Pine Lawn Dental Group

Dentist, Pine Lawn Dental Group

A dental office provides primary oral health care and other specialized dentistry services like orthodontics and minor oral surgery. Dentists diagnose, … See more

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Pine Lawn Dental Group Contact Details

  • 3721 Jennings Station Rd, Saint Louis, MO 63121
  • 314-382-2000
  • Friday 8:30AM to 4PM
    Saturday Closed
    Sunday Closed
    Monday 8AM to 5PM
    Tuesday 8AM to 5PM
    Wednesday 8AM to 5PM
    Thursday 8AM to 5PM
  • https://www.pinelawndental.com/
  • Linkedin

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Pine Lawn Dental Group Reviews ( 250 )

  1. I don’t recommend them to anybody I went to an appointment was there a two and a half hours before my appointment was told several times my name was the third person and they call for people right after they told me that then when I went …

  2. Appointment at 9:30 am why am I still here at 12:00 pm is beyoonnnnnnnd me . I really just want to walk out I have to be at work is why I made my appointment for the am they are horrible with time .

  3. Appointment at 2:20 arrived early filled out paperwork 3:29 still havent been seen. Have insurance. A hour plus wait is pitiful. Took time off to get teeth cleaned

  4. Dr Travis is the best went to him a week ago to get my wisdom tooth pulled out..Staff there is very pleasant & professional..The nurse was so cool she turned the Bernie Mac show on for us to watch lhh I was too happy..😁😁😁 …

  5. 6-17-21 I came in as a Walk in 21 weeks pregnant and complaining about an infection in my tooth I BEEN WAITING IN MY CAR FOR 4 HOURS ITS 87 DEGREE OUT HERE YALL WAIT TIME IS MESSED UP

  6. Smiles Smiles and More. I’d like to commend that Staff on the exceptional quality of service. I must say due to circumstance beyond my control I was a bit nervous at first but I must say I’m impressed. Thanks a lot!!

  7. OTHER THEN THE WAIT TIME BECAUSE THEY WERE REALLY BUSY I HIGHLY RECOMMEND PINE LAWN DENTAL I JUST HAD 2 OF MY WISDOM TEETH PULLED NOT TO LONG AGO I DIDN’T FEEL A THING I FEEL SO MUCH BETTER MINUS THE SALIVA & NUMBNESS MY MOUTH STILL HAS LOL

  8. Wouldn’t recommend this place to my worst enemy, when they do fillings they take away half your teeth & it doesn’t last. Come in time for my appointment still seen 3 hours later. The work is horrible. Now I have to pay more to get my teeth fixed after they messed up my teeth

  9. Micheal Travis is the best!!!! Staff friendly love how they have the app where u can log in and when they ready for you they will call. Whole experience was GREAT!

  10. This is the worst dental office I have ever had to deal with! I’ve currently been here 4 hours with my client and were still waiting in the lobby to be seen. I’ve been told numerous times that were next just to see them continuously call …

  11. After 4 years I am finally taking my business else where which has been long over due .. dr Travis is great and has really good energy but the office staff are horrible very unprofessional. The environment in that office is ghetto they need …

  12. The staff of nurses are great very professional i don’t mind the wait and I can only speak for on my experience to be nice im just going to say, the dentist that I had yesterday made me remember why I hate going to the dentist the …

  13. This place has always been a terrible customer service!!! My appointment was 8:30 and waited for 1:30 minutes before they can start on me!!! So terrible that’s why there’s what you call appointment so they can start you on time. I was late …

  14. Went there for a cleaning. But was also told I had a slight cavity which will be slightly drilled and filled in. They took about a quarter of my tooth and the filling did not last no more than 6months. Now I have a tooth that’s needs to be filled again and will cost alot more to fix the problem.

  15. Today was my first experience with Pinelawn Dental. I was having The Worst tooth pain, this was my first cavity and first time having to have a tooth extracted. I FELT NOTHING!!!! The staff are very friendly and professional and I’ll definitely recommend and return if I ever have dental issues again

  16. I’ve used them previously..I just had 2 teeth extracted yday..the experience was exceptional, staff very friendly, professional, & kept a smile on their faces..the dentist & his assistant communicated very well with me..I was able to get my …

  17. I like the fact that if you don’t have a scheduled appointment they accept Walk-in appointments. Great staff. Great dentists. Dr. Travis is the best!

