER. Completely unorganized, were required to …
My mom came to this hospital after catching a seizure. After waiting in the waiting room for about 10 minutes she began having another seizure. We had to yell for doctors and when they came out they just stood and looked at her in shock (on …
My daughter just had a tonsillectomy performed by DR. MARY DOELLMAN. We could not be happier with Dr. Doellman and the staff at her office and the hospital staff as well. We were taken care of in a timely and professional manner at the …
I spent half an hour here being bounced between offices until they finally told me that they would not see me without $75 in cash
My 3 year old grand daughter had to wait in your emergency department for over three hours to even be put in an exam room. This is so unacceptable there should be someone there to see children. …
Please don’t judge all the doctors or all the departments by the emergency room staff’s bad behavior. I agree the emergency room doctors are rude with a very bad bedside manner and the people that check you in could care less what your …
Sitting in the waiting room for over 4 hours with severe abdominal,appendix,and kidney pain but yet someone who was here maybe 45 minutes gets brought back and i came by ambulance ,they did not. This is absolutely ridiculous and rude.
The wait in waiting room for chest pains and shortness of breath was 4 1/2 hours. The nurse told me to sit down and wait because they were working as fast as they could. There were 4 people with chest pains and they were told the same …
If I could give this ER 0 stars, then I would. My husband was injured on the job and was taken to this facility on a Saturday by his work, he had a piece of chemically treated wood stuck in his foot that needed to be removed. The Physicians …
My sweet 76-year-old aunt had knee surgery (for the second time) at this facility on Wednesday, March 30th, and was released (prematurely?). She had to return Friday, April 1st, and had a lung blood clot and liver decline. She died Sunday …
I recently had a medical emergency that resulted in surgery and can I just say that this hospital and it’s staff were amazing!
Everyone was so patient with me as I worked through my pain, educated me …
They killed my mother and sent my father home, still fully in pain stating they can’t help him and to follow up with his primary care provider. WHO sends a fully grown man home, in 10/10 in pain, saying, “Sorry. Can’t do anything for …
dr alison and dr voight,are a great team.you arent going to get better medical care.ive 100%confidence w them.phelps health is modern, professional
I see many complaints about privacy violations, patient care and unethical behavior. I hope these patients and family members know they can go above the actual staff at the hospital but sending concerns to joint commission and other …
What is going on with this place? I’ve had way too many bad experiences here for this to be coincidental or one-off instances. From the lab taking incorrect blood samples to doctors writing contradictory notes from what we spoke about …
If you value your life don’t go to this hospital. I’ve never seen worse health care in all my life… spotted multiple cockroaches in a place where infection should be controlled. Also the staff just cares about the bottom dollar and getting you out asap Phelps is the absolute worst!
Just a little reminder you’re patients have MORE rights than your so called doctors and nurses:) …
Good medical care. Messed up my paperwork so the wrong insurance was billed despite filling out a form to have it go to the correct insurance. Now I have to get the bills from the company that was incorrectly billed and redo it myself. …
Overall, admissions are very adamant about overriding any red tape to get you in to see them, as long as you continue to stay current with them. That’s all I can say about my 1 visit there. Communication is lacking pertaining to a …
As a healthcare provider, I would like to say that I am shocked by the low reviews and ratings this hospital has received. But I am not, because the OBGYN department treated me terribly. …
This is the worst hospital that I have ever been to. They hire people that don’t know what they’re talking about they don’t know anything just because they have a degree they should not be in this field if you can’t tell the difference …
I had the most amazing experience delivering my first baby here! They told me step by step what was going to happen, what was next, and what to expect. Ms Jen, Ms cody, Ms Christine, and even down to the sweet lady who did my epidural, all …
Went to the ER with severe stomach pain and waited 2 hours with 8 people ahead of me. Within those 2 hours not one person ahead of me was called back to be seen! Do not go to this hospital with any life threatening emergencies, they will leave you to die right in the waiting room.
I was in rehab for two weeks plus from hip surgery I had done in StLouis mo end of August. I was there a Phelp for my rehab. While during my stay the food was good, the nurses was wonderful and there is one young man that stands out, it was …