Physicians Regional Healthcare System is comprised of three hospitals (Collier Blvd, Pine Ridge, and North Hospital), an affiliated multi-specialty … See more
Physicians Regional Medical Center – Pine Ridge Reviews ( 250 )
Avoid this hospital at all costs. They are not focused around patient care and instead focused around medicare / insurance reimbursement. Some of the staff is fantastic but it is a shame that the hospital overall *does not* have any …
Anna Kaso and other staff are abusive towards the Psychiatric Patients. It’s a shame that these patients come here for help in recovering and these staff are abusing their power and hurting their patients. If you can go anywhere else I would highly recommend doing so.
My original lab results were incorrect, stated I was hospitalized and my second test.
Both statements were false but corrected after I pursued. Lastly my scheduled …
My stay was made very nice the Creole woman that were working where I was in the observation of the emergency room I was in there probably beginning of the year or March and they were the same one that took care of me never very kind very nice and I really like them a lot they’re very good at what they do
Went for follow up xrays after an outpatient surgical procedure. It takes a little longer than it should to register but once that was taken care of everything else went pretty smoothly.
Excellent care from Dr. David Ornstein, his entire surgery team, prep team, recovery team, and hospital room team and departure nurse team! 5 STAR rating all the way!
Best care ever! Definitely choose the right hospital. Nurse Jill in ED was so caring and professional. The doc, Ct, MRI , basically all staff very sincere and trained professionals. …
I’ve been going to Physicians Regional very frequently for 2 years. I am extremely pleased with the entire staff and facilities. Everyone I have met has been skilled in their job and always cheerful and friendly. I have lived in this …
I have been unfortunate enough to have been admitted to this hospital on more then one occasion (more like 4 times). Getting admitted takes about 45 min. then you have to go to another desk and wait there. All policies and procedures are …
Wonderful experience, welcoming, caring and the Dr. was excellent who I saw in the ER. Very informative and genuinely cared and took his time with me. The nurse I wasn’t to fond of and I wish I got her name. I had to get a CT scan and she …
I was pretty much dead by the time I reached the hospital and was instantly intubated and put on life Support systems where I stayed for 10 days before finally waking up to find out I’ve had a blood clot in the lungs, pulmonary embolism, …
From the time I was taken into pre-op, I was taken care of by nurse Rosa and the anesthesia team, Peter and Dr Torres. They each thoroughly explained what I would be experiencing and greatly put my mind to ease! Just before taken into …
From the beginning to the end of my angiogram (administration, nursing, and my cardiologist) I was treated with the utmost care and professionalism. Thank you for your excellent service and encouragement!
I would rather die than come here. They met my gallbladder filled with pus after I demanded an ultrasound for hour and then treated my friend horribly. They need to learn their bed side manners. As a licensed crn which is the bottom tier, …
More than extreme long wait times. I went in under the advisement of my Nephrologist for a blood transfusion and waited over 12 hours! Definitely not ok! I had to beg for food and was told 4 different times I’d get something, sometime… …
I would just love to start out by saying thank you ,which is clearly not enough. From our food services ruby, our nurses especially Courtney and Elizabeth, my psych Dr.pidgeon, and Dr.Dixon. I have had most understanding and hands on …
I am giving a one star, because i can not give a minus. I was in this hospital between 04/12/2019 and 04/14/2019 and although all bills have been paid ( a ridiculous bill of over 36,000.00 to actually do 3 tests) , they keep sending it to …
Was informed that the lab hours were from 10am to 4pm. I left work early, drove across town to arrive at 3:40pm…only to be told by a snarky woman at the desk that the lab’s new hours are from 7am to 3:30pm. So now I have to take more time out of work just to deal with this again. Awesome.
Went in for 4 stitches and everybody was amazing. Made sure I had everything I needed and I was taken care of right away. On the way out the bill for the “Emergency Room” was $269… Not bad right? I was told I would still be receiving a …
I went to have my pre-op done which was both blood work and chest X-Ray. It went very well and in a timely manner. Everyone was polite, courteous and efficient.
We spent five days in Physicians Regional and I have never had a more positive medical/hospital experience. The staff was superior in communicating with us, meeting our needs and providing care. Mr. Dalao is an excellent cardiologist and …
Physicians Regional is the Best! Hospital in Florida!
Nurosurgeon Mark Frenkel Anesthesiologist Jenna Suffoletto, and their entire Amazing team, saved my life Christmas 🎄 evening 12/25/2021. All shifts of the …
The hospital rooms are old along with some of the equipment, ie. the control for the lights in my room didn’t work, the floors appear to be overwaxed over top of the dirt but the rooms are very clean. The nurses and the rest of the help …
Was truly surprised to be treated so well by very friendly and professional staff. Other places herd you like cattle and Physicians Regional was not like that at all! Very nice facility too. Really pleasantly surprised!
I went in to ER with severe Ab pain and nausea, knowing it was my gallbladder. My symptoms were relieved within 30 minutes. Staff was great from Triage to Dr. Manssen, who removed my gallbladder. Unfortunately 2 MD’s. I encountered in the …
Travian? I think I am killing the spelling of his name works in the lab. Well at least drew my labs… what a amazing kind man who knows how to make a difficult situation better with laughter and a smile. Thank you sir for being a positive light in this hospital.
My experience with Physician’s Regional Medical Center in Pine Ridge was very positive. I was seen quickly in the ER and the staff were friendly and efficient. A procedure was performed on my arm and follow up was effective and efficient. …
If I could give zero stars I would, however the ER nurses were wonderful. I drove myself to Physicians Regional on the advice of Collier County Deputies after a personal trauma. I explained that trauma in detail to Dr. Jeff Olson, who was …
Although the reason for my visit was a serious issue. The doctors at Physicians Regional on Pine Ridge Rd. Naples Florida are awesome, same with ICU staff and recovery staff. They were very respectful, we even had laughs which made the …
Dr. Milla is a very nice, professional doctor that takes time to address all
Of your concerns. The staff is very helpful and pleasant. They see you at your appointment time.
Priceless. If you need a procedure Physicians Regional is the place to go. Doctor Grace has a wonderful staff that attends to your every need ❤️. Thank you Doctor Grace and staff.
Nurses were amazing! Anesthesiologist was wonderful. Dr. Mazur is a very good doctor and has a warm bedside manner. I was extremely nauseous all day after the surgery. I was surprised that no one called me from the doctor’s office or hospital at any time after my surgery. That’s the only reason for four stars.
Had an emergency and was told to go to this hospital. Staff was great! Polite, hardworking, and kind. The facilities were not so great. I’m disappointed to learn that the rich bigwigs that own this hospital not only pour limited funding …
Went for lab work today. Waited 45 minutes while I watched employees stand around and talking then disappear. Watched another eat her bagel and cream cheese and drink coffee before going back to work. Sent to lab and stood 5 minutes …
my friend was hospitalized needing stitches and they had to wait 3+ HOURS for someone to even come in the room. just sitting there bloody and scared and alone. they asked for help MULTIPLE TIMES and no one came, they were dismissed- shoved …
Great job telling someone you think they have cancer because you can’t figure out what’s wrong and not attempting to find it or help schedule any type of scan. …
The attention given to my mom there was horrible!!!!
They woke her up from her anestesia because apparently they needed the space??? I don’t know how they released her in the condition she was. …
I recently moved to Marco island and needed a cardiologist. As luck would have it, I selected Dr. George Yiachos. Not only was his staff accommodating, but The attention I received from Dr. Yiachos was above board. Any concerns I had were …
I was in Physicians Regional Medical Center for one week and received excellent care. The hospital is well designed, clean and comfortable. More importantly, the staff is attentive and kind. I cannot heap enough praises on the all doctors, nurses, assistants, administrators, and kitchen staff. You’re the best!! Thank you all so much!!
I’ve been seeing Dr. Brian Hanypsiak and yesterday had surgery. He was Great!
All of the nurses And anesthesiologist were fantastic and helpful.
My husband has also had different procedures done in this hospital and we’ve …
Dr .Cohn, is a first rate Physision. He is well informed about the procedure he conducted. He is very caring and courteous. His communication with me prior to the procedure was excellent. He kept me informed of what needed to be done.
I have yet to have an experience that wasn’t pleasant. All staff were courteous, efficient, knew their jobs, and were so kind. I couldn’t be happier with the care I’ve received & will continue to receive here!
Had an outpatient surgery here in February for a cyst excision which was botched and unsuccessful. Care after the surgery was poor as I contacted my surgeons office a few times expressing some concern about post operative symptoms which …
Went to ER at Physician Regional Pine Ridge on March 28th. So understaffed, terrible experience. Nurse forgot a tourniquet on my arm for over an hour and when I told everyone my arm was hurting I was ignored. Found and untied tourniquet myself. Will never go back.
ER experience was good. Facility is clean & new and the staff were nice/polite, but I would not come here again because they do not have enough doctors or staff. On my first day admitted here I waited a full day before a doctor finally …
All staff were courteous and professional. Went out of their way to make my stay as quick and painless as possible. Same kudos to staff at the walk-in clinic.
Very good experience. Everyone was so nice. I had been her 3 times before and I just wasn’t a very pleasant experience…with attention and clean areas…but this 4th time was totally different..the Chef I believe from the hospital or …
Was taken in by ambulance after trying to make it to my girlfriend’s car but passed out from the pain. The paramedics found me in my driveway next to a puddle of my vomit.After 4+ hours, a catscan (which failed to image the calcium deposits …
I was referred to Dr. Scola by PRHC for follow up after surgery. He and his staff were thorough, polite and on time. Excellent experience. Will continue to see him as family medical needs arise.