  18. do not recommend wasting your time at this place! I spent an hour there amd there was still 4 people ahead of me. my appointment was at 230 and they was just seeing 1pm appointments. Why overbook appointments if is not enough doctors?

  19. Pine Lawn is where we bring all of our kids. They accept Medicaid and are sensitive to our needs. They are always courteous and compassionate. They know what they are doing because all they do day in and day out it is teeth and teeth on a budget!

  20. Amazing staff and Dentist, I had a shattered tooth that had the nerve exposed and I suffered in misery for 2 weeks, I did a walk in at Pine lawn dental as soon as they got an available room they took me back the Dr. Numbed my gums gave me a …

  21. The Doctor their is great been going to Pawn Lawn Dental since I was a child but my wife called in due to an emergency to a doctor I recommended her too, being she not from St. Louis she came here from Texas and the Staff member whom …

  22. Best Dental Group I’ve been to out of my 42 years…Best thing about it is that they make you feel welcome like you already been there before. I guess God puts people in the right place for the right reasons.

  23. Best Dental Group…Dr. Travis was moving from room to room and made good time doing so..didnt feel a thing..highly recommend Pine Lawn Dental..staff gets 5 stars for their professionalism and courtesy. 💘 💙 …

  24. Place was very organized. I do think they should maybe have a door greeter at this point with Covid going on! Lady at window number 2 seemed pretty irritated that she had to keep getting up directing people! Yes I know reading is fundamental but u know how people are.

  25. I was desperate , I needed dental work that day. The wait was long because I was a walk-in but they took care of the that day. They do great work ,making pine lawn dental my go to for my dental work.

  26. The morning staff isn’t organized and unprofessional.The front desk receptionist was rude and disrespectful and created a hostile environment.No one was attentive to the patients needing assistance to sign in.The dentist is the best ,but the company needs more caring attentive, respectfully, passionate staff.

  27. Ok I was in prayer until it was time for me to go to this hygienist. I had to have a deep cleaning. I was given a medicine to numb me before the two real medicine to numb me better. That was not a problem at all she was so good at what she …

  28. I would give them no stars today after sitting and waiting since 7:30am time now 12:00 was told my grandson could not be seen and on top was told that he could never come back 12 years old in pain crying you should never do a child that way …

  29. I take my mother who is 94 with dementia to the Pine Lawn Dental Group as she is on Medicaid. She is always treated with dignity and kindness. The staff is incredibly nice and we are always greeted with a smile. Dr. Travis is working in …

  30. It was great place to go great doctors very general to touch didn’t hurt me and very very nice I would take my hole family there
    My own mother there and she’s 81 years old so yes it it and awesome place to go …

  31. OMG!!! If I could give them 100 stars I would! They had me in at 8 and out at 9:30… Wisdom tooth extraction!!!! I’m terrified of the dentist and have very sensitive teeth so I was shaking and nervous. The dentist AND the assistant made me …

  32. My visit to Pinelawn Dental for an emergency visit was met with a knowledgeable staff handling an extreme massed number of walk-in visitors with kindness and graceful professionalism. Dr. John Helling tended my needs with amazing fortitude and grandeur solidifying his well-mannered skilled labor.

  33. Yesss!!! My first visit they recognized how much pain i was in and intended to keep comfort as I waited. All i needed was my if and my medicaid card .Wasn’t too long I waited and the removal was susses. I felt noting.

  34. Great office, great and polite staff. In and out with proper after care instructions. Being able to walk in without an appointment was great instead of a three month waiting list .

  35. Awesome experience from phone call to receptionist when I walked in, x-ray tech to seeing doctor outstanding service and the people are polite and know their job and happy to be at work! Thank you for a great dental experience.

