Piedmont Medical Center (SC)

Piedmont Medical Center

Piedmont Medical Center is a full-service hospital providing healthcare services to the Rock Hill, South Carolina community for more than 30 years. The 288-bed facility has advanced equipment and experienced healthcare staff catering to the diverse needs of the community it serves.

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Piedmont Medical Center (SC) Reviews ( 250 )

  1. This hospital provides terrible service in the ER. The doctor who saw me had poor bedside manner and seemed to be completely disconnected with me her patient. This hospital grossly overcharged me for a simple ultrasound. The hospital gave …

  2. Spoke 2 minutes with doctor. 1000+ gone. Just going into ER, 500+ gone. Don’t remember exact, but bill was 2000+ for 45 minutes wait in ER and 2 minutes with doctor telling me I’m fine. Just some inflammation causing pain.

  3. If I could rate zero I would. First I was an admit at the request of my cardiologist bc some heart concerns. The hospitalist cursed me and told me that it is not their job to find out what was wrong with me but their job was to make sure …

  4. Staff is very nice, but this hospital is very unsanitary. Trash on the floors that nurses drop and don’t bother to pick up, the same full trash can is still here from the day before, left over food on the ground, and stuck to the bottom of …

  5. 99% of the times I visited this hospital’s ER it was at least 7 hours before I saw a Dr & was treated. I understand if they’re packed it’s gonna take time but the hospital is so inefficient. If they would use common sense, change a few …

  6. Very friendly efficient staff. I had to take my 15 month old to the ER on 08/29/2015 @ 10:30 at night. We were welcomed promptly then vitals were taken promptly by a precious RN who not only was patient with my son but kind to his …

  7. The worst possible place to go for anything. You would honestly be better off doing whatever it is you need help with yourself. Immensely long waits, and they have no sense of emergency there. I was once in a room with another lady who had …

  8. Any five star review you see here is no doubt placed by staff of hospital. Hospitals Materinty word should be closed. What they do here when having a baby cannot be undone. Doctor Alba is resident pediatrician , Jennifer is head nurse, …

  9. What an amazing staff in the Maternity and the NICU units. Stacey, Mackenzie, Lisa, Bailey and Kim just to name a few have been so amazing to my wife, my newborn daughter and to myself. Not one time have they made us feel like anything …

  10. I hope one day google can put 0 stars have been waiting for over 8hrs just to get seen. Needless to say don’t even bother going there any emergency you have I would highly recommend just driving somewhere else even if it takes over 2hrs. At least you’ll be in the building and not outside in the cold weather.

  11. Daughter went in for possible concussion on a weekend. Waited 2 hours in the lobby, then another 2 hours waiting to be seen by a Doctor. THAT seemed normal, and it didn’t bother me much. What did was their inept billing department. …

  12. For years I’ve heard people say that they wouldn’t take their dog to Piedmont… Well, when my 4yo split her forehead open at 8:45pm it just seemed like the closest hospital was best. The waiting room leaves much to be desired, the pairla …

  13. Came To The New Fort Mill Location today after a 4 wheeler accident & it has been the most wonderful experience I have ever had with a hospital in my life and I have been to many due to a rare condition I suffer from. If you need emergency …

  14. Went to the emergency room last night. WORST I HAVE EVER EXPERIENCED!!!!!!!!!! Sat for three hours!!! Saw people waiting in herfiic pain. Several trips to counter and sorry can’t do anything. Very somber employees. Did not seem to …

  15. My girlfriend is pregnant and having extreme abdominal pains. We arrived at around 1230 am and were put in a room around 1am. A doctor came almost immediately and told us he was going to run some tests. Over the next 3 hours we watched him …

  16. This hospital is awful. My son was sent from his pediatrician for an ultrasound my sons private area was completely swollen. The doctor refused the ultrasound and was very rude putting his hands up in my face refusing to do more testing on …

  17. My daughter went into the ER this morning because she swallowed a metal marble. In the comments on her discharge papers, it says she was running a fever of 102+ and that she was vomiting. It also says that she’s on or prescribed Zofran. …

  18. After waiting in the lobby for 4 hours (not exaggerating) I was brought to a bed in the hallway and was “treated” as being dehydrated which i was, but they failed to catch the infection in my blood and urine during to a cyst rupturing on my …

  19. Be aware of this health provider. Add more service codes on your claim to dramatically increase your bill. The price for a common medical service is much more than other heal providers. If I could give 0 star, I will!

  20. Wonderful staff. From the OB doctor staff to the hospital. I was nervous enough to have the surgery, but they had everything arranged ahead of time – the only thing I had to do was have the surgery. I had no worries. The staff was …

  21. we had a medical emergency and being new to the area drove to the closest hospital. Piedmont staff saved the day, they were polite and took care of business and basically saved a loved ones life. Hospital seems like a older building….it …

  22. Most of the reviews on here sound very much like my experience with this hospital, which a one star is too high of a rating for this place. It needs a complete overhaul. If you do have a decent experience it is few and far between. I wonder …

  23. I was sent here by ambulance recently. The ED experience was the worst I’ve ever had. Once I arrived I was sent to a room that hadn’t been cleaned. The staff quickly changed the linens and washed the bed. The floor, walls, and ceiling …

  24. Several weeks ago I went to the ER with severe gut pains. I’ve had a history of ovarian cysts but hadn’t had one in a while. I just wanted to make sure that the pain wasnt anything more than that and my appendix wasnt exploding or anything. …

  25. My Dr was good and the after surgery care nurse Kayce was great, but the regular night nurses at Piedmont were the absolute worst I have ever experienced. I am asking my Dr. to NEVER send me there again! I had to wait 4 hours for …

  26. After reading reviews I was skeptical, but it’s the closest ER so I took the gamble. I’m sure there are people that have had bad experiences but mine was completely opposite. From the time I walked in- from the security guard, help desk, …

  27. I HATE this hospital, we have been here for 2 hours and have not been checked on one time. A nurse from the nurses station was continuously on a personal cell phone and only entered the room to say “A doctor will want to look at that, but I …

