Phoenix Medical Group

Phoenix Medical Group - Peoria

Phoenix Medical Group is a multispecialty medical group that offers a range of health care services. The organization specializes in the fields of internal and pulmonary medicine and women s care.

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Phoenix Medical Group Reviews ( 71 )

  1. My first day as a new patient was my last. Camille Conger PA-C is extremely abrasive, sarcastic and just in a rush to get the appointment over with. Also, there were issues with the prescriptions she sent to my pharmacy. I left a voicemail with her assistant, but it was never returned. Overall unpleasant experience!

  2. Will not return phone calls… Receptionist VERY VERY rude…slammed clipboard in my face to sign it without saying a single word…has no business dealing with the public!!!!

  3. Total scam artists……my wellness exam was supposed to be completely covered…..now saying I owe 140 and they want to ch are me again to go over my labs which is part of the physical

  4. Non-responsive. I went to an appointment and they asked for tests that they never requested. Attitude by both staff and doctors is that you are just another number.

  5. Been going here for a very long time and they constantly miss manage my meds and when you try to talk to them there very short and try to make it out the door to the next patient.

  6. This is the worst office I have ever dealt with! They never return your calls, when you do get someone on the phone they won’t give me the information you requested.

  7. If I could I would give a zero star first I am trying to help my dad out on getting him checked in to see a doctor for his COPD and we get told there was a balance due which I find is funny cause we have not received a billing statement …

  8. This place is a joke they didn’t even have a clue why I was there in the first place and the doctor’s assistant she was rude and disrespectful on top that they made me wait for 17 minutes on the 15 minutes earlier that they made me come …

  9. I’ve been coming to this place for several years because I have a special trust in my doctor and I love the thunderbird office because it’s so clean and I always feel very welcomed and comfortable thank you

  10. Debra Mescher, PA at Phx Med Group, part of Banner Health took me off a medication she should never have done – multiple articles say not to do. It put me in the ER in Dec and Jan 2017. I had convulsions, lung issues, heart issues as well …

  11. The staff is excellent and professional. The doctor I see, Smith, is very thorough, professional and listens. I fully recommend this practice, they are exemplary.

  12. Have had a great experience with appointments. The wait times are very low after arriving on time. The staff is very friendly and helpful as well. Will continue to with visits

  13. Awful assistance with everything. I might as well have done my own scheduling as they dropped the ball repeatedly. All the girls behind the glass are on Google or texting on their phones, very unprofessional. Will not recommend this cacophony outfit to anyone. If this is how healthcare is going to be we’re done.

  14. Phoenix medical group is a very friendly office I have several doctor’s I see there and I would not go any place else . They are awesome I highly recommend them to everyone !

  15. sharqueefa “the lead medical assistant” is a rude, unprofessional person!!!!
    she thought she put me on hold…..nope i heard all the disgusting things she was saying about me!!!! …

  16. Seen Dr Ariyan, Srividya. I am proactive with my health. First impression was she was more concerned about tests that were provided by a different medical group and that they were able to bill for a bunch of tests that she has difficulty …

  17. I see Dr. Arpino and he is very knowledgeable and professional. He answers all of my questions. I have not had to wait for an appointment and the office staff is friendly and professional.

  18. I concur with previously posted comments. I feel fortunate to have my PMG physician, however the office staff at PMG will be the result of losing my business. I, on several occasions have had commitments made to me that they simply failed …

  19. I am very happy that I chose Dr. Orr for this consultation. I couldn’t ask for a more thorough doctor and outstanding assistant. They made absolute certain that all my questions were answered in detail and gave me a much better …

  20. I have been a patient at Phoenix Medical Group for the past 5 years. Dr. Arpino is a caring, thorough, amazing doctor. If you need to see the doctor, you are worked in. I like that Dr. Arpino works to find the cause of problems rather than …

  21. I’m don’t know why Phoenix Medical Group is getting such low scores. I can say that in the last 15 years I’ve received nothing but great service from the staff and especially Dr. Arpino! My appointment today was just as good! Thank you.

  22. NP Dustin is really nice a great provide and my medical assistant chelsea is ok. But what is really frustrating is trying to communicate and get in touch with them. The receptionist will send me to a line that is never answered i leave a …

  23. The staff is very kind. I am new to the area and was very glad that a friend recommended that I contact Dr Arpino to become my primary physician. Great job everyone!

  24. The care and attention is great. They take time with you to explain your situation and are never in a rush. The results have been more than I expected. Plus the followup has always been very detailed.

