I would highly reccommend this place. My step-daughter has been going here for years. Teresa has always been super helpful with scheduling and making sure all our questions have been answered.
My grand children love the doctors and Teresa who works the front window has been so kind and professional every time we have visited! I highly recommend this office!
The staff is very professional and courteous. Teresa is always very helpful with scheduling my appointment when I need it. So thankful for everyone there!
I’ve been going to Pillion and Smith all my life and absolutely love it. Everyone is so kind there. Teresa has always been a big help! Would definitely recommend this place!
Was moving to another state. Never received a bill in my new address or received a phone call from them, They directly sent the bill to the collection company. Just bad in managing the communication with customers.
Never in my life have I ever been anywhere where they absolutely refused to let me go back with my kids, even when they’re scared and crying for me! And before that they lost my son and I found him crying alone in an empty room. They sent …
They are fantastic and patient with my daughter who has severe anxiety. Both of my kids look forward to going to the dentist thanks to Pillion and smith
We have been going to this office for about 3 years and never had a bad experience. Teresa at the front desk is always so sweet and makes it as easy and pleasant as possible to get your child started there
I was very impressed by my experience bringing my daughter here. I was especially impressed with the way Tabatha Musick interacted with my daughter who typically isn’t the most cooperative. I can’t say enough good things. I highly recommend!
Me and my son was early for our apopment like they asked and we sit in the lobbie for over a hower weighting to be seen and for a hyper 5 year old and 2 year old this a little disappointing for a first time
I would like to thank Tabitha Musick for taking care of my daughter’s teeth since she was four years old. Tracy is grown now and is taking her children to see Tabitha because she wants the best for her children. Thanks Tabitha!!
My grandkids appointment was at 1:30 didn’t go back till 2:30 . They had booked so many people there was no place to sit . They treat kids like cattle . They did a x-ray , cleaning and a fluoride rinse in 15 minuets or so they say but I …
I really enjoyed it actually. I had an image in my head of how it was going to go. It went way better then I expected! I like how they take only the child back bc my kids didn’t have a chance to complain. The waiting room was neat as well …
I have been going to Dr. Pillion and Dr. Smith for 12 years. I love everyone there. Kathy always takes care of me and let’s me hang out with her after I’m finished. Best dental office ever!
Excellent dentistry. They have taken care of my daughters dental needs for several years and have always been great. Thanks to everyone and to Tabatha for your patience with the girls.
Tabatha is great with son. He is so comfortable going to see Dr.Pillon and Dr Smith. It’s always helps when they are excited to go to the dentist and so far Ryan has loved it.
My 3 year old was seen today I was a nervous wreck but the dental assistant Roxanne was great! & maci was happy as could be with her made it though the visit with no tears!
Great place to bring your kids. My daughter has always had problems with her teeth but Pillion & Smith know what they are doing and know how to make her feel comfortable. They are the only one that I can and/or would take her to.
Pillion and Smith are wonderful. They worked me in right away when I broke my front tooth. All of the office staff are wonderful especially their assistant Roxanne. Highly recommend this office.
Very bad at processing insurance and don’t care about the customer at all.
I was living in Bristol and we moved to New York in 2016. We visited the office several months before we move. We did not receive any bill. They did not file …
Doctor Pillion, Thank you for getting Adult medicaid! Only problem Noone takes it bc it barely covers half the cost of everything. Please keep helping, let me know what I can do to help change this. 37, single mom and all I want is to be able to smile without pain. Why is that to much to ask?
We love Pillion and Smith, especially Tabatha Musick. She is so amazing with children and puts them right at ease. My 4 year old daughter thinks there’s nothing like Mrs. Tabatha!
I have been going to Dr. Pillion and Smith for 12 years. I love everyone there but especially Kathy. She always lets me hang out with her after I’m finished. Best dental office ever!
We love Pillion & Smith! The entire staff is friendly and knowledgeable. We especially love Tabatha Musick – she always makes sure my girls (6 & 4) are happy and enjoy their experience.
We have taken our daughter to Pillion and Smith for 12 years. Dr. Pillion and Smith have always taken wonderful care of Deonna. The staff is amazing and the girls in the front are always helpful. Teresa always puts a smile on Deonna’s face.
Teresa and all of the girls in the front go above and beyond with scheduling appointments and making it convenient with my schedule. The staff and doctors always make my kids so comfortable and confident. Definitely recommend.
My son had an appointment today at 9, waited 20 minutes. When it was finally his turn i was informed that I could not accompany my 2 year old to the room. When my husband and I had the consult 6 months ago we were NOT informed that parents …
Callie has always taken care of both of my girls. She is the best hygienist. She always takes time to make sure they are comfortable, and she is very thorough.
My daughter has been going here for lots of years and always enjoys her cleanings with Kim. Also, Todd and Kim have always eased her anxiety about going to the dentist. I highly recommend them.
Callie was so incredible and was so amazing with my niece! They had a sweet conversation about their favorite Disney Princess and it put our niece at ease. I definitely recommend her!
