Well please with the care taken to protect the public with distancing and wiping down the furniture and disinfecting the doorways with spray. Everyone was very friendly and professional.
Fast check in even though I wasn’t able to leave the information about my insurance prior to my visit. Everyone was polite, friendly, yet professional.
vision field test room was very hot. I couldn’t concentrate and this affected the results of my test. also, I spent 3 hours at the center. This is way too much time for an eye test.
Botox isn’t just for cosmetics anymore! I receive treatment for “sustained, forced, involuntary closing of the eyelids” (the $10 word, blepharospasms), and facial muscle spasms (oramandibular dystonia). Together, these are called Meige …
I’ve started to see a new doctor, Dr. Vogel. He always put me at ease and I trust what he tells me. He actually explains whats going on with my eyes. My other doctor didnt do this.
Finally had LASIK vision correction! Dr Bowers and his whole team were absolutely awesome. Highly recommend it if you have ever considered getting this done!
Piedmont eye is professional and very well equipped to handle all your eye care needs.Dr Bowers and his great assistants have me the various test on my eyes and informed me of the various options that is available to me to better my seeing …
I took my 2 year old daughter here. After her exam, I felt disrespected that the tech and doctor had a discussion (right in front of my face) assuming we were Medicaid patients. Umm… okay.
DOCTOR GANSER AND HER STAFF WORKED HARD AND EFFICIENTLY TO HELP ME. I HAVE BECOME LEGALLY BLIND AND THE DOCTOREXPLAINED WELL TO ME THE SITUATION. SHE EVEM CONTACTED DBVI WHO IS HELPING ME LEARN TO USE A CANE AND LEARN BRAILLE. I CAN ONLY THANK DR. GANSER AND HER STAFF.
If you’d like to wait for two hours in the waiting room for the doctor to stroll in and say absolutely nothing of substance then this is the place for you!
Such a well run office. Everyone is professional and cheerful. Dr. Javey took her time with me and was great at explaining everything. I would highly recommend Piedmont Eye Center and Dr. Javey to anyone for their eye care.
My friend went to Piedmont Eye Center today. She called about 2 months ago and asked the price of an eye exam, saying how she did not have insurance. They said $210. She made the appointment a week later and they said again it was $210. …
I was recently treated by Dr. Javey for a torn retina. My experience with her and her assistants was very pleasant. From the time I called to request an appt to being diagnosed and having laser surgery to repair the tear all happened within a matter of hours. I am a very happy client and would recommend PEC to anyone.
I have had nothing but excellent service and positive interactions with everyone here. I would advise anyone to use the services here, so glad my eye Dr referred me to Piedmont Eye Center.
My most recent experience at Piedmont Eye Center was excellent. I received cosmetic Botox from Dr. Gail Ganser. The staff was friendly and Dr. Ganser was very informative, letting me know what would be taking place along the way, which …
Been going there for almost 10yrs. See the same Dr. and everything and everyone is great. Dr Vogel and I act silly the entire visit and his nurses fall right in. They all totally rock.
The doctors and most of the staff are awesome, with the exception of Megan Coles, who needs a serious attitude adjustment. She is just rude and obviously hates her job and it shows in her horrible bedside manner. No one needs to deal with …
Staff made me very comfortable. They were very friendly and knowledgeable.
Doctors were all very professional and took the time to explain all preocedures.
Dr.Paauw and staff were awesome. Dr. Paauw did surgery on both my eyes and has to be one of the most caring Dr.s I have met. He makes you feel so comfortable I would highly recommend him. Is staff was helpful and kind and very accommodating. Thanks again Dr. Paauw. Sincerely E.T.Clark
Very unprofessional. I was not told of expenses, precautions, or any important information prior to arriving for surgery with Saxton Moss. They charged me a discounted rate because I had not been contacted of the full amount. After …
It has now been over five years since I received iLASIK from Dr. Bowers at PEC. It has been a game changer!!! After dealing with contacts for over 30 years it has been wonderful having carefree eyesight. It’s been so nice to just wake up …
I am in need of cataract surgery. 13 years ago had LASIK surgery and have been told that this will complicate my cataract surgery and will require laser assisted surgery for the best outcome. This is significantly more expensive and is …
Do NOT see Gene Moss!! Dont know if he was having a bad day, just having a bad case of Jekyl and Hyde, or has an attitude problem period! Needless to say I will never return here due to his attitude. Talks down to you and does not listen. …
Julian was fantastic. He not only helped me pick a new pair of frames, that was perfect for my face, but he also helped repair my current set of frames. I highly recommend this place.
Im sitting in their parking lot as I write this. If your a single parent and have more then one kid. This is not the place. You will be told to leave and reschedule. Once again. I’m a single mother of 3 kids. Ages 7,6,4. My 4 year old had an important visit. They refuse to see her.
My wife and I love Dr. Vogel. He is a great doctor and a great person. They don’t come any better professionally. Thank you doctor for all you have done to keep my vision.
Dr. Vogel is a deeply caring Knowledgeable doctor with wonderful assistants/technicians. Each appointment at Piedmont Eye Center has been with Dr. Vogel and has been a caring experience .
The technicians and physicians are always cheerful, professional and know your case. I enjoy my appointments and have complete confidence in the care that I receive. I strongly recommend Piedmont Eye as the best in the Lynchburg area, in particular, Dr Javey for retina issues and Dr Ceballos for glaucoma and cataract surgery.
I brought my brother in to this clinic yesterday, July 26, 2017, for his appointment. We wound up waiting over an hour after arriving at the scheduled time. The doctor is very good. The tech staff is excellent. The reason for the …
I cannot say enough good things about the people at Piedmont Eye Center. The first day, I did not get an appointment until late in the day. The Dr. who examined my eyes stayed late along with his assistant to see me. Everyone else in the …
I was very impressed with Casey. She answered my questions and made me feel very much better about my up coming cataract surgery. Dr. Bowers was very kind too and didn’t make me feel rushed and answered my questions. Thank you!!