  36. They accept walk-ins at 8am and their prices is very reasonable. It did not take them long find out which tooth that’s was causing me Severe Pain and pulling it

  37. Staff were nice and listened to me, they do really good work despite their office constantly being packed with emergency patients! They are working under enormous amounts of pressure but they make it look easy and I am grateful that they are here for our community

  38. Only thing I hated is that you have to wait so long I went in at 8:40 as a walk in because they stated that they didn’t have any appointment until march but you can walk in and it’s to small in there to many people in waiting room only one …

  39. The staff is amazing! They are very professional and very friendly. I just cant give 5 stars because of the wait. It sometimes takes an hr or more to actually see the dentist, I suggest only making early morning appointments.

  40. They are friendly and willing to help. The service is excellent even through the pandemic. I had a toothache real bad and they took me in as a walk-in. I was treated like a regular patient.

  41. Dr. Travis and his staff are friendly and it’s amazing how they do wonders and have done wonders with some of my teeth problems. Pine Lawn dental is my go to all dentistry.

  42. I was a walk-in appt for dental pain. When I arrived the staff was very welcoming. They got me in right away. I’m scared of Dentist but. Dr. Travis was very calming and gentle. I found my new Dentist.

  43. I attended Pinelawn Dental as a walk in I have been going there about 27yrs with my kids and never been disappointed I was very happy with the services that I have received from them I really like the online registration.I wasn’t there but …

  44. Excellent experience. The staff were incredibly courteous and Dr. Travis couldn’t have been been better. The man did a miracle on my teeth and I will be forever grateful. I recommended Dr. Travis to my parents who are now patients of his. Great job guys!

  45. Absolutely love Pine Lawn Dental! The receptionist, the dental assistants and my Dentist are all amazing! I went in on a monday with tooth pain had a wisdom tooth pulled, formed a dry socket so I went back 2 days later and Dr. Helling …

  46. Well I think someone should be monitoring the front door more frequently or placed there permanently. I notice some people did not take his/her temperature. They just came in sat down after being called from their cars. If some one could be …

  47. I walked in thinking to be there 1-5 hours but was out in under 2. Great service nice people. I will recommend to whomever needs good quality fast service with a smile 😃 …

  48. I was really torn on rating this place because I actually love it. My kids and I have always felt comfortable here. Although I’ve heard people talk about the long wait times, I never experienced that until today. I left work early and took …

  49. I got (4) teeth removed and so far, the numbing was perfect ” I felt no pain ” ,the extractions were done before I knew it and I’m feeling greaaat about the whole services rendered to. Amen and praise the LORD ! By the way, the Ladies in the office all must be GODS Children, they are simply the bestest .

  50. I’ve been going to this office for 20 years, until yesterday. I had finally had enough! The wait has always been bad but it seems to have gotten worse. Walking in, the office looks like the scene from Beetlejuice, with all of those people …

  51. Walk in service for Medicaid patients. Pretty amazing. I waited some hours but it was worth it. Plus after my emergency visit I was able to set up appointments to finally get the work I need done.

  52. Very professional, staff makes u feel welcomed and they are very comforting I will be back and I do reccomend as the go to place walk ins and appts are welcome for walking in try to be one of the first ppl in line I was the fifth and I had a serious emergency they took care of my needs and got me back smiling

  53. 4 stars only because of the wait/service I made it there 855 am no appt was out by 2 pm which wasn’t too bad however you have to wait in your car after signing in my concern was for those without a vehicle to sit in what do they do ? …

  54. So much respect for this place. I totally understand people being upset about waiting long to see Dr. T, but just wanted to give a shout out to him and his staff. They work so hard every day to do their best to accommodate everyone which …

  55. I went there for the first time due to having a toothache and needing two extractions done. In pain Since Friday and went there on a Tuesday and was very pleased with the service. I will be back for my crowns. They will now be my new dentist provider.