I wouldn’t recommend this dentist office to anyone that is looking for a dentist for their children. I made an appointment with this place on 11-29-2019 to have some dental work done by Dr. Pillion or Dr. Smith for our daughter and they …
Absolute love Dr Pillion and his team. Callie is the best with my girls. They don’t mind going to the dentist at all as long as Callie takes care of them!
The best peds dentist you will find in our area my children have been going here for 15 year we love them . I live in Big Stone Gap ,VA. And I’m so glad I made the decision to make the drive to a pediatric dentist really makes the difference in your children having a great dental experience !
Would not recommend. Went in for routine cleaning and started off well at first, they let my son lay on the “chairs” they have, which look more like a counter with a chair cushon mended to it, they don’t look to be adjustable. She gave hin …
Callie is a fantastic hygienist! She’s wonderful with children, knows just how to help them relax, and does an excellent job with their cleanings each and every time! Highly recommend!
Callie is great! Our son has a weaker immune system and Callie got him in a room quickly to keep him from being exposed to germs. She met our son and his needs where he was at and was great with him. Highly recommend!
Went in for extraction. BP was high and had to get an affidavit from my Dr. I returned with affidavit and he still wouldn’t extract the tooth. Charged for visit and wouldn’t refund. This place is horrible and the old dentist should retire …
After a awful experience with cool smiles in christiansburg I came to Dr.Smith and my girls 9,8 and 6 LOVE him. He takes time and explains everything so well,doesn’t rush us out and waits to make sure I understand everything before we …
Thank you Callie Loupe! You are an amazing dental hygienist! Thank you for always being so great to our daughter and working through everything with her. Thank you for holding her hand when she had the thumb crib put in and taken out! She was a little scared until you showed up! You’re awesome at what you do!!
I would highly recommend this place. My niece went here and is highly terrified of going to the dentist she was treated so good here. Roxanne is wonderful she is so patient and kind and wonderful working with children. She made the visit …
Bad experience with the person that does the cleaning. I had my 4 year old son there today for a cleaning I understand he is very strong and hates doctors, dentist. So holding him down to clean his teeth was a task I admit. I hold his …
I have been taking my son here for a good while and all was well up until about a year ago. I never liked how quick the cleanings and exams took, feel like they could spend more than 15 minutes or less on this given how important it is, but …
Love this dentist for my niece and nephew. I came the other day, and the staff is so friendly and welcoming. Teresa was at the front window and she was so helpful with the questions I had. I didn’t have to wait long at all either! Highly recommend.
My son Ethan had a cleaning today he was anxious and he has autism so going different places is hard for him.
Callie was our nurse today and she is awesome she is so patient which is great …
First impressions are everything. I understand things are different right now due to covid-19, however my kids or myself had never meet this people at all. They did not inform me that I could not go back with them for a cleaning till after …
Love this dentist for my kids and nephew. I came the other day, and the staff is so friendly and welcoming. Teresa was at the front window and she was so helpful with the questions I had. I didn’t have to wait long at all either! Highly recommend.
Pillion and Smith have seen my children and are wonderful with them. Always a wonderful experience. We especially love our favorite Dental Assistant Roxanne who is always patient and wonderful with my children.
To bad you have to give a star to write a review I wouldn’t give them no stars. We have rescheduled two appointments in the last year and told me I have to find another dentist. If Dr. Pillon can’t manage his practice then he sure shouldn’t …
So thankful for the amazing staff at Pillion and Smith. Brittany, Tabitha, and Roxanne all make sure myself and 3 children have a pleasant experience. I know every time we visit we will receive great work but even better care from these …
I should have just taken my child to the local veterinarian to have her teeth worked on because they treat you like animals. The entire experience was terrible from start to finish. He didn’t even do the procedure we went there for. He said …
After one visit with this office, I won’t be returning. I first wasn’t happy that I was told I could accompany my children when they went back, but then was told they had to go back by themselves. Against my better judgement I allowed it to …
I have been bringing all five of my children to Pillion and Smith for nearly 21 years. The waiting area is kid friendly and the receptionist, Teresa, always greets us with a smile and eases any fears my children have about the visit. Pillion and Smith is hands down THE BEST pediatric dentist in the Tri-Cities.
As a parent of a child with special needs, I am very pleased with this office. My child always required being placed under anesthesia to have any work or cleanings completed. Through Tabatha’s patience and wiilingness to try new ways of …
We had such a great experience. My four children were so comfortable at the time of the office visit and our assistant was Roxanne which my girls love her and she makes them absolutely comfortable throughout the entire experience. We drive a hour and its worth every minute. We are just pleased with our overall visit everytime we go.
Absolutely the best dentist office around. I have been taking my son here since he was a toddler and he has no fear of the dentist! Tabitha is awesome and our favorite!! All of them are really!! They are so gentle and kind. I definitely recommend them!!