  28. There are some great nurses but the wrong people are running the show. The new security manager was a joke. Most of the nurses and doctors just don’t care. They are there for the pay check. It’s sad that PMC is known as the place you go to …

  29. I had wonderful care at Piedmont Medical Center in Rock Hill: the service,care and treatment was superb! Piedmont Medical( under the guidance of their new CEO) has been recruiting top doctors from Charlotte.I had an emergency that truly …

  30. I see hard working people doing their job with little gratitude from patients. Yes, there is usually a waiting period involved but that is normal for any emergency facility. These people have very long hours to fulfill and when a patient is …

  31. My wife just left the ER with pain in her upper right side gallbladder area and a fever. The experience she had was terrible. They ran tests one test says she is packed full of gallstones next test said nothing so Dr Chidubem Orazulike came …

  32. Some great nurses but Terrible Billing processes. Twice in the last year, Piedmont personnel were clearly and concisely informed that the episode was 100% workers compensation. Just the same, they billed BCBS. In addition to a painful …

  33. I had a relative in their care who was extremely I’ll. Her room was unbearably hot, and she was refused fruits when asked more than once. Not sure if they’re short of staff or what the issue is but basic needs should be met for every patient. Her stay there was very ghetto.

  34. My mom had a stroke was brought in by ambulance to ER. Transferred to ICU. And is now in a regular room. Everyone that has had hands on with her has been above and beyond professional 👏 kind, concerned. Listens and answers your questions. They have been very nice .. …

  35. I was very nervous about delivering my baby here after reading so many negative reviews. I must say my experience exceeded my expectations. The nurses were caring from beginning to end during my stay here. I felt supported and respected. …

  36. Would give 0 stars if I could. My mom waited alone for 12 hours in the emergency department, only seeing a doctor once. She was charged $10k. Unreal. Do NOT go here.

  37. My review on the company you hired to come after me, Revco Solutions. My care was wonderful at your facility. The staff did a wonderful job. Your billing / business office is a joke at best. To the point I will almost never chose to come …

  38. Brought my 1 year old son here yesterday because he was having shortness of breath. We arrived about 8:30-9am. It was an hour before he was seen. They kept saying they didn’t know what was wrong so they were going to transfer him. We …

  39. Dr. Barry Chan performed an aorta replacement this past December. My experience at Piedmont Medical was top shelf all the way. My experience with Dr. Chan and all of the nursing team was excellent. I am a new person. The photo is the …

  40. THIS HOSPITAL HAS HORRIBLE
    NURSES FOR THE PYSCH WARD. first things first, i got a call from my minor cousin who was admitted by the person who was doing the damage. He was telling me …

  41. I just want to say that after really having time to think about my Son’s recovery throughout the week, I would REALLY like to acknowledge the nurses at the hospital especially in the Pediatrics unit. I honestly believe that it was the …

  42. My mother can to the ED today brought by her work for extreme epigastric pain. Once she arrived at the ED it took them 15 minutes to get her blood and another 20-30 to come back and get a 6- second ECG. After sitting in the waiting room for …

  43. My doctor, Dr. Hilton performs surgeries at Piedmont in Rock Hill. When Dr. Hilton told me I would need surgery and it would be performed at Piedmont it gave me pause for a moment because I had previously seen some negative reviews. I was …

  44. My mother recently spent the past 3 weeks at Piedmont Medical Center and I was there with her for most of that time. I cannot say enough about the quality of care that she received from the technicians, nurses and doctors both on the PCU …

  45. My mother Linda burnish is there I hope you take care of her in a proper manner. 6/28/20 I’m starting to understand this hospital has some issues surely hope mr. Mark can fix them. 7/2/20 I’m worried for my mother I can’t get too her. and …

  46. In August 2017 I was having an intense pain under my Xiaphoid process around 7am. I checked in to PMC ER using their online check in service. I arrive and was immediately taken back, with vitals and blood taken. Soon after I was placed in …

  47. Very dirty hospital! I saw the same piece of paper in the elevator for 5 days. And, with only one elevator working one would think they would try to keep it clean. The actual bathrooms in the hospital room reeks of urine. While in the ER, …

  48. Hospital needs to be updated and cleaned. I am waiting in ER waiting room for my husband to come pick me up and my room, the bathroom in the hallway, and ER waiting room are all dirty. The ER waiting room smells sour. …

  49. Absolutely TERRIBLE! The worst Hospital I have EVER went too. Released my spouse from a heart attack without any discharge or medication papers. Very rude and unethical. Going to file a complaint with DHEC!!

  50. My mom was admitted on July the 4. Piedmont facility is not at all caring of their patients!!! They have a few great nurses that love what they do. I must PRAISE the nurse tech Mary Lou. She took great care of my mom! She reheated her food and did a great job over all!!!Thank you Mary Lou!!!🤗 …

  51. I was afraid and hesitant to go to Piedmont because I had heard so many bad things about the hospital. When I started having pain in my left arm, I felt I had no choice. I was pleasantly surprised to be greeted with nothing but …

  52. I landed in Piedmont Medical Center on New Years morning 2018. Everyone was friendly, supportive and took excellent care of me even though through a fluke in timing, I didn’t have insurance at the time. No one treated me badly in any way. …

  53. We had an outstanding experience here! The staff was professional and compassionate. Labor and delivery nurses were awesome as well as postpartum. Anesthesiology was right on time and very “down-to-earth”. I have nothing but positive …

  54. I want to the E.R. On 1/31/2019 it took them a long time to call us for a room but there were other people that come in before us and the were in first is. When my daughter had a fever of 104.0 …

  55. On Nov 9, 2020 per request of our family provider to take my husband to the ER, he has been having chest pain, heavy chest and breathing pale and gray skin color. Has history of heart disease. Told to sit in the waiting room for 2 hours. …

  56. I have been paying $25 a month on a bill from 5/21 to 1/22 and it gets turned over to a collection agency. Piedmont said nothing has been paid on it, collection agency looking into it. I have all the documentation. Piedmont you ought to be ashamed of first over billing and then stealing and lying.