  56. It great when u get back ur comfortable and it’s always clean I’ve been going to this dentist since I have had teeth kind of but yes I’m still going and I’m 60

  57. I’m very impressed with this Dentist office everyone was very professional and delivered excellent customer service. I was in and out got two wisdom teeth pull and man they were amazing they made me feeling very comfortable I’m am greatful …

  58. Even though the wait was draining. The front desk receptionist was sweet and did above and beyond her job!!!!!! I love health professionals that actually take the extra Initiative! The dentist was pleasant and patient!!!!! He also offer alternatives to see what was best for me!!!!! I will return

  59. I’m am here today 4/20/22 my son and I checked it a 8:09 am as a walkin because he was in so much pain,and it is 1:40 and we still have not been seen yet.I have had work done here before and it was a great experience but,things change …

  60. Nice place have been for many years but it’s sad you have to keep running back and fourths there using your insurance card for 3 or 4 different procedure’s when they can at least do two things in one day but unfortunately it’s just another …

  61. The Dentist and his assistant were very gentle and through. The problem I had, winch caused me plently of pain and discomfort, was addressed and quickly solved. I would defiantly recommend Pine Lawn Dental to all my family and friends. Thank you Pine Lawn Dental.

  62. This place is understaffed. Only one dentist who performs tooth extractions. He goes from room to room trying to work on two too three patients at the same time. He does ok work. It’s just he tries to do more than he can handle. He left tooth fragments in my wife’s gum.

  63. The wait to get in was very long as a walk-in due to many walk-ins today and yesterday. However, once we got back, they were fast and professional. They explained what they were doing and were very helpful.

  64. Haven’t had a tooth pulled since I was 10 years old, could not stand the dentist because of my experience. But this dentist at Pine Lawn Dental was awesome! I was a walk-in who got there at 8 and I was out by 11

  65. The first time I went here I had an appointment at 2pm. My case worker took me and we got there 30mins early to fill out paperwork and I don’t understand why they require you to get there early to fill out paperwork when EVEN WITH AN …

  66. Dr. London was freaking EXCELLENT!!! I felt no pain at all! The wait wasn’t long and the office was clean and the ladies at the front desk are very professional! Not to mention that they accepted my insurance and there was no copayment! I am going to refer them to everyone I know! Thank you Pine Lawn Dental Group!

  67. This is the worst dentist office. I waited for 6 hours for service with an appointment. I been going here for years and it’s the same every time. I done with this dentist the wait is horrible.

  68. I have no complaints. I was having troubles with a wisdom tooth and came in to get it checked out. At first I was adamant about getting put to sleep for tooth removal as I am terrified of the dentist due to prior experience. Dr. Travis …

  69. (Bare I’m mind that with anything regarding your health, you’ll want exceptional care, there is a wait, however, the wait is WORTH it plus the wait isn’t even that long) So, I’ve been going to Pine Lawn Dental for years. I’ve received …

  70. Waited three months for an appointment just to be told that they don’t accept my insurance. I was told over the phone they did take my insurance. Also my insurance was in network with them. My insurance company even tried to call them …

  71. I was treated very well today. I needed a tooth that had broken off (molar). I tool off from work to get it done and the attendants and dentists took care of it. My 87 year old mother received great care previously, so I went there. I was not disappointed.

  72. I have zero complaints. For a person who is terrified of going to the dentist the process was pretty easygoing. The staff are very informative and polite. Overall, my visit was very comforting. I’ll definitely be back.

  73. They were very good at communicating your issues and options, very professional and reassuring staff. The wait was kind of long but I guess it’s pretty good with same-day walk-in.With the addition of they’re online registration it’ll show …

  74. I went there to get a filling, and the staff was so nice and very friendly, it look like I got new teeth and now and I can smile again! I would definitely recommend this place to anyone

  75. This place was amazing! I had to have a tooth extracted and never experienced the numbing process, so I went in so nervous. My appointment was scheduled for 11AM and I got there at 10:45. I was seen at 12pm and gone by 12:55. Dr Travis did his thing! Highly recommend. I felt no pain at all and he was very gentle.

  76. The wait was long, but all of the associates and doctors were so nice!! Don’t judge a book by its cover. I was going through so much pain and their office was the ONLY dental office in town to take emergency walk ins🙌🏾!! I am so grateful for their help and experience. …

  77. The absolute best and most respectful staff I encountered in a long time! The entire staff was so kind and professional I felt like crying once everything was done. I usually dread the dentist and I did feel tense but the doctor that pulled …

  78. Dr. London was very nice, professional, and kind. U would highly recommend him fir any dental work. His Dental Assistant was stellar! Open, honest, completely comforting through the whole process. I didn’t get his name, but slender- low hair cut guy with the great personality- YOU ROCK🤩!!!!! …

  79. Everything was great got out on time since I was a walk in the staff was great and the dentist was even better only the one thing I wish they would have gave me was a little more instruction on how long I needed to wear this cotton in my mouth. But I still give them 5 stars.