I brought my grand children for a visit. Your hygienist name Brittany Lampkins was very kind and patient. She was great with the kids and made them feel comfortable when they normally throw a fit a dentist and doctors offices. Even when the …
I would highly recommend Pillion and Smith for all your child’s dental needs. My two children have no fear of the dentist, and love the staff there. Our hygienist, Kim Hines, helps them to feel so comfortable and makes it fun!
Brittany Lampkins has been my children’s hygienists for over a year now, and I wouldn’t go anywhere else. The staff as a whole are great; but there’s nothing like having a patient and friendly hygienist whenever you’re dealing with kids! If …
From the first time we met Callie we felt at ease. My daughter is disabled and we were really scared about our first visit, but Callie was so sweet, nice and gentle with Amelia. We have grown to love her over the years and appreciate …
I have taken my kids to Pillion and Smith since they were 3 and 5 years old. They are now 14 and 16 years old. I would never think about taking them anywhere else! We have always had Tabitha Musick clean their teeth before they ever …
My daughter loves going to Dr. Pillion! He is great at what he does, and makes my daughter feel comfortable from start to finish. Brittney is an amazing hygienist and so sweet with the kids! We have never had a bad experience, and highly recommend the office!
All 3 of my boys go here and we all love it! Callie is absolutely wonderful with kids and has always been so caring and made sure our boys felt comfortable! She made everything fun too! We have always seen Dr. Pillion and he is amazing as well! The entire staff have always been wonderful with us! I highly recommend them!
Both of my kids go here and we love Dr. Pillion and his staff! They have made going to the dentist a great experience for my kids! Callie and Angie especially are amazing and do an incredible job!! I would highly recommend them to anyone looking for a great pediatric dentist!!!
Pillion and Smith were highly recommended for my children. I don’t regret changing them from our local office. We now drive 1.5 hours instead of 25 minutes to the local office. They take great care of my children’s dental needs. Everyone is …
When any of my friends need a recommendation for a good pediatric dental office in the Tricities, I always enthusiastically recommend Pillion and Smith. What could have potential to be an anxiety ridden visit, the staff and experience at …
I take my four year old grandson here for his dental care. He had his second appointment for fillings today. I’m so impressed with how the staff engages him in conversation as they bring him back for his treatment. Today Suzanne was his …
Callie is truly the only hygienist I have ever felt comfortable with at a dental office! Speaking as someone with a huge fear of the dentist’s office, she’s the only person who has ever made me feel at ease! She is great with children of all abilities and needs! Dr. Pillion and Dr. Smith have an awesome staff.
I would highly recommend Pillion and Smith for your pediatric dental needs. I still remember my dentist experience as a kid and how much I dreaded the next visit. I worried my daughter would be the same. Quickly during her first visit I …
Our hygienist Brittany did a fantastic job taking care of my nephew on our first visit. She was very kind and professional. My nephew was extra nervous going to a new dentist, but Brittany did a great job keeping him calm. Highly recommend!
Highly recommend!!!! I wouldn’t take my son anywhere else. Roxanne is amazing. My son was so scared of the dentist. He had to go get his tooth fixed and he was not about to leave my side but, he finally went and it was because of Roxanne. …
We were referred here by our family dentist for some major concerns with one of our kiddos. I was so nervous! But the office staff took such good care of us. Tab was especially wonderful- she made my little guy feel so comfortable and …
My kids love going to the dentist! Dr. Pillion and Dr. Smith are both excellent with children. And all of the hygienists are wonderful as well. My kids had their 6 month check-up this week and Callie did a wonderful job cleaning their teeth. I highly recommend this dental office.
Highly recommend!!! There’s nobody that I would trust with my eight year old princess more than Dr. Jayson Smith. He truly cares about the children he works on and does exceptional work. My daughter loves him and will go to the dentist now …
We have taken all 5 of our children to Pillion and Smith! Both are great dentists but we especially love Callie! She is amazing with all ages! She was wonderful with our twin girls during their first visit! She practiced on their little animal first to help ease them into being comfortable! I highly recommend them!
Highly recommend took my 4 yr old daughter yesterday, very friendly the tall blonde dental assistant was a sweetheart my daughter fell in love with her. She liked the dentist we had a concern and they we’re right on it. We plan on keeping them as her dentist. Thanks Pillion and Smith
My daughter Willow had her 1st check up at Pillion & Smith today & I never could have imagined it would go so well!! She is multiply handicapped & has no body control. She involuntarily keeps her mouth clenched so I didnt have a lot of hope …
I cannot recommend Dr. Pillion enough. My son had a dental emergency after getting hurt at school. I’m so beyond thankful the dentists locally were busy! After calling around fruitlessly, we lucked upon this dental office who agreed to see …
My 4 year old had to have her top two front teeth pulled. We didn’t have to wait long from start to finish. The dental hygienist Brittany L. was phenomenal with my girl. She was so friendly & made her feel calm and safe. Dr. Smith explained everything clearly & answered all of my questions. I highly recommend them. 10 out of 10.
