We are a full-service, contemporary financial institution ready to assist the diverse community of Morris County with branch offices in Rockaway, Denville, Mt. Olive and Parsippany, in addition to our original branch at Picatinny Arsenal. Everyone at Picatinny- from our volunteer Board of Directors to our team of dedicated employees – takes great pride in providing our family of over 18,000 members with outstanding value and service in everything we do. Our members and our community always come first. We see every membership with Picatinny as an investment in the growing neighborhoods we serve. Since our founding, we’ve re-invested our profits and passed them along to our members. Not only does this translate into lower fees, higher savings rates, more conveniences, better loan terms, and automatic enrollment into our Relationship Reward program, but the sense of neighbor helping neighbor reach their financial goals.
| Friday | 9AM to 5PM |
| Saturday | 8:30AM to 12PM |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 10AM to 4PM |
| Thursday | 9AM to 5PM |
100 Mineral Springs Rd, Dover, NJ 07801
Nice people and helpful
Do not bank here.
This place sucks.. Put your money somewhere else
ALWAYS friendly, Great Service
Great attitude to the clients 🥰 …
So nice! Helpful every time.
Great focus on members! Customer service is top notch!
They never answer the phone. It’s irritating as hell.
Rudest Manager and Staff of any bank branch I’ve been to.
Extremely friendly and knowledgeable staff. Love the new renovations
I’m a member of multiple credit unions. This one is the WORST. Rude customer service agents who could care less about their members.
This place NEVER answers the phone! Very frustrating, my card was placed on a hold after I ordered something online. Called literally 6 times on Saturday and no answer.
Colleen is the best and helped me with my all my financial problems over the phone. The Picatinny Facebook page has a great response time and helped me in multiple situations! Thank you!
I placed cash in ATM on a friday after they closed not realizing it wouldn’t go thru till Tuesday. Transaction failed and they returned my overdraft fee.
You guys seriously need to get your act together I went to two different branches and all of the ATMs at all of your branches were out it’s a little absurd that you guys can’t get your act together i’ve complained about this in the past and nothing has been done it’s absurd.
Becky helped me with a home loan and an auto loan – and did an incredible job. She explained everything to me thoroughly and her customer service was GREAT. I highly recommend PFCU.
I 1/2 agree with Cain but I am thrilled they are open until 6pm since I work 25 miles east. But they are not a bank they are a credit union which means we get charged lower rates AND we get to borrow at much lower rates.
Very poor customer service. People in there don’t know the first thing about treating their customers with respect. They can’t even do their job right and then they give you a nasty attitude. As stated by others ” put your money somewhere else”. I know that this will be the first and last time I bank with them.
Overwhelming nice people that work here. Just opened my first bank account and they were so good with teaching me the ins and outs of everything. Super cooperative and patient. Couldn’t be happier
Open to anyone in Morris County. Credit unions are better than banks. Direct deposit. Online banking. Several locations around Morris county. Fewer or no fees for services. Free ATMs.
I have been with Picatinny for a few years now and have had nothing but good experiences. The only reason I gave it 4 stars instead of 5 is because I haven’t done any major banking with them. I never have had anyone treat me rudely, but I do my best to be kind too.
The Bad: ATM fees are kind of ridiculous, especially when the only ATM in they have in the area is down and you’re forced to use another bank’s ATM. Online banking is horrendous. Nothing but problems trying to login, there is no easy way to …
They never want to answer the phone’s and there always busy but when they do they are very rude you ask a question they snap at you and then go to ask another question they hang up on you before you could ever ask the question. I’ve banked …
I’ve been banking with this institution for many years now with no problems. I have used online banking, the mobile app, I’ve tried all their services. Issues started about two years ago I opened a CD and was told what my return would be, …
I don’t understand this bank they want to give you better customer service but everytime you go in they give you an attitude! They don’t know the meaning of customer service they should all be retrained in customer service! What’s the point …
I would give zero Stars if that was an option. Because my sisters and my accounts are entwined it is difficult for us to get together and cancel everything out and move to a more professional Bank. I have been in Mount Olive and especially …
I’ve been using this bank for a place to have my extra income deposited to. I have constant transactions coming in and out daily. I had so many issues with the mobile banking app because they flag these transactions. The app isn’t that …
You have to log into mobile banking once a week or your account gets locked out. The app won’t let you deposit checks over $3000. They wouldn’t let me deposit a check into a joint account with only my signature. If you want a bank that’s easy to work with this is not the place.
My father had accounts with this bank including an equity line. When I closed his accounts they would not release his money until I paid off the equity line which is against the law. I did not know at the time. When I sold the house, I …
Terrible customer service. Their call center promised a call back and then never called back. I called later and was given an attitude by the person who answered the phone. I would take your money elsewhere and I will likely do the same.
My fiance had a joint account here with her father, and has spent two years since his passing trying to withdraw the funds in the account. She has been stonewalled or ignored when trying to communicate with the bank. One of the employees at …
Called for an auto loan just before 5pm on a Friday when I was making my way to the car dealer, Sara Roedel helped me with a pre approval in 10 mins on the call. She called me first thing Monday and we closed the loan by 11AM with a very …