Piedmont Ear Nose & Throat Associates

Ear nose & throat, Piedmont Ear Nose and Throat Associates (PENTA)

Piedmont Ear, Nose and Throat has been serving Winston Salem, Greensboro and Triad of NC communities for over 30 years. All … See more

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Piedmont Ear Nose & Throat Associates Reviews ( 169 )

  1. Easy to schedule an appointment. In and out in 45 mins. Extremely kind and professional staff at check in and through out the entire visit for an exam and hearing test. The dr explained everything so well and wanted to make sure I …

  2. Excellent practice with my highest recommendation. Dr. Wagoner is fantastic: knowledgeable, a great communicator. She helped me a lot.
    My only disappointment is that masks are no longer required. And this is an ENT practice. I know it’s a nationwide failing. Other than that, I’m very impressed by PENTA.

  3. Dr. Harper is the best Doctor I have, ENT and overall! He is friendly, compassionate, thorough, and has a great sense of humor.
    I’ve recommended him to my entire family, and everyone else I know (and don’t know now lol).

  4. I am very grateful to PENTA and specifically to AMANDA AIRY for my improved hearing❣️🤗 Amanda ALWAYS goes “above and beyond” to make things better‼️ Amanda is an AMAZING gift to me and asset to PENTA W-S, NC🌟🤩🌟 …

  5. Oh, I wish that I had been aware that I would be asked for this review! I would like to copy and paste the five-star review I just now left for PENTA itself. But, I can’t access it now.

  6. I can’t understand the negative comments I read. I have always had really pleasant experiences when I’ve visited there. I would definitely recommend PENTA.

  7. Unethical hearing aid department. Will not honor insurance company’s contractual adjustment despite having an agreement with the company to do so.

  8. Doctor Potts very professional, his employees not so much. Nurse who called very unprofessional and spoke ebonics. She “be” and “axen”… what???? Had her repeat my blood work results twice and still could not understand.

  9. Good medical care and attention in addition to audiology/hearing aid services. They make sure your ears aren’t full of wax and use state of the art methods to remove wax!

  10. Rude, arrogant, beligerant, just plain nasty and mean. Definitely not what I want or expect from a medical provider. You will not find any care or compassion here.

  11. Dr. John C. Britt did not take into account my medical history, listened to me for less than sixty seconds, and formed a medical opinion in a rush. When I was confused by his medical opinion because it contradicted three ENTs including one …

  12. I live in Greensboro, and travel to Winston PENT for care. I have never had a problem with staff at anytime. Some people just can not be pleased under any circumstance. Highly recommend this group.

  13. I had to wait over an hour and a half for the Dr. to tell me in about 5 minutes with me he could not/did not want to help me. I had to push the Dr. to do some extra testing to see if he could find out something. If you have a common …

  14. Wait times are absolutely absurd. We were told to arrive 30 minutes prior to the appointment time, to do paperwork, and are still waiting after an hour. We arrived before 4 different patients and all but 1 have been seen and have gone home already, while we are still waiting to be seen.

  15. Saw Dr. Harper. I was in the chair maybe 5 mins. He finished saying all my issues were allergies. Nothing he could do. Keep taking otc allergy meds. He was ready to walk out the door and I had to remind him he hadn’t even checked my ears …

  16. Awesome and beautiful office. Staffs are friendly and professional. Not to mention the wait was horrible, but that wait was overrides tge great service

  17. Arrived at my appointment 15 minutes early, got checked in timely, and then taken back to the room almost immediately; however once I was in the room, I didn’t see anyone for over an hour. I left the room to find a nurse because I thought …

  18. Very friendly staff, but very expensive fees. I went in for minor procedures (nose looked at due to excess mucus and ears looked at due to excess ear wax). In total, I spent about 10 minutes with the doctor. However, when I went to pay, the …

  19. I had a good experience with Dr. McGuirt, however I am not pleased with the billing. The office’s front line staff advised up front that they are considered a BCBS Designated Specialist, which carries a lower co-pay. At the time of checking …

  20. These guys!!! I drove 30min for a pre-surgical appt. to check my vocal cords. And they turned me away because I didn’t have the $30 co-pay. Now, this is during this covid pandemic and also during a time when my insurance company was …

  21. Friendly staff. Great nurses and Doctors. I saw Dr. Maxwell, who ended up performing a sinus surgery on me. Everything was handled very professionally, but also with a great bedside, friendly manner, and awesome aftercare.