  57. This is a top notch hospital. Don’t listen to what anyone says around Charlotte about this hospital. I went in for Aortic valve replacement and an Aneurism. I received the greatest care from Dr. Barry Chan and his staff. The ICU on the …

  58. Yesterday (9-27-2017) I had to go to the ER for horrible right flank pain. Now yes I had to wait around 2 hours which absolutely sucked but they were very busy. Once I was called back, I saw a doctor whose 1st name was Jasper. I can not …

  59. Had bypass heart surgery (5) two and a half weeks ago. Dr. Peter Zakow and Dr. Paul Slota were my doctors. Could not have asked for two better doctors or people. Very professional in every aspect. From my emergency room visit to my release …

  60. Just spent 4 days Piedmont medical center room 353 my cardiologist Dr. Slota saved my life awesome doctor. answers all your questions and doesn’t run out of the room will stay until you’re satisfied. Nursing staff was unbelievable greatest …

  61. This place is a joke. First off their triage isn’t private. From anywhere in the waiting room you can hear everything being said. I mean EVERYTHING. Second their staff is less then professional. Snickering because I asked a simple question. …

  62. My mother passed away at this hospital on 04/20/2018. I have to say that this hospitals palliative team is horrendous!!!! To start off my mother could not get onto a bed pan let alone say she needed to use it. Had it not been for my sisters …

  63. Wish I could put negative stars. Mis-diagnosed. 2 days later I ended up at Atrium pineville 12 hours from being septic and had to have emergency surgery. Piedmont would not eliminate my bill. If you can make the 30 minute drive to Atrium Pineville do it…..

  64. After reading the reviews on Piedmont Medical Center and knowing how everyone in the area says to avoid them at all costs, I was very hesitant on having my sons surgery here. My son had an outpatient surgery with Dr. Jones from Charlotte …

  65. Took my insurance card, had me fill out paperwork. When finished they told me I had a co-pay of $20. Assistant took my weight and blood pressure. Doctor Pociask then came in, talked to me for maybe three minutes and that was it. I received …

  66. This is the worst hospital even Grady in Atl is better than this. They respond to a review but not the patient’s needs. Non compassionate staff. By the time this review dropped I received an email they should operate theirs reviews the way they operate the ER. Go to Atrium!

  67. I’ve heard nothing but horror stories about this hospital, I was nervous about having my left Thyroid Lobectomy done Thursday 2-15-18. I must say that everyone I have encountered in the surgical department was absolutely amazing. My nurse …

  68. The staff is slow and unfriendly. The waiting rooms is nasty and has dirt and dead roaches under chair. The furniture is out dated and nasty. This place needs to get better. Ugh I really hate coming here. And the wait time is horrible. I’ve been here since 10:30am and it’s almost 1pm and I’m still sitting in the waiting area

  69. One star because I had to!! I needed medical results/medical records day of… and they wouldn’t give it to me due to that department being closed!! Hello we are in a pandemic right?? Why is that department closed! I had an emergency where …

  70. My mother was admitted through the ER and was never taken to a room and had to sleep behind a curtain divider on an ER gurney. For breakfast she was served a scrambled egg. Half of a dried out English muffin and TATOR TOTS. she asked for …

  71. I live in the Midwest and my father lives in SC. He has been in great pain for the last 2 weeks. They believe he had cancer but zero sense of urgency from entire system. Tests and biopsies are scheduled weeks out. Unacceptable. Midwest healthcare would have the tests done ASAP and treatment or surgery done within the same week.

  72. This one star rating is solely for the billing department at Piedmont. The nursing staff and neonatal care is top notch, would give those guys 6 stars if I could. But the billing department does not want the bills paid. My wife gave …

  73. I just had a hernia repaired by Army surgeon Jason Regoni, he did an amazing job, I was back at work 2 weeks later. I loved the staff, and was thrilled to learn they don’t have vaccine mandates, as their parent company is from Texas. Am actually switching my primary care doctor to Piedmont, from Caromont.

  74. My mother had a stay there in January and got a bed sore due to not being moved or gotten out of bed. My mom is now in a nursing home dying with a massive bed sore. Stay away from this hospital.

  75. Registration took an hour! The lady at the desk doesn’t even know what she’s doing, she told me I wasn’t supposed to be there but after waiting for 20 mins she figured I’m in the right place. I asked if I can find out the cost of my hsg …

  76. The Maternity ward in this hospital is excellent. They will take care of you from the time you arrive and until the time the mother and baby leaves. Baby Gabby was born pre-mature and unexpectedly, but the nurses here made us feel like …

  77. On May 13, 2021 my mother was scheduled to go to a nursing facility. We asked if they would call us before she was to leave and the nurse said of course. Of course we we never called that she left. She was sent to the facility with a dirty …

  78. Hospital policy? I know covid affects a lot of hospitals, but… Arrival at 8:00am to visit father who has suffered a fractured vertebra from a fall at age 86. Hospital staff would allow no entry to visit until 9:00am. Concierge called …

  79. Worst hospital ever!! No clue why they would be the hospital in Fort Mill. I would give them 0 stars if I could. I have had no choice but to come here at times and all times were bad experiences. I am currently at Piedmont and this was def …

  80. Zero stars needs to be an option for this establishment. PMC is the most disgusting hospital I’ve ever seen. Everything is filthy. The older security guard in the ER is abrasive and rude for no reason at all.

  81. My husband is there for surgery and they decided to keep him. The nurse yesterday day shift was so awesome, however at night the nurse was inattentive to him. We were told he should not throw up and when he did I buzzed the nurse I had to …

  82. I took my mother to the emergency room at Piedmont Medical and we were treated extremely well. Every person we interacted with, from the check-in clerk and triage nurse to all the nurses, lab techs, and doctors in the emergency department …

  83. I had outpatient surgery 6-19-20. Everyone was great from the pre-op visit days ahead through the check in . Everyone all the nurses and staff could not have been better. I didn’t see anything to support negative reviews. I could not have been more pleased.