I wish we caught the name of our dental assistant because she was super sweet. When we walked in we were greeted with a friendly welcome & a smile! The girl at the front was super nice, not everyone likes to engage with children when they …
I was extremely nervous about bringing my wild, fidgety toddler to the dentist. I left feeling so relieved! The hygienist (I didn’t catch her name) and Dr. Smith were incredibly kind, patient, and professional. I could tell my 2 year old …
I honestly never leave reviews, but this one is exceptionally warranted. I have been trying to get my son into a dentist for two months, and everywhere I called Was booked out well through May. I called here and explained his pain and what …
The last time I checked as long as you didn’t cancel your appointment you still had one. Now you have to answer a phone call and confirm it. I work all day and can’t answer a phone call so unless I call and cancel my appointment I should …
Kim was amazing and patient with my nephew. He was nervous but she made him very comfortable. He was smiling and laughing. So thankful for his experience
I would have to say we had a great experience quick but efficient super knowledgeable doctor created a treatment plan and was very polite. would have to give the gold star to the hygienist been going to the dentist for over 20 years by far the nicest I have ever encountered she is a asset for sure!!!!
The hygienist are great. The dentist, however, never speaks with parents. I specifically asked for them split a treatment. They decided to pull all 5 teeth in that visit, no consult, even after my request. Poor kid is miserable and can’t eat at all. He will always have fear now. Thanks Dr. Pillion.
My son goes here and I just called to schedule my 11 year old daughter for her next cleaning. I was told that they only take kids 5 and under. Aren’t kids pediatric patients until they’re 18? I have had great visits regarding my son. Just not sure why they wouldn’t take my daughter.
I’ve known Dr. Connor McCall for many years and he is a fantastic dentist! We brought our daughter to him for some complex dental issues that required special attention and he handled it with the upmost care and professionalism. I cannot recommend this dental practice enough and specifically, Dr. McCall!
Be very careful if your insurance changes! The receptionist took my new insurance card and told me everything was fine. The dentist then proceeded to do more work on my child than I was expecting without advising me beforehand. They will …
We love this place! Our daughter had a bad experience at another dentist office, and was very nervous. The nurses and doctors here are superb at handling children and are also very fast. We’ve already been here twice, and have referred Pillion and Smith to friends. Thanks for a great place to take our children!
We have had to take our daughter there for a few emergency situations and the entire staff is so kind and helpful. They are absolutely wonderful with kids and they accomplish difficult jobs on my daughter that other dentist won’t even …
Very kind staff. They take their time with young patients. And let’s not forget the dentist 🤩 good looking man!! …
Roxy is amazing
Staff are not friendly.
The staff is just amazing
I love it
Great staff and the kids love them
Great office! Great Staff! Suzanne is the best!!!!
Wonderful office and staff! Suzanne is the best!
Tabatha is always GREAT!!! She is thorough and personable!
Office staff is amazing!!! I always go get to Teresa for any questions.
After a few bad experiences and having a terrified child, this place made it look so easy and we will go there from now on!! Thank you guys!!!
Very pleased with our experience here! Would recommend to ANYONE!
Had a great experience! Callie was the best!
Wonderful staff esp Roxanne! Always great with the kids!
Brittney lampkins was amazing! I definitely reccomend her!
Go see Brittany, she is the best! Highly recommend the Drs and staff!
Dr smith is so good! My daughter loves coming to visit the staff!
Had a great experience here. Very nice and knowledgeable staff. Angie is very friendly.
Teresa is the best front office girl! Highly recommended.
Callie is a great hygienist who works great with kids!
This office is great! Teresa at the front desk is awesome! Highly recommend!
Love Pillion and smith ! Everyone there is awesome especially Roxanne .
Brittany is a great hygienist who is compassionate with her patients!
Please do not take your child or your children to Pillion and Smith for any reason! Do not trust this dentistry.
I love this office! Every time I call Kathy is always so helpful and friendly.
Best dentist ever! Teresa and Kathy are always super helpful!
I have not had any bad experience with them my kids love them I do go back with the smaller kids an if my big kids want me to go back with them I do
Brittany Lampkins was the best with my child. I’ll never go anywhere else!
Very kid friendly place really liked the assistant Roxanne very informative about what she was doing would recommend highly to any one
We love coming to this office. Roxy is so good with my children, we love her!
This is a great office!!! Teresa up front has always been a great resource for any questions or concerns with my kids.
Great pediatric dentistry office! Tabatha especially is great with the kids and I can’t wait to go back!
I was happy with the treatment my family received at Pillion and Smith. Roxanne was wonderful.
My family loves Pillion and Smith! Especially Brittany Lampkins, she is the absolute sweetest!
This is a great office. Dental hygienist Angie does a great job and is very friendly! Would recommend!
Brittany was very polite and very professional. She was very kind and patient with my child.
I would highly reccommend this place. My step-daughter has been going here for years. Teresa has always been super helpful with scheduling and making sure all our questions have been answered.
My grand children love the doctors and Teresa who works the front window has been so kind and professional every time we have visited! I highly recommend this office!