  22. Dr. McGuirt “IS NOT” someone I would recommend. I took my daughter to him from a referral. He looked at her and told us that tubes would fix the problem. HaHa. After 1 year and she was not any better and had lost 20% of her hearing, he …

  23. Had an appointment, which was NOT aware of!! I only found out through an email the clinic sends you to sign up for results online, if I hadn’t done that I would not have found out! When I arrived at the clinic it was 3:35 (car accident) and …

  24. I am so very happy that I got my septoplasty and bilateral turbinate reduction a few months ago!!! For the first time in my life I can breathe freely!! 😊😊😊 Everyone at PENTA is wonderful!!! They treated me like family every visit. When I …

  25. very unorganized, a physician working for them had his own practice in High Point, Phipps, and when I was billed the account number associated with PENTA was not used…my insurance refused to pay because the information given was …

  26. Went to appointment with Dr. Bogard. When I arrive early, I was told there was a 2 hour wait and that her appointments often run behind. This is absolutely unacceptable. If I had been told this over the phone I would had chosen another …

  27. I’ve been saying doctor Brits and his staff for over seven years now, and I will knot go too any other Doctor! I just want too say thank y’all so much for the wonderful job.

  28. Absolutely amazing! Dr. McGuirt is the absolute best. When my daughter had her surgery he always made sure you understood everything that was going on. They staff is amazing as well. Only place we will go!

  29. Awesome staff and doctors. My grandson had a surgical procedure done and they took great care of him from start to finish. I would definitely recommend the practice to anyone. Very pleased with our experience!

  30. The best place for your ear, nose, throat concerns. Ask for Dr. Willis, he is the best. I am biased bc he is my doctor 😆 🤣 😂 but I’m sure that any doctor will be just as good. …

  31. My husband was referred to PENTA because he had had a drastic change in a 20 yr old diagnosis. My husband has had Tinitis for about twenty years and had been managing his life quite well in spite of it all. But recently his symptoms had …

  32. My husband tried to go there for chronic sinusitis. He had already been treated twice by PCP. Piedmont ENT refused to see him saying he had a fever of 99.1 noted on his chart. His temperature was never taken by anyone. He did not have a …

  33. Still can’t understand what my grandkids or women on the phone are saying.
    Phonak hearing worked for about 3 months then started “eating” batteries. New Battery would only last a few minutes. Had to be sent off to be repaired. This …

  34. Thank you, Dr. Teasdall, for listening and taking the time with me. You truly have a passion for what you do, and you take care of your patients. You’re ‘A-Ok’ in my book. You had big shoes to fill with Dr. Bogard retiring, and I am grateful you accepted me as a new patient.

  35. Nicole Satterwhite always goes above and beyond to answer questions and address any concerns. She is willing to do whatever it takes to help. She never rushes us when we have questions. She is also extremely personable and relatable. The …

  36. I’ve been a patient at PENTA for more than 5 years. This is one of the best medical practices I’ve ever visited. They have excellent doctors and staff AND a great process to ensure that your annual appointment is sceduled when the time comes. Everyone is competent, professional and friendly! I highly recommend PENTA!

  37. Great doctors, great nurses, very polite! Dr. Inman is amazing with kids and really keeps them comfortable for exams and procedures. If you’re in search of a good EN&T professional, go to PENTA!

  38. The Clemmons office is very poorly operated. My elderly mother in law had an appointment this past Tuesday and when we arrived the doors were locked. I called the main office and was told her appointment was supposed to have been in the W/S …

  39. Dr. Shefferly is knowledgeable and caring. Asked questions to determine what was going on with my health. His exam was thorough. He diagnosed my problem, ordered meds and made me feels cared for. He had his Odologist confer with me. …

  40. Office staff extremely nice and helpful!!! Kevin Shefferly PA listened my to my concerns and came up with a treatment plan. Good bedside manner!!!

  41. Dr McQuirt is the best ENT in the area. Very knowledgeable in 22q11 deletion syndrome and has been a gift from God helping me with my two grandsons who have the disorder. He has performed surgery on their Palate helping them to be able …

  42. First time visit if PENTA in Clemmons. Excellent visit from start to finish. Excellent staff, wait time about less than five min in lobby and procedure room. Doctor was very friendly and knowledgeable for the reason for my visit and I felt like he truly listened to my concerns. Would highly recommend.