Coming from the medical field, this is one of the most efficiently run offices I have ever been in. Bravo to administration for not putting the bottom line above their patients and their time. They always have plenty of staff to assist you no matter what area of the office you are visiting.
Piedmont eye center is terrific. My 74 year old mother had cataract surger on both eyes. Dr Bowers did a great job. My mother now has 20/20 vision. Everyone from check in to check out are great. They are also very meticulous with their …
Very professional and efficient service was received. Dr. Saxton Moss and his team provided the best of care and was good at sharing information to keep me informed of good eye care.
great experience with my eye issue.
an appointment worked within my work schedule immediately.
a thorough exam assured me my eyes were healthy in spite of
the issue.
Doctor Gene Moss is an outstanding ophthalmologist! He has taken great care to explain my procedures and complete them. And, has always taken the time to discuss my questions thoroughly. I would happily recommend him for all your eye needs.
Proctor Harvey
I hadn’t been to an eye doctor in years. The employees at Piedmont Eye Center made me feel relaxed and at ease with their friendly smiles and thorough explanations of the process of getting my eyes checked. Dr. Bowers was professional and I …
They saw I had a major problem!!! Said they could help but suggested I get to UVA NOW!!! They set up the same day appointment. I had a freakish fishing accident and lost some vision in my left eye but really believe their immediate response to my problem saved more vision I may have otherwise lost.
The eye surgeon Dr. Moss is great. The staff is very professional and friendly and the building is kept very clean including the restrooms. We couldn’t be happier with the outcome of my wife’s surgery. If you have Glaucoma or cataracts I would highly recommend this surgeon.
I go to Dr. Gene Moss in Bedford. What a great guy/doc. He is very through and tells me the facts. He is just a doc who wants to do good. I like that.
Had appt. on 10/30/19 and Sarah did a fine job on my eye test and she was very nice and did a great job. Tell her thanks!
Everyone at Piedmont is great. From the person checking you in and everyone that gives you the eye exam/tests. I see Dr Vogel and had to have a procedure done. Dr Vogel always makes sure that you’re comfortable and understand what’s going …
Excellent care – pre and post surgery. I can’t believe my vision is 20/20 after wearing glasses for more than 30 years. Dr. Bowers was personable and professional. Highly recommended!
Saxton T. Moss, MD is one of the most competent Ophthalmologists I have ever had the pleasure of meeting. His bedside manner is impeccable with respect and curtesy shone at all times. I highly recommend this Doctor. You will not be disappointed with his professionalism nor his staffs.
G. Murphy
Each member of staff I encountered was friendly, knowledgeable, and helpful. I am grateful for the wonderful care I received from my surgeon Dr. Saxton Moss. Renewed sight is such a gift. A special thank you to Jennifer for assistance …
I have suffered from an eye issue called Juxtapapillary Choroidal Neovascular Membrane for approximately 20 years off and on. A vessel in my eye bleeds and distorts my vision. I mentioned my diagnosis to another eye doctor once in …
Wonderful doctors and assistants!! very organized taking you back-and-forth to do all the eye tests – if you are looking for a good ophthalmologist or eye specialist, I highly recommend this practice!
I will not go back. The first person doing the eye exam “Cat” did not know what she was doing and got upset when I continued to tell her that I was seeing white light with black dots. Then the doctor saw me for a few minutes. Had me redo …
Couldn’t have had a better experience. Very professional group. Dr. Bowers very through in his examination and surgery. I would recommend Piedmont Eye Center if you are having any kind of eye problem.
In a few words my visit was beautiful. Very polite, and caring.
All were sincerely concerned for my health and the visit was in
a timely manner from start to end. My doctor is the best.
Looking for an exceptional eye Doctor who is incredibly talented but way too humble to say so? Great news, your search is over. As a Bedford newcomer, I asked locals about their recommendations and followed through by seeing Dr. Gene Moss …
My appointment was okay. Sometimes I feel like I am being moved through by the doctor. The technician was great! With the doctor I feel like I simply am being checked off his list.
I am grateful to be able to benefit from Dr. Javey’s knowledge and experience. As my AMD has advanced I need shots in my eye now. She has helped me right away to get financial aid. The procedure of injecting medicine in my eye was more …
Unfortunately, I am an “involved” patient. I had a few issues following cataract surgery that had NOTHING to do with the surgery! I ended up having corneal surface failure not once, but twice, and a retina issue. Dr Javey remedied the …
I saw Dr Vogle, thank goodness my problem was not serious. The Doctor was extremely thorough and in the end my Doctor was so kind and patient with all my questions. And I left much reasurred all was okay. I’m sure other people have worse episodes but their facility efficient and extremely organized.
Piedmont Eye Center is top knotch. They always treat me and my wife with the upmost respect. Dr. Vogel is so knowledgeable and professional. I would highly recommend this office for all your eye care needs.
Dr. Ceballos is always very efficient and explains things well. I really have zero complaints about anything at Piedmont Eye Center. In a rarity, the person who checked me in at the entrance was a bit crabby and close to impolite. I …
Appointment went very well. Got checked in right away,no waiting. Assistant called me back as soon as I got to waiting area. After waiting a few minutes for my pupils to dilate I saw the Dr.. Everyone was polite and respectful. Couldn’t have gone any better.
COVID door screener was rude from the start. I was sent there from the ER, and was not able to see to complete the paperwork. The person with me was told to get out and that she could not help complete the paperwork. Registration was rude, …
Piedmont Eye Center supported social distancing and wearing masks during the visit. It was an yearly eye check-up. A staff member took my temperature before I entered. I had already had my two Covid vaccination shots, but I wore a mask. I was seen promptly and did not have any problems.
I love Piedmont Eye Center! I’ve been seeing Dr. Saxton Moss for over 14 years and highly recommend him as well as this facility. Professional, welcoming, clean, and timely!
From check-in to check-out, all PEC staff were friendly and professional. My appointment was on-time and efficient, and everything was explained to me with excellent detail and all my questions were answered thoroughly. I have been a patient of PEC for many years and the doctors and staff never disappoint!