  84. I wish I could give a lower rating. I am not a nurse or doctor and have never claimed to be. However, my own education better prepared me to be a nurse than half the staff at this hospital. I interacted with several nurses who were not only …

  85. The worst experience I have ever had here with my mother! Had to put at least 1 star just so that I could comment. I rate them 100 percent in the negative !!!!! I don’t even want my dead body brought here! Miscommunication and neglected …

  86. I was truly shocked by the staff of this “medical facility” never have I encountered a staff so rude and unwilling to help people in pain. NEVER come here if you actually need help. You won’t get it. They will waste your time and be …

  87. I had no issue with my doctor, she was great! But I wish piedmont could hire people who actually care about treating patients and tending to patients instead of some of these young nurses with nasty attitudes. It was extremely …

  88. Worst hospital. Poor staff. Only there for a check. They don’t care about anything unless it’s near death or even that. Please find another. This place needs to be shut down

  89. Went to the Piedmont ER on Gold Hill Road in Fort Mill. WONDERFUL STAFF from the front desk to the nurse Tech’s, nurses and doctor. Extremely professional, compassionate, thorough. The best ER that I have EVER experienced! Wish I could give …

  90. I went to Piedmont Medical Center at 1 am on 8/10/21, I went because my tongue swole up so big and i could hardly talk and I felt like it was messing with my breathing a little well they gave me Benadryl through an IV, not long after the …

  91. I visited the ER on 8-27-2020. I have Covid symptoms and was very sick and weak. I couldn’t sit up any longer after 3 hrs of waiting and asked for a bed. I was refused and asked to lay on the bench like a homeless person that was very …

  92. My mom was as the ER after a fall. She has been in excruciating pain for a week and was admitted on Friday. They did a CT scan and noticed the brain bleed. Her pain was so extreme she was given morphine and other medication to help …

  93. This people are scamers, their billing department is horrible, From Gold hill Emergency Department and Charlotte, they just send bill without treatment, I pray not to have anything to do with this people anymore

  94. Let me start off by saying the attending nurse and doctor provided great care to my son 12/17/18. unfortunately there are some things that took me off guard. The ER waiting area was quite unsanitary and the restrooms had trash all over …

  95. We have sat in the waiting from 7:50 am to finally move to the actual ER the doctor has walked by us several times talks to one or two patient’s then disappear s for example minutes to an hour its now 1:.

  96. The operator is great, therfore one star. The people we get connected to not so much. I have contacted the billing department many times in less than 2 weeks and each time they give me a different phone number to transfer me to because …

  97. They do a bunch of busy work to give the illusion that they are attending to you all of which could be done in a 1 stop shop without sitting in the waiting room for 4 hours

  98. During the time I had Covid I had to go to the ER at Piedmont and I had to sit in the waiting room for about 6 hrs with a high fever and throwing up. About a week after that I had to go back to the ER but there was no way I was going back …

  99. Doubtful this will make any difference but I need to share my recent experience with Piedmont ER.
    On 11/31/20 at 11:30 am I had an accident involving a table saw and cut …

  100. Took my wife who is pregnant and was hurting they refused to let me sit with her even when they told me I could didn’t even really check what her problem was. They called the cops on me for walking around the room cause I was worried and …

  101. Had a good experience in the ER, considering. Nurses and techs were all super nice and professional despite them being completely overwhelmed. Thankful for this hospital being so close and central in Rock Hill.

  102. Was brought in by paramedics after feeling a funny feeling in my chest and passed out not breathing and had no pulse. My husband had to preform cpr. I started coming around in the ambulance got to the ER and waited in the hallway a half …

  103. Staff so amazing and professional. Not that l have always had best experience but my visits lately have been amazing. I have suffered from a sinus infection for months and will need surgery. Today l was in a car accident. The Staff very …

  104. I have recently had both inpatient and outpatiencare at PMC. Let me preface this by saying that I am an RN with over 30 years of nursing experience in a variety of clinical settings. I have worked in and been a patient in both large and …

  105. I had to give this hospital 1 star because I didn’t have no choice. Because they don’t deserve it. I moved to Rock hill 3 months ago. Today I was having a terrible headache and dizziness. I remembered my primary care provider told me …

  106. The emergency room service was terrible as it normally is when I go but this is the closest hospital to my house. No since of urgency. The ambulance took 30 minutes and I was 2 minutes from the hospital. I have a history of geting admitted …

  107. My mom had a CAT Scan this afternoon. She has blood clots in her lungs and leg. We’ve been sitting in the ER for 5-1/2 hours now. Still not back to see a doctor. I guess blood clots aren’t an emergency here.

  108. The worst Hospital I’ve been to. I got there at 11:30am. I didn’t get in a room until after 4pm. Ridiculous! I asked to speak to supervisor Racheal Caroline told me I can’t because there wasn’t one there. That was a lie! Because it wasn’t …

  109. ⚠️⚠️⚠️⚠️⚠️🚫🚫🚫🚫Wish I could give a zero! They have a lawsuit coming. I have proof of all of it! What a disgrace. If you love the person that needs medical service go anywhere else. If you don’t like them that much come here and they will …

  110. My mother was recently admitted to this hospital, upon arrival they kept her belongings, just so happens that they stole her purse, thank God she left her debit card at home. Of course they think they can take advantage of a weak woman that …

  111. DO NOT GO TO THIS PLACE! The fact that this place is open is horrifying. They treat you terribly and lie on their patients forms to smuggle more money out of you. 19000$ for 1 hour stay and an ambulance ride. Yeah right. There was a man in …

  112. My husband is currently in your hospital and he is getting treated terrible, he’s in isolation and if he’s lucky he’s getting fed one time a day😡 I don’t know what’s going on he’s been told so many different things I don’t know what’s going …

  113. I went to the ER having breathing problems. I checked in at 12 noon, they did a chest X-ray, EKG, and blood work. It was a busy day in the ER, however after waiting for 5 hours to be seen I let the front staff know how long I had been …