Callie does a wonderful job working with my niece! It’s like she’s known her for her entire life.
The staff is very professional and courteous. Teresa is always very helpful with scheduling my appointment when I need it. So thankful for everyone there!
Love Pillion and smith ! Everyone there is awesome especially Teresa and Kathy highly recommend very friend staff and short wait times!
I love the Doctors and staff . Roxie Ramey is one of the best dental assistants specially with small kids!
The hygienist Angie is always nice and thorough with my nieces. The office is always clean and all of the staff are always friendly.
Brittany is the absolute best RDH! She’s so sweet and patient while doing a thorough job. Always a great experience.
My daughter has been a patient of Dr. Pillion’s for the past 3 years. We receive excellent and polite service. I can’t imagine going anywhere else!
I’ve been going to Pillion and Smith all my life and absolutely love it. Everyone is so kind there. Teresa has always been a big help! Would definitely recommend this place!
Went to this office for 18 years! Tabitha Musick was my hygienist, and I LOVED her! Definitely 10/10 recommend this office and their staff!
Love this office! I highly recommend Brittany Lampkins as a dental hygienist. She is so great and patient with my son!!
Our hygienist Brittany L. is amazing!! She is the best with the kids and makes the appointments so easy! 🙂
Was moving to another state. Never received a bill in my new address or received a phone call from them, They directly sent the bill to the collection company. Just bad in managing the communication with customers.
Never in my life have I ever been anywhere where they absolutely refused to let me go back with my kids, even when they’re scared and crying for me! And before that they lost my son and I found him crying alone in an empty room. They sent …
My family really enjoyed their visit to Pillion and Smith. Callie was so sweet and completed a very thorough cleaning.
We love this office! They take care of all four of my kiddos and Tab makes them feel comfortable and welcome! Wouldn’t go anywhere else!
We take our girls here because of Callie. They love her and are always excited to go to the dentist!
We have always had a great experience with Dr Pillion and Dr Smith. Callie is our favorite dental hygienist ever!!
They are fantastic and patient with my daughter who has severe anxiety. Both of my kids look forward to going to the dentist thanks to Pillion and smith
We have been going to this office for about 3 years and never had a bad experience. Teresa at the front desk is always so sweet and makes it as easy and pleasant as possible to get your child started there
Love this office. They have always taken great care of my daughter. The front girls are friendly and Teresa always treats everyone with a smile.
Dr. Smith and his staff are awesome. We especially are thankful for Roxanne who always makes sure that my son feel comfortable.
I was very impressed by my experience bringing my daughter here. I was especially impressed with the way Tabatha Musick interacted with my daughter who typically isn’t the most cooperative. I can’t say enough good things. I highly recommend!
My grandchild has always seen Callie for cleanings and we have always been happy with her treatment. I would recommend her to anyone.
Me and my son was early for our apopment like they asked and we sit in the lobbie for over a hower weighting to be seen and for a hyper 5 year old and 2 year old this a little disappointing for a first time
I would like to thank Tabitha Musick for taking care of my daughter’s teeth since she was four years old. Tracy is grown now and is taking her children to see Tabitha because she wants the best for her children. Thanks Tabitha!!
A great facility. Todd and Jason do amazing work. Tabatha Musick is a wonderful hygienist. She has always went above and beyond for my kids
My grandkids appointment was at 1:30 didn’t go back till 2:30 . They had booked so many people there was no place to sit . They treat kids like cattle . They did a x-ray , cleaning and a fluoride rinse in 15 minuets or so they say but I …
Highly recommend this office!! The staff and dentists are amazing with my special needs and typical daughters. Callie is so patient and friendly.
I really enjoyed it actually. I had an image in my head of how it was going to go. It went way better then I expected! I like how they take only the child back bc my kids didn’t have a chance to complain. The waiting room was neat as well …
I have been going to Dr. Pillion and Dr. Smith for 12 years. I love everyone there. Kathy always takes care of me and let’s me hang out with her after I’m finished. Best dental office ever!
Excellent dentistry. They have taken care of my daughters dental needs for several years and have always been great. Thanks to everyone and to Tabatha for your patience with the girls.
Tabatha is great with son. He is so comfortable going to see Dr.Pillon and Dr Smith. It’s always helps when they are excited to go to the dentist and so far Ryan has loved it.
Highly recommend!!!!
Worked my son in for tooth pain! Took such good care of him can not say THANK YOU enough!! …
Brittany is FANTASTIC. She is a wonderful hygienist and does a great job with kids! Very thankful for a great pediatric office in our area!
Today was Lilly’s first time going back by herself. She did amazing. Callie was really great with her. Thank you for making it a great experience.
My 3 year old was seen today I was a nervous wreck but the dental assistant Roxanne was great! & maci was happy as could be with her made it though the visit with no tears!
Tab is the best. She has cleaned my teeth for 22 years – I could not recommend a better hygienist. Pillion and Smith should feel blessed to have her.
Callie has been cleaning my daughter’s teeth practically since she was born. She is very caring and treats my little girl just like her own daughter!