Everyone was so nice and polite.
It was very relaxing and the surgery went extremely well. I had surgery
on the right eye. I’m very pleased. I will be seeing everyone again on the …
My wife has LASIK surgery and it was the biggest mistake of her life. The surgeon blew off any and all issues that occurred after surgery as “not related to LASIK.” Dry eye, RCES, and being right back in glasses are just some of the new and …
Efficient, professional personnel. Dr Moss always explains things in a clear manner as do the others who have taken of me. I appreciate being a client in this practice.
My Lasik Exam was absolutely pleasant. I was nervous and Katie reassured me that she would walk me through every step. She also let me know she would be in the surgery room the day of my surgery. She was amazing.
Wow am I ever satisfied with my complicated and difficult cataract surgery. Could have looked the world over and wouldn’t find a better doctor then doctor Moss. My overall experience at each of your locations was outstanding. Thanks for my new eyesight.
Dr. Bowers did cataract surgery and IOL implants for both of my eyes. For the first time ever I do not need contacts or glasses. I have wore corrective lenses since I was 5 years old and could not even walk through my house without them. …
I had cataract surgery on both of my eyes in the past two months and things couldn’t have gone better. Dr. Gene Moss and his team have been top notch in their medical attention as well as doing so in a very caring and personal manner.
The assistant was lovely she made me feel at ease and answered all my questions and we even had a laugh. The doctor was also nice and again answered all my questions. The visit was quite quick for a thorough exam at no point was I kept waiting for long.
Absolutely love Dr. G. Moss. He was so great. Explained everything to me plainly so I to ensure I understood my upcoming surgeries. Awesome explanation. I would recommend him to anyone.
I have gone to Piedmont Eye for many years and everyone is so kind. My doctor is awesome. The only complaint that I have is the inconsistency of information. I called before my appointment (2 years in a row) and asked would my eyes be …
This Center is quite amazing..great customer service with everyone working there. And I can not say enough about the professional and caring physicians; Dr Javey and Dr Caballa…as a health professional, I realize I am quite critical of health care. These folks just rock!!.
The staff work continuously to make check in and check out easy and quick.
The physicians are very caring and outstanding in their expertise of all types of eye diseasesl.
I have been a patient here for well over a decade. I have had retina surgery with Dr. Vogel and, just recently, cataract surgery with Dr. (Saxton) Moss. Both were excellent. I feel that Dr. Moss truly cares about me as a patient. I appreciate that very much.
Just spent the last few months preparing for, having & recovering nicely from cataract surgery done by Dr. Saxton Moss. The surgery is very quick. The preparation & scheduling are what takes a while. I’m so very happy with the results! …
I am very pleased with my cataract surgery and with Dr. Moss and his staff.
He explained the procedure before the surgery which I appreciated. What a
difference in my vision, everything is so bright and colorful. I had no idea of …
I have been seeing the providers at Piedmont Eye Center for over 20 years now. I am also a mother to a 6 year old daughter now who just had surgery with Dr Ganser recently. I’ve never had a bad experience there. Dr Saxton Moss is so …
The doctors I have seen at Piedmont Eye Center have been thorough, concerned, and helpful! I even had to go in for a visit on a Saturday and I so appreciate them taking the time to be available to me on the weekend! Truly a professional group!
From the first screening to the final scheduled check-up Dr. Bowers and his staff have been very professional and friendly. Each appointment, and especially the day of surgery, I felt like I was in good, experienced hands. I went into the …
The staff is very professional and friendly. I did sit in the waiting area a while is the reason I didn’t give 5 star rating. If you have an appointment that’s when you should be seen, not 45 minutes later. My time is just as valuable as …
I had another great experience with Dr. Bowers and his crew. They are friendly, professional and efficient. All of them explained what they were doing while doing “it” and I never felt rushed but I didn’t have to wait either. I’m always pleased with the care I get there.
Piedmont Eye Center is a 5 star facility with equally rated physicians, assistants and techs. I am uber particular when it comes to my healthcare and I have never had a single cause for complaint with Piedmont Eye Center. Highly …
I cannot say enough good things to cover my experience at Piedmont. From my Doctor, Dr. Gene Moss, nurses, Tammy, office manager and other staff.
Dr Moss explained everything and I was scared of this surgery and because of his …
After a terrible experience at a different eye center I made an appt with Dr Bowers. 3 weeks later I was having lasik. I am so glad I chose to drive over an hour for Dr Bowers. As someone who didnt even like eye drops both Katie and Dr …
I was never a official patient at this office because I had to cancel my appointment because of a conflict on my work calendar. Although I was a new patient I called 48 hours in advance and canceled this appointment. There policy is to call …
Let me start by saying Dr. S.Moss is a Compassionate and caring Physician. I was very nervous about having eye surgery, but after my initial appointment I felt very confident that I was in good hands. He has an awesome team that works …
Dr Gene Moss is a wonderful and caring doctor/surgeon. My eyes needed a full rebuild… he did great! Seriously, not only is he highly competent, but he has strong leadership abilities that you need when things get busy and issues that …
As usual, the staff was friendly, thorough, and made me feel at home. The physician’s assistant was cordial, professional, and remembered me from over the years as a patient. She’s splendid! And, finally, Dr. Moss was what everyone would …
Dr. Moss is my ne doctor and I see him at the Bedford office. He is wonderful! He is not only knowledgeable, but is very kind and comforting. He takes his time and answers all my questions until he is sure I understand what he is saying. He is a very patient man! The staff is also great to work with! They are all friendly and helpful.
I experienced a central retinal vein occlusion. Dr. Vogel has been excellent in his knowledge and skill in treating this condition. He makes you feel at ease and explains very well the condition and how he will treat it. He gives plenty of …
The only reason this is not a 5 star is because although I had filled out the new patient paperwork online, when I arrived for my appointment, I was told they had no record of it. So I had to complete another. As I’ve gotten older, my …
Very excellent and friendly, professional, and knowledgeable staff. I felt like I was at home. There was a little bit of a wait time and that was okay the place of a little busy. I would definitely go back there again for my eye care needs.