My stay was fine up to the point when I was transferred to another facility and my iPhone adapter and charger were left behind. I called twice to get it back and was told it was gone. THOSE ROTTEN THIEVES SHOULD BE FIRED. No attempt on hospital to make it right but they haven’t heard the last from me
Worst medical staff ever. The nurse couldn’t find my nerve. Then the doctor didn’t even give me anything for my pain. When they finally called in a prescription, it was short of what they said it was going to be. When they came back with my …
The nurses were amazing. Kind patient and caring despite having no support of the doctors. I didn’t see a doctor for the first 3 days of my five day stay at the hospital. The doctor would not authorize my regular prescriptions that I …
My diagnostic test was in your old building which is way more efficient than your new & “improved” building across Pine Ridge, which is a real cluster compared to your original facility. Get my drift. …
Exam, procedure, & 3 biopsies went extremely well. However, I was told to call and get the biopsy results via an appt or call from Dr. Biopsy results were in within a week. It’s been 4 weeks now. I’ve called 5 times, leaving a message to call me with the results. Hopefully they are all negative, or else I’m behind in my treatment!
Went to Physicians Regional-Pine Ridge for a routine blood test. The lab has moved into the newly made doctors building across the street from the main hospital. The wait is relatively short, you check-in, and within a few minutes a …
The staff was very good. But the room I was put in next after step down icu was horrible experience. The bed mattress should have been thrown out. Caved in middle and you felt the bars underneath you. They also put me in a room with a 90 …
Everything was great. Got waited on right away and the Dr or assistant was so nice and sweet. Could not have asked for anything better. She even called a couple of days later to see how I was. Amazing . We are from Ohio and I was really impressed. Thank You
My mother was a patient at this facility for surgery last week. All of the ER staff, med surge, and OR staff were fantastic. Dr. Orenstein went out of his way to make my mom comfortable and even sat in her room to speak with her. The experience was fantastic from start to finish.
Regional represents the finest in healthcare. From the moment I checked in at the pre-op department (a week before surgery) all the way through my admission, surgery, recovery, and release … I was continually surrounded by folks who made me …
This hospital saved my life. The Drs and nurses were remarkable along with the level of care. I was there nearly two weeks gravely I’ll with Covid and pneumonia and the entire staff under extreme conditions exceeded expectations at every level.
I’ve had shoulder replacement in both shoulders last year & just now. The staff at Physicians Regional are always pleasant & competent. Especially Susan RN in the 4th floor. Dr. Steven Goldberg , Ortho is a fabulous surgeon with great personality & top notch Staff, especially Denise, office mgr.
Alexandra was an excellent nurse who cared for me after my GI surgery!!
Some of the equipment could definitely be replaced with newer equipment as the toilet leaked when you flashed it as well as the stand that holds the bags of …
I had to leave my hearing aid at home. ALL persons that I had contact with were very understanding, patient, and constantly keep me updated. They explained everything thoroughly and made sure I could hear them. I felt that I was having the …
My service was very good. The technician’s that did my test were professional and nice. The Dr. Was informative and made me feel better about my condition.
My father had bypass surgery recently. Care was wonderful, stuff extremely friendly, helpful and acknowledged. Follow up was easy, walk in and out 20 min. It was great experience. Thank you so much for your care, I appreciate it. Highly recommend!
The doctors are really good BUT the scheduling staff are totally demotivated and inefficient.
I am now about to try and have my third appointment with Dr Alexander Rosen, …
Amy, my nurse in the ER, was a life saver! After they told me that they were admitting me because I needed surgery the next day they told me that because of Covid they didn’t have any beds so I needed to spend the night in the ER. I was in …
I am beyond disappointed in the care I have received so far from this facility and I am a new patient. If it wasn’t for the amazing doctor I would be going elsewhere. It started the day of the first appointment when I watched the office …
Quality medical care but poor customer service and overly aggressive billing. Initially they coded a procedure incorrectly, refused to change it despite repeated calls from me and my insurance company, and sent it to a debt collector after …
Physicians Regional runs a perfect outpatient surgical center. The process is seamless from preadmission to discharge. The staff is extremely helpful, compassionate and competent. I would not hesitate to return.
I could not believe how nice and organized and how smoothly everything went. Everyone from the nurses to doctors the secretaries every single person was amazing. Thank you for making my procedure go so smoothly.
I really like all the Dr’s I have at Physicians Regional but every time I call it’s a nightmare. I’m on hold for minimum 10 minutes then the person who answers the phone contacts the office gets back on the phone so I get to leave a …
Call center records not in synch with doctors offices. Call center kept saying they had not received my record by fax. They told me to fax them to a number that is no longer used. It took 6 days to get that fixed. …
I had to go to the ER yesterday for an issue that is embarrassing and was ultra painful. I have been to NCH in both downtown and off Immokalee and the service there was horrendous. I had Stephanie as my ER doctor and I believe my nurses …
I had an outpatient procedure performed at Physician Regional and award five stars for my exceptional patient experience. I anticipated top notch care from my amazing ENT and surgeon, Leela Lavasani, M.D., but it was a wonderful surprise to …
My entire experience in this hospital was very good even though I was sick. I was treated very. In particular the floor nursing staff were awesome!! The policies instituted to have my nurse come in to room every hour and initial on a board …
Had to go for internal bleeding 2 years ago. Treated me horribly. Left me alone with no answers and then sent me home. Then had to go again a few weeks ago.They left me by myself and didn’t even treat me as a person. It made something …
I was supposed to have a procedure on 3/4/22 at 12:50pm w/ Dr. Rosen. I received a call the day prior asking if I could come into the office early. I explained that I’m not sure yet, but I’ll call in the morning. I called the office at …
I was here this past Monday -Thursdays. The minute I arrived, the staff was top shelf. The drs. Were great. The nurse’s were the best. Do not laugh but the food was great. I was on the 4th floor room 409. One nurse julie was the best. Thank you all. Great experience I had.
Doesn’t get really any worse when it comes to health care. First of all, God forbid if you ever require immediate attention from your doctor as they are all overbooked, there is zero protocol in place for emergencies other than dial 911, no …
Had a scheduled colonoscopy screening. Very simple check in. Dr Cohen was great. The entire staff was attentive caring and informative. I felt in very good hands.
I was doing pre-operative testing. I had to make two visits instead of one because I had surgery within 90 days. That should have been communicated to my physician to avoid the extra trip. The hospital was very busy & somewhat short of staff, probably due to covid. Staff looked a bit overwhelmed. But they were professional…
Trying to get basic lab work done was a disaster. After waiting for 2 hours it was finally done. You first wait to have a rep call you up to take your order & enter it in the computer. Then you go wait again in the lab area for them to …
Terrible service, terrible patient treatment.
Very weird staff members as well, CHELSEA FLETCHER , was very rude and personally reached out to my friend online whom was a patient there on Facebook to take …
Dr Susan Cera and her staff were perfect. My care was exceptional. Nurse Kemone in the hospital overnight was exceptional and caring and smart also. The overall experience exceeded my expectations!
I would have given ffive stars but the experience in the ER caused for a three. I’m not sure if the staff is aware that you can hear the remarks they make at the front desk or even in the rooms next to you even with the door shut. I ended …
I was there today to get some medical records,and i have COPD so this young lady who works there stop to ask was I ok and then another lady brought a wheel and they took me to medical records and made sure I had everything I needed and then push me in the wheel chair to my car. Ladies you went above and beyond a class act.Thank You
Admitted with diarrhea and dehydration. In the ER I was in isolation room and repeatedly used bedside commode but call light has been broken “for a year or so”. “If you need help, yell” The medical floor was dirty and littered with …
Admitting staff and Cray dept staff rude and rushed they do not take their time and look directly at people. I will never go here again unless it is an emergency
This review goes out to the superb staff at Physician’s Regional Lab. My visit was for lab work requested by Naples Urology and Physician’s Regional Medical Group. The check in with Rose was seamless and thorough. She is very professional …
The ER dr and overnight staff was excellent , my day ER nurse was terrible didn’t check on me at all. Gastroenterologist Dr. Grace who saw me was excellent but now that I’m discharged will not see me despite my discharge saying to follow up …
I was especially disappointed the 2nd time entering the Emergency Room at Physician’s Regional Hospital and it was a tremendous difference from the first time I was there in November when I was treated with extreme dignity. …
I love the doctors and nurses all nice. The one person there who is awful to deal with is JAMIE. He is the bill collector or the person that handles payment. . 2 different occasions he called and wanted more money then the procedure …
I had my last colonoscopy at Physician’s Regional 8 years ago. I was told the preliminary findings appeared benign, and if confirmed by Pathology, that a repeat colonoscopy would be due in 10 years (2024). Last week, my NCH PCP referred me …
I always get quality care. Staff is pleasant and easy to work with. They listen to me and do their best to accommodate my needs. I would recommend physician regional to family and friends!
The hospital was clean and nurses efficient and friendly. Dr Valdes was wknderful.
Scheduling was a nightmare. Took me 4 weeks to reschedule an appointment. …
Excellent staff. Very professional and caring. My only complaint is that my appointment was for 10:30. Left in hospital bed until 11:30 when I was finally moved for the procedure.
Excellent care. I found nursing staff to be responsive, professional and friendly. My surgeon was fantastic. He kept me informed and answered all my questions.
I was immediately admitted into ER, no wait. In ER, they tried to bring my pulse rate down. I had a male nurse who was very confronting, and a student. The male nurse has lived with AFib for 15 years and his is caused by sleep apnea. He …
The nurses are very professional and Dr Rosen is the best but unfortunately they did not have enough staff at the reception desk to handle the amount of people that were there to check in, I had a 1pm appointment arrived at 12:50, did not …
I always have a positive experience at Physicians Regional. Emergency room visit and I was treated with respect and feel they did a complete and thorough assessment of my symptoms and needs after an overnight stay for observation and additional tests, left feeling that I had the answers I needed.