  80. The service was absolutely amazing from start to finish. The receptionist was extremely nice when checking in. Followed by the X-Ray tech, and the Dr., I was a little uncertain about this place due to a lot of people waiting in the lobby. I …

  81. I am so tired of scheduling appointments I don’t understand why we need appointments if we are gonna wait till Jesus returns. Had 3 appointments for my family starting at 1 pm we arrived at 12:15pm was not called until 1:45 for one kid and …

  82. I went to PLD for an emergency toothache that i needed extracted, the staff including the receptionist and the nurse who did my xray also the dental assistant and finally the blessed dentist dr helling all made me feel like family!!!! Ive …

  83. I went there to get my top back tooth pulled since it caused my whole left side of my face to swell. The experience was great! I hate going to the dentist but they made sure I was NUMB numb before pulling my tooth and cleaned out the …

  84. Dr.Travis is the best dentist I have ever had he’s very gentle .His staff has great customer service. I wouldn’t go any were else I recommend Pine Lawn to Family and friends.The walk in services great.You have to be patient if your a walk in and remember there’s people that have appointments a head of you and follow the rules.

  85. So awesome the got my wisdom teeth pulled with my mohealth net Insurance when other places told me that they only accept cash with was hard for me with low income and you don’t have to find a Oral surgeon because they pulled wisdom teeth there

  86. I had an 11a.m appointment (waited 3 months) and didn’t get seen till 2p.m. I was told they couldn’t pull the teeth I needed pulled and I would need an oral surgeon. Waiting room was packed. Staff had their picks on who they attended to, …

  87. Dr Travis(dentist) and Karen (hygienist) were great I was very nervous and scared but he came through for me. He extracted my teeth that were bad. I was very nervous but he worked very fast I felt very comfortable with the both of them..Dr …

  88. I have been going to this dentist since I was a child and I wouldn’t trust my dental health in any other hands but Dr.Travis he is my BFDF(BestFriendDentistForever)!!!

  89. I haven’t gotten a tooth pulled since I was much younger. But I was in so much pain. My friend recommended this place to me and I’m so glad she did. Even being a walk-in, I was taken care of so thoroughly. It was a lot less harmless than I thought.

  90. The staff was so very pleasant. I was in so much pain and there temperament really made a difference. I waited about 3 hours as a walk-in and it was well worth the wait. I made it to the back to get the two teeth I needed removed and it …

  91. I had a dental emergency. I arrived about an hour before they opened to secure my spot in line. They try to see walk-in/ emergency patients in between appts, and it does take a while. This time I was seen rather quickly. The staff is always …

  92. EVERYONE WAS FRIENDLEY, COURTEOUS, AND PROFESSIONAL.I LOVE MY NEW DOCTOR ALREADY.ONLY ONE COMPLAINT, THE MUSIC IN THE BACK WAS A LITTLE TOO LOUD. WHEN YOU ARE IN PAIN. MUSIC MAKES IT HURT WORSER. ANY LOUD NOISE . I WILL RECOMMEND YOU TO OTHER FRIENDS AND RELATIVES.THANK YOU. A JOB WELL DONE

  93. The staff were so unbelievably rude to me from the moment I walked in the door! Unhelpful, disrespectful, worse customer service and dental experience ever! I would highly recommend going anywhere else but here!

  94. I felt like it was a rush job. The Dentist really didn’t care he was just getting people in and out like a “Assembly Line” I felt I got misdiagnosed. He’s Caucasian he didn’t even tell me his name. It’s sad how we’re treated for being less fortunate.