My granddaughter and I see Dr. Moss at his Bedford office. It is so nice to find a doctor that you can completely trust with your health issues. My granddaughter has some ongoing eye issues and when they first appeared Dr. Moss was so …
PRESCRIPTION NOT INCLUDED! I am a glasses wearer and have worn glasses since I was 6 years old. I have astigmatism which at times have made it difficult for optometrists to get my prescription correct. I have chosen to go to opthamologists …
Top notch in every way!
Professional, thorough, caring, helpful.
Great service as always.
I was in and out at this visit in 30 minutes.
Everything went well Thanks Lauren
Always efficient and timely!
All the staff is really nice.
Outstanding patient care and concerns
Very satisfying with minimal waiting!
Great care
all is well. Good work I
Good visit everyone helpful
Always a great experience.
Prompt, relaxed, friendly. good results
Everyone was friendly and respectful
Good as usual……bill mcdermott
Very professional and organized.
Prompt, professional, efficient visit.
Great staff! Clean facility
Dr. Saxton Moss is the best!
As always. Expert care and professional staff.
Everything worked smoothly. Thanks!
Excellent Doctor. Great facilities.
Love the Bedford office!
Personable staff and fair and fast treatment.
Very professional and efficient personal in this time of difficulties.
Always fast, friendly and professional.
Everyone was so nice respectful and funny.
Excellent service by professional & friendly staff!
The courteous professionals here are great!
Great service ……thankful for all the care
Professional & Completely Concerned About Giving The Best Care Possible !!
Very friendly staff and excellent service.
Nice visit. Professional, friendly staff..
Everything was up to expectation with efficient and courteous staff.
I like the fact that I was seen even though I didn’t have a scheduled appointment
Ceballos provides excellent care.
Thank you for reattatching my retina. Your skill and attention to detail saved my vision.
Great folks over there and I loved the attention to detail to me .
Great communications and treatments. thanks
Dr. Bowers’ work is amazing!
Efficient check in & visit fairly close to on time, appropriate covid precautions.
Excellent visit with Dr. MOSS AS ALWAYS!
Friendly, courteous, professional staff! Excellent care!
Great doctors to work for and a practice committed to serving the community.
Always a good experience with Dr. Gene Moss
Very professional and courteous staff!
Cataract surgery was great. Can’t get over vision improvement.
Everyone was so polite and they explained everything so we could understand what is going to happen
The long wait is ridiculous! Should never spend 3hrs at a facility for an eye test.
Atmosphere is unpleasant, doctor was not very friendly and they plan to have problems and send you to duke!
Very timely and thorough, as well as friendly staff.
Complete, thorough eye examination.
Pleasant and friendly.
Great atmosphere! Great Doctors & Nurses to be around!!!
Amazing medical team. Never disappointed!
Cataract removal in both eyes. Dr. moss was superb!
I just called to verify the location of my appointment. Had to wait a bit but got the answer.
Wonderful service as always. The staff is always friendly and kind.
Great job on my eyes. Thanks for everything.
Excellent Doctor and Prosessional anc courtesous staff
Had laser surgery done on my eyes everything went very well thank you
Well organized, caring, great explanations on each procedure. good experience all the way around.
Everything ran smoothly and efficiently ! Staff was SUPER attentive and helpful !
everything went very smoothly and professionally – great experience
Appointment started on time . Centers staff were and are very professional !
Efficient and very professional eye center.
they have been taking care of my eyes for years would not go any were new
Great clinicians and support staff.
Wonderful experience! Thank you, Dr Bowers and team!
The staff is wonderful. The wait between seeing staff is too long
Always wonderful staff and doctors!
Love all the people and Dr. Moss has saved my sight !
Highly professional and friendly staff. I feel like I am in great hands!
Dr. Javey is THE BEST. Great doc with a great support staff. Very professional.
Everyone is always very pleasant, helpful, kind, and doctor Saxton Moss is the BEST.
Dr. Bowers is the best at Lasik. Great experience that didnt have any surprises.
Glaucoma periodic eye exam proceeded as planned. Wait to see doctor took longer than usual.
Dr. Ganser and staff have worked really well with my son over the years he’s had nothing but Improvement.
Everyone was professional and pleasant. Appointment was kept on time.
With all that’s going on, the staff were exceptionally professional and observed all of the safety protocols. Extremely satisfied!
very professional, good service, great doctors, particularly the Moss brothers.
The staff was very professional and and explained my condition in great detail. Great team….
Dr Klink and staff are wonderful. They have exceeded expectations.
Friendly service at every office. Dr. Vogel very helpful.
Dr.moss is awesome I went in with 20/80 with glasses and when he was done I now have 20/25 without glasses
Ya’ll did well, as usual. So glad ya’ll come to Bedford and please continue to come to Bedford.
Cataract surgery was a breeze. Awesome experience. Dr. Saxon Moss rules!!!!
Dr Vogle has taken care of my Dad, my Mother and me! He is the BEST!
Very nice people to deal with, only complaint I have is the waiting, a little too long but I survived
Dr. Moss is the best with the best teck. support I halve ever had.
Safety conscious but still very professional, efficient, and friendly! This is a great office to visit!
Was the normal half hour wait. The problem was identified and treated. Very professional and helpful.
I always get good care from Piedmont Eye Center and Dr. Saxton Moss.
Dr. Moss is the best. Office and staff always friendly and professional.
Enjoyed meeting Dr Ceballos. Looking forward to my cataract surgery and being able to see again.
Great service! The staff were all wearing masks and were very friendly during my visit.
Always appreciate the excellent care from Dr. Bowers and his staff.
One of best eye exams ever. I like the people and the Dr Jarvey.
Love the physicians at Piedmont Eye Center – all the staff have been fantastic and I’ve received excellent care from Dr. Vogel.
Short wait, excellent exam and explanation. A well coordinated health care experience.