  25. Office personal are unresponsive. Dr.Pierend is knowledgeable and good but the staff ruins everything. I went in 3/9/17 for a prescription. I spoke with my pharmacy while there and made sure everyone was on same page. 3/24/17 no …

  26. Np Misty Hall is the worst medical professional I have ever met she is completely uncaring, will not answer any of your questions and won’t give you the time of day. She is extremely arrogant and acts like she knows everything when she’s …

  27. I was not impressed with Dr. Ariyan’s bedside manner and the lack of information provided to me. I drove 30 minutes to see her and have a young baby so coming to appointments isn’t the easiest ordeal at the moment. I arrived with some …

  28. Have had a great experience here. Always feels like my questions and concerns are fully answered and taken into consideration. Don’t ever feel rushed, but always feel like I take my time to make sure I get all my questions answered and concerns addressed.

  29. Actual visit was good. Friendly staff who (tolerated?) Me joking around with them! However, trying to get an appointment changed by phone was arduous. Still going there for follow up care on my CPap. Tried a Medical doctor here (general …

  30. Still sitting in the waiting room, waiting for a cab home. I sat here for an hour, just to find out I didn’t need to be here today. This is after a 30 min drive here in a medical cab, that has to be ordered 48 hours before hand. I was …

  31. Sad that a zero can’t be given. I never even got in to see a doctor! I was sent to this place because of possible narcolepsy. I also have severe fibromyalgia and am disabled from spinal issues that make setting appointments difficult. I had …

  32. Incompetent, rude staff. I’m 67 and this is the most unprofessional, uncaring bunch that I’ve ever seen. One Dr was nice enough, but always came off as if she just didn’t want to be there. Staff insisted my prescription was called in …

  33. I cant believe that there are any 5 star reviews.. these people must have only visited once.. on the best day. Im alive today because of the work done by dr yonan and nurse kesha smith.. dr orr had a completely opposite view of my situation …

  34. I went to Melissa Chrisman podiatrist for a foot problem she told me go to the hospital I went to the hospital because I need a problem on my foot fixed.
    I am in the hospital and I am told that my doctor said I am not compliant so I …

  35. My whole family and I have had Dr Jose Pierrend as our primary doctor for years…he’s been a great and very understanding doctor to us. We feel like we are not a number to him…he actually remembers us by name and relation to each of my …

  36. My doctor Deb Mescher is wonderful!!!!! I really like the time she takes with you as a patient. She is NOT a doctor that chases you out of the exam room to hurry and get another patient in. She builds a rapport with her patients. Thank you …

  37. The office was very careful with putting Covid-19 guidelines in place as they only allowed a small no. of people in waiting area, all staff were masked, etc. It was my first visit so initially had a difficult time locating the office and …

  38. I love the doctor I see when I am there in person I am treated good but when I call in it’s almost like everyone forgets who I am. And I update my insurance so there is no lapse in my rx like doctor says. Because I can not go without …

  39. Wish I could give ZERO STARS. I had a referral to schedule an appointment here with Dr. Ariyan (endocrinologist), they called once and I missed it but they didn’t leave a voicemail to call back and schedule. I called back on my own and left …

  40. PMG has been my go to medical facility for several years. They are very organized in every way. They make courtesy appointment reminder calls. The Doctors are friendly and all well versed on all medical procedures. Doctor Arpino is my Doctor.

  41. Everybody that I have come in contact with at PMG from the Receptionists, the P A’s and all the office help have all been very friendly and professional. I have been a patient of Dr. Robert Orr as my pulmonogist for quite a few years and I …

  42. I’ve been a patient of this practice for a number of years. The front staff are friendly and professional, as well as the ancillary staff. My physician is top notch in my opinion and listens attentively. Clean facilities and ease of booking appointments requires little effort.

  43. I have been seen in office twice as of now and had labs, I have no complaints! The staff from my initial call to schedule, to the ma, lab lady, and Dr Peters, made me feel like family. I will be switching all services I can to Phoenix …

  44. Unorganized, long wait times, rude service, quality of health care is a joke, and they never call you back. If you don’t care about your health then this place is perfect for you. I recommended the mayo clinic.

  45. The absolute worse place to go. If you can find another place to go to, even if its a little bit further than you wanted to drive trust me drive the extra 5-10 minutes it will save you time energy and a whole lot of frustration. This …

  46. I’ve had the worst experience with the Peoria location. Saw Dr. Steiner before she left on maternity leave, things went downhill fast. Even though she said she had prescribed my inhaler for a year that didn’t happen. Pharmacy could never …

  47. First impression go a long way ⚕️ staff is very friendly and helpful not a long wait time with an appointment location is somewhat hard to find the first time make sure to use your Google maps it your best friend overall experience would be great hope you have the opportunity to visit I recommend this medical group

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