I was charge twice on my water bill. I called 3 days after I noticed I was charged twice regarding getting my money back. They informed me I was going to get a check by mail. It has been a month now since I placed that initial phone call …
Water was shut off Friday even though by balance was paid and was a $0. They told me it was a mistake and I will need to CALL BACK ON MONDAY to get it turned back on.
Very customer oriented, professional and helpful. Carol and Yvonne were exceptional when I called with a low water pressure issue. Both times I called, they were able to have someone come immediately to help. Been a customer for 24 years and very happy.
If there is any way you can avoid doing business with this water company please do so. They have a monopoly in my home town and they have definitely abused that power with my property. I was sent a bill quadruple the usual water usage and …
This water company subcontracted a company called Saks Meter to upgrade all Middlesex water company customers meters. So I had this done this morning and low and behold the furnace is broke. Middlesex Water company says they can’t do …
I was charge twice on my water bill. I called 3 days after I noticed I was charged twice regarding getting my money back. They informed me I was going to get a check by mail. It has been a month now since I placed that initial phone call …
Best customer service and not only once but many times I noticed they were very prompt in getting back with my concerns !
Water was shut off Friday even though by balance was paid and was a $0. They told me it was a mistake and I will need to CALL BACK ON MONDAY to get it turned back on.
They arrived at 3am to start a street repair on a residential street. I guess they wanted overtime 3am is ridiculous. Subcontractors on deck.
Lois was amazing, gave me all the information needed. She helped me get my account set up within minutes and I was ready to go.
Very customer oriented, professional and helpful. Carol and Yvonne were exceptional when I called with a low water pressure issue. Both times I called, they were able to have someone come immediately to help. Been a customer for 24 years and very happy.
If there is any way you can avoid doing business with this water company please do so. They have a monopoly in my home town and they have definitely abused that power with my property. I was sent a bill quadruple the usual water usage and …
This water company subcontracted a company called Saks Meter to upgrade all Middlesex water company customers meters. So I had this done this morning and low and behold the furnace is broke. Middlesex Water company says they can’t do …