Very friendly polite and professional staff. Dr. Ceballos is a great doctor!
Dr Vogel and all the staff provided excellent care and treatment.
very satisfied with Dr. Vogel, answered all my questions regarding diabetes and my eyes
Quick, efficient, and very friendly. I’m ecstatic that I dont have to wake up and deal with glasses or contacts anymore! Highly recommend!
Exam assured me of no untoward eye problems, and I felt safe because of measures taken in both waiting area and exam room.
Dr Vogel and staff are friendly, knowledgeable and professional. They are a team with the patient in mind.
Very efficient and well organized. All staff very pleasant, kind and compassionate.
I have been patient for 8 years; always receive same top-level friendly and professional service.
Great visit. Felt very comfortable and safe with precautions that were in place. Visit was through but much quicker than usual.
Very friendly and knowledgeable staff. They seemed to have my best interest at heart
Been here for years. Always been good and consistent. Lasik was done extremely well. Best money I ever spent. Thank you!
Treated with respect, and everything went good. Thanks for the staff, good job
The doctors and nurses are great.They put you at ease,while they are looking at your eyes.They make you feel comfortable,and not really nervous.
Many things done at this one location. Each person is polite and professional.
Everyone is really nice and the doctors are great. They take their time with you and are willing to work with you.
My experience with Piedmont Eye Center was excellent. Wonderful service and very professional care.
Guarantee you will spend no less than 2 hours here for each appointment. Better plan this carefully they are soooo sloooowwww
Well please with the care taken to protect the public with distancing and wiping down the furniture and disinfecting the doorways with spray. Everyone was very friendly and professional.
My favorite eye care center, where I get the best treatment and care for the health of my eyes. Dr Bowers is Great! Thank you Dr Bowers!
Fast check in even though I wasn’t able to leave the information about my insurance prior to my visit. Everyone was polite, friendly, yet professional.
Great doctors and staff! Helped me so much! Would recommend them to anyone! 😁 …
Dr. Ganser is wonderful! She truly cares about her patients and has called me 3 times to check on me since my visit!
Everything about my appointment was careful, safe, according to schedule. The techs were….and always are…..so very kind. Thank you.
I’ve been using Piedmont Eye Center all my life. They do a very thorough eye exam and are able to treat any kind of eye conditions.
vision field test room was very hot. I couldn’t concentrate and this affected the results of my test. also, I spent 3 hours at the center. This is way too much time for an eye test.
Botox isn’t just for cosmetics anymore! I receive treatment for “sustained, forced, involuntary closing of the eyelids” (the $10 word, blepharospasms), and facial muscle spasms (oramandibular dystonia). Together, these are called Meige …
minimal waiting time, everything was thoroughly explained, all staff helpful and courteous.
I’ve started to see a new doctor, Dr. Vogel. He always put me at ease and I trust what he tells me. He actually explains whats going on with my eyes. My other doctor didnt do this.
The staff very friendly, Dr. Moss is the best! Office very organized. I never waited more than 10-15 minutes.
Every one was so kind and respectful the Dr was great he explained what he was doing as he was operating on my eye.
Professional, friendly and respectful.. Piedmont Eye Center is a real asset for the Central Virginia area.
They are all very friendly and answer questions or whatever you need.
More than willing to help in any way.
The entire staff was so friendly and very professional. Dr. Vogel is so gentle and caring.
Finally had LASIK vision correction! Dr Bowers and his whole team were absolutely awesome. Highly recommend it if you have ever considered getting this done!
Dr. Ceballos was exceptional. The nurses and staff were efficient, polite, and attentive.
Piedmont eye is professional and very well equipped to handle all your eye care needs.Dr Bowers and his great assistants have me the various test on my eyes and informed me of the various options that is available to me to better my seeing …
I took my 2 year old daughter here. After her exam, I felt disrespected that the tech and doctor had a discussion (right in front of my face) assuming we were Medicaid patients. Umm… okay.
Fantastic experience!! Dr. Moss is always great and his staff was a pleasure.
Love my doctor. Check in was awful. The girl in the lobby was rude and very unfriendly. Sorry to have to say this. Everyone saw it.
Dr. Bowers is the best for cataract surgery. I highly recommend him and his team!
Everyone is very professional and courteous. And one can trust that your eye health is of paramount concern to the Doctors and assistants.
Dr. Saxton Moss is awesome. Knowledgeable, friendly, with a great manner towards patients!
Cataract surgery was a -piece of cake. Recovery ongoing after one week. No discomfort, no problems.
Excellent operation. After lens implants, I have eyesight like I had when I was 19. Dr. Bowers is outstanding, and the staff. Worth every dime!
Staff is Very Nice to Deal with and Very professional. Dr. Moss is Great !!
DOCTOR GANSER AND HER STAFF WORKED HARD AND EFFICIENTLY TO HELP ME. I HAVE BECOME LEGALLY BLIND AND THE DOCTOREXPLAINED WELL TO ME THE SITUATION. SHE EVEM CONTACTED DBVI WHO IS HELPING ME LEARN TO USE A CANE AND LEARN BRAILLE. I CAN ONLY THANK DR. GANSER AND HER STAFF.
Dr. Saxton Moss and his staff were wonderful in providing excellent care and kindness to me during recent visits and surgery.
If you’d like to wait for two hours in the waiting room for the doctor to stroll in and say absolutely nothing of substance then this is the place for you!
Such a well run office. Everyone is professional and cheerful. Dr. Javey took her time with me and was great at explaining everything. I would highly recommend Piedmont Eye Center and Dr. Javey to anyone for their eye care.
The doctors there are great! Caring, concerned, thorough. It doesn’t get better than that.
My friend went to Piedmont Eye Center today. She called about 2 months ago and asked the price of an eye exam, saying how she did not have insurance. They said $210. She made the appointment a week later and they said again it was $210. …
Excellent service with very little wait time. Dr. Bowers and his staff are fabulous. We recommend them highly.