  95. The scheduling is not prompt at all!!! You are on hold forever!! I have bn trying to get an appointment for 3 days now! The staff leaves you on hold for a loooonnngggggggg time and then when they answer, they put you right back on hold …

  96. They made sure that I understood as a walk-in it would be a one to five hour wait and I love the information being told to me up front and for the most part they stay within that range I really did enjoy my experience there I would recommend them

  97. Great staff,walked in at 10am. Staff was nice and friendly. Waited for about 30 minutes, xray were done and Dr.Landon was giving me an consultation. Received four fillings today .Service was great,I’ll be back next month for remaining services.

  98. I delayed going to the Dentist for a while until I could not take the pain any longer and my sister recommended the emergency walk in services. I was very glad I came in to Pine Lawn Dental where I have gotten professional and excellent treatments.

  99. This is the WORSE dental office ever. If I could give them negative stars I would. Those good reviews are definitely paid people, employees or friends of employees l. They do not care about their patients, they don’t answer phones, they …

  100. Would’ve gave five stars!! But a I had to wait a couple hours. But overall very professional, (as usual), very nice and engaging. I’m definitely making them my primary. And I didn’t have an appointment. So I understood.

  101. I just want to start off by saying I am scared of the dentist and doctors all together I went in being very open just letting them know I was scared because I was going in for a root canal Dr.London reassured me I had nothing to be scared …

  102. Dr. London, amazing, Ms. Kim knows her job and I’m thankful for her making me feel comfortable, Ms. Mimi one of the nicest clerks I’ve ever met, over all I’m pleased with my team

  103. They all are pleasant and friendly people I walk in WASNT a bad experience like most offices! The dr took his time me and his assistant was even better!

  104. I had a great experience. I haven’t been to this dental office since I was a child. They moved across the street in a bigger space and I love the new atmosphere. Everyone was polite. The office was clean, the technology is updated. Jennifer …

  105. I have been to many Dennis offices in my 40 years here in St Louis from which I am not from this place pineland dental is the best dental office I’ve ever entered in my life and the doctor there thank you I thank you from the bottom of my …

  106. I went to Pine Lawn Dental as a emergency walk in , they will have you wait a couple hours to serve appointments first but you will love the after results ! ik i love mine lol .. the pain is gone & i am FREE i recommend!!!!!

  107. Only reason for me given 2 star is because the place is very clean and the safe is nice but my process has been absolutely terrible I’ve been waiting 4 months just to get my teeth fixed after they took forever to get in contact with my …

  108. My son was scheduled for an exam and MeMe immediately dismissed us claiming they always schedule people wrong and they scheduled us wrong cause technicians leave at 4 his appt was for 430 she said we wouldn’t be able to come back until …

  109. I went pine lawn dentist to have 3 teeth pulled they were truly great. The whole staff and doctor. I am going to keep going to this dentist make them my dentist. They awesome if I could give them a ten they will have it. Go to them for great service.

  110. I have been getting my teeth cleaned here since I’ve been going to the dentist. I am now 16 and I hate this place. They take forever to answer the phone for my mama no matter what day and time. My brother needs multiple fill ins right now …

  111. I’m providing this review because I reached out to Pine Lawn Dental on two separate occasions and waited on hold in excess of 45 minutes each time. After waiting for 45 minutes each time, I was sent to voicemail. …

  112. After receiving services from this facility, the doctor requested that I come back for checkup.. the doctor further stated that I did not need an appointment, but to come in as a walk-in.. I did exactly that, however, the secretaries …

  113. I’ve dealt with this office for what seems like hundreds of times over the past year. I’ve waited countless times in the shambles of the old office without care, and I’ve been seen in the shiny new one with new attitudes. I’ve been patient …

  114. On my visit today Pine Lawn did an absolute wonderful job. Yes there was a wait but you have to wait any where you go. They were nice polite and professional got you in as quick as they could and out me and my boys had a fantastic visit. Thanks Pine lawn dental

  115. Efficiency at its best. First person you’ll encounter is the Security Guard. He was so nice, friendly and kind. He has a calming presence which helps when you’re in dental pain. The staff is so helpful and courteous and the dentist was reassuring there would be as little pain as possible. I will definitely recommend to others.

  116. Professional service. Pleasant and polite staff. I was very impressed with the amount of black people who work there and carry themselves in a professional manner, without attitude, or making patient feel like a burden. The doctor was also …

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