My mother just had a second hip replacement at physicians regional on pine ridge. She had to wait 36 hours for a surgeon. However, the post operative care has been a nightmare. Her first nurse following surgery denied her pain …
We went to the Physicians Regional ER after enduring a four hour wait elsewhere. When we arrived I was admitted within 15 minutes, and evaluation tests were initiated immediately (even though they were very busy). Highly recommend this ER
I can’t thank the ICU nurses and intensivist enough. Elizabeth, an ICU RN has been are first point of contact, she has been informative, kind, and understanding. She’s a one-one with my grandma because she’s in critical condition… My …
April 2022, took my 86 yr old mother (with dementia) in because she had a fall and had hairline fx in pelvis. They kept her for 3 days. They never ordered her diabetic meals even after I told them each meal that came (5), complete with …
Absolutely the most efficient nurses and staff and so professional along with a friendly and pleasant experience when I went in for a colonoscopy. Thank you to all the nurses and my doctor Maria Valdez for making this test a nice experience! I am so happy to say you are the best!!
I always have a wonderful experience at this is the only hospital when me or my kids need to go.I prefer this one!! I was admitted through the emergency room and stay for 3 days for severe hypertension but once my high blood pressure was …
Very Clean professional ❤ caring the recovery NURSES AND ALL STAFF in that area where so nice! The Staff and NURSES IN PREOPT. ARE THE BEST it very hard to start and IV on me 3 people tried i was ready to leave they did everything they …
I was very well taken care of in the emergency room. My nurse, Gary, kept me informed and was very patient in explaining what was happening and why it was happening. Dr Jon was great also with his explanations and he was very thorough. My only disappointment is how outdated and dirty the facility is.
Each and every person that I interacted with was professional, kind, caring, and considered my feelings. I felt welcomed, safe, and content. As worried as one can be about anything unknown, I assure you that these medical professionals made …
My 87 year old Father was admitted to this hospital on April 19 with a brain bleed. Dad had a bilateral craniotomy and was brought up to a regular hospital floor instead of ICU!! Over the course of 10 days, my Dad lost 12 pounds because he …
Dad critical care inn hospital they give me a call at 4am. Now a whole hour later of none stop calling their number to not a single answer. How do u claim to be a hospital and not answer phone for a hr
It was one of the best experiences I had ever had. From the surgeon all the way down to housekeeping. Nurses were very attentive,caring, and concerned. All of my need met anf then some. Thank you for the outstanding care
Excellent service, facility and care. Physicians Regional, staff and facilities provide extraordinary care and are sensitive to the patients needs , concerns and ensuring they are well informed and at ease.
We love the nurses and Drs at this hospital. There is one problem that is very concerning to us. My husband was admitted 2 days ago because of serious issues with COPD. The room he was put in is so tiny you can barely move and there is …
Doctors and nurses are skilled and caring. it appears that the hospital is understaffed and do communicate very well. My wife has been waiting for several days to find out what rehab she.is going to but no info on when and where she will be going next.
My personal experience at Physicians Regional Pine Ridge was extremely disappointing.
Check in was very crowded and I felt people should have had sufficient space …
I did a hernia surgery at this hospital! Dr. Mannson is such a great doctor! He and his staff did an amazing job. Dr. Mannson is a caring and talented doctor.
I went into physicians regional emergency room by ambulance. Upon entering the emergency room the cardiac strip that the medic had for me was given to a nurse in the ER. She never gave it to any of the doctors. And not having a read out of …
Each and every person that I interacted with was professional, kind, caring, and compassionate with me. I felt welcomed, safe, and content. As worried as one can be about having stage 4 metastatic cancer,all other hospitals i went to for my …
Everyone was extremely friendly and took very good care of me. I had been so nervous about the procedure which turned out to be no big deal. Hopefully, in 10 years when I have my next procedure, facial masks will be a thing of the past.
The nurses that I had were all very nice and helpful. The room was large and very pretty with a great view and large windows. I would like to mention the following people who made my one night stay there very pleasant: …
Excellent care. Nurse in recovery was excellent, very personable and caring. Dr.Caputo and his team were superb. Since I was awake I was able to hear their conversation. It was great and and made me very comfortable. The procedure went very …
Was in hospital for eleven hours arriving at 8am due to emergency surgery for other patients didn’t get in for procedure till afternoon was discharged at 7pm. Needless to say I wasn’t happy!
This was my first experience – I went to the hospital for lab work. Registering was a great experience – she was quite personable while still being efficient. The lady who who did the blood draw was amazing – she really knew what she was doing! Everyone I interacted with was friendly and helpful.
Everybody at the hospital was helpful, kind, informative and patient for my surgical procedure.
The only complaint I would have is that I waited in my bed for a very long time …
The hospital was clean and well-kept, although somewhat dreary and lacked color. The staff were professional, friendly and efficient. I had two major issues that detracted from the experience. The first was the temperature in the rooms was …
Billing department threatened my surgery if I didn’t pay the down payment they wanted and this was two days prior to my scheduled procedure. Doctor was great
The doctors and nurses were super. But when you have a family member in icu and you have been here for 10 hours. The cafeteria should be available. Also the girls working there were very very rude to me when I went in there. They should have more compassion for pple that are going through hardiness. Or go get q jib somewhere else.
Everyone from pre-opp to post-app were fantastic and professional. They keep me relaxed and well informed. Thank you to the whole staff at Physicians Regional.
Worst Emergency Room Ever – Urgent care sent me there with doctors order for emergency CT Scan. From front desk to Nurses – impolite to rude. Started doing unnecessary tests, I presume to increase billing for visit. Just overall terrible experience. Go elsewhere.
This hospital is absolutely amazing in all they do , professional Doctors and staff were great and top notch . Physicians Regional is outstanding thank you for meeting my medical needs !! Your number 1 in my book now and I will refer friends.
Very friendly, professional, and easy to navigate. Everyone that I encountered was very knowledgeable, kind and understanding. Happy that I chose a Doctor who operates out of this Hospital System.
If i could give negative stars i would. My dad was here in critical condition in the ICU. Would go hours without seeing his nurse and when we would ring for service often ignored or get someone in the room after manually flagging them down. Honestly it felt like boarder line elder abuse. Doctors also had terrible bed side manors.
On Monday I had 4 pages of lab work done. The tech were excellent, however I checked the patient portal and nothing is showing. I called at Pine Ridge and they CAN’T even find the ORDERS much less the results.
After being directed to registration and sharing insurance/bio/ credit card info., I was asked again for the same info. when visiting the physician desk. All desks should share info.
First time here, brought my wife to the er because she’s having trouble breathing and coughing a bit. After checking in at the front desk the receptionist calls in and said she has a patient with shortness of breath and I could hear the …
Kaylee Fieldler is excellent at her position in the Rehab facility for Physicians Regional. She is very knowledgeable in her field and makes a patient feel comfortable despite the nature of the treatment regimen. The results were surprising and exactly what was needed.
The staff of Physicians Regional is incredible. I cannot remember the names of the staff members who prepped me and were in the OR during my TAVR. However each and everyone of them were highly skilled, reassuring, kind and friendly. The …
Awful!!! I had to do a CT Scan (stat), they made me wait for more than 3 hours and a half, when I asked how more I would have to wait they said they had no idea but if I want I could reschedule or go to the other facility at Collier! That’s what I did.
Went to ER tonight and wife was seen almost immediately by phenomenal nurse practitioner Michelle who quickly took care of her issue. The nurse was great as well.
Went in for an echo cardiogram. The procedure itself went fine. The problem was that I was scheduled for the procedure at 7:30 am but the tech didn’t bother to show up before 8:00 am. When I asked him why, he told me that he didn’t show …
The hospital is very well organized. I didn’t wait at any of the stations I visited. The paperwork was all completed the day of my surgery. Day of the surgery I just reported to the desk and was taken to pre-op. Everything from that point …
The mattress was the absolute worst ever I had to sleep in a recliner my entire stay in the hospital.
I was told everyone complains about the mattresses and nothing has been done to …
Met with very warm and friendly personal. Very clean establishment. I’ve been there on several occasions and would recommend this clinic when you can’t get into your doctor.
I felt at the ease and so very comfortable!Absolutely my experience was perfect from Randy and Dio getting me ready in pre op .My in the procedure room with Dr.Valdes who is awesome and Iliana my tech and nurse .It was a great experience with wonderful staff and I was blessed to have a good outcome so thank you to everyone.
Lixi or Lexy Mitchell on the 3rd floor did an outstanding job she told me she was new in the hospital working here she just start it. She is the best person that has ever taken blood out of my arms ever in my life , she did not hurt me at …
North campus specializing in orthopedic care was excellent. Drs Biggs and Brooks are great.
The staff at Orthopedic rehab on Pine Ridge location was very complimentary.
Had a surgery at Pine Ridge Physician Regional on January 5, 2023, Everyone could not have been more professional and attentive . My nurse, Esma was the best.
Niki should not be a nurse, pulls iv out abruptly sticks a piece of gauze on it and was supposed to put in other arm. Dissappear for 30 minutes while bleeding down arm and sheet. Couldn’t redo it after several attempts had to get someone else to do it.
My orders were not at the hospital but that was due to an error on the doctor’s office. Lost time waiting for the orders to arrive!
Also Confusing sign in process. Asked for desk 19 – told no more desk 19! Staff tried to move things along, and they were polite but definitely were overworked and frazzled!
I have been telling this hospital that I am not the patient they think. The guy who had this phone number in the past has not had it for the last 5 years. Yet this hospital system keeps calling me about this man and texting me every time he …
I went to the ER by Ambulance when it was so busy that patients were in the hall .i was still delighted to get a bed after about 30 minutes and was seen fairly quickly as my condition could have been life threatening if not treated in a …
I was admitted in on 11/6/2022 the ER wait times was perfectly acceptable. The RN in the ER well he is diffrenet he had a problem getting my IV started at on point he said he was going to back it out a little. After he gave me my morphine …
You cant call the Dr directly. You have to go through a PBX operator. The PBX operators are incompetent and rude. They are contract employees and PRH does not take responsibility for their actions. They refuse to transfer or leave a …
Billing department has rude & incompetent people. Trying to make sure they have proper insurance information to file for payment and they don’t call back for weeks & when they finally did agent argued about type of incident caused my …
Nurses, doctors were very knowledgeable and explained step by step what would be happening . Robotic surgery was a breeze. I was home the same day and back on my feet in less than 3 days
Greeted by smiling check in people. On time appointment and professional knowledgeable upbeat nurse. Dr Kupracz is very caring polite and answers all questions. 5 stars is not enough stars for Dr Kupracz and her team.