  114. The cardiologist sends my bf straight to the hospital to be admitted due to having chest pain so he can have a heart catheter done. That was at 2pm . It’s. 10:39pm and he’s still laying in this uncomfortable bed in the ER. I was just told …

  115. My sister had cut open her hand at work she had gone in an ambulance and we met her there that was around 6 ish,almost 9 and she has it wrapped and I had asked when she was gonna be seen,they said there was no open beds.Her pain level has …

  116. My experience with this emergency room has never been a good one. Granted, this experience that I’m about to describe happened a couple years ago, but I will never forget, nor forgive anyone at the ER. …

  117. If I could give 0 stars I would. Do not come to the ER unless you want to die while waiting to get to see a doctor. Been here since 10pm and it’s now 7am and still just sitting in the waiting room. Nurse wanna be Ratchet says they are short …

  118. My son and his wife recently delivered our first grandson on Friday. Let me say the healthcare provided to our grandson, communication to the parents was subpar and conflicted, on so many level. And I believe if it were the healthcare teams …

  119. Worst Hospital ever!! Didn’t bring me any supper on Monday.You don’t get a menu choice to order the food that you like. Today is ThursdayI did not get to eat breakfast lunch or dinner 🤬 Half the Staff here either doesn’t care or doesn’t …

  120. My sister was in a car wreck when a guy hydroplaned into her resulting in her car being total lost. She came into Piedmont’s Medical Centers’ ER by ambulance at maybe 1:50 p.m. on a cold, rainy Thursday in November. Instead of the facility …

  121. My husband was just discharged from here after a major back surgery. The doctors were great, and Melody the RN was fantastic, as was the nurse assistant Andrew. However, the facility itself and some of the level of care left much to be …

  122. Nightmare! You know it’s bad when a nurse tells you about better hospitals to go to and it’s “worth the extra 20 minute drive”. I waited almost 7 hours in the ER waiting area. Not once did I see any sanitizing going on. This hospital is …

  123. this hospital is AWFUL. they treat you so badly and talk to you with disrespect. i would be scared to death if i gave birth or was on the verge of dying here because of how careless and rude they are. THEY LOST MY NECKLACE AND RING …

  124. Worst hospital in the entire world!!! They are a joke. It’s like a bunch of clowns running a circus. Staff treat you like s***. The hospital is entirely nasty. A family member of mine was on the 4th floor and the floors were black literally from lack of people cleaning or mopping or any sanitation

  125. We are very happy with Piedmont! They saved my husbands life on Thanksgiving 2018, THANK YOU! My husband was put in a room right away, within hours we found out he had severe Pneumonia in both lungs. The Nurses and Doctors are very …

  126. I love the ER on Gold Hill Road but the main hospital needs to be seriously overhauled. I stayed there for 2 days and there was dry blood on the bed rail. I was so disgusted and repulsed. The staff was friendly, but it’s not a clean hospital and i wouldn’t recommend to a dog.

  127. I have delivered all five of my little ones here, with my fifth arriving one week ago. I’ve had wonderful experiences each time, my doctors have all been fantastic and the nurses are so supportive. For my last delivery I was alone, and very …

  128. On 10/2/2020, I delivered my baby at the Womens center and received the absolute best level of care from all of the nurses and staff within this facility. Based on other reviews, I was a little hesitant to deliver at this hospital, but I am …

  129. About 130am today I got a call from my dad’s doctor that I needed to get to the hospital immediately. Once I arrived it took I tried several doors before I found away in. Then I had to wait about 10 for security for security to get there so …

  130. Went to ED for deep arm laceration from serrated knife. Was triaged and bandaged, told to keep my arm above my heart. Then I was taken for unnecessary x-rays (presumably because I was commercially insured and they saw a way to pad their …

  131. They have signs all over Rock Hill about there speed. They are way too slow for sick or injured patients. We, along with others sat in the waiting room for over 6 hours. Never was placed in a room. Had to sit out there with other patients …

  132. This emergency room is very unprofessional. Went to get the monoclonal antibody, called first. When I got there people had been there waiting ever since 9:35am and still had not been seen. An elderly patient asked the nurses, a tech …

  133. I’m a little biased because I worked here for some time, but from a patient perspective, the wait times are very long (sometimes 12+ hours). Though, at a hospital, you can’t really help that because they prioritize care by severity. The staff have always been kind and professional.

  134. Where do you start with this place. It is the sorriest hospital you will ever go to, I came in here for an issue last winter came in by ambulance, never even seen a doctor and wheeled me in a wheelchair to a packed waiting room for 9 hours. …

  135. Care is terrible. They Will keep you longer to get more money

    Would love to see their review from leapfrog hospital survey.

  136. The staff that took care of me was awesome at the hospital. There billing department that is outsourced to another country absolutely sucks. Whomever made this decision needs to be fired.

  137. Stayed for two days the second day they did not give me breakfast or lunch tray they didn’t have a reason why I did not get one. Had to sign myself out to go g etc food.

  138. My elderly mother got covid and had to be admitted. I chose to stay with her the entire time. We were on 2B. Everyone ,nurses and techs, was professional, accomodating, and pleasant. This with extremely heavy , very sick patient loads. …

  139. The white security guard with glasses and brown hair that works in the ER desk is an absolute horrible person. He shouldn’t be allowed to talk to people so disrespectful. I have watched numerous people approach his desk and he is so rude to …

  140. The emergency service is bad in every sense of the word, 8 hours of waiting to get a room and it is not known how long you need to see the results of the analysis and x-rays so that the doctor examines you. I highly don’t recommend it

  141. Wonderful nursing staff but doctors and condition of hospital? Not sure. My mother was a patient and hospitalized for 4 days after being found unconscious. We asked multiple times for a covid test and the staff said she was not showing …

  142. I walked in to the ER at 2:00 pm with my brother and as I walked in the first thing they told us was to sit down. I watched everybody get checked in and I had to get up and talk to the reception lady who just happened to look at us and not …