Great place to bring your kids. My daughter has always had problems with her teeth but Pillion & Smith know what they are doing and know how to make her feel comfortable. They are the only one that I can and/or would take her to.
Pillion and Smith pediatric dentistry is great! I have always gone here and the staff is amazing. Tabatha is my go-to hygienist, she is a 10/10.
Pillion and Smith are wonderful. They worked me in right away when I broke my front tooth. All of the office staff are wonderful especially their assistant Roxanne. Highly recommend this office.
Very bad at processing insurance and don’t care about the customer at all.
I was living in Bristol and we moved to New York in 2016. We visited the office several months before we move. We did not receive any bill. They did not file …
Doctor Pillion, Thank you for getting Adult medicaid! Only problem Noone takes it bc it barely covers half the cost of everything. Please keep helping, let me know what I can do to help change this. 37, single mom and all I want is to be able to smile without pain. Why is that to much to ask?
We love Pillion and Smith, especially Tabatha Musick. She is so amazing with children and puts them right at ease. My 4 year old daughter thinks there’s nothing like Mrs. Tabatha!
I have been going to Dr. Pillion and Smith for 12 years. I love everyone there but especially Kathy. She always lets me hang out with her after I’m finished. Best dental office ever!
We love Pillion & Smith! The entire staff is friendly and knowledgeable. We especially love Tabatha Musick – she always makes sure my girls (6 & 4) are happy and enjoy their experience.
We have taken our daughter to Pillion and Smith for 12 years. Dr. Pillion and Smith have always taken wonderful care of Deonna. The staff is amazing and the girls in the front are always helpful. Teresa always puts a smile on Deonna’s face.
Teresa and all of the girls in the front go above and beyond with scheduling appointments and making it convenient with my schedule. The staff and doctors always make my kids so comfortable and confident. Definitely recommend.
My son had an appointment today at 9, waited 20 minutes. When it was finally his turn i was informed that I could not accompany my 2 year old to the room. When my husband and I had the consult 6 months ago we were NOT informed that parents …
Callie has always taken care of both of my girls. She is the best hygienist. She always takes time to make sure they are comfortable, and she is very thorough.
My daughter has been going here for lots of years and always enjoys her cleanings with Kim. Also, Todd and Kim have always eased her anxiety about going to the dentist. I highly recommend them.
Callie was so incredible and was so amazing with my niece! They had a sweet conversation about their favorite Disney Princess and it put our niece at ease. I definitely recommend her!
I wouldn’t recommend this dentist office to anyone that is looking for a dentist for their children. I made an appointment with this place on 11-29-2019 to have some dental work done by Dr. Pillion or Dr. Smith for our daughter and they …
Absolute love Dr Pillion and his team. Callie is the best with my girls. They don’t mind going to the dentist at all as long as Callie takes care of them!
The best peds dentist you will find in our area my children have been going here for 15 year we love them . I live in Big Stone Gap ,VA. And I’m so glad I made the decision to make the drive to a pediatric dentist really makes the difference in your children having a great dental experience !
Would not recommend. Went in for routine cleaning and started off well at first, they let my son lay on the “chairs” they have, which look more like a counter with a chair cushon mended to it, they don’t look to be adjustable. She gave hin …
Callie is a fantastic hygienist! She’s wonderful with children, knows just how to help them relax, and does an excellent job with their cleanings each and every time! Highly recommend!
Callie is great! Our son has a weaker immune system and Callie got him in a room quickly to keep him from being exposed to germs. She met our son and his needs where he was at and was great with him. Highly recommend!
Went in for extraction. BP was high and had to get an affidavit from my Dr. I returned with affidavit and he still wouldn’t extract the tooth. Charged for visit and wouldn’t refund. This place is horrible and the old dentist should retire …
After a awful experience with cool smiles in christiansburg I came to Dr.Smith and my girls 9,8 and 6 LOVE him. He takes time and explains everything so well,doesn’t rush us out and waits to make sure I understand everything before we …
Thank you Callie Loupe! You are an amazing dental hygienist! Thank you for always being so great to our daughter and working through everything with her. Thank you for holding her hand when she had the thumb crib put in and taken out! She was a little scared until you showed up! You’re awesome at what you do!!
I would highly recommend this place. My niece went here and is highly terrified of going to the dentist she was treated so good here. Roxanne is wonderful she is so patient and kind and wonderful working with children. She made the visit …
Bad experience with the person that does the cleaning. I had my 4 year old son there today for a cleaning I understand he is very strong and hates doctors, dentist. So holding him down to clean his teeth was a task I admit. I hold his …
I have been taking my son here for a good while and all was well up until about a year ago. I never liked how quick the cleanings and exams took, feel like they could spend more than 15 minutes or less on this given how important it is, but …
Love this dentist for my niece and nephew. I came the other day, and the staff is so friendly and welcoming. Teresa was at the front window and she was so helpful with the questions I had. I didn’t have to wait long at all either! Highly recommend.