All I can say is wow. Was admitted for bladder incontinence with history of spinal fusion. Dr , who works on the 1st floor of the hospital was never notified of me being admitted and I called him to see why. He had no idea, Due diligence …
The scheduling process is like pulling teeth, I have been leaving messages for over a week and no one has called me back. Everyone gives the same excuses, “we are just the call center” . What happened to just calling the office I need an …
Very professional caring staff. Highly recommended for total knee replacement surgery. Kept me informed and comfortable with all the operations of my stay. Excellent facilities.
I came to the Hospital off Pineridge for my annual mammogram. I checked in with staff and got my wrist ID band and went over to the x ray area to wait to be called . About 15 minutes later I went in for my x rays . Very efficient and …
Just had surgery at Physicians Regional. I was extremely impressed with the surgery center and all the staff! Dr. Mansson is an excellent surgeon. My experience was a true 10!
I had ultrasound done at pine ridge location. I checked in on time and was getting ultrasound within 15 minutes. There was concerns about the test so my primary had results within 2 Days. …
Dr. Mansson is personable, great listener & problem solver! I am so greatful to have found him! Everything went as smooth as possible. Great follow up & I will highly recommend to Family & Friends! Thank you so much!
Excellent staff in several departments. My only complaint was that several necessary care items seemed to be in low supply. The OR didn’t have any thermometers and the surgical recovery floor didn’t have nausea bags.
Dr Berlie is the best professional in his field. Had a great experience with the overall service. He took his time to diagnose and explain the details. Staff is very courteous.
Strongly recommend.
Third time I have had surgery with Bryan Hanypsiak. The 2nd and now my 3rd one was for the same shoulder. He is a great surgeon and hopefully I won’t need to see him again, but if I ever need to I would go back and see him again. I have no complaints.
I recently had a colonoscopy at Physician Regional Pine Ridge. Despite the discomfort in prepping for the procedure, Dr Cohen and his team made the experience as comfortable as possible. …
I have seen the gastro specialist PA Vicky Hernandez. She is awesome. She is very thorough and doesnt dismiss you. She asks every question to get to the bottom of the problem. She is always on time and walks you out and makes sure that you …
I went 1 1/2 hour early and I wait 3 hours to see the doctor, and at the end they told me to wait to get my paper For my surgery, and everybody leave and they forget me in the room!!!!!! Fortunately one of the nurse went there, now, my …
When I was called to check in the lady was very unfriendly.When I went to the waiting room desk I had to say hello twice before she acknowledged me with a muted head down hello.It seemed like she hated her job and me. When I went to the EKG …
This was my first experience with this hospital. Everyone was friendly and on time. I saw Dr. Katsevman who was exceptionally nice and very knowledgeable. He spent considerable time with me going over the MRI’s and next steps to recovery. I highly recommend Dr Katsevman to anyone who requires a Neurosurgeon. 5 Star!
Joe N.
Absolutely love my doctor – Dr. Gene Katzesman. Had ACDF neck surgery today however I was in the recovery room for roughly 6 hours. I understand they were waiting on a room, but the other attending doctors & nurses were all talking loud …
There’s not an information desk at the main entrance which is the first problem. So you’re left wandering around asking where to go and standing in lines, which is the second problem. Neither of these would be a major problem if it weren’t …
Went there for unbilical hernia surgery and they made me feel very very good!!!
Dr. Liberman performed the surgery and so far so good (only 5days in)
Kim helped me at pre-op (she was helping in that section until they needed her …
Dr Katsevman and his PA took a lot of time to listen to what was happening and to decide what needs to be done next. I appreciated how he did not jump to conclusions but asked a lot of great questions to make sure he was moving according to what I needed. I felt heard and I was grateful.
Awesome hospital. Staff are efficient and kind. Easy to navigate the different areas. The sister hospital on Collier Blvd is wonderful as well. I’ve been to both for procedures, the ER’s, and in patient @ Collier.
Competent. Confident. Caring.
The staff is amazing! Everyone who had a part in my surgery (shoulder replacement), from the head surgical nurse, to the anesthesiologists, (my Ortho), the …
Arrived 10 min. Late after being delayed at LabCorp. Called ahead to notify of the possibility I might be a little late. When I arrived I was notified that I had been cancelled do to my late arrival. Asked if I wanted to reschedule. I do …
The utter lack of communication in this hospital is staggering. I chose to have my surgery done here instead of NCH due to past experiences with NCH. Physicians Regional is supposed to be the “better” of the two. Other than the post-op team …
This is a very poorly run hospital. First of all the reception desk before sending you wherever you need to go treat you badly during the registration.
The emergency room is a total joke they just give pain killer and send you to a …
Pre op and surgery went very well. The hospital stay was not good. Nurses were helpful and skilled but way understaffed. My Bladder irrigation bags went dry numerous times my Foley catheter bag got full without being emptied Seemed …
Check in was easy, then a short wait to be prepared for surgery. The procedure went well and I was out of there in about four hours. Everyone was great, upbeat and helpful. I don’t know how it could have been better.
Excellent excellent in every respect. A warm professional place with incredible friendliness and attitude. Best nursing staff and doctors I’ve ever encountered. Beats all other hospitals in Naples by a very wide margin
I had an outpatient procedure at this hospital. We’re pretty new in the area, and my husband was at NCH last year, so I had no prior experience with Physicians Regional. The pre-op visit was easy and relatively fast. The day of the surgery …
I was admitted through the Emergency Room. The staff was great. They took really good care of me. Once I got to my room the nurse came in right away and talked to me . Every time I turned on my call button someone was in my room very quick.
The care level of the doctors and staff seems to be fine. However I have a problem with the administration of the office and the practice. 1st you cannot reach them by phone directly. You call generic number get a robot, then possibly …
On arrival I was asked for my paperwork then guided to a seat My name was called within 5 minutes and went to my allocated desk to sign in and make a payment. I the went straight to the appropriate desk and asked to wait. After a very …
My first experience with this hospital was on vacation concerning my eyes. I called my insurance company BCBS to verify they were a preferred provider. Unfortunately the hospital is a preferred provider but the doctor who say me was not. …
I am very impressed by the care I received at physicians regional in Naples. From the moment I walked through the front entrance I felt welcomed. The staff is confident and friendly. …
Physicians Regional Pine Ridge still advertises as having ALL private rooms. This is not true and I had a horrific night of not one minute of sleep because the other patient in room had severe confusion brought on by a medical problem. She …
Excellent facility from check in, waiting room, to surgery, and recovery! Staff was accommodating, pleasant, professional, and helpful. Surgical team was great for first 1 min. – then out like a light! 🙂 Attending nurse was the best. Anesthesia team explained and accomplished their part. Dr. Peykar – thank you!
I had hip replacement surgery at Physicians Regional and was disappointed with the post op care even though I was on an orthopedic ward. The nurses did not come and walk me. They said I should have asked them to. Never having a surgery like …
Who may be interested. I was recently a patient at his hospital. I arrived in very bad condition and I found an excellent service full of professionalism and love. In particular in the team of emergency nurses from whom I had their infinite …
Had a surgery and needed to spend one night in the hospital. As a current RN I realized there was a severe staff shortage on the Night Shift. My nurse was capable but it took at least 30 minutes to get pain medication after my request, and …
Only one nurse out of multiple who cared for me during a 7 day stay was actually kind, helpful, and accommodating. Mostly felt like I was a burden just being there. Trust me I didn’t want to be in the hospital either, but it’s very sad to …
Avoid this hospital at all costs. They are not focused around patient care and instead focused around medicare / insurance reimbursement. Some of the staff is fantastic but it is a shame that the hospital overall *does not* have any …
Anna Kaso and other staff are abusive towards the Psychiatric Patients. It’s a shame that these patients come here for help in recovering and these staff are abusing their power and hurting their patients. If you can go anywhere else I would highly recommend doing so.
My original lab results were incorrect, stated I was hospitalized and my second test.
Both statements were false but corrected after I pursued. Lastly my scheduled …
My stay was made very nice the Creole woman that were working where I was in the observation of the emergency room I was in there probably beginning of the year or March and they were the same one that took care of me never very kind very nice and I really like them a lot they’re very good at what they do
Went for follow up xrays after an outpatient surgical procedure. It takes a little longer than it should to register but once that was taken care of everything else went pretty smoothly.
Excellent care from Dr. David Ornstein, his entire surgery team, prep team, recovery team, and hospital room team and departure nurse team! 5 STAR rating all the way!
Best care ever! Definitely choose the right hospital. Nurse Jill in ED was so caring and professional. The doc, Ct, MRI , basically all staff very sincere and trained professionals. …
I’ve been going to Physicians Regional very frequently for 2 years. I am extremely pleased with the entire staff and facilities. Everyone I have met has been skilled in their job and always cheerful and friendly. I have lived in this …
I have been unfortunate enough to have been admitted to this hospital on more then one occasion (more like 4 times). Getting admitted takes about 45 min. then you have to go to another desk and wait there. All policies and procedures are …
Wonderful experience, welcoming, caring and the Dr. was excellent who I saw in the ER. Very informative and genuinely cared and took his time with me. The nurse I wasn’t to fond of and I wish I got her name. I had to get a CT scan and she …
I was pretty much dead by the time I reached the hospital and was instantly intubated and put on life Support systems where I stayed for 10 days before finally waking up to find out I’ve had a blood clot in the lungs, pulmonary embolism, …
I was in radiology for test and my Technician was very professional and yet thought.
Great experience Good Docs caring nurses
No complaints
Horrible, horrible place. $1500 for an xray of the lower back. Had an MRI a week later for $400 elsewhere. Scam. Don’t go here.