  143. So sorry that we did not drive the extra 15 minutes to an Atrium ER. Do NOT visit here. Or if you do be advised that if you have any questions about your charges following your visit you will have NO ONE to contact. We have had several …

  144. I wish I could give this hospital 0 stars! My mom was having a hard time breathing and brought herself to this location Sunday night at 9:30pm she was in the ER department for 2 DAYS before they gave her a room. She has pneumonia, lupus, …

  145. Would rate this place zero if I could. Took my wife to the ER for severe back pain. She was signed in 7:43 pm Saturday night Did not leave the hospital until after 6:30 AM Sunday morning after finally getting taken back to an exam room …

  146. The ONLY reason I’m giving two stars is because I had a nurse who advocated for me when my doctor didn’t listen. It took 4 hours for me to be taken back (which I know ERs were packed at the time) but before they even took me back to be seen …

  147. REVIEW OF MATERNITY WARD
    If you value ANY kind of experience when having a baby, DON’T do it here. I delivered in Feb 2017. Baby will be taken away from you immediately after birth. You …

  148. This is one of the worst hospitals I have ever seen. Honestly I do not know why it has not been shut down. If you plan to go here to try to help yourself or someone else, please rethink that and take them somewhere else because I guarantee …

  149. This hospital has greatly improved their service over the past few years. I had to go to the Emergency room twice in March of 2022. As long as it’s not a heart attack or life threatening you can preregister for ER visit. This impressed me very much. However prices are still very high but what medical Hospital isn’t these days?

  150. Have been harassed by their billing company from Mexico and Puerto Rico for weeks. They refuse to communicate to insurance and insurance has called them. Calling the hospital and they won’t do anything about it either. Waiting on hold the …

  151. When my coverage ran out, the staff very kindly helped me outside and gently lowered me to the ground. They kindly left me on the grass instead of the sidewalk. Although I was septic and unable to walk, they were kind enough to leave my IVs …

  152. I have had the best experience here for my hysterectomy. From start to finish, everyone has been such a joy and pleasure to be around. They’ve made me feel safe, comfortable, clean, and welcomed. Dr Drennen was an amazing surgeon. The …

  153. My husband was in a car accident and the emergency crew took him to trauma at Piedmont Hospital in Rock Hill. The whole experience was so disappointing
    The place was dirty and the nurses did not follow hygiene protocol as you …

  154. My wife came here by ambulance after a car wreck with neck pain and other injuries. She was left in the custody of the EMS crew for about an hour before the ER department took her from the crew. After that, she was placed in overflow where …

  155. I reluctantly went to Piedmont Medical Center last night Oct. 8, 2021 and I must say that I will never ever go there again. That ER is so poorly run. It was hard to tell patients from friends or family visiting them. Why when a pandemic is …

  156. Sat in the waiting room for 6 hours & sat in a treatment room for 6 more hours, just for the doctor to rush me out & tell me to follow up with my primary care. I understand that he had more patients to talk to but try making the patient you’re seeing right now, at that moment feel like they matter. Smh

  157. I just picked up my husband from the hospital and I needed to tell everyone how incredible the nurses doctors and staff are at Piedmont medical. We had to go into the emergency room on Monday (after the ice storm), with my husband’s sugar …

  158. My husband was brought here almost 2 weeks ago because he suffered a trauma (6 broken ribs after a fall) and this is the closest “trauma center” per the EMT. He was initially attended to promptly and efficiently by the nurses and doctors …

  159. Current time 7:38pm have been here since appx 11:30am, in the waiting room. Labs and x-rays done. No rooms in the back. Was sent here by the VA because of routine blood work was abnormal and they wanted a fast recheck on it. …

  160. My moms primary care dr advised her to go to the hospital after the prescribed antibiotics were not working as she needed IV antibiotics. After 12 hours in the waiting room they finally called her back and placed her on a cot for 16 …

  161. DO NOT GO HERE – The surgeon put my stint in wrong after lithotripsy for kidney stones on Thursday, they sent me home in excruciating pain (probably assuming I wanted the meds). I was back in the ER on Friday bleeding horribly, met by the …

  162. Piedmont medical center has a wonderful young lady who comes into the emergency room to collect insurance and personal information. Dominique helped my family in the early morning hours on 3/9/22. Dominique was friendly, compassionate and …

  163. Went twice in a row for asthma. Once in fort mill & once in rock hill. Got treated & kept getting sent home even though I was telling them I still felt unwell. I don’t show “typical” signs of an asthma attack meaning I sound clear & always …

  164. This can’t be a real hospital. The word “emergency” has been rendered meaningless with the extensive wait times experienced here. Seven hours and counting, and no estimate of when we’ll be seen in sight. Not to mention the cold and …

  165. I am only giving two stars because of how kind the nurses were. They were honestly the only reason I would ever give this location more than one star. I had a serious mental health crisis that resulted in me visiting the ER in the early …

  166. My mom is currently a patient there, she was admitted last night due to heart issues. No communication with her and the only doctor that has seen her was the ER doctor this morning. She actually had to remind the nurses that she did not …

  167. Piedmont has a very good woman’s center, but the staff is horrible. I am scheduled to get induced by MY DOCTOR and I was told on the phone by a nurse there that I should wait until it naturally happens and to schedule my 40 week …

  168. I came here to deliver my son on 08/02/20. I was overdosed by one of the nurses.. they discussed this while in the room with me. I immediately went into shock. I was instantly short of breath and shacking uncontrollably. One of the other …

  169. I had the best experience with the EMS Team that came to my house to check out my 90 year old mother. EMS Technician Sherry gave my mother top-notched care and provided the same triage that she would for a 20 year old. She was very …

  170. We recently gave birth in January and had a wonderful experience with the Piedmont Women’s Center Labor & Delivery and Postpartum Recovery Center. Our doctors, nurses, and the staff went above and beyond to make sure my baby and I were …

  171. Had to make a visit to the emergency room back in December because I cut my hand open. I was in and out with 10 stitches in maybe an hour and a half? The woman that sewed me up was fantastic, and all the supporting staff that day that came …

  172. Absolutely horrible, don’t even want to give one star. My finacee went in with seizure symptoms/seizure and never moved her out of the ER exam room and barely had food and really had no answers on why this all is happening. And the prognosis on the paperwork doesn’t match what they did, which wasn’t much.