My son Ethan had a cleaning today he was anxious and he has autism so going different places is hard for him.
Callie was our nurse today and she is awesome she is so patient which is great …
First impressions are everything. I understand things are different right now due to covid-19, however my kids or myself had never meet this people at all. They did not inform me that I could not go back with them for a cleaning till after …
Love this dentist for my kids and nephew. I came the other day, and the staff is so friendly and welcoming. Teresa was at the front window and she was so helpful with the questions I had. I didn’t have to wait long at all either! Highly recommend.
Pillion and Smith have seen my children and are wonderful with them. Always a wonderful experience. We especially love our favorite Dental Assistant Roxanne who is always patient and wonderful with my children.
To bad you have to give a star to write a review I wouldn’t give them no stars. We have rescheduled two appointments in the last year and told me I have to find another dentist. If Dr. Pillon can’t manage his practice then he sure shouldn’t …
So thankful for the amazing staff at Pillion and Smith. Brittany, Tabitha, and Roxanne all make sure myself and 3 children have a pleasant experience. I know every time we visit we will receive great work but even better care from these …
I should have just taken my child to the local veterinarian to have her teeth worked on because they treat you like animals. The entire experience was terrible from start to finish. He didn’t even do the procedure we went there for. He said …
After one visit with this office, I won’t be returning. I first wasn’t happy that I was told I could accompany my children when they went back, but then was told they had to go back by themselves. Against my better judgement I allowed it to …
I have been bringing all five of my children to Pillion and Smith for nearly 21 years. The waiting area is kid friendly and the receptionist, Teresa, always greets us with a smile and eases any fears my children have about the visit. Pillion and Smith is hands down THE BEST pediatric dentist in the Tri-Cities.
As a parent of a child with special needs, I am very pleased with this office. My child always required being placed under anesthesia to have any work or cleanings completed. Through Tabatha’s patience and wiilingness to try new ways of …
We had such a great experience. My four children were so comfortable at the time of the office visit and our assistant was Roxanne which my girls love her and she makes them absolutely comfortable throughout the entire experience. We drive a hour and its worth every minute. We are just pleased with our overall visit everytime we go.
Absolutely the best dentist office around. I have been taking my son here since he was a toddler and he has no fear of the dentist! Tabitha is awesome and our favorite!! All of them are really!! They are so gentle and kind. I definitely recommend them!!
I brought my grand children for a visit. Your hygienist name Brittany Lampkins was very kind and patient. She was great with the kids and made them feel comfortable when they normally throw a fit a dentist and doctors offices. Even when the …
I would highly recommend Pillion and Smith for all your child’s dental needs. My two children have no fear of the dentist, and love the staff there. Our hygienist, Kim Hines, helps them to feel so comfortable and makes it fun!
Brittany Lampkins has been my children’s hygienists for over a year now, and I wouldn’t go anywhere else. The staff as a whole are great; but there’s nothing like having a patient and friendly hygienist whenever you’re dealing with kids! If …
From the first time we met Callie we felt at ease. My daughter is disabled and we were really scared about our first visit, but Callie was so sweet, nice and gentle with Amelia. We have grown to love her over the years and appreciate …
I have taken my kids to Pillion and Smith since they were 3 and 5 years old. They are now 14 and 16 years old. I would never think about taking them anywhere else! We have always had Tabitha Musick clean their teeth before they ever …
My daughter loves going to Dr. Pillion! He is great at what he does, and makes my daughter feel comfortable from start to finish. Brittney is an amazing hygienist and so sweet with the kids! We have never had a bad experience, and highly recommend the office!
All 3 of my boys go here and we all love it! Callie is absolutely wonderful with kids and has always been so caring and made sure our boys felt comfortable! She made everything fun too! We have always seen Dr. Pillion and he is amazing as well! The entire staff have always been wonderful with us! I highly recommend them!
Both of my kids go here and we love Dr. Pillion and his staff! They have made going to the dentist a great experience for my kids! Callie and Angie especially are amazing and do an incredible job!! I would highly recommend them to anyone looking for a great pediatric dentist!!!
Pillion and Smith were highly recommended for my children. I don’t regret changing them from our local office. We now drive 1.5 hours instead of 25 minutes to the local office. They take great care of my children’s dental needs. Everyone is …
When any of my friends need a recommendation for a good pediatric dental office in the Tricities, I always enthusiastically recommend Pillion and Smith. What could have potential to be an anxiety ridden visit, the staff and experience at …
I take my four year old grandson here for his dental care. He had his second appointment for fillings today. I’m so impressed with how the staff engages him in conversation as they bring him back for his treatment. Today Suzanne was his …
Callie is truly the only hygienist I have ever felt comfortable with at a dental office! Speaking as someone with a huge fear of the dentist’s office, she’s the only person who has ever made me feel at ease! She is great with children of all abilities and needs! Dr. Pillion and Dr. Smith have an awesome staff.