From the time I was taken into pre-op, I was taken care of by nurse Rosa and the anesthesia team, Peter and Dr Torres. They each thoroughly explained what I would be experiencing and greatly put my mind to ease! Just before taken into …
From the beginning to the end of my angiogram (administration, nursing, and my cardiologist) I was treated with the utmost care and professionalism. Thank you for your excellent service and encouragement!
I would rather die than come here. They met my gallbladder filled with pus after I demanded an ultrasound for hour and then treated my friend horribly. They need to learn their bed side manners. As a licensed crn which is the bottom tier, …
Great service, could tell people like working there. Great example of team medicine!
The appt on the aug 16 was very good the nurses and other staff were very good very polite
More than extreme long wait times. I went in under the advisement of my Nephrologist for a blood transfusion and waited over 12 hours! Definitely not ok! I had to beg for food and was told 4 different times I’d get something, sometime… …
I would just love to start out by saying thank you ,which is clearly not enough. From our food services ruby, our nurses especially Courtney and Elizabeth, my psych Dr.pidgeon, and Dr.Dixon. I have had most understanding and hands on …
I am giving a one star, because i can not give a minus. I was in this hospital between 04/12/2019 and 04/14/2019 and although all bills have been paid ( a ridiculous bill of over 36,000.00 to actually do 3 tests) , they keep sending it to …
Was informed that the lab hours were from 10am to 4pm. I left work early, drove across town to arrive at 3:40pm…only to be told by a snarky woman at the desk that the lab’s new hours are from 7am to 3:30pm. So now I have to take more time out of work just to deal with this again. Awesome.
Went in for 4 stitches and everybody was amazing. Made sure I had everything I needed and I was taken care of right away. On the way out the bill for the “Emergency Room” was $269… Not bad right? I was told I would still be receiving a …
I went to have my pre-op done which was both blood work and chest X-Ray. It went very well and in a timely manner. Everyone was polite, courteous and efficient.
Excellent customer service from beginning to end. Polite and conscientious staff members.
We spent five days in Physicians Regional and I have never had a more positive medical/hospital experience. The staff was superior in communicating with us, meeting our needs and providing care. Mr. Dalao is an excellent cardiologist and …
Physicians Regional is the Best! Hospital in Florida!
Nurosurgeon Mark Frenkel Anesthesiologist Jenna Suffoletto, and their entire Amazing team, saved my life Christmas 🎄 evening 12/25/2021. All shifts of the …
The hospital rooms are old along with some of the equipment, ie. the control for the lights in my room didn’t work, the floors appear to be overwaxed over top of the dirt but the rooms are very clean. The nurses and the rest of the help …
Was truly surprised to be treated so well by very friendly and professional staff. Other places herd you like cattle and Physicians Regional was not like that at all! Very nice facility too. Really pleasantly surprised!
I went in to ER with severe Ab pain and nausea, knowing it was my gallbladder. My symptoms were relieved within 30 minutes. Staff was great from Triage to Dr. Manssen, who removed my gallbladder. Unfortunately 2 MD’s. I encountered in the …
A lot of time spent waiting to be checked in and provide information (45 minutes) for a test that took 10 minutes.
I was there from Friday am to Sunday pm for my son.
It was not the best experience
Nicole Lynch .
Travian? I think I am killing the spelling of his name works in the lab. Well at least drew my labs… what a amazing kind man who knows how to make a difficult situation better with laughter and a smile. Thank you sir for being a positive light in this hospital.
My experience with Physician’s Regional Medical Center in Pine Ridge was very positive. I was seen quickly in the ER and the staff were friendly and efficient. A procedure was performed on my arm and follow up was effective and efficient. …
The nurses during and after surgery were fabulous! Thank you Louise Martin.
If I could give zero stars I would, however the ER nurses were wonderful. I drove myself to Physicians Regional on the advice of Collier County Deputies after a personal trauma. I explained that trauma in detail to Dr. Jeff Olson, who was …
Everyone was very nice and informative throughout my mammogram.
The technician was particularly kind and helpful…you are lucky to have her!
Although the reason for my visit was a serious issue. The doctors at Physicians Regional on Pine Ridge Rd. Naples Florida are awesome, same with ICU staff and recovery staff. They were very respectful, we even had laughs which made the …
Dr. Milla is a very nice, professional doctor that takes time to address all
Of your concerns. The staff is very helpful and pleasant. They see you at your appointment time.
Priceless. If you need a procedure Physicians Regional is the place to go. Doctor Grace has a wonderful staff that attends to your every need ❤️. Thank you Doctor Grace and staff.
Nurses were amazing! Anesthesiologist was wonderful. Dr. Mazur is a very good doctor and has a warm bedside manner. I was extremely nauseous all day after the surgery. I was surprised that no one called me from the doctor’s office or hospital at any time after my surgery. That’s the only reason for four stars.
Had an emergency and was told to go to this hospital. Staff was great! Polite, hardworking, and kind. The facilities were not so great. I’m disappointed to learn that the rich bigwigs that own this hospital not only pour limited funding …
Went for lab work today. Waited 45 minutes while I watched employees stand around and talking then disappear. Watched another eat her bagel and cream cheese and drink coffee before going back to work. Sent to lab and stood 5 minutes …
I’ve spent the last 6 out of 7 days in the hospital..I thought I was having Heart problems.Solar plex pain,
Light headed and blacking out. …
my friend was hospitalized needing stitches and they had to wait 3+ HOURS for someone to even come in the room. just sitting there bloody and scared and alone. they asked for help MULTIPLE TIMES and no one came, they were dismissed- shoved …
Great job telling someone you think they have cancer because you can’t figure out what’s wrong and not attempting to find it or help schedule any type of scan. …
The attention given to my mom there was horrible!!!!
They woke her up from her anestesia because apparently they needed the space??? I don’t know how they released her in the condition she was. …
I recently moved to Marco island and needed a cardiologist. As luck would have it, I selected Dr. George Yiachos. Not only was his staff accommodating, but The attention I received from Dr. Yiachos was above board. Any concerns I had were …
I was in Physicians Regional Medical Center for one week and received excellent care. The hospital is well designed, clean and comfortable. More importantly, the staff is attentive and kind. I cannot heap enough praises on the all doctors, nurses, assistants, administrators, and kitchen staff. You’re the best!! Thank you all so much!!
I’ve been seeing Dr. Brian Hanypsiak and yesterday had surgery. He was Great!
All of the nurses And anesthesiologist were fantastic and helpful.
My husband has also had different procedures done in this hospital and we’ve …
Dr .Cohn, is a first rate Physision. He is well informed about the procedure he conducted. He is very caring and courteous. His communication with me prior to the procedure was excellent. He kept me informed of what needed to be done.
Exceptional attention by all of the staff very caring and accommodating made my procedure more comforting
I have yet to have an experience that wasn’t pleasant. All staff were courteous, efficient, knew their jobs, and were so kind. I couldn’t be happier with the care I’ve received & will continue to receive here!
Had an outpatient surgery here in February for a cyst excision which was botched and unsuccessful. Care after the surgery was poor as I contacted my surgeons office a few times expressing some concern about post operative symptoms which …
Went to ER at Physician Regional Pine Ridge on March 28th. So understaffed, terrible experience. Nurse forgot a tourniquet on my arm for over an hour and when I told everyone my arm was hurting I was ignored. Found and untied tourniquet myself. Will never go back.
ER experience was good. Facility is clean & new and the staff were nice/polite, but I would not come here again because they do not have enough doctors or staff. On my first day admitted here I waited a full day before a doctor finally …
All staff were courteous and professional. Went out of their way to make my stay as quick and painless as possible. Same kudos to staff at the walk-in clinic.
Very good experience. Everyone was so nice. I had been her 3 times before and I just wasn’t a very pleasant experience…with attention and clean areas…but this 4th time was totally different..the Chef I believe from the hospital or …
Great staff all the way around. The nurses made sure I was well taken care of. I won’t hesitate to use Physician’s Regional in the future.
Was taken in by ambulance after trying to make it to my girlfriend’s car but passed out from the pain. The paramedics found me in my driveway next to a puddle of my vomit.After 4+ hours, a catscan (which failed to image the calcium deposits …
I was referred to Dr. Scola by PRHC for follow up after surgery. He and his staff were thorough, polite and on time. Excellent experience. Will continue to see him as family medical needs arise.
My stay was fine up to the point when I was transferred to another facility and my iPhone adapter and charger were left behind. I called twice to get it back and was told it was gone. THOSE ROTTEN THIEVES SHOULD BE FIRED. No attempt on hospital to make it right but they haven’t heard the last from me
Excellent. Doctors we’re very good explaining everything to me.
Worst medical staff ever. The nurse couldn’t find my nerve. Then the doctor didn’t even give me anything for my pain. When they finally called in a prescription, it was short of what they said it was going to be. When they came back with my …
The nurses were amazing. Kind patient and caring despite having no support of the doctors. I didn’t see a doctor for the first 3 days of my five day stay at the hospital. The doctor would not authorize my regular prescriptions that I …
Dr Katsevman was very professional took time to explain my problem and followed up with a phone call to me great doctor highly recommend
My diagnostic test was in your old building which is way more efficient than your new & “improved” building across Pine Ridge, which is a real cluster compared to your original facility. Get my drift. …
Exam, procedure, & 3 biopsies went extremely well. However, I was told to call and get the biopsy results via an appt or call from Dr. Biopsy results were in within a week. It’s been 4 weeks now. I’ve called 5 times, leaving a message to call me with the results. Hopefully they are all negative, or else I’m behind in my treatment!
Went to Physicians Regional-Pine Ridge for a routine blood test. The lab has moved into the newly made doctors building across the street from the main hospital. The wait is relatively short, you check-in, and within a few minutes a …
The staff was very good. But the room I was put in next after step down icu was horrible experience. The bed mattress should have been thrown out. Caved in middle and you felt the bars underneath you. They also put me in a room with a 90 …
Everything was great. Got waited on right away and the Dr or assistant was so nice and sweet. Could not have asked for anything better. She even called a couple of days later to see how I was. Amazing . We are from Ohio and I was really impressed. Thank You
My mother was a patient at this facility for surgery last week. All of the ER staff, med surge, and OR staff were fantastic. Dr. Orenstein went out of his way to make my mom comfortable and even sat in her room to speak with her. The experience was fantastic from start to finish.
