Established on February 18, 1937, Pierce-Pepin Electric Cooperative Services is an energy services cooperative company.
| Friday | 8AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
W7725 US Highway 10, Ellsworth, WI 54011
bunch of bullies
Worst reliability ever.
Very reliable!
These guys do get the power back on in a relatively short amount of time.
Closed doors, but offered garage area for Giftbox pickup✌
The worst customer service I have ever experienced! The account management Lady is the rudest spiteful person you could talk to. The all need to find different professions!
We have to have Pierce Pepin. From past experiences from other providers, PP is the most expensive. I wish I could switch, but they monopolized the area I live in. The average I pay per month is $350-400 and that’s electricity only.
Extremely bad management…after setting up a payment plan.. they shut me off anyway…and charged a total of 330 dollars plus the bill I couldn’t afford to pay all at once to begin with to turn it back on. I wish we had other options for providers.
Can’t wait to be done! I am so excited to switch to a different propane provider. Any company has to be better. I was on auto fill and auto pay and they managed to screw that up.
I couldn’t give this company a NEGATIVE star or I would have! It is definitely one of the most POORLY run companies I have ever encountered. As an owner of the company (All members are supposed to be owners, right?) I offered the CEO and …
The reviews scared the heck out of me but we have had really good experiences with customer service reps and techs to coming to our home. Sure, it’s more expensive living in the country versus when we lived in town but we knew that when we made that decision to get a little further out of town.
I wonder about computer competance in the office. My level pay plan authorized direct pay from my checking account. My monthly statement always said the payment was by credit card. I talked to mgr about this twice. She said there was nothing she could do to make the words reflect direct pay.
Wow, nearly impossible to talk to a person at this place. I called to order a dishwasher earlier this week, called about ten times but could never get through to a person. I knew which model I wanted and was ready to buy, but no one to talk …
Honestly if I could get a different electric company I would. The office workers are always rude and condescending, not to mention uneducated in what they’re working with. I don’t even want to get into how awful and overpriced they are. I …
Never thought I’d say – I wish I had Xcel energy as my power company. Used to have them so I have experience with both.
Costs more …
This company has always been amazing with our service and very customer focused!
Very poor, I live on a property who’s electric is supplied by these guys. Peirce Pepin of Ellsworth. I did not get the bill or a disconnect notice directly to my home. Went in today to pay my bill of around 275 when they said I was …
Updated Run Like the Wind
Just called to switch out the tank. Told them how hard they are to deal with, and the great customer service rang out again NOT!!!! …
Sadly we have only had negative interactions with the Office. The Lineman are great but I think they need a lot more. A relative who works for a small power company in N. WI could not believe how old our lines are out on the street. So …
Expensive, bad customer service, lots of fees. Wish they didn’t have the monopoly in this city.
Swift Current Connect is affiliated with Pierce Pepin and recently installed my fiber internet. Lost internet connection this last weekend and there was no one there to even take calls. You would think that for such a brand new service they would foresee problems and plan accordingly. Very poor customer service