  173. You’ll have better luck looking up a YouTube video to help yourself than going in this hospital for help. They overcharge and don’t solve anything. Oh! And if you try to call to get test/lab results you must have your PhD in order to get them. Goodluck

  174. AVOID at all costs. I could write a novel on the horrendous experience I had starting with unacceptable post-op wait times for rooms to come available to inexperienced and clueless nursing staff calling the WRONG on call doctor for post-op …

  175. What a joke of a hospital!! Got here at 7:50 it is 10:08. They lost my urine wanted another sample it is still sitting here with me! I have had the PA tell me she came to see me and I wasn’t in room I haven’t LEFT! Then she is the one that …

  176. My daughter and I came to the womens diagnostic center to see her grandfather as he had just been told he has stomach cancer and my daughter was turned away at the age of 14 because their policy is no one under 18. This is the last time she will see him alive and was made to leave. Duck this hospital and it’s policies.

  177. Worst experience at a hospital ever the nurses will neglect you and laugh. When you ask them for something they’ll shake their heads. There was feces everywhere in the rooms and the vents. My poor dad is traumatized of ever going to another hospital again. This place NEEDS TO GET SHUT DOWN!

  178. The worst business office (patient billing) in the business! Before you choose to be a patient at Piedmont consider the following: a) Piedmont is owned by Tenet Healthcare in Dallas, a huge public company that owns >60 hospitals, b) …

  179. Had my girlfriend at the ER. She has cancer and just recently contracted covid from the ER a week before for other issues. She couldn’t breathe, has cancer, and tested positive for covid and the staff there showed no concern and made her …

  180. Staff is rude, they make promises to patients that they obviously can’t keep and yesterday my sister and I were able to go visit my mom together. Today we come and they tell us only 1 person can come back. I live over an hour away and I …

  181. Sat in ER for six hours with kidney stones in extreme pain. Then on a gurney in the hall through the rest of the night moved to an ER exam room until almost noon. Then right before they moved me to to a room I asked if they were sure I …

  182. Unless you are near death you do not want to go here for treatment. Besides poor medical care which is fairly well known in the York County, SC, and the Charlotte, NC areas, the billing dept is in the Phillipines. …

  183. This is by far the most pathetic hospital in SC. My mother was sent there from the skilled nursing facility where she resides because her nurse was concerned about her severe swelling. They had her sitting in the hallway for TEN HOURS just …

  184. I am a retired ARNP and was appalled of the treatment my friend got in ER when I brought him to ER for treatment of depression/anxiety. He was triaged by the ER nurse and she was told he was NOT suicidal or homicidal. They called him back …

  185. Awful. My mother went in after having a mild heart attack and they kept her in the hall all night. They were not informative at all. Not to mention I had THE WORST labor experience at the beginning of the year and this was my 5th pregnancy. I’d avoid this hospital at all cost.

  186. My husband had a cardiac event while we were local for an event. He has sat in the ER for 8 hours today – they haven’t admitted anyone from the waiting room since 3 pm today. It’s now 11:30 PM and he’s having to get an Uber back to our …

  187. ER Visit
    I’ve never posted a review for Piedmont but I am today. I was in the ER on Sun3 weeks ago with fluid on my feet and legs. I’m a cardiac patient and have been …

  188. Worst hospital! Don’t come here. It has been over 4 hours and they can’t even give us the results of a simple x-ray. My young child has had to stay up all night waiting. The staff never gives an update. The receipts rude and needs etiquette …

  189. My mother was brought in for chest pain. She had to spend the night in the ER. She was barely checked on. The food experience was the worst. We have never been to a hospital where you don’t get to choose what you want to eat. People have …

  190. This is the 2nd time I have had to come to this facility & I highly recommend you go somewhere else. It is currently 9:58am. My wife & I arrived here at 2:20am an are still waiting. The last time I had come here it was the same thing. I …

  191. The cafeteria need to do better please get somebody on the grill I don’t want no powdered eggs and come down on the prices please two-items shouldn’t be 5$ just saying I remember when they had the black young fella they had it going on THANKS

  192. Every doctor, tech, and nurse I met were amazing, truly the best. Dr. Dickinson is an excellent surgeon and has a wonderful bedside manner. The OR staff were so friendly and made me feel at ease. Mary, my nurse, was so kind and encouraging, …

  193. I can the ER around 1130am with chest pain and waiting until 645pm and then waiting in another waiting area. Where the nurses are just on the phone and taking to each other. One of them came to me and told me shes going to give me medicine and guess what still waiting. This is the wrost ER.

  194. If I could give 0 stars I would, Everybody in the emergency room is very unprofessional and do not have any urgency at all when it comes to somebody’s life in their hands. A PILLOW WAS TOO MUCH TO ASK FOR. THIS IS THE WORST HOSPITAL EVER CREATED!

  195. Sooo very disappointed in the patient care on the 2nd floor. Second time I had surgery here and the patient care this time around was AWFUL. The up keep of the 2nd floor is disgraceful for a hospital and the patient care was beyond anything …

  196. Horrible Horrible Horrible…. this place is a disgrace and a joke! Dealing with this place you will probably get sicker than what you are.Unprofessional, dirty, unorganized, small sitting room (which i didn’t sit bc of the dirtiness) …

  197. Medical emergency care is negligent and the bill departments are marginally better than criminal. I would rather die at home alone than ever returned to this hospital ever again.