Regional represents the finest in healthcare. From the moment I checked in at the pre-op department (a week before surgery) all the way through my admission, surgery, recovery, and release … I was continually surrounded by folks who made me …
This hospital saved my life. The Drs and nurses were remarkable along with the level of care. I was there nearly two weeks gravely I’ll with Covid and pneumonia and the entire staff under extreme conditions exceeded expectations at every level.
I’ve had shoulder replacement in both shoulders last year & just now. The staff at Physicians Regional are always pleasant & competent. Especially Susan RN in the 4th floor. Dr. Steven Goldberg , Ortho is a fabulous surgeon with great personality & top notch Staff, especially Denise, office mgr.
Alexandra was an excellent nurse who cared for me after my GI surgery!!
Some of the equipment could definitely be replaced with newer equipment as the toilet leaked when you flashed it as well as the stand that holds the bags of …
I had to leave my hearing aid at home. ALL persons that I had contact with were very understanding, patient, and constantly keep me updated. They explained everything thoroughly and made sure I could hear them. I felt that I was having the …
Great work by Dr hynapisak and staff had both knees replaced this year
My service was very good. The technician’s that did my test were professional and nice. The Dr. Was informative and made me feel better about my condition.
My father had bypass surgery recently. Care was wonderful, stuff extremely friendly, helpful and acknowledged. Follow up was easy, walk in and out 20 min. It was great experience. Thank you so much for your care, I appreciate it. Highly recommend!
The doctors are really good BUT the scheduling staff are totally demotivated and inefficient.
I am now about to try and have my third appointment with Dr Alexander Rosen, …
Amy, my nurse in the ER, was a life saver! After they told me that they were admitting me because I needed surgery the next day they told me that because of Covid they didn’t have any beds so I needed to spend the night in the ER. I was in …
My experience was easy and I was well taken care of. Very efficient.
I am beyond disappointed in the care I have received so far from this facility and I am a new patient. If it wasn’t for the amazing doctor I would be going elsewhere. It started the day of the first appointment when I watched the office …
Quality medical care but poor customer service and overly aggressive billing. Initially they coded a procedure incorrectly, refused to change it despite repeated calls from me and my insurance company, and sent it to a debt collector after …
Physicians Regional runs a perfect outpatient surgical center. The process is seamless from preadmission to discharge. The staff is extremely helpful, compassionate and competent. I would not hesitate to return.
I could not believe how nice and organized and how smoothly everything went. Everyone from the nurses to doctors the secretaries every single person was amazing. Thank you for making my procedure go so smoothly.
I really like all the Dr’s I have at Physicians Regional but every time I call it’s a nightmare. I’m on hold for minimum 10 minutes then the person who answers the phone contacts the office gets back on the phone so I get to leave a …
Call center records not in synch with doctors offices. Call center kept saying they had not received my record by fax. They told me to fax them to a number that is no longer used. It took 6 days to get that fixed. …
I had to go to the ER yesterday for an issue that is embarrassing and was ultra painful. I have been to NCH in both downtown and off Immokalee and the service there was horrendous. I had Stephanie as my ER doctor and I believe my nurses …
I had an outpatient procedure performed at Physician Regional and award five stars for my exceptional patient experience. I anticipated top notch care from my amazing ENT and surgeon, Leela Lavasani, M.D., but it was a wonderful surprise to …
My entire experience in this hospital was very good even though I was sick. I was treated very. In particular the floor nursing staff were awesome!! The policies instituted to have my nurse come in to room every hour and initial on a board …
Had to go for internal bleeding 2 years ago. Treated me horribly. Left me alone with no answers and then sent me home. Then had to go again a few weeks ago.They left me by myself and didn’t even treat me as a person. It made something …
I was supposed to have a procedure on 3/4/22 at 12:50pm w/ Dr. Rosen. I received a call the day prior asking if I could come into the office early. I explained that I’m not sure yet, but I’ll call in the morning. I called the office at …
I was here this past Monday -Thursdays. The minute I arrived, the staff was top shelf. The drs. Were great. The nurse’s were the best. Do not laugh but the food was great. I was on the 4th floor room 409. One nurse julie was the best. Thank you all. Great experience I had.
Doesn’t get really any worse when it comes to health care. First of all, God forbid if you ever require immediate attention from your doctor as they are all overbooked, there is zero protocol in place for emergencies other than dial 911, no …
Had a scheduled colonoscopy screening. Very simple check in. Dr Cohen was great. The entire staff was attentive caring and informative. I felt in very good hands.
I was doing pre-operative testing. I had to make two visits instead of one because I had surgery within 90 days. That should have been communicated to my physician to avoid the extra trip. The hospital was very busy & somewhat short of staff, probably due to covid. Staff looked a bit overwhelmed. But they were professional…
Trying to get basic lab work done was a disaster. After waiting for 2 hours it was finally done. You first wait to have a rep call you up to take your order & enter it in the computer. Then you go wait again in the lab area for them to …
My MIRs were done guickly and professionally by well trained staff.
I had a great experience. Everyone was very friendly.
Terrible service, terrible patient treatment.
Very weird staff members as well, CHELSEA FLETCHER , was very rude and personally reached out to my friend online whom was a patient there on Facebook to take …
Hilariously, went to the checkin window in a 3000sf empty waiting room to see a hand written sign saying the receptionist was “out to lunch”. …
I was impressed by everyone I came in contact with at my surgery last week. It was pretty seemless !
Dr Susan Cera and her staff were perfect. My care was exceptional. Nurse Kemone in the hospital overnight was exceptional and caring and smart also. The overall experience exceeded my expectations!
I would have given ffive stars but the experience in the ER caused for a three. I’m not sure if the staff is aware that you can hear the remarks they make at the front desk or even in the rooms next to you even with the door shut. I ended …
I was there today to get some medical records,and i have COPD so this young lady who works there stop to ask was I ok and then another lady brought a wheel and they took me to medical records and made sure I had everything I needed and then push me in the wheel chair to my car. Ladies you went above and beyond a class act.Thank You
All the back of house staff is incredibly friendly. Great doctor.
I had a thyroid scan, and from registration to the scan itself, it was an easy process. Thanks
Admitted with diarrhea and dehydration. In the ER I was in isolation room and repeatedly used bedside commode but call light has been broken “for a year or so”. “If you need help, yell” The medical floor was dirty and littered with …
It waenice tohave newDr Cohen to do my surgery and the nurses are very helpful to me thanks for having to be in your hospital bye for now Laura bishop
Admitting staff and Cray dept staff rude and rushed they do not take their time and look directly at people. I will never go here again unless it is an emergency
This review goes out to the superb staff at Physician’s Regional Lab. My visit was for lab work requested by Naples Urology and Physician’s Regional Medical Group. The check in with Rose was seamless and thorough. She is very professional …
The ER dr and overnight staff was excellent , my day ER nurse was terrible didn’t check on me at all. Gastroenterologist Dr. Grace who saw me was excellent but now that I’m discharged will not see me despite my discharge saying to follow up …
I was especially disappointed the 2nd time entering the Emergency Room at Physician’s Regional Hospital and it was a tremendous difference from the first time I was there in November when I was treated with extreme dignity. …
Great diagnostic care and devotes time at appointment to answer questions. Excellent follow up on website messages for additional information and help
Went for lab tests. Had to wait more than 1 hr. Otherwise, friendly and helpful staff.
I love the doctors and nurses all nice. The one person there who is awful to deal with is JAMIE. He is the bill collector or the person that handles payment. . 2 different occasions he called and wanted more money then the procedure …
Excellent Dr- Dr Cohen, FABULOUS anesthesia by fellow CRNAs. Exceptional professionals!
I had my last colonoscopy at Physician’s Regional 8 years ago. I was told the preliminary findings appeared benign, and if confirmed by Pathology, that a repeat colonoscopy would be due in 10 years (2024). Last week, my NCH PCP referred me …
I must commend my nurses I do not remember their names but please check and they get a star very pleased!!!
I always get quality care. Staff is pleasant and easy to work with. They listen to me and do their best to accommodate my needs. I would recommend physician regional to family and friends!
The hospital was clean and nurses efficient and friendly. Dr Valdes was wknderful.
Scheduling was a nightmare. Took me 4 weeks to reschedule an appointment. …
The technician was very helpful, kind and kept me well informed.
Excellent staff. Very professional and caring. My only complaint is that my appointment was for 10:30. Left in hospital bed until 11:30 when I was finally moved for the procedure.
People were great but had a CT long wait to get my CT. They were ruining behind as they were very busy the day after Labor Dsy a.
Everyone is very nice and answers all your questions. I always go there.
Excellent care. I found nursing staff to be responsive, professional and friendly. My surgeon was fantastic. He kept me informed and answered all my questions.
Positive environment. Outstanding services. Nice and friendly doctors and nurses.
I was immediately admitted into ER, no wait. In ER, they tried to bring my pulse rate down. I had a male nurse who was very confronting, and a student. The male nurse has lived with AFib for 15 years and his is caused by sleep apnea. He …
The nurses are very professional and Dr Rosen is the best but unfortunately they did not have enough staff at the reception desk to handle the amount of people that were there to check in, I had a 1pm appointment arrived at 12:50, did not …
I always have a positive experience at Physicians Regional. Emergency room visit and I was treated with respect and feel they did a complete and thorough assessment of my symptoms and needs after an overnight stay for observation and additional tests, left feeling that I had the answers I needed.