I would highly recommend Pillion and Smith for your pediatric dental needs. I still remember my dentist experience as a kid and how much I dreaded the next visit. I worried my daughter would be the same. Quickly during her first visit I …
Our hygienist Brittany did a fantastic job taking care of my nephew on our first visit. She was very kind and professional. My nephew was extra nervous going to a new dentist, but Brittany did a great job keeping him calm. Highly recommend!
Highly recommend!!!! I wouldn’t take my son anywhere else. Roxanne is amazing. My son was so scared of the dentist. He had to go get his tooth fixed and he was not about to leave my side but, he finally went and it was because of Roxanne. …
We were referred here by our family dentist for some major concerns with one of our kiddos. I was so nervous! But the office staff took such good care of us. Tab was especially wonderful- she made my little guy feel so comfortable and …
My kids love going to the dentist! Dr. Pillion and Dr. Smith are both excellent with children. And all of the hygienists are wonderful as well. My kids had their 6 month check-up this week and Callie did a wonderful job cleaning their teeth. I highly recommend this dental office.
Highly recommend!!! There’s nobody that I would trust with my eight year old princess more than Dr. Jayson Smith. He truly cares about the children he works on and does exceptional work. My daughter loves him and will go to the dentist now …
We have taken all 5 of our children to Pillion and Smith! Both are great dentists but we especially love Callie! She is amazing with all ages! She was wonderful with our twin girls during their first visit! She practiced on their little animal first to help ease them into being comfortable! I highly recommend them!
Policy is No parent can be in the room while a child is on laughing gas due to fumes! Im not ok with that as a mother. That’s a definite no.
Highly recommend took my 4 yr old daughter yesterday, very friendly the tall blonde dental assistant was a sweetheart my daughter fell in love with her. She liked the dentist we had a concern and they we’re right on it. We plan on keeping them as her dentist. Thanks Pillion and Smith
My daughter Willow had her 1st check up at Pillion & Smith today & I never could have imagined it would go so well!! She is multiply handicapped & has no body control. She involuntarily keeps her mouth clenched so I didnt have a lot of hope …
I cannot recommend Dr. Pillion enough. My son had a dental emergency after getting hurt at school. I’m so beyond thankful the dentists locally were busy! After calling around fruitlessly, we lucked upon this dental office who agreed to see …
My 4 year old had to have her top two front teeth pulled. We didn’t have to wait long from start to finish. The dental hygienist Brittany L. was phenomenal with my girl. She was so friendly & made her feel calm and safe. Dr. Smith explained everything clearly & answered all of my questions. I highly recommend them. 10 out of 10.
I wish we caught the name of our dental assistant because she was super sweet. When we walked in we were greeted with a friendly welcome & a smile! The girl at the front was super nice, not everyone likes to engage with children when they …
I was extremely nervous about bringing my wild, fidgety toddler to the dentist. I left feeling so relieved! The hygienist (I didn’t catch her name) and Dr. Smith were incredibly kind, patient, and professional. I could tell my 2 year old …
I honestly never leave reviews, but this one is exceptionally warranted. I have been trying to get my son into a dentist for two months, and everywhere I called Was booked out well through May. I called here and explained his pain and what …
The last time I checked as long as you didn’t cancel your appointment you still had one. Now you have to answer a phone call and confirm it. I work all day and can’t answer a phone call so unless I call and cancel my appointment I should …
Kim was amazing and patient with my nephew. He was nervous but she made him very comfortable. He was smiling and laughing. So thankful for his experience
I would have to say we had a great experience quick but efficient super knowledgeable doctor created a treatment plan and was very polite. would have to give the gold star to the hygienist been going to the dentist for over 20 years by far the nicest I have ever encountered she is a asset for sure!!!!
The hygienist are great. The dentist, however, never speaks with parents. I specifically asked for them split a treatment. They decided to pull all 5 teeth in that visit, no consult, even after my request. Poor kid is miserable and can’t eat at all. He will always have fear now. Thanks Dr. Pillion.
My son goes here and I just called to schedule my 11 year old daughter for her next cleaning. I was told that they only take kids 5 and under. Aren’t kids pediatric patients until they’re 18? I have had great visits regarding my son. Just not sure why they wouldn’t take my daughter.
I’ve known Dr. Connor McCall for many years and he is a fantastic dentist! We brought our daughter to him for some complex dental issues that required special attention and he handled it with the upmost care and professionalism. I cannot recommend this dental practice enough and specifically, Dr. McCall!
Be very careful if your insurance changes! The receptionist took my new insurance card and told me everything was fine. The dentist then proceeded to do more work on my child than I was expecting without advising me beforehand. They will …
We love this place! Our daughter had a bad experience at another dentist office, and was very nervous. The nurses and doctors here are superb at handling children and are also very fast. We’ve already been here twice, and have referred Pillion and Smith to friends. Thanks for a great place to take our children!
We have had to take our daughter there for a few emergency situations and the entire staff is so kind and helpful. They are absolutely wonderful with kids and they accomplish difficult jobs on my daughter that other dentist won’t even …