I was recently treated by Dr. Javey for a torn retina. My experience with her and her assistants was very pleasant. From the time I called to request an appt to being diagnosed and having laser surgery to repair the tear all happened within a matter of hours. I am a very happy client and would recommend PEC to anyone.
I have had nothing but excellent service and positive interactions with everyone here. I would advise anyone to use the services here, so glad my eye Dr referred me to Piedmont Eye Center.
My most recent experience at Piedmont Eye Center was excellent. I received cosmetic Botox from Dr. Gail Ganser. The staff was friendly and Dr. Ganser was very informative, letting me know what would be taking place along the way, which …
Excellent, prompt, professional care! Staff and doctors take time to be complete, thorough. Thank you Dr. Gander and staff! 😊 …
Everyone I encountered was friendly & professional. I didn’t have to wait too long. I had a good exam and got helpful advice.
Been going there for almost 10yrs. See the same Dr. and everything and everyone is great. Dr Vogel and I act silly the entire visit and his nurses fall right in. They all totally rock.
The doctors and most of the staff are awesome, with the exception of Megan Coles, who needs a serious attitude adjustment. She is just rude and obviously hates her job and it shows in her horrible bedside manner. No one needs to deal with …
Thanks for finding me a quick appointment so my eye allergy could be fixed. What a great job!! Kind and knowledgeable staff.
Staff made me very comfortable. They were very friendly and knowledgeable.
Doctors were all very professional and took the time to explain all preocedures.
Dr.Paauw and staff were awesome. Dr. Paauw did surgery on both my eyes and has to be one of the most caring Dr.s I have met. He makes you feel so comfortable I would highly recommend him. Is staff was helpful and kind and very accommodating. Thanks again Dr. Paauw. Sincerely E.T.Clark
Very unprofessional. I was not told of expenses, precautions, or any important information prior to arriving for surgery with Saxton Moss. They charged me a discounted rate because I had not been contacted of the full amount. After …
It has now been over five years since I received iLASIK from Dr. Bowers at PEC. It has been a game changer!!! After dealing with contacts for over 30 years it has been wonderful having carefree eyesight. It’s been so nice to just wake up …
I am in need of cataract surgery. 13 years ago had LASIK surgery and have been told that this will complicate my cataract surgery and will require laser assisted surgery for the best outcome. This is significantly more expensive and is …
My visit was great. Everyone was pleasant couldn’t have asked for anything different. Thank you.
Do NOT see Gene Moss!! Dont know if he was having a bad day, just having a bad case of Jekyl and Hyde, or has an attitude problem period! Needless to say I will never return here due to his attitude. Talks down to you and does not listen. …
Julian was fantastic. He not only helped me pick a new pair of frames, that was perfect for my face, but he also helped repair my current set of frames. I highly recommend this place.
Always confident in the care and services that I receive. Staff makes me feel comfortable at every moment.
Im sitting in their parking lot as I write this. If your a single parent and have more then one kid. This is not the place. You will be told to leave and reschedule. Once again. I’m a single mother of 3 kids. Ages 7,6,4. My 4 year old had an important visit. They refuse to see her.
My wife and I love Dr. Vogel. He is a great doctor and a great person. They don’t come any better professionally. Thank you doctor for all you have done to keep my vision.
Dr. Vogel is a deeply caring Knowledgeable doctor with wonderful assistants/technicians. Each appointment at Piedmont Eye Center has been with Dr. Vogel and has been a caring experience .
The technicians and physicians are always cheerful, professional and know your case. I enjoy my appointments and have complete confidence in the care that I receive. I strongly recommend Piedmont Eye as the best in the Lynchburg area, in particular, Dr Javey for retina issues and Dr Ceballos for glaucoma and cataract surgery.
Dr. Vogel is simply the finest ophthalmologist I’ve ever encountered – extremely knowledgeable, thorough and very caring.
I brought my brother in to this clinic yesterday, July 26, 2017, for his appointment. We wound up waiting over an hour after arriving at the scheduled time. The doctor is very good. The tech staff is excellent. The reason for the …
Nice facility. Professional and courteous staff. Dr. Moss was very thorough in his examination and explanation of his assessment.
I was so grateful to Dr. Moss and his staff for working me in on their very busy schedule. They were all so kind and thorough.
I cannot say enough good things about the people at Piedmont Eye Center. The first day, I did not get an appointment until late in the day. The Dr. who examined my eyes stayed late along with his assistant to see me. Everyone else in the …
I was very impressed with Casey. She answered my questions and made me feel very much better about my up coming cataract surgery. Dr. Bowers was very kind too and didn’t make me feel rushed and answered my questions. Thank you!!
Coming from the medical field, this is one of the most efficiently run offices I have ever been in. Bravo to administration for not putting the bottom line above their patients and their time. They always have plenty of staff to assist you no matter what area of the office you are visiting.
As always all personnel were very friendly and courteous. Dr. Bowers is the BOMB. Such a good doctor. My appointment went very good.
Piedmont eye center is terrific. My 74 year old mother had cataract surger on both eyes. Dr Bowers did a great job. My mother now has 20/20 vision. Everyone from check in to check out are great. They are also very meticulous with their …
Dr. S. Moss and his entire team are exceptional. They are knowledgeable, personable, and professional. I wouldn’t trust my vision to anyone else.
Very professional and efficient service was received. Dr. Saxton Moss and his team provided the best of care and was good at sharing information to keep me informed of good eye care.
great experience with my eye issue.
an appointment worked within my work schedule immediately.
a thorough exam assured me my eyes were healthy in spite of
the issue.
Doctor Gene Moss is an outstanding ophthalmologist! He has taken great care to explain my procedures and complete them. And, has always taken the time to discuss my questions thoroughly. I would happily recommend him for all your eye needs.
Proctor Harvey
I hadn’t been to an eye doctor in years. The employees at Piedmont Eye Center made me feel relaxed and at ease with their friendly smiles and thorough explanations of the process of getting my eyes checked. Dr. Bowers was professional and I …
They saw I had a major problem!!! Said they could help but suggested I get to UVA NOW!!! They set up the same day appointment. I had a freakish fishing accident and lost some vision in my left eye but really believe their immediate response to my problem saved more vision I may have otherwise lost.