My mother just had a second hip replacement at physicians regional on pine ridge. She had to wait 36 hours for a surgeon. However, the post operative care has been a nightmare. Her first nurse following surgery denied her pain …
We went to the Physicians Regional ER after enduring a four hour wait elsewhere. When we arrived I was admitted within 15 minutes, and evaluation tests were initiated immediately (even though they were very busy). Highly recommend this ER
I can’t thank the ICU nurses and intensivist enough. Elizabeth, an ICU RN has been are first point of contact, she has been informative, kind, and understanding. She’s a one-one with my grandma because she’s in critical condition… My …
April 2022, took my 86 yr old mother (with dementia) in because she had a fall and had hairline fx in pelvis. They kept her for 3 days. They never ordered her diabetic meals even after I told them each meal that came (5), complete with …
Absolutely the most efficient nurses and staff and so professional along with a friendly and pleasant experience when I went in for a colonoscopy. Thank you to all the nurses and my doctor Maria Valdez for making this test a nice experience! I am so happy to say you are the best!!
Dr Christina Kabbash is great. My wife and I are patients. She’s the best.
Excellent care. Thanks for the pain meds for first 2 weeks. I was well taken care of.
I always have a wonderful experience at this is the only hospital when me or my kids need to go.I prefer this one!! I was admitted through the emergency room and stay for 3 days for severe hypertension but once my high blood pressure was …
Very Clean professional ❤ caring the recovery NURSES AND ALL STAFF in that area where so nice! The Staff and NURSES IN PREOPT. ARE THE BEST it very hard to start and IV on me 3 people tried i was ready to leave they did everything they …
I was very well taken care of in the emergency room. My nurse, Gary, kept me informed and was very patient in explaining what was happening and why it was happening. Dr Jon was great also with his explanations and he was very thorough. My only disappointment is how outdated and dirty the facility is.
Each and every person that I interacted with was professional, kind, caring, and considered my feelings. I felt welcomed, safe, and content. As worried as one can be about anything unknown, I assure you that these medical professionals made …
Particularly pleased w/Mckenzie (PN) & satisfied w/Dr Plunkitt’s 2nd opinion.
The Outpatient rehab center is awesome. I love my Therapist! Laura! She’s the best!
My 87 year old Father was admitted to this hospital on April 19 with a brain bleed. Dad had a bilateral craniotomy and was brought up to a regular hospital floor instead of ICU!! Over the course of 10 days, my Dad lost 12 pounds because he …
Dad critical care inn hospital they give me a call at 4am. Now a whole hour later of none stop calling their number to not a single answer. How do u claim to be a hospital and not answer phone for a hr
It was one of the best experiences I had ever had. From the surgeon all the way down to housekeeping. Nurses were very attentive,caring, and concerned. All of my need met anf then some. Thank you for the outstanding care
Excellent service, facility and care. Physicians Regional, staff and facilities provide extraordinary care and are sensitive to the patients needs , concerns and ensuring they are well informed and at ease.
We love the nurses and Drs at this hospital. There is one problem that is very concerning to us. My husband was admitted 2 days ago because of serious issues with COPD. The room he was put in is so tiny you can barely move and there is …
Grace and Linda were very efficient as well as professional in putting me at ease for the procedure.
Doctors and nurses are skilled and caring. it appears that the hospital is understaffed and do communicate very well. My wife has been waiting for several days to find out what rehab she.is going to but no info on when and where she will be going next.
My personal experience at Physicians Regional Pine Ridge was extremely disappointing.
Check in was very crowded and I felt people should have had sufficient space …
I did a hernia surgery at this hospital! Dr. Mannson is such a great doctor! He and his staff did an amazing job. Dr. Mannson is a caring and talented doctor.
Great experience with hospital staff and Dr Michael Cohen. Very pleasant and friendly and caring..Thank you
I went into physicians regional emergency room by ambulance. Upon entering the emergency room the cardiac strip that the medic had for me was given to a nurse in the ER. She never gave it to any of the doctors. And not having a read out of …
Each and every person that I interacted with was professional, kind, caring, and compassionate with me. I felt welcomed, safe, and content. As worried as one can be about having stage 4 metastatic cancer,all other hospitals i went to for my …
One thing about this hospital is you don’t sit and wait for hours waiting for test results or them to come get you for a test . …
Bad experience.
4/27/2022 thanks to a friend, I found out about patient advocates. I called your …
Everyone was extremely friendly and took very good care of me. I had been so nervous about the procedure which turned out to be no big deal. Hopefully, in 10 years when I have my next procedure, facial masks will be a thing of the past.
I had a horrible experience. My appointment for a CT scan was at 5:30
pm but I was to arrive at 5 to get registered. I walked in at 4:55 to a …
The nurses that I had were all very nice and helpful. The room was large and very pretty with a great view and large windows. I would like to mention the following people who made my one night stay there very pleasant: …
My echo stress test was done very efficiently and I knew the results right away. I am very pleased.
Excellent care. Nurse in recovery was excellent, very personable and caring. Dr.Caputo and his team were superb. Since I was awake I was able to hear their conversation. It was great and and made me very comfortable. The procedure went very …
Was in hospital for eleven hours arriving at 8am due to emergency surgery for other patients didn’t get in for procedure till afternoon was discharged at 7pm. Needless to say I wasn’t happy!
This was my first experience – I went to the hospital for lab work. Registering was a great experience – she was quite personable while still being efficient. The lady who who did the blood draw was amazing – she really knew what she was doing! Everyone I interacted with was friendly and helpful.
Everybody at the hospital was helpful, kind, informative and patient for my surgical procedure.
The only complaint I would have is that I waited in my bed for a very long time …
Dr. Frankel was wonderful. The visit was detailed and quick. The staff the same
The hospital was clean and well-kept, although somewhat dreary and lacked color. The staff were professional, friendly and efficient. I had two major issues that detracted from the experience. The first was the temperature in the rooms was …
Arrived at 5:30 AM
Easy check- I went back with a great nurse
More intake forms. IV put in. …
From My Experience, Dr. Mark Gerber Did An Excellent Job Concerning My Back Surgery! Thank You
Best experience besides the seriousness of my illness. All the attention from nurses, physicians, PCT, house keeping, etc beyond outstanding.
Wonderful hospital and great employees. Everyone is very friendly and professional. I wouldn’t go anywhere else in the Naples area.
Billing department threatened my surgery if I didn’t pay the down payment they wanted and this was two days prior to my scheduled procedure. Doctor was great
My experience was a very good one. Dr and staff were great. Attention excellent. Hospital environment wonderful.
The doctors and nurses were super. But when you have a family member in icu and you have been here for 10 hours. The cafeteria should be available. Also the girls working there were very very rude to me when I went in there. They should have more compassion for pple that are going through hardiness. Or go get q jib somewhere else.
Everyone from pre-opp to post-app were fantastic and professional. They keep me relaxed and well informed. Thank you to the whole staff at Physicians Regional.
Worst Emergency Room Ever – Urgent care sent me there with doctors order for emergency CT Scan. From front desk to Nurses – impolite to rude. Started doing unnecessary tests, I presume to increase billing for visit. Just overall terrible experience. Go elsewhere.
This hospital is absolutely amazing in all they do , professional Doctors and staff were great and top notch . Physicians Regional is outstanding thank you for meeting my medical needs !! Your number 1 in my book now and I will refer friends.
Very friendly, professional, and easy to navigate. Everyone that I encountered was very knowledgeable, kind and understanding. Happy that I chose a Doctor who operates out of this Hospital System.
If i could give negative stars i would. My dad was here in critical condition in the ICU. Would go hours without seeing his nurse and when we would ring for service often ignored or get someone in the room after manually flagging them down. Honestly it felt like boarder line elder abuse. Doctors also had terrible bed side manors.
On Monday I had 4 pages of lab work done. The tech were excellent, however I checked the patient portal and nothing is showing. I called at Pine Ridge and they CAN’T even find the ORDERS much less the results.
After being directed to registration and sharing insurance/bio/ credit card info., I was asked again for the same info. when visiting the physician desk. All desks should share info.
First time here, brought my wife to the er because she’s having trouble breathing and coughing a bit. After checking in at the front desk the receptionist calls in and said she has a patient with shortness of breath and I could hear the …
Kaylee Fieldler is excellent at her position in the Rehab facility for Physicians Regional. She is very knowledgeable in her field and makes a patient feel comfortable despite the nature of the treatment regimen. The results were surprising and exactly what was needed.
The staff of Physicians Regional is incredible. I cannot remember the names of the staff members who prepped me and were in the OR during my TAVR. However each and everyone of them were highly skilled, reassuring, kind and friendly. The …
Awful!!! I had to do a CT Scan (stat), they made me wait for more than 3 hours and a half, when I asked how more I would have to wait they said they had no idea but if I want I could reschedule or go to the other facility at Collier! That’s what I did.
Service was very satisfied, not having to wait a long time! The receptionist was able to draw my blood with one stick.
Went to ER tonight and wife was seen almost immediately by phenomenal nurse practitioner Michelle who quickly took care of her issue. The nurse was great as well.
Went in for an echo cardiogram. The procedure itself went fine. The problem was that I was scheduled for the procedure at 7:30 am but the tech didn’t bother to show up before 8:00 am. When I asked him why, he told me that he didn’t show …
The admission people,the nurses and the anesthesia staff were all very warm and compassionate as well as professional
The hospital is very well organized. I didn’t wait at any of the stations I visited. The paperwork was all completed the day of my surgery. Day of the surgery I just reported to the desk and was taken to pre-op. Everything from that point …
The mattress was the absolute worst ever I had to sleep in a recliner my entire stay in the hospital.
I was told everyone complains about the mattresses and nothing has been done to …
Met with very warm and friendly personal. Very clean establishment. I’ve been there on several occasions and would recommend this clinic when you can’t get into your doctor.
I felt at the ease and so very comfortable!Absolutely my experience was perfect from Randy and Dio getting me ready in pre op .My in the procedure room with Dr.Valdes who is awesome and Iliana my tech and nurse .It was a great experience with wonderful staff and I was blessed to have a good outcome so thank you to everyone.