  43. I seen Dr Inman and he suggest Surgery for Maxillary and enthemorditic for sinus relief. Than I had to deal with Ashlyn the surgery scheduler things went downhill, I asked about the surgery again to do some research and received no answers …

  44. Dr.Willis was great! Feel like he really listened and tried to diagnose my issues. First doctor I’ve talked to that actually seemed to care and wanna help. Staff there was nice and helpful. Now why the 4 stars? The wait and time spent in …

  45. Dr.David Phipps was very pleasant and attentive. He took his time to explain simple things and made sure I understood my condition. The staff was friendly and made you feel comfortable. The process was fast which I liked and very efficient. Great experience and my problem was fixed. I will be returning in the future.

  46. Dr Maxwell was incredibly helpful, knowledgeable and patient. He took a great amount of time to explain and teach. While my medical situation wasn’t as critical as many others, you would never have known the difference. He treated me with such respect. I can’t say enough about the visit. Crystal, his assistant, was also fabulous.

  47. I’d like to start by saying that I genuinely like and appreciate the doctors, nurses and staff here and at the surgery facility that were involved in my son’s surgery to have tubes placed in my son’s ears. My experience with these folks …

  48. When my two boys had surgery, DrMcgurit and staff was awesome they called the next day and even gave me their numbers Incase something happened and to me that’s a awesome doctor and staff. If I ever hear or talk to someone who needs a allgerist I’m more then happy to refer them. They are the best.

  49. I’ve been going to see enta for about 4 years now I would highly recommend this office to friends or family but on May 13th I saw Dr Maxwell for a surgical procedure and I was truly impressed. he took the time with me, made sure I …

  50. I’ve had extremely muffled hearing issues with both of my ears. I figured it was due to a wax buildup which the doctor I saw Denise, confirmed. She then knew what to do immediately, she took me to the microsurgery room and cleaned all my …

  51. This was my first visit to this business and the experience was great. I had contact with six members of their staff and every one of them conveyed a genuine sense of care and compassion. From their greeter through Dr Harper, they were all …

  52. Excellent staff all around.. Dr. Willis is one of the kindest doctors I’ve ever met.. excellent bedside manner.. no long wait times, very efficient practice.. would definitely recommend to friends and family..

  53. Surgery went very well, and we are happy with the care our child received. However, they are always behind so you end up having to wait a really long time at each appointment. On multiple occasions, the doctor walked in for the day almost an hour after our appointment was scheduled.

  54. Show up to my appointment at 4:10. My appointment was stated in my email at 415. Was told I was too late and I would have to reschedule as I was supposed to arrive at 330. Email should have stated 330 not two other times if that was required of me to be seen.

  55. My daughter had tubes done by Dr. Potts. After surgery I had a few concerns as she was running a fever. His PA was condensending, rude and brushed me off multiple times. She sent me to my pedictrian who was confused why she sent us there. …

  56. We love Dr. mcGuirt and most of the other staff. My issues lies with the wait time. My appointment is never one time or even close to it. It’s usually 30-1hr after. I understand things run behind but this has been a continuous issue. I’m thinking they are pushing too many appointments together. My time is equally as valuable as theirs

  57. I’ve been going here for 3 years now. The staff and doctors are great. The explain everything to you. Walk you through everything they’re doing if you’re having something done there. Make you feel comfortable and cared about as a patient. I …

  58. I had a hearing test and the booth was not completely soundproof as I could hear people talking outside. This means the test wasn’t valid yet I still have to pay for it. I have issues with disequilibrium and none of my questions got answered. This is after waiting three and a half months for this appointment

  59. Not the premier ENT and Audiology that we thought we were getting. Completely failure to listen to the patient then examine the patient fully and accurately to notice the very obvious build-up/blockage contributing to the symptoms. Costco did a MUCH better job. Thanks Costco!!! Now let’s see if PENTA does us right from this point.

  60. The entire process with Penta was unprofessional. Scheduling was a nightmare, they canceled one appointment because we weren’t referred by a primary care physician. Once we did receive an appointment, everyone was rude, from the front desk …

  61. Absolutely the worst patient care I’ve ever received. my initial visit a biopsy was performed, 2 days later swelling & pain set in. I tried to contact the office starting @ 8:am, A/M & web site state they open at 8am. After several calls …

  62. PENTA audiology is amazing. I have consistently had quality experiences with them. Today I went in to get a replacement hearing aid. They got me in and out before appointment time. They even helped me fix a problem with the other hearing aid. Everyone is very nice and helpful.

  63. Dr. Inman and his staff are awesome! He helped to make my 4 year old daughter comfortable and even had her laughing. He explained my options very clearly. I am very pleased with the care we received today.

  64. Great place. Super staff. Receptionist helped me get there by talking to me on the phone and giving me directions that way. She talked to me the whole way. I thought that was extremely nice of her. The doctor was great. He explained …

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