The eye surgeon Dr. Moss is great. The staff is very professional and friendly and the building is kept very clean including the restrooms. We couldn’t be happier with the outcome of my wife’s surgery. If you have Glaucoma or cataracts I would highly recommend this surgeon.
I go to Dr. Gene Moss in Bedford. What a great guy/doc. He is very through and tells me the facts. He is just a doc who wants to do good. I like that.
Had appt. on 10/30/19 and Sarah did a fine job on my eye test and she was very nice and did a great job. Tell her thanks!
Everyone at Piedmont is great. From the person checking you in and everyone that gives you the eye exam/tests. I see Dr Vogel and had to have a procedure done. Dr Vogel always makes sure that you’re comfortable and understand what’s going …
Excellent care – pre and post surgery. I can’t believe my vision is 20/20 after wearing glasses for more than 30 years. Dr. Bowers was personable and professional. Highly recommended!
Saxton T. Moss, MD is one of the most competent Ophthalmologists I have ever had the pleasure of meeting. His bedside manner is impeccable with respect and curtesy shone at all times. I highly recommend this Doctor. You will not be disappointed with his professionalism nor his staffs.
G. Murphy
A 50 year client with Piedmont Eye (previously Lotano), I have always received excellent eye care. The current staff continues with this same service.
Each member of staff I encountered was friendly, knowledgeable, and helpful. I am grateful for the wonderful care I received from my surgeon Dr. Saxton Moss. Renewed sight is such a gift. A special thank you to Jennifer for assistance …
I have suffered from an eye issue called Juxtapapillary Choroidal Neovascular Membrane for approximately 20 years off and on. A vessel in my eye bleeds and distorts my vision. I mentioned my diagnosis to another eye doctor once in …
Thank you Piedmont Eye Center for making the decision
“Masks are now optional” 😁 …
Wonderful doctors and assistants!! very organized taking you back-and-forth to do all the eye tests – if you are looking for a good ophthalmologist or eye specialist, I highly recommend this practice!
I will not go back. The first person doing the eye exam “Cat” did not know what she was doing and got upset when I continued to tell her that I was seeing white light with black dots. Then the doctor saw me for a few minutes. Had me redo …
Couldn’t have had a better experience. Very professional group. Dr. Bowers very through in his examination and surgery. I would recommend Piedmont Eye Center if you are having any kind of eye problem.
In a few words my visit was beautiful. Very polite, and caring.
All were sincerely concerned for my health and the visit was in
a timely manner from start to end. My doctor is the best.
Looking for an exceptional eye Doctor who is incredibly talented but way too humble to say so? Great news, your search is over. As a Bedford newcomer, I asked locals about their recommendations and followed through by seeing Dr. Gene Moss …
My appointment was okay. Sometimes I feel like I am being moved through by the doctor. The technician was great! With the doctor I feel like I simply am being checked off his list.
Safe entry, prompt visit on schedule and good results as is usual. I recommend Dr. Ganser and this facility to my friends and family. …
I am grateful to be able to benefit from Dr. Javey’s knowledge and experience. As my AMD has advanced I need shots in my eye now. She has helped me right away to get financial aid. The procedure of injecting medicine in my eye was more …
Everyone is nice, and polite, Dr. Gene Moss, is really a great and caring doctor, along with his assistants…very concerning, and understanding.. …
Unfortunately, I am an “involved” patient. I had a few issues following cataract surgery that had NOTHING to do with the surgery! I ended up having corneal surface failure not once, but twice, and a retina issue. Dr Javey remedied the …
I saw Dr Vogle, thank goodness my problem was not serious. The Doctor was extremely thorough and in the end my Doctor was so kind and patient with all my questions. And I left much reasurred all was okay. I’m sure other people have worse episodes but their facility efficient and extremely organized.
Piedmont Eye Center is top knotch. They always treat me and my wife with the upmost respect. Dr. Vogel is so knowledgeable and professional. I would highly recommend this office for all your eye care needs.
Dr. Ceballos is always very efficient and explains things well. I really have zero complaints about anything at Piedmont Eye Center. In a rarity, the person who checked me in at the entrance was a bit crabby and close to impolite. I …
Appointment went very well. Got checked in right away,no waiting. Assistant called me back as soon as I got to waiting area. After waiting a few minutes for my pupils to dilate I saw the Dr.. Everyone was polite and respectful. Couldn’t have gone any better.
COVID door screener was rude from the start. I was sent there from the ER, and was not able to see to complete the paperwork. The person with me was told to get out and that she could not help complete the paperwork. Registration was rude, …
Piedmont Eye Center supported social distancing and wearing masks during the visit. It was an yearly eye check-up. A staff member took my temperature before I entered. I had already had my two Covid vaccination shots, but I wore a mask. I was seen promptly and did not have any problems.
I love Piedmont Eye Center! I’ve been seeing Dr. Saxton Moss for over 14 years and highly recommend him as well as this facility. Professional, welcoming, clean, and timely!
From check-in to check-out, all PEC staff were friendly and professional. My appointment was on-time and efficient, and everything was explained to me with excellent detail and all my questions were answered thoroughly. I have been a patient of PEC for many years and the doctors and staff never disappoint!
Everyone was so nice and polite.
It was very relaxing and the surgery went extremely well. I had surgery
on the right eye. I’m very pleased. I will be seeing everyone again on the …
My wife has LASIK surgery and it was the biggest mistake of her life. The surgeon blew off any and all issues that occurred after surgery as “not related to LASIK.” Dry eye, RCES, and being right back in glasses are just some of the new and …
Efficient, professional personnel. Dr Moss always explains things in a clear manner as do the others who have taken of me. I appreciate being a client in this practice.
My Lasik Exam was absolutely pleasant. I was nervous and Katie reassured me that she would walk me through every step. She also let me know she would be in the surgery room the day of my surgery. She was amazing.