Lixi or Lexy Mitchell on the 3rd floor did an outstanding job she told me she was new in the hospital working here she just start it. She is the best person that has ever taken blood out of my arms ever in my life , she did not hurt me at …
North campus specializing in orthopedic care was excellent. Drs Biggs and Brooks are great.
The staff at Orthopedic rehab on Pine Ridge location was very complimentary.
Had a surgery at Pine Ridge Physician Regional on January 5, 2023, Everyone could not have been more professional and attentive . My nurse, Esma was the best.
Niki should not be a nurse, pulls iv out abruptly sticks a piece of gauze on it and was supposed to put in other arm. Dissappear for 30 minutes while bleeding down arm and sheet. Couldn’t redo it after several attempts had to get someone else to do it.
My orders were not at the hospital but that was due to an error on the doctor’s office. Lost time waiting for the orders to arrive!
Also Confusing sign in process. Asked for desk 19 – told no more desk 19! Staff tried to move things along, and they were polite but definitely were overworked and frazzled!
I have been telling this hospital that I am not the patient they think. The guy who had this phone number in the past has not had it for the last 5 years. Yet this hospital system keeps calling me about this man and texting me every time he …
I went to the ER by Ambulance when it was so busy that patients were in the hall .i was still delighted to get a bed after about 30 minutes and was seen fairly quickly as my condition could have been life threatening if not treated in a …
I was admitted in on 11/6/2022 the ER wait times was perfectly acceptable. The RN in the ER well he is diffrenet he had a problem getting my IV started at on point he said he was going to back it out a little. After he gave me my morphine …
You cant call the Dr directly. You have to go through a PBX operator. The PBX operators are incompetent and rude. They are contract employees and PRH does not take responsibility for their actions. They refuse to transfer or leave a …
Billing department has rude & incompetent people. Trying to make sure they have proper insurance information to file for payment and they don’t call back for weeks & when they finally did agent argued about type of incident caused my …
Nurses, doctors were very knowledgeable and explained step by step what would be happening . Robotic surgery was a breeze. I was home the same day and back on my feet in less than 3 days
Greeted by smiling check in people. On time appointment and professional knowledgeable upbeat nurse. Dr Kupracz is very caring polite and answers all questions. 5 stars is not enough stars for Dr Kupracz and her team.
All I can say is wow. Was admitted for bladder incontinence with history of spinal fusion. Dr , who works on the 1st floor of the hospital was never notified of me being admitted and I called him to see why. He had no idea, Due diligence …
The scheduling process is like pulling teeth, I have been leaving messages for over a week and no one has called me back. Everyone gives the same excuses, “we are just the call center” . What happened to just calling the office I need an …
Very professional caring staff. Highly recommended for total knee replacement surgery. Kept me informed and comfortable with all the operations of my stay. Excellent facilities.
I came to the Hospital off Pineridge for my annual mammogram. I checked in with staff and got my wrist ID band and went over to the x ray area to wait to be called . About 15 minutes later I went in for my x rays . Very efficient and …
Just had surgery at Physicians Regional. I was extremely impressed with the surgery center and all the staff! Dr. Mansson is an excellent surgeon. My experience was a true 10!
I had ultrasound done at pine ridge location. I checked in on time and was getting ultrasound within 15 minutes. There was concerns about the test so my primary had results within 2 Days. …
Dr. Mansson is personable, great listener & problem solver! I am so greatful to have found him! Everything went as smooth as possible. Great follow up & I will highly recommend to Family & Friends! Thank you so much!
Phenomenal staff!!! They just can’t do enough for you.
As a patient of multiple surgeries, I can honestly say that I received the best care ever.
Excellent staff in several departments. My only complaint was that several necessary care items seemed to be in low supply. The OR didn’t have any thermometers and the surgical recovery floor didn’t have nausea bags.
Dr Berlie is the best professional in his field. Had a great experience with the overall service. He took his time to diagnose and explain the details. Staff is very courteous.
Strongly recommend.
Third time I have had surgery with Bryan Hanypsiak. The 2nd and now my 3rd one was for the same shoulder. He is a great surgeon and hopefully I won’t need to see him again, but if I ever need to I would go back and see him again. I have no complaints.
I recently had a colonoscopy at Physician Regional Pine Ridge. Despite the discomfort in prepping for the procedure, Dr Cohen and his team made the experience as comfortable as possible. …
I have seen the gastro specialist PA Vicky Hernandez. She is awesome. She is very thorough and doesnt dismiss you. She asks every question to get to the bottom of the problem. She is always on time and walks you out and makes sure that you …
I went 1 1/2 hour early and I wait 3 hours to see the doctor, and at the end they told me to wait to get my paper For my surgery, and everybody leave and they forget me in the room!!!!!! Fortunately one of the nurse went there, now, my …
When I was called to check in the lady was very unfriendly.When I went to the waiting room desk I had to say hello twice before she acknowledged me with a muted head down hello.It seemed like she hated her job and me. When I went to the EKG …
This was my first experience with this hospital. Everyone was friendly and on time. I saw Dr. Katsevman who was exceptionally nice and very knowledgeable. He spent considerable time with me going over the MRI’s and next steps to recovery. I highly recommend Dr Katsevman to anyone who requires a Neurosurgeon. 5 Star!
Joe N.
Absolutely love my doctor – Dr. Gene Katzesman. Had ACDF neck surgery today however I was in the recovery room for roughly 6 hours. I understand they were waiting on a room, but the other attending doctors & nurses were all talking loud …
There’s not an information desk at the main entrance which is the first problem. So you’re left wandering around asking where to go and standing in lines, which is the second problem. Neither of these would be a major problem if it weren’t …
Went there for unbilical hernia surgery and they made me feel very very good!!!
Dr. Liberman performed the surgery and so far so good (only 5days in)
Kim helped me at pre-op (she was helping in that section until they needed her …
Dr Katsevman and his PA took a lot of time to listen to what was happening and to decide what needs to be done next. I appreciated how he did not jump to conclusions but asked a lot of great questions to make sure he was moving according to what I needed. I felt heard and I was grateful.
Awesome hospital. Staff are efficient and kind. Easy to navigate the different areas. The sister hospital on Collier Blvd is wonderful as well. I’ve been to both for procedures, the ER’s, and in patient @ Collier.
UNACCEPTABLE.
Family was in the ER and refused to give any information to family members who …
Competent. Confident. Caring.
The staff is amazing! Everyone who had a part in my surgery (shoulder replacement), from the head surgical nurse, to the anesthesiologists, (my Ortho), the …
Arrived 10 min. Late after being delayed at LabCorp. Called ahead to notify of the possibility I might be a little late. When I arrived I was notified that I had been cancelled do to my late arrival. Asked if I wanted to reschedule. I do …
The utter lack of communication in this hospital is staggering. I chose to have my surgery done here instead of NCH due to past experiences with NCH. Physicians Regional is supposed to be the “better” of the two. Other than the post-op team …
This is a very poorly run hospital. First of all the reception desk before sending you wherever you need to go treat you badly during the registration.
The emergency room is a total joke they just give pain killer and send you to a …
Pre op and surgery went very well. The hospital stay was not good. Nurses were helpful and skilled but way understaffed. My Bladder irrigation bags went dry numerous times my Foley catheter bag got full without being emptied Seemed …
Check in was easy, then a short wait to be prepared for surgery. The procedure went well and I was out of there in about four hours. Everyone was great, upbeat and helpful. I don’t know how it could have been better.
Excellent excellent in every respect. A warm professional place with incredible friendliness and attitude. Best nursing staff and doctors I’ve ever encountered. Beats all other hospitals in Naples by a very wide margin
I had an outpatient procedure at this hospital. We’re pretty new in the area, and my husband was at NCH last year, so I had no prior experience with Physicians Regional. The pre-op visit was easy and relatively fast. The day of the surgery …
I was admitted through the Emergency Room. The staff was great. They took really good care of me. Once I got to my room the nurse came in right away and talked to me . Every time I turned on my call button someone was in my room very quick.
The care level of the doctors and staff seems to be fine. However I have a problem with the administration of the office and the practice. 1st you cannot reach them by phone directly. You call generic number get a robot, then possibly …
On arrival I was asked for my paperwork then guided to a seat My name was called within 5 minutes and went to my allocated desk to sign in and make a payment. I the went straight to the appropriate desk and asked to wait. After a very …
What a Beautiful Campus!! Came in initially for a Back X-RAY. It took 2 1/2 HOURS. …
My first experience with this hospital was on vacation concerning my eyes. I called my insurance company BCBS to verify they were a preferred provider. Unfortunately the hospital is a preferred provider but the doctor who say me was not. …
I am very impressed by the care I received at physicians regional in Naples. From the moment I walked through the front entrance I felt welcomed. The staff is confident and friendly. …
Physicians Regional Pine Ridge still advertises as having ALL private rooms. This is not true and I had a horrific night of not one minute of sleep because the other patient in room had severe confusion brought on by a medical problem. She …
Excellent facility from check in, waiting room, to surgery, and recovery! Staff was accommodating, pleasant, professional, and helpful. Surgical team was great for first 1 min. – then out like a light! 🙂 Attending nurse was the best. Anesthesia team explained and accomplished their part. Dr. Peykar – thank you!
I had hip replacement surgery at Physicians Regional and was disappointed with the post op care even though I was on an orthopedic ward. The nurses did not come and walk me. They said I should have asked them to. Never having a surgery like …
Who may be interested. I was recently a patient at his hospital. I arrived in very bad condition and I found an excellent service full of professionalism and love. In particular in the team of emergency nurses from whom I had their infinite …
Had a surgery and needed to spend one night in the hospital. As a current RN I realized there was a severe staff shortage on the Night Shift. My nurse was capable but it took at least 30 minutes to get pain medication after my request, and …
Only one nurse out of multiple who cared for me during a 7 day stay was actually kind, helpful, and accommodating. Mostly felt like I was a burden just being there. Trust me I didn’t want to be in the hospital either, but it’s very sad to …