  198. I’d give this place negative stars if I could. I threw my back out at work came in and sat for 5 hours I finally got up and asked how much longer the wait was and told I had 15 ahead of me and it would be sometime the next day. The next …

  199. Last night my granddaughter who is seven and a half months pregnant was suffering from abdominal pain and started having blood in her urine so she went to the emergency room where they misdiagnosed her as being in labor and sent her to …

  200. Been here with my fiance for 15 hours to be checked for surgery complications. The testings happened fairly quickly but the treatments for a site infection, for a life threatening clot, and administrations of her regular medicines have yet to occur. It has been at least 5 hours since all diagnostics were completed.

  201. Well im in room 331 recovering from a stroke. I got mrs ANGELINE RN. MRS RUDE she is disrespectful I jokingly asked her if she was a nice person and she said no i said you should be nice in health care she said you dont have to be nice to …

  202. A family member has been in the hospital for a week. No trash taken out. No toilet paper. Bloody pillows in the shower for days. Forgot to read a PPD test and had to redo it and now has to stay in the hospital longer. Nurses are rude and seem lazy.

  203. Absolutely the most dirtiest emergency rooms ever seen do not go here Beginning to think Dr. And Nurses and cleaning professionals should take a class on how to treat patients Listen to your patients thoroughly never assume make sure you know what you are talking about

  204. I did orientation with this company and did not get compensated for it. I have been waiting to get paid since the beginning of September. I have sent them messages and one person said she sent my timesheet in I would be getting paid but I haven’t gotten paid yet. If that’s how you treat your employees good thing I didn’t stay there.

  205. Imagine paying for top shelf medical insurance, but still having to pay 100% out of pocket for your hospital bill, despite it being at an in-network facility for coverable services. That’s just what happened to my wife and I. Because …

  206. My dad came in at 3pm today in er. I got here around 445pm. Has not been seen by doctor. The excuse is we only have 2 doctors cover multiple rooms. So i waited another hour. Then the nurse got the charge nurse to just do urian sample , …

  207. Disgusting hospital. The room I was in was awful. The nurses made it feel like I was working for them vs them serving my needs. The bathroom of the room was filthy; rust stains around the sink and commode, dirt built up in corners of the …

  208. This imaging center is an absolute joke. They had me waiting for over 2 hours without telling me that my PCP needed to send over a new order. A simple update or keeping a patient informed isn’t difficult. I’m extremely disappointed with …

  209. literally been sitting here 7 hours, just got into a room with my son. watched people I KNOW walk in with a sprained wrist and walk out after we been sitting at least two hours. yeah yeah i get it “priority” what about a 4 year old whos on …

  210. I have a very serious complaint. Your billing practices are predatory and I hope this piece of information is taken very seriously. My son used your ambulance services on December 16th and those EMTs were wonderful. This is not a complaint …

  211. Don’t go here please, go somewhere else if you want to get treated properly.
    Edit- I know you don’t want to be perceived as one of the worst hospitals anyone has ever been to but it’s the truth. Your team has not done anything to help my …

  212. Horrible uncaring staff, nurses and doctors. This place is the worst of the worst, from the ER all the way to top floor. You will die in a bed here before you get proper treatment. It took them 6 weeks to find an infection while I almost …

  213. I came in her over 6hrs ago with chest pains and numbness in my arms and legs as well as my head. I am still waiting in the dirty waiting room with a man who has been here since 11am and it is now 11:42pm. …

  214. I was in the er last night with my 10month old son and he has a severely swollen private area. Restricting his ability to pee. They made us sit there for 6 hours while he got worse and when we asked the triage nurse what was going on she …

  215. I’ve never felt unsafe in a hospital in my life until my visit here. Another patient comes in after a car wreck and is disgruntled and yelling/screaming, which I understand. But what I don’t get is how the staff can just let him stay there …

  216. 36 hours waiting to get a room. Awful furniture that doesn’t work as designed and staff is short handed and short tempered. No doctors anywhere. No management anywhere to be found. Zero organization, poorly designed equipment with …

  217. Three weeks ago, I went through open heart surgery at Piedmont Medical Center. Dr. Barry Chan and his entire staff were phenomenal in the care they provided me. This includes, admittance, pre surgery staff, Intensive Care Unit personnel, …

  218. I visited the ER on 1-4-2022 for a simple Covid Test. They billed me for 2 SEPARATE ER visits for a total of: $2749.98. I contacted the hospital, even Administration, and was rudely told “this department is private.” In my experience, …

  219. My father is a patient there when I went to visit him he had old blood on his sheets and pillow cases! I work for healthcare myself when I went to get help the aide pulled his bedding back and stated oh he has a BM in front of everybody! …

  220. I don’t usually post negative reviews, but feel like something needs to be said. My wife has a history of seizures and she had one today. Ultimately she got to the hospital via ambulance and was waiting with Emts to get a room. Now I will …

  221. I had to take my roommate here. The old security guard was a joke. He couldn’t spell or hear what people were saying. Took her to the ER at 9am at 8pm at night . I had to take her food because they didn’t feed her. This was Friday morning . …

  222. If I could give this hospital zero stars, I 100% would. I received a phone call from my sister, who lives in rock, stating that she was going into labor. I packed my bags and rented a hotel room for one night, considering I live 3 hours …

  223. While some of the nurse and doctors were wonderful and attentive, some were not and that made for a bad experience. I only came here due to an emergency ride but I see why I never chose this hospital. The bathrooms were disgusting, nurses …

  224. If I could give zero stars I would. This is the biggest joke of a hospital that does NOT take the care of their patients seriously. My mom, who has a long history of heart attacks, thought she was having another one and it took 22 hours …

  225. I was here yesterday for personal reasons, my reason for being there isn’t the main thing I want to share so with that being said, I would like to share my own personal experience. I see a lot of really bad reviews on here, they’re pretty …

  226. My first experience with PMC EMS was one of the best I could’ve asked for. My toddler was in need of help and they arrived in a very quick manner. Each of the team members answered our questions, while helping my son. I felt that my son was …

  227. I will be honest. I’m usually the first person to degrade Piedmont Hospital (personal reasons) however my experience with the ED dept last night was nothing short of perfection. On if my two month old preemie twins, started coughing …

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