Wow am I ever satisfied with my complicated and difficult cataract surgery. Could have looked the world over and wouldn’t find a better doctor then doctor Moss. My overall experience at each of your locations was outstanding. Thanks for my new eyesight.
Dr. Bowers did cataract surgery and IOL implants for both of my eyes. For the first time ever I do not need contacts or glasses. I have wore corrective lenses since I was 5 years old and could not even walk through my house without them. …
I had cataract surgery on both of my eyes in the past two months and things couldn’t have gone better. Dr. Gene Moss and his team have been top notch in their medical attention as well as doing so in a very caring and personal manner.
The assistant was lovely she made me feel at ease and answered all my questions and we even had a laugh. The doctor was also nice and again answered all my questions. The visit was quite quick for a thorough exam at no point was I kept waiting for long.
Absolutely love Dr. G. Moss. He was so great. Explained everything to me plainly so I to ensure I understood my upcoming surgeries. Awesome explanation. I would recommend him to anyone.
I have gone to Piedmont Eye for many years and everyone is so kind. My doctor is awesome. The only complaint that I have is the inconsistency of information. I called before my appointment (2 years in a row) and asked would my eyes be …
This Center is quite amazing..great customer service with everyone working there. And I can not say enough about the professional and caring physicians; Dr Javey and Dr Caballa…as a health professional, I realize I am quite critical of health care. These folks just rock!!.
The staff work continuously to make check in and check out easy and quick.
The physicians are very caring and outstanding in their expertise of all types of eye diseasesl.
I have been a patient here for well over a decade. I have had retina surgery with Dr. Vogel and, just recently, cataract surgery with Dr. (Saxton) Moss. Both were excellent. I feel that Dr. Moss truly cares about me as a patient. I appreciate that very much.
Just spent the last few months preparing for, having & recovering nicely from cataract surgery done by Dr. Saxton Moss. The surgery is very quick. The preparation & scheduling are what takes a while. I’m so very happy with the results! …
I am very pleased with my cataract surgery and with Dr. Moss and his staff.
He explained the procedure before the surgery which I appreciated. What a
difference in my vision, everything is so bright and colorful. I had no idea of …
I have been seeing the providers at Piedmont Eye Center for over 20 years now. I am also a mother to a 6 year old daughter now who just had surgery with Dr Ganser recently. I’ve never had a bad experience there. Dr Saxton Moss is so …
The doctors I have seen at Piedmont Eye Center have been thorough, concerned, and helpful! I even had to go in for a visit on a Saturday and I so appreciate them taking the time to be available to me on the weekend! Truly a professional group!
From the first screening to the final scheduled check-up Dr. Bowers and his staff have been very professional and friendly. Each appointment, and especially the day of surgery, I felt like I was in good, experienced hands. I went into the …
The staff is very professional and friendly. I did sit in the waiting area a while is the reason I didn’t give 5 star rating. If you have an appointment that’s when you should be seen, not 45 minutes later. My time is just as valuable as …
I had another great experience with Dr. Bowers and his crew. They are friendly, professional and efficient. All of them explained what they were doing while doing “it” and I never felt rushed but I didn’t have to wait either. I’m always pleased with the care I get there.
Piedmont Eye Center is a 5 star facility with equally rated physicians, assistants and techs. I am uber particular when it comes to my healthcare and I have never had a single cause for complaint with Piedmont Eye Center. Highly …
My wife and I needed to switch eye care providers due to our former doctor retiring. …
I cannot say enough good things to cover my experience at Piedmont. From my Doctor, Dr. Gene Moss, nurses, Tammy, office manager and other staff.
Dr Moss explained everything and I was scared of this surgery and because of his …
After a terrible experience at a different eye center I made an appt with Dr Bowers. 3 weeks later I was having lasik. I am so glad I chose to drive over an hour for Dr Bowers. As someone who didnt even like eye drops both Katie and Dr …
I was never a official patient at this office because I had to cancel my appointment because of a conflict on my work calendar. Although I was a new patient I called 48 hours in advance and canceled this appointment. There policy is to call …
Let me start by saying Dr. S.Moss is a Compassionate and caring Physician. I was very nervous about having eye surgery, but after my initial appointment I felt very confident that I was in good hands. He has an awesome team that works …
staff are friendly and very supportive. Looking forward to seeing them in 2 weeks.
Dr Gene Moss is a wonderful and caring doctor/surgeon. My eyes needed a full rebuild… he did great! Seriously, not only is he highly competent, but he has strong leadership abilities that you need when things get busy and issues that …
As usual, the staff was friendly, thorough, and made me feel at home. The physician’s assistant was cordial, professional, and remembered me from over the years as a patient. She’s splendid! And, finally, Dr. Moss was what everyone would …
Dr. Moss is my ne doctor and I see him at the Bedford office. He is wonderful! He is not only knowledgeable, but is very kind and comforting. He takes his time and answers all my questions until he is sure I understand what he is saying. He is a very patient man! The staff is also great to work with! They are all friendly and helpful.
I experienced a central retinal vein occlusion. Dr. Vogel has been excellent in his knowledge and skill in treating this condition. He makes you feel at ease and explains very well the condition and how he will treat it. He gives plenty of …
The only reason this is not a 5 star is because although I had filled out the new patient paperwork online, when I arrived for my appointment, I was told they had no record of it. So I had to complete another. As I’ve gotten older, my …
Very excellent and friendly, professional, and knowledgeable staff. I felt like I was at home. There was a little bit of a wait time and that was okay the place of a little busy. I would definitely go back there again for my eye care needs.
My granddaughter and I see Dr. Moss at his Bedford office. It is so nice to find a doctor that you can completely trust with your health issues. My granddaughter has some ongoing eye issues and when they first appeared Dr. Moss was so …
PRESCRIPTION NOT INCLUDED! I am a glasses wearer and have worn glasses since I was 6 years old. I have astigmatism which at times have made it difficult for optometrists to get my prescription correct. I have chosen to go to opthamologists …