Pikes Peak Credit Union is located at 1616 N Circle Dr in East Colorado Springs – Colorado Springs, CO – El Paso County and is a business listed in the categories Credit Unions and Credit Unions,…
| Saturday | 9AM to 12PM |
| Sunday | Closed |
| Monday | 8:30AM to 5:30PM |
| Tuesday | 8:30AM to 5:30PM |
| Wednesday | 8:30AM to 5:30PM |
| Thursday | 8:30AM to 5:30PM |
| Friday | 8:30AM to 5:30PM |
1616 N Circle Dr, Colorado Springs, CO 80909
Quick service
Worst service ever.
The best for financing
Great customer service 🖒🖒 …
If I could give negative stars I would!
great vehicle loan program! great rates!
Terrible customer service
Great people and bank. Only downfalls… no ATM or coin counter.
I have been dealing with Margo for 14 years and have ALWAYS had great service!!!!
Very pleasant to deal with . I just spoke with Victoria, and she was friendly and helpful. Great place!
So difficult to work through the antiquated system. The customer service are friendly but not worth the hassle of working with them.
What a hassle!
The employees are friendly I have never had an issues. I have had an auto loan and a personal loan with them and no issues with either.
Always the friendliest best service ,I have my business account with them and personal account .had several loans with them ,Kayla is very professional .,gets the job done.
Bought a vehicle from local dealer and was charged daily interest on the loan which is higher than monthly and a service charge was added as well.
I transferred loan when I found out.
I have had this bank since 2001. Great, friendly people that know your name. Questions, loans, and transactions always handled quickly,easy and comfortably.
Great place to open an account. No fees like the regular banks charge for every little thing. The staff takes pride in serving it’s members. This location took a wrong and made it right.
I have had multiple loans and accounts with PPCU. Whether over the phone or in person, I have never received anything less than stellar customer service.
We have been at this bank for years All of them are like family. During this virus they have been so supportive and have helped my husband and I out a lot Mr and Mrs Allmaras
They added insurance on to my loan even though I had sent them all my paperwork. I have emails to show that I had sent it in. Now, it’s showing late on my credit because of the extra money they added on that should not even be there!
I have accounts at all the local major credit unions but the service provided by this credit union is second to none. I have my car loan with them and will continue to finance my future loans with them.
I have my 2 cars financed through Pikes Peak Credit Union and won’t go anywhere else. I just love their customer service and are always their for me when I need them.
Refinanced our Car through them and I’ve been trying to make my 1st Car Payment for more than 5 days, WORST experience so far. Of course I could call and pay it over the phone right away for an extra 10 bucks! Finance Elsewhere
Very disappointed with this bank, I have been a member for over 15years and am now switchng to Ent. The tellers are very friendly but the rest of the staff is very unprofessional. Shannon is very condescending and has no phone etiquette. …
I don’t think PPCU deserves the bad Rap they get from people. True, they are a little One-Horse outfit. But compared to Evil banks such as Wells Fargo, B of A, etc. – they are pure Gold. I have banked with PPCU for over 37 years, …
I don’t know why Pikes Peak Credit Union has such bad reviews. I switched from Wells Fargo and I love Pikes Peak Credit Union. They’re friendly with little if any wait time.
LOVE Pikes Peak Credit Union!!! Such a great group of people who are always helpful with anything I may need. I currently have auto loans here will ONLY do business w them. Thanks PPCU for always going WAY above and beyond for me!
DONT GET AN AUTO LOAN HERE!POOR CUSTOMER SERVICE AND AWFUL SYSTEMS/NON EXISTENT TECHNOLOGY!!!This establishment operates on sticks and stones for their document management system. After paying excess on my auto loan each month I was …
Ridiculous. Once again, their COMPLETELY MORONIC DEVELOPMENT TEAM CHANGES EVERYTHING, MESSING EVERYTHING UP! I tried logging in with the password I KNOW is the correct one and couldn’t log in. And once again, their password reset email won’t arrive!
Don’t refinance here. I thought it would be great since this is a credit union, but that was 5 months ago and still haven’t heard ANYTHING from them. I’ve had to call and pay my bill online since I can’t get any kind of login info. I can’t wait to sell this car and be done with this place.
I had fraudulent activity on my account and Pikes Peak credit union said since it was within 10 days of me getting my card I would not be able to get a new debit card ever. The bank manger is the most horrible person I have ever meet and the employees are worthless.
I’ve been banking here for years and the employees and service has been above exceptional. If you need a loan they are there to help get you the best deal possible! Thank you Pikes Peak Credit Union!
My auto loan got sent here, and my experiance has been horrible! The loan officers are rude and what they say goes. I thought this credit union would have been a little bit better.I’ve only had my vehicle about 2 months and I will most likely refinance through the CREDIT UNION OF COLORADO.
After banking with PPCU for over 10 years only a couple of mistakes have happened and they are always fixed immediately, although recently I’ve had more problems with the new staff. Unfortunately the second drive thru line has been down for …
I refinanced my current auto loan and the lowest rate was with Pikes Peak, never heard of this company I live in Denver. For the first 2 years never had a issue paid my over the phone called it in because the website was awful you can …
Horrible banking institution, so many fees, issues that make banking time consuming and negative…limited partnership with other banks and overall horrible customer service
This credit union gives very poor service and they do not use current methods for managing your account. …
Refinanced my car with Pikes Peak Credit Union at a great rate! Their website and app are a little outdated but it’s still simple to make a payment on your loan through the app with a mobile deposit. I originally didn’t get the info in the …
DO NOT GET ANY LOAN FROM THIS INSTITUTION. Pikes Peak continues to threaten repossession and report delinquency on a loan that is current. We called and spoke to multiple bankers who informed they “Fixed” the glitch, but still continue to …
I have had an open account with Pikes Peak for over three years, and every minute of it has been a nightmare. Their customer service is terrible, and they consistently make mistakes on my account that then requires 3-4 days of phone calls and headaches to fix.
This institution operates like it’s 1942. I seriously don’t trust my personal information being handled here – their “app” and website have an ancient UI and you’re better off calling them directly for any issues. Unfortunately, once you do …
Ive been a customer at Pikes Peak Credit Union for nearly 30 years. I have always been impressed with the service, the friendliness of the staff. They are very professional and will go out of their way to be helpful! I highly recommend …
The women behind the scenes was very nice. The bank tellers on the other hand, were very abrasive, u helpful and down right rude. After getting what I needed at my last transaction, I promptly pulled all of my money and closed my account. Good luck.
Refinanced an auto loan with this credit union 5 years ago. Aside from all the hidden fees, they were a nightmare to work with. Asked repeatedly for receipts for my loan payments. They sent one the entire 5 years I had the loan with them. …